QUALITY CONTROL PLAN

ZAFER CONS.CO is EN ISO 9001:2000 Quality Management System

certified. All rules and procedures of the system are being strictly
followed. Periodic audits by authorized third party are being executed
for compliance with the system requirements and also for establishing
improvement programmes. Attached please find the copy of ZAFERs
ISO 9001.2000 certificate
A.

PURPOSE
The purpose of this plan is to prepare the guidelines to
establish a quality control and reporting system, which
complies with the requirements of contract documents.
With this plan, Zafer Construction Company will provide the
necessary inspection and testing procedures to insure the job
to be performed according to contract drawings and
specifications. All necessary tests and inspections of all work,
including those of suppliers and subcontractors, will be
conducted in order to ensure compliance with applicable
specifications and drawings.
The main purpose of this quality control plan is;

B.

a.

To produce an end product that meets the requirements

of the contract plans and specifications,

b.

To establish and maintain a quality control program that

will continuously verify that quality construction work, as
required by the contract documents, is being
accomplished,

c.

To complete the job in a safe and timely manner.

ORGANIZATION
Quality control organization for Zafer Construction Company is
established for every construction work site. This organization will
ensure that the work performed conforms to contract requirements
and is free of any equipment & material defects or design during the
life of the contract. See attached site organization chart.
AUTHORITIES AND THEIR RESPECTIVE QC FUNCTIONS ARE AS
FOLLOWS.
B.1.

CHIEF of QUALITY CONTROL (CQC)

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CQC will directly report to top company management. He is a

permanent personnel who will be available on main job site at
all times.
Mr. Atila OGUZ is proposed for the position of Chief of Quality
Control. See attached resume and a copy of his Letter of
Authority.
Mr. Ersin Altintop will be the alternate Chief of Quality Control
in the event of the CQC Manager absence. His resume is also
attached.
CQC will be responsible to formulate and implement, as
required, the written procedures and instructions contained in
quality control plan. CQC will be in contact with the
construction manager to ensure compliance with the quality
control requirement of the contract. He will coordinate the
quality control efforts of subcontractors and suppliers to
correspond with the overall quality control plan.
He will review and coordinate submittals and approvals for
contractor furnished materials and equipment, conduct tests,
and inspections of subcontractors work as required to insure
compliance with contract plans and specifications.
All work related to obtaining samples, providing their shipment
to laboratories, submitting the test results, shop drawings will
be coordinated through CQC.
He will also report the progress of construction with respect to
Project Schedule to company management and Contracting
Officers Representative, COR.
He will take all immediate actions concerning quality
discrepancies. This corrective action will be explained to the
site engineer.
He will train his staff so that his staff will implement the three
phase inspection system for all aspects of the work specified
to achieve high quality work.
B.2.

SUBMITTAL PREPARATION AND REPORTING

It is CQCs responsibility to prepare, schedule and inspect the
submittals to insure that they meet contract requirements.
The required certificates will be verified as to accuracy and
conformance with their respective specifications and
drawings. Shop drawings, test reports will be verified by CQC
to ensure that they meet contract requirements.

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Subcontractors submittals are also reviewed and submitted

by CQC. Subcontractors, suppliers, off-site fabricators will be
trained on how to supply the necessary data and information
for preparation of submittals.
The submittals required to start a definable phase of work will
be scheduled as to get the approval before commencing that
phase of work, in accordance with Special Technical
Requirements.
B.3.

PROCUREMENT DEPARTMENT
It is procurement departments responsibility to coordinate site
manager, CQC and other personnel so that all materials that
are acceptable according to contract specifications and
drawings are utilized.
Zafer Construction Companys site procurement procedure is
as follows:
a.

Construction manager will approve material request forms.

b.

Procurement department will contact CQC on this request

and ask him what kinds of certificates are needed.

c.

Certificates, material samples, test result etc. are turned to

CQC for the submittal preparation.

d.

Once the submittal is approved, CQC will instruct site

manager to go ahead with the order.

