SHRIAcademyStudent Handbook - 10 Dec 2014

STUDENT HANDBOOK
TABLE OF CONTENTS (1)
Welcome to SHRI Academy

Message from the Director (Learning & Development)
About SHRI Academy

Our Vision, Mission & Core Values
Board of Directors
Academic & Examination Boards
About School of Human Capital
List of Programmes
SHRI Talents
SHRI Mentorship Scheme (SMS)
7
8
8
9
9
10
11
Business Management Policies

Service Guarantee
Contractual Commitment
Security & Confidentiality of Student Personal Particulars
Payment & Receipt
Discounted & Promotional Prices
Business Ethics
12
12
12
12
13
13
About Council for Private Education (CPE)

Introduction
CPE Student Services Centre
Private Education Act (PE Act)
PEI-Student Contract
Schemes to Protect Student Fees
Pastoral Counselling Services (PCS)
14
14
14
15
15
15
Personal Particulars & Confidentiality

Personal Particulars
Changes to Personal Particulars
Accuracy of Personal Particulars
Confidentiality
16
16
16
16
Communication and Feedback/Dispute Resolution Process

Mode of Communication
Course Schedule / Time-table
Course Materials
Course Evaluation
Student Feedback and Dispute Resolution Process
Student Feedback and Dispute Resolution Procedure
17
17
17
17
18
19
Last updated 10 Dec 2014
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6.
Student Code of Conduct
20
7.
Course Schedule / Time-Table

Attending Different Class / Lesson Not Registered
21
21
8.
Attendance Policy & Government Support Schemes

Signing of Attendance
Attendance Requirement
Failure to Meet Attendance Requirement
Leave Application
Students on Government Support Scheme
22
22
22
22
22
9.
Fee Payment Policy

Modes of Payment
Payment of Fees
Student on SDF Scheme
Outstanding Fees
24
24
24
25
10.
Refund Policy & Procedures

SHRI Academys Refund Policy
Refund for Withdrawal Due to Non-delivery of Course
Refund for Withdrawal due to Other Reasons
Refund during Cooling-off Period
26
26
26
26
11.
Transfer / Withdrawal Policy & Procedures

Transfer
Deferment
Withdrawal on Voluntary Basis
Withdrawal on In-Voluntary Basis
- Suspension
- Dismissal
- Withdrawal due to Non-Attendance
28
29
29
29
29
29
30
12.
Assessment & Examination Matters

SHRI Academy Proprietary Programmes
Assignment
- Submission
- Plagiarism
Examination Rules & Regulation
- Eligibility To Sit For Examination
- Grading
- Supplementary Examination
- Re-module
- Absence From Examination
- Rules Of Conduct During Examination
- Release of Examination Results
- Appeal
31
31
31
31
32
32
32
32
32
33
33
34
35
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13.
Graduation
Graduation Criteria
36
14.
General Information
SHRI Academy Campus
Bring-A-Friend Scheme
37
38
15.
SHRI Membership Privileges

Suite of Privileges - FREE
Special Rates for Events & Services
Privileges Scheme
39
40
40
16.
About SHRI Group

SHRI
SHRI Corp
SHRI Academy Pte Ltd
41
41
42
17.
Annex 1 Pre-Course Counselling Information
43
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Message from the Director (Learning & Development)
I am delighted to welcome you to SHRI Academy. We are popular, vibrant and successful Private
Education Institution in Singapore.
We believe that everyone at the Academy can be outstanding and we seek to draw out the full
potential in everyone. We do this by connecting the following values in all our students:
Ambition
Determinations to Succeed
Respect for others, ourselves and the environment we live and work in
Enthusiasm
Confidence
Creativity
The Academys strength rests in its ability to be flexible, to respond to students intellectual and
professional needs. After completing their required course that acquaints them with the knowledge
they then can continue their studies to deepen their knowledge of specialisation such as Human
Capital Management, Talent Management, Organisational Development & Change, Organisational
Psychology, Training & Development, Reward Management and Employment Relations.
Students are provided with a friendly and conducive learning environment. They must have the drive
to excellence through a system of education that is able to grow the seeds of educations to towering
trees of excellence. We accomplish this through our holistic education. It focuses on the
development of the industry driven knowledge, practical skills and character development.
SHRI Academy is able to provide an opportunity for its students leading them to their careers. After
all, success in life is like a voyage at sea, once you decide your coordinates, you need a good ship to
meet the tides, skills to man the ship and the character of a good captain to weather the storms.
Let SHRI Academy be your guide to this success and may your future be worthy of your dreams.
Dr John Teo Teck Choon
DBA(UniSA), M.Ed.(Monash), M.M.(Macquarie), M.A.(Macquarie), MSHRI
Director (Learning & Development)

SHRI Academy
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1.
About SHRI Academy

SHRI Academy Pte Ltd, a wholly-owned subsidiary of SHRI Corporation Pte Ltd, is a training institution
that caters to the learning and development needs of a wide variety of adult trainees and learners,
both local and international. With a comprehensive training and education curriculum, SHRI
Academy offers lifelong learning opportunities and a diverse range of academic programmes - from
basic certificates to master degree levels under the SHRI School of Human Capital Management. The
duration of SHRI programmes ranges from 2 months to 24 months, to accommodate working adults
with different qualifications and career aspirations. The Academy also works with prestigious partner
university, Edinburgh Napier University (UK).
Our Vision , Mission & Core Values

Vision
To be a Leading Educational Service Provider in business and people management skills, knowledge
and practices.
Mission
To build a sustainable framework wherein high standards and ethical values prevail and facilitate the
acquisition and assimilation of the body of knowledge and practical experiences in the respective
fields.
Culture & Values

Service
Strive to deliver prompt, high-quality services to peers, business and HR communities
Holistic
Advance the HR profession by promoting organisational and individual attainments

Respect
Value people as individuals. Help them reach their fullest potentials
Integrity
Strive for fair and proper treatment of people as individuals and within an organisation
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Board of Directors
Kao Beng Lee
Director
Mr Bernard Yeo
Director
Ms Sabrina Loi
Director
Academic & Examination Boards

SHRI Academy places high priority on the relevance, standard and quality of our programmes. Our
Academic & Examination Boards, made up of local practitioners and senior officials from SHRI
Executive Council and Secretariat, meets regularly to review course curriculum, standards and results
of examinations. The Board spares no effort to ensure that all our programmes are constantly
reviewed, revised and updated so that quality and standard are maintained at the highest level, and
that the curriculum incorporates the latest developments in the respective industries, both nationally
and internationally.
Assoc Prof David Wan
Chairperson
Dr John Teo Teck Choon
Co-Chairperson
Mr Lee Tiong Peng
Member
Mr Richard Lai Kwok Seng
Member
Mr Wong Tuck Wah Peter
Member
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About School of Human Capital Management

