Title

A&A
A/P
A/R
AA
AAI
ABM

ABT
ABU
ACCT
ACH
ADBR
Add On
Advance
AE
AEA
Aging Report
AHT
AIB
AIT
Alison
ALP
AM
AMA
AMS

AMT
AMU
AP
APAg
APOs
APR
APS
ARB
ARC
ARM
ARRC
Arrears
ARS
ARU
ASA
ASD

ASL
ASP
Asset ID
ATG
ATO
B/W
BA
Backlog
Bandwidth
BASD
Basis Points
BDP
BEX
BF
BGL
BK
Block Codes
BNF
BO
BofA
BOL
BP
BPI
BPS
BRAMS
Branch Code
BRD
BRF
BSC
BSD
BSDT
BSR
BTR
BU
Buyout Module
Buyout/Purchase
C&P
CA
CAC
CADET
CAPEX
Capital Lease

Capitalized Cost
Capped Fair Market Value Lease
CAR
CAT
CAT Codes
CBA
CBG
CBR
CBT
CCAN

CCC
CCO
CDD
CE
CEO
CFI
CFO
CFR
CHT
CI
CIA
CIO
CIT
CL
CLI
CM
CMS
CNC
COA
COA
COB
CODA
COF
CofI
Commencement Date
Conditional Sale
Conditional Sales Agreement
Consolidated Invoice
Contract
COO
COR
COS

Cost Center

CPP
CRA
CRD
CRU
CS
CSA
CSG
CSS
CTB
CTD
CWE
D&B
D3
DA
DAL
DAO
DARS
DART
DBA
DBA
DBC
DBR
DCN
DCS
DCT
DDG
DDS
DDW
Default
DELLTC
Depreciation
DFS
DFSOS
DHS
DIT
DLRS

DMS
DOA
DOB
DOC(s)
DOMS
DPA
DPS
DQ
DSO
DT
DTC
DW
E&A
Early Purchase
Early Termination Fee
EBC
EBD
EBO
ECC
ECO
ECP
EDI
EDU or ED
EFT
EFV
ENT
EOL
EOL Oracle Database
EOL Rep
EOQ
EOT
EoWk
EoY
EPP
Equipment Lease Schedule

Equity
ERV

Estimated Residual Value

Estimated Useful Life
ET
ETD
Expry
Extension
FAF
FAQ
FAR
FCST
FED
FEIN
FiServ
Fixed Price Purchase Option
FMLA
FMV
FMV Quote Tool
FPD
FRS
FSS
FTE
FTR
Full Service Lease
FUR
FY
GDC
GGF
GL
Global
GOS
GUI
Hard Costs
HCS
Hell or High Water Clause
HiED
HL
HR
HSB
HW
ICS
IDP

IDW
InfoLease I/L

Initial Direct Costs

Initial Lease Term
IPA
IR
IS
ISR
IT
ITS
JDE
JV
K12
KPM
L/R
L4L
LAR
LCA
LCD
Lead Days

Lease
Lease Purchase
Lease Schedule
Lease Term

Lessee
Lessor
LFF
LMS
Loan Agreement
Loan Rate
LOB
LOC
LP
LRA
LRF

LTR

Master Lease
MCR
Merkle
MFG
MISC
MLA
MLA Schedule
MM
MOD or MODS
MPU
MRR
MTD
MWD
N30
NB
NDA
NI
NOW
NPV
O&I
OB2
OBA
OC

ODG
OEC
OEM
OKC
OP

Operating Lease

Operating Lease
OPEX
OPS
OSA
OTH
OTS
OWR
P&L

P&P
P35A or P35B
PAD
PAG
PAI
Payment in Advance
Payment in Arrears
PBI
PBO
PC

PC Care
PCA
P-Card
PD
PEN
PFS
PG
PI
PLP

PM
PMR
PO
POA
POS
PPT
PPT Rebill
PPTMF
PQ

Pre-screen of One

Present Value
Pro Rata Rent
Public

Purchase Option
PV
Q&A
Q/Q
Q1
Q2
Q3
Q4
QBE
QBR
QoQ
QTD
R&O
R&R
RA
RAD
RAM
RAMS
RBR
RBRC
RCSS
Reage
Received Report
Recon
Redline Management
Renewal
Renewal Option
Renewal Rebill
Renewal Rent
Rentals
Residual
Return
Return Type
REV
RFP
RI
RL
RMA
RMS
ROA
ROE
ROI
ROIC