Upon the order from Site Manager to the procurement team, the
order will be placed.
The quality control of purchased material will be done by
related disciplines during fabrication and/or during acceptance
to head office warehouse and/or before shipment to site and/or
before storage on site depending on the nature of the material
and procurement.
During the quality control any material that is not acceptable is
noted for correction of defects and is reported to related
departments.
Shipment is controlled by incorporation of procurement and
logistics departments.
On the site each material delivered to and from warehouse is
recorded while it is checked for correspondence to procurement
form and quality standards. Materials requiring special
handling/storage conditions are stored and handled
considering those conditions and/or their expiry date.

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C.

THREE - PHASE INSPECTION SYSTEM

Contractor Quality Control is the means by which the Contractor
ensures that the construction, to include that of subcontractors and
suppliers, complies with the requirements of the contract. At least
three phases of control will be conducted by the CQC System
Manager for each definable feature of work.
C.1.

PREPARATORY PHASE
This phase is to be performed prior to beginning any definable
feature of work, after all required plans/documents/materials
are approved/accepted and after all copies are on site. 48
hours prior to the meeting the contractor will notify the
Government. It will be conducted by the Contractor and will be
attended, as a minimum, by the Contractors Project Engineer
and QA personnel who will be responsible for the work.
The meeting will be open discussions presented by the
contractor covering all items in detail. The contractor will take
notes on comments and resubmit preparatory meeting
minutes on QC Reports. The procedure is as follows:
a. Review applicable contract drawings and specifications,
referenced codes and standards.
b. Check to assure that all materials and/or equipment
required to start that phase of work, are available on site,
have been tested and submitted and approved.
c. Check to assure that provisions have been made to
provide required control testing.
d. Examine the work area to assure that all preliminary work
has been accomplished.
e. Check all required materials, equipment and sample
work to assure that they are on hand, conform to
approved shop drawings or submitted data, and are
properly stored.
f. Check safety
Analysis.

provisions

including Activity

Hazard

g. Check to ensure, that the portion of the plan for the work
to be performed, has been accepted by the Contracting
Officer.
C.2.

INITIAL PHASE
This phase will be performed at the beginning of the particular
feature of work to be accomplished and the inspection shall

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establish an acceptable level of quality. 24 hours prior to the

beginning of this phase the contractor will notify the
Government.
The contractor will take notes on comments and attach the
minutes to the daily CQC Reports. The procedure is as
follows:
a. Instruct applicable workers as to the acceptable level of
workmanship required in order to meet contract spec.
b. Establish level of workmanship and verify that it meets
minimum acceptable workmanship standards. Compare
with required sample panels as appropriate.
c. Check if the work is in compliance with specifications and
drawings. Review minutes of the preparatory meeting.
d. Verify adequacy of controls to ensure full contract
compliance.
e. Verify required control inspection and testing.
f. Check safety for compliance with and upgrading of the
safety plan and activity hazard analysis.
g. Repeat this phase for each new crew to work onsite, or
any time acceptable specified quality standards are not
being met.
C.3.

FOLLOW-UP PHASE
Follow-up inspections will be performed on daily basis for
each defined activity. They will be recorded in the CQC
documentation. The procedure is as follows:
a. Check if there is continuous compliance with contract
specifications and drawings and that workmanship is
acceptable.
b. For each defined activity of work, control testing is to be
performed until the completion of work.
c. Before starting additional features of work, which may be
affected by deficient work, all deficiencies shall be
corrected. The Contractor shall not build upon nor conceal
non-conforming work.
d. Additional preparatory and initial phases shall
conducted on the same definable features of work if:
1. the quality of ongoing work is unacceptable,

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be

2. work on a definable feature is resumed after a

substantial period of inactivity,
3. there are changes in the applicable CQC staff, onsite
production supervision or work crew
4. other problems develop.
D. TESTS AND REPORTING
Tests will be performed to verify that control measures are adequate to
provide a product which conforms to contract requirements. The names and
frequencies of the tests will be as required by the Technical Specifications.
The following activities will be performed before/after tests.
1.

Verify testing procedures comply with contract requirements.

2.

