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4 HOURS
WELCOME TO
+ACUMEN COURSES!
We created +Acumen to give people a meaningful way to add Acumen to
their lives and our online courses are a new way to do just that.
We want to share what Acumen is learning in the fieldour knowledge and
insights, and perhaps more importantly, the values and principles underpinning
our approach with more people around the world. Were focused on changing
the way the world tackles poverty and building a world based on dignity but we
understand we cant do this alone. It will take all of us.
With 8+ years of experience running our flagship Acumen Global Fellows
Program (http://acumen.org/leaders/global-fellows/), we see an opportunity to
use online tools to scale the impact of our traditional leadership development
programs so that even more emerging leaders can gain the skills and networks
they need to improve the lives of people around the world. And even if youre
not focused on poverty alleviation, we think the skills and tools covered in our
courses are valuable to emerging leaders in any sector looking to drive change.
Youre joining a community with tens of thousands of individuals from 170+
countries who have already participated in a +Acumen course. We want you to
take what you learn at +Acumen and apply it in your own way. Innovation could
come from anyone, and we believe that the world truly needs you to lead.
This is your invitation.
Kind of Work
Purpose & Possibility
(Module 1)
Problem &
Solution Definition
Identify the Challenge
(Module 2)
Locus of Work
Map your Stakeholders
(Module 3)
Type of Work
Practice a Courageous
Conversation
(Module 4)
Structure
Course content will be delivered over the internet. Once the course
starts, you will have access to pre-readings/videos to watch/
activities for all modules. Please download the materials and go
through the preparation activities before meeting (either in person
or virtually) with your discussion group. Each group is expected
to meet (in person or virtually) once per module to discuss/debate
the pre-work/watch a video/ participate in an activity together
depending on the module.
Discussion Leader
For each module, a different member of your group will serve
as the discussion leader. This person will be responsible for
reviewing the readings/videos and the discussion guide thoroughly
before the group meeting so that they can lead the discussion and
activities.
Calendar
You should plot your group meeting on a calendar with your group.
Can everyone commit to attend all of the sessions? If not, mark
dates that members might miss and plan accordingly or reschedule
Ahas
At Acumen, we have a practice of sharing Ahas on a regular
basis. It is a way to reflect on an experience and to gain more
insight into the world and yourself. An aha moment is a moment
of clarity, a moment that touched you, challenged you, or possibly
even changed you. They can be big or small moments, funny or
sad, surprising and inspiring. Each one is unique, personal, and we
think, worth saying out loud. Youll be asked to participate in this
practice of sharing ahas at the end of each group discussion and we
encourage you to share these with the greater global group on the
course Google+ community.
Problem
Common Mistake
Effective Response
Low participation by
entire group
Minimal participation by
members who dont feel
involved/interested in the
particular topic
WELCOME TO
ADAPTIVE LEADERSHIP:
Mobilizing for change
This document contains all the materials you will need for this module:
PREP
EXERCISES
Pages: 912
Pages: 1317
Objectives:
Get an overview of Adaptive Leadership
Articulate your purpose and motivations for taking this course
Begin to define a challenge that you will use during the course
Become familiar with the course format and get to know your group
PREP
1.52 HOURS
Context
10 Adaptive Flags
1. No Known SolutionThere is a gap between the current reality and aspiration that
you dont have the skills or knowledge to close.
2. People Would Rather Avoid the IssueBalancing two ideas is not possible;
therefore, working on the challenge creates tension and conflict.
3. Reason and Logic Alone Wont Get You ThereThere are competing values at play
or there is a gap between what people say and what they do. For example: Is there an
issue that you/your team/your organization continually talks about but cant solve?
4. Recurring ProblemChallenge reappears after fix is applied. For example: Have you
tried to fix a problem the same way multiple times but it keeps coming back?
5. Emotional ResponseWorking on this challenge makes people feel uncomfortable;
they experience an emotional response such as a feeling in their gut or a knot in a
muscle. For example: When does an emotional reaction shut down an issue?
6. Failure to Resolve Competing PrioritiesYou are being asked to do more with less
instead of making tough trade offs.
7. Moving Forward Feels RiskyMaking progress on this challenge means putting
your reputation, relationship, and job at risk.
8. CasualtiesIn order to move forward, some people may be left behind.
9. People Must Work Across BoundariesNo one person or group can fix the
problem alone.
10. Progress Is Not LinearNo direct path to get to a better outcome;
trial and error is necessary.
10
What benefits would it bring to you and/or your organization or community if progress was made?
11
12
To help you with your leadership challenge, we have shared a few examples from Acumen
Context: About Acumen
Acumen is a non-profit organization that raises charitable donations to invest in companies,
leaders, and ideas that are changing the way the world tackles poverty. Since inception in 2001,
Acumen has invested $88 million in 82 enterprises that provide access to water, health, energy,
housing, agricultural, and education services to over 125 million low-income customers in India,
Pakistan, East Africa, West Africa, and most recently, Latin America. These enterprises have created
over 60,000 jobs.
Examples of Leadership Challenges at Acumen
A Fellow in the field
I am part of the Acumen Global
Fellows Program working for the
next 9-months at a social enterprise
they have invested in. The company
is struggling with sales of their
product that could potentially
improve the health of thousands of
low income customers in the city. I
have been tasked with developing
and implementing a new marketing
strategy for the company. After
months of work, I have identified
several critical areas for improvement.
However, I am struggling to get the
staff on board with the changes that
need to be made, e.g. improving the
cleanliness of the stores, maintaining
a punctual and consistent delivery
schedule, and bringing on more
women to the sales team. The staff
are reluctant to take these ideas on
board or have done a half-hearted job
implementing them. Meanwhile the
CEO says he supports the changes, but
he has done very little to help enforce
them. I am running out of time, what
should I do?
Brand new
I am a Communications Associate at
Acumen. The organization recently
re-branded. This meant new fonts,
logos and format for all Powerpoint
presentations. We have invested in
developing an easy to use Powerpoint
template for all staff. I have also
invested in training the team on best
practices for creating presentations.
However, I keep seeing presentations
that break all the new branding rules
and often look unsightly. If I catch
them, I can help to clean them up
even if it creates more work for me. If
I dont catch them, I worry about how
the organization is being perceived
externally. What should I do?
New Tricks
I am a CEO at a social enterprise that
serves the poor in East Africa. We
have been in operation for a number of
years and won several awards for our
work. The company has been thriving.
But if I look ahead, I worry that our
growth trajectory is unsustainable.
I believe that we need to change the
way we do our sales if we are to stay
on track. This seems risky to many
people at the organization because the
old strategy worked so well. Because
of the companys growth, everyone on
the team is incredibly busy and I am
unsure if the team has the bandwidth
to try something new. I also worry that
our customers will also need to get
used to a new way of doing business,
even though it will be better for them
in the long run. Whats worse is that
the new strategy may fail! What should
I do?
13
1.52 HOURS
EXERCISES
Agenda
Course Logistics
10 minutes
Group Discussion
3045 minutes depending on the size of your group
Ahas
10 minutes
Materials
A printed or electronic copy of this Discussion Guide
Enough sheets of white paper for your group member
Black/colored markers/pens/pencils (enough for your group)
Tape (optional)
Something to keep time with
14
Welcome to your first group meeting! In order for you to break the ice and get to know each other,
you are each going to make a Purpose Poster.
15
COURSE LOGISTICS
10 minutes
16
GROUP DISCUSSION
3045 minutes
AHAS
10 minutes
17