RPM
RPU
RPV
RR
RR1 - RR8
RSR
RT
RTN
RTQ
RUG
RUG
RV
SAC
Sale-Lease Back
Schedule
SEF
Segment
SEI
SFF
Sharepoint
SIC
SIP
SIT
Skip Level
SKU
SLA
SLG
SMB
Snap
Snap 42 State
Snap 9 State
SOX
Special Pricing
Special Pricing Customer
SPOC
SQE
STAGG

Stip Loss
STW
T&C

T&E
Tax Benefits on Equipment
Tax Benefits on Equipment
TBD
TCO
TEAM
TEC
Tech Refresh
TELP
Termination Value
Third Party Equipment
TL
TMU
TNG
TOT
TPS
TRU
TT
UCC
UCI
UDE
UI
Upgrades
Utilization
VAR
VAU
VBU
VFC

Vintage
WAWF
WIP
Work Life Balance
WOW
WSS
WTM
WWW
YODA
YoY
YTD

Text
Assignment and Assumption
Accounts Payable
Accounts Receivable
Administrative Assistant
Automatic Accounting Instruction
Activity Based Management

Automated Booking Tool

Americas Business Unit
Account
Automated Clearing House
Access Data Base Retirement
Add On

Account Executive
Average Earning Asset

Average Handle Time

American Investment Bank
Application Integration Testing
Account Level Promotion
Account Manager
Average Managed Assets
Account Maintenance Specialist

Alternative Minimum Tax

Average Margin per Unit
Approved
Advanced Planning Agent
After Point of Sale
Annual Percentage Rate
Account Protection Services
Asset Recovery Business
Asset Recovery Corporation
Architects, Resellers and Manufacturing
Asset Returns and Refurbishment Center

Asset Recovery Services

Audio Response Unit
Average Speed of Answer
Americas Service Delivery

Americas Service Logistics

Average Selling Price

Americas Transactional Group

Account Take Over
Better/Worse
Business Analyst

Business Alliance Sales Division

Bad Debt Provision

Basic Entertainment & XPS
Backfill
Bangalore India
Bankruptcy

Booked not Funded

Business Objects
Bank of America
Bill of Lading
Business Plant or Business unit
Business Process Improvement
Basis Points
Business Revolving Accounts Management System
Business Requirements Document
Bonus Referral Fee
Building Services Coordinator
Business Sales Division
Business Sales Division Transactional
Balance Sheet Review
Be the Reason
Business Unit

Contracts and Proposals

Customer Advocate
Client Assistance Center
Cash Application Distribution and Tracking
Capital Expense
Capital Lease

Capitalized Cost
Capped Fair Market Value Lease
Customer at Risk
Credit Adjustment Team

Cost Benefit Analysis

Corporate Business Group
Contract Balance Remaining
Computer Based Training
Customer Credit Account Number.

Credit Card Conversion Tool

Chief Credit Officer
Certified Data Destruction
Customer Experience
Chief Executive Officer
Custom Factory Integration
Chief Financial Officer
Consolidated Financial Review
Call Handle Time
Customer Intent
Cost Impact Analysis
Chief Information Officer
Commercial Investment Trust
Credit Limit
Credit Line Increase
Contract Maintenance
Credit Management System
Computer Numerical Control
Certificate of Authenticity
Certificate of Acceptance
Close of Business
Cost of Funds
Certificate of Incumbency

Conditional Sales Agreement

Schedule / Lease documents
Chief Operating Officer
Cost of Revenue
Change of Status

