Disruptive

Personal
Technologies
Elliot Schlanger
Former CIO, City of Baltimore
Former Secretary of IT and CIO, State of Maryland

Definition

A disruptive technology is one

that displaces an established
technology and shakes up the
industry or represents a
ground-breaking innovation
that creates a completely new
industry.

Newsprint Example

Newsprint Example

Cost of a New York Times newspaper (print) in 1977

Cost of a New York Times newspaper (print) in 2012
Cost of a New York Times newspaper (digital) in 2015

$ .20
$ 2.50
$ .54

Just another fad?

The term disruptive technology was coined by Harvard
Business School Professor Clayton Christensen in his 1995
article, Disruptive Technologies, Catching the Wave.
Christensen differentiates between new-market disruption
(where an innovative product fills a customer need not
presently served) and low-end disruption (where an
innovative product rapidly advances to exceed the
performance demand of an existing class of customer).

Quick Quiz

Can you identify the computer system shown above?

What is a MIPS?

DEC Story
Digital Equipment Corporation (DEC) one of the best
computer companies of the 1970s & 1980s.
DECs VAX mini-computer on the road to dominate the
market the 1 MIPS VAX 11/780 an industry standard.
The PC, introduced by a few start-ups, initially appealed to
gamers and hobbyists.
In 1977, Ken Olsen, founder and CEO of DEC, said, There is
no reason for any individual to have a computer in his
home.
DEC did not invest time or money in products it perceived its
customers didnt want and continued to sustain its high-end
product offerings.
The rest is history DEC was done in by a disruptive
technology, the PC that it failed to recognize.

Other Famous Last Words

What could be more palpably absurd than the prospect of locmotives
traveling twice as fast as stagecoaches.
The Quarterly Review, March 1825
Drill for oil? You mean drill into the ground to try to find oil? Youre
crazy.
Drillers who Edwin L. Drake tried to enlist to his drilling project, 1859
Well informed people know that it is impossible to transmit the voice over
wires and were it possible to do so, it would be of no practical value.
Editorial in Boston Post, 1865
This telephone has too many shortcomings to be seriously considered as a
means of communications. The device is inherently of no use to us.
Western Union Internal Memo, 1876

Other Famous Last Words

The wireless music box has no imaginable commercial value. Who would
pay for a message sent to nobody in particular?
Response to RCA founder David Sarnoff from potential investors
The horse is here to stay, but the automobile is only a novelty a fad.
Advisor to Henry Fords Lawyer, 1922
I think there is a market for about five computers.
Thomas Watson, Sr., IBM Founder, 1943.

Computers in the future may weigh no more than 1.5 tons.

Popular Mechanics, 1949
640k ought to be enough for anybody.

Bill Gates, 1981

Everything that can be invented has been invented.
Charles H. Duell, Commissioner, U.S. Office of Patents, 1899

Disruptive wannabes
Instant
Land
Camera

8-Track
Tapes

Mini-Discs

3-D
TV

Nuvifone

Clippy
Office
Assistant

Beta-Max

Floppy Disk
Newton
PDA

Video
Rental

Disruptive technology du jour

NAME
THat
Disruptive
Technology

Gartner Hype Curve

Source: Gartner (August 2015)

Internet of Things (IoT)

The network of
physical objects or
"things" embedded
with electronics,
software, sensors, and
network connectivity,
which enables these
objects to collect and
exchange data.

18 billion devices by 2018, 26 billion devices by 2020!!!

(Note IPv4 [e.g., 192.168.1.1] provides only 4.3 billion addresses!!!)

Internet of Things (IoT)

Sensors are devices or
thingamajigs that can
register and communicate
changes in temperature,
light, pressure, sound,
motion, color, mood, etc.
Sensors are integral to
every industry:

Building and home automation

Industry and manufacturing
Energy management
Medical and health care systems
Transportation

Environmental monitoring
Infrastructure management
Public safety
Retail
Media

1 trillion sensors by 2020, 100 trillion by 2030!!!

Source: Motherboard Newletter (2013)

Wearables

Show me your Fitbit!

A conflicted future one study (IDTechEX) predicts 3B trackers in use by 2025;

another recent study finds many abandon their wearable trackers after 6 months.

Bonus question What is the current world population?

Wearables

Source: Beecham Research Ltd. & Wearable

Technologies AG

Personal Area Networks

(or is that a router in your pocket?)

Moving the edge of the network from the

building to the vehicle to the person.

Body Worn Cameras

BWC Landscape:

14,600+ law enforcement agencies in U.S.

>750,000 sworn officers in U.S.
20+ BWC manufacturers
Many, many BWC integrators and resellers
Features and capabilities improve every day

The huge issue huge data storage requirements

Body Worn Cameras

Body worn cameras for all public servant bodies

who interact with the public?

Smarter Smart Phones

Replacement for:

What to expect:

Cell phones
PDAs
Pocket cameras
MP3 players
GPS devices
Tablet computers
Laptop computers
Desktop computers

Flexible structure
3-D display & web browser
Multi-biometric authentications
Comprehensive wallet
Smarter agents (Siri)
Screen-less offerings
Interfaces with smart surfaces

Technology Adoption Life Cycle

Where are you on the curve?

Security
New technologies often are rushed through development and to
market security is an after thought.
New technologies often represent an enormous attack surface.
New technologies often are built on untried conglomerations of
hardware, software, operating systems, languages, devices, etc.
New technologies often represent or
leverage complex, distributed systems.

New technologies often reside on

specialized, first-of-its-kind hardware
platforms.
New technologies often handle personal,
sensitive and other critical data.

How do we secure?

The obvious

Cost

Investment
Maintenance
Training

Support
The less obvious
Transition/conversion

Retraining/retooling
Public outreach/acceptance
Risk mitigation

The bureaucrats budgeting dilemma

preserving the old, delaying the new.

Change management
Political climate
Policy implications
Stakeholders
Internal customers
Workforce

Constituents

Conclusion

The quality of the

imagination is to
flow and not to
freeze.
Ralph Waldo Emerson

Elliot Schlanger
Former CIO, City of Baltimore
Former Secretary of IT and CIO, State of Maryland
Independent Consultant
Elliot.Schlanger@metrixtechnology.com
(443) 829-9075