Digital India

DIGITAL IND IA
Presentation-I
Digital India
A programme to transform India into a digitally
empowered society and knowledge economy
DIGITAL IND IA
What is Digital India?
Digital India is a Programme to prepare India for a knowledge future.

The focus is on being transformative to realize IT + IT = IT
The focus is on making technology central to enabling change.
It is an Umbrella Programme covering many departments.
It weaves together a large number of ideas and thoughts into a single, comprehensive vision so that
each of them is seen as part of a larger goal.
Each individual element stands on its own. But is also part of the larger picture.
It is coordinated by DeitY, implemented by the entire government both at the Centre and State.
The weaving together makes the Mission transformative in totality
The Programme:
Pulls together many existing schemes.

These schemes will be restructured and re-focused.
They will be implemented in a synchronized manner.
Many elements are only process improvements with minimal cost.
The common branding of programmes as Digital India highlights their transformative impact.
DIGITAL IND IA
Vision of Digital India

Centered on 3 Key Areas
Digital Infrastructure as a Utility to Every Citizen
Governance & Services on Demand
Digital Empowerment of Citizens
DIGITAL IND IA
Vision Area 1: Infrastructure as a Utility to Every Citizen

High speed internet as a core utility
Cradle to grave digital identity -unique, lifelong, online,
authenticable
Mobile phone & Bank account enabling participation in
digital & financial space
Easy access to a Common Service Centre
Shareable private space on a public cloud
Safe and secure Cyber-space
DIGITAL IND IA
Vision Area 2: Governance & Services On Demand

Seamlessly integrated across departments or jurisdictions
Services available in real time from online &mobile platform
All citizen documents to be available on the cloud citizen
not required to provide copies etc.
Services digitally transformed for improving Ease of Doing
Business
Making financial transactions electronic & cashless
Leveraging GIS for decision support systems & development
DIGITAL IND IA
Vision Area 3: Digital Empowerment of Citizens
Universal Digital Literacy

Universally accessible digital resources
All documents/ certificates to be available on cloud
Availability of digital resources / services in Indian languages
Collaborative digital platforms for participative governance
Portability of all entitlements through cloud
DIGITAL IND IA
Nine Pillars of Digital India

Electronics Manufacturing
4. E-Governance
7. Electronics
Manufacturing
1. Broadband
Highways
Reforming government
through Technology
2. Universal Access
to Mobile
Connectivity
5. eKranti
Electronic delivery of
services
8. IT for Jobs
3. Public Internet
Access Programme
6. Information for All
9. Early Harvest
Programmes
Target NET ZERO Imports
DIGITAL IND IA
Pillar 1. Broadband Highways

Broadband for all
Rural
Broadband for all

Urban
National
Information
Infrastructure
Coverage: 250,000 GP
Timeline: December 2016
CAPEX: Rs 32,000 Cr
Nodal Dept: DoT
Virtual Network Operators for service

delivery.
Mandate communication infrastructure in
new urban development and buildings.
Coverage: Nationwide
Timeline: March 2017
Cost: Rs 15,686 Cr
Nodal Dept: DeitY
1yr: 50,000 GP
2yr: 100,000 GP
3yr: 100,000 GP
Changes in Rules to
facilitate.
Integration of SWAN,
NKN, NOFN. To be
implemented in 2
years
DIGITAL IND IA
Pillar 2. Universal Access to Mobile connectivity
Coverage: Remaining
uncovered villages (~
Universal Access to 42,300 villages)
mobile
Timeline: FY 2014-18
connectivity
Cost: Rs 16,000 Cr
Nodal Dept: DoT
Ongoing Programme
Increased network
penetration
&
coverage of gaps
DIGITAL IND IA
Pillar 3. Public Internet Access Programme National Rural Internet Mission

Coverage: 2,50,000 villages (now 130,000)
Timeline: 3 Years - March 2017
made viable, multi- Cost: Rs 4750 Cr
functional end-points Nodal Agency: DeitY
CSCs
Ongoing Programme
Reach of Govt.
services to all GPs
for service delivery
Post Offices
to become
Multi-Service Centres
Coverage: 1,50,000 Post Offices

Timeline: 2 Years
Nodal Agency: D/o Posts
This should be
long term vision
for POs
DIGITAL IND IA
Pillar 4. e-Governance: Reforming Government through Technology
Government Business Process Re-engineering using IT to improve

transactions
Form Simplification, reduction
Online applications and tracking, Interface between departments
Use of online repositories e.g. school certificates, voter ID cards, etc.
Integration of services and platforms UIDAI, Payment Gateway, Mobile Platform, EDI
Electronic Databases all databases and information to be electronic, not manual

Workflow automation inside government
Public Grievance Redressal - using IT to automate, respond, analyse data to
identify and resolve persistent problems largely process improvements
To be implemented across government - critical for transformation.
DIGITAL IND IA
Pillar 5. eKranti - Electronic Delivery of Services

Technology for Education e-Education
All Schools connected with broadband
Free wi-fi in all schools (250,000)
Digital Literacy program
MOOCs develop pilot Massive Online
Open Courses
Technology for Health e-Healthcare
Online medical consultation
Online medical records
Online medicine supply
Pan-India exchange for patient information
Pilots 2015; Full coverage in 3 years
Technology for Planning
GIS based decision making
National GIS Mission Mode Project
Technology for Farmers

Real time price information
Online ordering of inputs
Online cash, loan, relief payment with mobile
banking
Technology for Security
Mobile Emergency Services
Technology for Financial Inclusion
Mobile Banking
Micro-ATM program
CSCs/ Post Offices
Technology for Justice
e-Courts, e-Police, e-Jails, e-Prosecution
Technology for Security
National Cyber Security Co-ordination Center
Ongoing Programme (NeGP) will be revamped to cover these elements
DIGITAL IND IA
Pillar 6. Information for All
Online Hosting of Information & documents
Citizens have open, easy access to information

Open data platform
Government pro-actively engages through social media and web

based platforms to inform citizens
MyGov.in
2-way communication between citizens and government
Online messaging to citizens on special occasions/programs
Largely utilise existing infrastructure limited additional resources

needed
DIGITAL IND IA
Pillar 7. Electronics Manufacturing

Target NET ZERO IMPORTS by 2020
Target NET ZERO Imports is a striking demonstration of intent
Ambitious goal which requires coordinated action on many fronts
Taxation, Incentives
Economies of Scale, Eliminate cost disadvantages
Focused areas Big Ticket Items
FABS, Fab-less design, Set top boxes, VSATs, Mobiles, Consumer & Medical
Electronics, Smart Energy meters, Smart cards, micro-ATMs
Incubators, clusters
Skill development
Government procurement
There are many ongoing programs which will be fine-tuned.

Existing Structures inadequate to handle this goal. Need strengthening.
DIGITAL IND IA
Pillar 8. IT for Jobs

Train people in smaller
towns & villages for IT
sector jobs
IT/ITES in NE
Coverage: 1 Crore students

Timeline: 5 years
Cost: Rs 200 Cr for weaker sections
Nodal Agency: DeitY
Scope: Setting up of BPO per NE State

Coverage: NE States
Nodal Agency: DeitY
Train Service Delivery Agents Coverage: 3,00,000

to run viable businesses
Timeline: 2 Years
delivering IT services
Nodal Agency: DeitY
Telecom service providers to Coverage: 5,00,000
train rural workforce to cater Timeline: 5 Years
to their own needs
Nodal Agency: DoT
New Scheme
IT ready
workforce
ICT enabled
growth in NE
Ongoing
Skilled VLEs and
Viable CSCs
Telecom ready
workforce
DIGITAL IND IA
Pillar 9. Early Harvest Programmes

IT platform for messages
Government Greetings
to be e-Greetings
Biometric attendance
Coverage: Elected representatives, All Govt employees

1.36 Cr mobiles and 22 Lakh emails
Mass Messaging Application developed
Basket of e-Greetings templates available

Crowd sourcing of e-Greetings thru MyGov
e-Greetings Portal ready by 14 August 2014
Targeted Mass
messaging since
July 14
1st e-Greeting
from PM on 15th
Aug 2014
Coverage: All Central Govt. Offices in Delhi

Operational in DeitY & Initiated in Urban Development
To be completed
On-boarding started in other depts
by Oct 2014
Procurement of devices tender issued
DIGITAL IND IA

Wi-fi in All Universities
Secure email within

government
Standardize government
email design
Scope: All universities on NKN

400 additional Universities
Cost: Rs 790 Cr
Phase I upgradation for 10 Lakh employees done

Ph II for 50 Lakh employees by March 2015
Cost: Rs 98 Cr
Standardised templates under preparation
Approval - Oct 2014

Implementation
done by Dec 2015
Email to be primary
mode of
communication
To be ready by
October 2014
DIGITAL IND IA

Public wifi hotspots
School Books to be
eBooks
SMS based weather
information, disaster
alerts
National Portal for Lost

& Found children
Coverage: Cities with pop > 1 Mill., tourist centres

Nodal Agency: DoT/ MoUD
Nodal Agency: MHRD/ DeitY
Digital Cities
Completed by Dec
2015
Completed by Mar
2015
DeitYs Mobile Seva Platform ready

Nodal Agency: MoES (IMD) / MHA (NDMA)
In place by Dec
2014
Nodal Agency: DeitY/ DoWCD
In place by Oct
2014
DIGITAL IND IA
Institutional Mechanisms at National Level
Monitoring Committee on Digital India

Digital India Advisory
Group
(Chaired by Minister CIT)
DeitY
Apex Committee
(Chaired by Cab Sec.)
CIO
Line Ministries
State Governments / UTs
DIGITAL IND IA
Composition of Monitoring Committee on Digital India

Prime Minister Chairman
Finance Minister
Minister of Communications & IT
Minister of RD
Minister of HRD
Minister of Health
Special Invitees:
Principal Secretary to PM
Cabinet Secretary
Secretaries of Expenditure, Planning, DoT and Posts
Secretary, DeitY Convener
DIGITAL IND IA
MINISTER
(Communications & IT)
SECRETARY
(DeitY)
Reorganisation of NIC
Addl. Secretary
(e-Gov)
Joint Secretary
(Electronics Hardware
Manufacturing)
CIOs in important Ministries
Joint Secretary
(Personnel, Admn. &
Industry Promotion S/W)
Addl. Secretary
(Digital India)
Electronic Manufacturing
Target Net Zero Imports
Joint Secretary
(e-Gov)
Electronic Delivery of
Services - eKranti
Joint Secretary
(Infrastructure
Development)
Public Internet Access

Programme
Joint Secretary
Joint Secretary
(Capacity Building &

Digital Enablement
of Citizens)
(IT applications in uncovered areas &

Process Re-engineering
Technology for Jobs

Information for All
E-Governance: Reforming
Government through
Technology
DIGITAL IND IA
Estimated Costs and Impacts

Overall Costs of Digital India
~ Rs 100,000 Cr in ongoing schemes (only DeitY, DOT & not incl. those in other line Ministries)
~ Rs 13,000 Cr for new schemes & activities
Impact of Digital India by 2019
Broadband in 2.5 lakh villages, universal phone connectivity
Net Zero Imports by 2020
400,000 Public Internet Access Points
Wi-fi in 2.5 lakh schools, all universities; Public wi-fi hotspots for citizens
Digital Inclusion: 1.7 Cr trained for IT, Telecom and Electronics Jobs
Job creation: Direct 1.7 Cr. and Indirect at least 8.5 Cr.
e-Governance & eServices: Across government
India to be leader in IT use in services health, education, banking
Digitally empowered citizens public cloud, internet access
DIGITAL IND IA
Challenges & Changes Needed
Program on this scale never conceived

Each Pillar/program has own challenges
Human Resource Issues
Financial Resource Issues
NIC - not equipped for a fraction of this task (obsolesce) - needs revamping & restructuring
DeitY needs program managers at least 4 more officers at senior levels
Ministries Need a Chief Information Officer / Chief Technology Officer (CIO/CTO)
Could begin with CIOs 10 major Ministries
Can be anyone from within or outside government
To be patterned as AS & FAs dual reporting
Mostly structured around ongoing programs : Better focus, need some restructuring
Some others are process improvements or better utilisation of resources
A few new programs may be needed particularly in Electronics manufacturing and Skill Development
Coordination Issues
Program covers many other departments

Need commitment and effort
Leadership and support critical for success
DIGITAL IND IA
Revamping of MMPs: Common Application Software

Common Application Software (CAS) for MMPs to be developed to
avoid duplication and to bring standardization
CAS to follow standards to ensure interoperability

DeitY has notified 47 technical standards
Open Standards shall be mandated for all applications
Open Source Software to be used in CAS
CAS shall publish Open APIs for sharing of data and ensuring
interoperability
E-Authentication as needed for access
DIGITAL IND IA
Revamping of MMPs: CAS (Contd.)