Verify that facilities and testing equipment are available and comply
with testing standards.

3.

Verify that person responsible for tests and lab facilities are qualified.

3.

Check test instrument calibration data against certified standards.

4.

Verify that recording forms, including all of the test documentation

requirements have been prepared.

5.

Results of all tests taken, both passing and failing tests, will be
recorded on the daily CQC report. Test name, feature of work to be
tested, test frequency, specification paragraph reference, locations
where tests were taken, and the sequential control number
identifying the test will be given.

Off-site testing for the work will be done at the commercial laboratories in
the nearest city. The names of the laboratories will be announced when the
phase of work which will require testing is encountered.
Copies of the test reports will be submitted to the Contracting Officer daily
on test form 4025. These records will be kept in orderly manners for the
review by COR at any time.
Testing and certificates will be in accordance with the contract. Certificates
of materials will be acquired from manufacturers. For on site tests
Contracting Officer will be informed at least 24hrs in advance. For
laboratory tests; unless the manufacturer can provide its own testing
facilities; laboratories of universities will be preferred such as:
- Middle East Technical University Ankara
- Istanbul Technical University stanbul
- Eskisehir Osmangazi University Eskisehir
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Majot Tests to be performed by Contractor:

Section 2B Excavation, Filling And Backfilling For Buildings
Degree of Compaction
Field tests for density and moisture content
Section 2C Grading
Degree of Compaction
Field density tests
Section 2D Excavation, Trenching And Backfilling For Utilities Systems
Degree of Compaction
All necessary tests to determine that the material used for backfill is a
satisfactory material
Density tests
Hydrostatic tests
Pressure test
Leakage test
Section 2F Sewers: Sanitary, Gravity
Leakage Test
Test for displacement:
Section 2G Storm Drainage System
Determination of Density
Test for displacement:
Section 2H Concrete For Site Construction
Testing and acceptance shall be in accordance with SECTION 2K:
CONCRETE PAVEMENT of these specifications.
Section 2J Stabilized Aggregate And Select Material Base Course
Sieve Analysis
Liquid Limit and Plasticity Index
Density Tests
Smoothness tests:
Thickness control:
Section 2JA Select Material Subbase Course
Sieve Analysis
Liquid Limit and Plasticity Index
Density Tests
Smoothness tests:
Thickness control:
Section 2K Concrete Pavements
Burden For Testing
Strength Tests
Section 2N Bituminous Coatings (Prime and Tack)
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Tests for all samples of bituminous materials

Section 2O Bituminous Concrete Pavements
Swell Test for Bituminized Aggregates
Stripping Tests for Aggregate
Sampling and Testing Aggregates
Sampling and Testing Bituminous Materials
Mixture Tests
Compaction of mixtures: Tests for conformity with the specified grade and
smoothness
Section 3A Concrete For Building Construction
Air Entrainment: air content tests shall be conducted in the field daily for the
freshly mixed concrete.
Mix Design Certification
Slump
Burden For Testing
Strength Tests
Section 4A Masonry 9
Visual Inspection
Testing of sample Concrete Block Units
Section 15A Plumbing, General Purpose
Test for plumbing systems: Soil, waste, vent, and water piping;
Underground soil and waste piping
Water test to the drainage and venting system
Air tests
Final test: (smoke test)
Water System piping systems test at a hydrostatic pressure
Sterilization
Section 15B Heating Systems: Forced Hot Water, Oil Fired
Testing of Steel Boilers
Fuel Storage Pressure Test
Hydrostatic test for the entire heating system
Operating test
Section 15C Air Cooled, Chilled Water Cooling System (With Fan Coil
Units)
Hydrostatics tests
Capacity and general operating tests
Section 15D The Water Softeners System
Tests for softener functional features
Section 15E Exhaust Fan Installation and Mechanical Ventilating System
Performance Test
Section 15H Split Type Heat Pump System Air to Air
Factory Witness Test
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Pressure test
Performance test
Section 15I Sprinkler Systems, Fire Protection 8
Tests required by NFPA 13
15J
Section 15J Seismic Protection for Mechanical, Electrical Equipment
Expansion or Chemically Bonded Anchors
Torque Wrench Testing
Pullout Testing
Section 16A Electrical Work, Exterior
Operating Test
Transformer test
MV Switchgear test
Acceptance Checks and Tests
Follow-Up Verification
Cable systems tests (LV and MV cables)
Operating Test
Cable Insulation Tests
Distribution Conductors 600 Volt Class test
Insulation test on all direct burial cables
Ground Resistance Measurements of Each Ground Rod
Section 16B Electrical Work, Interior
Devices Subject to Manual Operation: operation test
Wiring System Test
Grounding System Test
Section 16C Lightning Protection and Building Grounding System
Ground resistance measurement tests
Section 16D Fire Alarm and Fire Detecting System
Preliminary Tests
Ground Resistance
Dielectric Strength and Insulation Resistance
Smoke and Thermal Sensor Tests
Field Inspection and Test (functional and operational tests)
Formal Inspection and Test:
Section 16E Generating Units, Diesel-Electric-Stationary 16
Factory Inspection and Tests
On Site Tests:
Section 16F Automatic Transfer & Bypass-Isolation Switch and ManuallyOperated Non-Automatic Transfer Switch
Factory test
Section 16G Solid State Uninterruptible Power System (SSUPS) 7
Field Tests
Equipment and Performance Tests
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Load Compatibility Tests

