Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
SCX-82x0 series
SCX-8240NA / SCX-8230NA
(Ver 2.05)
A3 Mono Copier
Contents
1. Precautions
2. Product Description
3. Replacement Procedure
4. Service Mode
5. Updating Firmware
6. Preventive Maintenance
7. Troubleshooting
8. System Diagram
9. System Recovery
10. Reference Information
Contents
1. Precautions .................................................................................................................................................. 1-1
1.1 Safety Warning.........................................................................................................................................1-1
1.2 Caution for safety ...................................................................................................................................1-2
1.3 ESD Precautions.......................................................................................................................................1-5
2. Product description ..................................................................................................................................2-1
2.1 Specifications ............................................................................................................................................2-1
2.2 System configuration ............................................................................................................................2-7
2.3 Sensor location ..................................................................................................................................... 2-16
2.4 Paper handling section ..................................................................................................................... 2-20
2.4.1 Overview .......................................................................................................................................... 2-20
2.4.2 Components................................................................................................................................... 2-23
22.4.3 Functions ....................................................................................................................................... 2-24
2.4.4 Paper tray ........................................................................................................................................ 2-25
2.4.5 Pick up unit .................................................................................................................................... 2-26
2.4.6 Registration unit ........................................................................................................................ 2-27
2.4.7 MPF unit ........................................................................................................................................ 2-28
2.5 Image creation ...................................................................................................................................... 2-29
2.5.1 Printing process overview ..................................................................................................... 2-29
2.5.2 Imaging unit .................................................................................................................................. 2-30
2.5.2.1 Imaging unit overview ................................................................................................. 2-30
2.5.2.2 Drum drive ........................................................................................................................... 2-31
2.5.2.3 Development ...................................................................................................................... 2-32
2.6 Fuser unit ................................................................................................................................................. 2-34
1. Preca
autions
Service Manual
1--1
SAMSUNG ELECTRONICS
1. Preca
autions
Service Manual
1--2
SAMSUNG ELECTRONICS
1. Preca
autions
Service Manual
1--3
SAMSUNG ELECTRONICS
1. Preca
autions
Service Manual
1--4
SAMSUNG ELECTRONICS
1. Preca
autions
Service Manual
1--5
SAMSUNG ELECTRONICS
2. Product Description
2. Product description
2.1 Specifications
2.1.1 Product Overview
2-1
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
2.1.2 Specifications
General Specifications
Item
SCX-8230NA
SCX-8240NA
Memory
2GB
Note - Memory size is changed from 1GB to 2GB. (The machine
produced after Dec. 2014 is applied.)
HDD
320 GB
CPU
Size (W x D x H )
Weight
Noise (dB)
Power consumption
Power requirement
Recommended Monthly
Volume
17K pages
25K pages
120K pages/month
150K pages/month
2-2
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Printer Specifications
Item
SCX-8230NA
SCX-8240NA
Engine Speed
(Simplex)
Engine Speed
(Duplex)
<9 sec
<8 sec
Print resolution
Printer language
OS compatibility
[Windows]
- Windows XP(32/64bit)/2003(32/64bit)/Vista(32/64bit)/2008/Win7/2008 R2(64 only)
[Mac]
- Mac OS 10.5 ~ 10.6
[Linux]
- RedHat Enterprise Linux WS 4, 5 (32/64bit)
- Fedora Core 2~10 (32/64bit)
- SuSE Linux 9.1 (32bit)
OpenSuSE 9.2, 9.3, 10.0, 10.1, 10.2 10.3, 11.0 11.1 (32/64bit)
- Mandrake 10.0, 10.1 (32/64bit)
- Mandriva 2005, 2006, 2007, 2008, 2009 (32/64bit)
- Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04 8.10 (32/64bit)
- SuSE Linux Enterprise Desktop 9, 10 (32/64bit)
- Debian 3.1, 4.0, 5.0 (32/64bit)
Interface
High-Speed USB 2.0 Host (3-port), Hi-Speed USB 2.0 Peripheral (1-port)
Ethernet 10/100/1000 Base TX (embedded type)
Copier specifications
Item
SCX-8230NA
SCX-8240NA
Copy Speed
(SDMC)
Copy Speed
(MDMC)
<7 sec
<5.5 sec
Resolution
(Original Type)
2-3
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Scanner specifications
Item
SCX-8230NA
Scan method
Color CCDM-MMT
Compatibility
TWAIN(N/W)
Scan Speed
SCX-8240NA
B/W (Lineart,
Halftone)
Gray
Color
Optical
600 x 600ppi
Enhanced
4,800 x 4,800ppi
ADF (DADF)
Platen
Resolution
Scan Size
Scan-to-Email : TIFF, JPEG, PDF, XPS
Scan-to-PC : TIFF, JPEG, PDF, Compact PDF
Scan-to-FTP/SMB : TIFF, JPEG, PDF, Compact PDF, XPS
Scan-to-HDD(Option) : TIFF, JPEG, PDF, Compact PDF, XPS
Scan-to-USB : TIFF, JPEG, PDF, Compact PDF, XPS
File Formats
Fax Specifications
Item
SCX-8230NA
Compatibility
Communication System
PSTN/PABX
Modem Speed
33.6Kbps
TX Speed
Compression
MH/MR/MMR/JBIG/ JPEG
Dual Lines
Yes
Scan speed
SCX-8240NA
Std
1.5sec/(A4, LTR)
Fine
4sec/(A4, LTR)
S.Fine
Depends on Document
2-4
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Paper Specifications
Item
Specification
Standard Capa.
Max. Size
Min. Size
A6 105mm x 148mm(4.135.85)
Capacity
Media sizes
Media types
Plain, Thick, heavy weight, Extra heavi weight 1, Thin, Cotton, Color, Pre-printe
d, Recycled, Bond, Archive, Letterhead, CardStock, Label,
Media weight
Capacity
Media sizes
Media type
Plain ,Thick, Heavy Weight, Extra Heavy Weight 1, Extra Heavy Weight 2, Thin,
Cotton, Color, Preprinted, Recycled, Bond, Archive, Letterhead, Punched,
CardStock, Labels, Envelope, Glossy
Media weight
Capacity
Document Size
Width: 128~297mm
Length : 128 ~ 432mm
Document Weight
42~128gsm @simplex
50~128gsm @duplex
Printing size
Standard
Cassette
Tray
MP Tray
DADF
2-5
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Supplies
Item
SCX-8230
SCX-8240
USA only
MLT-K607S
Imaging unit
MLT-R607K
Waste Toner
Container
MLT-W606
Toner
Cartridge
Model name
Average yield
MLT-K606S
Option Unit
Option Unit
Model name
Stand
CLX-DSK10T/SEE
Dual Cassette
Feeder
CLX-PFP000/SEE
HCF
(High Capacity
Feeder)
CLX-HCF102/SEE
CLX-HCF102/XAA
Bridge Unit
CLX-BRG200/SEE
Standard Finisher
CLX-FIN40S/SEE
Booklet Finisher
CLX-FIN40L/SEE
CLX-HPU000/XAA
CLX-HPU001/SEE
Punch Kit
Remark
Working Table
CLX-WKT000/SEE
512MB Memory
SCX-MEM300/SEE
512MB
FDI Kit
CLX-KIT10F/SEE
Serial Port
CLX-FAX160/XXX
Fax Kit
CLX-FAX260/XXX
Fax Multiline Kit
G3
SmarThru Workflow
CounThru2
Wireless LAN
CLX-KIT10D/SEE
CLX-DHK11C
CLX-DHK12C
CLX-NWA20L
2-6
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Working Table
(CLX-WKT000)
Fax kit
(CLX-FAX150)
Stand
(CLX-DSK10T)
FD I kit
(CLX-KIT10F)
Optional tray
(CLX-PFP000)
SAMSUNG ELECTRONICS
2. Product Description
CLX-9250/9350
(Cosmos Color)
CLX-9252/9352
(Cosmos-R Color)
SCX-8030/8040
(Cosmos Mono)
SCX-8230/8240
(Cosmos-R Mono)
CLX-DSK10T
DCF
CLX-PFP000
HCF
CLX-HCF102
Bridge Unit
CLX-BRG200
1K Finisher
CLX-FIN40S
3K Finisher
CLX-FIN40L
CLX-HPU000
CLX-HPU001
Staples Cartridge
SCX-STP000
Working Table
CLX-WKT000
Job seperator
SCX-JST000
FDI Kit
CLX-KIT10F
CLX-FAX150
CLX-FAX160
CLX-FAX250
CLX-FAX260
CLX-DHK11C
CLX-DHK12C
CLX-DHK11S
CLX-DHK12S
Item
Model
Stand
Punch Kit
Fax Kit
2-8
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
DADF Cover
Front door
10
11
Control panel
12
Center tray
* Optional device
2-9
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Front view 2
Scanner glass
Power-switch
White sheet
Power receptacle
Multi-purpose tray
Job separator*
* Optional device
2-10
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Rear view
DCF cable
DADF cable
Finisher connector
Network port
2-11
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Inner view
Imaging unit
Toner cartridge
Locking lever
NOTE
If you want to see the imaging unit, you need to remove the waste toner container. Lift the locking
lever upward. Then remove the waste toner container.
2-12
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Top tray
Manual stapler
Top door
Finishing tray
Staple
2-13
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Booklet tray
Finishing tray
Top tray
Top door
Manual stapler
2-14
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Knife wheel
Staple
Fold wheel
Note
If you want to open the booklet maker, hold the booklet maker handle and pull it out.
2-15
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
16
Layout
15
14
2
3
13
12
11
7
10
8
9
DADF
1st tray
13
Fuser unit
2nd tray
14
Flatbed scanner
Optional tray
(Stand / HCF / DCF)
15
Toner cartridges
10
Pick up rollers
16
11
MP tray
Imaging units
12
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Paper Path
The following diagram displays the path the paper follows during the printing process.
DADF
path
Finisher
path
Simplex
path
Duplex
path
2-17
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
S12
S14 S15
S13
S16
S18
S1
S17
S2
S3
S4
S9
S11
S5
S8
S6
S7
S10
Part
Number
Ref.
Description
S2
S3
JC32-00012A
S4
PHOTO-INTERRUPTER
0604-001393
S5
PHOTO-INTERRUPTER
0604-001393
Controller
PCB
Error Code
S2-4210
PBA-MAIN
M1-4111
M1-4111
SCX-8230NA
: JC92-02587F
S6
PHOTO-INTERRUPTER
0604-001393
S7
PHOTO-INTERRUPTER
0604-001393
S8
PHOTO-INTERRUPTER
0604-001393
S9
SENSOR-PAPER SIZE
JC32-00013A
M1-4111
S10
SENSOR-PAPER SIZE
JC32-00013A
M1-4211
S11
SENSOR-HUMIDITY
JC32-00005A
A3-3311 / A3-3312
SCX-8240N
: JC92-02587E
M1-4211
M1-4211
M1-3122 / M2-3222
2-18
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SAMSUNG ELECTRONICS
2. Product Description
Ref.
Description
Part
Number
S12
PBA-COVER OPEN
SENSOR
JC92-02143A
S13
PHOTO-INTERRUPTER
0604-001393
S14
PHOTO-INTERRUPTER
0604-001370
Controller PCB
PBA-SCAN
JOINT
(JC92-02144A)
M1-4211
A3-3311 / A3-3312
SCAN PAPER SIZE
PBA-MAIN
S15
PHOTO-INTERRUPTER
0604-001370
S16
CCD
0605-001158
S17
PHOTO-INTERRUPTER
0604-001393
S18
PHOTO-INTERRUPTER
0604-001381
PBA-MAIN
S21
S20
Ref.
Description
Part
Number
Controller PCB
PBA-MAIN
S20
SENSOR-DEVELOPER
JC32-00010A
SCX-8230NA
: JC92-02587F
S21
SENSOR-CLN-SAW
SCX-8240N
: JC92-02587E
2-19
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
S33
S34
S31
S32
S35
S36
S37
S40
S38
S43
S49
S39
S44
S41
S42
S46
S47
S45
S48
S53 S52
S51
S50
Ref.
Description
Part
Number
S31
PHOTO-INTERRUPTER
0604-001393
M3-2230
S32
PHOTO-INTERRUPTER
0604-001393
M3-1211
M3-1213
M3-1214
S33
PHOTO-INTERRUPTER
0604-001393
Controller PCB
PBA-MAIN
S34
PHOTO-INTERRUPTER
0604-001393
S35
PHOTO-INTERRUPTER
0604-001381
S36
PHOTO-INTERRUPTER
0604-001393
M3-2430
SCX-8230NA
: JC92-02587F
SCX-8240N
: JC92-02587E
M3-1411
M3-1413
M3-1414
M2-2411
M2-2413
M2-2414
M2-1331
M2-1333
M2-1334
2-20
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Ref.
Description
Part
Number
Controller
PCB
S37
PHOTO-INTERRUPTER
0604-001393
M2-2111
M2-2113
M2-2114
S38
PHOTO-INTERRUPTER
0604-001393
M2-1324
M2-1325
M2-1321
S39
PHOTO-INTERRUPTER
0604-001393
Curl Sensor 1
S40
PHOTO-INTERRUPTER
0604-001393
Curl Sensor 2
S41
PHOTO-INTERRUPTER
0604-001393
MP Long Size
S42
PHOTO-INTERRUPTER
0604-001393
M2-2213
M2-2215
M2-2216
S43
PHOTO-INTERRUPTER
0604-001381
PBA-MAIN
M2-1213
M2-1214
M2-1211
S44
PHOTO-INTERRUPTER
0604-001399
S45
VR-SLIDE
2102-001020
SCX-8230NA
: JC92-02587F
S46
PHOTO-INTERRUPTER
0604-001393
SCX-8240N
: JC92-02587E
OHP Sensor
MP Size Sensor
M1-1610
S47
PHOTO-INTERRUPTER
0604-001381
M1-1113
M2-1124
M2-1125
M2-1121
S48
PHOTO-INTERRUPTER
0604-001393
M1-1113
M1-5112
S49
PHOTO-INTERRUPTER
0604-001393
M1-4111
S50
PHOTO-INTERRUPTER
0604-001393
S2-4A10
S51
PHOTO-INTERRUPTER
0604-001381
M1-1213
M2-1134
M2-1135
M2-1131
S52
PHOTO-INTERRUPTER
0604-001393
M1-1213
M1-5212
S53
PHOTO-INTERRUPTER
0604-001393
M1-4211
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SAMSUNG ELECTRONICS
2. Product Description
2.4.1 Overview
The following diagrams display the positions of the paper path rollers.
2ND EXIT
(OPTION)
EXIT
SIDE
MPF
TAKEAWAY
CASSETTE
DUPLEX
TR
REGI
PICKUP
2-22
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Fuser
Duplex clutch
Regi
Paper regi. time detection
MPF
clutch
Tray1 paper remaining
quantity detection
MPF solenoid
MPF media
size detection
MPF paper
(Long media)
empty
detection
MPF media size detection
MPF
Tray1 lift
motor
Pick Up
Tray2 paper
empty detection
Tray2 paper
size detection
Tray2 lift
motor
2-23
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Name
Function
Transparency detection
Detects transparency
Duplex clutch
MPF solenoid
MPF clutch
2-24
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
2.4.2 Components
The following diagrams display the positions of the printer components
27
25
24
26
10
11
12
13
14
15
Sensor registration
16
Roller registration
17
Roller transfer
18
19
Roller fuser
20
21
Roller exit
22
23
24
25
26
27
23
22
20
21
19
18
17
16
15
14
9
5
1
10
11
6
2
12
7
3
13
8
2-25
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
2.4.3 Functions
This section describes the functions of the paper handling components.
Registration Roller
Paper transported from the transport roller is pushed against the registration roller which aligns the leading
edge of the paper. Then, the registration rollers rotate to transport the paper to the transfer unit.
Feed Sensor
This sensor detects if the leading edge or trailing edge of the paper has passed the feed roller. It also
detects jamming such as missfeeding.
Registration Sensor
This sensor detects that the leading edge of the paper has reached the registration roller and that the
trailing edge of the paper has passed the registration roller.
2-26
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SAMSUNG ELECTRONICS
2. Product Description
Specification
Structure : Paper tray Type, Auto Paper Size
Capacity : 520 Sheets ( 80g/ standard Xerox Preminum)
Paper :
-. Plain paper : A5, A4, A3, B5, B4, Letter, 11"17"(Ledger), Statement, Legal
-. Special Paper : 12"18", Label, Card stock
Weight : plain paper 60 ~ 216 g/
Plate knock up Lift type : Lift Motor + Up Limit Sensor
2-27
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
Forward Roller
Retard Roller
Actuator-Empty Sensor
Pick Up Roller
2-28
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
ROLLER-REGI
SHAFT-REGI
JAM REMOVAL
LEVER
REGI SENSOR
Specification
Skew in Simplex
-. Top Skew : 2.0mm/241.3mm ( Option : 2.5mm/241.3mm )
-. Side Skew : 1.5mm/180.5mm ( Option : 2.0mm/180.5mm )
Skew in Duplex
-. Top Skew : 3.0mm/241.3mm ( Option : 3.5mm/241.3mm )
-. Side Skew : 2.3mm/180.5mm ( Option : 2.5mm/180.5mm )
Dog Ear, Trees, Nicks, Wrinkling
-. Plain Paper : 1/5,000
-. Special Media : 1/1,000
Margin
-. Top Margin : 4.23 2 mm ( Tray3, 4, HCF : 4.23 2.5 mm )
-. Left / Right Margin : 3 2 mm ( Tray3, 4, HCF : 3 2.5 mm )
-. Duplex Top Margin : 4.23 2.5 mm ( Tray3, 4, HCF : 4.23 3.0 mm )
-. Duplex Side Margin : 3 2.5 mm ( Tray3, 4, HCF : 3 3.0 mm )
2-29
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SAMSUNG ELECTRONICS
2. Product Description
MPF Clutch
MPF Pick up roller
Empty sensor
Long paper sensor
MPF
Tray
Specification
Tray capacity : 100 sheets ( 80g/ standard Xerox Preminum )
Media Size : Max 1218 (305457) / Min 3.875.82 (98148)
Media weight : Plain paper 60 ~ 253 g/
Feeding speed : 40 ppm (SCX-8240NA), 30 ppm (SCX-8230NA) in Letter/A4 LEF (Long Edge Feeding)
Auto size sensing : A6 SEF, Statement SEF, B5 SEF, A4 SEF, A5 LEF, B4 B5(JIS) LEF, 11x17,
LTR(Letter) LEF, A3, A4 LEF
Paper Separation
When the by-pass paper detection [A] sensor detects paper and the machine gets a by-pass printing job,
the by-pass solenoid [B] drops the pick-up roller [C] onto the top of the paper stack on the by-pass tray.
After that, the pick-up roller moves one
sheet of paper to the feed roller.
This machine uses an FRR (Feed and
Reverse Roller) system for feeding paper.
There is friction between the feed roller [E]
and Retard roller [D]. This friction separates
the top sheet of paper from the stack.
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SAMSUNG ELECTRONICS
2. Product Description
This mono printing system includes the LSU with a laser beams, a imaging unit and transfer unit.
This machine uses single Imaging unit and dual laser beams for mono printing. The Imaging unit consists of
Drum unit and Development unit. The Drum unit has an OPC drum, a scorotron (which charges the OPC),
a light-guide ( which transfers the LEDs light in the machine) and cleaning blade.
The OPC drum[A] is charged with a negative voltage by the scorotron and is exposed by the light from the
LSU (Laser Scanning unit)[B]. The light produced by a laser creates a latent image by discharging on the
surface of the OPC drum. The negatively charged toners are attracted to the latent image due to and
electric filed. The toners(real image) on the OPC drum are moved to the transfer media by the positive bias
applied to the transfer roller[c].
1. Charging the OPC drum: The scorotron gives the drum negative charges.
2. Laser exposure: Light produced by a laser diode irradiates the charged OPC through the lens and
mirrors .
3. Development: This machine uses a dual-component development system . The magnetic roller carries
negatively charged toner to the latent image on the drum surface.
4. Transfer: The transfer rollers opposite the OPC drums transfer toner from the drums to the transfer
media (e.g. paper, OHP film, etc).
5. Cleaning for OPC drum: The cleaning blade removes remaining toners on the drum surface after image
transfer to the paper.
6. Quenching for OPC drum: Quenching is done by illuminating the whole area of the drum with the LED
lamps at the end of every job.
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2. Product Description
Light guide
Cleaning blade
Scorotron
OPC Drum
Magnetic Roller
Mixing Auger
2-32
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2. Product Description
Coupling
Drum-K
BLDC motor
Gear-Drive OPC
Coupling OPC
Coupling Deve
2-33
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SAMSUNG ELECTRONICS
2. Product Description
2.5.2.3 Development
This machine uses a dual-component development system and has an imaging unit (which includes the
drum unit and development unit). A new unit contains 345g of toner. The developer in the unit is supplied to
the magnetic roller [A] by the two mixing augers [B] and is attracted onto the surface of the OPC drum. The
diameter of the magnetic roller is 18mm.