CAS to be hosted on the Cloud platform as SaaS
CAS to be customizable and configurable as per states/depts.
requirements
Technical teams to support states in implementation of CAS
Development of CAS being taken up in the following domains:
Scholarships
PDS
Road Transport
Pensions (NSAP)
E-Courts
States need to ensure creation of electronic databases for CAS

Online repositories for all Govt. documents/certificates, citizens should not be required to
produce them
DIGITAL IND IA
The New Sunrise

Opportunities in the growing
Electronic System Design and Manufacturing sector
Electronics Market in India

Burgeoning Needs, Emerging Opportunities
Demand & Production Trends for 2020

450.0
400
CAGR 37%
400.0
Demand & Production
350.0
300.0
250.0
200.0
150.0
Demand CAGR 24.4%
99.5
100.0
50.0
69.6
CAGR 15%
32.5
0.0
2011-12
2012-13
2013-14
2014-15
2015-16
2016-17
2017-18
2018-19
2019-20
Year
Values in US$ Bil
Top 20 Priority Electronic Product Markets (2013)

Product
Mobile Phones
FPD TV
Notebooks
Desktops
Digital Camera
Inverters and UPS
Memory cards and
USB drives
4W EMS
LCD Monitors
Servers
Total of Top 10
Products
Revenue % of
Total
Revenue %
of Total
Product
38.85%
Base Stations
1.61%
7.91%
Power Supplies
Set Top Box
Printers and FPDs
Routers/Switches
1.28%
Car Radio
1.02%
CFL
Energy Meters
Digital Instrument
Clusters
Smart Cards
Total of Top 20
Products
1.00%
5.54%
4.39%
2.73%
2.65%
2.46%
2.33%
2.02%
1.72%
70.60%
2013 Electronics Product TM

= $50.61 B
1.13%
1.06%
1.05%
0.66%
0.58%
0.52%
80.52%
Source: ISA and Frost & Sullivan
Electronics Manufacturing Clusters

Infrastructure Development
Roads
Power
Water
ETPs
Testing facilities
Social Infrastructure
Subsidy upto ~USD 10 mil per 100 acres of land

Applicable to both Greenfield and Brownfield
projects
Subsidy of
50-75%
Can be promoted by Government agency/private

promoter
Status on Electronics Manufacturing Clusters

Electronics Manufacturing Clusters
in India Present Status
IMT Rohtak(HSIIDC)
Bhiwadi (ELCINA EMC Pvt Ltd)
Gwalior (MPSEDC)
Jabalpur (MPSEDC) Adityapur,Jharkhand(AIADA)
Falta, West Bengal(WBEIDC)
Bhopal (MPSEDC)
Naihati, West Bengal(WEBEL)

Bhubaneshwar (Infovalley)
Indore (MPSEDC)
Aurangabad
Navi Mumbai
Pune
E City and Maheshwaram, Hyderabad

(APIIC)
Mysore (KIADB)
Mysore ESDM Cluster Pvt. Ltd.
Naya Raipur, Chattisgarh(CSIDC)

Proposed
Medak (Surana Solar
Power Custer)
Preliminary EMC Application submitted
Ananthapur, ELCINA - Raaga
Mayuri EMC
Bangalore (ELCIA)
Hosur (GMR)
Kochi (KINFRA)
Coimbatore (ADD Industrial Park)
Recommended for In-Principle approval

In-Principle approval received
Final Application under process
Approved
Support from the States/UTs
Marketing of EMCs approved
Provide external infrastructure for the implementation of approved EMCs
Single Window Clearance for EMCs
Send recommendations regarding proposals being formulated
Identify land for setting up Greenfield EMCs
Modified SIPS
Substantial CAPEX subsidy
Reimbursement of CVD/excise for capital equipment

in non-SEZ units
Available for EMS companies. Threshold Rs 100
crores (~ USD 16 Million)
Subsidy of
20-25%
Incentives available for 10 years from the date of

approval
Investment Proposals till date
Investment State and City-wise till date
Investment Allowance
Investment > Rs 25 crores
Benefit available for 3 years i.e. for investments made

upto 31.3.2017
Over and above MSIPS
Allowance of
15%
Semiconductor Fab
FABs Coming Up in India
Greater Noida, near New Delhi
90/65/45/28/22/20 nm
Prantij, near Gandhi Nagar, Gujarat
40,000 WSPM
Preferential Market Access (PMA)
List of notified items

Desktop PCs
Tablet PCs
Laptops
Dot Matrix Printer
LED Products
Smart Cards
23 Telecom Products
Preference to domestically manufactured electronic

goods in Government procurement
Extent of procurement from domestic manufacturers
indicated in notifications. Mostly 50%
States/UTs need to comply to this policy for all
procurements made under Centrally funded projects.
States/UTs may consider adopting the scheme in their
own procurements.
Export Incentives
Export Incentives on FOB

Value
Set top Boxes 5%

Mobile Phones 2%
2-5%
MSME
Testing and Certification Costs
Rs. 1 lakh /unit. % units/manufacturer for Indian

Standards
Rs 1.25 lakh/unit for export standard
100% for 5 units
Rs 10 lakh for preparing DPR for Electronics Cluster
Skill Development
Training Cost
75 / 100%
Financial Assistance for 90,000 persons in four

years. Eight States in Phase 1. Extension to
other States under consideration.
Courses approved by ESSC, TSSC and
NIELIT
State level workshops to identify industry
requirements through their implementation
agencies for skill development of skilled/semi
skilled work force.
Phase-I
Skill Development Details of the selected States /UTs
* 15,000 candidates in 5 levels (L1-L2: 3750; L3: 3750; L4: 5250; L5: 2250)
17
PhD in Electronics & IT/ITES
3000 PhDs
Over a period of 5 years
Support for
- full time fellowship support annually
- Part time PhD candidates would receive onetime incentive after successful completion.
Infrastructure grant for up gradation of labs,
equipment etc.@ 50% of the actual cost ceiling of
Rs. 5 lac/- per full time candidate under this
scheme. The grant is one-time.
Approved PhD candidates in 2014-15:
Recommended in 1st AC Meeting
Status of PhD Scheme Academic Year 2014-2015
Status of PhD Scheme Academic Year 2014-2015

Recommended in 2nd AC Meeting
Total No. PhD candidates approved are : 198

full time and 17 part time
National Awards
National Awards
Best In Innovation , IP to be born e out of
India
Best in Exports
Fastest growth in ESDM
Fastest growth in MSME
Best EMC
Best Startup
National Award for new companies established
after ESDM policies
National award for exemplary work(no cash)
Last date for formulation of State Level Committee
31st May, 2014.
Last date for receiving the nominations from State Level
Committee (SLC ) to National Level Committee ( NLC)
31st July 2014 extended to 30th September
National Awards of worth Rs. 10 lacs, Rs. 5 lacs, to Rs.3

lac, Rs. 2-lac and special recognition to be given to
companies in ESDM sector for various categories.
State Level Committee Constitution received :
Chandigarh
Haryana
Karnataka
Jharkhand
Kerala
Telengana
Madhya Pradesh
Maharashtra
Nagaland
Tripura
West Bengal
Nomination for the awards received from SLC :

Madhya Pradesh and Telengana
Note : Information awaited from rest of states.
Mandating Safety Standards
Compulsory Registration
15 product categories
Electronics products notified under safety

standards on October 3, 2012. Effective from Jan
2014
Allows Self registration
BIS accredited labs to test the goods. Scheme to

support setting up new labs
Support in surveillance
Role of State Government

Implementation
Skill Development Program- Conduct State Level workshops

Implementing EMCs
Surveillance support for standards implementation
5
4
Developing of capacity in colleges and universities for PhDs
Identify land for Electronic Manufacturing clusters
2
1
Setting up of Incubation Centers
Single window clearances in EMCs

Create a specific focused policy for attracting investment in Electronics
Electronics?
Think India !
www.deity.gov.in/esdm
Conference of State Ministers

of Information Technology
Department of Telecommunications
Rita Teaotia
Additional Secretary
Digital India Vision

To transform India into digitally empowered
society and knowledge economy
3 Pillars :
Infrastructure as utility to every citizen;
Governance and services on demand;
Digital empowerment.
Key action areas: Foundation rests on creating

Broadband highways, connectivity to every
part of the country & affordability of devices
NOFN & GUN

NOFN is a physical infrastructure from Block to GP
GUN is creation of a service layer to ride on NOFN backbone
for Government use
GUN will connect Optical Fibre networks from District to Block
with NOFN backbone.
Connecting to Govt. cloud at District and NOFN at Block
through installation of suitable electronics.
Provide 10 Mbps connectivity at Gram Panchayat to deliver ePanchayat services
Provide 10 Mbps connectivity on overhead fibre to two
institutions viz. schools and hospitals to promote e-education
and e-health
Provide community Wi-Fi internet service at GPs so that entire
community has access to high speed Broadband
Broadband Highway to Rural India
Banking
agriculture
Electricity distribution
management
e-Panchayat & R.D

ee-health
ee-education
ee-Governance
e-commerce
NOFN Status
Tripartite MoU for free RoW between State, DoT &
BBNL for all States & Union Territories except Tamil
Nadu & Lakshdweep
Procurement status:
OF Cable Purchase order issued for 1.8 lakh km.
GPON equipment - APO issued for equipment for
1,00,000 GPs. Equipment under field trial. Delivery to
start from Aug end 2014.
PLB Duct - Order placed for 31,823 Km duct. Balance
requirement under tendering
Trenching & Duct laying - 3,935 km of trenching and
duct laying and 1,828 km of OFC completed.
NOFN Roll out Plan

3- Phases
1,00,000 GPs
Next 1,00,000 GPs
Remaining 50,000 GPs
By 31.03.2015
By 31.03.2016
By 31.12.2016
Phase-1: Tenders awarded & work started in