To excel in an increasingly competitive and knowledge-driven business world, SHRI continues to
foster a learning culture in the HR fraternity and to ensure relevance. Through the development of a
comprehensive training and education curriculum that is constantly upgraded, the School of Human
Capital Management offers a diversified range of academic programmes from basic certificate to
master degree levels to HR practitioners and people managers. Its wide range of Human Resource
courses from the Basic Certificate in HRM to the Master of Science in HR (Top-up), all courses are
designed to accommodate students with different educational qualifications and career aspirations.
List of Programmes
Postgraduate Diploma
Postgraduate Diploma in Human Capital Management
Postgraduate Diploma Programmes with Dual Specialisations
Postgraduate Diploma in HR and Organisational Psychology
Postgraduate Diploma in HR and Organisational Development & Change
Postgraduate Diploma in HR and Talent Management
Postgraduate Diploma in HR and Training & Development
Postgraduate Diploma in HR and Reward Management
Postgraduate Diploma in HR and Employment Relations
Human Capital Management
Basic Certificate in Human Resource Management
Certificate in Human Resource Management
Diploma in Business and Human Resource Management
In Partnership with Edinburgh Napier University (ENU)
Bachelor of Arts in Human Resource Management with Organisational Psychology (Top Up)
Bachelor of Arts in Human Resource Management with Financial Management (Top Up)
Master of Science in Human Resources (Top Up)
Compensation and Benefits Management
Certificate in Payroll Administration
Diploma in Compensation & Benefits Management
Psychology and Counselling
Certificate in Applied Psychology
Certificate in Organisational Psychology
Diploma in Organisational Psychology
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SHRI Talents - Prompt and Effective Placement Solutions at Competitive Rates

Being in the forefront as the national professional body for HR professionals, SHRI is committed to
delivering prompt and effective placement solutions. At SHRI Talents, we go a step further to
synchronise and maximise our resources in our strategic search efforts, outreach, networking and
advertisements, thereby minimising costs and passing on real savings to our members companies
and esteemed clients.
We specialise in these services:
Executive Search Placements

Specialised Recruitment
General Placements
Permanent Staffing
Temporary Staffing
Contract Staffing
Freelance Assignments
Payroll Services
Outsourcing Services
How SHRI Talents can help and support you

Working closely with an extensive network of business and professional partners, search firms,
recruitment agencies and the Singapore Professionals & Executives Co-operative (SPEC), we are
able to reach out to large pools of talented individuals with the needed skillsets, qualifications and
experience from diverse industries. More so, we can customise recruitment requirements in
accordance to the company-specific needs or special needs of the industry of our clients.
Leave it to us to sieve out the best talents for you
At SHRI Talents, our priority is to assist and enable clients in selecting suitable candidates through
our network of strategic partners. We have extensive talent pools and databases to tap on. Our
dynamic team of strategic partners, with their extensive search and recruitment know-how in
Singapore, can effectively help clients match the best candidate for a job. Essentially, SHRI Talents is
a convenient, one-stop contact point that supports clients in the search for human capital and
talents.
We have a range of options that can suit your needs, so feel free to call us for an appointment to
discuss your organisations specific needs, or you may wish to email to enquiries@shri.org.sg
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SHRI Mentorship Scheme (SMS)

Doing business in todays fast-paced and demanding world requires finding the highest quality
solutions at the lowest cost. However, as pivotal as it may be to business success, finding these cost
effective solutions remains a difficulty many organisations continue to face.
The Singapore Human Resources Institute (SHRI) recognises this, and has found that the answer to
this struggle lies in mentoring. Mentoring is a personal enhancement strategy through which a more
experienced person facilitates the development of another by sharing known resources, expertise,
values, skills, perspectives, attitudes and proficiencies. While the roots of mentoring may be lost in
antiquity, its practical usage is still very much prevalent today.
With this in mind, SHRI decided to set up a mentorship scheme with the primary focus of enhancing
HR practices in Small and Medium Enterprises (SMEs) in Singapore. Aimed at increasing the HR
capabilities at organisational level through the sharing of experience and knowledge, this mentorship
scheme is the ticket to business excellence.
In future, SHRI may decide on other areas of mentoring depending on the interest and needs of
SMEs and organisations.
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2.
Business Management Policies
Service Guarantee
SHRI Academy will clearly advise prospective students on pre-requisites and requirements applicable
to our programme. We are committed to protect students against non-conformance to programme
guidelines.
Contractual Commitment
All prospective students enter into a PEI-Student Contract with the Academy prior to making fee
payment, upon confirmation of enrolment into the programme.
All students are covered under the Industry-Wide Course Fee Protection Insurance Scheme (IWC)
with Lonpac Insurance Bhd to protect the course fee paid by students to SHRI Academy as required
by the Council for Private Education (CPE). As SHRI Academy is embarking on the EduTrust
Certification Scheme, SHRI Academy has also subscribed and put into place the Fee Protection
Scheme for students.
Please log on to http://www.cpe.gov.sg for more information on FPS.
Security & Confidentiality of Student Personal Particulars
All personal data and information provided by students shall be kept strictly confidential. Every
effort shall be made to ensure the integrity of students personal particulars and confidential
information entrusted to SHRI Academy is not compromised. Unless the disclosure is required by the
law, government authorities and relevant university partners and accreditation bodies as part of the
regulatory or course requirements and/or order of any courts of Singapore for their internal use only,
SHRI undertakes not to divulge any of the students personal information to any unauthorised third
party without the prior written consent of the student.
Payment & Receipt
SHRI Academy is committed to the accuracy of charging its students.
Course Fees (i.e. Course Fee, FPS Premium, Membership Entrance Fee, Membership Subscription Fee
& Material Fee), payments terms, refund policy relating to the programme are specified in the PEIStudent Contract.
All fees are paid to SHRI Academy and must be made in Singapore dollars unless otherwise stated.
Payment can be made in cash, NETs, cheque, cashiers order, bank draft, interbank transfer and
credit card. Terms and conditions applies.
SHRI Academy issues an official receipt to acknowledge every payment made by the student.
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Discounted & Promotional Prices

