HOW TO CONNECT TO

THE
ELECTRONIC PREMIUM REPORTING SYSTEM
WEBSITE
Secure Socket Layer is a protocol designed to enable application to transmit
information back and forth securely. Some applications that are confgured to run
SSL include web browsers like Internet Explorer, Google Chrome and Firefox.
These programs are automatically able to receive SSL connections.
The online applications of Philhealth like the Electronic Premium Reporting
System (EPRS) use this kind of protocol to secure the connections that are coming
from outside the PhilHealth (PHIC) network. In order to establish a secure SSL
connection, however, the application must first have an encryption key assigned
to it by a Certification Authority in the form of a Certificate. Once the application
has a unique key of its own, a secure connection using the SSL protocol can be
established.
PhilHealth shall provide the Certificates (Root and Client Certificate) with network
user account in order to have a secure access to EPRS website and to also identify
if the user who is trying to access the website is authorized. PHILHEALTH shall
email the Certificates and network user accounts to all EPRS website users. The
Certificates should be installed to the web browser that the user will use and
provide the requested network user account to login and access the website.
Please be informed, however, that the network user accounts will be valid for one
year only upon issuance. It is advised, therefore, that to avoid service interruption,
PHILHEALTH should be informed of the intention of the user to renew their
network user accounts before the one year expiration. Once the account is
renewed, the Network Group, Information Technology Management
Department (ITMD) of PHILHEALTH should be informed of the said
renewal through email address network@philhealth.gov.ph
as a
requisite to the extension of the validity of the network user account.
As for the client certificate, this will also have a validity period (please check
Annex A on how to check validity of a client certificate). If the user
encounters expiration on the client certificate, it should coordinate
PHILHEALTH to send the new client certificate.
Guidelines on How to Connect to the
EPRS website.
I.
The following are the basic requirements to connect to
the EPRS Website:
1. A Computer
2. An Internet Connection
3. Web Browser with SSL Certificates (root and client certifcate) issued by
PHILHEALTH
4. A password to access the client certifcate
5. A username and password (network user account) to be able to access the
website
6. A username and password (EPRS user account) to be able to access the
EPRS application system

II. Below are steps on how to install the root and client certifcate and how to
connect to EPRS website using Internet Explorer, Google Chrome and
Firefox.
NOTE: For existing users, before you install the new EPRS Certificate. Please remove any
existing EPRS certificate on your browser. Go to Annex B on how to delete an existing client
certificate.
The digital certificates for EPRS is stored in the EPRS Certificate.zip file. Please
extract/unzip the file before you begin.

A. INTERNET EXPLORER (recommended version should be at least 7.0 or

higher)

1. Open your Internet Explorer. Go to Tools then click Internet

Options. The Internet
Option window will appear.

2.

Click the Content tab then click on the Certificates button.

3.

Certificates window will appear. Click on the Import button.

4.

The Certificate Import Wizard will appear. Click on Next.

5. Specify the file you want to import by clicking on the Browse button.
Select EPRS Certificate.pfx file, which is the Client Certificate to
be used by the browser. Then click Open.

NOTE: The EPRS Certificate.pfx client certificate shall be

given through email by
PhilHealth, you must download and save in
your computer.
6.

Once the certificate is specified, click on Next.

7.

Enter the password at the textbox provided then click Next.

NOTE: The client certificate password shall be given through

email by Philhealth.
8.

Certificate should be stored at the Personal folder. Click

Browse button then select
Personal on the list. Then click OK.

9.

Click Next.

10. Click Finish.

11. Click OK.

12. You have now successfully installed the client certificate. Now, we
need to install the root
certifcate by again clicking on Certificates button.

13. Certificates window will appear. Select Trusted Root

Certification Authorities tab then click on the Import button.

14. The Certificate Import Wizard will appear. Click on Next.

15. Specify the file you want to import by clicking on the

Browse
button.
Select publicrootca.cer file, which is the Root
Certificate to be used by the browser. Then click Open.

NOTE: The publicrootca.cer root certificate shall be given through

email by Philhealth, you must download and save
in your computer.

16. Select Trusted Root Certification Authorities store where the

certifcate will be placed by
clicking on the Browse button. Click OK then click on Next.

17. Click Finish. You have now successfully installed the root certifcate.
If any security warning window will appear, just click Yes.

18. Click OK.

19.
Connect
to
EPRS
website
by
entering
the
URL
https://eprs01.philhealth.gov.ph on the address bar. If a pop-up
window will appear asking what digital certifcate to use, please choose
EPRS Client as the digital certificate to be used. Click OK.

20. You may now use the EPRS website. Please provide your EPRS
username and password to login provided in the email during account
registration.

B. MOZILLA FIREFOX
1.

Open your Firefox web browser. Go to Tools then click on Options.

For users using FireFox 5.0, Click the FireFox tab located on the
upper left of the screen then select Options, then Click on
Options

2. The Options window will appear. Click on Advanced then click on

Encryption tab.
Click View Certificates button.

3.

The Certificate Manager window will appear. Click on Your

Certificates tab to install the client certifcate then click on Import
button.

