CASE STUDY

WINDOWS MIGRATION

ZERO-TOUCH
APP UPDATES
FOR 12,000 PCs
IN 70 LOCATIONS
Application Mapping automates and
accelerates software reinstallation
during Windows migrations to deliver a
better experience at reduced cost

Challenge
With the End-of-Support for Windows XP
deadline approaching (8 April 2014), a large
auction company realized it needed a
robust solution to deliver its Windows 7
migration. At the same time it wanted to
rationalize and standardize versions of all
applications used across its 12,000-seat
estate in 70 locations, as well as remove
any software that was not being used.

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Solution
Using 1E solutions AppClarity, Shopping
and Nomad, combined with services from
1E consultants, the company was able
to successfully migrate its entire estate
to Microsoft Windows 7 in a few months.
Users automatically got back only the
applications they needed (based on
their individual usage) in rationalized
and updated versions resulting in
satisfied users and reduced license costs.

Business benefits
Created software usage reports
in minutes to become compliant
Able to standardize versions of
software for users
Able to map applications based
on usage
Reduced license costs
Completed work in a few months.

ZERO-TOUCH APP UPDATES FOR 12,000 PCs IN 70 LOCATIONS

Rationalizing and standardizing versions

for all licensed software across the enterprise
With the clock ticking towards end of Extended Support for Microsoft Windows XP,
there was a growing imperative for this auction company to migrate its entire computer
estate to Microsoft Windows 7. The timescales were beginning to matter, especially
as the company wanted to take advantage of the Operating System Deployment (OSD)
opportunity to rationalize the number of software licenses as well as standardize
application versions for users.
For example, we had more than 12 different versions of Microsoft Office including 2003,
Standard, Enterprise, Home and Student in fact, every version of Office you can imagine,
explains the Manager of Engineering. We do not have strict policies around who gets
which applications. When we looked at it, taking two similar departments in different
locations as an example, they do the same job, but each with different tools.

Using a combination of Shopping and AppClarity has resolved

the issue where we had a significant number of software licenses
being unused across the company. During the OS migration
process, users have been left satisfied by the speedy migration
process as they are left with all the applications that they expect
to see, the data they use, as well as the personality of their
machines, all without the normal hassle in upgrading computers.
Manager of Engineering, Auction Company
People in similar roles have different applications installed. We needed a way to reimage
them and give them back their applications without having a defined list of what they
should have. Coming out of this on the other side, we wanted everybody to have the
right applications that they need to be productive in their job. We based this on what
they already had and used, but during the OSD they would get standardized (in many
instances, upgraded) and supported versions of the software.
With 12,000 users across 70 locations the company needed an automated zero-touch
solution that could handle the OSD and ensure users have the new Windows 7 image
and the applications they need, as well as remove those that they are not using.
1E came to us with an Application Mapping solution which leveraged AppClarity and
Shopping along with some customization for our environment to complete the task.

LEGACY
OS BUILD

1E ANALYTICS

Adobe
Photoshop
CS5
AppClarity
& Shopping

1E.COM

NEW WIN 7 STANDARD

Used

Adobe Photoshop
CS6 ($500)

Rarely
used

Paint.NET
(Free)

Unused

Do not
install

ZERO-TOUCH APP UPDATES FOR 12,000 PCs IN 70 LOCATIONS

Automated rationalization

Being the Adobe audit model citizen

Adobe highly complimented the
auction company during a recent
vendor audit telling their software
asset management team You are
a model citizen.
The company, who by that time
had been using AppClarity for nearly
a year, were easily able to run a report
on all the Adobe products used in the
company, and uninstall software that
was no longer being used to ensure
they were compliant.
They were able to ensure that they
had all the licenses they needed prior
to the audit. In the past what would
have taken more than two weeks to
research now only takes a few minutes,
says the Manager of Engineering,
We are able to run a report that
identifies the publisher, product,
number of licenses, usage and
estimated value.