Any discounted price for selected programme(s) shall be prominently displayed in our promotional
flyers, website, and other paraphernalia as communicated to the students. For any promotions
introduced, the period for which the promotion is valid shall be indicated.
Business Ethics
SHRI Academy shall not engage in unethical sales tactics to mislead students. Students are
encouraged to report any unethical incidence to the Academys management immediately.
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3.
About Council for Private Education (CPE)
Introduction
The Council for Private Education is a statutory board empowered with the legislative power to
regulate the private education sector.
The Council facilitates capability development efforts to uplift standards in the local private
education industry.
CPE Student Services Centre
The CPE Student Services Centre (SSC) is a convenient, one-stop service point to address students
enquiries, provide authoritative and reliable information on studying and living in Singapore, and
offer support to students who encounter problems during their course of study.
The services provided by CPE Student Services Centre include:
Attending to enquiries and feedback received from the public and students studying in the
private education institutions (PEIs);
Providing reliable information on studying in PEIs and living in Singapore;
Providing advice to students on a range of issues from education options and school
registration procedures to Students Pass application processes and accommodation issues;
Educating the public through periodic student advisory talks and organizing orientation
programmes to guide students in making prudent choices in their selection of PEIs;
Providing internet facilities for students to gain access to updated private education
information online; and
Helping students who have problems with the PEIs they are enrolled in.
Private Education Act (PE Act)

With the introduction of the new Private Education Act, enacted in December 2009, the Council for
Private Education (CPE) was set to regulate the private education industry in Singapore. All Private
Education Institutions (PEIs) are required to comply with the regulations under the Act. The Act was
introduced to ensure that PEIs are of certain standards in order to protect the interests of the
students enrolled in their schools.
For more information on the new Private Education Act, please visit
About Council for Private Education (Official explanatory document produced by CPE)
http://www.cpe.gov.sg/cpe/slot/u100/Publication/publication/Council_PE_preview.pdf
About Enhanced Registration framework (Official explanatory document produced by CPE)
http://www.cpe.gov.sg/cpe/slot/u100/Publication/publication/ERF_Student_proof9.pdf
EduTrust Certification Scheme and Fee Protection Scheme (Official explanatory document produced
by CPE)
http://www.cpe.gov.sg/cpe/slot/u100/Publication/publication/EduTrust_Student_preview.pdf
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PEI-Student Contract
Aiming to enhance the confidence of students, CPE has stipulated that all PEIs must sign a PEIStudent Contract with students. The Student Contract is an important legal document that lays out
the important terms and conditions governing the relationship between the student and SHRI
Academy. The Academy will honour all terms and conditions spelt out in the contract and in all
communication channels.
The PEI-Student Contract is in English version and available upon request as well as on CPE website:
http://www.cpe.gov.sg The PEI-Student Contract in other languages are also available at CPE
website: http://www.cpe.gov.sg
For more information on the PEI, EduTrust and ERF, please refer to http://www.cpe.gov.sg
Schemes to Protect Student Fees
There are two main schemes administered by the CPE the IWC under the Enhanced Registration
Framework (ERF) and the Fee Protection Scheme (FPS) under the voluntary EduTrust Certification
Scheme. The purpose of these schemes is to protect the unconsumed course fees paid by students
in the event that a PEI is unable to continue operating due to insolvency and/or regulatory closure.
Industry-Wide Course Fee Insurance Scheme
The IWC is a PEI-based group insurance policy that provides coverage to students studying in their
PEIs.
Six-month Cap
SHRI Academy subscribes to the IWC and is allowed to collect up to six months of course fees at any
one time.
Fee Protection Scheme
As SHRI Academy is embarking on the EduTrust Certification Scheme, SHRI Academy has also
subscribed and put into place the Fee Protection Scheme for students.
Pastoral Counselling Services (PCS)
As part of our efforts to care for and improve the overall well-being of our students, we are pleased
to introduce to you our SHRI Pastoral Counselling and Career Advisory Services. We hope that these
will enhance your learning ability and employability.
Going through your professional learning journey is a process that can be very positive and
rewarding. It can also present challenges. Sometimes you may want a little more support than your
friends and family can give to meet these challenges. Meeting with a counsellor can help you handle
and manage your goals.
We offer personal and career counselling and support, within a professional counselling framework.
These services provide a wide range of strategies to help you do your very best during your time here
at SHRI Academy. You can find help with your personal life, personal goals setting, career counselling
and directions to help reach your success.
All sessions are strictly by appointment only. Please feel free to contact your Programme Manager
should you wish to book for an appointment.
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4.
Personal Particulars & Confidentiality
Personal Particulars
Students must ensure that the correct particulars and information are furnished to the respective
Programme Manager/Executive.
Changes to Personal Particulars
Student must inform SHRI Academy in writing should there be any change in their particulars (e.g.
residential address, office address, contact numbers, email address, etc.)
Students are to quote their name, NRIC/Passport/FIN number, programme, and intake he/she is
currently attending, in all the correspondences with SHRI Academy. Failure to do so may result in
delay in communication or transmission of information (e.g. cancellation of classes, release of
results, etc.) and SHRI Academy shall not be held responsible for the delay.
Accuracy of Personal Particulars
Students are to ensure that their names are correctly reflected in their class attendance on the first
day of class and notify the respective Programme Manager/Executive should there be any error.
Non-compliance to the above may result in the wrong name being printed on transcript(s) and
certificate(s) as well as other documents. Any additional costs incurred resulting from the error shall
be borne by the student.
Confidentiality
SHRI Academy is committed to maintain confidentiality of students personal particulars and
undertakes not to divulge any of the students personal particulars to any third party (except to
government authorities) without the prior written consent from the student. Students particulars
are solely for the purpose of completing programme submission.
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5.
Communication and Feedback/Dispute Resolution Process
Mode of Communication
The main mode of communication between SHRI Academy and all students is through email.
Students must ensure that the correct email address is communicated to the respective Programme
Manager/Executive.
Information to be disseminated shall include but not limited to the following:
Schedule/timetable or any changes (i.e. date, time, venue, etc.)
Examination schedule or any changes (i.e. date, time, venue, etc.)
New or change in any policies & procedures
Upcoming events/activities
Information on assignments/projects
Examination Results
Students are to check their emails regularly as SHRI Academy shall not be held responsible or liable
for any penalties or failure to meet deadlines arising from this matter.
We do not release any of the lecturers contacts unless permission has been granted by the lecturer.
However, we do not restrict the lecture who shares their contact details with the students.
Timetable for the following module(s) will be given during the examination or after the last lesson of
the current module. Any changes in the timetable/cancellation of lesson will be communicated via
email. Please refer to the timetable for the location of each lesson training room may change.
Course Materials
The course materials will be given on commencement of the module. Course materials can be in
either hard-copies or electronic form.
Course Evaluation
Course evaluation or feedback is usually conducted by the last or 2nd last lesson of the
semester/module. Students are encouraged to give constructive feedback on the lecturer,
programme, administration of the programme, facilities and course materials on the evaluation
form. Comments and suggestions will be treated in the strictest confidence.
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Student Feedback and Dispute Resolution Process

