CVs AND COVERING LETTERS

Careers 2014-15

CV Steps
to Success

www.brookes.ac.uk/
careers
www.facebook.com/
oxfordbrookescareers

CV STEPS TO SUCCESS
Here are some suggestions to help you with the first draft of your CV.

STEP 1
Attend a CV workshop
These are held during semester on the Gipsy Lane site and
Headington Hill campus as part of the Careers Training
Programme. You can choose the workshop you want to
attend here:
www.brookes.ac.uk/careers

STEP 2
Write a draft
Read through this guide and decide what type of CV you
are going to create: chronological, skills-based, or
academic. It needs to be fit for purpose, so decide what you
want to use your CV for (e.g. work experience or for a
graduate job?).

STEP 3
Bring your draft CV to Careers and well look at
it for you!
A Careers Consultant will give you some constructive
feedback and help you tailor it to the job you are applying
for, or the sector you want to work in. You can come back
for further advice.

CONTENTS
1.

The 3 main types of CVs (chronological, skills-based & academic)

2.

Chronological CVs and examples

4-8

3.

Skills-based CVs and an example

9-11

4.

How to write a good profile or career goal/objective

12

5.

Academic CVs and examples

13-19

6.

CV for mature students

20-22

7.

CV for part-time jobs

23-28

8.

Emailing for part-time jobs

29-30

9.

Golden rules of writing a good covering letter & examples

31-34

10. 10

Reasons why I binned your CV!

11. Useful

CV resources

12. Employer

top tips

35

36

37

TYPES OF CV
First decide what type of CV is likely to be best for you, your CV has to be fit for
purpose.

CHRONOLOGICAL CV (Page 4)
This is the most common type of CV that you will probably be familiar with. Your employment
and work experience is usually on the front page, listed in reverse chronological order (most
recent experience first).

WHEN SHOULD YOU USE A CHRONOLOGICAL CV?

If you have some relevant work experience in the area of employment, or sector you wish to
enter.

VARIATIONS OF THIS
You can include a short skills section, but the skills must be relevant to the role and be
evidenced. For example, if applying for a science post you might have a lab skills section, and
for an IT post, a software skills section. You can also include your skills in your chronological
work experience for an example have a look at the Jane Schiller CV on page 5. Or dividing
your employment into two reverse chronological sections Relevant experience and Other
experience can attract attention as your most relevant employment will be altogether on the
front page, see Tom Browns CV on page 7.

SKILLS-BASED CV (Page 9)
This is a less traditional CV, but can be very effective. By moving your work experience to a
less prominent position on the second page, the focus moves to your transferable skills on the
front page. You can sell yourself really well by matching the skills you select to those required
for the job you are applying for, i.e. those on the Job Specification. It is REALLY important to
tailor your CV to each post. Each skill needs a clear example (some evidence), but this can be
taken from your degree, voluntary work, extra-curricular activities and employment.

WHEN WOULD YOU USE A SKILLS-BASED CV?

Usually if you have very little or no directly relevant experience, or if you might be trying to break
into a new career, or making a significant change of career direction. If this is the case it can be
quite difficult to sell yourself to employers through your limited employment experience alone.
So, if your work experience isnt too relevant, or is very lacking, emphasise your transferable
skills instead. Have a look at the example on page 10.

ACADEMIC CV (Page 13)

It may sound obvious, but this type of CV highlights more your academic experience and
research activity, which are important when applying for an academic post such as a post-doc,
a research position, or a postgraduate course, such as a PhD. Employers and HE institutions
will understandably want to know a lot more about your academic history and achievements
than they would normally. This requires extra space so it is standard to attach appendices. Even
with an academic CV employers and universities still want to know about your softer skills such
as team-work, attention to detail etc., so remember to mention these too. See page 14.
3

CHRONOLOGICAL CV

TOP TIPS

Your name

1. Always start with your NAME

never CV or Curriculum Vitae.
Use slightly bigger font.

Your address
Your email address and phone number
NOTHING else! No marital status, NI number, age, gender etc.

PROFILE
Not essential, some employers like them and some dont. Must
be short and snappy i.e. no more than 2/3 sentences including
relevant experience, qualifications, skills (but not a long list of
them) and your career aim.

EDUCATION
Your Oxford Brookes University course comes first including
relevant modules and/or dissertation. Then your other
qualifications such as A Levels and GCSEs, just a summary for
GCSEs is all you need e.g. 10 A-Cs.

RELEVANT WORK EXPERIENCE

By splitting your work experience into two sections you can really
tailor your CV to the job and importantly locate your relevant work
experience on the front page. For example if you are applying for
retail jobs put all your Retail Experience in one section on the
front page with Other Experience on the second page.

OTHER WORK EXPERIENCE

You dont need to include every bar job & supermarket youve
ever worked in, but on the other hand you dont want large gaps.
If you have had lots of jobs you could try grouping or
summarising your experience.

INTERESTS
Yes, employers are interested, but just a paragraph will do. Try to
show a variety of interests to catch an employers attention, but
think about the impression your hobbies may give if you are a
train-spotter or stamp collector!

REFERENCES
Available upon request or two full references including name, job
title, address, phone number and email.

2. Dont include 2 addresses e.g.

semester and home. This is
confusing.
3. Think: do you have a
professional-sounding email
address?
4. Write your profile last, once you
are fully aware of key strengths
for the role. Take your time to
write it well.

5. Your expected degree class can

be added in the education
section especially if you expect
to do well!
6. All experience should be in
reverse chronological order, i.e.
most recent first. You can include
voluntary work experience too!

7. For experience that may not be

AS relevant to the role, pull out
the tasks, skills and
achievements that are the MOST
relevant.
8. If you dont have many interests
dont lie, you could be asked
about it at interview!

9. ALWAYS ask your referees

FIRST!

Do you have a
professional sounding
email address, unlike
this one!?

Jane Schiller

Ground Floor Flat, Kinn Road, Oxford, OX2 6HU

groovychicken@hotmail.com 000000077777
____________________________________________________________________________
Education
Oxford Brookes University

2011 2014

BA (Hons) English and Music

2:1 predicted

Secondary School, Oxon

2004 2011

A Levels:
English (B), German (C), Music (A)
AS Level: History (C)
GCSEs:
8 grades A* - C
____________________________________________________________________________
Relevant Work Experience
Publishing Co
UK Marketing Assistant

July 2013 - present

The skills in bold are a

reflection of the skills from the
job-spec/advert. This helps
tailor your CV to the job.

Duties and skills:

Event co-ordination: visiting prospective venues in the UK, liaising with event
coordinators and representatives, analysing survey results.

Creativity: copywriting for letters, e-shots, and posters.

Attention to detail: managing lead data and the marketing stock database, proof
reading documents.

Responsibility: creating and updating the marketing intranet page, providing

administrative support to the sales and marketing teams, dealing with enquiries by email
and on the phone.

Amateur Orchestra
Concert Manager

September 2012 - present

Duties and skills:

Advertising: creating and sticking up posters, sending emails, creating programmes for
each concert on a weekly basis.

Negotiation: liaising with musicians about set length, finding out biographies for
programmes,

Time-management: arriving early to set up chairs and equipment, ensuring each

performance does not overrun. Notifying staff in advance about pending concerts..

Public speaking: presenting musicians to the audience and notifying the audience of
upcoming events.

Other Work Experience

Tesco Oxford
Food Service Assistant

July October 2011

Duties and skills:

Customer service: preparing orders, advising customers on products, dealing with
enquiries and complaints in person and on the phone.

Attention to detail: checking food quality, ensuring proper rotation of stock, signing
check lists.

Responsibility: setting up and closing down sections; working alone on sections when
required, training new starters, taking stock counts.

Coping under pressure: maintaining a high level of customer service when faced with
long queues of customers.
____________________________________________________________________________
I.T. Skills

Very competent with computers and databases.

Particularly familiar with Word, Excel, PowerPoint and the Web.

Languages
Conversant in German
____________________________________________________________________________
Interests and Achievements
Writing: write for Oxfords Daily Info (www.dailyinfo.co.uk/reviews).

Make your interests

interesting! Long lists
of words dont work.

Music: play drums in local bands and record music at home.