4. Specify the file you want to import. Select EPRS Certificate.pfx fle.
Then click Open.

NOTE: The EPRS certificate.pfx client certificate shall be

given through email by
Philhealth, you must download and save in
your computer.
5.

Enter the password at the textbox provided then click OK.

NOTE: The client certificate password shall be given through

email by PhilHealth.
6.

7.

Click OK. You have successfully installed the client certifcate.

Now, we have to install the root certifcate. For the installation of the
root certifcate, open the Certificate Manager window then click on
the Authorities tab then click on the Import button.

8.

Select publicrootca.cer root certificate then Click Open.

NOTE: The publicrootca.cer root certificate shall be given

through email by PhilHealth, you must download
and save in your computer.
9.

Select all the checkbox then click OK.

10. The certificate has been imported and installed. Click OK.

11.
Connect
to
EPRS
website
by
entering
the
URL
https://eprs01.philhealth.gov.ph on the address bar. If the User
Identification Request window will appear, choose the certifcate
with CN=EPRS Client then click OK.

12. You may now use the EPRS website. Please provide your EPRS
username and password to login which emailed during EPRS registration
and activation.

C. GOOGLE CHROME
1.

2.

Open your Google Chrome browser. Go to Wrench Menu icon then

click Settings. Setting page will appear.

Click Show advanced settings below the page.

3. Look for HTTPS/SSL then click on Manage certificates

button.

4.
Certificates window will appear. Click on the Import
button.

5.

The Certificate Import Wizard will appear. Click on Next.

6.

Specify the file you want to import by clicking on the Browse button.

7. Select EPRS Certificate.pfx file, which is the Client Certificate to be

used by the browser.
Then click Open.

NOTE: The EPRS Certificate.pfx client certificate shall be

given through email by
PhilHealth, you must download and save in
your computer.

8.

9.

Once the certificate is specified, click on Next.

Enter the password at the textbox provided then click Next.

NOTE: The client certificate password shall be given through email by

Philhealth.

10.
Certificate should be stored at the Personal folder. Click
Browse button then select
Personal on the list. Then click OK. And
then NEXT

11. Click Finish.

12. Click OK.

13. You have now successfully installed the client certificate. Now, we
need to install the root
certifcate by again clicking on Certificates button.

14. Certificates window will appear. Select Trusted Root

Certification Authorities tab then click on the Import button.

15. The Certificate Import Wizard will appear. Click on Next.

16.
Specify the file you want to import by clicking on the
Browse button. Select publicrootca.cer file, which is the Root
Certificate to be used by the browser. Then click Open.

NOTE: The publicrootca.cer root certificate shall be given through

email by Philhealth, you must download and save in your computer.
17. Select Trusted Root Certification Authorities store where the
certifcate will be placed by
clicking on the Browse button. Click OK then click on Next.

18.
Click Finish. You have now successfully installed the root
certifcate. If any security warning window will appear, just click Yes.

19.

Click OK.

20.
Connect
to
EPRS
website
by
entering
the
URL
https://eprs01.philhealth.gov.ph on the address bar. If a pop-up
window will appear asking what digital certifcate to use, please choose
EPRS Client as the digital certificate to be used. Click OK.

ANNEX A: How to Check for the Validity of a Certificate

1.

2.

Open the Control Panel window by clicking on the Windows

Logo or Start button located at the lower left of the screen and
click on Control Panel

Click on Internet Options.

3. The Internet Properties window will appear. Click on

Content tab then click on
Certificates button.

4. Choose the certificate you want to view the details then click View
button

5. The certificate details window will appear containing the validity

period of the certificate.

ANNEX B: HOW TO DELETE EXISTING CLIENT CERTIFICATE

B.1
INTERNET EXPLORER (recommended version should be at
least 7.0)
1. Open your Internet Explorer. Go to Tools then click Internet
Options. The Internet
Option window will appear.

2.

Click the Content tab then click on the Certificates button.

3. Certificates window will appear. Select the listed EPRS

Certificate then click on the
Remove button.

4.

5.

A pop-up window will appear. Click Yes button.

You have now successfully removed your existing EPRS Certificate.

You can now proceed in installing the new EPRS Certificate.

B.2

FIREFOX

1. Open your Firefox web browser. Go to Tools then click on

Options.

For users using FireFox 5.0, Click the FireFox tab located on the
upper left of the screen then select Options, then Click on
Options

2. The Options window will appear. Click on Advanced then click

on Encryption tab.
Click View Certificates button.

3.

4.

5.

The Certificate Manager window will appear. Click on Your

Certificates tab then select the listed EPRS Certificate then click on
Delete.

A pop-up window will appear. Click on OK.

You have now successfully removed your existing EPRS Certificate.

You can now proceed in installing the new EPRS Certificate.

B.3

GOOGLE CHROME
1.

Click Show advanced settings below the page.

2.

Look for HTTPS/SSL then click on Manage certificates button.

3. The Certificate window will appear. Click on Personal tab

then select the listed
EPRS Certificate then click on Remove.

4.

5.

A pop-up window will appear. Click Yes button.

You have now successfully removed your existing EPRS

Certificate. You can now proceed in installing the new EPRS
Certificate.