SHRI Academy welcomes your feedback and suggestions that will help us to support you in your
learning journey. Be it a feedback on teaching and learning, services and welfare, or the school
environment, we are all ears. Students may provide feedback or raise issue of concern via the
following channels:
Reception Counter
Customers Feedback Form
Email : feedback@shri.org.sg
Telephone : +65 438 0012
Discussions and meetings with SHRI staff
Students are encouraged to raise their concerns to our staff or managers at the earlier opportunity.
Feedback are logged and handled by SHRIs Feedback Management System that ensures that the first
acknowledgement of the feedback is given within 3 working days. SHRI endeavours to resolve all
feedback within 21 working days and during the period of deliberation, provides a series of updates
to students.
Complaints however, need to be submitted in a written form via the Customer Feedback Form or a
letter/email.
In the event that counselling services is required, you will be referred to the School Counsellor.
It is SHRIs policy to establish facts and conduct objective investigations to reach a fair and amicable,
or a win-win solution to address a grievance. Complaints should be brought to the attention of SHRI
so that they may be resolved internally. Students who lodge complaints with external agencies
without giving an opportunity for SHRI to address their concern are considered to be in violation of
the student code of conduct.
Despite all efforts, if you are unsatisfied with the feedback outcome, you may approach the CPEs
Student Services Centre (SSC) for help. SSC officers will review the complaints and may refer you to
the CPE Mediation Arbitration Scheme [Please note that fees are chargeable for using the Scheme]
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Student Feedback and Dispute Resolution Procedure
Start
Appointment made and

student obtains advice
from school counsellor
Counselling
required?
Reception Counter
Feedback Form
Email
End
Telephone
Letters
Staff
SHRI Academy acknowledges

feedback in 3 working days and
seeks to resolve within 21 working
Student accepts
resolution?
Yes
End
No
Student may approach CPEs
Student Services Centre (SSC)
No
CPEs SSC
refers student to
CPE Mediation Arbitration
Scheme?
Notes:
Student pays SMC
approximately S$120
for mediation
Yes
No
Student
applies for mediation at
Singapore Mediation Centre
(SMC)?
Student pays SIArb

approximately 10% of
arbitration fees
Above stated fees are
subjected to changes
Yes
Student
Settlement reached?
Please refer to
www.cpe.gov.sg for
updates of charges
Yes
No
No
Student
applies for arbitration at
Singapore Institute of
Arbitrators
(SIArb)?
Yes
Arbitral Award
Published
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6.
Students Code of Conduct
I am committed to:
a.
Be punctual for class and attend lessons regularly
b.
Be attentive, learn and participate actively in class
c.
Develop mutual respect and cooperate with students, lecturers and other school staff
d.
Be properly attired (i.e. no shorts, singlet, slippers, etc.)
e.
Conduct myself appropriately in school
No gambling
No smoking
No usage of illegal drugs
No consumption of alcohol
Proper use of school property and facilities
Proper use of mobile phone
Keep the school clean and tidy
Proper use of mobile phone
Keep the school premise clean and tidy
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7.

The course schedule/timetable is determined by SHRI Academy and lesson venue agreed/released to
the students, the Academy reserves the right to re-schedule or cancel any class without offering
reason. In the event where changes are unavoidable, the Academy will consider the interest of the
majority and act to minimise any inconvenience caused.
Should there be any changes to the schedule/venue, the Academy will make every effort to inform
students of the change.
Attending Different Class/Lesson Not Registered
Students are not allowed to unilaterally change classes or attend lessons he/she is not scheduled to
attend. Sudden surge in class size in a particular class/lesson not made known to the Academy in
advance can result in possibilities of over-crowding, insufficient seats and lesson handouts.
Under such circumstances, students who are not scheduled for the particular lesson/class may be
asked to leave the class and lesson handouts not issued to them. In this instance, the Academy will
not be responsible to schedule for a make-up lesson or compensate students for any lesson(s) not
attended.
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8.
Attendance Policy & Government Support Schemes
Signing of Attendance
SHRI Academy takes serious view towards student signing attendance on behalf of another student
and disciplinary actions shall be taken on this.
The onus is on students to ensure that they sign the attendance personally for every class/lesson
attended. Students caught signing the attendance on behalf of another student will be subjected to
severe disciplinary action by the Academy.
Students should note the following:
Ensure consistent signature is used;
A signature instead of a tick is required to indicate attendance; and
Signature must be signed using a pen instead of a pencil.
Attendance Requirement
a. Self-sponsored students: All students are required to attain a minimum of 75% class
attendance per module in order to be eligible for the examination. Students will be barred
from the examination and will be required to re-module if the attendance fall below 75%.
b. Company-sponsored students: All company-sponsored students are required to attain a
minimum of 75% per module in order to be eligible for the examination and minimum of 75%
class attendance to qualify for SDF training assistance/UTAP funding.
Failure to Meet Attendance Requirement

Students whose module attendance falls below 75% must produce evidence to explain their absence
and complete the Special Consideration eg. medical certificate from medical practitioner to the
respective Programme Executive. Failing which, the student will not be eligible to sit for examination.
The eligibility of SDF funding will be affected as well.
Leave Application
SHRI Academy grants leave only in extraordinary circumstances. For such request, students will need
to write-in officially with reason(s) and supporting document(s). Approval subjects to the decision of
the Director (Learning & Development) and on a case-by-case basis.
Students on Government Support Scheme
a. Company-sponsored employees applying for SDF must fall into one of the following
categories:
Singapore Citizens, or
Permanent Residents (PR) of Singapore
b. All companies must be registered or incorporated in Singapore to be eligible to apply for SDF
training assistance.
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c. Employees on this scheme must be fully-sponsored by their company.

Payment via Companys cheque or GIRO.
d. Under the SDF scheme, companies may apply for SDF training assistance on behalf of their
employees via the SDF SkillsConnect at http://www.skillsconnect.gov.sg.
e. Companies must be registered users of the SDF SkillsConnect system.
f.
Companies must ensure that application for the pre-approved courses on the SDF
SkillsConnect must be submitted preferably prior to the programme commencement date.
g. Companies must ensure that their sponsored employees meet the minimum attendance
requirement, satisfy all examinations and course work requirements and be in the
employment of the company for the entire duration of the programme. Company-sponsored
employees who resigned before the official course end date will be required to reimburse
the supported SDF Training Assistance to SHRI Academy Pte Ltd. Failing to comply with any of
these conditions set forth will render the companies in default and will be required to
reimburse the supported SDF training assistance to SHRI Academy Pte Ltd.
h. For sponsored students, please note that U-Tap Funding, WDA does not recognise medical
leave (i.e. medical certificate), reservist, business trips, etc. as valid reasons for your absence.
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9.
Fee Payment Policy
Modes of Payment
All payments are in Singapore currency. Application Fee, Course Fees and Miscellaneous Fee can be
paid to SHRI via the following:
Cash, NETs, Credit Card (subjects to additional charges)
ATM Transfer
Cheque, Bank Draft, Money Order, Cashiers Order