Credit Protection Plan

Credit Return Authorization
Credit
Combined Revenue per Unit
Customer Service
Controlled Self Assessment
Customer Service Group
Client Supported System
Change the Business
Contract to Date
Commercial Web Enablement
Dun and Bradstreet or DUNS
Dell Data Direct or Teradata
Data Analyst
Dell As Lessor
Dell Americas Operations
Dell Accounts Receivables Systems
Data Analytics Reporting Team
Doing Business As
Database Administrator
Dell Business Credit
Database Review
Dell Customer Number
Dell Catalog Sales
Disposal Cycle Time
DFS Departmental Guide
Dell Direct Sales
Dell Data Warehouse

Dell Financial Services

Dell Financial Services Online Servies
Dell Home Sales
Development Integrated Testing
Discounted Lease Rate Subsidy

DFS Imaging System

Date of Acceptance
Days on Backlog
Document(s)
Dell Order Management System
Dell Preferred Account
Dell Product Support
Delinquency
Days Sales Outstanding
Desktop
Delighting the Customer
Data Warehouse
Entertainment & Accessories

Executive Briefing Center

Emerging Business Division
Early Buyout
Executive Controls Committee
Engineering Change Order
Employee Connectivity Program
Electronic Data Interchange
Education
Electronic Funds Transfer
Estimated Future Value
Enterprise
End of Lease
End of Lease Representative
End of Quarter
End of Term
End of Week
End of Year
Employee Purchase Program
Equipment Lease Schedule

Equity
Estimated Residual Value

Estimated Residual Value

Estimated Useful Life
Early Termination
Estimated Time of Delivery
Expiration

Finance Administration Fee

Frequently Asked Questions
Full Auto Release
Forecast
Federal Government
Federal Employer Identification Number

Fixed Price Purchase Option

Family Medical Leave Act
Fair Market Value

First Payment Default

Field Readiness Seminar
Faculty Student Staf
Full Time Equivalent
First Time Call Resolution
Full Service Lease
Foreign Use Rider
Fiscal Year
Global Development Center
Gain Generated Fundings
General Ledger
Gain on Sale
Graphical User Interface
Health Care Services

Higher Education
Held
Human Resources
Home and Small Business
Hardware
Internal Candidate Summary
Individual Development Plan

Information Data Warehouse

Initial Direct Costs

Initial Lease Term
Installment Payment Agreement
Interim Rent
Information Services
Inside Sales Representative
Information Technology
Inventory Tracking System
JD Edwards
Joint Venture
Education Segment
Key Performance Measures
Lift and Reapplication
Like for Like
Leased Asset Report
Large Corporate Accounts
Lease Commencement Date

Lease
Lease Purchase
Lease Schedule

Large Form Factor

Lease Management System
Loan Agreement
Loan Rate
Line of Business
Line of Credit
Lease Purchase
Lease Return Authorization
Lease Rate Factor

Letter

Master Lease
Manual Credit Request
Database Marketing
Manufacturing
Miscellaneous
Master Lease Agreement

Mid-Market Group
Modification(s)
Margin $ Per Unit
Major Reserves Review
Month to Date
Missing, Wrong, Damaged
Terms Net 30 Days
Notebook
Non-Disclosure Agreement
Net Investment//Net Income
New Originations Workgroup
Net Present Value
Ofers and Incentives
Order Broker 2
Out of Box Audit
Operations Coordinator

Online Demand Generation

Original Equipment Cost
Original Equipment Manufacturer
Oklahoma City
Operation

Operating Lease
Operating Expenses
Operations
Online Schedule Acceptance
Other
On the Spot Award
Out of Warranty Repair
Profit and Loss

Policy and Procedures

Plaza 35
Preferred Accounts Division
Payment Allocation Guideline
Public Americas International
Payment in Advance
Payment in Arrears
Payment by Intent
Partial Buyout
Personal Computer

PC Care
Preferred Corporate Accounts
Procurement Card
Past Due
Penetration Rate
Pharos Financial Services
Personal Guaranty
Purchase Invoice
Product Level Promotion

Project Manager
Portfolio Management Remarketing
Purchase Order
Purchase Order Assignment
Point of Sale
Personal Property Tax
Personal Property Tax Monthly Management Fee
Premium Queue