An imaging unit has a TC (Toner concentration) sensor[C]. The TC sensor [C] in the imaging unit is used
for controlling the operating range of toner density. The imaging unit is equipped with a CRUM in which
some information about the imaging unit is stored.
[B]
Mixing
Auger
[C] TC
Sensor
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2. Product Description
Two mixing augers [A] circulate the developers (which are mixtures of carriers and toners) forward and
backward to agitate the developer in order to mix the carriers and toners well.
This occurs at the following times:
During TC calibration
During development.
Filters [B] on the top of the development unit ensure that the internal pressure does not become too high.
During the operating , this prevents contamination of the imaging unit by the toner.
[B] Filter
[A] Auger
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2. Product Description
Drum-Fuser Belt
Thermistor
Center : 0.5mm-1.0mm distance
Side : Contact
Thermostat
NC Sensor
Pressure Roller
Halogen Lamp
2-36
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2. Product Description
2-37
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2. Product Description
2-38
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2. Product Description
NC Sensor2
NC Sensor1
Thermostat 1
Thermostat 2
Lamp 2(600W) :
Side heating
Overheat Protection
The CPU cuts power to the fusing lamp in the following cases:
The fuser belt temperature detected by the NC sensors becomes higher than 198.
2-39
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2. Product Description
Scan direction
Information
1
LD PBA
P/Mirror Motor
F1 Lens
F2 Lens
Cover glass
2-40
Service Manual
SAMSUNG ELECTRONICS
2. Product Description
[A]
[B]
[C]
[D]
The laser beam is emitted directly from a polygon motor [A] to OPC [D]. F1 Lens [B] and F2 Lens [C]
determine the scanning line and image position. This is adjusted at the factory.
The LSU has 2 types depending on printing speed. The difference between the 2 models is shown below.
Mode
Remarks
LD Unit
P/Motor
speed
22,677 rpm
16,299 rpm
Process
Speed
192 mm/sec
138 mm/sec
H/W
interface
Harness : 22 Pin
(Interface with set )
Harness : 22 Pin
(Interface with set )
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2. Product Description
[A]
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2. Product Description
1
2
7
8
5
4
3
The following table list the descriptions for the tagged drive locations.
No.
ITEM
Type
Qty
Function
1
2
Duplex Return
Fuser/Exit
HB-STEP
BLDC
1
1
Related
error
-
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2. Product Description
No.
ITEM
Pick-Up
Type
Qty
Function
Related
error
HB-STEP
E-CLT
Duct
PM-STEP
Toner supply
gear box
DC
BLDC
E-CLT
OPC / DEVE
BLDC
OPC/DEVE
PR Release
PM-STEP
PR Release driving
WTB
PM-STEP
CST Lift
DC
MP / Regi /
Duplex
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2. Product Description
BLDC
(MP/REGI/DUP)
BLDC
(OPC/Dev)
Rear View
OPC Coupling
Deve (Auger)
Coupling
Information
Part Code : JC93-00118A [DRIVE MAIN]
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2. Product Description
Feed
Pick-up
MicroClutch
Coupling
Feed
Pick-up
Information
Part Code : JC93-00065A [DRIVE-PICK UP]
Power Train
H-Step
Belt
Gear
E-Clutch
Gear
Gear
Gear
Pick-up 1 driving
Feed 1 driving
Feed 2 driving
Gear
E-Clutch
Pick-up 2 driving
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2. Product Description
HB-Step
BLDC
Micro-Clutch
Exit Drive
Fuser Drive
Information
Part Code : JC93-00119A [DRIVE-EXIT]
Power Train
1. BLDC
EXIT RDCN
2. H-Step
DUP RDCN
EXIT IDLE B
EXIT RDCN C
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2. Product Description
PM Step
Photo Interrupter
Information
Part Code : JC93-00121A [DRIVE-DUCT]
Power Train
Step (PM)
Bottle Coupling
Information
Part Code : JC31-00124A
[MOTOR GEARED-T_SUPPLY]
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2. Product Description
WTB Gear
Information
Part Code : JC93-00067A
[DRIVE WTB]
GEAR WTB IDLE A
Power Train
Step (PM)
GEAR ENCODER
GEAR PR RDCN
Information
Part Code : JC93-00120A
[DRIVE RELEASE]
Power Train
Step (PM)
GEAR PR RDCN
GEAR ENCODER
PR Release Driving
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2. Product Description
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2. Product Description
2) FR(Full Rate)-Module
FR-Module is consists of the White-LED , Light-Guide, mirror-1 etc.
It is driven by the scan motor (HB Step Motor) and moves across the document on the glass
White-LED
This is a light source for scanning the document on the glass.
There are 4 White-LEDs. (Front 2 EA, Rear 2 EA)
Light-Guide
This is to efficiently transfer the light creating White-LED to the surface of the document .
It made of the transparent Plastic Resin.
Mirror-1
This mirror directs the light reflected from the Document to the mirror-2.
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2. Product Description
3) HR(Half Rate)-Module
HR-Module mainly consists of the mirror-2, mirror-3, etc. The reflected light on document is passed from
the mirror-1 through the mirrors-2 and -3 to the lens. HR module is driven by the same scan motor as that
of the FR module.
The speed and distance are half that of the FR module
4. Lens unit
The light reflected from the mirror-3 is led to the CCD placed at the focal point of the lens which is fixed
in a position.
4) Lens
The light reflected from the mirror-3 is focused to the CCD.
5) CCD board
Processes such as signal amplification, signal integration, and A/D conversion are applied on the lectrical
signal which was converted by the CCD.
6) Auto Paper Sensor
The size of an original placed on the glass is instantly detected using the Auto Paper Sensor fixed on the
Align-frame.
7) Pulley-Driving
The Steel Wire is coiled to this part and rotated by the scan motor. This also transfers the power to move
the FR/HR module.
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2. Product Description
R1
R2
R4
R5
R3
R8
R9
R6
R7
Simplex Path
Duplex Path
Symbol
Part Name
Function
R1
R2
Forward roller
R3
Retard Pad
R4
Pick up roller
R5
R6
Exit tray
R7
Exit roller
R8
Feed in roller
R9
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2. Product Description
S1
S3
S8
S5
S2
S4
S6
S9
S7
S10
Ref.
Part
Part Code
Controller Board
S1
PHOTO-INTERRUPTER
(Cover)
0604-001415
PBA-ADF
S2
PHOTO-INTERRUPTER
(Regi)
0604-001393
PBA-ADF
S3
PHOTO-INTERRUPTER
(Detect)
0604-001393
PBA-ADF
S4
PHOTO-INTERRUPTER
(Exit Idle)
0604-001393
PBA-ADF
S5
PHOTO-INTERRUPTER
(Paper Length)
0604-001393
PBA-ADF
S6
PHOTO-INTERRUPTER
(Paper Width)
0604-001393
PBA-ADF
S7
PHOTO-INTERRUPTER
(Exit)
0604-001393
PBA-ADF
S8
BLCD MOTOR
0604-001393
PBA-ADF
S9
CLUTCH-ELECTRIC
{ Pick Up}
0604-001393
PBA-ADF
S10
CLUTCH-ELECTRIC
(Regi)
0604-001393
PBA-ADF
S11
PBA-WIDTH SENSOR
JC92-02167A
PBA-ADF
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2. Product Description
DADF consists of one motor and two clutch to transfer the paper.
A BLDC motor drives the system for simplex and duplex job.
The Pick up and Regi clutch controls the driving on/off.
The Cam type gear and solenoid is used for duplex reverse.
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2. Product Description
CLUTCH-ELECTRIC
GEAR-PICKUP_IDLE
SHAFT-PICKUP
After detecting the paper, one motor controls the drive system totally.
The CLUTCH-ELECTRIC provides the power to pick up the paper.
The CLUTCH cant rotate inversely. The Spring that is included in DADF-GUIDE PICK UP ASSY is connected
to COVER-OPEN. When the CLUTCH does not drive, it makes Stand-by status and fix the stopper operation.
The ADF roller and Pick up Roller is connected by the belt.
The ADF roller is provided with the power while the paper is picked up and transferred to the Registration
roller. When the pick up drive is stopped and Registration roller is driven, the ADF roller become idle.
The normal process is :
When the original is setting up, the detect-sensor is activated, and printing job starts, the motor and pick up
clutch work.
Then, the pick-up roller moves down and contacts an original in the tray.
When the Registration sensor detects the paper, the pick up clutch stops.
When the Detect-Sensor detects that the tray is empty, the motor stops and the machine enters stand-by
status.
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2. Product Description
ROLLER-REGI
GEAR-REDUCTION
The Regi drive uses the CLUTCH-ELECTRIC to drive the Registration Roller and transfer the paper to
ROLLER FEED.
The Registration Roller aligns the leading edge of the original. When original is placed in the Nip, the
roller is rotated for alignment.
The CLUTHC-ELETRIC repeats on/off to align each paper.
The GEAR-KNOB and GEAR-REDUCTION uses the BELT to provide the PULLEY connecting
ROLLER-EXIT with the power. This structure makes the user remove the jammed paper easily.
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2. Product Description
PULLEY-FEED
BELT-TIMMING GEAR
ROLLER-FEED
ROLLER-M_IDLE SCF
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2. Product Description
GEAR-EXIT
ROLLER-EXIT
ROLLER-EXIT_IDLE
PULLEY-FEED
LINK-EXIT_IDLE
SHAFT-EXIT_IDLE
HOLDER-EXIT_IDLE F/R
The power from the Motor is transferred to GEAR-EXIT and ROLER-EXIT. The paper is transferred to the
exit. At duplex mode, counter rotation occurs.
To keep the pressure of the Exit Roller, the ROLLER-EXIT_IDLE is pressurized by spring. At duplex mode,
when it is rotated inversely, it make the space between rollers to protect the jam.
The space between rollers is adjusted by LINK-EXIT_IDLE and SENSOR-EXIT_IDLE.
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2. Product Description
SOLENOID-DADF
GEAR-CAM INNER
GEAR-EXIT
LINK-EXIT_IDLE
GEAR-CAM OUTER
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2. Product Description
Electric circuit system consists of Main-controller, DADF-controller, OPE-controller, USB HUBcontroller, HVPS, SMPS.
Main-controller is integrated with Engine-controller and Video-controller. Engine-controller
part controls mechanic system(LSU, HVPS, Fan, Fuser and ETC.) to print. Video-controller part
takes image data from Network, USB port, Scanner. It converts image data to printing language
and sends converting data to Engine-controller.
Main-controller applies Dual Core 1GHz CPU, 2GB Memory, 320GB HDD for superior
performance,. And it communicates with the OPE Controller through the USB HUB Controller and USB
IF to display system information on LCD panel.
USB HUB Controller interfaces with the Video Controller, the OPE Controller, and some USB Devices
such as USB memory sticks and Authentication devices such as Common Access Card readers.
OPE Controller displays the status of the system using WSVGA TFT LCD in response to user
actions or the Video controller.
DADF Controller controls some mechanisms required to scan by feeder continuously and communicates
with the Scan Controller to synchronize the scanning timing. The Scan Controller transfers
the scanning data to the Video Controller through the PCIe high speed bus.
MICOM at the Engine Controller activates each Controllers power and turns off power according to an
optimized energy-saving algorithm for optimal efficiency. The soft Power Switch in the OPE Controller leftside is used to safely shut down the system power. It is controlled by the MICOM.
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2. Product Description
HVPS
SMPS TYPE5
FDB
SMPS TYPE3
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2. Product Description
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2. Product Description
4
7
5
2
6
1
Connection
Information
SEC-CODE
SCX-8230NA : JC92-02587F
SCX-8240NA : JC92-02587E
PBA Name : PBA-MAIN
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2. Product Description
2.11.1.1 MSOK
The MSOK PBA is used to store all system information. It is composed of a Non-Volatile Flash Memory,
two EEPROMs, and a secured EEPROM. The Flash Memory (8 MB size) and two EEPROMs (256K-bit
each) are used for all system operation information (system parameter, device status, tech information,
and service information). The secured EEPROM is for the system security information and is 2K-bit.
When a Video Controller PBA needs to be exchanged, the MSOK PBA should be re-installed to the new
Video Controller PBA to retain the system information.
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2. Product Description
Information
SEC-CODE : JC92-02584A
PBA Name : PBA-FAX JOINT
Connection
1
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2. Product Description
3
1
2
Information
FAX-Kit model name : CLX-FAX160
SEC-CODE : JC92-02558A
PBA Name : PBA-FAX CARD
Connection
1
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2. Product Description
1
2
Information
FAX-Kit model name : CLX-FAX260
SEC-CODE : JC92-02599A
PBA Name : PBA-SECOND FAX CARD
Connection
1
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2. Product Description
Information
SEC-CODE : JC92-01616A
PBA Name : PBA SUB-FDI
Connection
1
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2. Product Description
Voltage
Shifter
USB PHY
TUSB1210
USB HOST
PORT2
USB HOST
PORT1
I2 C
AM3715-1GHz
USB
OTG
USB
HOST
HUB
USB
HUB
GL850G
OPE
CONTROLLER
Touch
Controller
LCD
Controller
Cortex-A8
1GHz
I2C
32KB/32KB
UART
L2 256KB
MMC
mDDR
Controller
PRCM
PMIC
OSC
GRAPHI
C
ACCEL.
OpenGL
OpenVG
GPMC
Controller
26Mhz
32.768
Khz
KEY SUB
KEY
LED
24ea
*7-Bank
5*5
BUZZER
USB2.0
USB
HUB
GL850
G
16-bit
32-bit
200MHz
mDDR
128MB
MCB
NAND
128MB
Chorus4N
USB
HOST
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2. Product Description
Note
Originally supplied 8.9 inch OPE was changed to 10.1 inch OPE.
If fault occurs for 8.9 inch OPE and if 8.9 Inch OPE service parts are not available,
replace it with 10.1 inch OPE Assy.
Firmware upgrade is not required for 8.1 inch to 10.1 inch OPE replacement.
OPE Assy
Part Code
8.9 inch
JC97-04238A
10.1 inch
JC97-04362A
8.9 inch
JC97-04238C
Model
CLX-9252NA/SEE, CLX-9252NA/XAA, CLX-9252NA/XFA,
CLX-9252NA/XSA, CLX-9352NA/SEE, CLX-9352NA/UEE,
CLX-9352NA/XAA, CLX-9352NA/XFA, CLX-9352NA/XSA,
SCX-8230NA/SEE, SCX-8230NA/XAA, SCX-8230NA/XFA,
SCX-8230NA/XSA, SCX-8240NA/CAS, SCX-8240NA/SEE,
SCX-8240NA/UEE, SCX-8240NA/XAA, SCX-8240NA/XFA,
SCX-8240NA/XSA
JC97-04362C
8.9 inch
JC97-04238D
CLX-9252NA/XIL, CLX-9352NA/XIL, SCX-8230NA/XIL,
SCX-8240NA/XIL
10.1 inch
JC97-04362D
8.9 inch
JC97-04238E
CLX-9252NA/XAZ, CLX-9352NA/XAZ, SCX-8230NA/XAZ,
SCX-8240NA/XAZ
10.1 inch
JC97-04362E
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2. Product Description
Buzzer
Connection
1
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2. Product Description
3
5
2
Information
Part Code: JC92-02586A
PBA Name : PBA-USB HUB
Connection
1
WLAN Port
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2. Product Description
Information
Part Code: JC92-02446B
PBA Name : PBA-ADF
Connection
1
Exit Solenoid
Exit Sensor
BLDC Motor
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2. Product Description
The CLX-82x0 series provides clear interface specifications of all components and modules in the system,
due to the design strategy for common-use and standardization. The main interface between the Main
Controller and the Engine Controller uses two pairs of drawer type board-to-board connectors, which
makes it possible to have a sliding connection to the Main Controller. The Main Controller and the IP
Controller use a PCIe interface to achieve high performance. In the connection of mechanical parts,
standard harnesses are used to reduce manufacturing costs and to allow convenient maintenance.
Controllers require connections to all of the system units such as the BLDC motor, Stepping Motor, Clutch,
Solenoid, Sensor, and other PBAs. The Engine Controller contains various types of connectors, to deliver
electronic signals through signal wires. The signal wires provide electronic control signals that are used for
starting and stopping the motors, operating clutches, activating solenoids, sensing the unit state, etc.
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2. Product Description
Specification
General Input / Output Voltage
1) AC 110V (93.5V ~ 137V)
2) AC 220V (187V ~ 264V)
3) Input Current: 10A (110V)
5A (220V)
4) Output Power: 275W
DC 5V : 35W
DC 24V : 240W
Information
110V
220V
Part Code
JC44-00093C
JC44-00100C
PBA Name
SMPS-V1
(SMPS board 1)
SMPS-V2
(SMPS board 1)
Connection
1
Input AC
Output 24V1/2/3/4
Output 5V 1/2
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2. Product Description
PIN NO
AC_L
PIN ASSIGN
PIN NO
Description
GND
24V ON/OFF
GND
AC Input
2
AC_N
CONTROL
SIGNAL
Description
PIN NAME
PIN ASSIGN
Description
PIN NAME
PIN ASSIGN
Power
+24V1
Power
+5V1
24V Ground
GND
5V Ground
GND
Power
+24V2
Power
+5V2
24V Ground
+GND
5V Ground
GND
Power
+24V3
24V Ground
GND
Power
+24V4
24V Ground
GND
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2. Product Description
Specification
General Input/Output Voltage
1) AC 110V (90V ~ 135V)
2) AC 220V (180V ~ 270V)
3) Input Current: 10A (110V)
5A (220V)
4) Output Power: 111W
DC 5V : 15W
DC 24V : 96W
Information
110V
220V
Part Code
JC44-00097E
JC44-00090E
PBA Name
SMPS-V1
(SMPS board 2)
SMPS-V2
(SMPS board 2)
Connection
1
Input AC
N/A
Output 5V/24V1/24V2
Enable Signal
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2. Product Description
PIN NO
AC_L
AC_N
Description
AC Input
PIN NAME
PIN ASSIGN
Power
5V1
5V Ground
GND
Power
+24V1
24V Ground
+GND
Power
+24V2
PIN NO
GND
24V ON/OFF
N/A
24VS SIGNAL
N/A
Description
CONTROL SIGNAL
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2. Product Description
4
1
3
8
5
Information
110V
220V
Part Code
JC44-00226A
JC44-00227A
PBA Name
FDB V1
FDB V2
Connection
1
Heater AC
Input AC
Heater AC Output
Fuser AC
Control Signal
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2. Product Description
CN2
( Corona )
CN3
CN4
( Deve AC ) ( Deve DC )
CN5
( HVPS I/F )
CN4
( Fan Ozone )
CN6
( Fuser
Bias )
CN8
( Saw Plate )
CN7
THV2(+) / (-)
Specification
1) Input Voltage : DC 24V, 5V
2) Output Voltage :
-. CORONA : -700uA
-. GRID : -700V
-. DEV DC : -450V, AC : Vpp 900V
-. THV(T2)+ : 40uA, THV(T2)- : -1300V
-. SAW : -1000V
Information
Part Code: JC44-00182A
PBA Name : HVPS MONO
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2. Product Description
Connection
Description
Output Voltage
Output Voltage
Output Voltage
Output Voltage
Output Voltage
PIN NAME
CORONA
DEVE AC
DEVE DC
TRANSFER
SAW PLATE
ASSIGN
CN2
CN3
CN4
CN7
CN8
Description
Output Voltage
CN1
PIN NAME
GRID
PIN ASSIGN
1,2
Description
Output signal
Signal
GND
Description
Output Voltage
Description
PWM signal
PWM signal
PWM signal
Input Voltage
Input Voltage
Input Voltage
GND
Signal
PWM signal
Signal
Output Voltage
PWM signal
PWM signal
nEN signal
PWM signal
nEN signal
PWM signal
PWM signal
CN4
PIN NAME
OUT_FAN OZONE
DGND
PIN ASSIGN
1
2
3
CN6
PIN NAME
FUSER BIAS
PIN ASSIGN
1,2
nDETECT_FAN_OZONE
CN5
PIN NAME
PWM_AC_VPP
PWM_MHV_GRID
PWM_MHV_CORONA
+5V
+24V4
+24V2
DGND
LEAK_SENS
PWM_FAN_OZONE
nDETECT_FAN_OZONE
READ_THV
PWM_FUSER_BIAS
PWM_SAW
nEN_THV(-)
PWM_THV
nEN_AC
PWM_DEVE_DC
PWM_AC
PIN ASSIGN
1
2
3
4
5
6,7
8,9,10,11
12
13
14
15
16
17
18
19
20
21
22
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2. Product Description
1- BLACK : GND
2- GRAY : 24V
Information
Part Code: JC92-02244A
PBA Name : PBA-ERASER
1
4
Connection
1
Duplex 2. ID Sensor
Duplex Clutch
MP Media Size
MP Sensor, Clutch
7
Information
SEC-CODE : JC92-02233A
PBA Name : PBA-SIDE JOINT
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2. Product Description
Information
Part Code: JC92-02471A
PBA Name : PBA-WASTE SENSOR RX
Information
Part Code: JC92-02158A
PBA Name : PBA-LED PANEL
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2. Product Description
Information
Part Code: JC92-02163A
PBA Name : PBA-DEVE CRUM JOINT
Information
Part Code: JC92-02164A
PBA Name : PBA-TONER CRUM JOINT
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2. Product Description
2
6
Information
SEC-CODE : JC92-02579A
PBA Name : PBA-SCAN JOINT
Connection
1
Main PBA
ADF PBA
Scan Motor
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2. Product Description
Information
SEC-CODE : JC92-02459A
PBA Name : PBA-WLED CTL
Connection
1
WLED AL Front
WLED AL Front
Information
SEC-CODE : JC92-02460A
PBA Name : PBA-WLED AL Front
Connection
1
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2. Product Description
Information
Option Code
CLX-DHK11C(110V)
CLX-DHK12C(220V)
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2. Product Description
Support Model
- CLX-9301/9251/9201 series
- SCX-8128/8123 series
- CLX-9352/9252 series
- SCX-8240/8230 series
- CLX-8650/8640 series
2nd Target
EU
SEG
SEI
SEUK
SEF
SENA
SEBN
SEPOL
SEAG
SEP (TBD)
SESA (TBD)
SESG (TBD)
North America
SEA
SECA
Asia
Korea
Region
Specification
Item
Description
Wireless LAN
Security
Wi-Fi
NFC
Host Interface
USB 2.0
Dimension
205.0*145.0*55.0 mm
Weight
0.16Kg
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2. Product Description
Components
Wireless Kit
JC6304415A [COVER-WLAN]
JC6304416A [COVER-WLAN LOWER]
JC9202308A [PBA-WNPC]
JC3902052A [HARNESS-WLAN]
NFC Tag
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2. Product Description
1. PIN code
- Check the current PIN code of printer using print report(Network setting).