Sport: member of the university basketball team; school captain of the girls football,
basketball, hockey and cross-country teams.

Walking: completed the Inca Trail (Peru) July 2009.

Charity events: raised 2000 for a Ugandan village by walking 550 km from Uganda into
Kenya with a group of 100 Africans and Europeans.
____________________________________________________________________________
References
Academic Professor D Smith Richard Hamilton Building, Oxford Brookes University,
Headington Hill Campus, OX3 OBP
Tel: 01865 481122 Email: @brookes.ac.uk
Employer Mr John Grant Publishing Co, Oxford, Tel: 01865 0909099
If you are including
Email: xxxx
references make sure
you have full contact
details. Alternatively
References available
upon request is fine
too.

Tom Brown
2 Church Close
Oxford OX2 1TP
07823567890
tbrown@hotmail.com
A profile is not essential but if you are choosing to do one about three concise
sentences is all you need. Make sure it is really targeted to the job.

Final year Environmental Science student passionate about conservation and the environment.
Extensive voluntary experience working for wildlife trusts in various capacities, including
marketing, websites and writing press-releases. Looking for a position in a wildlife trust to
further develop skills in marketing and communications from July onwards.
Education
2011 - 2014: BSc (Hons) Environmental Science 2:1, Oxford Brookes
Modules include:

Biodiversity Law;
Communities, Conservation, Conflict & Change;
Sustainable Resource Use;
Survey and Monitoring for Biodiversity.

Dont include all your modules just

relevant ones for the role. You can also
mention your dissertation if it is
relevant.

Research Project: Field research on biodiversity in Malaysia has given me knowledge of

biological field techniques such as wildlife tracking using GPS telemetry, wildlife collating and
wildlife health monitoring.
2008 - 2011: Newbury College
A levels: Environmental Science (A), Biology (C), Chemistry (D)
2003 - 2008: Newbury School
GCSEs: 8 A-Cs
Relevant Experience

GCSEs were a long time ago and less relevant

now so a summary like this is fine.
CVs should be in reverse chronological order but if you have
experience that is directly relevant to the role put it on the
front page in a Relevant Experience section.

2011 - 2014: (weekend/voluntary) Oxford Wildlife Trust, Conservation Volunteer

Weekend volunteer working in small teams to clear rhododendron bushes, coppicing and
preparing environments for the Heath Fritillary butterfly.
Summer 2012: (Summer Intern) Oxford Environmental Centre, Marketing Intern
Managing telephone, email and written enquiries at the centre
Bullet points starting with
an action verb (in the
Supporting the Marketing Team to promote the centre in
same tense) make your
Oxfordshire through direct mail and developing the website
writing concise and to the
Conducting visitor tours around the insect house
point.
Providing demonstrations of energy saving techniques to visitors
Summer 2011: Frontier, Conservation Volunteer, Ecuador
One month spent in Ecuador Wildlife Sanctuary working with injured mammals and organising
environmental education activities for visiting schools. Achievements included writing regular
press releases for the Marketing Team.
7

Other Experience

Pay attention to detail! Be consistent with

full stops, capitals, dashes & layout.
Theres a full-stop missing here.

2012 - present:
Oxford Brookes University, Academic Support Worker
Taking lecture notes and editing materials for disabled students where I learnt to write quickly and
clearly, whilst pay attention to detail
2011 - present:
ABC Cinemas, Front-of-House Staff
Dealing with the general public through ticket and snack sales, bar work and ushering. I have improved
my communication skills and customer service and learnt how to work in a busy team.
2008 - 2012 :
Topshop, Sales Person
Maintaining the shop floor, and stock and providing a good level of customer service. Opening and
closing-up shop, banking, sending orders and using initiative for customer requests and orders.
Practical Conservation Skills:

A full clean driving licence with 4 wheel drive experience

NPTC Agricultural Tractor Operation Certificate
Undertook a small mammal identification course at Oxford Wildlife Trust
Chainsaw certificate
First Aid Certificate
PADI Diving Certificate

If these are really

relevant skills for the
role Tom is applying for
they could be put in a
much more prominent
position - on the front
page.

Computer Skills:
Very proficient with a PC and Mac along with all the standard software such as Microsoft Office, Adobe
Photoshop, Internet Explorer and Visual Basics.
These interests are especially good to mention as they
relate to the post Tom is applying for see his profile.
Interests:
I like to draw, paint and do other forms of arts and crafts as well as read and socialise. An avid reader of
Nature and New Scientist, I have submitted articles on conservation in Ecuador, expected to be
published this year.

Referees:
Dr Andrea Goodman
School of Life Sciences
Oxford Brookes University
Oxford OX3 0BP
Tel: 01865 555555
Email: agoodman@brookes.co.uk

Ms A. Manager
Cinema
Headington
Oxford OX4 2YP
Tel: 01865 222222
Email: manager@wildlifetrust.co.uk

oto at the top are all big no, nos!

SKILLS BASED CV

CV

Your Name
Your address
Your email address and phone number
NOTHING else! No marital status, NI number, age, gender etc.

PROFILE
Not essential, some employers like them and some dont. Must be short and
snappy i.e. no more than 2/3 sentences including relevant experience,
qualifications, skills (but not a long list of them) and your career aim.

EDUCATION
If this is relevant to the role you are applying for keep your education on the
front page, if not you can move it to the back page. For example if you are
applying for a summer job at a supermarket where they are looking for
customer service skills and retail experience your degree isnt always going
to be your best selling point! The front page needs to attract interest.

SKILLS
Choose no more than 5/6 relevant skills for the post you are applying for.
Use the job specification to help you, and then think of specific examples of
when you have demonstrated these skills. These can be from extra-curricular
activities, paid employment or work experience and from being at university.
Begin your evidence with an action verb, always in the same tense:

Communication: Represented the English department at university

and successfully negotiated with academic staff for a change in course
work submission dates through meetings and verbal presentations

Customer Service: Achieved Waitress of the Year Award at Pizza Hut

from consistently delivering an exceptional level of service to customers.

WORK EXPERIENCE
As the emphasis is now upon your transferable skills your work experience
should go on to the second page. Remember to include details of the tasks
and achievements for each job, especially where relevant.

INTERESTS
Yes, employers are interested in these, but just a paragraph will do. Try to
show a variety of interests that might catch an employers attention but be
mindful of the impression your hobbies give.

REFERENCES
Available upon request or two full references including name, job title,
address, email and phone number.

TOP TIPS
1. CV or Curriculum Vitae
or a photo at the top are
all big no, nos!
2. Think: do you have a
professional-sounding
email address and
voicemail?
3. A profile takes time to
write well, you dont want
yours sounding like
everyone elses.
4. In the Education section
you should always list
your most recent
qualifications first and
include relevant technical
expertise such as CAD,
SAGE and lab techniques.
5. You will have to change
the skills for every role
you apply for depending
on what the employer
wants.

6. If you have already

covered this in the skills
section, you dont need to
repeat it in great detail in
the work experience
section.
7. If you dont have many
interests dont lie, you
could be asked about it at
interview!
8. ALWAYS ask your
referees FIRST!

Linda Evans
10 Oxford Road
Headington
Oxford OX12 1PT
0723415902
levans@hotmail.co.uk

Dont list endless skills select a

couple and give some EVIDENCE
for them as shown here. Good to
end with a statement specifying
exactly what you are looking for.

A focused and motivated second year biotechnology undergraduate, with excellent laboratory
skills in areas such as spectrophotometry, chromatography and centrifugation developed during
my degree. Able to communicate effectively varied audiences and a skilled team worker through
customer service roles and university group work. Looking for a one year placement in a
commercial laboratory from July to develop my skills further (at XY company).
Education
2012 - present, Oxford Brookes University, BSc (Hons) Biotechnology
Second year modules include:
Laboratory Techniques for the Biosciences
Genes and Genomes
Mammalian Biochemistry
Microbiology and Immunology
Are all these modules relevant?
Dont list all modules, try instead
First year modules included:
Relevant modules include:
Sciences Skills for Biosciences
Quantitative Science Skills
Control of Cell Function
Diversity and Evolution
Cellular Energy and Supply
2005 - 2012, High School, London
A Levels: Physics, Biology, Chemistry
GCSEs: 10 A-C grades including Maths and English
Key Skills

For a skills-based CV make sure you select skills that are relevant to the
role you are applying for and ALWAYS provide evidence.