Present Value
Interim Rent
Commercial Segment

Purchase Option
Present Value
Question and Answer
Quarter over Quarter
1st Quarter of the Fiscal Year
2nd Quarter of the Fiscal Year
3rd Quarter of the Fiscal Year
4th Quarter of the Fiscal Year
Query by Example
Quarterly Business Review
Quarter over Quarter
Quarter to Date
Risk and Opportunities
Rewards and Recognition
Return Authorization
Retention, Acquisition, Development
Risk Adjusted Margin
Revolving Account Management System
Recovery Based Residual
No Return, Buyout or Renewals Collected
Relationship Customer Service System

Reconciliation

Renewal Option

Revenue
Request for Proposal
Residual Investment
Released
Return Material Authorization
Returns Management System
Return on Assets
Return on Equity
Return on Investment
Return on Invested Capital

Research & Performance Management

Receivable Purchase Unit
Residual Present Value
Round Rock
Round Rock 1-8
Regional Sales Representative
Return Type
Return
Real Time Queue
Retune of Unearned Gain
Return of Unearned Gain
Residual Value
Same as Cash

State Environmental Fee

Service Electronics, Inc.
Small Form Factor

Standard Industry Codes

Sold in Place
System Integration Testing
Stock Keeping Unit
Service Level Agreement
State and Local Government
Small and Medium Business

Sarbanes-Oxley

Single Point of Contact

Service Quality Engineer
STandard AGGregation

Schedule Tracking Worksheet

Terms and Conditions

Travel and Entertainment

Tax Benefits on Equipment

To Be Determined
Total Cost of Ownership
Together Everyone Achieves More
Tax Exempt Certificate
Tax Exempt Lease Purchase
Termination Value
True Lease
Total Margin per Unit
The Next Generation
Total
Transaction Portfolio Services- Fiserv Support Team
Transaction Revenue Unit
Trouble Ticket
Uniform Commercial Code
Universal Contract Interface
Universal Decision Engine
Unidentified

Value Added Reseller

Value Appreciation Units
Vertical Business Unit
Vendor and Fulfillment Costs

Wide Area Work Flow

Work in Progress
Work Orders on the Web
Web Self Service
Walk to Manifest
World Wide Web
Year over Year
Year to Date

Definition
To initiate the transfer of ownership

DFS's lease Management System. This system is used to generate schedules and book contract in
InfoLease. Sys tem allows OC to process orders, place on lease schedules, create exhibits, STW's a
process orders through UCI into InfoLease for Booking and/or Funding.

Automated bank drafts from customer's account to DFS.

Oracle EOL Database. Oracle based interface between JDE and InfoLease that is used to process
disposals, renewal rebills and redline items.
A transaction to add related equipment or services to an existing lease.
This refers to payments being made in advance or before the time frame which is being billed.
(Beginning of each period)
Outside sales representative - keeps an eye on the big picture and maintains a close working
relationship with Dell and the customer.
Report that summarizes the past due dollar amounts and contract balances for each schedule by
CCAN
The time taken to process a call.

Statement / Invoice Services Vendor

Sales Position
Primary contact for any billing, invoice, reconciliation, or cash posting questions.
Introduced by the Tax Reform Act of 1986, this new form of tax makes it more difficult for both
corporate and non-corporate taxpayers to avoid tax through the use of certain tax benefits, which
known as "tax preference items."
Order status in RAMS and BRAMS

Efective Interest Rate that will be paid on a loan.

DFS Segment responsible for stopping fraudulent orders.
Dell business that remarkets all 0 to 90 day product returns.
Asset receiving center where lease assets are returned and scanned into JDE as received.
Dell factory that supports ARB and DFS EOL product.

This refers to payments being made in after the time frame which is being billed. (End of each peri
DFS Segment responsible for recovering equipment found to be fraud.

Dell business responsible for warranty part ordering and fulfillment

Unique Asset Number assigned by InfoLease at time of booking
Transactional Business Segment that processes requests for credit from Consumers and Business
related to customers with whom Dell has an ongoing relationship.