- Printer : Setup -> Reports -> Print
- Wi-Fi Direct Information > *WPS-PIN for NFC
2. NFC Setting
- NFC option of mobile phone should be turned on before using tag writer
Android 4.1 : Settings -> WIRELESS & NETWORKS More -> NFC checkbox
Android 4.0 : Settings -> WIRELESS & NETWORK NFC On
3. NFC Tag Writing App (This application will be issued via service bulletin by HQ CS)
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2. Product Description
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2. Product Description
Tagging
Touch Mobile
phone to NFC Tag
Touch mobile phone to NFC tag, and then it will show Tag written successfully message,
Note) if there occurs an error while writing NFC tag, try to touch NFC tag again.
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2. Product Description
2-94
Service Manual
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3 R
3.
Replacement
l
t proce
edure
d
3.1 General precautions on disassembly
When you disassemble and reassemble components, you must use extreme caution. The close proximity
of cables to moving parts makes proper routing a musst. If components are removed, any cables disturbed
by the procedure must be restored as close as possible to their original positions. Before removing any
hat will be affected.
component from the machine, note the cable routing th
Service Manual
3-1
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3.2 Cover
This section describes the procedures for removing an
nd replacing the printer covers.
[A]
[B]
[C]
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3.Replacemen
nt Procedure
[A]
[[C]]
[D]
[B]
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3.Replacemen
nt Procedure
[B]
[A]
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3-4
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
2. Remove 2 screws.
3. Remove the right cover [B] after opening the
side door.
[B]
[A]
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nt Procedure
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3.Replacemen
nt Procedure
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3.Replacemen
nt Procedure
[B]
[A]
4. Remove 2 screws.
[B]
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3.Replacemen
nt Procedure
[B]
CAUTION
Be careful not damage in FFC cable.
[D]
[C]
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
[F]
[E]
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3.Replacemen
nt Procedure
[A]
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11
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
P
Pass
Criteria
1) 4mm Line should be printed at least in (,
( ,
)
2 Difference of Edge line value of (, ) should not
2)
be over 2.6mm
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12
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3.Replacemen
nt Procedure
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3.Replacemen
nt Procedure
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nt Procedure
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nt Procedure
[A]
[C]
[B]
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
343L
3.4.3
Lamp A
Assembly
bl
5. Remove 2 screws.
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17
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3.Replacemen
nt Procedure
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18
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
344S
3.4.4
Scanner B
Board
d
3. Unplug all cables. Remove 3 screws. And
remove the scanner board.
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19
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
345S
3.4.5
Scanner paper sensor
Service Manual
20
3-2
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3 5 Fuser
3.5
F
unit
i
g the components of the printer Fuser Unit.
This section contains the procedures for disassembling
Perform the following procedure to remove the Align se
et from the Scan Unit.
Caution
The temperature gets high in the vicinity of the fuser unit. When replacing it, you may get burned. Before
replacing it, make sure that fuser unit has cooled..
1. Open Side-cover.
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21
3-2
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
4. Pushing
g the hook to outward,, remove
the 2 Thermisters.
7. In a same way,
y after removing
g 3 screws,
take off the cover.
Service Manual
22
3-2
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
CAUTION
When reassembling the pin connector, make sure
the colors are positioned as shown the left mark.
10 Open
10.
O
the
h cover and
d remove the
h b
bracket.
k
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23
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3.Replacemen
nt Procedure
Caution
Becareful not to damage Lamp and Heatroller.
Service Manual
24
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
Caution
Be careful not to damage the rollers.
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25
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3.Replacemen
nt Procedure
Caution
Be careful not to damage the surface of
roller.
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26
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3.Replacemen
nt Procedure
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27
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3.Replacemen
nt Procedure
Hook
Hook
Sensor
Sensor
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28
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3.Replacemen
nt Procedure
2. Remove 3 screws.
Sensor
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29
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3.Replacemen
nt Procedure
Hook
Hook
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30
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3.6.3 MP unit
1. Open the MP tray. Remove 1 screw.
2. Remove 2 screws.
[A]
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nt Procedure
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32
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3.Replacemen
nt Procedure
3.6.3.1 MP Solenoid
1. Remove the Cover-Top MP [A] after removing
2 screws.
[A]
3. Remove 2 screws.
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3.Replacemen
nt Procedure
[B]
[C]
[D]
Service Manual
[E]
34
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3.Replacemen
nt Procedure
[F]
[G]
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35
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3.Replacemen
nt Procedure
[A]
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
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36
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
MSOK
Caution
When changing the main
board, you must install the
previous MSOK and memory.
Service Manual
37
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
[A]
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
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38
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3 7 3 Toner
3.7.3
T
PBA Toner
PBA,
T
motor
1. Remove Rear-cover.
2. After removing 5 screws, take off the
Mainboard Shield.
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39
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3 7 4 Lift motor
3.7.4
t
1. Remove all connectors on Lift motors.
2. After removing 3 screws, take off the Lift motor.
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40
3-4
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3 7 5 FDB
3.7.5
1. After removing 7 screws, take off the rear
upper cover.
[A]
[B]
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41
3-4
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3.7.6 HVPS
1. After removing 5 screws, take off the rear
lowe cover. .
[A]
Service Manual
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
42
3-4
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3 7 7 SMPS
3.7.7
Note This product has 2 SMPS Board.
[A]
[B]
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43
3-4
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
Caution
Not to change the assembly direction of fan.
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44
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3.Replacemen
nt Procedure
3 R
3.
Remove th
the 4 screws.
[A]
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45
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
CAUTION
When you reassemble the side joint board to the
side unit, make sure the harness arrangement is
correct.
Push !
The harness on the side joint board.
Service Manual
46
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3.Replacemen
nt Procedure
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3-4
47
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
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3.Replacemen
nt Procedure
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3.Replacemen
nt Procedure
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50
3-5
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
CAUTION
Be careful not to change the two connectors.
The arrows indicate the proper connector for each
motor (Grey/Black for right side motor, Grey/Blue
for left side motor)
Fixer
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51
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3. Remove exit drive unit after removing 3 screws and all of the connectors.
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52
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3.Replacemen
nt Procedure
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3.Replacemen
nt Procedure
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3.Replacemen
nt Procedure
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55
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3.Replacemen
nt Procedure
3. Remove Pickup Drive Unit after removing 4 screws and all connectors
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56
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3.Replacemen
nt Procedure
CAUTION
Be careful not to scratch the surface of the imaging
unit.
[B]
[C]
[H]
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57
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
[D]
8. Remove 8 screws.
9. Remove the tray1 cassette.
10. Remove the inner cover by pushing 2 hooks.
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3.Replacemen
nt Procedure
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59
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
CAUTION
Be careful not to scratch the surface of the imaging
unit.
[B]
[C]
[H]
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60
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
[D]
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61
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3.Replacemen
nt Procedure
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62
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3.Replacemen
nt Procedure
3.15 Frame-Duct
To remove the Frame-Duct. first, remove the toner carrtridge, imaging unit and side-unit. Refer to the
step 1~10 of the 3.14 LSU disassembly.
1. Remove 2 screws.
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3.Replacemen
nt Procedure
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64
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3.Replacemen
nt Procedure
3 16 1 DADF C
3.16.1
Cover
3. Remove 2 screws.
Hook
65
3-6
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
5. Remove 2 screw.
Hook
66
3-6
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3 16 2 DADF O
3.16.2
Open C
Cover
1. Remove the DADF covers. (Refer to 3.22.1.)
2. Release the DADF Open Cover by pushing it to
the direction of arrow.
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3.Replacemen
nt Procedure
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3.Replacemen
nt Procedure
4. Remove 2 screws.
3. Remove 2 screw.
69
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3.Replacemen
nt Procedure
7. Unplug
p g the connector. Remove 4 screws. And
release the motor.
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3.Replacemen
nt Procedure
[C]
[B]
A : Detect sensor
B : Cover sensor
C : Registration sensor
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71
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3 16 DADF E
3.16.7
Exit
i Idl
Idle sensor
1. Remove the motor bracket. (Refer to 3.22.4.)
2. Remove the sensor after unplugging the connector.
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72
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
3 16 9 DADF Length
3.16.9
h / Wid
Width
h sens
sor
1. Remove the DADF Stacker. (Refer to 3.22.3.)
2. Remove the sensor cover after removing 3
screws.
[A]
[B]
[C]
[D]
Service Manual
73
3-7
[E]
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
[B]
5. Unplug 2 connectors.
[A]
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nt Procedure
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3.Replacemen
nt Procedure
[B]
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3.Replacemen
nt Procedure
[C]
[D]
[E]
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[F]
77
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3.Replacemen
nt Procedure
[C]
[A]
[B]
[C]
[ ]
[D]
[E]
Service Manual
[A]
78
3-7
[B]
SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
[D]
6. Remove 2 screws.
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79
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3.Replacemen
nt Procedure
2. Remove 1 screw.
NOTE
You will need a short screwdriver.
Service Manual
80
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3.Replacemen
nt Procedure
[B]
[A]
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81
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SAMSUNG ELECTRONICS
3.Replacemen
nt Procedure
NOTE
You will need a short screwdriver.
Service Manual
82
3-8
SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 Service Mode
4.
4.1. Entering/Exiting Service
e Mode
To enter the service mode, press 1,2,3 number keyss simultaneously. When the password dialog box
appears, enter 1934 and press the OK button.
To exit the service mode, press the Exit Service bu
utton at the right upper corner of the display.
Selecting Yes in Reboot Copier will reboot the se
et.
Selecting Yes in Reset Counter will clear the cou
unt of Information > General > Printed Impressions
since Last Call.
4--1
Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 2 Service
4.2.
S
i
Mode
M d Menu
M
T
Tree
e
4.2.1. Information Tab
Menu
Page
Network IP Address
A
Service Started Date
Printed Impre
essions since Last Call
Customer Re
eplacement
Toner
Unit
P. 4-6
Imaging Unit
Supply Status
P. 4-6
ware Version
System Firmw
Information
Software Version
P. 4-8
4--2
Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
Menu
Page
PCL5E Version
Software Version
Service Hours
PCLXL Version
PostScript / PDF / XPS Version
Boot Rom Version
Boot Rom Boot Loader Version
Boot Rom OS Ve
ersion
Boot Rom File Syystem Version
File System Version
Power On Hours
P 4 -8
P.4
P. 4-8
Information
Fault Log
Print Reports
Export Reports
P. 4-8
Supplies Informattion
Usage Counter Report
R
Fax Protocol Dum
mp List
Error Information Report
Maintenance Report
J bD
Job
Duty R
Report
RTF Format
XML Format
PDF Format
P. 4-8
4--3
Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 2 2 Maintenance C
4.2.2.
Counts Tab
Menu
Page
P. 4-9
Fault Counts
Pick-up Jam
Feed Jam
Duplex Jam
Exit Jam
Finisher Jam
Booklet Jam
Feed Jam
Regi Jam
Scan Jam
Exit Jam
Duplex Regi Jam
Duplex Scan Jam
Duplex Exit Jam
Print Jam
Jam Count
Maintenance
Counts
Scan Jam
Part Replacement
Count
dge
Toner Cartrid
Imaging Carttridge
Fuser
Roller
Filter
DADF Rollerr
Fan Filter
4--4
Service Manual
P. 4-10
P. 4-11
P. 4-12
SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 2 3 Diagnostics
4.2.3.
Di
ti
T
Tab
b
Menu
Engine Diagnostics
Fax Diagnostics
Page
Engine NVM Initialization
P.4-13
P.4-13
P.4-16
P.4-22
P.4-23
Scanner
Sca
e Diagnostics
ag ost cs
Diagnostics
Shading Test
P.4-25
Sca
anner/DADF
a
e/
NVM Read/Write
ead/
te
P.4-25
5
Sca
anner/DADF Test Routines
P.4-26
Print Adjustment
P.4-28
opy Adjustment
Co
P.4-30
Sca
an Area Adjustment
P.4-31
DA
ADF Adjustment
P 4-33
P.4-33
Fin
nisher Adjustment
P.4-35
Adjustment
Buckle Adjustment
P.4-38
ACS
Auto Tone Adjustment
Color Management
P.4-39
Page
P.4-40
P.4-40
EIUL
Count Setting of Large Pages
Service Functions
Toner Save
P.4-40
Port
P.4-41
Debug Log
P.4-41
Capture Log
P.4-41
System Recovery
User Data Management
Display Error Control
Hibernation Mode
C
Cool
Down Mode
4--5
Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 3 Information
4.3
I f
ti
4.3.1. General
Information > General
This menu displays the machines serial number, asssigned IP address, printed impressions since last
call, and the day of first service.
4--6
Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
Unit
Items
M
Max.
Life
Default
Warning Value
Threshold
Toner Cartridge
Black
35K
20K
10%
5 ~ 30%
Imaging Unit
Black
80K
10%
5 ~ 30%
Waste Toner
Container
Waste Toner
Container
300K
Near Full
NA
Finisher Stapler
Cartridge
NA
Near Empty
NA
Booklet Stapler
Cartridge
NA
Near Empty
NA
Punch Waste
Hopper
NA
Full
NA
Fuser
PM Count)
120K (P
10%
5% ~ 20%
P/up Roller MP
150K (P
PM Count)
10%
5% ~ 20%
200K (P
PM Count)
10%
5% ~ 20%
PM Count)
200K (P
10%
5% ~ 20%
NA
10%
5% ~ 20%
NA
10%
5% ~ 20%
NA
10%
5% ~ 20%
Ozone Filter
150K (P
PM Count)
10%
5% ~ 20%
Dust Filter
150K (P
PM Count)
10%
5% ~ 20%
DADF Roller
200K (P
PM Count)
10%
5% ~ 20%
Side
150K (P
PM Count)
10%
5% ~ 20%
Scanner
Fan Filter
180 dayys
10%
5% ~ 10%
Finisher
Fuser
Roller
Filter
4--7
Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
4--8
Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 3 6 Print
4.3.6.
P i tR
Reports
t
Information > Print Reports
This menu displays reports which that can be printed from the system. The following reports will be
available to print.
Supplies Information *
Fax Protocol Dump List
Auto Color Registration Result
Maintenance
Job Duty
Usage Counter Report **
Error Information Report
Service Manual
4--9
SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 4 Maintenance
4.4.
M i t
Counts
C
t
4.4.1. Fault Count
Maintenance Counts > Fault Count
This menu di
Thi
displays
l
th
the ffault
lt C
Counts
t off th
the system.
t
U
Users can select
l t one ffaultlt group and
d press OK to
t
see detailed fault descriptions. The detailed fault desscription window displays engine diagnostic code and
descriptions of the fault along with the number of occcurrences.
The following list shows the group of the faults define
ed for the system.
11 Print Resource Management
12 Print Job Management
13 Print Channel Management
21 Copy Resource Management
22 Copy Job Management
31 Scan Resource Management
32 Scan Job Management
33 Scan Channel Management
34 Scan ScanToMail Service
34 Scan ScanToFile Service
34 Scan Network Scan
41 Fax Resource Management
42 Fax Job Management
43 Fax Channel Management
51 Graphic User Interface Service
52 User Interface (Non Graphic) Service
53 User Preference Service
54 Job Management (Retention) Service
55 Authentication Service
56 Address Book Service
61 Diagnostics Service
62 Cloning Service
63 Network Service
64 Alert Management Service
65 Software Update Service
A1 Motor
A2 Fan
A3 Sensor
C1 Toner Cartridge Unit
C3 Imaging Unit
C7 Fusing unit
H1 Input (Trays) System
H2 Output (Bins) System
H3 Duplex Feeder System
H4 Finisher System
H5 Finisher's Booklet System
M1 Input (Trays) System
M2 Media Path System
M3 Output (Bins) System
M4 Auto Document Feeder System
P1 Payment Interface System
P2 Foreign Device Interface System
S1 Video System
S2 Engine System
S3 Scan System
S4 Fax System
S5 UI System
S6 Network System
S7 HDD System
U1 Fusing Unit
U2 LSU Unit
U it
10
4-1
Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 4 2 Jam
4.4.2.
J
C
Count
t
Maintenance Counts > Jam Count
This menu displays the jam Counts of the system. Ussers can select one jam group, which indicates the
location of jams, and press OK to see a detailed jam
m location along with the occurrence of the jam.
The following table shows the jam groups defined forr the system :
Jam Group
Error Code
M1-1615
M1-1113
M1-1213
H1 1313
H1-1313
H1-1323
H1-1123
M2-1114
M2-1124
H1-1333
H1-1343
H1
1343
M2-1213
M2-1333
M2-2113
M2-2215
M2-2413
M3-1213
M3-1214
M3-1313
M3-1314
H4-1311
H4-1423
H4-1312
H4-1433
H4-1133
H4-1123
H4-1111
H4-1214
H4-1221
H5 1511
H5-1511
H5-1523
H5-1531
H5-1543
Pick-up Jam
Feed Jam
Duplex Jam
Print Jam
Exit Jam
Finisher Jam
Booklet Jam
11
4-1
Service Manual
Jam Location
Jam Bypass
Jam 0 Tray 1
Jam 0 Tray 2
Jam 0 Tray 3 (DCF)
Jam 0 Tray 4 (DCF)
Jam 0 Tray 3 (HCF)
Jam Feed 1
Jam Feed 2
Jam Feed 3 (DCF)
Jam Feed 4 (DCF)
Jam Regi
Jam Fuser Out
Jam Duplex 1
Jam Duplex 2
Jam Duplex Return
Jam Exit In (Face Down)
Jam Exit Out (Face Down)
Jam Exit In (Face Up)
Jam Exit Out (Face Up)
Finisher Jam 1
Finisher Jam 2
Finisher Jam 3
Finisher Jam 4
Finisher Jam 5
Finisher Jam 6
Finisher Jam 7
Finisher Jam 8
Finisher Jam 9
Finisher Jam 10
Finisher Jam 11
Finisher Jam 12
Finisher Jam 13
SAMSUNG ELECTRONICS
4.Servic
ce Mode
Jam Group
Error Code
Feed Jam
Regi Jam
Scan Jam
Scan Jam
Exit Jam
Service Manual
12
4-1
Jam Location
M4-1112
Feed In Jam
M4-1113
M4-1111
M4-1212
M4
1212
Regi In Jam
M4-1213
M4-1211
M4-1312
Scan In Jam
M4-1313
M4-1311
M4 1612
M4-1612
E it IIn JJam
Exit
M4-1613
M4-1611
M4-1412
M4-1413
M4-1411
M4-1512
M4-1513
M4-1511
M4-1712
M4-1713
M4
1711
M4-1711
SAMSUNG ELECTRONICS
4.Servic
ce Mode
Item
Sensing Method
Toner Cartridge
Toner (B
Black)
Auto Sensing
Imaging Cartridge
Imaging
g Unit (Black)
Auto Sensing
Fuser
Fuser
Auto Sensing
oller MP
P/up Ro
Count Clear
P/up Ro
oller Kit-tray1
Count Clear
P/up Ro
oller Kit-tray2
Count Clear
P/up Ro
oller Kit-tray3
Count Clear
P/up Ro
oller Kit-tray4
Count Clear
P/up Ro
oller HCF
Count Clear
F
Ozone Filter
Count Clear
Dust Filter
Count Clear
DADF Roller
Assemb
bly ADF Roller
Count Clear
Scanner
Count Clear
Roller
Filter
13
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4.Service Mode
4.5. Diagnostics
4.5.1. Engine Diagnostics
4.5.1.1. NVM Read/Write
Self Diagnostics > Engine Diagnostics > NVM Initialization
Restore NVM value to the factory default settings.