Laboratory
Modules such as Laboratory Techniques for the Biosciences have greatly improved my
ability, knowledge, confidence and understanding of practical techniques, in particular
spectrophotometry, chromatography and centrifugation.
Communication
PowerPoint presentations at university have improved my oral and written
communication skills, helping me to project my voice and speak clearly when addressing
large audiences.
Working as a waitress and developing a rapport with customers has significantly
improved my inter-personal skills. I was voted Waitress of the month in August 2012 for
excellent customer service.
Organisational
I have had to manage my time at university to meet multiple deadlines whilst working as
a part-time waitress and also maintaining many sports hobbies. I frequently make lists,
use an electronic diary and prioritise tasks. This helps to keep track of ordered
procedures, which can be applied to laboratory work.

10

Teamwork
A of range of university projects such as paired lab work and group poster presentations
have helped me develop team work skills, obtaining excellent marks in all projects.
The Duke of Edinburgh Award scheme allowed me to undertake an expedition with a
team of four where we successfully achieved a cross-country expedition over a three
day period.

IT

Confident in the use of Microsoft Word, Excel and PowerPoint which I use on a regular
basis throughout my degree programme.
Always highlight achievements from your work experience. Even
though this may not appear relevant it shows you have good
communication skills and customers like you.

Work experience
2011 - 13
Top Restaurant, Waitress
Employed for outside catering events where tasks included taking orders, using the till,
setting up events and responsive customer service. Voted waitress of the month by
customers.
September 2013
Students in London, PR Assistant
Promoting student nights out in London and creating guest lists. Role involved
developing relationships with new people and excellent organisation skills in order to
compile guest lists.
July 2010 and June 2012
Bradley Solicitors, work experience placement
General office work and creating databases for case files which greatly improved my
organisational and IT skills. Liaising with solicitors and the IT department over the design
of databases and communicating ideas in team meetings.
In 2012 I was employed for two weeks covering for an Office Junior, consisting of filing,
sorting the post and general office work. I learnt how to work under pressure in order to
get post out for the next day delivery.
Other achievements
The Duke of Edinburgh Award Scheme has brought me hours of enjoyment whilst
working in a team to achieve several goals including an expedition and service to the
community.
Sang in the school choir as well as the swimming, diving, gymnastics and dance teams.
In addition I was selected to be form captain, swimming captain and gymnastic captain
several times.
Try not to provide examples from school activities this is a
long time ago for many of you! Think of something more recent.

Hobbies and Interests

Many of my hobbies revolve around sport including swimming, boxercise, gymnastics and
dance. To help raise money for charities such as cancer research I have participated in
sponsored swimathons and sponsored walks, and also helped the local Rotary Club to raise
money for charities by selling raffle tickets. Music is another interest of mine and I have
attended several music venues in Oxford.

References
Professor Keith Smith
School of Life Sciences
Oxford Brookes University
Oxford OX3 0BP
Email address
Phone number

Mr Manager
Top Restaurant
Oxford OX1 3JD
Email address
Phone number
11

How to Write a Good Profile or Career

Goal/Objective
A profile, or statement of career goals/objectives is not compulsory, but write a
good one or dont bother at all! This may take some time to get it right...

WHATS WRONG WITH THIS?

What a long list of
adjectives, with no
evidence!
Meaningless and
anyone could write
it, but unfortunately
employers see a lot
of profiles like this.

I am a self-motivated,
enthusiastic, hard-working and
very determined individual with
excellent communication and
team-working skills who thrives
in a challenging environment.
Looking for a position that will
allow me to further my career and
build upon my existing skills.

Wishy washy, what

do you really want?
This profile could
pretty much have
been written for
ANY job! It is too
general.

AND WHATS RIGHT WITH THIS?

They say clearly
what their current
situation is and sell
their experience
with evidence. The
years experience
might only be
several voluntary
posts combined
together but its
effectively
presented. Highlight
key points where
you can.

A final year business and

marketing student with one years
experience of business to business
marketing, on track for a 2:1.
Excellent communication skills and
customer service skills from
developing relationships with
clients at Bank Busters to ensure
repeat business. With 6 months
experience in retail, now looking for
an entry level marketing position
with an innovative retail company,
from June 2014.

They talk about their

skills in the context
of their experience
i.e.they provide
EVIDENCE.
They say what they
want, when they
want it and use the
opportunity to sell
their relevant
experience.

12

ACADEMIC CV

TOP TIPS

Your Name
Your address
Your email address and phone number

CURRENT RESEARCH INTERESTS

In no more than a few lines summarise your research interests,
ambitions or targets for the future as well as present and past
research experience.

EDUCATION
Include degrees, dissertations/theses and names of supervisors.
Dont forget to mention awards, scholarships, prizes and any research
techniques/methods acquired.

RESEARCH EXPERIENCE
This can include placements and summer research posts as well as
the supervision of undergraduates during your doctorate. List any
achievements and special responsibilities.

WORK EXPERIENCE
Teaching/lecturing experience and administrative responsibilities
should be highlighted here. Include student supervision, seminar
leading, and assessment. For any other employment that might be
less relevant emphasise your relevant transferable skills.

PROFESSIONAL QUALIFICATIONS AND

PERSONAL DEVELOPMENT
This can include relevant professional exams as well as Presentation
Skills courses, Mentor Training and Project Proposal Writing courses
etc.

1. No marital status, NI number,

age or gender required. Just
your name and contact details.
2. Just give a flavour of research
interests and keep this really
concise you could use bullet
points. Save the detail for the
appendices, or add more
detail in your education
section.
3. In Education the focus should
be on your HE qualifications
and achievements and in
reverse chronological order.
4. If you dont have much
research experience yet focus
on your undergraduate or
postgraduate research skills
and experience.
5. Use sub-headings to highlight
the relevant areas of
experience e.g. Teaching
and Admin etc. Always
include any key achievements.
6. Always cross reference your
skills to the job specification.
The starting point is always
thinking- what skills are the
employer looking for?

SKILLS
Specialist/technical, IT, languages, lab techniques etc.

CONFERENCES ATTENDED
Names, dates and locations including any papers delivered and
conferences organised.

REFERENCES
Two or three full references including name, job title, address, email
and phone number. Two must be academic referees.

APPENDICES
List publications, books, articles, book reviews etc. and an abstract of
your current research such as your PhD/Masters can go here too.

7. Make sure your referees know

the details of the post you are
applying for.
8. The Appendices are where
you can provide some detail
about your research which is
why your Academic CV will be
longer than the usual 2 pages.

13

Academic CV - PhD student with relevant professional experience

Louisa Martin
Final Year PhD Candidate and Associate Lecturer, Oxford Brookes University
Address
Email
Telephone

22 Bennett Street, Oxford OX4 3BJ

louisa.martin@brookes.ac.uk
work
01865 741111
mobile
07977 779779

BE AWARE: Academic CV
styles vary considerably
depending on your purpose and
experience. See here for two
examples, or come and talk to
us in Careers: See also:
www.vitae.ac.uk

RESEARCH INTERESTS
My research interests include:
Human-environment relations, especially human adaptation and learning in environments of constraint and
change

Socio-environmental inequality

Social science research methods, specifically ethnography as a research method and end product;
narrative enquiry in academic research

I am currently completing a PhD entitled Coping in environments of constraint and change: Responses to water
scarcity in an informal settlement in Lima, Peru for which I received a three-year full fee and maintenance award
from Oxford Brookes University.