A reserve supply of source. Originated order, which has been invoiced to DFS , but not funded. An
accumulation of unfinished work or unfilled orders.
Amount of work within a given period
Transactional Group
The designation for a fraction of a percentage in interest rate quotes. One percentage point equals
100 basis points.

Location of the India Team

Financially Insolvent
Block codes are used to identify events upon a customer account. Bankruptcy, Fraud, Chargeof,
Closed, etc. in Fiserv
Lease entered into the system prior to funding
One of DFS's bank institutions
A receipt given by a carrier to the shipper acknowledging receipt of the goods being shipped and
specifying the terms of delivery
Dell's version of Six Sigma. A systematic team-based approach to improving business processes
using data and statistical analysis
One one-hundredth of a percent, used in measuring yield diferences among bonds
DFS system that supports the SMB revolving credit product.
Securitization Entity

Dell Segment for small to medium business.

Transactional Segment within the BSD group.
You become the REASON that customers choose Dell and DFSby always demonstrating
understanding, expertise and efort.
A component of InfoLease that DFS uses to perform buyout quotes on assets and contracts
When a customer wants to purchase leased equipment at end of lease.
Acts as Liaison between DFS Sales Personnel, Operations, Customers and Dell Personnel.
(8-4040)
Cash Application and posting software

A lease that meets at lease one of the criteria outlined in paragraph 7 of the "FASB 13" and, theref
must be treated essentially as a loan for book accounting.

The cost of equipment to be leased plus other "initial direct costs" that may be capitalized. The tot
capitalized cost (or basis) is the amount upon which the tax benefits on the equipment are based.
A Fair Market Value Lease with a predetermined ceiling to limit Fair Market exposure at the end of t
lease term.

Used by APS to code an account that signifies the initial Fraud status. Full list
foundhttp://intranet.dell.com/dfs/home/transaction/riskops/aps/default.aspx
Comprised of LCA and Global

Unique number assigned to an account in InfoLease for credit and reporting purposes.

When customers opt to purchase with a credit card online, we display a message that ofers an
additional discount if they will apply for and use a Dell Preferred Account. This discount is typically
for 2-4% of the customers order.
A process by which DFS/ARC ensures secure destruction of the data on a returned system.
Understanding, Expertise and Efort

Product sold by Dell which installs software or images on the customer's systems before shipment

How the customer prefers to have a payment posted to a contract

Joint Venture Partner with Dell to form DFS

Segment assigned for making changes and updates in InfoLease

A document notifying the Lessor that the equipment for a lease has been satisfactorily installed an
acceptable to the Lessee for the initiation of the lease.
End of the business day
DFS's general ledger system

The date a lease begins its term

Also known as $ 1.00 purchase option and buck out lease.
The equipment becomes the customers automatically when they make the final payment.
An invoice billing several schedules at one time, there is certain criteria that must be followed
The actual lease that the customer agreed to, as shown by their signature

Number assigned to a business unit.

Optional Plan that cancels customers min payment due on their Dell Preferred Account for 1-12
months, depending on the circumstances. (* Job loss*Leave of absence*Disability*Call to active
military duty*Marriage*Birth or adoption of a child*Divorce*College enrollment*Natural disaster)
Property Protection is an additional, separate benefit for those enrolled in CPP. Protects personal
property purchased via Dell Preferred Account for 3 years from the date of purchase. Fee .89/$1
ofAvg. Monthly Balance on DPA

No longer used - renamed DFSOS

Business credit reporting agency.

Leases serviced by DFS but not on the books.

Secondary business name companies use for public. Typically a Sole Proprietor's legal business na
is there name but will go by another business name.

A cross functional group of individuals throughout DFS that ofer support by opening the lines of
communication.
Refers to the phone queues, where customers place their orders directly with the call center reps.

A material act that adversely afects a lease agreement between two parties (e.g. not making lease
payments or not properly insuring the asset.
Dell Term for Convenience Contracts
A reasonable allowance for exhaustion, wear and tear, and obsolescence of equipment used in a
trade or business.
An online tool available to some customers which allows them to review schedules, leased assets,
reports and request some end of lease information
Transactional Group - Consumer Sales

A DFS system used by many segments to view and/or obtain copies of contracts or other documen
sent to or received from customers.
The date the equipment is accepted by the lessee in good working condition.