204 Blocks covering 6,839 GPs
First 1000 GPs to be connected by Sept. 2014
BSNL:NOFN Phase-I
Dist 12
GPs 635
Dist 22
GPs 6145
Dist 21
GPs 4227
Dist 11
GPs 1767
Dist 33
GPs 6816
Dist 19
GPs 1013
Dist 72
GPs 22036
Dist 50
GPs 10516
Dist 38
GPs 5202
Dist 33
GPs 11520
Dist 27
GPs 1963
Dist 30
GPs 5631
Dist 15
GPs 987
Dist 22
GPs 2697
Dist 3
GPs 69
Railtel:NOFN Phase-I
Dist 4
GPs 447
Dist 5
GPs 589
Dist 2
GPs 246
Dist 10
GPs 5047
Dist 4
GPs 310
Dist 8
GPs 618
Dist 1
GPs 11
Dist 2
GPs 98
Dist 1
GPs 450
Dist 8
GPs 290
PGCIL:NOFN Phase-I
Dist 5
GPs 1302
Dist 7
GPs 1408
Dist 16
GPs 3291
Dist 9
GPs 8283
NOFN - Issues
Implementation Issues
Problems regarding RoW, Space at GPs & Power for NOFN
equipment (250 W)
Custodian to be nominated for NOFN node at GPs
Strengthening Coordination State level Committees to be set
up to facilitate NOFN roll out & ensure timely oversight &
troubleshooting for RoW & GP level coordination
BBNL has posted officers at State level to function as nodal
officers.
Utilisation Issues
Readiness of state level services/apps & local content
Availability of user devices at GP institutions
Deployment of personnel & awareness programmes
Right of Way
Importance for future of communication
Broadband is the future of communication

Faster Broadband speeds critically dependent on
network of optical fibre (OF).
OF transmission permits video, big data and cloud
services.
Important to resolve Right-of-Way (RoW) issues to
enable OF cable network.
NOFN facilitated by free RoW permissions.
States/U.Ts requested to simplify and

rationalise RoW for telecom OFC infrastructure
RoW clearances
Telecom cable infrastructure

Single window online RoW clearances
Create standardised online mechanism for clearances
Time bound approvals

Rationalise RoW charges
Section 12 of Indian Telegraph Act: Local
authority charges to be limited to payment of any
expenses to which the authority would necessarily be

put in consequence
RoW charges
Principles
Demand for annual RoW charges not legally

permissible
Reasonable relationship between RoW charges
and damage to road caused by laying of fibre
In practice, RoW charges levied range from free
to Rs 1.27 crore per km.
NHAI has issued guidelines in August 2013 for free RoW with
road berm to be restored to original condition by telecom
service provider.
RoW
Other issues
Licensed
Urban Areas
Provide for laying of optical fibre

along with electricity, water and
sewarage lines.
Leave sites for mobile tower
installation in planning.
Consider provision of ducts for
telecom cables during road
construction
Building byelaws
Provide for internal telecom fittings

in all buildings similar to electricity
fittings.
National Building Code being
amended to incorporate telecom
infrastructure in buildings.
Data validation of uncovered villages

Plan of Union Govt. to provide mobile
connectivity to all villages which do not have
mobile connectivity.
Estimated 55,000 villages.
Validation of data undertaken as per Census

2011.
Names of uncovered villages would be sent to
States/UTs by September 10.
Request to validate and revert by October 15.
Other issues
Endeavour to facilitate provision of wi-fi
services in public places in all cities with a
population of more than 1 million and in
tourist spots.
States to identify public places.
States through Urban Local Bodies to provide
access points for provision of public wi-fi facilities.
Village Public Telephones.

VPTs have been installed in 5.82 lakh villages
through BSNL.
States/U.Ts to identify custodian for VPTs.
Thank You
e-Kranti: National e-Governance Plan

2.0
Next Wave in e-Governance
Transforming e-Governance
for
Transforming Governance
Dr. Rajendra Kumar, IAS
JS (e-Gov)
Department of Electronics and Information Technology
(DeitY)
26-08-2014
Agenda
Overview of NeGP
Status of DeitYs Core Infrastructure Projects
SWOT Analysis of NeGP

Need for e-Kranti (NeGP 2.0)
Principles of e-Kranti
Way Forward
National e-Governance Plan (NeGP): Vision

Make all Government services accessible to
the COMMON MAN IN HIS LOCALITY,
through Common Service Delivery Outlets and

ensure EFFICIENCY, TRANSPARENCY & RELIABILITY
of such services at AFFORDABLE COSTS to realise
the BASIC NEEDS of the common man
May 2006
Core Infrastructure under NeGP

State Wide Area Network
40
35
30
25
20
15
10
5
0
30
36
33
31
25
State Data
Center
30
20
15
28
21
12
23
16
10
0
2010-11 2011-12 2012-13 2013-14 2014-15*
2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15*
SSDG and State Portal
Common Service Centers

No. of CSCs Rolled Out
Connectivity
1,60,000
1,35,598
1,20,651
1,40,000
1,20,000
95,710
1,00,000
80,669
80,000
69,574
57,482
60,000
43,464
40,000
20,000
99247
85,928
27,200
10,350
4,000
0
2007-08
2008-09
2009-10
2010-11
2011-12
Jun-2014
30
25
20
15
10
5
0
25
20
11
2010-11 2011-12 2012-13 2013-14 2014-15*
* Target
Strengths
Weaknesses
General Awareness on eGovernance

24 out of 31 MMPs gone live
Basic IT Infrastructure available
Significant increase in political support
Catalyzed movement towards citizen
right on time bound delivery of services
Supplemented various eGov projects
Lack of attainment in desired impact

Significant time overruns
Weak Standards and interoperability
Low degree of process-reengineering
Lack of mission approach on
implementation
Weak monitoring & evaluation system
Problem of last mile connectivity
Sub optimal use of Core IT Infra
NeGP
Opportunities
Huge advancements in the Technology
Advent of the Cloud
New business models
Capacity Building
Radical process re-engineering
Strong international presence
Threats
Losing appeal for Transformation
Obsolete or inefficient eGov Projects
A large number of islands of IT activity
Competition from other countries
India could lose the opportunity to
leapfrog in the quality and nature of citizen
services offered through eGov
Why NeGP 2.0?
(1/2)
o For enhancing portfolio of citizen centric services

o Current Portfolio of MMPs does not cover all citizen centric
services
o Long gestation period of MMPs (Health, Education, e-Posts)
o Desirability of optimum usage of core infrastructure
o SDC 23/33, SWAN 33/36, SSDG 20/36, CSCs
135,598
o Fully established MSDG, NSDG and Payment Gateway
o Current average utilization of assets is about 50 %
o For rapid replication and integration of eGov applications
o Lack of integrated services
o Lack of end to end automation
o Lack of interoperability among exiting eGov applications
o Lack of replication of successful eGov applications across
Why NeGP 2.0?
(2/2)
o Need to exploit Emerging Technologies

o Cloud
o Mobile Platform- Smart phones, Tablets
o In-Memory Database
o Software Defined Network (SDN)
o Big Data Analytics
o Avoid risk of obsolescence
o Need for introducing more agile implementation models
Need for Redefining NeGP

o Incremental approach Vs. Transformational
approach
o Consequence of SWOT Analysis
o New Image
o New Priorities
o Global Leadership
NeGP 2.0 (e-Kranti)

Principles
o Transformation and not Translation
o Integrated Services and not Individual
o
o
o
o
o
o
Services
GPR to be mandatory in every MMP
Infrastructure on Demand
Cloud by Default
Mobile First
Fast Tracking Approvals
Mandating Standards and Protocols
NeGP 2.0 (e-Kranti)

Institutions and Instruments
o National e-Governance Academy
o e-Governance Knowledge Portal

o Create e-Governance Impact Index
o Effective use of Social Media
Implementation & Delivery

o Transforming the Delivery Channels
o Awareness and Communication
o Introduce New Business Models
o Exporting eGov
Status update on e-Kranti

o Discussed in PMs Committee on NeGP on 1st July, 2013
o Discussed in Apex Committee on NeGP on 5th November, 2013
o Concept paper circulated to all Central Ministries/Departments

and all States/UTs for comments
o Discussed in Council of Mission Leaders on 14th March 2014

o Discussed in Apex Committee on NeGP on 18th March 2014
o 10 New MMPs approved in principle by the Apex Committee

o Revised Cabinet Note to be circulated
New MMPs
Sl. No.
1
2
3
New MMPs
Owner Department
Key Components
Parliament of India, Bills, Gazette notifications, Budget,

Lok-Sabha Secretariat Parliamentary Questions database,
Parliamentary proceedings, Publications
Parliament of India, As above for State Legislatures e-Vidhaan
Lok-Sabha Secretariat
Strengthening Banking & Insurance
Financial Inclusion Financial Services
services in the rural areas through
strategic use of ICT
Roads
and M/o Road Transport & Integrated citizen centric services
Highways
related to roads and highways
Highways
e-Sansad
Information
System (RAHI)
Agriculture 2.0
D/o Agriculture
Sector specific services for Horticulture

and Fisheries, Governance & citizencentric services for Co-operatives and
Fertilizer testing labs
New MMPs
Sl. No.
New MMPs
Owner
Department
M/o Earth Sciences
NGIS
Rural Development D/o Rural
Key Components
Integrated GIS Platform
A portfolio of rural development
services including NREGA
Online Benefit Schemes,
Integrated eServices for NGOs
Development
M/o Social Justice
and Empowerment
as the leader and
other welfare
departments as coowners
M/o Women and Integrated Child Development Scheme,
Child Development Integration with Health MMP
Social Benefits
Women and Child

Development
10
MHA
Common IT
Roadmap for Para
Military Forces
Way Forward
o DPR has been prepared, incorporating major
components like
New Portfolio of Projects
Mandating transformational BPR, Cloud by Default,
Mobile First and Standards

National e-Governance Academy
National Institute for e-Governance Standards
e-Governance Impact Index
NII
Fast-track approval procedures
o Revised Cabinet Note to be circulated
SDC Implementation Status Across India

J&K
HP
Punjab
Chandigarh
Arunachal
Pradesh
Uttarakhand
Delhi
Haryana
Sikkim
Nagaland
UP
Assam
Rajasthan
Manipur
Bihar
MP
Gujarat
JHD
CHH
Orissa
Dadra
Daman & Diu
Mizoram
WB
Tripura
Meghalaya
Maharashtra
M aharas htra
SDC - Go Live
AP
Goa
A
n
d
a
TN Pondicherry
m
a
n
Tamil
Kerala
Lakshadweep
Nadu
23
SDC Operational
Apr - May14
Dec14
Feb-Mar15
Jul-Aug15
Opted Out
BACK
SWAN: Implementation Status across India July 2014