The ability for the company to be able to systematically rationalize applications using
AppClarity was very important. AppClarity sits next to Microsoft System Center
Configuration Manager (SCCM) which has a very rich data collection in relation to software,
including software inventory, add/ remove programs, asset intelligence, software
metering and similar data. It is a complex and laborious process to manually try to
reconcile all that data into actionable information, even for a small subset of software.

The automation around the application side marries

the automation that Nomad has enabled for zero-touch
deployment of Windows 7 across our estate.
Manager of Engineering
AppClaritys automated analysis and its extensive software catalog, normalize SCCMs
data, so administrators can easily see what software is installed as well as how it is
categorized according to usage.
This way all the application migration activities can focus on the applications that are
most important to the organization.Our goal was to give users the newest version of
an application and focus on the software that they actually use for their role, says the
Manager of Engineering.
An Operating System (OS) migration is a golden opportunity to do aggressive
rationalization and reclaim. Users expect to see a significant amount of change
and a new user experience with the change in OS. And, adding usage to the mapping
criteria means the organization can take advantage of this opportunity to reclaim
unused software in order to save money.

Adobe Acrobat Professional 8

Before AppClarity we had a blind spot

about usage, he asserts. Now not only
is the company compliant, it has been
able to save $70,000 through reclaiming
unused Adobe software.

Publisher
Adobe Systems
Adobe Systems
Adobe Systems
Adobe Systems
Adobe Systems
Adobe Systems
Adobe Systems
Adobe Systems Inc

Product
Adobe Acrobat 8 Professional
Adobe Acrobat 8 Professional (Part of CS3)
Adobe Acrobat 8 Professional
Adobe Acrobat 8 Professional (Part of CS3)
Adobe Acrobat 8.1.3 Professional
Adobe Acrobat 8 Professional (Part of CS3)
Adobe Acrobat 8.1.2 Professional
Adobe Acrobat 8.2.5 Professional
Adobe Acrobat 8 Professional (Part of CS3)
Adobe Acrobat 8 Professional (Part of CS3)
Adobe Acrobat 8 Professional
Adobe Acrobat 8 Pro

Full Version
8.0.0
8.0.0
8.0.0 (Duplicate)
8.1.3
8.0.0 (Duplicate)
8.1.2
8.0.0 (Duplicate)
8.0.0 (Duplicate)
8.2.5

ACCURATE
DEPLOYMENT
COUNT
Adobe
Acrobat 8

8.1.0
8.1.0

1E ANALYTICS ENGINE
1E APPLICATION CATALOG
EXCLUDE
JUNK

1E.COM

RATIONALIZE
VARIANTS

FILTER
LICENSABLE

ZERO-TOUCH APP UPDATES FOR 12,000 PCs IN 70 LOCATIONS

Mapping the right apps across

What we ended up with as core applications are the unlicensed apps like free Adobe
Suite tools and the Office viewers. It was the licensed applications which were primarily
the mapped applications that are not on every desktop.
About AppClarity
Software license optimization which
reduces software costs, AppClarity
gives you clear and simple visibility

We used a method subjecting to analysis any software that was present on 50 machines
or more. So we were able to narrow down the list of supported applications very quickly,
and understand what the workload would be to package these applications and get them
ready for deployment as part of the migration, explains the Manager of Engineering.

of your entire software estate, across

servers and PCs. Identifying unused
software enables an organization
to remove excess cost and optimize
its license position.

All this automation around the application side marries the automation that Nomad has
enabled for zero-touch deployment of Windows 7. The company has been able to roll out
an average of 300/ 400 deployments per week with the BAU team.
We have found that its between 80 / 100 deployments per site with a 1-2% bypass rate
where we need to deploy specific hardware that we cant find Windows 7 support for.
We completed the migration for our entire estate in a matter of months. Without Nomad,
AppClarity, Shopping, the Application Rationalization and Mapping functionality we
would be nowhere near finishing the project.

About 1E
1Es suite of disruptive IT operations management tools save billions, solve problems
and simplify the management of large, complex IT environments in record time.
Designed with a singular focus to help drive down costs, 1Es solutions include tools for
IT asset management, Windows systems management and BYOPC.
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