This system generates all of Dell's product-related orders

Consumer revolving finance product. A revolving credit account in which approved customers are
provided a credit line to use when purchasing Dell equipment.
A Dell system used by Dell, EOL and many other DFS segments to track customers' contact with De
regarding equipment the customer has ordered.
Past due payments

Situation in which the Lessee purchases the equipment prior to the natural end of the lease and
assumes ownership of the equipment.
Cost to Lessee for terminating the lease early, which represents the amount of payments due durin
the lease term, discounted at a certain rate
Executive Conference Rooms
Dell no longer uses - renamed MidMarkets
Situation in which the Lessee purchases the equipment prior to the natural end of the lease and
assumes ownership of the equipment.

Commercial Public Segment for K12 and HiEd

A method of transferring funds from one bank to another
Previous name for Global Segment

Responsible for executing DFS EOL obligations.

An individual lease contract for a particular transaction that relates to a Master Lease Agreement
between the two parties of the lease.

The dollar value that a lessor invests in an equipment lease at the inception of the lease. This equi
insertion reduces the present value lease stream to the lessee. This equity plus a return on the
investment is what a lessor expects to receive for the equipment when it is renewed or returned of
lease.
For purpose of calculating the maximum allowable term of a "tax-oriented lease", this is the FMV o
the leased equipment at the end of the lease term.

For purpose of calculating the maximum allowable term of a "tax-oriented lease," this is the "fair
market value" of the leased equipment at the end of the lease term, calculated in constant dollars
(excluding inflation or deflation).
For purpose of calculating the maximum allowable term of a "tax-oriented lease," this is the period
during which an asset is expected to be useful in anyone's trade or business.
A situation in which the Lessee wishes to end the lease prior to term date.

An extension of the original contract term is where the lessee signs an agreement for a specified
amount of time, usually at a discounted rate.
CIT Payment
Consumer DPA Orders releasing automation
To calculate or estimate something in advance
Commercial Public Segment
Unique number assigned to a company by the government. Required for all financing.

An option given to a lessee to purchase the leased equipment at the end of the lease term from th
lessor at a fixed price (predetermined at lease inception).

The price for which property can be sold in a transaction. The amount of money the equipment is
worth at a specific time.
A form in Excel format which allow the user to enter components of a computer system and calcula
a current FMV based on actual sales histories.
Lessee did not make the first lease payment on or before the due date.
Associated with Higher Education companies
Head count
A lease agreement in which the lessee contracts with the lessor for the lessor to provide specific
services, such as maintenance, insurance and repairs.
A company's tax reporting year. DFS fiscal year is February 1 to January 31. e.g. FY07

the ledger that contains all of the financial accounts of a business

Commercial Segment

Commercial Segment
Slang for a lessee's unconditional obligation to pay rent for the entire term of the lease regardless
any event afecting the leased equipment.
Dell segment for secondary education, colleges/universities.
Order status in DOMS for assets that have not been released into production.

Formerly JOS

DFS system used for reporting, billing, researching, noting customer information and all customer
contact.

Incremental costs incurred by a lessor in connection with its acquisition of the equipment, which m
become part of the capitalized cost of the leased equipment. These may include broker's fees, freig
installation, etc.

The original predetermined length of a lease contract as determined in an Equipment Lease Sched

The daily rent charged for an asset from its installation and acceptance by the lessee to the first da
of the full billing period.
Customers first point of contact when questions arise about their lease or need a quote for new
equipment.