Diagnostics > Engine Diagnostics > NVM Read/Write
Purpose
Operation
Procedure
When the main NVM Read/Write window displays, users can navigate through
the list of codes with descriptions and saved values.
Users can also input a code to the text box to find a configuration value directly.
After selecting one value, pressing Edit button will open an interface for user
input.
Code
NVM Description
Meaning
Default
Max/Min
32bit
32bit
32bit
32bit
32bit
32bit
105-0200
60,000
10,000
/60,000
105-0210
60,000
10,000
/60,000
105-0220
60,000
10,000
/60,000
105-0230
60,000
10,000
/60,000
105-0240
60,000
10,000
/60,000
105-0250
60,000
10,000
/60,000
105-0260
60,000
10,000
/60,000
105-0270
60,000
10,000
/60,000
105-0280
60,000
10,000
/60,000
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SAMSUNG ELECTRONICS
4.Service Mode
Code
NVM Description
107-0080
107-0090
107-0120
109-0010
109-0020
109-0030
109-0040
109-0050
109-0060
109-0070
109-0080
109-0090
Heavy(106~175gsm) Temperature
Offset
Extra Heavy1(176~216gsm)
Temperature offset
Extra Heavy2(217~253gsm)
Temperature offset
Recycled paper(70~90gsm)
Temperature offset
109-0150
109-0170
109-0180
109-0190
109-0200
Meaning
Default Max/Min
Transfer2 HV
Transfer2 HV of Duplex
Saw Plate Duty
Target Temperature during stand
by mode.
Target Temperature during
Power save mode.
Target Temperature for thin
paper.
Target Temperature for plain
paper.
Target Temperature for thick
paper.
Target Temperature for heavy
paper.
Target Temperature for extra
heavy1 paper.
Target Temperature for extra
heavy2 paper.
Target Temperature for
Recycled paper.
Media type offset for fuser roll
temperature.
Media type offset for fuser roll
temperature.
Media type offset for fuser roll
temperature.
Fusing nip pressure offset for
thin paper
Fusing nip pressure offset for
envelopes
0~255
0~255
0~255
0
-5/5
-5/5
-5/5
-5/5
-5/5
-5/5
-5/5
-5/5
-5/5
-5/5
-5/5
-5/5
-5/5
-5/5
* Environment
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4.Servic
ce Mode
Operation
Procedure
Verification
N/A
Specification
N/A
Code
Displayed Name
Meaning
Tra
ay3 feed motor on/off
Tra
ay1 elevate motor on/off
Tra
ay2 elevate motor on/off
Ma
ain motor is on/off
Bla
ack OPC/DEV motor is on/off
Wa
aste toner motor on/off
De
etect if black OPC/DEV motor runs at normal speed
De
etect if fuser motor runs at normal speed
De
etects if LSU motor1 runs at normal speed.
Byp
pass Pickup clutch(MP Tray).
16
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4.Servic
ce Mode
Code
Displayed Name
Meaning
Re
egistration clutch
Du
uplex clutch
En
ngages drive to color, motor dev
De
etect when paper is in tray1.
De
etect when a paper is at feed sensor.
De
etect when paper is in tray2.
De
etect when a paper is at tray2 feed sensor. (optional)
De
etect when paper is in tray3.
De
etect when a paper is at tray3 feed sensor. (optional)
De
etect when paper is in tray4.
De
etect when a paper is at tray4 feed sensor. (optional)
De
etects when paper is in bypass tray(MP tray).
De
etect when a paper is at Regi. sensor.
De
etect when a paper is at exit sensor.
De
etect when a paper is at duplex jam1 sensor.
De
etect when a paper is at duplex jam2 sensor.
De
etect when a paper is at fuserout .
De
etect Inner Tray(Option)
De
etect outbin full status of expander.
De
etect outbin2 full status of expander.
De
etect when main tray is closed.
De
etect when option tray is closed.
De
etect size enum of paper in tray1
De
etect size enum of paper in tray2
De
etect size enum of paper in tray3
De
etect size enum of paper in tray4
De
etect size enum of paper in bypass tray(MP tray).
De
etect cleaning sensor
De
etach(Saw) bias voltage on at normal drive level
De
etect if the fuser press is located Home position.
Fu
user bias voltage on at normal drive level
17
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4.Servic
ce Mode
Code
Displayed Name
Meaning
Ru
un/Stop Stacker motor
Ru
un/Stop Staple motor
Ru
un/Stop Stopper motor
Ru
un/Stop Front tamper motor
Ru
un/Stop Rear tamper motor
De
etect paper at bride exit
De
etect paper at finisher entrance
De
etect paper at finisher top tray
De
etect paper at compile exit
De
etect paper at compile
De
etect thickness of paper
De
etect paper at manual staple area
De
etect manual staple button is on/off
De
etect paper at prime staple area
De
etect staple low
De
etect quantity of paper at stack
Ch
heck Stack if paper is over
Ch
heck Stack if paper is full
Ch
heck power supply status
De
etect door status
De
etect cover status
Ch
heck power charge
Ch
heck DIP switch 2 status
Ch
heck DIP switch 3 status
Ch
heck DIP switch 4 status
De
etect bridge unit
De
etect punch unit
De
etect booklet unit
Ch
heck hardware version
De
etect divert position
De
etect paddle home position
De
etect tamp front home position
De
etect tamp
p rear home p
position
18
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4.Servic
ce Mode
Code
Displayed Name
Meaning
De
etect stapler main home position
De
etect clinch home position
De
etect clinch position position
De
etect staple sub home position
De
etect stapler safety position
De
etect eject home position
De
etect ejector Encoder
De
etect support-finger home position
De
etect clamp home position
De
etect clamp reverse position
Ch
heck stack encoder
Ch
heck scan home
Ch
heck Scan Edge 1
Ch
heck Scan Edge 2
Ch
heck Scan Edge 3
Ch
heck Punch home
Ch
heck Punch position A
Ch
heck Punch position B
Ch
heck Punch Encoder
Ch
heck Hopper set
Ch
heck Feed entrance
Ch
heck Feed exit
Ch
heck Trayy paper
p p
Ch
heck Fold exit
Ch
heck Fold motor ready
Ch
heck Knife home
Ch
heck Knife motor ready
Ch
heck Gate home
Ch
heck Guide home
Ch
heck Stacker full
Ch
heck Stapler home
116-5670
116
5670 Fnsh Low staple 1 sensor
Ch
heck Low staple 1
19
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4.Servic
ce Mode
Code
Displayed Name
Meaning
Ch
heck Low staple 2
Ch
heck Stopper home
Ch
heck Front tamper home
Ch
heck Rear tamper home
Co
ontrol safety interlock switch on/off
Sta
art/Stop duplex fan1 run
Sta
art/Stop fuser out fan
Sta
art/Stop SMPS in fan
Sta
art/Stop ozone suction fan
De
etects if duplex fan1 runs at normal speed.
De
etects if fuser-out fan runs at normal speed.
De
etects if SMPS-out fan runs at normal speed.
De
etects if ozone suction fan motor runs at normal speed.
20
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SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 2 Fax Diagnostics
4.5.2.
4.5.2.1. Fax NVM Read/Write
Diagnostics > Fax Diagnostics > Fax NVM Re
ead/Write
Purpose
Operation
Procedure
When the main NVM Read/Wriite window displays, users can navigate through
the list of configuration values th
hat display along with description.
Users can also input a code to the
t text box to find a configuration value directly.
After selecting one value, pressing Edit button will open an interface for user
input.
Verification
N/A
Specification
N/A
Code
(Line 1)
Code
(Line 2)
N
Displayed Name
Default
20-200
21-200
20-210
21-210
20-220
21-220
20-300
21-300
Ring On Time
170
20-310
21-310
560
20-320
21-320
Ring
g Detection Freq
q
20-400
21-400
20-410
21-410
11
20-420
21-420
DTMF Timing
20-520
21-520
Error Rate
20-530
20
530
21-530
21
530
20-540
21-540
20-550
21-550
20-700
21-700
20-800
21-800
Modem Speed
20 810
20-810
21 810
21-810
12
20-830
21-830
55
20-999
21-999
21
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SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 5 2 2 Fax
4.5.2.2.
F
Test
T t Routines
R ti
Diagnostics > Fax Diagnostics > Fax Test Rou
utines
Purpose
Operation
Procedure
Verification
N/A
Specification
N/A
Code (Line 1)
Code (Line 2)
Displayed Name
20-012
21-012
20-014
21-014
20-015
21-015
20-016
21-016
20-020
21-020
DMTF # Line
20-021
21-021
DMTF * Line
20-022
21-022
DMTF 0 Line
20-023
21-023
DMTF 1 Line
20-024
21-024
DMTF 2 Line
20-025
21-025
DMTF 3 Line
20-026
21-026
DMTF 4 Line
20-027
21-027
DMTF 5 Line
20-028
21-028
DMTF 6 Line
20-029
21-029
DMTF 7 Line
20-030
21-030
DMTF 8 Line
20-031
21-031
DMTF 9 Line
20-040
21-040
20-041
20
041
21-041
21
041
20-042
21-042
20-043
21-043
20-044
21-044
20-045
21-045
22
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4.Servic
ce Mode
Code (Line 1)
Code (Line 2)
Displayed Name
20-046
21-046
20-047
21-047
20-048
21-048
20-049
21-049
20-050
21-050
20-051
21-051
20-052
21-052
20-053
21-053
20-054
21-054
20-055
21-055
20-056
21-056
20-057
21-057
20-058
21-058
20-059
21-059
20-060
21-060
20-061
21-061
20-062
21-062
23
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SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 3 Scanner
4.5.3.
S
Diagnostics
4.5.3.1. Shading Test
Diagnostics > Scanner Diagnostics > Shading
g Test
Purpose
Operation
Procedure
Verification
N/A
Specification
N/A
Operation
Procedure
When the main NVM Read/Wriite window displays, users can navigate through
the list of codes with description
ns and saved values.
Users can also directly input a code
c
to the text box to find a NVM.
After selecting a code,
code the Edit
Edit button will be enabled only if the code is writable
writable.
If the selected code is writable and
a the Edit button is enabled, press the button to
configure the desired value for the
t code.
Verification
N/A
Specification
N/A
Code
NVM Description
Meaning
Access
05-0000
Pick up Count
Read Only
05-0010
Read/Write
05-0020
Read/Write
24
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Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
Operation
Procedure
Verification
N/A
Specification
N/A
Code
Meaning
g
Access
05-0000
High/Low
05-0001
High/Low
05-0020
High/Low
05-0040
High/Low
05-0060
High/Low
05-0070
High/Low
05-0080
High/Low
05-0081
High/Low
05-0090
High/Low
05-0100
High/Low
05-0110
On/Off
05-0111
Running/Stop
05-0120
High/Low
05-0121
High/Low
05-0122
High/Low
25
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SAMSUNG ELECTRONICS
4.Servic
ce Mode
Code
Meaning
g
Access
05-0210
Running/Stop
05-0220
Running/Stop
05-0230
Running/Stop
05-0240
Running/Stop
06-0000
High/Low
06 0001
06-0001
S
Scanner
Original
O i i l Si
Size Detecting
D t ti S
Sensor 2
Hi h/L
High/Low
06-0010
High/Low
06-0011
High/Low
06-0020
Running/Stop
26
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4.Servic
ce Mode
4 5 4 Adjustment
4.5.4.
Adj t
t
4.5.4.1. Print Adjustment
Diagnostics > Adjustment > Print Adjustmen
nt > Automatic Adjustment
Purpose
Operation
Procedure
Verification
Print out and check if all the possition of scale marks (,,,) in the image are
located within the specified limitt.
Specification
Front
o Side
de
Back
ac Side
de
4-2
27
Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
Operation
Procedure
Vertical
Adjustment
or = 398.0
398 0 m
mm
+20
or = 402.5 mm
m
-25
Horizontal
Adjustment
or = 275.3 mm
m
+17
or = 278.9 mm
m
-19
Verification
Print out and measure if the length of vertical (400mm) and horizontal line
(277mm) in the print-out are corrrect.
Specification
Operation
Procedure
Sim
mplex
Lea
ading
Ed
dge
= 8.5 mm
+
+15
Simplex
Side Edge
Duplex
Leading
Edge
Duplex
Side Edge
-16
= 11.6 mm
+20
= 8.0
8 0 mm
-30
= 13.0 mm
Verification
Print out and check if all the possition of scale marks (,,,) in the image are
located within the specified limitt.
Specification
28
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SAMSUNG ELECTRONICS
4.Servic
ce Mode
Operation
Procedure
Simp
plex
Lead
ding
Edg
ge
= 11.5 mm
-1
15
Simplex
Side Edge
Simplex
Leading
Edge
Simplex
Side Edge
-16
= 8.4 mm
-20
= 12.0 mm
+30
= 7.0 mm
Verification
1. Copy the Scanner A/S Charrt . Scanning must be occur at the scanner glass .
2. Check if all the position of scale marks (,, , ) in the image are located
within the specified limit.
Specification
29
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SAMSUNG ELECTRONICS
4.Servic
ce Mode
Operation
Procedure
Verification
1. Scan the Scanner A/S Charrt and send it to a PC. Scanning must be occur
from the scan glass.
2 To check the image position,
2.
n compare the position of scale marks (
(,)
) of
the chart to the copy.
3. To check the magnification, compare the length of line of the chart to the
copy.
Specification
, : 10 , 1.5mm
: 190 , 1.5mm
30
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Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
Operation
Procedure
Leading
Edge
= 11.0 mm
-10
Side
Edge
Vertical Direction
Adjustment
+10
= 9.0 mm
= 191.7 mm
+0.8% (-3.4mm)
= 188.1 mm
1. Scan the Scanner A/S Chart and send it to a PC. Scanning must be occur
from the scan glass.
on, compare the position of scale marks (,) of
2. To check the image positio
the chart to the copy.
3. To check the magnification,, compare the length of line of the chart to the
copy .
Specification
, : 10 , 1.5mm
: 190 , 1.5mm
e: 0.1, Min/Max: -6/+6
Image Position Unit: mm, Scale
Magnification Unit: %, Scale: 0.1(0.42mm), Min/Max: 99/101
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4.Servic
ce Mode
Operation
Procedure
P
d
Verification
1. Copy the Scanner A/S Charrt. Scanning must be occur from the DADF.
2. To check the image position,
2
n compare the position of scale marks (
(,)
) of
the chart to the copy.
3. To check the magnification, compare the length of line of the chart to the
copy .
Specification
, : 10 , 1.5mm
: 190 , 1.5mm
32
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SAMSUNG ELECTRONICS
4.Servic
ce Mode
Operation
p
Procedure
Leading
Edge
= 11.5 mm
-15
Side
Edge
Vertical Direction
Adjustment
-12
= 8.8 mm
= 191.3 mm
= 188.0 mm
1. Copy the Scanner A/S Chart. Scanning must be occur from the DADF.
on, compare the position of scale marks (,) of
2. To check the image positio
the chart to the copy.
3. To check the magnification,, compare the length of line of the chart to the
copy .
Specification
, : 10 , 1.5mm
: 190 , 1.5mm
e: 0.1, Min/Max: -6/+6
Image Position Unit: mm, Scale
Magnification Unit: %, Scale: 0.1(0.42mm), Min/Max: 99/101
33
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4.Servic
ce Mode
Fuser
37
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4.Servic
ce Mode
38
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4.Servic
ce Mode
4
4.5.5.
ACS
CS
Diagnostics > ACS
Purpose
To set the color sensing level off auto color mode in scan function.
Operation
Procedure
Verification
N/A
Specification
Color
Coverage
Level 1
Level 2
Level 3
Level 4
Level 5
0.1 %
0.4 %
1.0 %
1.5 %
2.0 %
39
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4.Servic
ce Mode
4 5 6 Color
4.5.6.
C l M
Managementt
4.5.6.1. Scan CTD
Diagnostics > Color Management > Auto To
one Adjustment > Scan CTD
Purpose
Operation
Procedure
4 Th
4.
The arrow iin lleft
ft ttop off th
the test
t t pattern
tt
need
d s tto h
head
d tto th
the lleft-top
ft t side
id off
scan glass and to be placed face down.
b pressing OK button.
5. Run the pattern scanning by
6. Exit Scan CTD mode.
Verification
Specification
N/A
40
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Service Manual
SAMSUNG ELECTRONICS
4.Servic
ce Mode
4 6 Service
4.6.
S
i
F
Functions
ti
4.6.1. Main Memory Clear
Service Functions > Main Memory Clear
This function resets the main memory of the system tto the factory default setting
setting. It can be used to reset
the system to the initial value when the product is fun
nctioning abnormally. All the user configured values
return to the default values.
c
of the system locates, and rebooting of the
To clear the main memory, users need to select the country
system is required.
41
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4.Servic
ce Mode
4 6 4 Port
4.6.4.
Service Functions > Port
This function enables/disables remote connections to
o the system via telnet, OSGI command shell, and
SMB(samba) protocol.
This function can be used when there is a problem that requires developers to access the system or
when there is a need for developers to upload appliccations for a test.
Since enabling those ports can creates a risk of damaging data stored in the device, agreement of the
administrator of the customer site is necessary. The user must log in as the administrator to
enable/disable the services.
4 6 6 Toner Save
4.6.6.
S
Service Functions > Toner Save
This function reduces the use of toner up to 30% and
d only applies to monochrome printing.
42
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4.Servic
ce Mode
43
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4.Servic
ce Mode
4 6 10 TR C
4.6.10.
Control Mode
Service Functions > TR Control Mode
Purpose
Operation
Procedure
1. TR Control Mode
Choose the paper group, pa
aper side, and paper direction.
Adjust PWM value based on
n the problem type.
Blur : Increase PWM
M value
Poor Transfer : Incre
ease PWM value
Re-transfer : Decrea
ase PWM value
White Spot : Decrea
ase PWM value
OPC Cyclic Ghost : Decrease PWM value
Poor Transfer
Blur
White Spot
Retransfer
2 Bl
2.
Blur U
Upgrade
d M
Mode
d :T
Turn on the
th mode
d when
h black
bl k lines
li
becomes
b
blur.
bl
n the mode when transfer on OHP becomes poor.
3. OHP Upgrade Mode : Turn on
Note that this option needs to be
e turned on only if there is a transfer problem in
OHP printing. Most of OHP types can be used without this option turned on.
Verification
Print out a test job and make surre the transfer problem has resolved.
Specification
N/A
44
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4.Servic
ce Mode
Operation
Procedure
Enter the cool down mode and set the stabilization time.
- Off
- 30 sec
- 50 sec
- 70sec
Verification
Specification
N/A
Reference
Service Manual
45
4-4
SAMSUNG ELECTRONICS
5.Updating
g Firmware
5 Updating
5.
U d ti
Firmware
Fi
This chapter includes instructions for updating the printer firmware.
deo board or engine board or OPE board.
You have to update the firmware after replacing the vid
You can update the printer firmware by using one of th
he following methods:
Update the firmware by using the printer control pan
nel
Update the firmware by using the network.
Service Manual
5-1
SAMSUNG ELECTRONICS
5.Updating
g Firmware
Service Manual
5-2
SAMSUNG ELECTRONICS
5.Updating
g Firmware
Service Manual
5-3
SAMSUNG ELECTRONICS
5.Updating
g Firmware
9. The Installation window will list the files on the USB drive.
d
Touch the name of the firmware file to select it,
and then press the [OK] button.
Note: Firmware file format type is *.hds or *.parr
Service Manual
5-4
SAMSUNG ELECTRONICS
5.Updating
g Firmware
Validation Info
Item
Description
Firmware
Version
Model
State
Upgrade status
Updatable = Component will be upgraded
Same version installed = Component will not
n be upgraded
Overwrite
Service Manual
5-5
SAMSUNG ELECTRONICS
5.Updating
g Firmware
5-6
SAMSUNG ELECTRONICS
5.Updating
g Firmware
52U
5.2
Updating
d ti
ffrom th
the N
Netwo
t ork
k
WARNING: Failure to follow these instructions could lead to corruption issues and prevent the proper
operation of this printer. Follow all of the instructionss carefully.