J&K
Himachal
Pradesh
CHD
HP
Arunachal
Pradesh
Uttarakhand
Punjab
Punjab
Haryana
Haryana
Sikkim
Delhi
UttarUP
Pradesh
Assam
Rajasthan
Bihar
Bihar
Gujarat
Gujarat
JHD
Jharkhand
MP
MNP
MGH
WB
West Bengal
TRIPURA
NG
MZR
CHH
Daman and Diu
Orissa
Orissa
Dadar and Nagar Haveli
33
Maharashtra
Maharashtra
AP
Goa*
Andhra
Pradesh
Karnataka
Pondicherry
Lakshadweep
Re-bid Process in progress
LoI to be issued
Andman
Karnataka
SWAN operational
BACK
TN
Kerala
Kerala
Tamil
Nadu
* Implemented under State Scheme
SSDG Implementation Status across India (July, 2014)
BACK
CSC: Implementation Status (30th June, 2014)
BACK
Need
To create a unified e-Governance infrastructure
Integrate existing ICT infrastructure like SWAN, NICNET, NKN, NOFN/GUN, SDC, CLOUD, etc.
Integrate existing state and dept. infrastructure like CCTNS, TAXNET, etc.
Rationale / Utility
Optimize resources, cost effectiveness due to economies of scale
Overcome challenges:
fragmented structure, duplication of efforts, inadequacy of skilled manpower,
increased cyber security threat and strategic control
Modality
Enhancing bandwidth through integration of different networks
Leveraging TSPs and MSOs to connect last mile
Leveraging multiple technologies for last mile
National Information Infrastructure (NII) aims at convergence

Page 2
Connects all Government offices
Converged network providing data, voice and video
Secured Closed User Group (CUG)
Minimum 2 Mbps bandwidth up to block level
Infrastructure can support higher bandwidth
Appropriate Service Level Agreements (SLA)
Performance Monitoring by Third Party Auditor(TPA)
Connecting 7500+ PoP and over 50,000 offices
Page 3
State HQ
District HQs
Min 4Mbps
Minimum 2 Mbps
bandwidth
up to Block level
Min 4Mbps
Govt. Offices at all

Tiers
Block / Tehsil HQs
Funding support:
Min 2Mbps
Min 2Mbps
Upto 34 Mbps from SHQ to DHQ
8 Mbps from DHQ to BHQ
Capacity :
Upto 660 Mbps from SHQ to DHQ
Upto 100 Mbps from DHQ to BHQ

Page 4
NICNET provides connectivity up to Districts
Connectivity to Central Government Ministries/Departments
SWAN & NICNET integrated at State HQs
Last mile redundancy extended with installation of new Internet
Gateways at selected locations
Page 5
Connectivity to major R&D educational institutions
1280 institutions out of 1500 connected
Multi- 10G Core Connecting all state capitals
Multi- 1G Links Connecting states to All Districts
Normally two points get connected in maximum 3 Hops
Internet & interstate connectivity to 26 SWANs & 23 SDCs
Page 6
Bridge connectivity gap between GPs and Blocks
Shall connect 2.5 Lakh GPs through incremental OFC
Laying 6 Lakh Km of OFC
100 Mbps bandwidth availability at each GP
State Govts. to provide through Free ROW
Page 7
Initiative of MoRD as anchor customer
Connects each Block PoP with District PoP at 500 Mbps link
Connects District IT infra to Service Provider PoP with 10 Gbps
CUG connectivity for G2G/G2C between District to Block
Dedicated 50 Mbps bandwidth at GP for MoRD
Community based Wifi at GP
10 Mbps connectivity for 2 institutions each at GP
Project Implementation Duration 3 Years

Page 8
Key Features:
Creation of Network up to the
block level.
Create Network Infrastructure for

E-Gov in the states. To connect
all the offices in the state.
Key Stakeholder:
States
Funded by Centre and

Bandwidth from the states
Key Stakeholders:
Office of PSA to GoI,
DeitY, NIC
SWAN
Key Stakeholders:
BBNL, TSPs
NKN/
NICNET
NOFN /
GUN
Key Features:
Bridge connectivity
b/w GP and blocks
Not a service provider.
Key Features:
Virtual Classrooms, Collaborative
research, Data centric services,
Grid Computing, Remote Labs, etc,
To connect 250000
Gram Panchayats
(GP) in country
Provide Connectivity
from District to GP.
- Slide 9 -
100% GoI funded

Multi 10G in the Core
Multi 1G at the District
To connect
1500+
institutes in
country
using high
bandwidth &
low latency
network
NKN
NICNET
Network
Backbones
SWAN
NOFN/
GUN
Page 10
OFC
Wireless
Lease Line and Coax
VSAT
Page 11
NKN Infrastructure connecting Sate Capitals, Districts and

SWANs at Capitals
Page 12
NOFN Infrastructure connecting Blocks with GPs
Page 13
GUN infrastructure connecting Districts with Blocks and

reaching GP over NOFN, also provisioning connectivity at
GPs
Integrate NKN PoP at Districts
Page 14
Page 15
Page 16
Page 17
Page 18
Page 19
Proposal for CSC 2.0

Common Services Centers
The Way Forward
Lessons from CSC Scheme

Need for
Integrated Approach
Equitable access not yet achieved
Availability of access points &

online services
Standardized services across CSCs:
CSC Scheme Portal

Involvement of local government
officials (district/block) critical
Support to VLE
Upgrade CSC infrastructure to

offer greater range of services
Strengthening VLE capacity to

deliver services
Training and capacity building

Grievance redressal
Technical Support
Augment SDAs capacity to

implement CSC Scheme
Implementation & monitoring
Service enablement
Flexible implementation
framework
Financial sustainability depends

on service availability and not
revenue support
G2C Services critical
Transaction based model
Standardized commission sharing
Franchisee model advantages

VLE is entrepreneur
National branding
Standard bouquet of services
CSC Scheme Progress (Jan 2012- Feb 2014)

140000
120000
100000
80000
60000
40000
20000
Operational CSCs
Connected CSCs
Transacting CSCs
Transactions by Type (Jan 2012-Feb 2014)

Education
0.04%
Ticketing
0.15%
Telecom
3.49%
B2C
1.27%
Financial Inclusion
3.75%
Utility
14.11%
G2C
77.19%
Annual Transaction Growth (2012 & 2013)

200000000
180000000
160000000
140000000
120000000
100000000
80000000
60000000
40000000
20000000
0
B2C
Education
Financial Inclusion
2012
G2C
2013
Telecom
Ticketing
Utility
Type of
Service
Avg Txn
per CSC
per
month
Avg Tx Value
per CSC per
Month
Avg Txn
Value
Rs. 183
Rs. 27
Rs.41
Rs. 6.02
22%
Education
0.25
Rs. 130
Rs. 527
Rs. 96
Rs. 390.49
74%
Financial
Inclusion
12
Rs. 10,737
Rs. 874
Rs. 381
Rs. 30.99
4%
G2C
Telecom
Ticketing
129
12
2
Rs. 8,612
Rs. 1,113
Rs. 498
Rs. 67
Rs. 91
Rs. 259
Rs. 1142
Rs. 2
Rs. 13
Rs. 8.82
Rs. 0.19
Rs. 6.97
13%
0%
3%
Utility
56
Rs. 42,565
Rs. 754
Rs. 117
Rs. 2.09
0%
B2C
Avg
Avg
Commissi Commissio
on per
n per Txn
CSC per
month
%
Commission
paid
CSC 2.0: The Proposal

Objective:
Non-discriminatory
access
services to rural citizens
Operationalizing CSC Network
Enablement of online services
to
250,000 CSCs- one per Gram

Panchayat:
Integrate existing 100,000 CSCs
Upgrade and relocate as needed
Operationalise 150,000 additional

CSCs
Located at:
GP Office/ RGSK/ NOFN terminates/
any other public building
Scheme to run over 5 years
The Scheme for Common

Services Centers or eKiosks
will be suitably repositioned
to be a network of Panchayatlevel Bharat Nirman Common
Service Centers to provide
government services to
citizens in rural areas.Honble President to the Joint
Session of the Parliament on 4th
June 2009
Electronic Service
Delivery Bill
Ensure equitable citizen
access to electronic
services, especially in
rural areas, through
internet enabled kiosks
CSC 2.0: Key Scheme Components

Evolved to DKC, assisted
access
Multiple user setup
Private VLE to operate
Standardized services
State & District level

technical support
teams (FMS)
Resolving
connectivity & Power
backup issues
CSC
Network
State CSC
Services
Portal
Technical
Service
Provider
Help Desk
Integrate G2C + B2C

Service provider portals
QoS & SLA enforcement
Cash Management &
Payment Settlement
MIS reporting &
Transaction reconciliation
Hosted at SDC
VLE grievance
redressal + support
CSC 2.0: Salient Features

Ensures universal digital
inclusion: non-discriminatory and
equitable access to rural citizens
of India
CSC: Digital Knowledge Centers
Infrastructure:
3 PC/laptop/ tablet + printer +
scanner + web cam
Solar power backup
Connectivity through NOFN
Standardization of Services Across all CSCs

Assisted Access & Services focused on
enhancing Governance, Social Welfare,
Education, Skilling, Health, Agriculture,
Access/Digital Literacy, BN, Utility
Government to Citizen Services: e-District,

DBT, Passport, UIDAI, Land records, etc
Government to Government Services:

Augment existing initiatives (RGPSA etc),
e-literacy and capacity building for
government staff and citizens, Data
Digitization, Field workforce support
E-learning & Skilling: Distance learning,

skills studios, assessment and testing,
virtual job interviews, etc
Digital Literacy: One person in every

household
1 in each GP
Common national branding, state
co-branding
Standardized Service Availability

G2C & B2C
Integrated Approach: Availability of access point & online services
CSC 2.0: Implementation Framework & Program Management

NEGP Apex Committee
(Inter-ministerial Sub-committee for
CSCs)
DeitY
State
NPMU
National Service
Provider (CSC SPV)
(State Apex CommitteeCSC Task Force)

CSC
Academy
SDA
State
PMU
DeGS
CSC
Network
Implementation
Partner/s
State CSC
Portal
Technical
Service
Provider
Help Desk
2- Pronged Implementation Strategy

Central level: Deity to implement under aegis of Apex Committee
National Project
Management Unit: Headed
by DeitYs Program Officer
National Service Provider

(NSP) : CSC SPV to be
appointed
Administrative and
financial management
Service delivery
Impact assessment
Online Monitoring Tool
Coordinating with States
& UTs
Monitoring and managing
the National Service
Provider and the CSC
Academy
Standardized service
delivery through Apna CSC
Portal
Financially self sustaining;
no government funding
Service Monitoring
Committee may be setup
to approve and monitor
services enablement.
Chaired by the
Additional SecretaryDeitY,
Members: Dept
representatives whose
services will be availed
through the CSC
Network
Convener would be
DeitYs Program Officer
CSC Academy:
Mandate to build
stakeholder capacity
Virtual classrooms + select
short classroom modules
VLE certification
Partner with existing
training organizations like
NIELIT and IGNOU
Empanel partners
2- Pronged Implementation Strategy
State DIT to appoint State Designated Agency (SDA)

Work under aegis of State Apex Committees CSC Task Force
Powers delegated to take operational decisions.
State Project Management Unit (SPMU)
Flexible institutional framework- Society/ joint venture/ company / directorate
Administrative and financial management
Service delivery & impact assessment
Coordinating with DeitY, DeGS & implementation partners
Collaborating with the National Service Provider and the CSC Academy
District e-Governance Society (DeGS)
Implement & manage the CSC Scheme
Operationalise the CSC network- appoint VLEs
Existing CSCs may be migrated into the new Scheme by DeGS
Additional CSCs to be operationalised to cover all Gram Panchayats.
DeGs will coordinate with the implementation partners to provide VLEs with the required support
Implementation Partners
The SDA to implement 4 components directly or outsource to private implementation partners
All implementation partners to work in collaboration with DeGS
The SDA to decide implementation strategy- bundling
SDA to decide to continue to entrust one or more of SCAs and/or select new partners for the
implementation of CSC 2.0.
The SDA to decide the geographic scope of the work.
Non-Exhaustive Examples of Bundling Scope of Work

