RURAL KIOSK BANKING SOLUTION

FOR

STATE BANK OF INDIA

User Manual
For

BC

TCS Confidential

Application User Manual

1LOGIN---------------------------------------------------------------------------------------------------------------------------3
2User Maintenance ------------------------------------------------------------------------------------------------------------4
3User Configuration------------------------------------------------------------------------------------------------------------4
4KO Finger Print Capture-----------------------------------------------------------------------------------------------------5
5User Pin Status Change------------------------------------------------------------------------------------------------------6
6User Group Services-----------------------------------------------------------------------------------------------------------7
7User Services-------------------------------------------------------------------------------------------------------------------8
8Logs

9Transaction Log----------------------------------------------------------------------------------------------------------------9
10Session Log------------------------------------------------------------------------------------------------------------------10
11Error Log---------------------------------------------------------------------------------------------------------------------11
12Audit log----------------------------------------------------------------------------------------------------------------------12
13Reports------------------------------------------------------------------------------------------------------------------------13
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Users Created Report----------------------------------------------------------------------------------------------------13

4.2 KO Operation Report-----------------------------------------------------------------------------------------------------14

4.3 User Statistics Report-----------------------------------------------------------------------------------------------------15
4KO Consolidated Report----------------------------------------------------------------------------------------------------16
15Password Maintenance----------------------------------------------------------------------------------------------------17
16 Change Password----------------------------------------------------------------------------------------------------------17
6 KO Limit Configuration---------------------------------------------------------------------------------------------------18
7 Sub KO Requests------------------------------------------------------------------------------------------------------------20
7.1 Sub KO Requests----------------------------------------------------------------------------------------------------------20
8Sub KO Authorization-------------------------------------------------------------------------------------------------------22
8.1 Sub KO Authorization----------------------------------------------------------------------------------------------------22
9Download Extract Files-----------------------------------------------------------------------------------------------------22
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Download Extract Files____________________________________________________________23

Application User Manual

LOGIN

This option allows the user (BC/Admin) to login to access the administrative services for kiosk
banking. The user has to enter the below link in internet explorer browser.
https://www.sbikiosk.com/jsp/login.jsp
The user will get the screen.

Admin Password

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Type of user
(BC/Admin)

Admin Id

Enter BC user Id in the Administrator Id text box.

Enter the password in the password text box.
Select BC from the User Type Select Box.
Click on the Login button.

Note: Login Id and Password are case sensitive.

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User Maintenance
User Configuration

To invoke this screen, Click on User Configuration under User Maintenance submenu. This option
allows the BC to create new KO users or update the details of the existing users.

Adding a new User:

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Enter the details in all mandatory fields. In the User Info Tab, User Base Branch (mandatory),
Title (mandatory), First Name (mandatory), Middle Name, Last Name Identification type,
Identification Number and Date of Birth have to be entered.
Enter User Group Id, this is a mandatory field.
In the Address Details Tab, there are fours lines of address (Line1 and 3 are mandatory field)
and Pin code (mandatory field), Phone Number have to be entered.
Enter the user id for the KO being created.
Click on Add Button to continue.
The response message will appear on the same screen for acknowledgement along with user
id for newly created user. The 8 digit KO ID will be displayed on the screen after successful
KO creation or if KO creation fails, an error message will be displayed.

Querying the User Details:

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Enter the KO Id in the user id text box.

The BC user can query any KO user by clicking the Query Button at the bottom of the page.

Updating the User Details:

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After querying the KO details, change the required fields, and Click on Update Button to
update the KO user details.
The response message will appear on the same screen for acknowledgement.

Deleting the User:

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After querying the KO details, click on Delete button to delete the KO from the system.
(The deleted KO is no more a valid KO and cant login into the system.)
After deleting a KO, the response message will be displayed on the same screen.

KO Finger Print Capture

To invoke this screen, click on KO Finger Print Capture under User Maintenance sub-menu. BC has
to capture the Finger prints of a new KO user to complete the User creation process.

