Running Head: THESIS ON BUSINESS PROCESS MANAGEMENT

Course Project Wk. 9: Thesis on Business Process Management

By: Regina J. Patton
Class: Organizational Behavior 1M
Instructor: Paulikens, Patricia
Everest University Online
Date: December 11th, 2015

Running Head: THESIS ON BUSINESS PROCESS MANAGEMENT

(TABLE OF CONTENTS)

Thesis statement & introduction ... Pg. 3-5

Overview ... Pg. 5-7

How to achieve the essential talents, behavior, and resource... Pg. 7-8

Process focused requirements Pg. 8-9

Definition of business process management . Pg. 9-10

Business process management lifecycle Pg. 10

Conclusion/Summary Pg. 10-11

References ... Pg. 12-13

Running Head: THESIS ON BUSINESS PROCESS MANAGEMENT

Thesis Statement: Business Process Management is a very effective organized system to use in
times of crisis in order to ensure that the processes are efficient and effective, which is known to
have an outcome of a better cost-efficient and practical organization.
INTRODUCTION
Many companys look for ways to enhance their business and Business Process Management
is the systematic method or approach to use. BPM is a general application which can monitor
acquiring systems for lost items, and it can walk employee through particular steps in order to
find and repair problems as to why a specific order didnt arrive or didnt arrive in a timely
manner. It also happens to be the first technology that develops progressing associations between
IT and business consumers working together to construct programs on a computer that
adequately joins people, process and information. I found this to be very interesting, so as an act
kindness I would like to share what I actually learned from my research on the subject of
Business Process Management, in hope that you would want to know more to expand your
knowledge or even implemented into a business of yours!
In today's society, Business Process Management is primary used to manage, monitor and
enhance business processes, in addition to identifying and documenting important core business
processes, which can control and manage both computerized and non-computerized core
business processes, all in order to reach uniformed, already thought-out outcomes in line with a
businesses planned ideas and specific goals. The business process part happens to be a set of
activities necessary to complete/achieve what is called the common goal, which activities could
be actually carried out by either individuals or systems, and are basically finished after either in
sequence or concurrently. To be honest its better to think of business process as another way
which work can be carried out.

Running Head: THESIS ON BUSINESS PROCESS MANAGEMENT

Business Process Management contributes to an organization the capability to actually

describe, carry out, manage and clearly defined processes that:

Include actual human interrelationships, like a simple thing as placing orders.

Working with multiple programs on a computer.
Manage energetic process rules and alterations, which are not simple static flows.

Below are the different stages of Business Process Management:

BPMs first stage of development is to actually create a model, which is a model or thing
to symbolize another thing altogether. Here is an example; a globe for instance is a model
of the plants earth. Throughout the model stage, we started what is called a high-level
graph/diagram of the process. Primary, the goal is to get together an adequate amount
details, but not too much in order to comprehend mentally how the process actually
works and the key steps associated outside of being inattentive by the fine detail of how

actually it will put into action or a better word for it implemented.

At the same time of the Automate Phase, the model is actually lengthened to make the
exact set of instructions, the regulations essential to run the process.
BPMs Execute Phase/Stage consists of mainly understanding the instructions made at
the same time as the Automate Phase/Stage to control the actual flow of task from the
initial stage of the process up until its finished. Throughout BPM software, it is actually
the workflow engines that are mainly in charge for generating tasks and without
assistance directing them to the people they were meant for or systems based mainly on
the process regulations similar to a GPS system which gives you step-by-step actual

driving instructions/directions to your final destination.

Among other things, there is the Monitor Phase/stage which is where process
performance is actually measured, traced and reviewed for likely enhancements. From

Running Head: THESIS ON BUSINESS PROCESS MANAGEMENT

the example we gave, recognizing that actual travel time has risen by 35% might indeed

cause you to test another path to destination to stay always from the new traffic signals.
The Optimize Phase/Stage, managers typically utilize data and lessons comprehended
from Manage Phase/Stage as a basis to actually alter the process. Optimization may
consist of things like enhancements of data collection forms, automating moves or steps
that were earlier finished, and by hand or altering the reports produced. The aim or idea
of the Optimize Phase/Stage is to recognize alterations that will basically enhance the
process.

