QUESTION AND ANSWER ASSIGNMENT

1A.WHAT ARE INFORMATION SYSTEMS

- An information system is an organized set of components for collecting, transmitting and
strong, and processing data in order to deliver information for action.
- It is important to stress that in business firms and other organization, this information is
necessary for both operations and management.
- An information system (IS) can be any organized combination of people, hardware,
software, communications networks, and data resources that collect, transforms, and disseminate.

1B. DISCUSS THE ROLE OF IN INFORMATION SYSTEM IN MODEN

COMPETITIVE BUSINESS
- Contribution/role of is for organization
- Support business operations of the firm/support its management
- Acts as goal oriented process
- Play a very important role in decision making process
- Acts as a big revolutionary change in business environment.

1C. BRIEFLY THE CAPABILITIES OF INFORMATION SYSTEMS

CABABILITES OF INFORMATION SYSTEMS
- Fast and accurate data processing
- With large - capacity storage
- Direct access to information
- Boundary spanning
- Support for decision making
- Differentiation of products and services
- Automation.

2A. ELABORATE ON
Function of transaction processing system
-

A transaction is an elementary activity conducted during business operation

transaction processing business transaction and thus support the operations of an
enterprise

A TPS records a non inquiry transaction itself as well as of its effects, in the data
base and produces documents relating to the transaction.

TRANSACTION PROCESSING MODES

1. On line mode
- Each transaction is completely processed
- Immediately upon entry
2. Batch mode
- Relies on accumulating transaction data over a period of
Time and then processing the entire
- Batch at once

2A. Batch versus on line transaction processing

Output

Data entry

input
Terminal

On-line mode

Terminal

Central computer
Output

.
Terminal

Batch Mode

Terminal

Terminal

2B. DECISION SUPPORT SYSTEMS

CAPABILITIES OF DECISION SUPPORT SYSTEMS
-

A model is a representation of something else, developed for a specific purpose .It is

usually an abstraction or a simplification of the phenomenon being modeled. A model
represents the relationship among the salient aspects of the phenomenon.

TWO PRINCIPAL MODES OF ANALYSIS

1. What if mode Developing scenarios for solution with the assistance of
information systems ( usually decision support systems)
2. Goal Seeking mode Establishing the input factors necessary to achieve specified
goals ( usually with a decision support system)

USING DSS IN THE DECISION MAKING PROCESS

The general decision making process consists of four steps. There are
1. Intelligence a search of the environment is made to find and define the problem or
an opportunity
2. Design several alternative solutions are developed
3. Choice alternatives are compared to one another during the .A choice @ stage
4. Implementation solution is implemented and tracked, in order to be improved
upon.

2B. COMPONENTS OF THE ACCOUNTING SYSTEM

1. Accounts receivable records
2. Accounts payable records
3. Payroll records
4. Inventory control records
5. General ledgers

4A. EFFECT OF INFORMATION TECHNOLOGY ON EMPLOYMENT

-

Displaced employees may lose their jobs

Changing patterns of work/enhance the quality of working life Communicates with

email rather than with paper memos.

Employees health eye strain, headaches neck pain

Employees motivation

Improved quality of products or services leading to higher customer satisfaction

4B. BUSINESS REENGINEERING

-

Business process redesign aims to rethink and streamline the firms business process
order to achieve specific business results
Reengineering aims/advantages
- In order to achieve specific business results
- Lowering costs, raising quality of products
- Good and services
- Increased customer loyalty
- Reduction in customer di satisfaction

4C. YES, IMPLEMENTATION OF INFORMATION SYSTEM A STRATEGIK

DECISION
-

Enhanced competitive position ( increased market shares or profits)

Increased productivity (lower costs per unit of output)

Improved quality of products or services leading to higher customer satisfaction

Improved decision making ability

Ability to respond faster to the demands of the marketplace

5A. INFORMATION SYSTEMS FOR BUSINESS FUNCTIONS SUPPORT

BUSINESS FUNCTIONS
-

The principal business function in a business firm are :

1. Marketing and sales
2. Production
3. Accounting and finance
4. Human resources

Marketing information systems

-

Marketing activities are directed toward planning, promoting, and selling, goods and
services to satisfy the needs of customer and the objectives of the organization.

Marketing information systems support decision making regarding the marketing

mix.
These include
1. Product
2. Price
3. Place
4. Promotion

In order to support to support decision making on the marketing mix, a marketing

information system draws on several sources of data and information.

5B. OBJECTIVES AND FUNCTION OF OFFICE INFORMATION SYSTEMS

-

Office information system (OIS) support office tasks with information technology the
primary goal of these systems is to increase the productivity of office work

The primary purpose of OIS is to facilitate communication between members of an

organization and its environment

FUNCTION OF OFFICE INFORMATION SYSTEMS

- Document management
- Message handling
- Teleconferencing
- Electronic meeting system
- Support of group work and groupware

5C. PRINCIPAL FUNCTION OF GROUPWARE

1. Information sharing
2. Document authoring
3. Messaging systems
4. Computer conferencing
5. Group calendaring
6. Project management
7. Support for team building

Pengurusan yang cekap dapat membantu

 menghadapai segala cabaran,

mengelakkan pembaziran dalam menggunakan sumber
melahirkan individu - sihat, seimbang dan harmonis dari segi
mental, fizikal, sosial, emosi dan rohani.
Melahirkan individu - berilmu pengetahuan, berakhlak mulia,
bermotivasi, bertanggung jawab, dan proaktif , berkeupayaan
mencapai kesejahteraaan diri. (Individu yang mempunyai potensi
diri yang tinggi, dapat memberi sumbangan terhadap
keharmonian dan kemakmuran keluarga, masyarakat dan negara
amnya) dan juga
Dapat mempertingkatkan kualiti hidup yang menyeluruh.
R