DFS system used by EOL and Collections to track and managed returned equipment.
Commercial Public Segment Kindergarten through 12th Grade

Process that allows for returning like or better equipment in place of the actual leased equipment.
Customer must have provisions on lease.
Report that provides asset information and location.
Commercial Segment
Start of the lease agreement

A contract through which an owner of equipment (the lessor) conveys the right to use its equipmen
to another party (the lessee) for a specified period of time (the lease term) for specified periodic
payments.
Full payout, net leases structured with a term equal to the equipment's estimated useful life. These
leases are also referred to as dollar purchase option or buck out.
A schedule to a "master lease" agreement describing the leased equipment, rentals and other term
applicable to that equipment.
The original predetermined length of the lease schedule.

The party who is obligated to pay the rentals and performs other duties and is entitled to use and
possess the equipment during the lease term. The user of the equipment being used (the custome
The party to a lease agreement who has legal or tax title to the equipment and grants the lessee th
right to use the equipment for the lease term. The owner of the equipment being used (DFS)
DFS application for processing lease and loan products.
Funds are advanced against the security of equipment the customer already owns.
The rate of interest that a lender received on a non-recourse note in a leveraged lease.

Full payout or $1.00 out lease. Option for customer who want to own their equipment at the end of
the lease. After all payments received, lessee owns the equipment.
Approval for returning equipment
The efective rate to the lessee of cash flows resulting from a lease transaction.

A continuing lease arrangement whereby additional equipment can be made subject to the lease
contract from time to time merely by describing that equipment in a new schedule executed by the
parties. To be entrusted with a lease contract that evidences a one-time transaction involving a
specific unit of equipment.

A continuing lease arrangement that outlines the general terms and conditions which govern the
relationship between the Lessor and Lessee.
A MLA Agreement to enter into Leases under certain terns and conditions from time to time. It is a
document which constitutes a lease. It incorporates the MLA.
Previously called EBD - Co's 05 and 45
Modifications to a Lease, Contract or Purchase Order

Assessment on equipment returned to DFS.

Goes to Treasury

legacy term no longer used - replaced with PLP and ALP

Dell Online Order Management Tool
Responsible for lease administration and documentation.
This refers to the channels by which customers are directed to our website
Search (paid search, natural/organic search, and dell.com search)
Affiliates (couponmountain.com, techbargains.com, upromise.com, etc)
Product Listings

A lease that is treated essentially as a true lease for book accounting purposes, because it does no
satisfy any of the criteria of a "capital lease" as set forth in FASB 13. This is the most common form
leasing for large enterprises.

A lease that is treated essentially as a true lease for book accounting purposes, because it does no
satisfy any of the criteria of a "capital lease" as set forth in FASB 13. This is the most common form
leasing for large enterprises.

Other issues
Awards for recognition for going above and beyond
An account compiled at the end of an accounting period to show gross and net profit or loss

DFS buildings at 1-35 and Yager Lane

Commercial Segment - currently PCA

Periodic payments are due at the beginning of each period.

Periodic payments are due at the end of each period.

is the term for the service packages customers can bundle with their system purchase. Based upo
the bundle chosen, the PC Care package can include the following
In-Home Service, Parts & Labor, 24x7 Technical Support (4, 3, or 2 years *depending on bundle)
Anti-Virus/Spyware Suite (Pre-installed) (3 years or 15 months*)
Phone based Expert Help for Wireless, Setup, Security and more (14 months or 30 days*)
LoJack for Laptops Theft Protection (3 or 4 years*)
CompleteCare Accidental Damage Service (3 or 4 years*)
Online Training with Live Expert Chat (14 months)
Commercial Segment - previously called PAD

Percentage of Dell's Business Captured by DFS

Responsible for establishing appropriate methods through project planning, analysis, program
development and implementation to achieve efective functional solutions and meet objectives and
priorities. Recommend changes for improvement in function to maximize benefits to the company
processes.
Commercial Group Name
Commercial document used to request someone to supply something in return for payment and
providing specifications and quantities

Tax that is assessed on tangible business personal property.