Payable to : SHRI Academy Pte Ltd
Internet Banking and Telegraphic Transfer directly to:

Account Name : SHRI Academy Pte Ltd
Bank Name
: Development Bank of Singapore
Account No.
: 003-906454-3
Branch Name
: Shenton Way Branch
Bank Code
: 7171
Branch Code
: 003
Swift Code
: DBSSSGSG
Students should email and notify the school immediately of any payment made by Bank Transfer,
ATM Transfer or Telegraphic Transfer.
Payment of Fees
A non-refundable and non-transferable Application Fee is to be paid at the point of submitting the
application form for the programme.
Payment instructions stated in the Payment Advice must be strictly followed. Course fee payment
should be made only after the Student Contract has been signed.
Payment of the Course Fee by students may be made either in full or by instalments as stated in the
Student Contract and Payment Advice.
All course fees must be paid before or by the payment due dates which are reflected in the Student
Contract and Payment Advice. A penalty fee will be charged if there is a late payment. If the course
fee is not paid, the student will not be allowed to attend classes and the enrolment will be
withdrawn.
An official receipt will be issued to students when fees ae paid. Students are reminded to keep these
receipts for future references in the event of any payment discrepancies that may occur.
Students on SDF Scheme
Company-sponsored applicants claiming for subsidies from government support schemes (e.g. SDF)
must make payment for the unsupported portion of fees using their companys cheque or via GIRO.
23 | P a g e
Outstanding Fees
Students are expected to make prompt payment of fees to the Academy. Students may be barred
from attending lesson(s), sitting for examination and/or progression to the next level, if he/she fails
to satisfy any outstanding financial obligation to SHRI Academy. Late payments are subjected to
finance charges at 12% (p.a.)
SHRI Academy reserves the right to bar students from attending examinations, withhold result slips,
certificate(s) and academic transcript(s) of these students till their outstanding financial obligations
with the Academy are fulfilled. Students may be dismissed due to no payment despite the several
reminders served.
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10.
Refund Policy & Procedures
SHRI Academys refund policy is as follows:

% of [the amount of fees paid
under Schedules B and C*]
If Students written notice of withdrawal is received:
[ 75% ]
More than 14 days before the Course Commencement

Date
[ 0% ]
Before, but not more than 14 days before the Course

Commencement Date
* Schedule B & C is found in the Standard PEI-Student Contract
The above refund policy applies to all courses offered by SHRI Academy.
All fees are subject to the prevailing Goods & Services Tax (GST), unless otherwise stated.
a.
Refund for Withdrawal due to Non-Delivery of Course

SHRI Academy will notify the Student within 3 working days upon knowledge of any of the
following:
SHRI Academy does not commence the Course on the Course Commencement Date;
SHRI Academy terminates the Course before the Course Commencement Date;
SHRI Academy does not complete the Course by the Course Completion Date;
SHRI Academy terminates the Course before the Course Completion Date; or
SHRI Academy has not ensured that the Student meets the course entry or
matriculation requirement as set by the organisation stated in Schedule A (of Student
Contract) within any stipulated timeline set by CPE.
The Student should be informed in writing of alternative study arrangements (if any), and
also be entitled to a refund of the entire Course Fee and Miscellaneous Fees already paid
should the Student decides to withdraw, within 7 working days of the above notice.
b.
Refund for Withdrawal Due to Other Reasons

If the Student withdraws from the Course for reasons other than those stated in item a,
SHRI Academy will, within 7 working days of receiving the Students written notice of
withdrawal, refund to the Student an amount base on the above table (also found in
Schedule D of the Contract).
c.
Refund During Cooling-Off Period

SHRI Academy provides the Student with a Cooling-Off Period of 7-working-days after the
date that Student Contract has been signed by both parties. The Student will be refunded
the highest percentage (above table and Schedule D of Student Contract) of the fees
already paid if the Student submits a written notice of withdrawal to SHRI Academy within
the cooling-off period, regardless of whether the Student has started the course or not.
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d.
SHRI Academy has the right to cancel a course if the conditions to commence a course are
not met such as not meeting the minimum student number to commence the course.
All requests for refund must be submitted formally to the Programme Manger/Executive via the
Refund Request Form with the required supporting document (if any). Verbal requests are not
acceptable.
Refunds will be made to students within 7 working days upon receipt of written notice with complete
submission of all required documents.
Student must bear the bank charges should he/she request for the refunded amount be made via
bank transfer/telegraphic transfer.
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11.
Transfer / Withdrawal Policy & Procedures
SHRI has a Transfer/Withdrawal Policy that takes care of various kinds of Transfer and Withdrawals
(voluntary or involuntary) that happen prior to the completion of a current course.
Such requests must be submitted to SHRI Academy in writing as verbal requests will not be accepted.
All requests are subjected to SHRI Academys approval.
Students will be informed within 4 weeks from the date of Transfer/Withdrawal request made with
relevant support documents (if any).
Students aged below 18 years old must seek the approval of their parents/guardians before the
request for Transfer/Withdrawal is submitted to SHRI.
FPS provider will be updated within 3 working days once the students status for the
Transfer/Withdrawal has been confirmed.
TRANSFER
Transfer can take place prior to the completion of the current course, in the following
scenarios:
Eg. Change from Diploma in Business & HRM to Diploma in Organisational Psychology
Students who wish to transfer must fill up the Student Transfer, Deferment & Withdrawal
Form provided by the Programme Managers/Executives. All requests are subject to SHRI
Academys approval. Students will be informed of the outcome in writing. Once approved,
a new Letter of Offer will be issued and a new Student Contract will be drawn up.
Application Fee and Course fees paid for the current course are not transferable. Any
unconsumed course fee from the current course may be credited to the next course for
successful applications and subjects to the Managements approval.
If the unconsumed course fee is more than the course fee payable for the new course, all
fees made will not be refunded. If the unconsumed course fee is less than the course fee
payable for the new course, student needs to pay the fee difference.
Students on SDF Scheme
For students who are under funding scheme (e.g. SDF), the funding approved for the
current course will cease. The student and/or their sponsoring company are responsible to
pay back the funded portion of the current course in the event the funding is ceased. The
student and/or their sponsoring company are responsible for the requirement to submit a
new application for funding for the new course. In the event the funding is not approved,
the student and/or their sponsoring company are required to pay back the difference in
fees for the new course immediately.
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DEFERMENT
Deferment refers to students taking a temporary break in their course. Students must
submit the Student Transfer, Deferment & Withdrawal Form obtainable from the
Programme Managers/Executives and pay a Deferment Fee of $214.00 (inclusive of GST).
Students will be informed of the outcome in writing. It is the onus of the student to check
with the Programme Manager/Executive on the resumption of course and to complete
his/her studies within the maximum duration of the course as stated in the outcome letter.
If no official notice is received from the student, he/she is deemed to be still a student of
SHRI Academy and is liable for the course fee in lieu of notice. Any unconsumed course
fees paid may be credited (subject to Managements approval) to the next term when the
students return to resume their studies with SHRI.
WITHDRAWAL ON VOLUNTARY BASIS
Withdrawal on voluntary basis refers to discontinuing a course prior to the completion of
the current course. Students who wish to withdraw must fill up Student Transfer,
Deferment & Withdrawal Form obtainable from the Programme Manager/Executive. Once
the application is processed, the students will be served a letter confirming withdrawal
within 7 working days; the Student Contract will be terminated and the student is no longer
deemed a student of SHRI. The Fee Protection Scheme account will also be terminated.
If no official notice of a student withdrawing from a course is received, the student is still
deemed as active and is liable for the course fee.
Advance instalment payments may be waived if withdrawal is made before the next
instalment is due.
WITHDRAWAL ON INVOLUNTARY BASIS
This occurs as a result of misconduct (eg. caught for breaking Singapores law, cheating
during examination, etc) or unsatisfactory academic progress. Students are issued with
Warning Letter/s and their parents/guardians (students below 18 years old) are informed
formally when there is any misconduct or failure to meet the attendance requirements.
The followings are categorised as Withdrawal on Involuntary basis:
Suspension
For Suspension, students are allowed to return to resume their studies within the
stipulated timeframe, as indicated in the Suspension Letter.
Dismissal (or Expulsion)
Students are informed by SHRI Academy that they are no longer allowed to attend
their course due to misconduct or unsatisfactory academic progress.
Dismissal due to Poor Attendance
Students with poor attendance will be dismissed from SHRI Academy after
repeated counselling and warnings. All fees paid are not refundable and
transferable.
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Dismissal due to Disciplinary Issues