A single implementation partner to implement all components across
the State
A single private implementation partner at State level to operationalise
State CSC Services Portal, Help Desk and TSP, while DeGS to
operationalise CSC Network at District level
Single implementation partner at State level to operationalise State CSC
Services Portal and Help Desk and an implementation partner for each
district/zone to operationalise CSC Network and TSP
State to implement State CSC Services Portal directly, with private
implementation partner(s) to operationalise the CSC Network. Also, a
private implementation partner selected as TSP and another
implementation partner to operationalise the Help Desk
SDA to directly implement all components through SPMU.
CSC 2.0: Financial Model

Transaction based Sustainable Model
Self-sustaining: Income through online service delivery
Commission Sharing
Contract based sharing between VLE, DeGS, SDA, Implementation Partners etc
Commission structure for services standardized by State
Paid by the service provider or by the citizen
Financial strengthening of SDA and DeGS through income earned
To implement and manage CSC Scheme
Hiring requisite manpower
Upgrading infrastructure
Awareness and publicity
Service enablement
Training and capacity building
Assessment and monitoring
Other administrative expenses
Digital Inclusion Fund
National level to support activities related to service enablement, capacity building and operational support for
CSCs.
Contributors: USO Fund, Ministries & Departments, Ecosystem members
Private sector may be allowed to leverage their CSR budgets to contribute to this fund.
DeitY may be appointed as the fund administrator,
National Inter-Ministerial Committee for CSCs will monitor the use of the Fund.
Estimated Corpus of Rs 200 crores.
Monitoring & Assessment

National Inter-Ministerial Committee for CSCs: sub-committee
of the NeGP Apex Committee
State CSC Task Force: A part of the State Apex Committee, the
Task Force
Empowered Committee:
Thank-you
Capacity Building
Contents
Capacity Building Scheme
Virtual Cadre
Points for discussion
CB Scheme Objective and

Components
Objective
To provide technical support and specialized skills for e-
governance, to State level policy & decision-making bodies.
Major Components
Institutional framework for State Level Strategic decision making

SeMTs for programme level support
Orientation of leadership, Specialized training for officers, SeMTs
Total Outlay approved in Cabinet approval of Jan 2008 - Rs

313 cr
Cost components
60% GIA for SeMT Manpower Cost and training

40% ACA for operational expenditure
Virtual IT/e-Governance Cadre

in State/UT Governments
Background
Recommendations of the HR Policy for eGovernance
Committee not in favour of recommending the creation of
a cadre unless it could be created as a virtual cadre with
resources taken on deputation and through market hiring
based on defined competencies. This will enable the
following:
Provide to the States/UTs resources with updated

knowledge/skill-set at different levels and for different
competencies.
Provide flexibility to match demand based on the project

lifecycle/requirement of Departments.
Gap
Ownership
Projects largely vendor driven
Continuity
Transfers cause delays/change

in process
Knowledge
Lack of a pool for training and

capacity building
Advantages of virtual cadre
Dedicated resources in Departments

Creates pool of knowledge in Govt
Enables :
easier acceptance of e-Governance
better prioritisation
process re-engineering
better management of SLAs etc.
No permanent liability; hence limited financial implications,
cadre management issues
Targeted interventions for Training of officers
Initiatives by
Govt of Maharashtra
Govt of Madhya Pradesh
Maharashtra
Scheme
Drawn from existing officials in Secretariat

Strength 5% to 10% of each category
Selection based on competencies
IT Dept to facilitate with line Dept
Additional charge
Financial incentive of 10% of basic pay
Provision for increasing incentive to 20% in the second
year and 30% in the third year
Maharashtra (contd)
Tenure 3 years one year at a time subject to

review
Cooling off period of 2 years
Appropriate trainings to build capacities
Dotted line relationship with IT department
Current Status
Approved by Cabinet, under implementation
Madhya Pradesh
Drawn from existing officers thru advertisement,

identification
Extended to Head office/Division/Distt. Level
Strength to be assessed by each Deptt.
Selection based on competencies through selection

process.
Appointments against vacant posts
Selected official may be transferred with post
No new posts to be created
Madhya Pradesh (contd..)
Dedicated responsibility not additional

responsibility
No financial incentives
Appointment for period of 3 years
Trainings to build capacities
Status- approved by Cabinet, under implementation
Suggested Scheme
Suggested scheme
Salient features :
Drawn from existing Govt. officials
To cover State Sectt. Initially, may be extended to

Directorates/ Distt.and sub-Distt. Level
Strength 2 5 per department to begin with
Options to be considered
Dedicated positions or additional responsibility
Selection based on competencies through a selection

process
Tenure 3 year period subject to annual review
One extension for 2 years and cooling off for 2 years
Suggested scheme
Role Senior level to be e-Gov champions -provide

direction and leadership, middle level and below for
execution.
Financial incentives of 10% of basic pay and grade pay.
For identified e-Governance functions incentives upto

30%.
Training programmes to build capacities.
Funding of training either by State or under CB Scheme
Dotted line relationship with IT department
Points for discussion
CB Scheme Phase II
Utilization of ACA funds
Flexibility to spend funds on training
Leveraging SeMTs
Virtual IT Cadre
Thanks!
Institutional Framework
State
StateGovernment
Government
StateState
eGovGovernment
Council (CM)
State eGov Council (CM)
State Apex Committee (CS)

State Apex Committee (CS)
State
DIT
DIT
DIT
SeMT
SeMT
Programme
Management
Departmental
Departmental
Departmental
Departmental
Committee
Committee
PeMT
PeMT
DeMT
PeMT
Project
Management
State e-Governance Mission

Teams
PC SeMT
Legal
Program Management
Financial Management
Technology Management
Change Management
Program Management &

Monitoring
Financial Appraisal &

Viability Analysis
Design & Architecture
Business Process
Reengineering
Interagency Coordination
Contracts & Procurements
Technical Appraisal
Capacity Building
Funds Management &

Monitoring
E Gov related Technical

Support
HR & Training
Target Audience
Political & Policy level
Program level
Political
/Policy/
Apex
Level
e-Governance
Leadership
Meets
State DIT / Nodal

Agency
SeMT
Project level
Project &
Operational level
PeMT
State Department officials
Specialized
Training in eGovernance
Current Training Plan
Phase I
e-Governance Leadership Meet
Induction/Orientation training
Phase II
e-Governance Specialized
Training workshops
Political and Sr. Policy level

State/UT specific
SeMT across States/UTs
Policy level, SeMT, PeMT,
Department level officials to be
associated with eGov initiatives
To create a talent pool of in-house

resources within Departments and
Line Ministries to lead egovernance Programmes
20
18
16
14
12
10
8
6
4
2
0
Bihar
West Bengal
Tamilnadu
Haryana
Chandigarh
Arunachal
Andhra Pradesh
Sikkim
Mizoram
Jharkhand
Himachal Pradesh
Puducherry
Jammu & Kashmir
Uttar Pradesh
Uttarakhand
Meghalaya
Delhi
Daman & Diu
Tripura
Nagaland
Lakshadweep
Bihar
West Bengal
Tamilnadu
Haryana
Chandigarh
Arunachal
Andhra Pradesh
Sikkim
Mizoram
Jharkhand
Himachal Pradesh
Puducherry
Jammu & Kashmir
Uttar Pradesh
Uttarakhand
Meghalaya
Delhi
Daman & Diu
Tripura
Nagaland
Lakshadweep
Dadra Nagar
Assam
Rajasthan
Chattisgarh
Maharashtra
Goa
Gujarat
Punjab
Kerala
Karnataka
Manipur
Madhya Pradesh
600
500
400
300
200
100
0
Dadra Nagar
Assam
Rajasthan
Chattisgarh
Maharashtra
Goa
Gujarat
Punjab
Kerala
Karnataka
Manipur
Madhya Pradesh
Training- Current Status ( Till July 2014

STeP Programs)
Participants
Participants
Trainings
Trainings
Courses available
S.No.
Course Name
Duration
e-Governance Project Lifecycle (eGLC)
5-Days
Change Management & Capacity Building(CMCB)
3-Days
Government Process Reengineering (GPR)
5-Days
Regulatory Framework for e-Governance projects (RF)
3-Days
Information Security Management(ISM)
3-Days
Business Models & Public Private Partnerships (BMPPP)
4-Days
Project Management (PM)
5-Days
Communications, Assertiveness and Presentation Skills(CAPS)
5-Days
Detailed Project Report(DPR)
3-Days
10
Request for Proposal(RFP)
3-Days
In addition other customized coursed can be organized by NISG
Funds under CB Scheme
Total funds for 3 years- Rs 313 cr

Detailed guidelines for utilization of funds have been issued
Grant - In - Aid (GIA)
SeMT Manpower
Payment of compensation and other benefits to the SeMTs

Salary of office assistant for the purpose of assisting SeMTs
Miscellaneous expenses incurred in the process of appointing SeMTs
SeMT Training
Orientation programme for SeMTs organized centrally after their

appointment
PeMT Training
For Orientation programme for PeMTs is envisaged to be similar to the

orientation programme for SeMTs
Training State Officials
For Training officials of State departments on areas such as eGovernance framework, best practices, PPP, Change Management and
technology management etc.
Apex / Policy Level Workshops
For orientation of senior bureaucrats and legislature on e-Governance
2013 NeGD | Public Services closer home
25
Additional Central Assistance (ACA)
Outsourcing
IT Infrastructure for SeMT
Operational cost
Office Maintenance
Strengthening State training

Institution
Ext Resources/Visiting Faculty
Other Training related /
Miscellaneous
Contingency
For bearing expenses incurred by SeMTs in seeking consultation from

external agencies for project related activities such as preparation of
DPRs etc.
For expenses incurred in setting up of IT related systems to facilitate
the working of SeMTs
For expenses incurred on travel (both local and domestic), boarding,
lodging and other incidental expenses of SeMTs
Fund provided for covering consumables (both IT and other office
consumables), procurement of telephone equipment and installation,
communication expenses, network bandwidth expenses and other
office maintenance related expenses
Fund for covering the costs incurred on up-gradation of State training
institutions like ATIs so as to equip them better to support delivery of eGovernance training programmes
Fund to provide for costs incurred as fees paid to the external
resources / visiting faculty brought in to train State Officials and trainers
of State training institutions
Funds for covering operational expenses for training
Provided as contingency fund @ 5% of total expenses

26
State Data Centre (SDC) Scheme

&
MeghRaj GOI Cloud initiative

Renu Budhiraja,
Senior Director, DeitY
27/08/2014
DeitY, GOI
State Data Centre (SDC) Scheme