EDUCATION
PhD in Architecture
Oxford Brookes University

September 2009 date

Expected submission 06/2014
Maternity leave 04-09/2010

Key features of research:

Development of a model to assess successful coping in environments of severe constraint and rapid
change, employing concepts of perception, control, flexibility as proxy measures for successful coping

Extensive ethnographic fieldwork to test model in informal settlement in Lima, Peru, using water scarcity as
constraint

Production of toolkit for assessing successful responses in environments of constraint and change

Contribution to knowledge in fields of water scarcity, perception, control, flexibility

MA International Architectural
Regeneration and Development
Oxford Brookes University
Merit

2007 2009 (part-time)

Interdisciplinary programme consisting of courses in the anthropology of architecture, urban conservation, rural
development, global development and cultural sustainability.
MA Dissertation entitled Improving the environmental outcomes of participatory development processes through
lessons from the indigenous knowledge literature
Certificate of Professional Practice
and Management in Architecture (RIBA Part III)
Bartlett School of Architecture
University College London
Distinction

2006

Diploma in Architecture (RIBA Part II)

1999 - 2001
Bartlett School of Architecture
Always highlight your research experience as this is likely to be a
University College London
large part of any academic role.
Pass

14

BSc Architecture (RIBA Part I)

Bartlett School of Architecture
University College London
First Class Honours

1995 - 1998

German Abitur, French Baccalaureate

Ziehengymnasium (grammar school)
Frankfurt, Germany
Average 2.4

1994

ADDITIONAL TRAINING AND QUALIFICATIONS

Postgraduate Certificate
in Teaching in Higher Education
Oxford Brookes University

09/2012 - ongoing

PhD writing workshop

Oxford Brookes University
(not assessed)

10/2012

RESEARCH SKILLS
Literature review
Identification and formulation of research questions from a broad range of interdisciplinary literature

Data collection
Proficient in the use of a wide range of qualitative research methods, including interviewing, collecting of
narratives, mapping techniques, audio-visual documentation. Use of quantitative measure to assess extent
of environmental constraints

Data analysis
Inscription, description, transcription

Inductive and deductive text analysis

Narrative analysis

Quantitative analysis of constraint measures

Research outputs
Production of ethnographic accounts; PhD chapters; conference and journal paper

Associated skills
Stakeholder engagement

Community liaison

Participant sampling

FUNDING FROM OTHER SOURCES

Final year PhD fee award
Allan and Nesta Ferguson Foundation

2013

PhD Urban Futures scholarship

Full maintenance and fee award
Oxford Brookes University

2009 - 2013

15

Part-fee scholarship
2007 - 2009
Oxford Brookes University
Fee contribution from employer
Feilden Clegg Bradley Studios
For MA International Architectural Regeneration and Development
LEA award for European nationals
For Diploma in Architecture

1999 - 2001

LEA award for European nationals

For BSc in Architecture

1995 - 1998

CONFERENCE PRESENTATIONS & PUBLICATIONS

Presenter
2013
PhD conference , Westminster University
Within the Limits of Scarcity: Rethinking Space, City and Practices

PLANUM Journal
2013
The Costs of Flexibility: Responses to Water Scarcity in an Informal Settlement in Lima, Peru
Article currently under review

PROFESSIONAL EXPERIENCE: ARCHITECTURAL PRACTICE

My principal interest for studying architecture arose from the belief that it provides the opportunity to contribute to
social and environmental change. I have been fortunate to gain experience with practices that are recognized for
their commitment to environmental approaches and sensitivity for socio-cultural issues.
Architect
Feilden Clegg Bradley Studios

2005 2009

Responsibilities:
Job architect, community centre. BREEAM excellent target.

Responsible for 3.5m cladding package on new-build St Mary Magdalene City Academy.

RIBA National Award 2009, British Council for School Environments' Inspiring Design Award 2009.

Design team member, zero carbon housing development

Part II Architectural Assistant

Allford Hall Monaghan Morris Architects
Package architect for housing development

2004 2005

Part II Architectural Assistant

2001 2004
Ian Ritchie Architects
Responsible for development of Bus Station, Whitecity development
Part I Architectural Assistant
Hudson Featherstone Architects
Michael Squire and Partners Architects
Lewis & Hickey Architects

1998 1999

EXTRA-CURRICULAR AND UNPAID ARCHITECTURAL EXPERIENCE

I have a strong belief that architecture should address socio-economic inequalities, and over the years have sought
to employ my skills on a range of projects to contribute towards this. Projects include:
For Feilden Clegg Bradley Studios:

16

Yemen Youth Centre: from 2007 09, I initiated, and was responsible for a project to develop a Youth Centre in
the Republic of Yemen. Responsibilities included liaison with local, national and international stakeholders, leading
the UK design team, community liaison/ consultation with local partners.
Architectural Development Symposium: In 2008, I initiated and organised a one-day symposium to interrogate
FCBS development projects with practitioners and academics from the field of international development.
Others:
In 2005, I worked for the homeless charity CRISIS as a design and construction member for the conversion of an
empty office building space into a Christmas shelter for the homeless.

PROFESSIONAL EXPERIENCE : TEACHING

I am convinced that the challenges of the built environment are best addressed from as wide a variety of angles as
possible. As a result, I have sought to share and examine the understanding I gained from architectural practice
and academic research as a teacher within the university curriculum. I thoroughly enjoy exploring the questions
and challenges that arise at the intersection of practice, research and teaching with a new student cohort every
year.
Oxford Brookes University
2010 - date
Associate Lecturer
Responsibilities include:
Masters dissertation supervision for MA International Architectural Regeneration and Development
students, 3 students supervised per summer

Delivering lectures for groups of up to 40 students on human-environment relations and social science
research methods

Design studio teaching for final year Diploma in Architecture and MA students. One-to-one tutorials to
discuss design development, group critique sessions

Module administration and organisation

Sheffield & Sheffield Hallam Universities

2006 - 2008
Visiting lecturer, design critic and tutor
rd
For Diploma in Architecture and Environmental Studies and 3 year design studio

Bartlett School of Architecture, UCL

Visiting design critic,
Diploma in Architecture

2004

OTHER SKILLS
Languages
Native German; Fluent English, Spanish and French; Basic Russian
IT skills
Qualitative text analysis (NVivo 10), Adobe Master Collection CS6, Microsoft Office,
Internet proficient

REFERENCES
Full academic and professional references supplied on request

17

Example of a skills-based CV for a researcher not pursuing an academic career

Bella Bradawl
56 Tidy Corner, Guildford, Surrey. GU2 1XY
b_bradawl@gmail.com 07987877987

CAREER AIM
PhD postgraduate with excellent all-round research and analysis skills from policy work with think tank and
lobbying support role with charitable trust. Experience working in a variety of team settings combined with proven
ability to deliver results and a passion for social justice. Looking for permanent research or policy role with an
emphasis on improving lives.
SKILLS PROFILE
Analytical and critical thinking

Large-scale analysis of under-studied primary source material including Parliamentary Papers and crime
statistics for PhD; expert at data handling - defining accurate research questions; finding and evaluating
key information sources; recording and extracting data to form complex judgements

Findings attracted scholarly attention including publication in internationally-regarded journal and invitation
to present at key conference in the international Social History scholarly calendar

Ongoing research support for think tank, Centre for London, collating large volumes of information and
assessing research output relevant to issues facing young people in London; distil key findings to produce
weekly research digest for meetings with researchers and policy advisers

Communication

Adept at conveying complex information and identifying key messages for different audiences and in a
range of settings including: research and departmental meetings (think tank and HE); conferences,
lectures, seminars, workshops and classes (HE, state secondary schools, voluntary settings); telephone
enquiries (PR and lobbying for charitable trust)

Advanced written communication skills through: production of PhD and scholarly articles; weekly research
digest (think tank); briefings, newsletters, campaign material and press releases (charitable trust); regular
social media updates (website, Facebook, Twitter); teaching materials

Building relationships

Extensive networking within Westminster policy and lobbying community; maintaining contacts with
relevant expert practitioners, academics and policy advisers

Committed member of team of 12 Widening Participation Ambassadors, collaborating and co-delivering

workshops in schools to encourage participation in Higher Education

Consultant to UCL Museums and Collections exhibitions team, working closely with small team to build on
existing ideas and contribute expertise to help shape final exhibition

Delivering results

Co-organised successful Student Social History conference on very tight budget, hosting over 120
delegates from UK universities and disseminating papers and proceedings online

Contributed to major policy briefing milestone in London and Young People Project, working additional
hours to ensure timely and high quality submission of evidence which otherwise would not have been
included

Successfully raised profile of the work of the Webb Memorial Trust by designing and implementing new
social media strategy, increasing engagement online by 300%+

