Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
JILL BAKER
ACCOUNT MANAGER
CORTNEY REBER
ACCOUNT MANAGER / DESIGN
BRENNAN MAGNUSSON
ACCOUNT PLANNER
NATHAN MAINS
MEDIA PLANNER
STEVEN MONSON
ART DIRECTOR
BRIANNE HERR
COPYWRITER / EDITOR
SYDNEY BAYLON
SALES PROMOTION/ / CREATIVE
NADIA NAJDAWI
PRODUCTION DIRECTOR / CREATIVE
TABLE OF CONTENTS
EXECUTIVE SUMMARY................................1
OBJECTIVES..................................................2
SWOT ANALYSIS..........................................2
STRENGTHS...................................2
OPPORTUNITIES...........................2
THREATS........................................2
WEAKNESSES................................2
INDUSTRY ANALYSIS...................2
RESEARCH.....................................................3
TARGET AUDIENCE......................................3
POSITIONING STATEMENT.........................3
BIG IDEA........................................................4
PROMOTIONAL STRATEGY........................4
CREATIVE......................................................5
CONCEPTS.....................................5
POINT OF SALE.............................5
EVENTS..........................................5
COUPONS......................................6
WEB/ NEW MEDIA........................7
MAGAZINE.....................................8
OUTDOOR......................................9
MEDIA............................................................10
OBJECTIVES...................................10
STRATEGY......................................10
PUBLIC RELATIONS.....................................12
CHARITY.........................................12
MEDIA SCHEDULE.......................................13
EVALUATION.................................................15
APPENDIX.....................................................15
EXECUTIVE SUMMARY 1
EXECUTIVE SUMMARY
Research
No campaign can be effective without a strong
Creative Strategy
research backing. Nova Creative began with The creative of this campaign is the meat of what
primary research involving our target all over the makes this campaign effective. Kingsford is already
United States. Using this information we then known as the leader in charcoal. We want them to
used various internet and other secondary sources be known as the leader in all the land of grilling.
to solidify our primary research. We utilized all we Utilizing strong media such as outdoor billboards,
learned and based our creative ideas from these magazines and online banner ads we hope to
sources. accomplish this. With a strong online presence and
event sponsorships, our Family Guys will make the
move to Kingsford. We will also an online contest
Target Audience that will pull them to our online sites.
Our research led us to a very solid idea of just who
and what our target market included. They are
males age 25-34. They are married with families. Media Plan
These men work in upper blue-collar jobs and Creating a national campaign with a mere $5 million
make around $40 grand a year. These men are wasn’t ideal, but we at Nova knew that we could
a man’s man. They watch sports, hang with the still create a strong, effective campaign. We plan to
family, and happen to like a char grilled steak with distribute our media beginning in May 2010 with a
a cold beer. With these as our strongest market we strong presence during the summer grilling season.
named them the “Family Guys.”
Evaluation
We will be evaluating our campaign using the
web site, coupons, contest, and sales. Nova
Creative realizes the advantage to obtaining and
maintaining loyal Kingsford Charcoal users.
OBJECTIVES ANALYSIS 2
OBJECTIVES / ANALYSIS
1. Increase brand awareness by increasing traffic to Industry Overview
the www.kingsford.com website by 15% There are many brands of charcoal. Some of the
2. Increase the opinion among charcoal users that more popular ones are Royal Oak and store brands
Kingsford will create a better grilling experience such as Western Family or Wal-Mart’s Great Value
3. Increase sales of Kingsford Charcoal by 5% over and Kingsford, which currently holds 80% of the
one years time (2010-2011) market share. Charcoal as a whole has taken a hit in
the recent decade. The use of gas and propane grills
has pulled away charcoal business in recent years
S.W.O.T. ANALYSIS leaving sales of charcoal lower than previous years.
Another factor in the lagging sales has been the lack
Strengths of advertising. Kingsford needs to improve sales in
order to continue to be a contender in the battle
Very well known national brand against gas and propane grills.
Strong brand awareness
Loyal customers
Reputation of high quality Company Profile
Strong backing with parent company (Clorox)
Better taste is created when using Charcoal Kingsford Charcoal is part of The Clorox Company
Trusted household name with Kingsford generating 9% of Clorox’s revenues.
Variety of bag size, lighting time, and taste Kingsford comes in a variety of bag sizes, flavors, and
Lower prices than competitors fire speeds. They are sold in many stores including
Wal-Mart, drug stores, and club stores. As such an
integral part of The Clorox Company, Kingsford’s
Weaknesses revenues are in direct correlation with the success or
No major campaigns since 1998 failure of the company each fiscal quarter.