Objective
To enable State departments to host their services/applications on a common
infrastructure leading to
Consolidation of data, applications, services & infrastructure
Ease of integration and efficient management
Better security
Ensuring adequate and optimal utilization of computing resources and the
support connectivity infrastructure
Scheme approved by Government of India in 24th January 2008
Total approved outlay is Rs 1623 Crore. ( Implementation and O&M support

for 5 years)
Categorization of State in Large (4000 sq. ft), Medium (2500 sq. ft) and Small
(1500 sq. ft)
33 States/UT DPR approved, 2 State/UT Opted out from the Scheme
27/08/2014
DeitY, GOI
SDC Implementation- Key activities &

stakeholders
Pre-Implementation
DeitY shares model DPR &

RFP
States prepare DPR for
approval by DeitY
RFP preparation by State
Bid Process
Selection of the DCO (Data
Center Operator)
Composite Team (Team of Experts
from NIC & State to manage State eInfrastructure)
Post-Implementation
Operations and Management
(O&M) for 5 years
Data Centre certifications
ISO 27001(ISMS), ISO 20000
Third Party Auditor (TPA)

Infrastructure, Security, processes &
SLA
Applications hosting
SIA
SIA
State
Consult
ant
27/08/2014
TPA
DCO
DeitY, GOI
DCO
3
SDC Implementation Status Across India

J&K
HP
Punjab
Chandigarh
Arunachal
Pradesh
Uttarakhand
Delhi
Sikkim
Haryana
Nagaland
UP
Assam
Rajasthan
Manipur
Bihar
MP
Gujarat
JHD
CHH
Orissa
Dadra
Daman & Diu
Mizoram
WB
Tripura
Meghalaya
Maharashtra
Maharashtra
SDC - Go Live
AP
Goa
A
n
d
a
TN Pondicherry m
a
n
Tamil
Kerala
Lakshadweep
DeitY, GOI
PwC
23
SDC Operational
Oct14
Mar15
Jun15
Nadu
Aug15
Oct15
Opted Out
27/08/2014
4
SDC Infrastructure Utilization

S No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
PwC
State
Total RackCapacity
Sikkim
Andhra Pradesh
Karnataka
Rajasthan
Uttar Pradesh
Madhya Pradesh
Haryana
Maharashtra
A&N
Nagaland
West Bengal
Gujarat
Orissa
Tripura
Kerala
Tamil Nadu
Meghalaya
Manipur
Jammu & Kashmir
Puducherry
Chhattisgarh
Lakshadweep
Mizoram
10
35
40
43
44
43
28
39
13
12
37
78
38
24
55
40
26
25
32
20
34
Racks
Utilized
%age Utilization
10
100.0
35
100.0
40
100.0
41
95.3
41
93.2
39
90.7
25
89.3
34
87.2
11
84.6
10
83.3
29
78.4
60
76.9
28
73.7
17
70.8
37
67.3
25
62.5
14
53.8
13
52.0
13
40.6
8
40.0
10
29.4
Collocated with Kerala SDC
Recently Operationalized
SDC Implementation Challenges
Site Finalization / Handover

Bid Process Delays, Bid Evaluation Issues
Delayed internal approvals and Contract signing.
FAT Application Identification & implementation
Interpretation of SLAs and EMS configuration
Timely ISO27001 & ISO20000 certifications
TPA & STQC Audits and closures
Implementation of Policies and guidelines(eg Password,
website updation etc)
Optimum utilisation of the Infrastructure by Line
Departments
Security Audit of applications (changes on VPN, audit at
regular intervals)
Submission of UCs
PwC
DIT,
GoI
Need of the Hour

(GI Cloud MeghRaj)
Optimum utilization of Infrastructure

Speeding up the IT procurement cycle
Moving from Capex to Opex model
Infrastructure elasticity scale up & scale down
Easy replicable productized applications at one
place
Paradigm shift in the way Government procures the

infrastructure and deploys the e-Gov applications
MeghRaj (GI Cloud): Architecture

Vision
To accelerate delivery of e-services provided by the government and to
optimise ICT spending of the government. Hence to support overall vision of
NeGP (improved government services to common man)
8/27/2014
MeghRaj Governance Architecture

MeghRaj APEX
Committee
(Chaired by Secretary, DeitY)
8/27/2014
National Cloud by NIC

https://cloud.gov.in
No. of Department and Ministries shown

Interest: 140
Phone: 011-22181750/51 (Helpdesk)

Email: support@cloud.gov.in
Department (On-Board), utilizing NIC Cloud

Services: 27
Utilization of NIC National Cloud: Approx 50%
27/08/2014
DeitY, GOI
11
Progress and Way forward
Two Cloud reports published in June 2013

o
o
National Cloud by NIC phase-I launched on 4th Feb14

National eGov App Store (apps.gov.in) launched
Setup the Cloud Management Office (CMO)
GI Cloud Strategic Direction Paper

GI Cloud Adoption and Implementation Roadmap
AMG - to lay down Policies, guidelines, Standards,

E&A - Empanelment & accreditation of Pvt CSPs to setup other National Clouds
C&AG Capacity building & Advisory services
Assess Demand for Cloud Services

Evolve Business models
MeghRaj (GI-Cloud) service Directory
SDCs being Cloud enabled- Template RFP shared
Enlarge eGov App Store (apps.gov.in)

8/27/2014
12
THANK YOU
Renu Budhiraja
renu@gov.in
Conference of
IT Ministers & IT Secretaries
of all States/UTs on
Digital India
26th August, 2014

State Wide Area Network

(SWAN)
SWAN Implementation Status

J&K
Himachal
Pradesh
CHD
Punjab
Punjab
HP
Arunachal
Pradesh
Uttarakhand
Haryana
Haryana
Sikkim
Delhi
UttarUP
Pradesh
Assam
Rajasthan
Bihar
Bihar
Gujarat
Gujarat
JHD
Jharkhand
MP
WB
TRIPURA
MZR
CHH
Daman and Diu

Dadar and Nagar Haveli
MNP
MGH
West Bengal
NG
Orissa
Orissa
Maharashtra
Maharashtra
AP
Goa*
Andhra
Pradesh
33
SWAN operational
Re-bid Process in progress
LoI Issued
Andman
Karnataka
Karnataka
Pondicherry
Lakshadweep
TN
Kerala
Kerala
Tamil
Nadu
* Implemented under State Scheme
SWAN Overall Status

S
No.
Name of State / UT
Expected Month
of Completion
Status
Andhra Pradesh, Arunachal Pradesh, Assam,

Bihar, Chandigarh, Chhattisgarh, Delhi,
Daman&Dui, Dadar & Nagar Haveli, Goa*,
Gujarat,
Haryana,
Himachal
Pradesh,
Jharkhand, Karnataka, Kerala, Lakshadweep, SWAN Operational
1
Madhya Pradesh, Maharashtra, Manipur, (33 States/UTs)
Meghalaya, Mizoram, Nagaland, Orissa,
Puducherry, Punjab, Rajasthan, Sikkim, Tamil
Nadu, Tripura, Uttar Pradesh, Uttarakhand,
West Bengal
--
Andaman & Nicobar
LOI issued
March 2015
Jammu & Kashmir
Bid under finalization
September 2015
* Implemented under State scheme

SWAN - Bandwidth Utilization
SWAN - Bandwidth Utilization

Bandwidth Utilisation
States/UTs
Above 60%
(24)
Andhra Pradesh, Bihar, Chandigarh, Chhattisgarh, Delhi, Gujarat,

Haryana, Himachal Pradesh, Jharkhand, Karnataka, Kerala,
Lakshadweep, Madhya Pradesh, Maharashtra, Manipur, Meghalaya,
Punjab, Puducherry, Sikkim, Tamilnadu, Tripura, Uttrakhand, Uttar
Pradesh, West Bengal
30 % 59%
(5)
Arunachal Pradesh, Assam, Nagaland, Odisha, Rajasthan
Upto 30 %
(3)
Daman Diu, Dadar Nagar Haveli, Mizoram
SWAN Generic Issues

More number of departments / horizontal offices to be connected to achieve
stipulated minimum number of horizontal offices (14): Assam, Bihar, Daman Diu,
Dadar Nagar Haveli, Maharashtra, Manipur, Meghalaya, Mizoram, Nagaland,
Odisha, Punjab, Rajasthan, Sikkim and West Bengal
No. of PoPs pending for operationalization in 10 States/UTs : 510 / 7590
Assam, Bihar, Madhya Pradesh, Maharashtra, Manipur, Rajasthan and West
Bengal
SWAN Generic Issues

NKN integration (4): Lakshadweep, Manipur, Mizoram, Nagaland
Release of payments to Network Operators
Assam, Bihar, Chhattisgarh, Maharashtra, Mizoram
States/UTs to ensure back to back support of OEMs for all equipments, software as
per agreement
States to ensure compliance of contractual obligations - IPv4 to IPV6 migration
STQC audit
DeitY has engaged STQC for audit of TPA
States/UTs to support for conducting the audits by STQC
Karnataka SWAN has already completed
SWAN Generic Issues

QGR (1) : Kerala
QGR Tracker not yet sent (4) :
Madhya Pradesh, Maharashtra, Mizoram, Rajasthan
Legal issues with Network Operator
Madhya Pradesh
West Bengal
SWAN - Policy guidelines on Termination of

Network Operator Contract
Alternatives approved in 14th EC meeting held on 2nd July 2014 in case of
termination of Network Operator
1) Nominating NICSI or State Implementation Agency / any other organisation under
the state to takeover purely as an interim measure to ensure continuity in SWAN
operation
2) Selecting new Network Operator through competitive bid process for the
remaining period of contract
3) Nominating NICSI to take over the SWAN operations and management for the
remaining period of contract
10
SWAN State Specific Issues

Jammu & Kashmir:
State went for re-bid
Arunachal Pradesh:
State selected M/s Keonics as Network Operator on Nomination basis
DeitY did not recognize selection procedure of Network Operator
State went ahead towards operationalization of SWAN
State was asked to select Network Operator through bid process, otherwise
refund money provided by DeitY
During the meeting held on 28th May, 2013 in DeitY, State to submit proposal
for change of implementing option
State decided for retender.
11

Madhya Pradesh:
M/s Tulip was terminated in May 2013 due to non-performance
BSNL has been appointed as Network Operator; BSNL further has outsourced to
M/s DSM Infocom Pvt. Ltd not as per SWAN scheme
Increase in manpower and allowances have been incorporated in BSNL payment
Salary, allowances of MPSEDC manpower are being paid from GIA funds
Administrative expenditure shown as Rs. 3.31 Cr not as per with SWAN

guidelines
12

Maharashtra:
Skilled Manpower not deployed at all levels
Asset Management not done correctly - Duplicate entries and missing assets
Wireless devices available but not made functional leading to non deployment of
wireless network at DHQ and BHQ level
NMS for wireless devices is not configured properly to provide the correct and
updated status. No elaborate details available
DG sets are not running/missing in over 40 locations
UPS not utilised effectively due to substandard battery issue. No backup time
offered by UPS
AMC of critical equipment not there
Refurbished equipments supplied at PoPs

13

West Bengal:
State has issued show cause notice for terminating contract with M/s Tulip due
to:
Only 15% DG sets are operational now
NMS not configured properly
Deployment of equipments / services not complete
AMC for most of equipments (CISCO products, UPS, IBM servers, modems)
not renewed
License support/renewal not done for software products (call manager, Tivoli
suite)
14
Thank You
15
E-District Mission Mode Project: National Roll-Out
26th August 2014
eDistrict MMP aims at electronic delivery of identified

high volume citizen centric services.
Key Objectives
Efficient delivery of services with improved Service Levels
Capacity Building of field functionaries
Access to efficient, reliable, transparent and accountable Services
Reducing service time & costs for the Government and Citizens
Enhancing perception & image of the Government
e-District Project to be delivered by States / UTs

leveraging the existing core infrastructure.
Efficiency, Transparency and Reliability of such services

Affordable costs to realize the basic needs of the common man
Government Services accessible to the common man in his locality
SDC State Data Center, SWAN State Wide Area Network; SSDG State Service Delivery Gateway;
CSC Common Service Centers
e-District National Rollout Project covers all districts (600+)

across the country impacting >1bn. population.
Project approved by Cabinet Committee on Infrastructure (CCI) on 20th Apr 2011
Total Financial Outlay of Rs 1663.08 Crores
Project to be implemented in all Districts (600+) of the country in 4 years from 2011-12
Envisages automation of backend processes, development of applications at the State
level as well as digitization of legacy data.
Electronic delivery of public services at district / sub district level covering 10 categories of
high volume citizen centric services
5 Mandatory categories and 5 Optional categories (States to choose)
Categories of Services
#
Mandatory Categories of Services
Issue of Certificates
Revenue Court
Social Welfare Schemes
Ration Card
RTI Services
State Optional Categories of Services
Marriage Services
Education
Electoral Services
Health
Licenses
10
Employment
Utility Services
11
Police
Collection of Tax/Dues
12
Travel/Serai
Industries
13
Grants/Loans
Grievances
Integrated Framework for Delivery of Services .

