Institute of Business Administration, University of Sindh, Jamshoro

Management Information System

WELCOME TO THE CLASS

Introduction:
Management Information Systems (MIS) does not only include software systems, but the entire set of
business processes and resources that are used to pull together information from functional or tactical
systems. Data is then presented in a user-friendly and timely manner so that mid and upper-level managers
can use it to take the right actions. The entire system is designed so that the company will meet its strategic
and tactical goals.

Significance:
Organizations have multiple functional systems. These usually include sales systems, call center systems,
financial systems, inventory systems, logistic systems and more. MIS combines information from multiple
systems. This helps management staffers better understand their own departments' contributions. In many
cases, the combination of data, such as sales figures combined with available inventory, help the manager
take the appropriate action in order to meet the customer's needs.

Course Objective:
This course is intended to help the students see the direct connection between information systems and
business performance. This course describes the most crucial business objectives driving the use of
information systems and technologies in corporations all over the world. The examples and case studies in
this course show students how specific companies use information systems to achieve these objectives.
I look forward to have a fruitful and meaningful interaction with each one of you during the Semester. This
will however depend on your active participation and attention during the class sessions and an active
follow up afterwards.

Course Contents

Introduction:
Data and Information Characteristics of good information (Pertinent, Timely , accurate, reduces
uncertainly, contains element of surprise); System , Physical v/s Conceptual System, Open v/s
Closed System, DPS v/s MIS, Benefits of CBMIS, First Signs of trouble, the role of information
systems in Business today

Global E-Business: How Businesses Use Information Systems

Business processes and their relationship to information systems, role played by systems serving the
various levels of management in a business and their relationship to each other; Improvement of
organizational performance through enterprise applications; collaboration and communication
systems, and intranets; the role of the information systems function in a business

Information Systems, Organizations, and Strategy

Important features of organizations; Porters competitive forces model; value chain and value web
models; synergies, core competencies, and network-based strategies; challenges posed by strategic
information systems

IT Infrastructure and Emerging Technologies

IT infrastructure and its components; the challenges of managing IT infrastructure and management
solutions

MIS Players
Chief Information Officer (CIO); Data Processing Director; System Analysts; Programmers;
Database Administrators; Telecommunication and Network Management; Information Center
Personnel; OA Personnel; Computer Operations Personnel

System Development Life Cycle

Planning; Analysis, Design, Implement and Use phases;

Knowledge Requirement for the Development and Operations of MIs

Ethical and Social Issues in Information Systems

Ethical, social, and political issues; principles for conduct; protection of individual privacy and
intellectual property

Foundations of Business Intelligence: Databases and Information Management

Traditional file environment v/s database management system; capabilities and value of a DBMS;
tools and technologies for accessing information from databases; the role of information policy,
data administration, and data quality assurance in the management of firms data resources

Telecommunications, the Internet, and Wireless Technology

Principal components of telecommunications networks and key networking technologies; main
telecommunications transmission media and types of networks; standards for wireless networking,
communication, and Internet access; value to business of radio frequency identification (RFID)

Securing Information Systems

Threats to information system; the business value of security and control; components of an
organizational framework for security and control; tools and technologies for safeguarding
information resources.

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

Enterprise systems, enterprise software, and business value of enterprise systems; supply chain
management systems; customers relationship management systems Identify the challenges posed by
enterprise applications.

Project management
Importance of Project Management; Project management objectives; Project management activities;
Business value of Information System; Managing Project Risk

Suggested Readings:

1. Management Information
Laudon, Rajanish Dass
2. Management Information
3. Management Information
4. Management Information

System
System
System
System

By: Kenneth C. Laudon, Jane Price

By: Charles S. Parkar
By: Mc.Leod
By: T Lucey