Heavy weight resting on Kingsford as the primary
revenue for The Clorox Company
Seasonal Product (Memorial Day – Labor Day) Brand Evaluation
Under stocking in retail stores quickly leads to The brand of Kingsford is easily associated in most
shortages. people’s minds with charcoal. Although there are
Expanding is difficult and takes years to build new other brands, Kingsford is the strongest.
plants
Opportunities
Sports are a big interest among the Family Guys. Using
baseball, March Madness, or other upcoming events
will pull them to Kingsford.
Grilling is fun and thus Kingsford is seen as a fun item.
Raising prices is an option if done smoothly
30% of all sales of Kingsford come from impulse
when people are buying meat, grilling accessories,
etc. Partnering with these items can increase sales of
Kingsford Charcoal.
Threats
During recessions, people tighten their wallets
on fun items and Kingsford is not often seen as a
necessity
Bad weather and cold summers put a strain on sales
Gas grilling has increased over the past decade
taking away sales from charcoal and thus Kingsford
Charcoal is seen as less convenient than gas grilling
Private labels are increasing in the charcoal market
RESEARCH 3
RESEARCH / TARGET
In order to better represent Kingsford Charcoal, Another interesting statistic is that Mintel shows a
Nova Creative has conducted a survey along with renewed interest in grilling as a whole with 2006
extensive secondary research to ensure that we are marking the highest number of grill units shipped in
targeting the right people, with the right message, history. Part of this may be due to a decrease in the
in the right places and at the right times. The mindset that grilling is the “man’s domain”.
results from the survey helped to shed light on the Home centers (i.e. Home Depot, Lowes, Ace
habits of grillers across the country and coincided Hardware, etc.) and mass merchandisers (i.e. Target,
with the secondary research we received from Wal-mart, K-mart, etc.) account for almost 70% of all
companies such as Mintel and Mediamark. grill dollar sales. Mintel cites that this is partly due
to an increased selection and low financing offers
using store cards.
The Survey Mintel’s data also states that the majority of grills
The survey was conducted from January 20th are found in the Midwest with 63% of respondents
through February 2nd. We received in total owning a grill, followed by the South at 57%. The
137 responses to the survey from many states West and Northeast are not far behind at 56% and
throughout the U.S. including Virginia, Maryland, 54%. Mintel also shows that of the respondents that
Texas, California, Idaho, Washington and Florida. own grills, 55% grill year-round.
The responses show that white families with heads
of household between the ages of 35-55 and a
household income above $75k were most likely to
own and use a grill. But this age group was more
TARGET AUDIENCE
likely to use propane or other liquid fuels over As men transition from young bachelors to
charcoal. Households that use charcoal are usually beginning their own families they are taking the
young families, where the heads of household are next step forward. They are getting married, moving
between the ages of 35-45 and have a household into a new house, becoming established, and
income between $25k – 50k. owning a quality barbeque grill. At Nova Creative,
we believe that by targeting family men ages 25-34
we will attract life-long charcoal customers before
Secondary Research they reach that stage in their lives where purchasing
Mintel (from the 2007 report on Barbeque Grills) a propane grill becomes an option. Our selected
Mintel’s report verified that the primary market is target audience, named the “Family Guys” will
the same as above and shows a similar market for include men aged 25-34 moving from one stage of
those who use charcoal, citing that as the market life to another; becoming a father, moving out of
ages and reaches its peak income earning years their parents home for the first time and becoming
they are likely to “upgrade” to a gas grill, which independent. Since they are just starting out, they
often is more expensive and comes with more have a lower income ranging from $25K-50K. They
features. Essentially it is cooler to use gas, as well are a dad, husband and employee who enjoy a little
as easier to use. relaxation and a great grilling experience, and they
Another contributing factor to grill usage is the are the ultimate Family Guys.
presence of more than one person in a household.
This was attributed primarily to the time it takes
to grill as most grillers were not willing to take the
POSITIONING
time to grill for only one.
Other market indicators show that charcoal grills
STATEMENT
declined in use for many years until a surge from
2004-2006 when the market for charcoal grew We will position Kingsford not just
40%. Mintel’s results show this surge to have as a good choice but the best choice
occurred due to an increased interest in the taste for all occassions because it’s better
of meals cooked over charcoal, which, being a with Kingsford.
wood product, gives a more authentic taste to your
food.