Students who do not improve after written and/or verbal warnings for their
unacceptable behaviours that negatively affect themselves or disrupt other
students learning will be dismissed. Cases of major misconduct can lead to
immediate dismissal by the Disciplinary Committee.
Withdrawal Due to Non-Attendance
A student who has not attended class for more than 1 month without approval and is
not contactable is deemed as Withdrawn. Such student is not required to fill up the
Student Transfer, Deferment & Withdrawal Form. FPS coverage shall be cancelled
within 3 working days once the withdrawal status has been established
Please seek your Programme Manager/Executive for further advice and details on the
Transfer/Withdrawal Policies & Procedures.
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12.
Assessment & Examination Matters
SHRI Academy Proprietary Programmes

Students enrolled in SHRI Academy proprietary programmes will be assessed through a combination
of assignments/tests/quizzes, class participation, role-play, presentation and final examination.
The weightage of various assessment components will be made known to students under the module
outline of the respective module(s). Onus is on the student to read and understand the assessment
criteria, format and weightage of module/unit components. Students may refer to their respective
lecturer(s)/Programme Executive for clarification when necessary.
Assignment
Submission of Assignment
Typically, the submission deadline falls on the Day of Examination. Students are to submit one
(1) hard copy (attach with the Assignment Cover Sheet) to our Duty Officer at the reception
before the start of examination. A penalty of 5 marks deduction will be imposed for each day
of late submission.
Plagiarism
a. Plagiarism is literary theft and is totally unacceptable. It occurs when people take the
thoughts or writings of another, from the internet or other sources, and present them as
their own, without acknowledging the original source.
b. Plagiarism also includes passing the work of others as your own. Learners should also not
give their work to other learners for reference or to copy. Learners should not copy the
work of others.
c. Plagiarism is a very serious offence and severe penalties are imposed for acts of plagiarism.
If you have any doubts about plagiarism, you may ask the lecturer to explain to you.
d. You are not allowed to copy from the sources mentioned above - this is plagiarism and is
equivalent to cheating. Anyone caught plagiarising will automatically fail the project /
assignment.
How to avoid Plagiarism
-
If you borrow words, sentences, or paragraphs directly from another source, put the
borrowed words in quotation marks and treat them as a quotation - indicate on the
footnotes the source of the quotation.
If you paraphrase the words or thoughts of another, reference your source. If you
dont use your own words in the paraphrase, you should use quotation marks.
If you take an idea from someone else, reference the source of the idea.
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Examination Rules & Regulations

Eligibility To Sit For Examination
Students are required to attain a minimum of 75% class attendance to be eligible to sit for the
examination.
Grading
Grades
A (Distinction)
B (Good)
C (Credit)
D (Pass)
F (Fail)
P (Pass)
Ex
A@ / B@ / C@ / D@
ABS
Marks
80% & above
70% - 79%
60% - 69%
50% - 59%
49% and below
Pass at Supplementary Examination
Exempted
Pass at Re-module
Absent
Supplementary Examination
A student is required to sit for Supplementary Examination if he/she fails the Main
Examination. The fee for Supplementary Examination is S$160.50 (inclusive of 7% GST).
Student with valid reason and supporting documents for his/her absence from the Main
Examination, upon approval from the Examination Board, will be able to sit for the
Supplementary Examination without having to pay for the Supplementary Examination fee.
He/she must inform the Programme Manager immediately and submit Leave of Absence
Letter along with medical certificate or proof of absence documentation to the Programme
Executive within 3 working days from the Main Examination date. The grading shall be as per
the Main Examination.
A copy of the Supplementary Examination form can be obtained from our reception.
Re-module
A student will be required to repeat (re-module) a study module/unit if he/she fails the
Supplementary examination. Students are to refer to their Student Contract for the re-module
fee (varies according to programme/module).
A student who fails any module(s) at Supplementary examination shall be recommended to
attempt Re-module. The respective fee for the re-module will be payable. The maximum timeframe for the students to complete the programme is 2 times the programme duration or 1
year, whichever is longer. Failure to attend the scheduled Supplementary examination will
result in fees paid being considered as consumed regardless of reason(s).
A copy of the payment for Re-module form can be obtained from our reception. Any prepayments made shall not be utilised to pay any of the above Supplementary examination fees
or Re-module fees as stipulated above.
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Absence From Examination

Any student who is unable to be present at Main examination must obtain prior approval from
SHRI Academy for the intended absence.
-
Leave of absence may be granted on the following reasons:

Reservist service;
Medical grounds;
Bereavement of immediate family;
Business trip; or
Other reason will be subjected to approval on a case-by-case basis by the Academic
Board.
All leave of absence must be supported by documentary evidence and submitted to the
Programme Manager/Executive within 3 working days.
For student who was absent from examination due to medical reason, he/she must inform the
respective Programme Manager/Executive immediately and submit the original copy of the
medical certificate from medical practitioner to the Academy within 3 working days, failing
which it may not be accepted for processing. Only medical certificates issued by registered
clinics, polyclinics or hospitals will be accepted by the Academy.
The student, upon receiving approval, shall be allowed to sit for the Supplementary
Examination and this will constitute as his/her Main Examination. This examination will also be
the students last chance of examination as there will not be any Supplementary Examination.
Any student who absents himself/herself from any examination(s) without prior approval
from the SHRI Academy shall be deemed to have sat for and failed the examination.
The student who is unable to sit for the Supplementary Examination for whatever reason
shall be deemed to have absent himself/herself from the examination and, therefore, failed in
that paper. The student will be required to repeat (re-module) the module.
Rules of Conduct During Examination
Students will not be allowed to enter the examination room 30 minutes after the
commencement of the examination. Students are not allowed to leave the examination room
during the first 45 minutes and last 10 minutes of the examination.
Students must bring along their Identity and place them at the top-right corner of the desk at
the commencement of the examination.
Students are also required to enter their full signatures on the Examination Attendance
Register, which will be held by the Invigilator.
Students must not read the examination paper or commence writing until the Invigilator has
given permission to do so.
Students must not write their names on the answer booklets provided. Instead, they should
write their Identity card number on the space provided on each answer booklet.
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No verbal communication or otherwise is allowed amongst students during the examination.

Any student who wishes to communicate with the Invigilator must raise his/her hand. Students
must not leave their seats without the permission of the Invigilator.
Eating, drinking and smoking are not permitted in the examination room.
All mobile devices must be switched off or put to silent mode, kept in the bag and placed at
the front/back of the examination room.
No answer booklets, used or unused, should be taken out of the examination room. Students
may retain their question papers unless otherwise stated.
Students will each be allocated a seat number for each examination and will be seated
accordingly, unless otherwise informed.
Unless otherwise informed, students are not allowed to take into the examination room any
equipment, books, papers, written documents, pictures, drawings or any unauthorised
materials except writing instruments and calculators. Calculators must be silent, cordless, nonprogrammable and without printout. Students who bring in non-permissible items must
surrender them to the Invigilator. If any papers, written documents, pictures or any
unauthorised materials found on the body during surveillance check; shall be deemed as
cheating.
Students caught cheating in any way during an examination will be EXPELLED from the
programme by the Academy without recourse or refund. It will result in automatic failure for
all papers including those that have been taken and passed previously. The Academy reserves
the right to inform the students employer who are under companys sponsorship.
Examination dates are fixed and cannot be changed. However, the Academy reserves the right
to change if warranted by circumstances beyond its control. Students will be informed of such
change at least 2 weeks prior to the re-scheduled examination date.
Release of Examination Results
Examination results will be released 4 to 6 weeks upon the last date of examination. No
results shall be released over the phone, fax, email or post mail. Upon releasing of all the
modules results as prescribed under the programme, you will be issued a letter of completion,
certifying all modules and results you have attained from the programme. Students will collect
the letter of completion with their last module/semester Result Slips from the SHRI Academy
reception counter.
With the implementation of the above, it is important that you keep the Academy updated
with your latest email address.
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Appeal
All appeals against the examination/assignment results shall be made in writing on the
prescribed appeal form and submit to SHRI Academy within 14 working days from the date of
release of results.
An appeal shall be accompanied by a non-refundable fee of SS$214.00 (inclusive of 7% GST) for
each examination/assignment paper. Only one appeal per examination/assessment can be
lodged.
Candidates will have no access to their answer scripts. The outcome of the appeal will be
made known to the student concerned within 3 to 4 weeks upon receiving the Examination
Appeal form and prescribed fee. The decision of the appeal is final. No re-appeal is permitted.
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13.
Graduation
Graduation Criteria
The certification will be awarded by SHRI Academy and graduates may use the title "abbreviation of
the Programme Title" after their names upon successful completion of the programme satisfying and
fulfilling the following:
Fulfilled and achieved all academic and attendance requirements of the programme, and
Cleared all outstanding payments.
There will be two Graduations in-absentia period in April and October held for all programmes per
year. The certificate and academic transcript will only be issued during the Graduation in-absentia
period and not any earlier.
Graduates are to produce their identity during the collection of the certificate and academic
transcript personally from the Academy, effective from the stipulated date as stipulated by the
Academy in the Letter of Graduation in-absentia.
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14.
General Information
SHRI Academy Campus
School of Human Capital Management

2 Serangoon Road
Level 6, The Verge
Singapore 218227
Phone
Fax
+65 6438 0012

+65 6299 4864
Email
shriacademy@shri.org.sg
Website
www.shri.org.sg
Operating Hours
Monday to Friday
8:30am 7:30pm
(including extended hours)
Saturday
9:00am 2:30pm
Sunday & Public Holiday
Closed
Bus Numbers:
SBS
131, 166, 170, 56
SMART 851, 960, 980
SBS
131, 139, 147, 23, 64, 65, 66, C3
SMART 67, 857, NR 6
MRT Station
Little India Station

(Exit C; 5-min walk)
Information is accurate at time of print.
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* Students under self-sponsored or company sponsored who are claiming for SDF or UTAP funding will not be
to utilise the learning vouchers to off-set against the Course Fees for academic programmes.
37 | P a g e
15.
SHRI Membership Privileges
Join SHRIs growing pool of over 3,000 members who form the dynamic HR community from a wideranging sectors including manufacturing, healthcare, management consulting, retail, ministry and
statutory. Build network and relations with HR CEOs, Directors and Managers and enjoy the
comprehensive benefits & privileges provided just for SHRI members.
Be a SHRI Member and benefit from a vibrant network of experts and peers to sharpen your
competitive edge and keep abreast of the latest and the best in the knowledge and practice of HR
management and issues.
SHRI Membership facilitates the exchange of ideas and information, and provides an excellent
networking opportunity for HR professionals.
At talks, conferences and forums, Members get a chance to meet and exchange views and
information on HR practices and issues.
Suite of Privileges - FREE
HR Advisory
SHRI Advisory | Complimentary HR advices are provided to organisations and individual pertaining to
basic HR issues and challenges.
HR Network and Learning
SHRI Dialogues & Engage Sessions | Dialogue & Engage sessions are organised to provide a platform
for members to provide views on new governmental policies and to be kept informed of the latest
changes to legislation and policies.
HR-In-Action | Regular sessions for members to be kept up-to-date on the latest trends in the HR
scene and an opportunity to network with fellow HR practitioners.
HR Day @ SHRI | An annual event, workshops and HR product demonstrations are just some of the
many activities happening on this day for HR professionals to learn relevant tools and techniques.
APFHRM & WFPMA | SHRIs association with the APFHRM (Asia Pacific Federation of Human
Resource Management) and WFPMA (World Federation of Personnel Management Associations)
creates opportunities for members to have global link-ups and stay abreast of global HR
developments and challenges.
HR Publications
HumanCapital Magazine | Bi-monthly publications covering relevant HR trends and issues to help
members stay abreast of the latest developments throughout the region.
SHRI Research & Surveys | Participants of surveys will receive complimentary executive summaries
of survey reports and read about the latest findings in the HR scene on Staffing, Training, HR
Profession, Workforce and Employee Engagement, Leadership, Compensation, Benefits-In-Kind, Per
Diem Allowances and more!
SHRI Membership Directory | Get to know fellow SHRI members via the SHRIs Membership
Directory.
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Special Rates for Events & Services