Key Principles
1.
Making e-District project service oriented and transaction oriented
2.
Minimizing the Time to Benefit
3.
Ensuring the optimal use of Infrastructure
4.
Leveraging the existing applications
5.
Attempting Rapid Replication
6.
Redesigning the e-District Architecture
7.
Providing flexibility in implementation
Transition Architecture
Architecture with Single

Database in eDistrict for all
Departments
Move
towards
Architecture with Department

specific databases
Final Reference Architecture for e-District Project
Cloud Architecture the future of Rapid Replication
Department
CSC
Department
CSC
Department
CSC
STATE PORTAL
STATE PORTAL
STATE PORTAL
SSDG
SSDG
SSDG
Common Applications
GoI Applications (PAN/
(e-payment, SMS, National

Service Directory, language,
etc.)
NSDG
BUSINESS SERVICE
LAYER
DATA ACCESS LAYER
CLOUD
BUSINESS SERVICE
LAYER
DATA ACCESS LAYER
AADHAAR/ Electoral DB/

others)
BUSINESS SERVICE
LAYER
DATA ACCESS LAYER
RC
Cert
RC
Cert
RC
Cert
RTI
PDS
RTI
PDS
RTI
PDS
LR
SW
Lic
EMP
Any other
SW
State 1
State 2
Service Plus
Virtual Machine 1
Virtual Machine 2
Virtual Machine 3
Physical Compute Power in Data Center at Delhi
HTTPS
SOAP
Legends
eDistrict Overall Progress

DPRs of all 35 States / UTs approved by EC.
SPMUs selected in 34 States / UTs.
More than 600 DeGS formed across all States / UTs.
16 States / UTs have completed hiring of eDistrict Managers in all districts; 4 States / UTs
yet to initiate the hiring process; process initiated in remaining States / UTs.
Various Guidelines issued
Guidelines for National Rollout released (June, 2011)
Guidelines for hiring e-District Project Manager
Integrated Framework for Delivery of Services for implementation with outcome based approach released
Implementation Guidelines 2012 released for providing flexibility to States / UTs for faster implementation of
the project
Horizontal Connectivity Guidelines May 2013 released to facilitate States /UTs to take appropriate decisions
for connectivity related issues
Advisory issued for Operational Expenses of eDistrict Manager, Ration Card Services, Exchange Rate Variation
BPR Framework for High Volume G2C Services under eDistrict
eDistrict Model SI RFP released to States / UTs.

20 States / UTs have selected their SIs; 6 States have bid evaluation in progress
Till date, eDistrict services launched in 298 non-pilot districts under national roll-out.
State-wise Status Summary (1/5)

Sr. No
State / UT
Total Approved
Outlay
(In Rs. lakhs)
DeGS
Status
SI RFP
Released
(Y / N)
SI
Contract
Signed
District
Manager
Hiring
Initiated
(Y/ N)
Launch of eDistrict
Services
(No. of Non-Pilot Districts)
Target
Achievement
FY14-15
3
Till Date
23
Cumulative Fund
Sanctioned**
[Provision I Released
in FY 14-15]
(In Rs. lakhs)
Andaman &
Nicobar
[1,193.72]
03/03
Andhra Pradesh
[6,143.85]
23/23
Y
(M/s Trimax &
other vendors)
Y
(23/23)
Arunachal
Pradesh
[4,356.39]
16/16
Y
(16/16)
16
625.75
[-- |--]
Assam*
[6,647.72]
16/27
Y
(M/s
Medhassu)
Y
(15/27)
25
1,726.60
[1667.00 | --]
Bihar*
[8,842.98]
25/38
34
506.00
[556.00 | 556.00]#
Chandigarh
[709.02]
01/01
N
(NIC + NICSI)
Y
(1/1)
20.00
[171.00 | 120.70]#
Chhattisgarh
[6,154.33]
27/27
Y
(M/s CMC)
Y
(12/27)
Daman and Diu

[736.05]
01/02
Y
(M/s HP)
* Pilot States/UTs; # Fund Released under process

** Does not include interest accrued and amount refunded by the state.
10.00
[107.00 | 107.00]#
1,218.71
[1338.14 | 1338.14 ]#
27
682.28
[2222.00 | 442.10]#
132.88
[132.00 | 34.00]#

Sr. No
State / UT
Total Approved
Outlay
(In Rs. lakhs)
DeGS
Status
SI RFP
Released
(Y / N)
SI
Contract
Signed
District
Manager
Hiring
Initiated
(Y/ N)
Launch of eDistrict
Services
Target
Achievement
FY14-15
Cumulative Fund
Sanctioned**
in FY 14-15]
(In Rs. lakhs)
Dadra and Nagar

Haveli
[961.05]
1/1
Y
(M/s HP)
Y
(01/01)
Till Date
-
10
Delhi
[3,213.30]
9/11
N
(NIC + NICSI)
Y
(11/11)
11
11
Goa
[988.02]
02/02
Y
(M/s Nelito)
Y
(02/02)
12
Gujarat
[8,671.28]
26/33
N
(NIC selected
for ADA)
Y
(Signed
with NIC)
13
Haryana*
[5,239.09]
21/21
N
(eSDA)
NA
20
14
Himachal
Pradesh
[2,361.60]
12/12
Y
(M/s IL&FS)
Y
(Application
under
screening)
Y
(Process
Initiated)
15
Jammu &
Kashmir
[6,037.57]
22/22
892.18
[-- | -- ]
16
Jharkhand*
[6,032.20}
24/24
Y
(16/23)
23
1,364.45
[367.00 | 367.00]

158.21
[49.00 | 14.33]#
472.99
[367.00 | --]
190.42
[-- | -- ]
26
1,734.35
[2700.00 | 731.35]
1,047.82
[1070 .00| 962.82]
12
543.12
[556.00 | --]

Sr. No
State / UT
Total Approved
Outlay
(In Rs. lakhs)
DeGS
Status
SI RFP
Released
(Y / N)
SI
Contract
Signed
District
Manager
Hiring
Initiated
(Y/ N)
Launch of eDistrict
Services
Target
Achievement
FY14-15
Till Date
Cumulative Fund
Sanctioned**
in FY 14-15]
(In Rs. lakhs)
17
Karnataka
[7,960.82]
05/30
Y
(Process
Initiated)
30
18
Kerala*
[3,428.12]
14/14
N
(NIC + State
Agencies)
Y
(Process
Initiated)
12
906.85
[889.00 | 889.00]#
19
Lakshadweep
[685.90]
00/01
122.85
[128.00 | --]
20
Maharashtra*
[7,113.34]
35/35
N
(M/s
MahaOnline)
Y
(Employee of
LITSS to work
as DPM)
Y
(35/35)
32
3,683.27
[3111.00 | 3111.00]
21
Manipur
[2,460.76]
09/09
Y
(M/s Nelito)
Y
(09/09)
745.46
[143.00 | 143.00]
22
Meghalaya
[2,855.46]
7/11
Y
(Signed
with NIC)
Y
(06/11)
11
226.64
[-- | --]
23
Mizoram*
[1,923.57]
8/8
Nominated
(M/s Interlace)
Y
(07/07)
1,223.50
[-- | --]
24
Madhya
Pradesh*
[11,805.17]
51/51
N
(NIC + State
Agencies)
Y
(PSM
Managers will
be deployed)

10.00
[1758.00 | 1649.16]#
46
3,106.58
[4000.00 | --]

Sr. No
State / UT
Total Approved
Outlay
(In Rs. lakhs)
DeGS
Status
SI RFP
Released
(Y / N)
SI
Contract
Signed
District
Manager
Hiring
Initiated
(Y/ N)
Launch of eDistrict
Services
Target
Achievement
FY14-15
Till Date
Cumulative Fund
Sanctioned**
in FY 14-15]
(In Rs. lakhs)
25
Nagaland
[3,303.12]
11/11
Y
(11/11)
11
26
Odisha*
[7,154.82]
30/30
Y
(28/28)
27
Puducherry*
[1,206.37]
04/04
Y
(04/04)
229.94
[143.00 | 51.33]#
28
Punjab*
[5,367.64}
22/22
Y
(M/s HP)
Y
(20/20)
20
731.98
[1667.00 | 341.55]#
29
Rajasthan*
[7,913.18}
33/33
Sikkim
[1,153.98]
04/04
Y
(Part of the SI
RFP)
Y
(04/04)
30
Y
( M/s Aurion
Pro Solution)
N
(NIC selected
for ADA)
31
Tamil Nadu*
[6,890.53]
32/32
Y
(NIC + ELCOT)
32
Tripura
[1,811.79]
08/08
Y
(NIC selected
for ADA; H/w
RFP released)
Y
(Signed
with NIC)
Y
(Signed
with NIC)

Y
(To be
selected by
DCs)
Y
(Process
Initiated)
412.03
[277.00 | --]
28
31
1,596.97
[409.00 | 367.68]#
1,127.36
[492.00 | 455.27]
162.35
[444.00 | 444.00] #
26
675.49
[556.00 | 500.00]
285.99
[-- | --]

Sr. No
State / UT
Total Approved
Outlay
(In Rs. lakhs)
DeGS
Status
33
Uttar Pradesh*
[17,398.38]
69/69
34
Uttarakhand*
[3,245.06]
13/13
35
West Bengal*
[4,073.08]
18/18
TOTAL
[166,039.26]
SI RFP
Released
(Y / N)
SI
Contract
Signed
Y
Y
(NIC + Trimax
(Signed
(Zone-I & SDC) with NIC,
+ SI Selection in Trimax Progress for
Zone I)
Zone2)
N
Y
(NIC selected
(Signed
for ADA
with NIC)
Y
Y
(M/s CMC)
602/672