Perform the following procedure to update the printerr firmware from the network.
1. Go to the SyncThru Web Service (SWS) main hom
me page, clicks the [Maintenance].
Service Manual
5-7
SAMSUNG ELECTRONICS
5.Updating
g Firmware
Service Manual
5-8
SAMSUNG ELECTRONICS
5.Updating
g Firmware
6. If the PAR file is valid, the MFP device will displayy the PAR package details.
[Version] shows compare result with currently installe
ed version.
[Model] indicates whether firmware model is matched with the MFP device.
[N: Same Version] means the device will not update firmware because it has already same version.
[N: Option] means the MFP device will not update firmware because option is not equipped
equipped.
[N: System] means the MFP device will not update firmware because model is unmatched to MFP device.
[Y: Updatable] means the MFP device is ready to up
pdate firmware.
5-9
SAMSUNG ELECTRONICS
5.Updating
g Firmware
8. Once the installation is complete, the MFP device will provide final result.
Service Manual
5-1
10
SAMSUNG ELECTRONICS
6. Preventive Maintenance
6 Preventive
6.
P
ti
Maintena
M i t ance (PM)
This chapter includes instructions and examples you can
c use to perform preventative maintenance tasks
on the printer.
Some of the printers parts have shorter life spans tha
an other printer hardware. Preventive maintenance
(PM) allows you to maintain the functionality of the priinter by periodically inspecting and cleaning the
hardware and by replacing parts that have reached their useable limit.
PM kits packaged for each unit or group of parts with the same replacement number of output pages,
allows you to carry out efficient parts replacement.
To extend the life of equipment, overhauling is require
ed when a specified number of pages have been
printed or when a specified
p
p
p
period of time has p
passed
d, regardless
g
of the number of output
p pages.
p g
6 1 PM Supplies
6.1
S
li
This section contains information about PM supplies and
a PM schedules. PM Supplies include the following:
PM Parts
PM Kits
6.1.1 PM Parts
The following tables contain the names of the PM partss and the scheduled time for cleaning (C) or replacing
(R).
Toner cartridge
Part code
High Yield Toner cartridge
Standard Yield Toner cartridge
20K
MLT-K606S
(Korea/USA only)
MLT-K607S
35K
R
6-1
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
Imaging unit
Part code
Imaging Unit
50K
150K
MLT-R607K
Charge scorotron
100K
200K
250K
300K
R
C
C
50K
100K
150K
200K
250K
300K
MLT-W606
Paper Path
Part code
50K
100K
150K
200K
Pick Up Roller
(Tray 1,2, DCF, HCF)
JC93-00540A
Retard
R
t dR
Roller
ll
(Tray 1,2, DCF, HCF)
JC93-00540A
Forward Roller
(Tray 1,2, DCF, HCF)
JC93-00540A
MP Pick Up Roller
JC90-00540A
MP Retard Roller
JC90-00540A
MP Forward Roller
JC90-00540A
JC93-00078B
Registration Roller
JC66-03893A
Feed Roller
JC66-02312A
Transport route,Guide
Sensor
6-2
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
DADF
Part code
75K
150K
225K
300K
JC97-04009A
JC97-04243A
Fuser Unit
Part code
50K
100K
150K
200K
250K
300K
JC91-01143A
JC91-01144A
50K
100K
JC95-01134A
150K
200K
250K
300K
R
Frame
Ozone Filter
Part code
50K
100K
150K
200K
250K
300K
JC29-00002A
6-3
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
6-4
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
6 2 PM Procedures
6.2
P
d
This section contains the procedures you use to perforrm preventative maintenance on the printer.
6-5
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
SAMSUNG ELECTRONICS
6. Preventive Maintenance
6 2 2 IImaging
6.2.2
i unit
i
6-7
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
CAUTION
Do not use sharp objects, such as a knife or
scissors, to open the imaging unit package. You
could damage the surface of the imaging unit.
NOTE
If toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water
water. Hot water
sets toner into fabric.
CAUTION
Be careful not to scratch the surface of the imaging
unit.
To prevent damage, do not expose the imaging unit
to light for more than a few minutes. Cover it with a
piece of paper to protect it if necessary
necessary.
6-8
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
6-9
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
13. Close the front door. Ensure that the door is securrely closed.
NOTE
O
e will not operate.
If the front door is not completely closed, the machine
6-1
10
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
[A]
CAUTION
Please dont touch the surface of the transfer
roller.
6-1
11
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
[A]
6-1
12
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
6-1
13
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
6-1
14
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
[A]
6-1
15
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
[B]
6-1
16
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
6 2 10 Scanner
6.2.10
S
Fan
F Filter
Fil
1. Unbolt the screw that assembles the scanner fan
cover.
2. Separate the scanner fan cover from the copier.
6-1
17
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
[A]
6-1
18
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
[A]
[A]
6-1
19
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
[A]
[B]
6-2
20
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
3 S
3.
Squeeze smallll amountt off
COATING-GLASS[A] to micro fiber cloth.
[A]
CAUTION
Please dont squeeze much amount of
COATING-GLASS.
If too much COATING-GLASS is used,
too much drying time is needed
needed.
6-2
21
Service Manual
SAMSUNG ELECTRONICS
6. Preventive Maintenance
[ Contaminated Sensor]
6-2
22
Service Manual
SAMSUNG ELECTRONICS
7.Troubles
shooting
7 Troubleshooting
7.
7.1 Procedure for checking symptoms
This chapter describes how to troubleshooting the prrinter. Troubleshooting is explained using two
approaches:
A step-by-step verification procedure that system
matically confirms that particular components of the
printer are properly functioning until a problem is found.
An error code detail table shows the error codes,, their possible causes, and troubleshooting.
Service Manual
7--1
SAMSUNG ELECTRONICS
7.Troubles
shooting
Environment
1.Check if the machine is installed on a solid, LEVELE
ED surface.
2.Check if the machine is exposed to direct sunlight.
3.Check if the power supply plug inserted in the product and directly to the wall outlet.
o the specified power source.
4.Check if the power supply voltage within 10 volts of
Media
1.Check if the media is supported within specificationss.
2.Ensure that the paper size in the printer driver settings matches the paper selection in the software
application settings you use.
use
3.Check if the media is curled, folded.
Component
1.Check if the toner cartridges and imaging units are in
nstalled correctly.
2.Check if the Fuser unit and cartridge transfer unit are
e installed correctly.
3.Check if the front cover and side cover are closed.
Service Manual
7--2
SAMSUNG ELECTRONICS
7.Troubles
shooting
7 2 Error
7.2
E
code
d and
dT
Troubles
bl shooting
h ti
7.2.1 Error code and error message
ERROR CODE
ERROR MES
SSAGE
PAGE
A1-1113
Motor Failure: #A1-1113. Turn off then on. Call forr service if the problem persists
7-A- 1
A1-1211
Motor Failure: #A1-1211. Turn off then on. Call forr service if the problem persists
7-A- 3
A1-1213
Motor Failure: #A1-1213. Turn off then on. Call forr service if the problem persists
7-A- 3
A1-2111
Motor Failure: #A1-2111. Turn off then on. Call forr service if the problem persists
7-A- 5
A1-2113
Motor Failure: #A1-2113. Turn off then on. Call forr service if the problem persists
7-A- 5
A1-5113
Motor Failure: #A1-5113. Turn off then on. Call forr service if the problem persists
7-A- 7
A2-1410
7-A- 9
A2-1411
7-A- 9
A2-1510
7-A- 9
A2-1511
7-A- 9
A2-2310
7-A- 9
A2-2311
7-A- 9
A2-2810
7-A- 9
A2-2811
7-A- 9
A2-2920
Fan Failure: #A2-2920. Open the door, then close it. Call for service if the problem persists
7-A- 9
A2-2921
Fan Failure: #A2-2921. Open the door, then close it. Call for service if the problem persists
7-A- 9
A3-2210
7-A- 11
A3-3111
7-A- 12
A3-3112
7-A- 12
A3-3113
7-A- 12
A3 3114
A3-3114
S
Sensor
FFailure:
il
#A3
#A3-3114.
3114 Turn
T
off
ff then
h on. Call
C ll ffo
or service
i if the
h problem
bl
persists
i
7 A 12
7-A-
A3-3311
7-A- 13
A3-3312
7-A- 13
A3-3411
7-A- 13
A3-3412
7-A- 13
Service Manual
7--3
SAMSUNG ELECTRONICS
7.Troubles
shooting
ERROR CODE
ERROR MES
SSAGE
PAGE
C1-1110
7-C- 1
C1-1130
7-C- 2
C1-1140
7-C- 2
C1 1311
C1-1311
T
Toner
Cartridge
C t id
Failure:
F il
#C1-1311.
#C1 1311 Install
I t ll toner
t
cartridge
t id
again
i
7 C 3
7-C-
C1-1411
7-C- 4
C1-1512
7-C- 5
C3-1110
7-C- 6
C3-1130
C3
1130
7-C7
C 6
C3-1140
7-C- 6
C3-1211
7-C- 7
C3-1312
7-C- 7
C3-1411
7-C- 8
C3-1422
7-C- 9
C3-1512
7-C- 10
C6-1110
7-C- 11
C6-1120
7-C- 11
C6-1311
7-C- 12
C7-1110
7-C- 13
C7-1130
7-C- 13
C7-1311
7-C- 14
H1-1311
7-H- 1
H1-1312
7-H- 2
H1-1317
7-H- 3
H1-1318
7-H- 3
H1-1411
7-H- 4
H1-1412
7-H- 5
H1-1417
7-H- 6
H1-1418
7-H- 6
Service Manual
7--4
SAMSUNG ELECTRONICS
7.Troubles
shooting
ERROR CODE
ERROR MES
SSAGE
PAGE
H1-1311
7-H- 1
H1-1312
7-H- 2
H1-1317
7-H- 3
H1 1318
H1-1318
P
Paper
jam
j
in
i T
Tray 3
7 H 3
7-H-
H1-1411
7-H- 4
H1-1412
7-H- 5
H1-1417
7-H- 6
H1-1418
H1
1418
7-H7
H 6
H2-2001
Refer to Finisher SM
H2-2002
Refer to Finisher SM
H2-2003
Refer to Finisher SM
H2-2005
Refer to Finisher SM
H2-2008
Refer to Finisher SM
H2-2009
Refer to Finisher SM
H2-2010
Refer to Finisher SM
H2-2012
Refer to Finisher SM
H2-2014
Refer to Finisher SM
H2-2129
Refer to Finisher SM
H2-2193
Refer to Finisher SM
H2-2257
Refer to Finisher SM
H2-2322
Refer to Finisher SM
H2-2386
Refer to Finisher SM
H2-2449
Refer to Finisher SM
H2-2453
Refer to Finisher SM
H2-2463
Refer to Finisher SM
H2-2513
Refer to Finisher SM
H2-2522
Refer to Finisher SM
H2-2577
Refer to Finisher SM
Service Manual
7--5
SAMSUNG ELECTRONICS
7.Troubles
shooting
ERROR CODE
ERROR MES
SSAGE
PAGE
H2-2581
Refer to Finisher SM
H2-2589
Refer to Finisher SM
H2-2705
Refer to Finisher SM
H2 2713
H2-2713
Fi i h Error
Finisher
E
#H2-2713.
#H2 2713 Turn
T
off
ff th
then on.
R f tto Finisher
Refer
Fi i h SM
H2-2775
Refer to Finisher SM
H2-2778
Refer to Finisher SM
H2-2779
Refer to Finisher SM
H2-2A20
H2
2A20
Refer to Finisher SM
H2-2A32
Refer to Finisher SM
H2-2A52
Refer to Finisher SM
H2-2A61
Refer to Finisher SM
H2-2A62
Refer to Finisher SM
H2-2A63
Refer to Finisher SM
H2-3002
Refer to Finisher SM
H2-3005
Refer to Finisher SM
H2-3007
Refer to Finisher SM
H2-3257
Refer to Finisher SM
H2-3321
Refer to Finisher SM
H2-3385
Refer to Finisher SM
H2-3449
Refer to Finisher SM
H2-3578
Refer to Finisher SM
H2-3641
Refer to Finisher SM
H2-3705
Refer to Finisher SM
H2-3769
Refer to Finisher SM
H2-3A32
Refer to Finisher SM
H2-3A61
Refer to Finisher SM
H2-3A62
Refer to Finisher SM
H2-3A63
Refer to Finisher SM
Service Manual
7--6
SAMSUNG ELECTRONICS
7.Troubles
shooting
ERROR MES
SSAGE
PAGE
M1-1113
7-M- 1
M1-1213
7-M- 2
M1-1610
7-M- 3
M2 1121
M2-1121
P
Paper
jam
j
in
i T
Tray 1
7 M 4
7-M-
M2-1124
7-M- 4
M2-1125
7-M- 4
M2-1131
7-M- 4
M2-1134
M2
1134
7-M7
M 4
M2-1135
7-M- 4
M2-1211
7-M- 5
M2-1213
7-M- 5
M2-1214
7-M- 5
M2-1321
7-M- 6
M2-1324
7-M- 6
M2-1325
7-M- 6
M2-1331
7-M- 7
M2-1333
7-M- 7
M2-1334
7-M- 7
M2-2111
7-M- 8
M2-2113
7-M- 8
M2-2114
7-M- 8
M2-2213
7-M- 9
M2-2215
7-M- 9
M2-2216
7-M- 9
M2-2411
7-M- 10
M2-2413
7-M- 10
M2-2414
G
help)
Paper jam at the return of duplex path (display Graphical
7-M- 10
M3-1211
7-M- 11
Service Manual
7--7
SAMSUNG ELECTRONICS
7.Troubles
shooting
ERROR CODE
ERROR MES
SSAGE
PAGE
M3-1211
7-M-11
M3-1213
7-M-11
M3-1214
7-M-11
M3 2230
M3-2230
O t t tray(face
Output
t (f
down)
d
) is
i full.
f ll Remove
R
printed
i t d me
edia
di
7 M 12
7-M-12
S1-2411
7-S-1
S1-2433
7-S-2
S1-2434
7-S-3
S1-2435
S1
2435
7 S 3
7-S-3
S1-2436
7-S-3
S1-2437
7-S-3
S1-2438
7-S-3
S1-2439
7-S-3
S1-2443
7-S-2
S1-2444
7-S-2
S1-2445
7-S-2
S1-2446
7-S-2
S1-2447
7-S-2
S1-2448
7-S-2
S1-2449
7-S-2
S1-2511
7-S-4
S1-2523
7-S-4
S1-2540
7-S-4
S2-1211
7-S-6
S2-2311
7-S-6
S2-3110
7-S-6
S2-4210
7-S-7
S2-4410
7-S-7
S2-4A10
7-S-7
Service Manual
7--8
SAMSUNG ELECTRONICS
7.Troubles
shooting
ERROR CODE
ERROR MES
SSAGE
PAGE
S3-3111
7-S- 8
S3-3121
S
Case)Scanner is locked
Scanner locked or another problem occurred.(No Switch
7-S- 9
S3-3211
7-S- 10
S5 3131
S5-3131
UI System
S t
FFailure
il
7 S 11
7-S-
S6-3122
7-S- 12
S6-3123
7-S- 13
U1-2114
7-U- 1
U1-2115
U1
2115
7-U7
U 3
U1-2119
7-U- 1
U1-2131
7-U- 4
U1-2132
Fuser Unit Failure: #U1-2132. Turn off then on. Call for service if the problem persists
7-U- 6
U1-2134
7-U- 4
U1-2135
7-U- 6
U1-2141
7-U- 8
U1-2142
7-U- 8
U2-1111
7-U- 9
U2-1113
7-U- 10
U2-1114
7-U- 9
U3-3212
7-U- 11
U3-3213
7-U- 11
U3-3214
7-U- 11
U3-3312
7-U- 12
U3-3313
7-U- 12
U3-3314
7-U- 12
U3-3413
7-U- 13
U3-3414
7-U- 13
U3-3513
7-U- 14
U3-3514
7-U- 14
Service Manual
7--9
SAMSUNG ELECTRONICS
7.Troubles
shooting
ERROR CODE
ERROR MES
SSAGE
PAGE
U3-3611
7-U- 15
U3-3612
7-U- 15
U3-3613
7-U- 15
U3 4210
U3-4210
T
Top
door
d
off scanner iis open
7 U 16
7-U-
Service Manual
7-1
10
SAMSUNG ELECTRONICS
7. Troubleshooting
7.2.2 Troubleshooting
Error code :
A1-1113
Error message :
Actuator Motor Failure #A1-1113: Turn off then on.
Symptom / Cause :
Main BLDC motor does not operate.
Troubleshooting method :
1. Turn off the machine then turn on.
2. If the problem persists, check whether foreign substances are near Regi-roller and MP. If there are
some debris, clean it.
3. Remove Rear-cover.
4. Check if the main drive motor connector is correctly connected.
(Refer to 3.8.1. Main drive motor)
Main BLDC (MP/REGI/DUPLEX)
SAMSUNG ELECTRONICS
7. Troubleshooting
Troubleshooting method :
6. If there is no problem, turn the machine on.
7. Check whether the motor moves by SVC mode.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0250)
a. If the motor does not operate
1) Check the signals and voltage by DVM.
(Refer to 8. System Diagram)
5V
24V
GND
7-A-2
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
A1-1211
A1-1213
Error message :
Actuator Motor Failure #A1-1211: Turn off then on.
Actuator Motor Failure #A1-1213: Turn off then on.
Symptom / Cause :
Fuser motor does not operate.
Fuser motor works but recognizes it with halt status.
Troubleshooting method :
1. Turn off the machine then turn on.
2. If the problem persists, check whether foreign substances are near Fuser. If there are some debris,
clean it.
3. Remove Rear-cover.
4. Check if the Fuser motor connector is connected correctly.
(Refer to 3.9 Exit drive unit)
7-A-3
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Troubleshooting method :
5. If there is no problem, turn the machine on.
6. Check whether the motor moves by SVC mode.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0440)
a. If the motor does not operate
1) Check the signals and voltage by DVM.
(Refer to 8. System Diagram)
5V
24V
GND
7-A-4
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
A1-2111
A1-2113
Error message :
Actuator Motor Failure #A1-2111: Call for service if the problem persists.
Actuator Motor Failure #A1-2113: Call for service if the problem persists.
Symptom / Cause :
OPC motor does not operate.
OPC motor works but recognizes it with half status.
Troubleshooting method :
1. Turn off the machine then turn on.
2. If the problem persists, check whether foreign substances are near OPC. If there are some debris, clean
it.
3. Remove Rear-cover.
4. Check if the OPC motor connector is connected correctly.
(Refer to 3.8.1. Main drive motor)
BLDC (OPC/DEVE)
7-A-5
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Troubleshooting method :
5. If there is no problem, turn the machine on.
6. Check whether the motor moves by SVC mode.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0300)
a. If the motor does not operate
1) Check the signals and voltage by DVM.
(Refer to 8. System Diagram)
5V
24V
GND
7-A-6
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
A1-5113
Error message :
Motor Failure: #A1-5513. Turn off then on. Call for service if the problem
persists
Symptom / Cause :
1. Toner motor is broken.
2. The relative connectors are disconnected.
3. Deve joint board and main board are defective.
Troubleshooting method :
1. Print a Supply information. If the total pages of Toner cartridge is under 1,000, take off Toner cartridge.
Check whether the seal is not removed.
7-A-7
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Troubleshooting method :
5V
24V
GND
7-A-8
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
A2-1410 / 1411
A2-1510 / 1511
A2-1521 / 1523
A2-2310 / 2311
A2-2810 / 2811
A2-2821 / 2823
A2-2920 / 2921
Error message :
Fan Failure: #A2-xxxx. Turn off then on. Call for service if the problem persists
Fan Failure: #A2-xxxx. Open the door, then close it. Call for service if the
problem persists
Symptom / Cause :
Fan operates abnormally.
Troubleshooting method :
4
5
1. A2-1510/1511/1521/1523 : Duplex Fan
2. A2-2310 / A2-2311 : FUSER Fan
3. A2-1410 / A2-1411 : SMPS In Fan
4. A2-2810/2811/2821/2823 : Ozone Fan
5. A2-2920/2921 : OPC Fan
1. Turn the machine off then on. If the problem persists, turn off.
2. Check if the Fan connectors is connected correctly.
3. Check whether the related fan works by SVC mode.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
122-0110 SMPS in fan run
122-0100 Fuser out fan run
122-0010 Duplex fan1 run
122-0140 Ozone suction fan run
7-A-9
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Troubleshooting method :
4. If the fan does not operate, measure the input voltage of fan by DVM. (check the red wire.)
Fan
Part Code
Duplex Fan
JC31-00161A
FUSER Fan
JC31-00161A
SMPS In Fan
JC31-00160B
OZONE Fan
JC31-00130B
OPC Fan
JC31-00127A
b. If not,
- Measure the voltage of SMPS. If the voltage is not 24V, replace SMPS(JC44-00100A(220V) / JC4400093A(110V)).