Events & Conferences
SHRI Outlook
Singapore HR Challenge
HR Day @ SHRI
Leading HR Leaders Dialogue
Leading CEOs Dialogue
Singapore HR Awards Presentation Gala
Singapore HR Congress
HR PinnacleTM
SHRI HRD Conference
SHRI Centre for Shared Services
Research & Surveys
Training Facilities
Partnership
Advertising & Outreach
SHRI Talents
HR Advisory & Consultancy Services
Additional Benefits
10% bonus share (minimum purchase of 100 shares) when you become a Member of SPEC,
plus a host of other SPEC benefits and privileges.
International Diners Card-SHRI Affinity Credit Card (terms & conditions apply).
Privileges Scheme
Join SHRI as a member and enjoy the privileges with our participating merchants. Please visit SHRI
website: http://www.shri.org.sg for a list of privileges and participating merchants.
Visit SHRI website: http://www.shri.org.sg

for the latest Promotions, Discounts,
Events,
Privileges, Benefits
and many more.!
39 | P a g e
16.
About SHRI Group
The SHRI Group

Advocate.Connect.Enhance
Singapore Human Resources Institute (SHRI)
The Singapore Human Resources Institute (SHRI) is a not-for-profit professional organisation that
owns a strong network of over 3,000 members and organisations that collectively represent the
interest of some 750,000 employees in Singapore. Founded in 1965, SHRI promulgates sound,
effective and appropriate human resource practices. An active player in the HR scene, local and
regional, SHRI organises events such as The Singapore HR Congress and Business-Connect Exposition,
SHRI HR Awards and SHRI HR Challenge as a platform to connect the HR community and to enhance
their capability and professional development.
With an excellent track record of helping HR practitioners and organisations manage, influence and
build people for the last 49 years, SHRI continues to ace the HR industry, partnering world-class
organisations, advocating progressive HR to leading HR thinkers and influential leaders, connecting
them and enhancing their knowledge power to stay abreast of current HR issues and government
policies. At SHRI, we drive the HR agenda.
SHRI Corporation Pte Ltd (SHRI Corp)
SHRI Corporation Pte Ltd has a sharp focus on developing people and enhancing their skills set as
well as to help organisations manage change and remain sustainable. It provides a wide range of
workshops, programmes and HR consultancy services for the personal and professional
development of organisations and its employees.
Public Workshops
Gain new skills through our diverse range of public workshops, ranging from human resource
development, customer service to communications. Enrol in our workshops to network and
share ideas with our qualified and experienced trainers.
Customised In-house Training

SHRI Corp offers customised course-wares to suit a companys specific training and
education needs. The training can be conducted either at SHRIs training centres or our
campus. Our curriculum is designed to inform and update trends and issues relating to
human resource management and development.
Participants will gain practical skills and first-hand knowledge.
HR Consultancy Services
SHRI Corp can assist your organisation in establishing and implementing systematic HR
procedures and processes. Through collaborations with a global network of consultants,
practitioners and trainers, SHRI Corp can effectively blend training and consulting services to
deliver complete, integrated and holistic solutions to meet your corporate and people
development needs.
40 | P a g e

SHRI Academy Pte Ltd, a wholly-owned subsidiary of SHRI Corporation Pte Ltd, is a training
institution that caters to the learning and development needs of a wide variety of adult trainees and
learners, both local and international. With a comprehensive training and education curriculum,
SHRI Academy offers lifelong learning opportunities and a diverse range of academic programmes from basic certificates to master degree levels under the SHRI School of Human Capital
Management. The duration of SHRI programmes ranges from 2 months to 24 months, to
accommodate working adults with different qualifications and career aspirations. The Academy also
works with prestigious partner university, Edinburgh Napier University (UK).
Updated 10 Dec 2014

Information is accurate at the time of print
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Annex 1 Pre-Course Counselling Information
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STUDENT HANDBOOK

TABLE OF CONTENTS (1)

Welcome to SHRI Academy

About SHRI Academy

Business Management Policies

About Council for Private Education (CPE)

Personal Particulars & Confidentiality

Communication and Feedback/Dispute Resolution Process

Last updated 10 Dec 2014

TABLE OF CONTENTS (2)

Student Code of Conduct

Course Schedule / Time-Table

Attendance Policy & Government Support Schemes

Fee Payment Policy

Refund Policy & Procedures

Transfer / Withdrawal Policy & Procedures

Assessment & Examination Matters

Last updated 10 Dec 2014

TABLE OF CONTENTS (3)

SHRI Membership Privileges

About SHRI Group

Annex 1 Pre-Course Counselling Information

Last updated 10 Dec 2014

Message from the Director (Learning & Development)

DBA(UniSA), M.Ed.(Monash), M.M.(Macquarie), M.A.(Macquarie), MSHRI

Director (Learning & Development)

Last updated 10 Dec 2014

About SHRI Academy

SHRI Academy Pte Ltd

Our Vision , Mission & Core Values

Culture & Values

Strive to deliver prompt, high-quality services to peers, business and HR communities

Advance the HR profession by promoting organisational and individual attainments

Last updated 10 Dec 2014

Academic & Examination Boards

Last updated 10 Dec 2014

About School of Human Capital Management

Last updated 10 Dec 2014

SHRI Talents - Prompt and Effective Placement Solutions at Competitive Rates

Executive Search Placements

How SHRI Talents can help and support you

Last updated 10 Dec 2014

SHRI Mentorship Scheme (SMS)

Last updated 10 Dec 2014

Business Management Policies

Last updated 10 Dec 2014

Discounted & Promotional Prices

Last updated 10 Dec 2014

About Council for Private Education (CPE)

Providing reliable information on studying in PEIs and living in Singapore;

Private Education Act (PE Act)

Last updated 10 Dec 2014

Last updated 10 Dec 2014

Personal Particulars & Confidentiality

Last updated 10 Dec 2014

Communication and Feedback/Dispute Resolution Process

Schedule/timetable or any changes (i.e. date, time, venue, etc.)

Examination schedule or any changes (i.e. date, time, venue, etc.)

New or change in any policies & procedures

Last updated 10 Dec 2014

Student Feedback and Dispute Resolution Process

Last updated 10 Dec 2014