BIG IDEA PROMOTIONAL 4
STRATEGY
Through positioning Kingsford Charcoal as the best choice
for special occasions, it allows consumers to be outside and Fortunately for Kingsford, its brand name is
enjoy life because charcoal grilling is the key to great times recognized by consumers as synonymous with the
and great memories. We plan to use outdoor advertising as charcoal category. Therefore, our promotional
well as promotional events to show how charcoal grilling strategy will focus on exposing the brand to new
can be integrated into every lifestyle in a way that is customers with the potential to be life-long grillers
more enjoyable than propane grilling. We plan on using a and, in turn, life-long customers. We will create
humorous tone as well as a Post Modern advertising style strong brand recognition through sales-enticing
to create funny and ironic everyday situations where our incentives like on-shelf couponing, printable online
target audience is placed in less than desirable situations coupons, price-package deals, and more effectively
and Kingsford Charcoal saves the day. We believe this placed point-of-sale displays. While most of our
strategy will display not only Kingsford, but charcoal in concentration will be converting people to charcoal
general not just a good choice, but the best choice. grilling, specifically using Kingsford, the existing
63% of those
those stocking the shelves, bagging the charcoal, and
unloading the pallets of the product. One thing we
plan to initiate are trade contests between retailers
within the regions of our target cities. Hopefully, by
providing incentives to the retailers, much of the
selling will be driven within individual stores one-on-
surveyed one.
To be more specific, we will award $10,000 cash prize
or Kingsford credit, in the form of free or discounted
own a grill
merchandise, to the retail seller who had the highest
increase of Kingsford Charcoal sales percentage
over a designated period of time. Multiply this figure
by our 7 target cities and we will budget a total of
$70,000 to give as a reward. If a retailer doesn’t carry
Kingsford Charcoal, hopefully this will be enough
incentive to make them want to in order to win
[ ]
$10,000.
MEMPHIS IN MAY
It’s better with Kingsford
CREATIVE 6
COUPONS
MEAT, KC MASTERPIECE Save 15% off any
Kingsford
purchase
Save 15% on Kingsford Charcoal when you
SAUCE, AND ONLINE buy any KC Masterpiece Sauce
the website that will print out once for each IP buy any KC Masterpiece Sauce
address offering
Valid through September 30, 2010 a discount on a bag ofValid charcoal. We
through September 30, 2010
*one coupon per customer per visit.
will track how many are printed off through using the
coupon must be presented at time of *one coupon per customer per visit.
purchase. limited to stock on hand. may coupon must be presented at time of
not be combined with any other coupon. purchase. limited to stock on hand. may
not valid on prior purhases. not be combined with any other coupon.
not valid on prior purhases.
latest analytics programs to ensure that consumers
don’t print off more than one.
POINT OF SALE
Valid through September 30, 2010 Valid through S
*one coupon per customer per visit. *one coupon per c
coupon must be presented at time of coupon must be p
purchase. limited to stock on hand. may purchase. limited
not be combined with any other coupon. not be combined w
Valid through September 30, 2010 not valid on prior purhases. not valid on prior
Valid through September 30, 2010
{ }
*must be minimum of 7 lb. bag. one coupon
per customer per visit. coupon must be
presented at time of purchase. limited
*must tobe minimum of 7 lb. bag. one coupon
stock on hand. may not be combined with
any other coupon. not valid on per
priorcustomer per visit. coupon must be
purhases. presented at time of purchase. limited to
stock on hand. may not be combined with
any other coupon. not valid on prior
purhases.
Take 50 c
MEAT FREEZER
The contest drew 50 teams in 1979,
Placing items that go together in meals in one central
location makes it easier for the consumer to visualize 80 in 1980, and 180 teams from nine
the finished product this, increasing their desire to states inOFF
1981. It hasany 7lb.* bag of Cha
now grown
buy more. The point of sale display that we have to be the largest pork barbeque
put together, with this in mind, is a freezer display
with the surrounding exposed areas of the freezer
competition in the world.
resembling a freezer. The meat will then be placed
Valid through September 30, 2010
inside since it needs to be chilled. Surrounding *must be minimum of 7 lb. bag. one coupon
the meat freezer, we will place KC Masterpiece and per customer per visit. coupon must be
presented at time of purchase. limited to
Kingsford Charcoal to be used together. The Clorox stock on hand. may not be combined with
any other coupon. not valid on prior
Company owns KC Masterpiece as well, so this will be purhases.
easier to accomplish.
CREATIVE 7
WEB/ NEW MEDIA
FACEBOOK
We have chosen to create a Facebook page for Kingsford
that will serve as a way to connect with customers and
post new and exciting links and information to those who
become “fans” of the product. Through the Facebook page
we can promote the viral campaign with the youtube.com
channel and the Kingsford.com blog site.