IT proficiency

Advanced internet, database and archival research skills

Highly proficient in a variety of Microsoft Office applications, CMS, design software and social media

18

RELEVANT WORK EXPERIENCE

Oct 2012 ongoing
Research Intern (1 day per week), Centre for London
Conducting literature reviews to support London and Young People project, collating large volumes of
information from external and internal researchers
Maintaining networks of contacts with relevant practitioners, academics and policy advisers
Producing research digests in regular briefing newsletter; contributing to research meetings
2009 ongoing
University Teaching and Administration (PT), Oxford Brookes University
Tutor and lecturer on Twentieth-Century History Crimes and Misdemeanours module
Co-organised and co-chaired Student Social History Conference with over 120 delegates from universities
across the UK
Full participation in Examination Committees and Departmental Research Student Representative
2008 2009
Schools Liaison Ambassador (PT), Oxford Brookes University
Enthusiastic ambassador for the Widening Participation in Higher Education agenda, going into schools
and colleges to raise the profile of HE in state schools with pupils from low participation neighbourhoods
Facilitating workshops to present information in accessible, interactive and engaging format
2007-2008
Communications Assistant (FT), Webb Memorial Trust, London
Supporting PR and lobbying activity for a charitable trust focused on the issues of poverty and inequality in
the UK
Liaising with WMT researchers to provide timely responses for requests for information
Assisting with preparation of newsletters, briefings, campaign material and press releases
Maintaining and updating WMT website and ensuring social media platforms kept up-to-date
EDUCATION
2008 2012

PhD History, Oxford Brookes University

Thesis: Alcohol and the Urban Working-class Family, 1900-1939

An exploration of the impact of public drinking cultures on family life with a particular emphasis on working-class
London.
Explored the impact of a range of legislation including the Children Act 1908, Children and Young Persons
Act 1933 and Public House Regulation across the period
Reference to primary source materials including a wide range of Parliamentary Papers and Crime and
Policing Statistics; extensive use of archives including at the National Archives
Consultant to UCL Museums and Collections Exhibition: Down and Out in London (2011)
2006 2007

MA Urban History, University of Birmingham Distinction

Dissertation: The English Poor Law in its Urban Context: London, 1901 1914
2003 2006
BA (Hons) Modern History, Kings College, London. First Class.
Awarded University Scholarship (2000) for academic excellence, 2005.
PUBLICATIONS AND CONFERENCES
Bella Bradawl, Mums the word: maternal alcoholism and social taboo in Edwardian London, Journal of Historical
Alchoholism and Social Taboo, vol 34 (2012), 78-98
Paper (Maternal Alcoholism in Edwardian London), Social History Society Annual Conference, 2011
INTERESTS
Volunteering Passionate about supporting vulnerable older adults in our community - Befriender and Day Centre
Volunteer, Age UK Oxford
Dancing Recreational Salsa and Jazz dancing; teacher of Salsa for Age UK Silver Salsa Class
IT SKILLS
Advanced Microsoft Office (Word, Powerpoint, Excel); Advanced CMS (Ektron, Zope); Advanced Social Media
(Twitter, Facebook), Proficient Adobe Design (InDesign, Photoshop, Illustrator)
REFERENCES
* Names, addresses and contact details for 2 referees supplied here

19

CV FOR MATURE GRADUATES

You need to sell your experience and education positively!

TOP TIPS

Age. No need to refer to it due to age discrimination legislation.

Use only positive language there is no need to apologise for your age.

Use summaries if you have changed jobs repeatedly.

Match the employers requirements point for point.

Explain in the cover letter why the change in career and stress your transferable skills.

Remember: no experience is wasted it is how you sell it to an employer.

MATURE CV

(Pages 21-22)

20

No need to write CV at the top

Increase the size of your
name. You may be sitting in
a pile of 50 others. This is not
the place to be shy!

SUSAN LEWIS
22 High Street, Oxford, OX1 3PS
email: sue.lewis@hotmail.com
Mob: 0797 675 123 Landline: 01865 999202

PROFILE

Note how previous

experience highlights
transferable skills

Proactive and flexible psychology graduate now seeking a challenging role in education. Possess 10
years experience in retail developing positive transferable skills including communication, commercial
awareness and organisational skills. Good track record of working to deadlines and achieving targets
in a challenging economic climate. Keen to develop a career in office management with (name of
company) in Oxford.
A skills-based
approach
emphasises
the full range of
skills
developed

KEY SKILLS
Positive communication skills

My achievements include helping young people with their physical needs and supporting them
in coming to terms with their specific difficulties.
I have excellent verbal communication skills and a sensitive but assertive approach to dealing
with young peoples issues.
I take responsibility for ensuring support sessions are not only fun but include learning
development.

Good time-management and planning skills

My effective time-management skills enabled me to study successfully for my degree while

working full time and running a busy home.
My forward planning ensured that study assignments were completed on time and that I
could attend residential schools without compromising family needs.

Excellent organisational skills

I take responsibility for coordinating and organising outings and activities at the childrens
home.
I negotiate and liaise with staff and external organisations in the voluntary sector.
My achievements include supervision and management of up to 6 volunteers at the New
Horizon Project.

QUALIFICATIONS
20112014

BSc (Hons) Psychology 2:1

Always use
positive
language to
sell your
skills

Oxford Brookes University

Modules included

Child development (Distinction) 78%

Research Methods 65%
Social psychology (Distinction)
Health Psychology 66%

There is no need to list all your

modules. Only those in which
you excelled and are worthy of
note.

Researched and wrote 10,000 word dissertation on Child Development collating statistical data using
SPSS presenting findings to teaching staff and completing final submission one week ahead of schedule.

21

Always show how your education in the

past equates to current qualifications.

1984-1989

7 Standard Grades including English

and Maths (Equal to GCSEs at A-C)

EMPLOYMENT RECORD
2009 Present

Glasgow High School

Notice the action words

which sound positive.

Care Assistant
The Umbrella Childrens Home, Oxford
Helping teenagers with additional needs in a residential childrens home. Mentoring
youngsters with multiple needs supporting interactive projects. Liaising with professional
staff covering at short notice.
Highlights skills
developed during career

1995-2001

Career break while bringing up two children

Budgeting family income efficiently. Multi-tasking promoting the educational and social
development of young children. Appointed school governor for 2 years.

1993-1995

Nursing Auxiliary
Hospital for Sick Children, Glasgow
Supporting nurses to feed, wash and dress patients, making beds, serving
meals. Multi-tasking according to operational needs covering administrative tasks like
recording care plan implementation.

VOLUNTARY WORK

All experience can be relevant,

especially voluntary work as well as
care responsibilities

2009 Present

Volunteer Support Worker

New Horizon Project, Oxford
Providing information to people in the 16-25 age range on specialist services (e.g. drugs
and housing).
Liaising with local organisations in order to maintain up-to-date information.

2002-2004

Volunteer
Princes Trust, Glasgow
Acting as a volunteer organising a sporting event for young people attracting over 300
members of the public. This was an annual event, lasting a week, run at a holiday camp.
Most of the young people there were either in care or were at risk of offending.

Quantifying
your
achievements
is always
useful.

SUMMARY OF EMPLOYMENT

Summarising your employment

is perfectly acceptable
particularly if it is 10 years ago.

Between 1990 to 1993 I undertook various administrative jobs through the JobFind
agency. Developed a good understanding of MS Office including Word, Excel and
Outlook developing excellent administrative skills alongside good organisation skills
needed for office management.

ADDITIONAL INFORMATION

Computer literate - knowledge of Windows 7, Excel and Access

In-house training on welfare and benefits system and basic drug awareness
Health and Safety training
Up-to-date CRB check
Employers often welcome
Keen follower of Formula 1 racing
Continuing Professional
Full clean UK driving licence
Development as it suggests a
willingness to learn new skills.

REFERENCES available on request

22

CV FOR PART-TIME JOBS

You need to sell your experience and education positively!

