Windows Server 2012: Managing and Troubleshooting

Hardware (part 10) - Troubleshooting hardware

Author- none given
12/11/2014 8:12:38 PM
I chose this article part 10 because it shows you again pictures which is helpful in
showing you the how twos and a visible representation of what the article is about.
The article shows and lets you know how to trouble hardware in windows server
using the action center. It shows you step by step how to access the program labeled below;
1. Open Computer Management, and then select the Device Manager node.
2. Press and hold or right-click the device that you want to troubleshoot, and then select
Properties.
3. If theres a problem with a device, therell be an error status and a related error code on
the General tab.
4. On the Events tab, youll see the most recent events related to the device, as shown in
Figure 14. Select an event to view its details in the Information panel. Tap or click View
All Events to open a custom view for the device in Event Viewer. The custom view will
show all available events for the device, allowing you to review them for troubleshooting.
Whats unique about this article it gives you a table which lists the problem and gives you a
possible solution you would be having;
Table 1. Common device errors and techniques to resolve them
Error Message

Correction Action

Obtain a compatible driver for the device and tap or

This device is not configured correctly.
click Update Driver on the Driver tab to start the
(Code 1)
Update Driver Software Wizard.

The driver for this device might be

corrupted, or your system might be
running low on memory or other
resources. (Code 3)

This device cannot start. (Code 10)

Tap or click Update Driver on the Driver tab to run the

Update Driver Software Wizard. You might see an Out
of Memory message at startup because of this.

Tap or click Update Driver on the Driver tab to run the

Update Driver Software Wizard. Dont try to find a

Error Message

Correction Action

driver automatically. Instead, choose the manual install

option, and select the device driver you want to use.

This device cannot find enough free

resources that it can use. (Code 12)

Resources assigned to this device conflict with another

device, or the BIOS is incorrectly configured. Check the
BIOS, and check for resource conflicts on the Resources
tab of the devices Properties dialog box.

This device cannot work properly until Typically, the driver is installed correctly but will not be
you restart your computer. (Code 14) started until you restart the computer.

Windows cannot identify all the

resources this device uses. (Code 16)

Check whether a signed driver is available for the

device. If one is available and you already installed it,
you might need to manage the resources for the device.
Check the Resources tab of the devices Properties
dialog box.

This device is asking for an unknown

resource type. (Code 17)

Reinstall or update the driver using a valid, signed

driver.

Reinstall the drivers for this device.

(Code 18)

After an upgrade, you might need to log on as an

administrator to complete device installation. If this is
not the case, tap or click Update Driver on the Driver
tab to reinstall the driver.

Your registry might be corrupted.

(Code 19)

Remove and reinstall the device. This should clear out

incorrect or conflicting registry settings.

Windows is removing this device.

(Code 21)

The system will remove the device. The registry might be

corrupted. If the device continues to display this
message, restart the computer.

This device is disabled. (Code 22)

This device has been disabled using Device Manager. To

Error Message

Correction Action

enable it, select Use This Device (Enable) under Device

Usage on the General tab of the devices Properties
dialog box.

This device is not present, is not

This might indicate a bad device or bad hardware. This
working properly, or does not have all error code can also occur with legacy ISA devices;
its drivers installed. (Code 24)
upgrade the driver to resolve the issue.

The drivers for this device are not

installed. (Code 28)

Obtain a compatible driver for the device and then tap

or click Update Driver to start the Update Driver
Software Wizard.

This device is disabled because the

firmware of the device did not give it
the required resources. (Code 29)

Check the device documentation on how to assign

resources. You might need to upgrade the BIOS or
enable the device in the system BIOS.

This device is not working properly

because Windows cannot load the
drivers required for this device. (Code
31)

The device driver might be incompatible with Windows

Server. Obtain a compatible driver for the device and tap
or click Update Driver to start the Update Driver
Software Wizard.

A driver for this device was not

A dependent service for this device has been set to
required and has been disabled. (Code Disabled. Check the event logs to determine which
32)
services should be enabled and started.

This might indicate a bad device or bad hardware. This

Windows cannot determine which
error code can also occur with legacy ISA devices;
resources are required for this device.
upgrade the driver, refer to the device documentation on
(Code 33)
how to set resource usage, or do both.

Windows cannot determine the

settings for this device. (Code 34)

The legacy device must be manually configured. Verify

the device jumpers or BIOS settings, and then configure
the device resource usage using the Resources tab of the

Error Message

Correction Action

devices Properties dialog box.

Your computers system firmware does

This error occurs on multiprocessor systems. Update the
not include enough information to
BIOS; check for a BIOS option to use MPS 1.1 or MPS
properly configure and use this device.
1.4. Usually, you want MPS 1.4.
(Code 35)

This device is requesting a Peripheral

Component Interconnect (PCI)
interrupt but is configured for an ISA
interrupt (or vice versa). (Code 36)

ISA interrupts are nonshareable. If a device is in a PCI

slot but the slot is configured in BIOS as reserved for
ISA, the error might be displayed. Change the BIOS
settings.

Windows cannot initialize the device

driver for this hardware. (Code 37)

Run the Update Driver Software Wizard by tapping or

clicking Update Driver on the Driver tab.

Windows cannot load the device driver

for this hardware because a previous A device driver in memory is causing a conflict. Restart
instance of the device driver is still in the computer.
memory. (Code 38)

Check to ensure that the hardware device is properly

Windows cannot load the device driver
installed and connected and that it has power. If it is
for this hardware. The driver might be
properly installed and connected, look for an updated
corrupted or missing. (Code 39)
driver or reinstall the current driver.

Windows cannot access this hardware

because its service key information in The registry entry for the device driver is invalid.
the registry is missing or recorded
Reinstall the driver.
incorrectly. (Code 40)

Windows has stopped this device

because it has reported problems.
(Code 43)

The device was stopped by the operating system. You

might need to uninstall and then reinstall the device. The
device might have problems with the no-execute

Error Message

Correction Action

processor feature. In this case, check for a new driver.

The device was stopped by an application or service.

An application or service has shut
Restart the computer. The device might have problems
down this hardware device. (Code 44) with the no-execute processor feature. In this case, check
for a new driver.