Now, that I have provided you with pertinent information concerning all four phases, you
can now judge for yourselves that BPM is the very likely key to success for any business, which
is all because of the fact that BPM is composed of a system method of procedures to really
operate an organization or business. Business Process Management (BPM) has the tendency to
lessen the peril of unsuccessful procedures within a company, simply, because it is made up of all
the processes and regular functions associated with the business and/or organization. Each person
primary act of duty in the business is to fully understand what is actually expected of them and
how they plan to do work in a methodical effort.
My Overview:

From points of views from management, BPM can actually be visualized as an

accumulation of a set or system of methods, principles, and rules for regulating and

supporting the analysis and enhancement of business processes.

Recognize by administrative leaders today, process management as a necessary element
in firms administrative performance.

Running Head: THESIS ON BUSINESS PROCESS MANAGEMENT

Technology points of view are that business process management maintains business
processes utilizing techniques, methods and software to design, accomplish, manage and

examine/determine operational processes.

The ever alternating economic environment has quite often led to a rising interest in
enhancing departmental business process to actually enrich performance. Their also
happens to be one field that is actually taking care of these challenges which is business
process management (BPM), there has also been a rush of papers and general

practitioners interested in this particular field for more than ten years.
Business process management is well-defined for the soul purpose of the paper as all

efforts in a company and other key elements of businesses operation.

As you may already know, a business process is an entire, energetically directed set of
actions or doings of reasonably associated tasks that must be fulfilled to bring added

value to consumers or to perform other key goals.

Even though a variety empirical enquiries point to that there is a defendant relationship
between process management and business accomplishments. There were no broadly and
considerable amount of benefits that can actually justify the extensive publicity

surrounding the concept have actually been determined.

Diagnoses of recent field of research is without any likelihood to classify and/or contrast
such studies. BPM still remains mostly in the fad phase/stage and papers do primary
describe what BPM really means; what it actually consists of; how it should be utilized
etc. In actuality, people have claims that business process management was just old
reused goals to fit a new context, and that was in the end used to steer growth in the
consulting economic.

The achievement of BPM must be rightly defined; this quite often missed in studies done
before. Given that BPM can be initiated for an assortment of dissimilar reasons and the meaning
of accomplishment may not be the same by unit of analysis (e.g. activities, business), a very

Running Head: THESIS ON BUSINESS PROCESS MANAGEMENT

basic definition of achievement is proposed: BPM is thriving if it on an ongoing basis meets

already decided goals or ideas, either within an individual project range and over an extended
period of time. It isnt amazing that the service economic is not at all convinced that a business
process method could deliver important tangible and determinable benefits and that the quite
chancy nature of BPM has indeed instigated a thorough investigation of its disapproving and
lacking success factors.
BPM should by all means translate a business tactic into exact wants and permit the
execution of the tactic. Any remote thought of the aspects mentioned above will produce below
standard outcomes. The primary emphasis is on processes in the circumstance of other equally
critical factors (e.g. technology), that is being disregarded or omitted (or the other way around) is
one of the main causes of lack of success. The primary reason for failure of BPM assignments
can so lie in the unsuccessful consideration to more than one of those relationships.
BPM may aid in preventing some of the usual pit-falls. Nevertheless, it is considered very
risky to believe that easily duplicating either the business processes or the way towards their
enhancement from one accomplished case to another will in some way bring similar advantages.
As a result, individual organizations should discreetly study their chances of happening and
feasibly align their business process management programs.

Business processes are quite often thought-out to be such an ability and the impact of business
processes has often taken in as the responding variable in determining actual performance. BPM
is quite often looked at as the most effective management theory to aid firms keep competitive
gains. A lot of problems are also linked to the progress of business processes and their ability to

Running Head: THESIS ON BUSINESS PROCESS MANAGEMENT

change in variations, which means that BPM is not a project done only once, still it should be a
concurrent effort throughout an organization with regular enhancement in business processes.
Therefore, an ongoing assurance of the match between business processes and technology are
also necessary. So, remodeling of the processes and ceaseless enhancement calls for suitable
information.
BPM leading activities were put into operation for the purpose that is exceedingly linked
with the idea or aim of enhancing performance. BPM happens to be more business focused,
without vital capability of being a measurable concept for business process performance, never.
A very few initiatives regarding these measures exist as we know it. Nevertheless, it would very
of effective to give support to every business process measurement viewpoints utilizing an
incorporated outline which would permit business professionals to put them to use in business
everyday routines or habits.
To fully comprehend the business process of management one requires what is called a
mental model of an establishment. Along with a helpful technique to build this model, you
actually need to view a business from four points of view which are listed as:

People view
Process view
Resource view, and
Customer view.