Click on KO finger print capture link of user maintenance and then select KO id from the list
and click Capture to start the finger print capture process.

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New window will be opened indicating which finger to be captured. Now BC has to click on
capture button to capture the corresponding Finger print.
BC has to click on Submit button once the finger print is captured successfully. If finger print
is not captured properly then above procedure should be repeated for same finger till
capturing is successful. BC can skip capturing a finger by entering the reason.
The above procedure should be repeated for 6 fingers of KO which will be indicated in the
window.
When all finger prints are captured successfully, BC can choose 3 preferred fingers for
verification. These chosen 3 preferred fingers only will be asked during the verification
process.

User Pin Status Change

To invoke this screen, click on User Pin Status Change. If the KO loses the PIN, then Regeneration
of Pin is to be done. This service allows the BC to change the pin (login or transaction) status of a KO
and to regenerate the pin (login or transaction) of a KO. The regenerated password will be the default
password, which is configurable by administrator.

If user forgets his PIN then the status of PIN should be changed to LOST or FORGOT.
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Enter the User id for which the PIN Status needs to be changed.
Select the type of pin (Password) either login or transaction.
After entering the input click on the Query link.

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The PIN status change page is displayed with User Id, Current Status and the status to be changed
(LOST or FORGOT). On clicking Change button, the pin status is changed and the new default PIN
will be generated.

User Group Services

To invoke this screen, click on User Group Services under User Maintenance sub-menu. This option
allows the User to create a new KO user group and can assign services and or update services
available for existing KO user group.

Adding a new User Group

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Enter Group Name for a new group.

Select Group Category for the user group. Then click on Add button.
The services enabled for the branch are displayed. These services can be enabled by selecting
the corresponding check box and disabled by unselecting the corresponding check box.
Click on Add button to complete the process.
A new user group will be created and the response message will be displayed on the screen.

Querying/Updating a new User Group

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Enter Group Name. The user can also select the group name from the search button. This is a
mandatory field.
Click on query button. The services provided for that group will be displayed. Services for a
group can be updated by checking/unchecking the services.

Make necessary changes by checking or un-checking the services check boxes.

Click on Update to update the details.
The acknowledgement screen appears with response message.

User Services

To invoke this screen, click on User Services under User Maintenance sub-menu. This option allows
the user to enable/disable various services specific to KO users. It will allow the user to
enable/disable only those services which are enabled for that users group.

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Display User Services

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Choose user id. The user can also select it from the search button nearby.
Click on the Query button to continue or Clear button to reset the user id.

Update User Services

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To remove the service, uncheck the check box next to the service that has to be deleted.
To enable a service, click on the check box next to the service that has to be added.
Click on the Update button to continue.
The acknowledgement screen appears with acknowledgement message.

Logs

Transaction Log

To invoke this screen, and click on Transaction Log, under Logs submenu.

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Enter the KO user id (optional) whose transaction logs are required in the text box provided.
Enter From Date (optional) and To Date (optional) in the text boxes provided in
DD/MM/YYYY format.
Click on Query button to get the transaction details for corresponding to the entered inputs.

10 Session Log
To invoke this screen, click on Session Log under logs sub-menu.

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Click on Logged Users button to get the session details of users who are currently logged in.
Enter the user id (optional) whose session details are required in the text box provided.
Enter Login from Date (optional) and Login To Date (optional) in the text boxes
provided in DD/MM/YYYY format
Click on Query button to get the session log details corresponding for the entered inputs.

11 Error Log
To invoke this screen, click on Error Log under Logs sub-menu.

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Enter the user id (optional) whose error log details are required in the text box provided.
Enter Login from Date (optional) and Login To Date (optional) in the text boxes
provided in DD/MM/YYYY format
Click on Query button to get the error log details corresponding for the entered inputs.

12 Audit log
To invoke this screen, click on Audit Log under Logs sub-menu.

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Select the service description from the drop down box provided.
Enter From Date (optional) and To Date (optional) in the text boxes provided in
DD/MM/YYYY format.
Click on Query button to get the audit logs corresponding to the
Click on the audit sequence id to get the details of the corresponding activity.