ADVICE ON PART TIME WORKING FROM OXFORD BROOKES UNIVERSITY

Most students work part time as a way of supplementing their income. Generally, it is
advisable to limit your employment to 15 hours each week.
You can find information about local part-time jobs on our Job Shop pages at
www.brookes.ac.uk/job-shop/. This will take you through to a registration page which
you have to complete to be able to search for part-time vacancies.
Further useful vacancy websites:
o www.facebook.com/oxfordbrookescareers
o www.indeed.co.uk you can do a part-time jobs in Oxford.
o www.dailyinfo.co.uk/jobs/index/html - useful source of local Oxford
information, including vacancies.
o www.oxfordtimes.co.uk/jobs - local Oxfordshire jobs.
o www.brookes.ac.uk/vacancies - jobs with Oxford Brookes University.
o www.gumtree.com/jobs/oxford - more local jobs.
o www.oxfordshire.gov.uk/jobs - jobs with Oxfordshire County Council.
o www.oxnet.org.uk voluntary work experience in Oxfordshire.
A National Insurance number (NI No) is needed to apply for work in the UK. You can
apply for this by telephoning the Jobcentre Plus NI Allocation Servie on 0845 600 0643.
Most part-time work is paid by the hour and employers in the UK must pay at least the
National Minimum Wage.
Most international students are allowed to work part-time in the UK during their studies,
but it is essential to check that your immigration status/visa allows you to do this.
There are restrictions on the number of hours you can work and in the type of work you
can do. Generally, you can work up to 20 hours per week during term time and full-time
over the summer.

PART TIME CVs (Pages 24-28)

23

CARE ASSISTANT

Caitlin Hear
54 James Street
Oxford
OX4 5FH
chear@gmail.co.uk
07738437264
Profile
I am a second year student at Oxford Brookes University working towards a degree in Adult Nursing. I
have experience as a volunteer in Age UK as well as some retail work and am looking to further my skills
in working with vulnerable adults, particularly through the role of Care Assistant.
Education
2013 - 2016 BSc (Hons) Adult Nursing, Oxford Brookes University
2011 - 2013, Mary Filler College, Nottingham:
A Levels: English grade C, Psychology grade B, Health and Social Care grade B
2006 - 2011, Foxhill Secondary School, Nottingham:
6 GCSEs grade C- A* including English, Maths and Science

Skills and competencies

Sensitive and compassionate work ethic: Volunteering at Age UK, combined with my natural
disposition towards care and support work, has developed my ability to empathise, show
compassion in my work and be approachable towards those I work with.
Communication and Interpersonal skills: This includes verbal communication with challenging
customers, with my team and with members of the public.
Team work: I have undertaken cooperative and successful teamwork as part of my degree
(producing group presentations and essays with up to 5 people), during my work in retail (working
as a team of 12 to cover various roles on the shop floor) and during my volunteer work
(communicating with members of my team of 9 to ensure clients received a consistent experience
of the service.
Organisational: My work in retail, as well as my volunteer work, alongside studying for my degree
has developed my ability to manage my work load, organise my time effectively and meet
deadlines.

Work Experience:
Volunteer, Age UK. September 2013 - March 2014:
Running activities with the elderly, arranging risk assessments and health and safety checks, general
office work and administration ad providing a friendly, approachable and professional front line service to
the public.
Sales Assistant, H&M. May 2011 - July 2013:
Keeping the shop floor tidy and appropriately arranged, providing assistance and sale recommendations
to customers, providing quality customer service and working as part of a team to ensure that the shop
floor duties were covered.
References:

Available on request

24

INTERNATIONAL STUDENT

Jan Xu
32 Iffley Road, Oxford, OX4 4AH
Tel. no: 07564242412
Email: JanXu@outlook.com

You do not
need to include
a photo, your
age, sex or
nationality on
UK CVs.

Make sure you give a UK

address and telephone
number where you can be
contacted easily. You do
not need to give your home
country address/phone no.

Second year International student at Oxford Brookes University. Previous experience working in a
customer service role and working in teams. Currently seeking a part time position within retail, available
to work 12 hours per week.
Permission to work: Current visa allows me to work X hours per week during semester time and X
during vacation
Include details of your permission to work
allowed by your visa
Education
Oxford Brookes University: 2012-to present
BA (Hons) Business and Marketing Management
Improved level of verbal communication through assessed PowerPoint presentations achieving a
2:1 in the majority of assignments, subsequently increasing my English language skills
Proficient in the use of Microsoft Office, Adobe Photoshop, Internet Explorer and Visual Basics
Prioritised and managed my time in order to meet a number of university deadlines, I did this
using to-do lists and an electronic diary

First High School Guang Zhou, China: 2009-2012

National University Entrance Examination 2nd Class
Equivalent to UK A-Level and GCSE B/C grades

Include the UK
equivalent for
qualifications. Refer to
our Hot Tips on NonUK Qualifications and
explaining them to
employers

Work Experience
Member of Oxford Brookes University, Chinese Society: 2012-to present
Assisted a team of 6 students, organising fortnightly events such as cooking classes. Took the lead role
in organising and planning the annual party for up to 120 guests. I was required to delegate tasks to
fellow members and keep to a fixed budget. I also utilised my problem solving skills when the venue we
had booked was no longer available
Tour Guide, Wildlife Park: 2009-2011
Working independently guiding groups of children aged between 8-11 years old, communicating
instructions clearly when visiting certain sites and explaining health and safety to the children.
Maintaining patience and composure when dealing with challenging groups of children. Managing my
time to ensure I was not under or over running on the allocated tour time. I also developed the ability to
work well under pressure as the number of people visiting the park doubled during the summer period.
Languages
Good level of English - IELTS Level 7, Fluent in Mandarin

Include language skills

as these are valued by
employers

References
Professor Alison Smith
School of Business
Oxford Brookes University
Email/phone

If you are going to

provide contact details
for your referees ensure
you have their
permission

Mr/Mrs Manager
Company name
Address
Contact email/ phone no.

25

OFFICE or ADMINISTRATION

Mike Lowden
2 Rosey Lane
Oxford
OX1 5TW
mlowden@gmail.co.uk
07778596221
Profile
Currently an enthusiastic Psychology undergraduate student at Oxford Brookes University, I am seeking
to gain further work experience in an administrative role. I have the experience and appropriate skills for
this area and would like to continue putting those skills into practice with the aim of developing them
further.

Education:
2013 2016: BSc (Hons) Psychology, Oxford Brookes University
2011 - 2013, Louis Freen College, Southampton:
A Levels: English grade B, Psychology grade A, Maths grade C
2006 - 2011, Foxhill Secondary School, Nottingham:
6 GCSEs grade C- A* including English, Maths, Science and IT

Work Experience:
Receptionist, Florence Spa, Headington, December 2013 June 2014

Customer service: Providing clients with information over the phone and by email and providing
high quality customer service to anyone arriving at the spa
Creativity: Creating and arranging the distribution of promotional materials
Management of a calendar and bookings: Making bookings for clients and contributing to the
arrangement of staff rotas using an access database
Administration Assistant, Louis Freen College Union, January 2012 March 2013

Communication: Answering the telephone, generating meeting notes and agendas and
communicating within my team on issues such as rotas.
Organisation: Compiling and typing documents and distributing to a team of 27 people as well
as meeting strict deadlines
IT: Involvement in social media implementation, proficient with Microsoft office applications,
creating and maintaining spreadsheets regarding Union interactions with students
Attention to detail: Updating and maintaining files of resources for students
References:
Linda Key, General Staff Manager, Florence Spa: lkey@florencespa.co.uk 01584 485748
Martin Gillis, Union President, Louis Freen College: mgillis@lfreen.ac.uk 01922 483755

26

RETAIL / SHOP WORK

Emily Simmons
456 Headington Hill, Oxford, OX3 0BP
07667894564/ emilysimmons@gmail.com

Insert the name of the

company you are applying
to, or if applying to more
than one mention the role
you are seeking i.e.
customer service