In previous years, the process-focused view led to restrictions in habits as well as to a wider
and broader discussion in economic research. Organizational framework has reviewed utilizing
process focused requirements. All that is required is a section/part of dissimilar management
concepts like an approach that is directed at saving for the future and raising the competitive

Running Head: THESIS ON BUSINESS PROCESS MANAGEMENT

capability of certain ventures. A process-focused business evens out the work flow to the
advantage for the consumers. Usually issues and/or problems of structure-advised organizations,
that is an outcome from a not having enough of rearranging in the case of individual task or
assignments for dependent functions. These particular functions are to be averted by a processfocused business. In this setting, business process brought about dissimilar functions advantages
that actually reinforced drastically. Relevant decisions to be solved are the definition of the
objectives. The determination and structuring of activities to be carried out are the determination
of amount, kind, and of resources, along with the definition of sequences for the carrying out of
orders.
As of yet, no basic approved definition of the term business process has ever existed.
Dissimilar authors utilize an assortment of names; the precise meaning quite often stays doubtful.
The usual definition is not in accordance with the system-based theory of a process, simply,
because business processes have been approached from a number of practices. However, the
workflow management coalition, BPM.com and many other expert sources have actually come
to a joint understanding on the definition of BPM below:

Business is a disciplined practice which requires any mixture of

computerization/mechanization, molding, control, execution, mensuration and
improvement of business action movements, in aiding companys ideas, spanning ways
of means, customers, employees, and colleagues throughout and on the outside of the
companys limits.

The Association of Business Process Management Experts definition of BPM is basically the
same, but written differently, except for the fact that they see BPM as an enhancement,

Running Head: THESIS ON BUSINESS PROCESS MANAGEMENT

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invention/innovation, and decisions of end-to-end business processes that actually guides

business results, generate value, and permits an organization to meet its business aim with more
nimbleness. In addition, it allows a company to line up its business processes to its business plan
or strategy, which in turn leads to effective general business performance basically through
enhancements of particular work actions either in a certain department, throughout the business,
or just between companies.
BPM is an expert discipline practiced by individuals, and by all means shouldnt be confused
with an application or answer that was created to aid a certain action. BPM only aspect is
automation.
The whole business process management life cycle is a closed loop, which begins with the
consumer and ends with the consumer. The compensation and acknowledgement from the
activity of this closed loop does directly impact employees and the way they run things
throughout the organization, as well as in a path towards external customers.
In conclusion/Summary: In this paper we have examined and reviewed key objective of
business process, components and crucial characteristic of Business Process Management. You
can now actually say with the above research done that BPM is a very vital key to success for
any business. Business Process Management has you can tell have many different uses and
functions in a business that greatly depending on how you choose to utilize it. It also can enhance
business process and make better disasters a company has suffered to keep their business back on
track. As mentioned above there are people nowadays, who are putting a clear definition as to the
term business processes because before them there wasnt a true meaning of the word. I

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personally would highly recommend Business Process Management to be used by each and
every company, its easy to use and it works.

REFERENCES
1). Bidgoli, Hossein. (2015). MIS54: Management Information Systems,
Student Edition. (Chapter 3), Database Systems, Data Warehouse,

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And Data Marts. (Chapter 6), Data Communication:

Delivering Information Anywhere and Anytime. (Chapter 9),
Global Information Systems. Boston, MA. Cengage
Learning.

2). And in the learning activity section complete the following: View the
presentation titled Database Systems, Data Warehouses, and Data Marts,
& Global Information Systems.

3). Business Process Management. Form Wikipedia, the free encyclopedia.

Retrieved December 11th, 2015, from

https://en.wikipedia.org/wiki/Business_process_management#Benefits.

My Peer-reviewed Journal Articles:

1. Melao, N; Phidd, M. (2000). A conceptual framework for understanding business process and
business modeling, Information Systems Journal pages 105-129.
2 Abdolvant, N; Albadvi, A. & Ferdowsi, A. (2008). Assessing readiness for business process
reengineering. Business Process Management Journal, 14(4), 497-511.
3. Abel, M; Shepelyansky, D. (2011). Google matrix of business process management. Journal
article, peer reviewed. The European Physical Journal B, Vol 84 issue 4, pages 493-500.
4. Sidorova, Anna; Isik, Oyku. (2010). Business process research: a cross-disciplinary review,
Business Process Management Journal Article. Vol. 16 Issue: 4, pp. 566-597.
5.Trkman, p. (2010). The critical success factors of business process management.
International Journal of Information Management. Vol. 30 No. e, pp. 125-34.

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