TWITTER
Twitter is a new and exciting social networking sites that
brings companies or individuals to new levels of interaction
with each other. We have chosen to create a Twitter page
for Kingsford and through the status updates that comprise
Twitter, we will promote the website, new products, exciting
news and updates on the companies. One of the great
things about Twitter is the celebrities and companies that
have created pages that fans can “follow.” Amongst those
are celebrities such as Chef Bobby Flay, Guy Fieri, Whole
Foods and The Food Network. Through a small monetary
compensation, Kingsford can ask these celebrities to tweet
once a day and involve something related to the Kingsford
Company or charcoal in general and this will bring brand
awareness to several thousand people. We have chosen to
allot $5000 to the Twitter celebrity sponsorships.
KINGSFORD’S WEBSITE
The Kingsford Charcoal Company already has a pre-
existing website. We have created a supplemental blog
site to start a viral campaign. On this blog users will be
able to submit content that will then be moderated by the Big Texas Brisket
Since my family has been a family we have
VOTE HERE
then be rated and ranked by other users and a winner will Country Ribs
from Kingsford.
have in my life.
VOTE HERE
1,212 23 4
YOUTUBE
bag to ensure you and yours get the best bang
for your buck.
Look at you,
married with a wife and kid
and own your own home with a yard,
you.
It’s better with Kingsford.
OUTDOOR
PROBLEM
Kingsford Charcoal is the “king” of the charcoal Besides a prestigious partnership some promotional
industry, but when it comes to grilling itself, it’s losing opportunities would include:
shares over the increasingly dominant gas grills. How Product display
can Kingsford use the media to push the charcoal • Program advertisements
category and increase charcoal grilling awareness? • Display of banners and signage
Given a campaign budget of $5 million for the 2010
grilling season, we will have to use careful expertise The other spot market cities we have selected with
when selecting our media and each specific vehicle. high grilling attitudes are found in the big state of
SOLUTION Texas. We will focus on most of the biggest cities:
We have done extensive research to know who grills, where Dallas, San Antonio, Austin, and Houston. With so
they live, what they do, and why they do it. This alone has many big cities close together in Texas, we will be able
allowed us to narrow in on the Family Guys, and carefully to increase our frequency through outdoor billboards.
select a variety of media channels that effectively reach Many travel to and from these cities for leisure and
those who have already purchased a gas grill, and those that work, especially between San Antonio and Austin.
are preparing to make that first grill purchase.
REACH AND FREQUENCY GOALS
Our reach and frequency goals for the heavy months
STRATEGY of May through August are 93.5/7.6. For the rest of
the year our goal is to have a minimum of 850,000
TIMING impressions per month on a variety of barbeque
We will apply a pulsing media schedule since Kingsford websites, blogs and other high traffic internet sites
is a product purchased year round but has an increasing that the Family Guys visit.
interest and sales volume in the summer months. This is
especially true for the DMA’s that experience more winter- MEDIA BREAKDOWN
like conditions causing a damper to their regular grilling Internet
habits. We will launch the campaign heavy up in mid-April Charcoal users are online (quintile I index of 114) and
and maintain heavy advertising throughout the summer in a variety of places as well as very centrally located
MEDIA OBJECTIVES
months until after Labor Day in September. Online and niche sites. For our niche market internet sites we will
outdoor advertising will be the primary medium during the go through a reliable source called BBQads.com which
off peak months of November through February. We would will guarantee at least 50,000 impressions/month on
suggest re-launching a new or similar campaign again in any combination of the top BBQ websites and blogs
April or May. for only $90/month. That also includes 5 strategically
placed banner ads. We will manage the rotation and
circulation of ad placement among the following top
SPOT MARKET CAMPAIGN barbeque websites and blogs:
We have chosen to use only these spot markets to start out
with because of their barbeque traditions and habits. The • The World Famous BBQ Forum and its
Family Guys already know how to grill and if they can avoid it archives.