A Business Management undergraduate with over 12 months experience working in a customer facing
role. Strong organisational and time management skills developed through balancing work and study.
Currently seeking a part time position in company X/customer service role.
Relevant experience
Starting sentences with an action word will give your
description an impact. See our Hot Tips sheet on
H&M
Feb
2013 - April 2014
Action Words
Sales Advisor
Providing excellent customer service, operating tills and handling cash and debit transactions;
assisting and advising customers on products and providing alternatives when appropriate
Supporting a team of 20 staff to help exceed sales targets by 3%, resulting in a Christmas bonus
Demonstrating initiative, working out which stock needed priority when replenishing from fitting
room and stock room
Managing time and prioritising tasks such as serving customers, processing deliveries and
creating promotional displays
McMillan Cancer
Aug 2012 - Dec 2012
Fundraising Volunteer
Communicating with members of the public in order to generate donations of up to 100,
awarded prize for raising the most money, 2 months running
Leading a group of 6 volunteers and coordinating appropriate fundraising locations to raise
maximum amount of funds; awarded prize for best team of the month
Organising fancy dress events in order to boost team morale which raised over 300 for the
charity
IT Skills
Proficient in the use of Microsoft Office
Education
Oxford Brookes University
BA (Hons) Business and Management

Try to quantify results where possible, be precise about

how many, how often, how much, etc. so it provides
evidence to employers

Secondary School, Oxford

A Levels: Business Studies (A), Information Technology (B), Maths (C)
GCSEs: 9 GCSEs from A-C

2012 to present

2005 - 2012

Hobbies and Interests:

Blogging: blog every fortnight on current trends in fashion and my latest fashion buys currently
followed by 230 readers from around the world
Sport: Active member of the university basketball team
References available on request

27

HOSPITALITY- BAR / RESTAURANT WORK

Personal details should be
clear and easy to read.
Highlight your name in bold
and select a larger font so it
stands out.

Eleanor Adams
8 Duster Avenue, Oxford, 0X21 7TP
07412321768/ eleanoradams@gmail.com

Music undergraduate with over 4 years work experience in the hospitality industry. Strong skills
in communication and customer service. Currently seeking a part time position within the food
and beverage industry to utilise and further develop my skills. Available to work 16 hours per
week.
Relevant Work Experience
Try to mirror the duties

Turners Inn
2011 - 2013 and skills from your
previous work
Bar staff
experience to the
requirements of the
Serving customers behind the bar, taking orders and advising on drinks
role you are applying
Restocking wines and spirits
for. This shows the
employer you can do
Delivering orders of food and wine to customer tables
the job.
Responsible for cashing up at the end of shift
Advertising weekly karaoke nights, involved producing and handing out posters
The Hutch Restaurant
2010 - 2011
Waitress
Providing a warm welcome to customers entering the restaurant
Delivering excellent customer service when taking orders for food and drinks, also
providing alternative recommendations when required
Preparing and serving drinks at the bar
Handling cash and debit transactions
Promoting health and safety by keeping the restaurant clean and tidy
Coping under pressure and ensuring high level of customer service during peak times
Other Skills
IT: Proficient in the use of Microsoft office applications, familiar with web and databases
Languages: Fluent in Spanish and German
Education
Oxford Brookes University
BA (Hons) Music

2013 - to present

Secondary School, Oxford

2002 - 2009

A Levels: English (B), Music (A), Philosophy (B)

GCSE: 7 grades A-C including English and Maths

References available on request

Education can go towards the end of

your CV when your work experience
is more directly relevant to the role
you are applying for.

28

EMAILING FOR PART-TIME JOBS

How do you approach an employer using email for part-time work?
A FEW SUGGESTIONS:
STEP 1: Do be Polite
Always address the person you do not know as Mr., Ms., or Mrs. Include their last name and
keep it formal. For example: Dear Mr Lewis. Ending: Yours sincerely. If you cant find a
named contact to write to start: Dear Sir/Madam, Ending: Yours faithfully.
STEP 2: Include a Clear Subject in the Title Line of your Message
These make it easier for employers to understand why you are contacting them and to
find your email at a later date. They also reduce the risk of getting trapped in a spam
filter.
STEP 3: Be Concise
State your need clearly and quickly make your point. Long messages are likely to be
skimmed (and binned!).
STEP 4: Be Professional!
Do not use informal phrasing, text speak, slang, all capital letters or exclamation
marks. The aim is to maintain a professional email tone which is likely to be different
from communications with your friends or via online social networking sites.
STEP 5: Check Your Spelling and Grammar.
Even minor errors can undermine your approach and may suggest a lack of attention to
detail. So, do proof read carefully before sending.
STEP 6: End with a Signature/contact details
Include your name and your contact information. Usually this means a mobile
telephone number.

29

Example email to an employer

Dear Mr Latimer, or [Dear Sir/Madam,]
Subject line: Part-time work
[Note: you will have to tailor the body text of each e-mail to the particular opportunity
you are applying for]
I am writing regarding part-time job opportunities in your restaurant.
Currently I am an undergraduate student at Oxford Brookes University and am keen to find work
to supplement my income. As you can see from my attached CV I have a proven ability to learn
quickly and operate with, or without, supervision in a fast-moving customer service environment.
I would welcome an opportunity to discuss with you in more detail how I can benefit your
company. Please feel free to call me (list mobile number) or email me at
yourname@hotmail.co.uk
Thank you for your time and consideration. I look forward to hearing from you.
Yours sincerely, [Yours faithfully]
Steven Jones
078999 433 123

30

THE GOLDEN RULES OF WRITING A GOOD

COVERING LETTER
ALWAYS INCLUDE A COVERING LETTER - unless you are specifically told not to.
Applicants who include a covering letter with their CV are 10% more likely to get a reply
Research by Forum 3
TAILOR IT TO THE JOB - focus on the essential and desirable criteria on the job spec. You
may start with a standardised letter, but just like with your CV, unless you adapt it carefully to
the job requirements its meaningless and can be a little annoying for the employer!
DONT WRITE MORE THAN ONE PAGE
An employer wont have time to read it and 1 page really is enough!
MAKE SURE YOUR GRAMMAR AND SPELLING ARE PERFECT
Applicants sending CVs and letters without spelling mistakes are 61% more likely to get a
reply & 26% more likely to get an interview Research by Forum 3
HAVE A STRUCTURE: 4 SIMPLE STEPS
Paragraph 1.
In your opening paragraph briefly describe your situation and where you saw the advert and
specify the job you are applying for i.e. reference number (in case the recruiter has several
jobs currently on offer).

Paragraph 2.
Articulate enthusiastically WHY you want to work for the company, what your motivation is and
WHY you are interested in this particular post/sector. This will always require some research,
you might find they are they rolling out new and interesting products or services or that they
have been in the media recently.

Paragraph 3.
Focus in. Talk about your relevant skills and experience for the job - always focus on their key
criteria/competencies. Then provide examples from part-time work and extra-curricular
activities etc, highlighting EVIDENCE that you can actually do the job! You might say
something like 'I set out below how I meet your criteria.' and then take each key criteria in turn
citing your evidence, so If communication skills were the first criteria and problem solving the
next
Communication skills: I regularly write reports and present these to tutors & other students in
seminars. As a member of the debating society I take part in weekly debates & we have
recently partnered with a school to help fifth form pupils develop their debating skills. This has
given me confidence & the ability to communicate effectively with different audiences.
Problem-solving: my degree & work experience has taught me to analyse problems by x,y,z.

Paragraph 4.
Sign off with a polite & positive ending, stating when you would be available for interview. Use
yours sincerely if you are addressing it to a named person or yours faithfully if not. Ideally try
to find a name, but with large organisations this is not always possible.

31

.
Ground Floor Flat
Kinn Road
Oxford
OX2 6BB
27th March 2014
Sam Jones
Oxford University Press
Great Clarendon Street
Oxford
OX2 6DP
Dear Ms Jones
Re: Marketing Assistant (W07/076)

Always start with the job title and reference

number of the role (if there is one).