District
Manager
Hiring
Initiated
(Y/ N)
Launch of eDistrict
Services
Cumulative Fund
Sanctioned**
in FY 14-15]
(In Rs. lakhs)
Target
Achievement
FY14-15
Till Date
Y
(52/69)
34
35
3,584.24
[2208.00 | -- ]
Y
(Process
Initiated)
12
487.00
[-- | --]
Y
(Selection
Completed,
Appointment
letter to be
issued)
16
313.33
[556.00 | 501.28]#
298
30,958.19
Thank You
e-Forms and Service Delivery

through
State Portal & SSDG
26th Aug 2014
Project Overview
Scheme approved on 16-Dec-2008
Total outlay: Rs. 300 Cr [DeitY & State Share (ACA): Rs 150 Cr each]
DeitY released: Rs. 110.78 Cr
ACA released: Rs. 83.46 Cr
Centrally Empanelled Consultants - 5:
PwC, E&Y, UTITSL, ILFS and KPMG
Centrally Empanelled Implementing Agencies - 6:
Infosys, TCS, Accenture, HP, L&T Infotech & Wipro
Project Proposal Approved: 33 States/UTs
Live: 20 States/UTs
Implementation in Progress: 11 States/UTs
Yet to Start Implementation: 2 States/UTs
Objectives
Easy, anywhere, anytime access to Government Services (both Information &
Transactional)
Enable integrated service delivery by

Online/offline e-filing of application available at CSCs through State
Portals
Intelligent routing of forms to destination field office by Middleware
(SSDG)
Enable assured electronic delivery, acknowledgement and status tracking of
application
Facilitate online payments through Centralized Payment Gateway
Facilitate status information/tracking through centralized Mobile Seva

platform
Strategy
Leverage the common infrastructure of SWAN, SDC and CSCs
State Portals (SP) and SSDG (State Service Delivery Gateway) hosted in SDC
Service request routed through SSDG to the respective field office with
unique Transaction ID
Provide for a Standard interface of interactions between departments /
external entities
Adopt Standards that ensure future expansion and interoperability
SSDG Implementation Status

Milestones
No. of States
Go - Live
20
States
Goa, Tamil Nadu, Manipur, Nagaland, Meghalaya, Himachal Pradesh,

Uttar Pradesh, Jammu & Kashmir, Puducherry, Sikkim, Mizoram,
Andhra Pradesh, Assam, Madhya Pradesh, Arunachal Pradesh, Rajasthan,
Chhattisgarh, Bihar, Tripura and Kerala
Implementation in
Advanced Stage
Implementation in
Progress
State to issue
LoI/Contract
D&D, DNH, *Odisha, Chandigarh
*Karnataka,
*Uttarakhand
*Lakshadweep,
*Delhi
Yet to float RFP
DPR Not Submitted

/ Approved yet
Implementation Timelines
West Bengal, Punjab, Andaman & Nicobar
Jharkhand, Gujarat, Haryana,

*Maharashtra
Jul14 Oct14
Nov14 Mar15
* No Progress
SSDG Services Live

Sl No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
State
Andhra Pradesh
Arunachal Pradesh
Assam
Bihar
Chhattisgarh
Goa
Himachal Pradesh
Jammu & Kashmir
Madhya Pradesh
Manipur
Meghalaya
Mizoram
Nagaland
Puducherry
Rajasthan
Sikkim
Tamil Nadu
Tripura
Uttar Pradesh
Kerala
Go-Live Date
01-Jul-13
29-Aug-13
31-Mar-13
19-Feb-14
01-Oct-13
08-Jul-11
01-May-12
28-Aug-12
18-Sep-13
26-Jan-12
03-May-12
15-Mar-13
30-Mar-12
11-Feb-13
26-Sep-13
18-Mar-13
28-Feb-11
01-Mar-14
01-Aug-12
05-Jun-14
No. of Dept.
Operational
7
4
2
2
2
16
7
2
5
7
2
1
8
15
5
9
2
2
8
3
109
No. of Services
Operational
41
11
13
8
2
50
26
7
40
40
4
2
25
37
26
45
10
8
26
6
427
Thank You
Key Challenges
Prioritization of Services and buy-in from the departments
Awareness of department staff and all the other stakeholders

Notification of Gazette order for making this only method of service
Delay in requirement finalization as well as documents sign off
Coordination between stakeholders (NIC, STQC, CDAC, IA, Consultants)
Integration of existing backend application

Support from existing application owner
e-District System Integrator
STQC audit
Delay in on-boarding
Mandatory before Go-Live
Enabling govt departments and agencies to deliver

public services through mobiles
Policy directions
The Framework for Mobile
Governance
notified in
The Gazette of India,
February 2012
Public services under all
projects would be delivered
through mobile devices as well
-Prime Ministers Committee on
NeGP, chaired by the PM,23.11.2011
As an extn. of NeGP vision
In cognizance of massive
reach of mobile phones
MSDG: key element

under notified framework
Mobile Seva
Provides an integrated,
centrally-available platform
to all Govt. Depts.:
for integration with
Unique,1st nationwide m-initiative

1-stop shop for all mobile services
common e-Gov
infrastructure in the country
Centrally hosted core infra on cloud
to deliver public services
Depts. need not invest in own m-platform
to citizens over mobile

devices through SMS, USSD,
Depts. can onboard very quickly
Voice/ IVR, m-apps & other
channels
Mobile Seva architecture

built
around
Open stds.
Cloudbased solns.
Mobile Seva Ready & Operational Channels

(11-Aug-2014)
SMS Gateway launched in Jul 2011

PUSH SMS: 1090+ Depts.
Mobile AppStore launched in

Jan_2012
integrated; 120 cr+ SMSs sent
300+ live m-apps hosted
PULL SMS: Short codes 166 &
http://apps.mgov.gov.in
51969; Long code 9223166166;

340+ services integrated!
IVRS : Live, 134210 Transactions
USSD : Live with 4 Services
M-payment
solutions
available
through cards, net-banking & IMPS
Real-time status 24x7 on mgov

portal ( www.mgov.gov.in )
Regular posts on social media
( www.facebook.com/DIT.MGOV ,
@mgovindia,
http://www.youtube.com/channel/
UCXJD3ciK4vBDklnn3O3pv4Q )
Fast Onboarding: Self-registration

PULL SMSes
(i) Provide API for MSDG to
send messages
(ii) Define keywords, subkeywords, responses
Create account at
http://services.mgov.gov.in
e.g.: SMS GOA RATIONC

XXXX to 51969
(Expedited vetting follows)
PUSH SMSes:
(i) through dashboard from
the account
(ii) through programmatic
interface
(msdgweb.mgov.gov.in)
24x7 portal (mgov.gov.in)
AppStore (apps.mgov.gov.in)
Massive and Growing Impact!

ECI maps polling stns;
tracks EVMs more

effectively
>2.1 cr notifications
between UIDAI and
citizens
>30.7 cr crore
notifications between
depts in Andhra Pradesh
and citizens
Keyboards in Indian
languages: Boost to use
of Indian languages on
mobile devices
Andhra Pradesh,
Himachal Pradesh &
Maharashtra States
with maximum
adoption
m-enablement of
eDistrict and SSDG
services for true and
widest impact
>47.6 cr notifications
between M/o
Agriculture and farmers
>2 lakh downloads from

m-app store
Unique partnership
among all stakeholders:
telcos, govt. depts.,
citizens, mobile industry
& civil society
RECOGNITION-1
United Nations Public Service (2014) Award

for Indias Mobile Seva
The only winner from India in 2014

Promoting whole of government approaches in the information age
(2nd Prize)
RECOGNITION-2
m-Governance
Mobile Seva [India]
User Feedback
greatly helped us in the recent Assembly
elections. We have been able to map and
track valuable and critical equipment (EVM)
and the voters have benefited from the
accurate mapping of polling station locations
made possible " - IT Team, Election
Commission of India
"We have been able to reach a vast cross
section of citizens using the PUSH SMS
channel of MSDG, and also, citizens have
been able to reach us quickly using the PULL
SMS channel of MSDG."
- IT Team, Himachal Pradesh

"This initiative is a futuristic initiative and
needs no recommendation. All departments
should fall in line automatically. They should
not wait for anyone to recommend. ...Good
initiative.
- DIRECTORATE OF WHEAT
RESEARCH
We are using DeitY Mobile Seva Services for

sending advisories to farmers. We have
started sending introductory and welcome
messages to farmers and I must say their
services are helping us to great extent in
reaching farmers with the help of SMSs.
Thanks for your support.
- Dept of Agriculture & Cooperation

"Great Work...Hats off to you all...Keep It
up...."
- Citizen on Facebook
"Revenue collection has improved as
payments happen on time due to reminders
we send. Also, number of complaints have
reduced drastically because we are able to
send information about shut downs in a
timely fashion
- MPMKVVCL Bhopal
Way forward
Develop ecosystem for smart m-governance
Device and OS agnostic apps: HTML5
Transactional and integrated services
Mobile based payments for services
Mobile based authentication
Location based services
Indian language based apps
Additional channels
Cell broadcasting
Sim Tool Kit
MMS
mgov@negp.gov.in,
msdp@cdac.in

Digital India

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DIGITAL IND IA

What is Digital India?

Digital India is a Programme to prepare India for a knowledge future.

Pulls together many existing schemes.

Vision of Digital India

Digital Infrastructure as a Utility to Every Citizen

Governance & Services on Demand

Digital Empowerment of Citizens

Vision Area 1: Infrastructure as a Utility to Every Citizen

Vision Area 2: Governance & Services On Demand

Vision Area 3: Digital Empowerment of Citizens

Universal Digital Literacy

Nine Pillars of Digital India

6. Information for All

Target NET ZERO Imports

Pillar 1. Broadband Highways

Broadband for all

Virtual Network Operators for service

Pillar 2. Universal Access to Mobile connectivity

Pillar 3. Public Internet Access Programme National Rural Internet Mission

for service delivery

Coverage: 1,50,000 Post Offices

Pillar 4. e-Governance: Reforming Government through Technology

Government Business Process Re-engineering using IT to improve

Electronic Databases all databases and information to be electronic, not manual

To be implemented across government - critical for transformation.

Pillar 5. eKranti - Electronic Delivery of Services

Technology for Farmers

National Cyber Security Co-ordination Center

Ongoing Programme (NeGP) will be revamped to cover these elements

Pillar 6. Information for All

Online Hosting of Information & documents

Citizens have open, easy access to information

Government pro-actively engages through social media and web

2-way communication between citizens and government

Online messaging to citizens on special occasions/programs

Largely utilise existing infrastructure limited additional resources

Pillar 7. Electronics Manufacturing

There are many ongoing programs which will be fine-tuned.

Pillar 8. IT for Jobs

Coverage: 1 Crore students

Scope: Setting up of BPO per NE State

Train Service Delivery Agents Coverage: 3,00,000

Pillar 9. Early Harvest Programmes

Coverage: Elected representatives, All Govt employees

Basket of e-Greetings templates available

Coverage: All Central Govt. Offices in Delhi

Pillar 9. Early Harvest Programmes

Secure email within

Scope: All universities on NKN

Phase I upgradation for 10 Lakh employees done

Standardised templates under preparation

Approval - Oct 2014

Pillar 9. Early Harvest Programmes

National Portal for Lost

Coverage: Cities with pop > 1 Mill., tourist centres

Nodal Agency: MHRD/ DeitY

DeitYs Mobile Seva Platform ready

Nodal Agency: DeitY/ DoWCD

Institutional Mechanisms at National Level

Monitoring Committee on Digital India

State Governments / UTs

Composition of Monitoring Committee on Digital India

CIOs in important Ministries