24V
5V
GND
- If SMPS is normal, replace Main Board(JC92-02587E(40), JC92-02587F(30)).
5. Fan works but the error persists,
a. Check yellow wire's voltage by DVM.
.
Connect
Disconnect
Work
0V
3.3 V
Stop
3.3 V
3.3 V
7-A-10
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
A3-2210
Error message :
Sensor Failure: Turn off then on. Call for service if the problem persists.
Symptom / Cause :
CTD sensor is defective.
Troubleshooting method :
1. Check if the Imaging unit motor works properly. If the motor is defective, replace Main drive
motor(JC93-00123B).
(Refer to 3.8.1 Main drive motor)
2. Check the TC value by SVC mode.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 111-5030)
3. If the TC value is between 80 to 120, replace Imaging unit(MLT-R607K).
7-A-11
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
A3-3111
A3-3112
A3-3113
A3-3114
Error message :
Sensor Failure: Turn off then on. Call for service if the problem persists.
Symptom / Cause :
The NC sensor in the fuser unit is defective.
The sensor signal is abnormal due to defective harness.
Troubleshooting method :
1. Turn the machine off then on. If the problem persists, turn off again.
2. Check if Fuser is connected correctly.
3. Execute the sensor test to check the sensor operates normally by SVC mode.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
109-0000 Fuser Temperature A
109-0010 Fuser Temperature B
4. Remove Fuser.
(Refer to 3.5 Fuser)
5. Disassemble Fuser and take off the NC thermistor.
(Refer to 3.5.1 Fuser cover)
6. Measure the resistance value of the thermistor by DVM. If the measured value is out of
307K~430K@25, replace Thermistor(1404-001453)
7. If the error persists, replace the Fuser(JC91-01144A(220V) / JC91-01143A(110V))
8. If the error persists after replacing fuser unit,
replace Main Board(JC92-02587E(40), JC92-02587F(30)) .
7-A-12
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
A3-3311
A3-3312
A3-3411
A3-3412
Error message :
Sensor Failure: Turn off then on. Call for service if the problem persists.
Symptom / Cause :
Inner temperature sensor is defective.
Troubleshooting method :
1. Turn the machine off then on.
2. Check if the sensor connector is connected properly.
(Refer to 3.7.13.1 Outer temperature sensor)
3. If the problem persists, execute the sensor test to check the sensor operation by SVC mode.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 109-0012)
4. Measure the resistance value of the connector at both ends.
- If the value is not "47.5K~52.5K (@ 25 )", replace the temperature sensor(JC32-00015A).
5 If the sensor is not defective, replace Main Board(JC92-02587E(40), JC92-02587F(30)) .
7-A-13
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
C1-1110
Error message :
Prepare new yellow toner cartridge.
Symptom / Cause :
Toner remained is 5 ~ 30% of its life.
Troubleshooting method :
1. Print Supply Information Report and check Life remaining.
(Machine Setup > Others > Report > System > Supplies information)
2. If Toner remains 5~30%, prepare Toner cartridge(MLT-K606S).
7-C-1
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
C1-1130
C1-1140
Error message :
End of life, Replace with new toner cartridge.
End of life, Replace with new toner cartridge
Symptom / Cause :
The toner cartridge is at the end of its life.
Troubleshooting method :
1. Print Supply Information Report and check Life remaining.
(Machine Setup > Others > Report > System > Supplies information)
2. If Toner remains 0%, replace Toner cartridge(MLT-K606S).
7-C-2
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
C1-1311
Error message :
Imaging Unit Failure: #C3-1312. Install imaging unit again
Symptom / Cause :
Toner supply is inefficient or abnormal.
Troubleshooting method :
1. Check if the toner leakage film is removed. If not, remove it.
2. Remove the toner cartridge. Shake the toner cartridge horizontally to distribute the toner evenly inside
the cartridge.
7-C-3
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
C1-1411
C1-1413
Error message :
Toner cartridge is not installed. Install it.
Symptom / Cause:
The toner cartridge is not installed. /
The CRUM data is not detected.
Troubleshooting method:
1. Open Front-cover. Then remove Waste toner box.
7-C-4
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
C1-1512
Error message :
Toner cartridge is not compatible. Check users guide.
Symptom / Cause :
Toner cartridge is not compatible.
Troubleshooting method :
1. Print the supply information report. Check the toner cartridge information.
(Machine Setup > Others > Report > System > Supplies Information)
2. If it is not a Samsung genuine or defective, replace Toner cartridge(MLT-K606S).
7-C-5
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
C3-1110
C3-1130
C3-1140
Error message :
Prepare new imaging unit
Replace with new imaging unit.
Symptom / Cause :
The Imaging unit has almost reached the end of life.
Troubleshooting method :
1. Print the supply information report. Check the toner cartridge information.
(Machine Setup > Others > Report > System > Supplies Information)
2. Check the life remaining information of Imaging unit. If its life is over, replace Imaging unit(MLTR607K).
7-C-6
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
C3-1211
C3-1312
Error message :
Imaging Unit Failure:#C3-1211. Please turn off then on
Imaging Unit Failure:#C3-1312. Please turn off then on
Symptom / Cause :
Sensor calibration error that detects the toner density for image stabilization control has occurred.
Troubleshooting method :
1. Open Front-cover and re-install Imaging unit.
2. If the terminal on Imaging unit is contaminated, clean it.
3. Check the connection of harness. If there is no problem, replace the TC sensor.
4. If the problem persists, replace the Deve clutch.
5. Print a Supplies Information.
(Machine Setup > Others > Report < System > Supplies Information)
6. If the life of Imaging unit is over, replace Imaging unit(MLT-R607K).
7-C-7
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
C3-1411
Error message :
Imaging unit is not installed. Install the unit.
Symptom / Cause:
Imaging unit is not installed
CRUM data is not detected.
Troubleshooting method:
7-C-8
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
C3-1422
Error message :
Imaging unit is not installed. Install the unit
Symptom / Cause :
The imaging unit need to clean periodically.
Troubleshooting method :
1. Open Front-cover.
2. Remove Waste toner box.
3. Clean Imaging unit by charger cleaner.
Pull the cleaner and insert it. Repeat 4~5 times.
4. If the problem persists, replace Imaging unit(MLT-R607K).
Caution
Don't pull the cleaner too hard.
7-C-9
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error code :
C3-1512
Error message :
Imaging unit is not compatible. Check user's guide
Symptom / Cause:
Imaging unit is not compatible
Troubleshooting method:
1. Print Supply Information Report and check the information of Imaging unit.
(Machine Setup > Others > Report > System > Supplies information)
2. If Imaging unit has a problem, replace Imaging unit.(MLT-K606S).
7-C-10
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
C6-1110
C6-1120
Error Message :
Prepare new fuser unit
Replace with new fuser unit
Symptom / Cause:
Life of the fuser unit is almost over.
Troubleshooting method:
7-C-11
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
C6-1311
Error Message :
Fuser unit is not installed correctly. Install it.
Symptom / Cause:
Fuser unit is not installed correctly.
Fuser unit is not connected properly.
Troubleshooting method:
7-C-12
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
C7-1110
C7-1130
Error Message :
Waste toner container is full. Replace it
Waste toner container is not installed. Install it
Symptom / Cause:
Waste toner container is almost full.
Troubleshooting method:
1. Open Front-cover.
2.Remove Waste toner box.
3. Check the waste toner in the box.
4. If the box is almost full, replace Waste toner box(MLT-W606).
7-C-13
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
C7-1311
Error Message :
Waste toner container is not installed. Install it
Symptom / Cause:
Waste toner container is not installed.
Troubleshooting method:
1. Open Front-cover.
2. Re-install Waste toner box.
3. If the problem persists, replace Waste toner box(MLT-W606).
7-C-14
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code
C d :
H1-1311
Error
E
message :
Paper jam in tray 3
Symptom / Cause :
Paper transport jam (paper Input section)
- The paper from the tray3 has not reached the tray3 fe
eed sensor within normal time after passing the tray4
feed sensor.
- When you open and close the take away (DCF, HCF) door, the paper has jammed at the tray3 feed
sensor.
Troubleshooting method :
1. Open the side & take away door. Remove the jamm
med paper.
Close the Side door. After warm up, if same jam occcurs, check the following.
2. Open the side & take away. Remove the jammed pa
aper between the feed roller of the tray3 pick up unit
and tray2 feed roller. If there is any defective part in this area, replace it.
3 If the
3.
th white
hit idle
idl roller
ll off th
the ttake
k away d
door b
breaks
k away,
a
release
l
th
the iinner cover and
d reassemble
bl th
the idl
idle
roller.
4. Check if the wall connector of tray3 pick up unit(JC8
81-07923A) is connected properly. Reconnect the
connector.
5. Enter the diagnostic mode, and check the feed senssor(0604-001393) test of the tray3 pick up unit.
If the paper is at sensor and Without paper messag
ge is displayed, replace the sensor.
6. Check if the connector of the tray3 pick up unit on th
he pick up drive unit is connected properly. Reconnect
it.
7. Replace the DCF board (JC81-08324A) or HCF boa
ard(JC81-07292A)
Service Manual
7-H
H-1
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code
C d :
H1-1312
Error
E
message :
Paper jam in tray 3
Symptom / Cause :
Paper transport jam (paper Input section)
- The
Th paper h
has nott reached
h d th
the ttray3
3 ffeed
d sensor with
ith
hi normall titime after
hin
ft pick
i k up.
Troubleshooting method :
1. Open the side & take away door. Remove the jamm
med paper.
Cl
Close
th
the Sid
Side d
door. Aft
After warm up, if same jam
j
occcurs, check
h k th
the ffollowing.
ll i
2. Install the Pick up (forward, reverse ) roller correctlyy.
3. If the pick up(forward, reverse) roller (JC93-00175A) is worn out or contaminated, replace it.
4. Check if p
paper
p in the cassette are curled,, replace
p
the p
paper
p or stretch to remove curling.
g
5. Check if the wall connector of tray3 pick up unit is co
onnected properly.
Reconnect the connector.
6. If the problem persists, remove the pick up unit(JC8
81-07923A) and check the following.
A. If the spring at the bottom of the pick up unit breakks away or is broken, replace the spring.
If the
th assembly
bl mold
ld partt with
ith spring
i iis b
broken,
k
re
eplace
l
itit.
B. If the compression spring of the guide-forward pickk up breaks away, reassemble or replace it.
C. If the error message displays despite paper emptyy in the cassette, check the empty actuator and photo
interrupt. Reassemble the empty actuator or replacce the photo interrupter(0604-001393).
In case that the actuator is broken, check the following
g:
1. Does the pick up (forward) roller rotate?
A. Check if the clutch connector of the pick up drive unit
u is connected properly. Reconnect it.
B. Enter the diagnostic mode. Execute clutch test . If it is defective, replace it.
C. If the timing belt of the pick up drive unit breaks aw
way or is broken, replace it.
D. Check if the motor connector of the pick up drive unit
u is connected properly. Reconnect it.
E. Enter the diagnostic mode. Execute motor test . If
I it is defective, replace it.
2. Replace the DCF board (JC81-08324A) or HCF boa
ard(JC81-07292A)
Service Manual
7-H
H-2
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code
C d :
H1-1317
H1-1318
Error
E
message :
Paper jam in tray 3
Symptom
S
t
/C
Cause :
Paper transport jam (paper Input section)
- The paper from the tray3 has not reached the tray3 fe
eed sensor within normal time after passing the tray4
feed sensor.
- When you open and close the take away (DCF, HCF) door, the paper has jammed at the tray3 feed
sensor.
Troubleshooting method :
1. Open the side & take away door. Remove the jamm
med paper.
Close the Side door
door. After warm up,
up if same jam occcurs,
curs check the following
following.
2. Open the side & take away. Remove the jammed pa
aper between the feed roller of the tray3 pick up unit
and tray2 feed roller. If there is any defective part in this area, replace it.
3. If the white idle roller of the take away door breaks away,
a
release the inner cover and reassemble the idle
roller.
4. Check if the wall connector of tray3 pick up unit(JC8
81-07923A) is connected properly. Reconnect the
connector.
5. Enter the diagnostic mode, and check the feed senssor(0604-001393) test of the tray3 pick up unit.
If the paper is at sensor and Without paper messag
ge is displayed, replace the sensor.
6. Check if the connector of the tray3 pick up unit on th
he pick up drive unit is connected properly. Reconnect
it.
7. Replace the DCF board (JC81-08324A) or HCF boa
ard(JC81-07292A)
Service Manual
7-H
H-3
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code
C d :
H1-1411
Error
E
message :
Paper jam in tray 4.
Symptom / Cause :
Paper transport jam (paper Input section)
- When you open and close the DCF take away door, the
t paper has jammed at the tray4 feed sensor.
Troubleshooting method :
1 Open the DCF take away door
1.
door. Remove the jammed
d paper
paper.
Close the DCF take away door. After warm up, if same jam occurs, check the following.
2. Check if the wall connector of tray4 pick up unit is co
onnected properly. Reconnect the connector.
3. Enter the diagnostic mode, and check the feed senssor test of the DCF pick up unit.
If the paper is contacting sensor and Without paper message is displayed, replace the sensor.
4. Check if the connector of the tray4 pick up unit(JC81-07923A) on the pick up drive unit is connected
properly.
Reconnect it.
ard(JC81-07292A)
5. Replace the DCF board (JC81-08324A) or HCF boa
Service Manual
7-H
H-4
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code
C d :
H1-1412
Error
E
message :
Paper jam in dual ca
apacity feeder.
Symptom / Cause :
Paper transport jam (paper Input section)
- The paper has not reached the tray4 feed sensor with
hin normal time after pick up.
Troubleshooting method :
1 Open the side & take away door
1.
door. Remove the jamm
med paper.
paper
Close the Side door. After warm up, if same jam occcurs, check the following.
2. Install the Pick up (forward, retard )roller correctly.
3. If the pick up roller is worn out or contaminated, replace it.
4. Check if paper in the cassette are curled, replace the paper or stretch to remove curling.
5. Check if the wall connector of tray3 pick up unit is co
onnected properly. Reconnect the connector.
6. If the problem persists, remove the pick up unit and check the following.
A. If the spring at the bottom of the pick up unit breakks away or is broken, replace the spring.
If the assembly mold part with spring is broken
broken, re
eplace itit.
B. If the compression spring of the guide-forward pickk up breaks away, reassemble or replace it.
C. If the error message displays despite paper emptyy in the cassette, check the empty actuator and photo
interrupt. Reassemble the empty actuator or replacce the photo interrupter(0604-001393).
In case that the actuator is broken, check the following
g:
1. Does the pick up (forward) roller rotate?
A. Check if the clutch connector of the pick up drive unit
u is connected properly. Reconnect it.
B. Enter the diagnostic mode. Execute clutch test . If it is defective, replace it.
C. If the timing belt of the pick up drive unit breaks aw
way or is broken, replace it.
D. Check if the motor connector of the pick up drive unit
u is connected properly. Reconnect it.
E. Enter the diagnostic mode. Execute motor test . If
I it is defective, replace it.
2. Replace the DCF board (JC81-08324A) or HCF boa
ard(JC81-07292A)
Service Manual
7-H
H-5
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code
C d :
H1-1417
H1-1418
Error
E
message :
Paper jam in tray 4
Symptom / Cause :
Paper transport jam (paper Input section)
- The paper from the tray4 has not reached the tray4 fe
eed sensor within normal time.
- When you open and close the take away (DCF, HCF) door, the paper has jammed at the tray4 feed
sensor.
Troubleshooting method :
1. Open the side & take away door. Remove the jamm
med paper.
Close the Side door. After warm up, if same jam occcurs, check the following.
2. Open the side & take away. Remove the jammed pa
aper between the feed roller of the tray4 pick up unit
and tray3 feed roller. If there is any defective part in
n this area, replace it.
3. If the white idle roller of the take away door breaks away,
a
release the inner cover and reassemble the idle
roller.
4. Check if the wall connector of tray4 pick up unit(JC8
81-07923A) is connected properly. Reconnect the
connector.
5. Enter the diagnostic mode, and check the feed senssor(0604-001393) test of the tray4 pick up unit.
If the paper is at sensor and Without paper messag
ge is displayed, replace the sensor.
6 Check if the connector of the tray4 pick up unit on th
6.
he pick up drive unit is connected properly.
properly
Reconnect it.
7. Replace the DCF board (JC81-08324A) or HCF boa
ard(JC81-07292A)
Service Manual
7-H
H-6
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M1-1113
Error message :
Paper jam in tray 1.
Symptom / Cause :
Paper transport jam (paper Input section)
- The paper has not reached the tray1 feed sensor within normal time after pick up.
Troubleshooting method :
1. Open the Side door. If there is a jammed paper, remove it.
Close the Side door. After warm up, if same jam occurs, check the following.
2. Install the Pick up (forward, retard )roller correctly.
3. If the pick up roller(JC93-00540A) is worn out or contaminated, replace it.
4. Check if paper in the cassette are curled, replace the paper or stretch to remove curling.
5. Check if the wall connector of tray1 pick up unit is connected properly. Reconnect the connector.
6. If the problem persists, remove the pick up unit(JC93-00070A(1st)/ JC93-00174A(2nd)) and check the
following.
a. If the spring at the bottom of the pick up unit breaks away or is broken, replace the spring.
If the assembly mold part with spring is broken, replace it.
b. If the compression spring of the guide-forward pick up breaks away, reassemble or replace it.
c. If the error message displays despite paper empty in the cassette, check the empty actuator and photo
interrupt. Reassemble the empty actuator or replace the photo interrupter.
In case that the actuator is broken, check the following :
1. Does the pick up (forward) roller rotate?
a. Check if the clutch connector of the pick up drive unit(JC93-00065A) is connected properly.
Reconnect it.
b. Enter the diagnostic mode. Execute clutch test . If it is defective, replace it(JC47-00037A).
c. If the timing belt of the pick up drive unit breaks away or is broken, replace it.
d. Check if the motor connector of the pick up drive unit is connected properly. Reconnect it.
e. Enter the diagnostic mode. Execute motor test . If it is defective, replace it.
2. Replace the main board(JC92-02587E(for 8240) / JC92-02587F(for 8230))
Service Manual
7-M-1
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M1-1213
Error message :
Paper jam in tray 2.
Symptom / Cause :
Paper transport jam (paper Input section)
- The paper has not reached the tray2 feed sensor within normal time after pick up.
Troubleshooting method :
1. Open the Side door. If there is a jammed paper, remove it.
Close the Side door. After warm up, if same jam occurs, check the following.
2. Install the Pick up (forward, retard )roller correctly.
3. If the pick up roller(JC93-00540A) is worn out or contaminated, replace it.
4. Check if paper in the cassette are curled, replace the paper or stretch to remove curling.
5. Check if the wall connector of tray1 pick up unit is connected properly. Reconnect the connector.
6. If the problem persists, remove the pick up unit(JC93-00070A(1st)/ JC93-00174A(2nd)) and check the
following.
a. If the spring at the bottom of the pick up unit breaks away or is broken, replace the spring.
If the assembly mold part with spring is broken, replace it.
b. If the compression spring of the guide-forward pick up breaks away, reassemble or replace it.
c. If the error message displays despite paper empty in the cassette, check the empty actuator and photo
interrupt. Reassemble the empty actuator or replace the photo interrupter.
In case that the actuator is broken, check the following :
1. Does the pick up (forward) roller rotate?
a. Check if the clutch connector of the pick up drive unit(JC93-00065A) is connected properly.
Reconnect it.
b. Enter the diagnostic mode. Execute clutch test . If it is defective, replace it(JC47-00037A).
c. If the timing belt of the pick up drive unit breaks away or is broken, replace it.
d. Check if the motor connector of the pick up drive unit is connected properly. Reconnect it.
e. Enter the diagnostic mode. Execute motor test . If it is defective, replace it.
2. Replace the main board(JC92-02587E(for 8240) / JC92-02587F(for 8230))
Service Manual
7-M-2
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M1-1610
Error message :
Paper jam in MP tray.
Symptom / Cause :
Paper transport jam (paper Input section)
- The paper has not reached the regi sensor within normal time after MP pick up.
Troubleshooting method :
1. Remove the jammed paper from the MP tray.
2. Open the side door. Remove the jammed paper.
Close the Side door. After warm up, if same jam occurs, check the following.