I am writing to apply for the position of Marketing Assistant, advertised on the Oxford University
Press website, and enclose my CV for your consideration.
My current position as UK Marketing Assistant at Publishing Co, together with my role as
Concert Manager at Oxford Brookes University have given me a strong interest in a marketing
career. My duties at Publishing Co include writing copy for e-shots, mailers and posters,
assisting with event co-ordination, liaising with suppliers and managing the marketing collateral
database. As a concert manager, I manage all the promotional aspects of weekly concerts, from
designing posters and e-shots to writing up concert programmes. I also liaise with musicians
about time-slots and equipment requirements. Alongside university and work, I write reviews for
Oxfords Daily Info, which has enhanced the copywriting skills I have developed at Publishing
Co. These experiences have equipped me with solid marketing skills which will enable me to
quickly adapt to this role.
Summarise your relevant experience and skills for the job.
I am not only drawn to OUP because of its global reputation as a leading publisher, but also
because of its focus on education. My recent experience as an undergraduate and end user of
academic journals such as Essays in Criticism and The Review of English Studies has sparked
an interest in how they are produced and targeted. I welcome the opportunity to explore this
further in a marketing role at Oxford Journals.
Balancing the demands of work with academic and social life has demonstrated my timemanagement skills and desire to succeed. As a result of my experience to date both
professionally and academically, I believe that I could make a valuable contribution to OUP as a
Marketing Assistant.
I am able to work full-time from May 2014 and am available for interview at any time.
I look forward to hearing from you.
Yours sincerely

Show you are motivated to work for the organisation and

to do the role demonstrate your RESEARCH as Jane
has here.

Jane Schiller

32

SPECULATIVE COVERING LETTER

(from a press release)
When jobs are not advertised, this can help you access the unadvertised (hidden) job market.
Many companies use press releases as a subtle form of advertising saving on the cost of
recruitment advertising. Speculative letters must be individualised and targeted to open the
right door for you. Its always best to send them directly to identified departmental
contacts/managers (outside of recruitment or HR), as these latter functions can act as
gatekeepers.

10 Palm Place
Oxford OX1 2BA
10th April 2014
Mr A Egan
UK Design Engineer Manager
Tourism Today
Oxford Road OX12 2PQ
Dear Mr Egan,
I read with considerable interest the recent report in the Oxford Times, describing
(XX companys name) recent success in landing a contract to design two tourist
attractions in Egypt.
Your expansion plans suggest that you may have a need for additional staff.
I am attaching my curriculum vitae from which you will see that I am a qualified
and skilled Design Engineer, with considerable experience in construction, mostly
gained in the engineering industry.
I would welcome an opportunity to find out more about any opportunities you
have, and will telephone you in a few days to hopefully arrange a meeting.

Yours sincerely

Alan Anderson

33

NETWORKING LETTER
(for approaching a contact)
This letter is a request for an Informational Interview, a good way of finding out more
about a profession or sector you are interested in. You may be surprised that there are
potentially many people willing to give you help and advice, so never be afraid to use
all available sources of contacts. Note: you are not asking for a job or work
experience.

53 Felix Street
Wilmslow
Cheshire SK9 6AU
21st March 2014
Mr Brown
Marketing Manager
Siemens Industrial Projects and Systems
Sir William Siemens House
Princess Road
Manchester M20 3UR
Dear Mr Brown,
Jo Smith suggested I drop you a line to see if it would be possible to arrange an
informal discussion with you.
I have decided that I want to move into the field of xxxx. I am not looking for a job
at present but rather to extend my knowledge of the sector and to see how suited I
would be to working in it. I am a graduate of xxx, with a variety of work experience
and skills which seem well suited to xxxx
I have already undertaken some research into the field and the type of companies
and roles available, and I can see my skills seem to be a good match for a
number of jobs. At this stage I am now trying to meet with knowledgeable people
to deepen my understanding of what it is actually like to work in this sector.
I would be very grateful if you could spare me 15-20 minutes for a discussion, at a
mutually convenient time. I attach my CV for information and will give your office a
call in the next few days to see if we can arrange to meet.
Yours sincerely,

Sam Crow

34

10 REASONS WHY I BINNED YOUR CV

NOT TAILORED TO
THE JOB
In this market less is more,
and its far better to apply for
fewer more select jobs, rather
than firing out 100s of untailored applications.
Employers know what they
want and are likely to get it,
so you must adapt every CV
to the requirements of every
job. Look at the job-spec and
reflect the skills, experience
and knowledge required into
your CV.

UNPROFESSIONAL
Your CV is a marketing
document and a representation
of you and your standard of work.
groovychick@hotmail.com is not
a professional email address, is
yours? And what about your
answer machine message on
your phone? Make sure the
language, look and feel of your
CV doesnt let you down.

POOR LAYOUT AND

PRESENTATION
Your messages need to be
delivered effectively so make
sure key information is on the
front page, try sub-headings
tailored to the requirements of
the job, or mirroring the skills
from the job-spec . Then try the
60 seconds test on your CV,
this is how long most
employers will scan it before
making an initial decision.
What stands out and what do
you remember?

Only use them if you are certain

an employer will understand
them, and even then use with
caution. HR may do the initial
screen of applications & they
may not be up-to-date on all the
technical jargon.

SKILLS WITHOUT
ANY EVIDENCE
I have excellent
communication skills, work well
in a team, can multi-task and
manage my time effectively
Cant we all? This is
meaningless unless you back
up your claim with an example,
EVIDENCE please!

UNNECASSARY
INFORMATION AND
YOUR LIFE STORY
Initially employers are only
really interested to see you
meet the criteria on the
job-spec so dont bombard
them with unnecessary
information. Employers also
dont want, or need to know
your age, date of birth, gender
or nationality. And they really
DONT want a photo no
matter how great you look!

ACRONYMS NO ONE
UNDERSTANDS

TOO MUCH TEXT

AND NOT ENOUGH
WHITE SPACE
Keep it concise - dont use long
sentences and long prose. This
isnt an essay so try to use bullet
points with action verbs where
possible, e.g. negotiated,
developed, produced, and
researched.

MORE THAN 2
PAGES
This really is important (unless
you are writing an Academic
CV). In some circumstances
you can use a one page CV,
but this is quite unusual, and
very difficult to do properly.

TYPOS

YOU LIED!

There is nothing more annoying

than spelling mistakes,
inconsistencies and grammatical
errors. Make the right impression
and dont send something sloppy,
but show you can really pay
attention to the detail.

OK, an employer may not spot

this initially, but when you go to
interview & youre asked about
the interviewers favourite sport,
apparently one of your hobbies,
and it wasnt entirely true, well
its game over!

35

USEFUL RESOURCES TO HELP WITH

YOUR CV
Careers Resources portal: sign into the Brookes Careers Service Resources portal and use
our CV Builder to create a draft, editable, CV, which you can then discuss with our Careers Team to
refine it for particular applications. On the Resources portal you can also watch video clips of CV advice
from a range of employers. Find out what employers expect from a CV.
http://www.brookes.ac.uk/careers/

Recommended CV books (selected by the Careers team): with clear examples, top tips
and tactics to help you create a CV which markets you effectively. Available for loan from the Brookes
campus libraries. You can also ask our Careers Team to look at reference copies of these books and
other career management books at Careers, in the John Henry Brookes Building, at the main
Headington campus.
You're Hired! CV: How to write a brilliant CV - by Corinne Mills (a highly experienced Human
Resources and Careers Consultant).

Knockout CV: How to Get Noticed, Get Interviewed & Get Hired - by John Lees (one of the leading
Careers Consultants in the UK).

Some other useful CV resources:

Prospects.ac.uk leading careers website for HE students:
Provides concise information and examples of the three main types of CVs
http://www.prospects.ac.uk/example_cvs.htm
Targetjobs.co.uk leading careers website for HE students:
Provides a range of CV and application advice and guidance
http://targetjobs.co.uk/careers-advice/applications-and-cvs
Vitae.ac.uk: a comprehensive site for academic researchers, PHD students and early stage
academics. Hosts a wide range of CV examples for Academia, research and for researchers
transitioning into non-academic work.
https://www.vitae.ac.uk/researcher-careers/career-management-for-researchers/creating-effective-cvsas-a-researcher

36

EMPLOYER TOP TIPS

Students should check the grammar and

spelling in their CVs, application letters
and e-mails several times before hitting the
send button. Using there instead of
their and vice versa, your instead of
youre, its instead of its are all things
that will simply prompt me to hit delete.
And learn how to use a semi-colon, too.
Dont rely on the spell-checker on your
computer, because all of these words are
perfectly valid in a particular context!
Andrea Powell, Executive
Director, Publishing, CABI

FOR MORE TOP TIPS FROM EMPLOYERS

LOG INTO RESOURCES ON OUR
WEBSITE AND LOOK AT THE CV MODULE
www.brookes.ac.uk/careers

37