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Lecture Outline:

Introduction
A model for teamwork
Factors That Promote Effective Teamwork
Components of an effective team work
Conclusion

Effective teamwork can take an organization a long way towards


meeting its objectives.
Teamwork is a much flouted term in the workplace today, but it
is actually only a few organizations that are really committed to
fostering and nurturing this important commodity.
For employees to become part of a team, it is necessary for them
to feel engaged in something that is larger than their everyday
job function, in something that identifies them as individually
integral parts and unifies their efforts towards reaching
organizational goals and ensuring overall strategic success.
Creating teamwork is a daunting task/discouraging task at its
early stages, but it can definitely be achieved through good
leadership skills and a sound commitment and the results are
worth the hard work.

Teamwork must be driven by a strategy, have a structure and be


implemented thoughtfully and effectively. When properly managed and
developed, teamwork improves processes and produces results quickly
and economically through the free exchange of ideas, information,
knowledge and data.

Teamwork has many advantages:

A greater variety of complex issues can be tackled by pooling expertise


and resources.

Problems are exposed to a greater diversity of knowledge, skill and


experience.

The approach boosts morale and ownership through participative


decision making.

Improvement opportunities that cross departmental or functional


boundaries can be more easily addressed.

The recommendations are more likely to be implemented than if they


come from an individual.

In developing a model for teamwork, John Adair understood


that for any team to respond to leadership, it needed a clearly
defined task, and the achievement of that task is related to
the needs of the team and the individuals within that team.
The team leader or facilitator must concentrate on the small
central area in the model where the three circles overlap the
action to change area, and there are three inter-related, but
distinctive, requirements of a team leader:

Define and achieve the job or task, e.g, achieve an improvement in the process
Build up and co-ordinate a team to do this
Develop and satisfy the individuals within the team

To do this, the team leader or facilitator must perform the following functions:

Planning - Define the team task or purpose


- Make a workable plan
Initiating - Explain why the plan is necessary
- Allocate tasks to team members
- Set team standards/expectations
Controlling -Ensure all actions move towards the objective
- Guide the team to action and decision
Supporting - Encourage and discipline the team and individuals
- Create team spirit
- Relieve tension
- Reconcile disagreements/conflicts
Informing - Give new information to the team
- Receive information from the team
- Summarise suggestions and ideas
Evaluating - Test the consequences of a proposed solution
- Evaluate team performance
- Help the team evaluate its own performance against standards set

There are often dozens of internal and external factors that separate effective and
ineffective teams. Moreover, what makes some teams strong, be it competitiveness,
toughness or high energy levels, can make other teams weak; these traits may benefit
sports and sales teams, but they are not what you look for in a doctor or nurse. That
said, there are a few factors of effective teamwork that are common to teams of all
types.

1) Diversity

Effective teams embrace and are constituted by a diversity of cultures, talents and
personalities. Diversity can promote creativity and innovation, and raise awareness of
and respect for differences, which will support effective teamwork.
By contrast, teams that lack diversity can find it difficult to solve particular problems; it
is much harder to find innovative solutions when all of the team members think about
problems in the same way, draw on similar experiences for support and come to the
same conclusions.

2) Communication

Effective teamwork is facilitated by clear and open communication. All team members
should be on the same page with respect to targets, responsibilities and timelines. This
cohesion/work structure is facilitated by effective communication.

All team members should feel comfortable asking questions regarding the clarification
of jobs and responsibilities, and they should feel free to make suggestions when they
feel they can advance the teams objectives.
When a challenge or conflict arises, effective teams will engage and overcome it with
effective communication, rather than avoiding the issues or participating in gossip.

3) Leadership

Teamwork is supported by effective leadership. All teams benefit from


one or several sources of inspiration and direction; leaders can support
collaboration by coordinating the efforts of team members and
encouraging team members to speak their minds during team meetings.
They can ensure the teams projects stay on track by checking in with
different contributors and measuring daily/weekly progress against
overall timetables and objectives. Additionally, they can work to
motivate and discipline team members to ensure that everyone is
performing to their highest potential.