3. Install the MP Pick up (forward, retard )roller correctly.
4. If the MP pick up roller(JC90-00989A) is worn out or contaminated, replace it.
5. Check if papers in the MP tray are curled, replace the paper or stretch to remove curling.
6. Open the side door and remove the lower cover from the rear of the side unit. Check if the connector of
the MP tray unit and the connector of the joint PBA are connected properly. Reconnect the connector.
7. If the problem persists, remove the MP unit(JC90-00921A) from the side unit and check the following.
a. If the spring at the bottom of the MP unit breaks away or is broken, replace the spring.
If the assembly mold part with spring is broken, replace it.
b. If the spring of the guide to fix the pick up roller in MP unit breaks away, reassemble or replace it.
c. If the error message displays despite paper empty in the cassette, check the empty actuator and photo
interrupt. Reassemble the empty actuator or replace the photo interrupter.
d. If the driving gear breaks away or is broken, reassemble or replace it.
In case that the actuator is broken, check the following :
1. Does the pick up (forward) roller rotate?
a. Check if the MP clutch connector is connected properly. Reconnect it.
b. Enter the diagnostic mode. Execute MP clutch test . If it is defective, replace it.
c. Check if the motor connector of the MP drive unit is connected properly. Reconnect it.
d. If MP solenoid(JC33-00029B) on but pick up roller moves down, check for each link, part missing,
part defect. And reassemble it.
e. Enter the diagnostic mode. Execute MP drive motor test . If it is defective, replace it.
2. Replace the main board(JC92-02587E(for 8240) / JC92-02587F(for 8230))
Service Manual
7-M-3
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M2-1121
M2-1124
M2-1125
M2-1131
M2-1134
M2-1135
Error message :
Paper jam inside of machine.
Symptom / Cause :
Paper transport jam (paper Input section)
- The paper from the tray3 (or 4) has not reached to the tray2 feed sensor within normal time after passing
the tray3 feed sensor.
- When you open and close the take away door, the paper has jammed at the tray2 feed sensor.
Troubleshooting method :
1. Open the side & take away door. Remove the jammed paper.
Close the Side door. After warm up, if same jam occurs, check the following.
2. Open the side & take away.
Remove the jammed paper between the feed roller of the tray2 pick up unit and tray1 feed roller.
If there is any defective part in this area, replace it.
3. If the white idle roller of the take away door breaks away,
release the inner cover and reassemble the idle roller.
4. Check if the wall connector of tray1 pick up unit(JC93-00070A) is connected properly.
Reconnect the connector.
5. Enter the diagnostic mode, and check the feed sensor test of the tray1 pick up unit.
If the paper is contacting sensor and Without paper message is displayed,
replace the sensor(0604-001393).
6. Check if the connector of the tray2 pick up unit on the pick up drive unit is connected properly.
Reconnect it.
7. Replace the main board(JC92-02587E(for 8240) / JC92-02587F(for 8230))
Service Manual
7-M-4
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M2-1211
M2-1213
M2-1214
M2-1221
Error message :
Paper jam inside of machine.
Symptom / Cause :
Paper transport jam (paper Input section)
1. The paper has not reached the regi sensor within normal time after passing the tray1 feed sensor.
2. When opening the side door, the paper is detected at the regi sensor.
Troubleshooting method :
1. Open the side (take away) door. Remove the jammed paper.
Close the side (take away) door. After warm up, if same jam occurs, check the following.
2. If there is any obstacles between the tray1 feed roller and the regi roller, remove it.
3. Check if the idle roller on bottom of the side unit is fixed correctly. If or not, disassemble the Guide and
reassemble the idle roller. .
In case of the electrical part problem, check the following :
1. Check if the reflective connector, junction connector on the middle of regi roller are connected properly.
Reconnect the connector.
2. Enter the diagnostic mode, and check the reflective sensor test.
If the paper is at sensor and Without paper message is displayed, replace the sensor.
3. Enter the diagnostic mode, and check the motor test of the pick up drive unit.
If the motor is broken, replace it.
4. Check if the regi connector of main board is connected properly. Reconnect it.
5. Replace the main board(JC92-02587E(for 8240) / JC92-02587F(for 8230))
Service Manual
7-M-5
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M2-1321
M2-1324
M2-1325
Error message :
Paper jam inside of machine.
Symptom / Cause :
1. The paper has not reached to the Fuser In sensor within a regular time after passing the registration
sensor.
2. When opening the side door, the paper is detected at the Fuser In Sensor.
Troubleshooting method :
1. Open the side (take away) door. Remove the jammed paper.
Close the side (take away) door. After warm up, if same jam occurs, check the following.
2. If there is any obstacles between the tray1 feed roller and the regi roller, remove it.
3. Check if the idle roller on bottom of the side unit is fixed correctly. If or not, disassemble the Guide and
reassemble the idle roller.
In case of the electrical part problem, check the following :
1. Check if the reflective connector, junction connector on the middle of regi roller are connected properly.
Reconnect the connector.
2. Enter the diagnostic mode, and check the reflective sensor test.
If the paper is at sensor and Without paper message is displayed, replace the sensor.
3. Enter the diagnostic mode, and check the motor test of the pick up drive unit.
If the motor is broken, replace it.
4. Check if the regi connector of main board is connected properly. Reconnect it.
5. Replace the main board(JC92-02587E(for 8240) / JC92-02587F(for 8230))
Service Manual
7-M-6
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M2-1331
M2-1333
M2-1334
Error message :
Paper jam inside of machine.
Troubleshooting method :
1. Open the side door. Remove the jammed paper.
Close the side door. After warm up, if same jam occurs, check the following.
2. If there is any obstacles between the tray1 feed roller and the regi roller, remove it.
3. If the 2nd transfer roller or assembly is damaged, replace it.
4. If the problem persists, separate the side unit from set. And check the following.
5. If Cam, lever, spring of the 2nd transfer roller engage device are damaged, replace the 2nd transfer roller.
(JC95-01038A)
6. If the actuator-fuser out, guide-face up exit are damaged, replace them.
7. Enter the diagnostic mode, and execute the fuser out sensor test.
Fix the actuator and be the paper at sensor. If Without paper message is displayed, replace the
sensor.
8. Check if the fuser out sensor connector is connected properly. Reconnect the connector.
9. Replace the Joint PBA of the side unit.
10. Replace the harness of the side unit.
11. Check if the connector of the main board is connected properly. Reconnect the connector.
12. Replace the main board(JC92-02587E(for 8240) / JC92-02587F(for 8230))
Service Manual
7-M-7
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M2-2111
M2-2113
M2-2114
Error message :
Paper jam at the top of duplex path.
Troubleshooting method :
1. Open the side door. Remove the jammed paper.
Close the side door. After warm up, if same jam occurs, check the following.
2. Check if the gate on duplex path of the side unit is operated properly. When you lift the gate and put
down, if it doesnt come down automatically, replace or reassemble it.
3. If there is any obstacles on duplex path, remove it.
4. If the feed roller is broken away, reassemble it.
5. Make the duplex 1 jam sensor be pushed by pushing duplex gate and pulling down the timing belt.
Close the side door.
Enter the diagnostic mode, and execute the duplex 1 jam sensor test.
Be the paper is at sensor. If Without paper message is displayed, replace the sensor or the actuator.
6. Enter the diagnostic mode, execute the duplex clutch test.
If there is no operation sound, reconnect the connector or replace the clutch.
7. Enter the diagnostic mode, execute the MP motor test.
If there is no operation sound, reconnect the connector or replace the MP motor.
8. Enter the diagnostic mode, execute the duplex solenoid test.
If there is no operation sound, reconnect the solenoid connector or replace the solenoid.
9. If the solenoid works but paper folded jam occurs, check the return spring and link. Reassemble or
replace it. For this, you have to remove the Cover-PCB of the side unit.
10. Check if the Side Joint PBA connector is connected properly. If there is any problem, reconnect the
connector or replace the Side Joint PBA(JC95-01125A).
Service Manual
7-M-8
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M2-2213
M2-2215
M2-2216
Error message :
Paper jam at the top of duplex path.
Symptom / Cause :
Paper transport jam (paper Input section)
1. The paper has not reached the duplex jam 2 sensor within a regular time after passing the duplex jam
1 sensor.
2. When opening the side door, the paper is detected at the duplex jam 2 sensor.
Troubleshooting method :
1. Open the side door. Remove the jammed paper.
Close the side door. After warm up, if same jam occurs, check the following.
2. If there is any obstacles on duplex path, remove it.
3. If the feed roller is broken away, reassemble it.
4. Make the duplex 2 jam sensor be pushed by pushing duplex gate and pulling down the timing belt.
Close the side door.
Enter the diagnostic mode, and execute the duplex 2 jam sensor test.
Be the paper at sensor. If Without paper message is displayed, replace the sensor or the actuator.
5. Check if the Side Joint PBA connector is connected properly. If there is any problem, reconnect the
connector or replace the Side Joint PBA(JC95-01125A).
Service Manual
7-M-9
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M2-2411
M2-2413
M2-2414
Error message :
Paper jam at the return of duplex path.
Symptom / Cause :
Paper transport jam (paper Input section)
1. The paper has not reached the fuser out sensor within normal time after passing the fuser out sensor.
2. When opening the side door, the paper is detected at the return sensor.
Troubleshooting method :
1. Open the side door. Remove the jammed paper.
Close the side door. After warm up, if same jam occurs, check the following.
2. If the idle roller of the exit unit(JC90-00914C) is damaged or not assembled, reassemble it properly.
3. If there is any obstacles on return path of the exit unit, remove it.
4. Enter the diagnostic mode, and execute the return sensor test.
Be the paper at sensor. If Without paper message is displayed, replace the reflect type sensor or the
actuator.
5. Close the side door. Enter the diagnostic mode, execute the exit solenoid on/off of the actuator test.
If there is no operation sound, reconnect or replace the solenoid connector.
6. Check if the return gate of the exit unit is assembled with torsion spring on the rear of set properly.
Reassemble or replace the spring. ( Solenoid spring is the same )
7. Reconnect the exit unit wall connector and close the side door.
8. If the problem persists, disassemble the exit unit and check the following.
If any part is damaged, replace it.
A. Check if the gate return is damaged or deformed.
B. Check if the reflect type sensor connector is connected properly.
9. Check if the exit connector on main board. Reconnect it.
10. Replace the main board(JC92-02587E(for 8240) / JC92-02587F(for 8230))
Service Manual
7-M-10
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M3-1211
M3-1213
M3-1214
M3-1411
M3-1413
M3-1414
M3-1510
Error message :
Paper jam in exit area.
Symptom / Cause :
Paper transport jam (paper output section)
- The paper has not reached the exit sensor or face up exit sensor within normal time after passing the
output sensor.
Troubleshooting method :
1. Open the side door. And remove the jammed paper.
Close the side door. After warm up, if same jam occurs, check the following.
2. If the idle roller of the exit unit is damaged or not assembled, reassemble it properly.
3. If there is any obstacles on paper path of the exit unit, remove it.
4. Enter the diagnostic mode, and execute the exit sensor test.
Be the paper at sensor. If Without paper message is displayed, replace the sensor.
5. Check if the return gate of the exit unit is assembled with torsion spring on the rear of set properly.
Reassemble or replace the spring. ( Solenoid spring is the same )
6. Reconnect the exit unit wall connector and close the side door.
7. If the problem persists, disassemble the exit unit and check the following.
If any part is damaged, replace it.
A. Check if the gate return is damaged or deformed.
B. Check if the idle roller, holder in the exit unit is damaged.
C. Check if the actuator exit sensor is damaged.
D. Check if the photo interrupter is damaged or the connector is connected properly.
8. Check if the exit connector on engine controller. Reconnect it.
9. Replace the main board.
Service Manual
7-M-11
SAMSUNG ELECTRONICS
7. Troubleshooting
Code :
M3-2230
M3-2430
Error message :
Output tray is full. Remove printed media.
Symptom / Cause :
Too much paper in output bin tray (paper out put section)
- The bin full sensor actuator or sensor is defective.
Troubleshooting method :
1. Remove the exit unit from the set. And replace the face down antistatic brush.
2. Enter the diagnostic mode, and execute the face down bin full sensor test.
When lifting the bin full actuator, if without paper is displayed, replace the photo interrupter or
reconnect the connector.
3. If the photo interrupter is broken away from the exit unit, remove the exit unit and reassemble the photo
interrupter.
4. Check if the photo interrupter connector, junction connector are connected properly.
If the connector is unplugged, remove exit unit and reconnect the connector.
5. Check if the regi connector on the engine controller is connected properly.
Reconnect it.
6. Replace the main board(JC92-02587E(for 8240) / JC92-02587F(for 8230))
Service Manual
7-M-12
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S1-2411
Error Message :
HDD System Failure #S1-2411: Turn off then on.
Symptom / Cause :
Hard Disk is not installed in the machine.
Hard Disk is defective.
Troubleshooting method:
1. Check whether Hard Disk is installed correctly.
a. Remove Rear-cover.
b. Check the connectors of Hard Disk and Main board.
7-S-1
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S12433
S12443
S12444
S12445
S12446
S12447
S12448
S12449
Error Message :
System Failure: #S1-2433 . Call for service
HDD System Failure #S1-2443 : Call for service
HDD System Failure #S1-2444 : Call for service
HDD System Failure #S1-2445 : Call for service
HDD System Failure #S1-2446 : Call for service
HDD System Failure #S1-2447 : Call for service
HDD System Failure #S1-2448 : Call for service
HDD System Failure #S1-2449 : Call for service
Symptom / Cause :
HDD error has occurred.
Troubleshooting method:
1. Delete all saved data on HDD by SVC mode.
(Service Functions > Hard Disk Maintenance > All Saved Data Clear)
2. If the problem persists, initializes Hard disc by SVC mode, System Recovery.
(Service Functions > Hard Disk Maintenance > System Recovery)
7-S-2
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S12434
S12435
S12436
S12437
S12438
S12439
Error Message :
HDD Error #S1-2434. Check users guide
HDD Error #S1-2435. Check users guide
HDD Error #S1-2436. Check users guide
HDD Error #S1-2437. Check users guide
HDD Error #S1-2438. Check users guide
HDD Error #S1-2439. Check users guide
Symptom / Cause :
Memory is almost full.
Troubleshooting method:
S1-2434 : Addresses in Address book / User data in User profile
S1-2435 : Documents in Document box / Jobs in Secure job list / Fonts / Forms
S1-2436 : System Logs
S1-2437/3438/3439 : Printing Error / No Paper in Tray
1. Delete all saved data on HDD by SVC mode.
(Service Functions > Hard Disk Maintenance > All Saved Data Clear)
2. If the problem persists, initializes Hard disc by SVC mode, System Recovery.
(Service Functions > Hard Disk Maintenance > System Recovery)
7-S-3
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S1-2511
S1-2520
S1-2521
S12523
S12540
Error Message :
MSOK System Failure #S1-2511: Turn off then on.
MSOK System Failure #S1-2520: Turn off then on.
MSOK System Failure #S1-2521: Turn off then on.
PPM data is incorrect. Call for service & change MSOK.
MSOK Failure: #S1-2540. Call for service & change MSOK
Symptom / Cause :
Communication error between data storage device of MSOK and Main board
MSOK or Main board is defective.
Troubleshooting method:
1. Check if the MSOK is inserted correctly. Remove and reinstall it.
a. Remove the rear cover.
b. Check if MSOK is correctly connected.
c. Check if the connecter and harness are correctly plugged.
7-S-4
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S1-3110
Error Message :
Video System Failure: #S1-3110. Turn off then on
Symptom / Cause:
OPE does not operate.
Main board or OPE HUB Board is defective.
Troubleshooting method:
1. Check the harness is connected correctly on Main board.
a. Remove Rear-cover.
b. Check if the connection between UI and Main board is correctly.
7-S-5
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S2-1211
S2-2311
S2-3110
Error Message :
Engine System Failure: #S2-1211. Turn off then on
Engine System Failure: #S2-2311. Turn off then on
Engine System Failure: #S2-3110. Turn off then on
Symptom / Cause:
* S2-1211
Power Micom chip is defected.
*S2-2311, 3110
Communication error on Main System or Engine System
Troubleshooting method:
1. Turn the machine off then on.
2. Check the connectors on the main board is correctly.
7-S-6
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S2-4210
S2-4410
S2-4A10
Error Message :
Front door is open. Close it
Right door is open. Close it
Feed door is open. Close it
Symptom / Cause:
Front main door .
Right door .
.
Troubleshooting method:
1. Check if the front door and right door is closed perfectly.
2. Check the harness path.
3. If the harness path is OK, Main board(JC92-02587E(40), JC92-02587F(30)).
7-S-7
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S3-3111
Error Message :
Scan System Failure: #S3-3111. Turn off then on
Symptom / Cause:
Communication error on Scan board or Main board.
Troubleshooting method:
1. Turn the machine off then on.
2. If the problem persists, remove DADF.
(Refer to 3.4.1 Scan Assembly)
3. Open Scan rear cover, then check connectors on Scan joint board.
4. Check if the connection between Main board and Scan unit is correct.
7-S-8
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S3-3121
Error Message :
Scanner locked or another problem occurred.(No Switch Case)Scanner
is locked
Symptom / Cause:
Scanner module does not operate.
Troubleshooting method:
1. Turn the machine off then on.
2. If the problem persists, remove DADF.
(Refer to 3.4.1 Scan assembly)
3. Push the cover-open sensor and check if Scan unit operates normally.
4. If Scan unit does not operate, open Scan glass. Then push and pull the scan module.
(Refer to 3.4.2 Scan glass)
5. Open Scan-rear cover. Check the connection of Motor and Scan board.
7-S-9
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S3-3211 ~ 3217
Error Message :
Scan System Failure #S3-3211: Turn off then on.
Symptom / Cause:
DADF is not connected communication error occurs with CIP6 board.
Troubleshooting method:
1. Turn the power off then turn on.
2. If the problem persists, check the DADF unit connection.
(Refer to 3.16 DADF )
7-S-10
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S5-3131
Error Message :
UI System Failure
Symptom / Cause:
When user inputs some data on UI to use options or functions, UI System error is occurred.
UI system is temporary stopped / The fatal error is occurred on cache area in HDD
Troubleshooting method:
1. Close the error message, then return to the home menu.
2. If the problem persists, create new image on Hibernation mode.
(Service mode > Service Functions > Hibernation mode > Create new image)
7-S-11
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S6-3122
Error Message :
Network cable is disconnected. Check it.
Symptom / Cause:
Network cable is disconnected.
Troubleshooting method:
1. Turn the machine off then on.
2. Check if the network harness and connector are correctly connected.
a. Insert the network harness to connector rightly.
b. Check the LED light near the network connector.
- If it is connected correctly, green lamp is turn on.
- If not, the orange lamp is flickers
7-S-12
Service Manual
SAMSUNG ELECTRONICS
7. Troubleshooting
Error Code :
S6-3123
Error Message :
This IP address conflicts with that of other system. Check it.
Symptom / Cause:
Network error.
IP address conflicts with that of another system or Communication error
Troubleshooting method:
1. Check if a wrong IP address is inserted.
2. IP address has no problem, change the IP address to new one.
(Machine Setup > Network Setting > Login > TCP/IP > Select the network protocol > IP Setting)
7-S-13
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Error code :
U1-2114
U1-2119
Error message :
Fuser Failure: #U1-2
2114. Turn off then on.
Fuser Failure: #U1-2
2119. Turn off then on.
Symptom / Cause:
Fuser is not heated.
U12114 : The center of the roller is not heated.
U12119 : The end of the roller is not heated.
Troubleshooting method:
1. Turn the machine off then on.
2. If the problem persists, check the following.
a. Check the voltage of Fuser unit.
ected.
b. Check the coil of Heat Lamp is broken or disconne
(Refer to 3.5.2 Halogen lamp)
c. Check if Heat Lamp is connected correctly.
d
e
U-1
7-U
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Troubleshooting
T
bl h ti method:
th d
at-roller.
f. Check if the jammed or wrapped paper is on a hea
g. Check if the resistance of NC Sensor is pertinent.
7-U
U-2
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Error
E
code
d :
U1-2115
Error
E
message :
Fuser Failure: #U1-2
2115. Turn off then on.
Symptom / Cause:
Toner is not fixed permanently.
It's difficult to take off the jammed paper.
Wave or wrinkle occurs on a paper.
Pressure control unit is abnormal.
Troubleshooting method:
1. Turn the machine off then on.
ol unit by SVC mode.
2. Check the operational sound of the pressure contro
(Diagnostics > Engine Diagnostics > Engine Tes
st Routines > 100-0440)
3. If the problem persists, check the following.
a. Turn
T
the
th machine
hi off.
ff
b. Open Side-cover. Remove Fuser unit
c. Take off Rear-cover.