they won’t use any type of gas fuel. They are the backbone to • News About BBB.com
Kingsford and old-fashioned barbequing. All you have to do • The New BBQ Forum History and Cookbook
is talk to anyone from one of these cities and they will assure • The BBQ Blog (the most active BBQ Blog)
you that they or someone they know can’t live without their • BBQ Podcast web page (25 Podcasts interviews
barbeque. All we have to do is continue to reinforce the with top BBQ people and more on the way)
legacy Kingsford has already established and the product • BBQ Search and the BBQ Search
will do the rest. By using these spot markets we will be sure engine with over 350,000 messages from the BBQ
to broaden Kingsford Charcoal awareness in these markets Forum
and more effectively brand them as the premiere choice of • The Kansas City Bar-B-Que Connection
fuel when desiring the best possible taste. In the near future • BBQ Pages web site
we can launch a similar campaign and branch out into other • BBQ Team Name Online Data Base
cities that have a market for high grilling attitudes. • The BBQ Classified Ads web page Buy, Sell and
Kansas City, MO is the home to the world’s largest barbeque Trade BBQ Items (The world’s largest barbeque
competition; The American Royal. classified)
• The BBQ Forum Image Gallery
MEDIA 11
OUTDOOR
Other popular sites to be considered in the Mediamark reports that quintile 1(heavy users) for
marketing mix are listed on the media schedule. outdoor has an index number of 118. Outdoor is a
One site, for example, Ebay.com has a charcoal grill great and inexpensive medium to carry Kingsford’s
user’s composition of 23.4%. We will operate a CPM message, especially if the product is an outdoor
campaign because of the existing brand equity and use product. Below are listed each of the cities and
recognition. For sites that will host our coupons we a specific breakdown of the costs and locations
will utilize the cost-per-click model to maximize the of each billboard. Outdoor will receive about
dollar. Other online communications will also take $1.4 million of the budget or about 28%. Prices
place within our public relations and promotional and locations are sourced from lamar.com and
efforts. clearchannel.com.
sponsorship and cash prizes, Roughly $50,000 per $10,000/month = 25 GRP’s for 2 panels at $1.42 CPM
event. For point-of-sale items and display we have Location: W/S I-10 @ CROSSROADS
allotted $10,000 for at least 14 separate stores, 2 Location: IH-10-E/S, 500’ W/O HILDEBRAND
stores in each of the target cities. If there are more Austin, TX
than 2 stores in these target areas that sell Kingsford $12,360/month = 3 panels at $3.66 CPM
Charcoal a store that doesn’t sell Kingsford Charcoal Location: 319 E. BEN WHITE BLVD W/O I-35
but would like to in order to be in the running for Location: PARMER LN-NORTH SIDE, 1 MI E/O MOPAC
the $10,000 reward they can be given point of sale Location: I-35 N E/S .25 MI N/O RUNDBERG LN
displays if they agree to purchase a predetermined Lexington/Greensboro, NC
minimum amount of Kingsford Charcoal. $6,700/month = 3 panels at $3.18 CPM
Trade promotions we gave $70,000: $10,000 cash
prize or Kingsford credit, in the form of free or
discounted merchandise, for the top retail seller
who increased their sales percentage, 10,000 x 7
cities.
PUBLIC RELATIONS 12
CHARITY
{ }
Kingsford + Operation USA = Better Times
Kingsford Charcoal not only makes grilled food taste better,
but helps make surroundings better too. Across the globe,
disaster strikes, sometimes without warning, and can make
life extremely difficult for families and individuals.
PUBLIC RELATIONS
“The American Royal is a 501c3 non-profit organization
whose mission is to promote agrarian values and to support
youth and education through scholarships, educational
programs, awards and life-long learning experiences.
5%
WILL DONATE
Operation USA
5%
WILL DONATE
OF THIS PURCHASE
to
Operation USA
MEDIA 13
SCHEDULE
MEDIA SCHEDULE
MEDIA SCHEDULE
14
EVALUATION APPENDIX 15
Every campaign needs to have results to be
considered effective. With $5 million for a budget Campaign References
and a peak season lasting only from May through
September, we at Nova Creative know that it is http://bbq.about.com/od/grills/a/aa121298.htm
crucial to have quick results to prove which pieces http://www.chow.com/stories/11087
of our campaign worked for Kingsford. http://www.slate.com/id/2193873/
The first way we will test effectiveness is by using
the website. Kingsford already has a website History and information of Charcoal
(kingsford.com) and we are adding a blog to http://www.madehow.com/Volume-4/Charcoal-
it (kingsford.com/itsbetter). This website will Briquette.html
have all the latest in analytics and tracking.
We will track clicks to the website and watch Media
for correlation with the events and magazine http://www.clearchannel.com
releases. http://www.lamar.com
Another way to track our campaign’s success is by http://www.mintel.com
using the coupon response to gauge our customer Mediamark software
response. We will have coupons on the website,
KC Masterpiece Barbeque Sauce, meat, and other
products. We will closely monitor the purchase
and use of these coupons to determine if our
promotions and campaign are successful.
We will also utilize the user-submitted entries to
the kingsford.com/itsbetter website to determine
if our online presence is being recognized by
our Family Guys. We are confident that enticing
customers with cash prizes and the opportunity to
be featured on a national website will pull Family
Guys to Kingsford Charcoal.
EVALUATION / APPENDIX