CHAPTER 1: SELF-ASSESSMENT TEST

The value of information is directly linked to how it helps decision makers

achieve the organizations goals.
1. A(n) _________________ is a set of interrelated components that collect,
manipulate, and disseminate data and information and provide a feedback
mechanism to meet an objective.
Answer : information system
2. Numbers, letters, and other characters are represented by
_____________.
a. image data
b. numeric data
c. alphanumeric data
d. symmetric data
Answer : C
3. Knowledge workers are usually professionals in science, engineering,
business, and other areas. True or False?
Answer : True
Computers and information systems are constantly making it possible for
organizations to improve the way they conduct business.
4. A(n) _______________ is a set of elements or components that interact to
accomplish a goal.
Answer : System
5. A measure of what is produced divided by what is consumed is known as
__________.
a. efficiency
b. effectiveness
c. performance
d. productivity
Answer : A
6. A specific objective of a system is called effectiveness. True or False?

Answer : False
Knowing the potential impact of information systems and having the ability to
put this knowledge to work can result in a successful personal career and
organizations that reach their goals.
7. A(n) ______________ consists of hardware, software, databases,
telecommunications, people, and procedures.
Answer : computer-based information system (CBIS)
8. Computer programs that govern the operation of a computer system are
called _____________.
a. feedback
b. feedforward
c. software
d. transaction processing systems
Answer : C
9. Payroll and order processing are examples of a computerized management
information system. True or False?
Answer : False
10.
What is an organized collection of people, procedures, software,
databases, and devices used to create, store, share, and use the
organizations experience and knowledge?
a. TPS (transaction processing system)
b. MIS (management information system)
c. DSS (decision support system)
d. KM (knowledge management)
Answer : D
11.
_________________ involves anytime, anywhere commerce that
uses wireless communications.
Answer : Mobile commerce (m-commerce)
System users, business managers, and information systems professionals must
work together to build a successful information system.

12.
What defines the problems and opportunities of the existing system?
a. systems analysis
b. systems review
c. systems development
d. systems design
Answer : A
Information systems must be applied thoughtfully and carefully so that
society, business, and industry around the globe can reap their enormous
benefits.
13.
______________ literacy is a knowledge of how data and
information are used by individuals, groups, and organizations.
Answer : Information systems