(Refer to 3.5.1 Fuser cover)
d. Check the connection of harnesses and connectorrs
e. Check if the gears of Pressure control unit are abn
normal.
7-U
U-3
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Error
E
code
d :
U1-2131
U1-2134
Error
E
message :
Fuser Failure: #U1-2
2131. Turn off then on.
Fuser Failure: #U1-2
2134. Turn off then on.
Symptom / Cause:
Fuser temperature
p
is lower than normal-operational
p
sttate. ((ready,
y, printing)
p
g)
U12131 : The center of the roller is not heated.
U12134 : The end of the roller is not heated.
Troubleshooting method:
1. Turn the machine off then on.
2 If th
2.
the problem
bl
persists,
i t check
h k th
the ffollowing.
ll i
a. Check the voltage of Fuser unit.
ected.
b. Check the coil of Heat Lamp is broken or disconne
(Refer to 3.5.2 Halogen lamp)
c, Check if Heat Lamp is connected correctly.
d
e
7-U
U-4
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Troubleshooting method:
at-roller.
f. Check if the jammed or wrapped paper is on a hea
g Check if the resistance of NC Sensor is pertinent
g.
pertinent.
7-U
U-5
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Error
E
code
d :
U1-2132
U1-2135
Error
E
message :
Fuser Failure: #U1-2
2132. Turn off then on.
Fuser Failure: #U1-2
2135. Turn off then on.
Symptom / Cause:
Fuser temperature
p
is lower than normal-operational
p
sttate. (warm-up)
(
p)
U12132 : The center of the roller is not heated.
U12135 : The end of the roller is not heated.
Troubleshooting method:
1. Turn the machine off then on.
2 If th
2.
the problem
bl
persists,
i t check
h k th
the ffollowing.
ll i
a. Check the voltage of Fuser unit.
ected.
b. Check the coil of Heat Lamp is broken or disconne
(Refer to 3.5.2 Halogen lamp)
c, Check if Heat Lamp is connected correctly.
d
e
7-U
U-6
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Troubleshooting method:
at-roller.
f. Check if the jammed or wrapped paper is on a hea
g. Check if the resistance of NC Sensor is pertinent.
7-U
U-7
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Error code :
U1-2141
U1-2142
Error message :
Fuser Failure: #U1-2
2131. Turn off then on.
Fuser Failure: #U1-2
2142. Turn off then on.
Symptom / Cause:
Fuser temperature is higher than normal-operational state.
s
U12141 : The center of the roller is not heated.
U12142 : The end of the roller is not heated.
Troubleshooting method:
1. Turn the machine off then on.
2. If the problem persists, check the following.
a. Check the voltage of Fuser unit.
h
b. Check if the jammed or wrapped paper is on the heat-roller..
c Check if the resistance of NC Sensor is pertinent
c.
pertinent.
7-U
U-8
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Error
E
code
d :
U2-1111
U2-1114
Error
E
message :
LSU Failure: #U2-1111. Turn off then on.
LSU Failure: #U2-1114. Turn off then on
Solution :
ational noise.
1. Turn the machine off then on. Check the LSU opera
2. Print a demo page and check the quality of the prin
ntout.
3. If the problem persists, check the following.
a. LSU operational sound occurs.
1) Check the LSU motor signals by SVC mode.
(Diagnostics > Engine Diagnostics > Engine Test Routines>110-0000)
2) Check
Ch k if th
the motor
t ready
d signal
i
l iis properly
l chang
h ged.(fron
d (f
L
Low
tto Hi
High)
h)
3) If the signal does not change, replace LSU(JC97
7-04219A).
(The Motor ready signal is not generated.)
b. LSU operational sound does not occur.
1) Turn the machine off.
2) After opening Front-Cover,
Front-Cover check the LSU harne
ess is connected correctly.
correctly
7-U
U-9
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Error code :
U2-1113
Error message :
LSU Failure: #U2-1113. Turn off then on
Cause :
- LSU harness is disconnected or connected abnorm
mally.
- Laser Diode or LD Drive (Parts of LSU) is broken.
- LSU beam emits incorrectly. (Axis of the Laser Bea
am emission is abnormal)
- Control signals does not generate on Main Board.
- LSU Motor is broken.
broken Cycle of H-sync
H sync is irregular.
irregular
Solution :
1. Turn the machine off then on.
2 Print a demo page and check the quality of the prin
2.
ntout.
ntout
3. If the problem persists, check the following.
a. Turn the machine off.
1) After opening Front-Cover, check the LSU harne
ess is connected correctly.
7-U-10
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code
C d :
U3-3211
U3-3212
U3-3213
U3-3214
Error
E
message :
Original paper jam inside of scanner
Symptom / Cause:
Jam has occurred inside the DADF unit.
Troubleshooting method:
1. Open DADF cover. If there is jammed paper, removve it.
2. If this error occurs continually, check DADF regi. se
ensor(0604-001393) and Regi actuator (JC66
03148A). If their operation is abnormal, replace the de
efective part.
4. Check if the regi. clutch operates normally. Check iff the clutch cable is connected correctly.
If Clutch(JC4700033A) is defective, replace it.
7-U-11
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code
C d :
U3-3311
U3-3312
U3-3313
U3-3314
Error
E
message :
Original paper jam inside of scanner
Symptom / Cause:
Jam has occurred inside the DADF unit.
Troubleshooting method:
1. Open DADF cover. If there is jammed paper, removve it.
2. If this error occurs continually,
y, check DADF regi.
g se
ensor(0604-001393)
(
) and Regi
g actuator ((JC66
03148A). If their operation is abnormal, replace the de
efective part.
4. Check if the regi. clutch operates normally. Check iff the clutch cable is connected correctly.
If Clutch(JC4700033A) is defective, replace it.
7-U-12
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code :
U3-3413
U3-3414
Error message :
Original paper jam inside of scanner
Symptom / Cause:
Jam has occurred inside the DADF unit.
Troubleshooting method:
1 Open DADF cover
1.
cover. If there is jammed paper,
paper remov
ve it.
it
2. If this error occurs continually, check the following:
es normally.
a) Check if Regi. actuator(JC6603148A) operate
7-U-13
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code :
U3-3513
U3-3514
Error message :
Original paper jam inside of scanner
Symptom
S
t
/C
Cause:
Jam has occurred inside the DADF unit.
Troubleshooting method:
1 O
1.
Open DADF cover. Iff there is jammed paper, removve it.
2. If this error occurs continually, check the following:
a) Check if Scan actuator(JC66-03210A) operatess normally.
7-U-14
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code :
U3-3611
U3-3613
U3-3614
Error message :
Original paper jam in exit area of scanner
Symptom / Cause:
Jam has occurred inside the DADF unit.
Troubleshooting method:
7-U-15
Service Manual
SAMSUNG ELECTRONICS
7. Troubles
shooting
Code :
U3-4210
Error message :
Top door of scanner is op
pen.
Symptom / Cause:
DADF cover is open.
Troubleshooting method:
1. Close DADF cover properly.
2. If this error occurs continually, Check the following:
a) Check DADF cover open sensor(0604-001393)) and the harness. If there is a defective part, replace
it.
en Rib. If it is broken, replace Cover-Open(JC63b) If both of them are normal, check the Cover-Ope
03273A).
)
7-U-16
Service Manual
SAMSUNG ELECTRONICS
7.Troubles
shooting
Service Manual
7-110
SAMSUNG ELECTRONICS
7.Troubles
shooting
B. Troubleshooting procedure
Step
Section
Check item
m
Result
Action
LSU
Yes
Imaging unit
Yes
No
No
Yes
Change original.
Yes
Yes
Mirror is dirty
dirty.
Lamp is dirty.
Reflectors are dirty.
Yes
Yes
Scanner
Service Manual
7-111
SAMSUNG ELECTRONICS
7.Troubles
shooting
A. Typical
yp
faulty
y images
g
B. Troubleshooting procedure
Step
Section
Check item
m
Result
Action
Image check
Yes
Imaging unit
C drum is
The surface of the OPC
scratched.
Yes
Yes
Clean.
No
No
Yes
No
Change LSU.
Yes
Change original.
Yes
10
Yes
11
Yes
LSU
7
8
Scanner
Service Manual
7-112
SAMSUNG ELECTRONICS
7.Troubles
shooting
A. Typical
yp
faulty
y images
g
B Troubleshooting procedure
B.
Step
Section
Check item
m
Result
Action
Yes
Yes
No
Yes
Yes
Clean.
Image check
Imaging unit
Toner cartridge
Yes
o
Transfer roller is dirty or
scratched.
Yes
Paper path
Yes
HV terminal
HV output is abnormal.
Yes
10
DADF
Yes
Clean.
11
Original glass
Yes
Service Manual
7-113
SAMSUNG ELECTRONICS
7.Troubles
shooting
A. Typical
yp
faulty
y images
g
B. Troubleshooting procedure
Step
1
Section
Imaging unit
Check item
m
Result
Action
Yes
Yes
Oi i l
Original
O i i l iis d
Original
damaged
d or dirty.
di t
Y
Yes
Ch
Change
original.
i i l
DADF
Yes
Change DADF if it is
deformed or hinges are
broken.
Original glass
Yes
Sh di sheet
Shading
h t
Sh di sheet
Shading
h t Glass
Gl
is dirty.
is
di t
Y
Yes
Wipe th
Wi
the surface
f
clean
l
Glass with a soft cloth
Mirror, lens,
exposure lamp,
and reflectors
Mirror is dirty.
Yes
Clean.
Lens is dirty.
Yes
Clean.
Yes
Clean.
10
Yes
Clean
Clean.
No
No
11
Basic screen
quality/ density
12
Service Manual
7-114
SAMSUNG ELECTRONICS
7.Troubles
shooting
A. Typical
yp
faulty
y images
g
. .
B. Troubleshooting procedure
Step
1
Section
Image check
Check item
m
Result
Action
Yes
Yes
LSU
U window is
The surface of the LSU
dirty.
Yes
Clean
Imaging unit
Yes
Clean
No
Yes
Change original.
Yes
Change DADF if it is
deformed or hinges are
broken (Refer to 3
broken.
3.12
12
DADF unit)
Yes
Scanner
Service Manual
7-115
SAMSUNG ELECTRONICS
7.Troubles
shooting
Paper feeding
direction
B. Troubleshooting procedure
Step
Section
Check item
Result
Action
Test Printing
Yes
Imaging unit
Yes
Yes
Laser
Scanning Unit
odic jitter
0.508mm or 0.65mm perio
has occurred.
Yes
Yes
Imaging unit
Yes
Yes
Imaging unit
Yes
Yes
10
Transfer roller
Yes
Service Manual
7-116
SAMSUNG ELECTRONICS
7.Troubles
shooting
A. Typical
yp
faulty
y images
g
B. Troubleshooting procedure
Step
Check item
m
Result
No
No
No
Section
Cassettes
Action
Yes
DADF
a
Is the DADF installed and
adjusted properly?
No
Image Transfer
Belt (ITB)
No
Reseat it.
Service Manual
7-117
SAMSUNG ELECTRONICS
7.Troubles
shooting
A. Typical
yp
faulty
y images
g
AaBbCc
AaBbCc
AaBbCc
A BbC
AaB
bCc
AaBbCc
AaBbCc
B. Troubleshooting procedure
Step
Section
Check item
Result
Action
Toner
Cartridge
Yes
LSU
Yes
HVPS
Yes
Imaging Unit
Yes
Toner supply
device
Yes
Reconnect.
Motor is defective.
Yes
Service Manual
7-118
SAMSUNG ELECTRONICS
7.Troubles
shooting
Blank copy
Black copy
B. Troubleshooting procedure
Step
1
Section
Image check
Imaging unit
Check item
Result
Action
Yes
Yes
No
No
Connector is connected
properly.
No
Reconnect.
M i controller
Main
t ll
Connector
C
t iis connected
t d
properly
N
No
Reconnectt th
R
the cable
bl
between video control board
and engine control board
No
7-119
SAMSUNG ELECTRONICS
7.Troubles
shooting
Step
Section
Check item
Result
Action
Cable
connecting
scanner and
printer
Connector is connected
nt.
properly with no pins ben
No
Reconnect.
Scanner
No
Reconnect.
No
Reconnect.
10
No
11
No
Service Manual
7-120
SAMSUNG ELECTRONICS
7.Troubles
shooting
A. Typical
yp
faulty
y images
g
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
B. Troubleshooting procedure
Step
Section
Check item
m
Result
Action
Image Check
The periodic 35 mm ba
and has
occurred. (Magnetic Ro
oll)
Yes
Imaging unit
Yes
Yes
Clean.
No
Change LSU.
Change HVPS board.
Service Manual
7-121
SAMSUNG ELECTRONICS
7.Troubles
shooting
A. Typical
yp
faulty
y images
g
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
B. Troubleshooting procedure
Step
1
Section
Imaging unit
Check item
Result
Action
Yes
Yes
Clean.
LSU
Yes
Clean.
Transfer roller
No
Correct.
Change transfer roller unit.
No
Service Manual
7-122
SAMSUNG ELECTRONICS
7.Troubles
shooting
B. Troubleshooting procedure
Step
1
Section
Paper
Check item
Result
Action
No
No
Yes
Yes
No
No
Yes
2
3
Fuser Unit
Service Manual
7-123
SAMSUNG ELECTRONICS
7.Troubles
shooting
B. Troubleshooting
g procedure
p
Step
Section
Check item
Result
Action
Image
adjustment
No
Paper feeding
No
Transfer roller
Yes
Fuser unit
Yes
Yes
Service Manual
7-124
SAMSUNG ELECTRONICS
7.Troubles
shooting
Service Manual
7-125
SAMSUNG ELECTRONICS
7.Troubles
shooting
Service Manual
7-126
SAMSUNG ELECTRONICS
7.Troubles
shooting
Service Manual
7-127
SAMSUNG ELECTRONICS
7.Troubles
shooting
Otherwise, adjust the DADF using the screw at the backside and handle hinge as shown by the examples
e is 1mm shorter than that of right side, move the
below. For example, the length of scale on the left side
steel plate toward the rear side by two scale marks using the screw at the backside and handle hinge. A
scale mark is approximately 0.5 mm.
Service Manual
7-128
SAMSUNG ELECTRONICS
7.Troubles
shooting
Service Manual
7-129
SAMSUNG ELECTRONICS
7.Troubles
shooting
Service Manual
7-130
SAMSUNG ELECTRONICS
7.Troubles
shooting
Symptom
The touch screen does not work.
Possible cause
1. OPE is defective.
Troubleshooting method :
Replace the OPE. Re-check the operation.
Service Manual
7-131
SAMSUNG ELECTRONICS
7.Troubles
shooting
Symptom
Touch screen does not operate properly.
Possible cause
The linearity value for touch panel has changed due to
o using a machine long hours or surroundings.
Troubleshooting method :
1. Turn off the machine.
2. While pressing the number 0 on numeric keys, turn on the machine. Wait until the calibration screen
appears.
3. Press centre of mark + following order 1-9. Use stylus. Perform 2 times.
Service Manual
7-132
SAMSUNG ELECTRONICS
7.Troubles
shooting
Symptom
The keyboard does not operate.
Possible cause
1. Keyboard is defective.
2. OPE is defective.
3. HUB PBA is not supplied with power.
Troubleshooting method :
1. Replace the keyboard. Check its operation again.
2. Replace the OPE. Check its operation again.
3. Check if power is supplied to the HUB PBA.
4. Replace the engine controller.
5. Replace the DC relay PBA.
Service Manual
7-133
SAMSUNG ELECTRONICS
7.Troubles
shooting
Symptom
1. USB port on back side does not work.
2. USB device port does not work.
3. Wired network does not work.
Possible cause
Video controller is defective.
Troubleshooting method :
Replace the video controller.
Service Manual
7-134
SAMSUNG ELECTRONICS
8.System Diagram
8. System Diagram
8 1 Engine 1
8.1
Service Manual
8-1
SAMSUNG ELECTRONICS
8.System Diagram
8 2 Engine 2
8.2
Service Manual
8-2
SAMSUNG ELECTRONICS
8.System Diagram
8 3 Engine 3
8.3
Service Manual
8-3
SAMSUNG ELECTRONICS
8.System Diagram
Service Manual
8-4
SAMSUNG ELECTRONICS
8.System Diagram
Service Manual
8-5
SAMSUNG ELECTRONICS
9. System Recovery
9 System
9.
S t
R
Recovery
This Application allows administrator to recover the system to factory default state if a Hard Disk failure
occurs. This application will primarily be used by Devicce Administrator.
Service Manual
9-1
SAMSUNG ELECTRONICS
9. System Recovery
9.2 USB
It is the basic screen when user selects the USB option
n from the login page.
Service Manual
9-2
SAMSUNG ELECTRONICS
9. System Recovery
Service Manual
9-3
SAMSUNG ELECTRONICS
9. System Recovery
9 3 Network
9.3
N t
k
This page contains two sections :
1. Configure device IP address
2. Configure samba settings
Service Manual
9-4
SAMSUNG ELECTRONICS
9. System Recovery
9 3 3 Next button
9.3.3
The Next button is pressed after providing the above in
nformation.
The system will establish the provided IP to the device
e and try to connect to the server and check for the
available packages on the server.
nt in the shared folder of the server then the system
If Network is establish and all the packages are presen
will be directed to the Confirmation page otherwise an Error page will be displayed with an appropriate error
message.
Service Manual
9-5
SAMSUNG ELECTRONICS
9. System Recovery
9 5 Error
9.5
E
Page
P
This is the Error page, which will display an appropriatte message depending upon the type of error
occurred.
Service Manual
9-6
SAMSUNG ELECTRONICS
9. System Recovery
9 6 Progress
9.6
P
P
Page
This page provides the progress information in percen
ntage.
After every second the progress information is displayyed till the progress reaches 100%. The system will
be rebooted after the recovery. So the following page needs to be displayed.
Service Manual
9-7
SAMSUNG ELECTRONICS
9. System Recovery
9 7 Error
9.7
E
List
Li t
9.7.1 Authentication
In case authentication fails, UI should display an error message Login Failed: Enter Login details again.
Service Manual
9-8
SAMSUNG ELECTRONICS
9. System Recovery
Service Manual
9-9
SAMSUNG ELECTRONICS
9. System Recovery
9 9 HDD F
9.9
Failure
il
In case of Hard disk failure, the system will display the
e below message, Please ensure that the HDD cables
are properly connected and then turn OFF and then turn ON the machine once. If the machine doesnt boot
normally please refer to troubleshooting for error code.
Service Manual
10
9-1
SAMSUNG ELECTRONICS
Image
Use
Remark
1.Spanner
(More than 15mm)
Installation
2.Hand DVM
(More than 3 digits)
Service
3.Spring hook
(More than 3mm )
Service
4. Small vacuum
Service
10-1
Service Manual
SAMSUNG ELECTRONICS
Tool
Image
Use
Remark
5. Driver
(M3 long, M3 short,
M2 long, M2 short)
To tighten screws.
To remove the hinge of the
cover.
To adjust a finisher dip switch.
Service
6. Tweezers
(small type)
Service
7. Cotton Swab
Service
8. Soft cloth
Service
Service
Installation
10-2
Service Manual
SAMSUNG ELECTRONICS
Tool
Image
Use
Remark
Installation
12. Software CD
Installation
Service
Service
Service
15. Clamp
10-3
Service Manual
SAMSUNG ELECTRONICS
10.2 Abbreviations
The table below explains the abbreviations used in this service manual.
ADC
AMS
BD PBA
CCD
Charge-Coupled Device
CMS
CRUM
DADF
DCF
DDR2
DIMM
ECP
EEPROM
ESD
FCON PBA
FCOT
FDI
FFC
FRR
HCF
HCF
HR
Heat roller
HVPS
ICON PBA
IPM
IPP
ITB
LCD
LPEC3
MSOK
NIC
10-4
Service Manual
SAMSUNG ELECTRONICS
NTC thermistor
NVM
Non-Volatile Memory
PCI
PM
Preventive Maintenance
PWM
RISC
SMPS
SNMP
SWS
SWS
SyncThru
TCP/IP
TFT
Thin-Film Transistor
TIFF
TRC Control
UART
UI
User Interface
VPU
WNPC
XOA
XPS
10-5
Service Manual
SAMSUNG ELECTRONICS
Date
Page
Description
2.00
08/Aug/2014
2.01
12/Nov/2014
2-1,2,61,63
2.02
25/Feb/2015
2-5
2.03
29/Apr/2015
2-1~6
2.04
28/Oct/2015
2-6
2.05
10/Nov/2015
4-14
10-6
Service Manual
SAMSUNG ELECTRONICS
Web Site
Europe, MENA,
CIS, Africa
https://gspn1.samsungcsportal.com
E.Asia, W.Asia,
China, Japan
https://gspn2.samsungcsportal.com
N.America, S.America
https://gspn3.samsungcsportal.com