4) Team-Building Exercises

Effective teamwork is developed through shared experiences and


practice. The use or avoidance of team-building activities can be an
important factor in determining the development of effective teams; in
the age of advanced technology and fast-paced business environments,
some team members would never see one another face to face if they
did not make a point to do so.
Team-building exercises can be targeted to improve particular aspects
of team performance such as communication, problem-solving or
creativity. Games and drills are an effective way to bring people together
to build relationships, boost morale and promote mutual understanding
of interests, personalities, strengths and weaknesses.

In the establishment of teams in organizations, there are various


objectives that are supposed to act as a guide to the process, such
objectives include:

To learn how to release the potential and power within the teams.
Top make discovery of new solutions so as enhance effectiveness and
cohesiveness/solid connection of teams.
Explore ways as well as build teams' motivation and commitment.
Discovery of the tools that can facilitate the strengthening of teams
Gaining of personal insight on how individual behaviors and actions can
either add or detract from teambuilding and teamwork.

Understand:

The roles and values of leadership in teams in the achievement of the


hoped for results.
The necessity of effective personnel as well as interpersonal
communication.
The talents available in each and every member.
Importance of vision within the team.
The diverse methods of problem solving as well as the various ways of
handling conflicts and differences among the team members.
Need for the unity and commitment of the team members for
cohesiveness/interconnectedness and conducive/favorable working
environment.

Having a team work in place is not enough; the question that the management
aught to answer in making a team be successful in its role is Are all the basic
components of an effective team present in the team. Effective teamwork is very
fundamental to the success of any organization.

There are four components that are essential for a successful and
effective team, they include:

(i) Positive corporate culture: it's needful of an organization to have a positive and
healthy corporate culture for effective teamwork. Potential team members within
the team thrives best when the environment is challenging and with creativity
opportunity. Positive corporate culture depends on top management.
The manager has a responsibility to foster good climate through: making the
teams expectations and rewards clear, having a detailed job descriptions, which is
followed by personal discussions directed towards clarifications and delegating
responsibilities to each team members and demanding for accountability from
each member and from the entire team. The team members should be placed in
such a way that they have power to make decisions that affect their areas of
accountability.

(ii) Give recognition: Giving of recognition to the employees is very


important in facilitating their success. Team members are most likely to
seek the recognition of the management. It has been identified that
failure of the administration to do a positive recognition for successes of
team members will drive them to seeking negative recognition which will
most probably be at the expense of the business or the organization in
question.
Among the things that an organization's management ought to
consistently recognize in a team are: Outstanding performance,
especially for those who exceed their goals or what is expected of them,
continued performance for the team members who have a good record
of consistency in positive production and improved performance, more
so for those who have made efforts to improve their performance and
those who have demonstrated progress.
(iii) Positive feedback: If the teams are not given feedback, they are not
able to gauge their progress; whether they are progressing or
retrogressing. Lack of feedback has been found to bring about
confusion as the teams do not know whether they delivered according to
the expectations.
Failure to give feedback to teams kills their morale bringing about
disappointment to the individual members and to the organization at
large. If feedback is positive it should be done in public as it acts a
source of inspiration and recognition.

(iv) Provide new opportunities: despite the fact that a team


member may be outstanding, the management should never
overlook the fact that every person is an individual.
One need to keep the most effective team members through
provision of more opportunities otherwise an alternative would
interpret to boredom which may compel such a person to seek
opportunities elsewhere.
The team members should be helped in planning of their longterm careers basing on the organizations needs. Help the team
members to realize how their career goals can be of use to the
organization.
Therefore the organization management should help in tailoring
each individual in the team to achieve their desired goals and
unique talents. This is achievable through providing an
environment that has richness of creativity and energy without
overlooking the importance of openness

Teams are very essential in relation to the


performance of any organizations. Those who
advocate for teamwork in organizations argue that
together people can do much that they would as
individuals.
The production process is quite complex, if
individuals were to work alone in completing the
process so as to get the end product, the highest
possibility would be lowered production, increased
cost of production and production of stagnated
quality product, the effect of this would be lose of
clients, and most likely closure of the organization.

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