Atool and process to pre-qualify potential customers, record them within the DFS systems and the
communicate individual ofers for DPA that include potential Open-to-Buy (OTB), Product Level
Promotions (PLP) and Account Level Promotion (ALP) detail.

the value of a sum of money received or disbursed at some future date in today's dollars. The futur
sum is lessened by some factor (called the "discount rate") to represent the changing value of mon
over time. The present value of a stream of cash flows is the total of the present value of each
individual inflow and outflow.
The daily rent charged for an asset from its installation and acceptance by the lessee to the first da
of the full billing period.
Commercial Segment for K12, HiEd, State and Local Government, and Federal Customers

An option given to the lessee to purchase the equipment from the lessor at the end of the lease ter

February through April

May though July
August through October
November through January

Types of Accounts
DFS system that supports the DPA revolving credit product.
No Return, Buyout or Renewals Collected since the contract termination date.
Found in the shared folders and used to house exported files from ABT.
When an account status changes from delinquent to current after an accountholder makes 3
consecutive payments. The newly reaged account still has delinquent payments due.
A canned report from JDE which indicates whether an asset ID or service tag has been physically
received.

Month to Month extension is where the lessee takes no action and the contract defaults into a
renewal until notice is given
An option given to the lessee to extend the term of a lease at the expiration of the base term.
Renewal charges that have been closed as a result of an inventory disposal of an asset or multiple
assets.

Payments required under a lease to be made by a Lessee to a Lessor for the use of the equipment.
The amount DFS predicts the computer will be worth at the end of the lease.
When a customer wants to return lease equipment. It can be done at the end of the lease (Return)
before (Early Term)
Two letter designation for the manner in which the asset is returned. (RT=EOL return,

Order status in RAMS and BRAMS

Required documentation before a customer can return equipment.

A key financial measure used by Dell

Round Rock Campus Buildings

Payment back to CIT for loans that paid of early or charged of and did not generate the full gain t
was estimated andpaid at funding

Transaction where one party sells its equipment to another and immediately leases it back
A schedule to the a Master Lease Agreement describing the leased equipment, rentals and other
applicable terms. An individual lease contract for a particular transaction.
A fee charged to orders including a monitor. This fee varies by monitor size. Fee only charged to
orders shipping to CA at this time.
A further division within a business unit.
Vendor who processes EOL computers
Tool used for creating legal documents and schedules for customers. It is also used to track credit
approval and history.

Managers reporting to VP - skip the Director

An identifier that is used by merchants
Defines the mutual responsibilities and time frame
Commercial Public Segment for State and Local Government entities

It is a FMV or True Lease. Contains terms and conditions which govern the relationship between th
Lessor and Lessee
Application in Alabama, Arizona, Connecticut, Indiana, Montana, Nebraska, Rhoda Island, Virginia a
Wyoming/ Designed for $1 out and 10% Leases.

Customer has Ops and Special Pricing approval to automatically be sent to Special Pricing for FMV
valuation in every case.

STandard AGGregation (Experian). http://www.experian-scorex.com/newsletter/e-news-NAmerica_0

08.html#top

A loss situation in which the customer has no remaining useful life of the asset due natural disaste
theft. Lessee will have a stip/loss table, attached to their schedule or MLA, which identifies a
percentage of the original equipment cost to serve as the purchase amount.

Tax depreciation deductions (and ITC when the equipment is eligible) resulting from the purchase o
qualified equipment
Tax depreciation deductions (and ITC when the equipment is eligible) resulting from the purchase o
qualified equipment.

A finance product available to qualified tax exempt entities (Commercial)

The contracted minimum amount that the lessor must receive as proceeds from the sale of the
equipment of the lessee elects to terminate the lease before the expiration of its full term.
Non-Dell Manufactured item/equipment
A transaction that qualifies as a lease.

The state law that requires a company to file a claims form to designate its ownership of equipmen
being used by a party in a lease.

Unidentified funds from Cash Department

Customer decides to terminate all or a portion of existing Schedules in connections with the purcha
and finance of new equipment.
Balance divided by Credit Limit.
Stocks

Represents a group of customers that make a first purchase with a company in the same month an
are grouped together for the rest of their account life.
Federal Government Invoicing System
Balancing Home and Work Life
IT tool for submitting or updating software access and hardware requests.
Term used for changing a customer's order to a diferent payment method after the order has
invoiced.
Dell 3rd Party Order Tool