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Reports

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Users Created Report

To invoke this screen, click on Users Created Reports under Reports sub-menu. This report
shows all the KO created by the BC along with status of the KO and KO Created date.

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4.2 KO Operation Report

To invoke this screen, click on KO Operation Report under Reports sub-menu. This option
allows the BC user to display/download various transactions done by KO like Deposit,
Withdrawal, Balance Enquiry, Fund Transfer Success, Fund Transfer Failure, STDR
Account Open and STDR Premature Close etc.

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Enter the KO id in the text box provided.

Enter From date and To date in the format of DD/MM/YYYY.
Select the transaction type from the select option.
Click on the Display link displays the corresponding transaction details in the same screen.
Click on Download link opens a PDF file, having the transactions details.

4.3 User Statistics Report

To invoke this screen, click on "Users Statistics Reports under Reports sub-menu.
This report gives the number of transactions done by the KO for each type of transaction(ex :
deposit, withdrawal).
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Enter KO id, from date and to date in the corresponding fields.

Click on Display or Download links to observe the various transactions and the Number
of transactions done by that KO.
Click on the Display link displays the corresponding transaction details in the same
screen.
Click on Download link opens a PDF file, having the transaction details.

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KO Consolidated Report
To invoke this screen, click on "KO Consolidated Report under Reports sub-menu.
This report gives the total amount deposited to a KO and amount withdrawn from a KO and
the current outstanding amount with a KO. This is given for all the Kos under the BC for a
particular day.

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Enter the date for which the report is required.

Click on Display.

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Password Maintenance

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Change Password

To invoke this screen, click on Change Password under Password Maintenance sub-menu. This
option allows the BC to change his Logon password. To change logon password (Note: Passwords are
Case sensitive) follow the below steps,
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Enter Current Password which is to be changed.

Enter the new password in accordance to the password policy displayed. Any password that
does not confer with the policy will not be accepted.
Re-enter New Password in the Repeat New password box.
Click on the Submit Button.
Acknowledge message will be displayed for the password change operation. BC can use new
password from next login in to system.

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6
6.1

KO Limit Configuration
KO Limit Configuration

To invoke this screen, click on KO Limit Configuration under KO Limit Configuration sub menu.
This service is used to update the current holding limit( amount which the KO holds in hand)
whenever he deposits any amount to the bank or he takes any amount from the bank.
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Enter KO id. Click on Query .

A screen with the current holding limit of the KO , KO limit, will be displayed (both are read
only fields and cant be changed) along with type of transaction and amount fields(can select/
enter values for these fields ).
Select the type of operation withdrawal if KO is taking money from the bank or select
deposit if KO is depositing money to the bank.
Enter the amount being withdrawn / deposited by KO.
Click on Update. An acknowledgement message will be displayed showing the holding
limit after updating.

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Sub KO Requests

7.1 Sub KO Requests

To invoke this screen, click on Sub KO Requests under Sub KO Requests sub menu. Whenever a KO
creates a new SUB KO, a request will come to the corresponding BC for approval. In this service the
BC will be able to view all such requests.

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The BC can approve or reject a particular SUB KO.

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Sub KO Authorization

8.1 Sub KO Authorization

To invoke this screen, click on Authorize Sub KO under Authorize Sub KO sub menu. Whenever a
BC is required to give login privilege to a KO/SUB KO to the his/corresponding KOs login, he has
to authorize that user.

1. Select the KO/SUB KO id using the search provided.

2. Enter remarks for authorizing the KO.
3. Click on Authorize to authorize the user. Acknowledgement message is displayed.

9 Download Extract Files

To invoke this screen, click on Download Extract Files under Download Extract Files sub menu.
Whenever a BC is requires a report of the transaction and the limit details that had happened on a date
this option could be used.

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1. Select the desired Date from the dropdown option that has been provided.
2. Select the report that has to be downloaded it can be either the transaction report or the
Limit report.
3. Click on Download button to extract the report.

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