Electromagnetic Compability test

E.

REPORTING PROCEDURES
Daily inspection reports prepared by CQC will be submitted to COR
on daily basis (attached please find a sample CQC Daily Report
form). The following information will be given;

F.

a.

Project name, contract no, date

b.

Project working day

c.

Classification of weather

d.

Total number of hours worked, classification and personnel

(subcontractors are included)

e.

Information on material delivery

f.

Information on type of equipment used

g.

Activities and work performed

h.

Inspection and instructions given by CQC

I.

Inspection and instructions given by COR

j.

Correction done by the contractor

k.

Safety inspection results

l.

Corrective action, taken at any safety violation

COMPLETION INSPECTION
F.1.

PUNCH OUT INSPECTION

The CQC Manager will conduct an inspection near the end of
the work. He will prepare a punch list of the items, which are
not according to the specifications and drawings. This punch
list will be attached to the daily CQC report and it will include
the estimated date by which the deficiencies will be corrected.
The CQC or his staff will conduct a second inspection to
ascertain that all deficiencies are corrected. When the
corrections are completed, the Government will be notified for
the Government Pre-Final inspection.

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F.2.

PRE-FINAL INSPECTION
The Government will perform the pre-final inspection to verify
that the facility is complete and ready to be occupied. A
Government Pre-Final Punch List may be given to the CQC
System Manager.
Any items noted on the Government Pre-Final Punch List will
be corrected in a timely manner, within the time slated for
completion of the entire work.
When all items on that list have been corrected, the
Government will be notified for the Final Acceptance
Inspection with the customer.

F.3.

FINAL ACCEPTANCE INSPECTION AND TESTS

The general requirement of final acceptance will include, but
not limited to the following:

G.

a.

General appearance

b.

Workmanship

c.

Cleanliness of areas and equipment

d.

Identification of equipment

e.

Painting

f.

Removal of unused materials and temporary facilities

g.

Condition of job files and completion of paper work

CONSTRUCTION DEFICIENCY TRACKING PROCEDURE

The intend is for the contractor to develop a Form for logging all
deficiencies noted by both QC and QA which are not corrected on the date
observed. Suggested guidance on the contents of this log might be,
reference to QC Report No. providing details, short description of
deficiency, location by facility etc., if issued, date and number of Notice of
Deficiency, if issued serial letter date and number, date corrective action
complete, and QC Report number recorded QA acceptance of fix.
H.

LIST OF DEFINABLE FEATURES OF WORK

The following is a list of activities for which Preparatory Meetings will be

required.
1.

Job Site Mobilization

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2.

Demolition Work

3.

Earthwork

4.

Underground utility systems

5.

Landscaping and Pavements

6.

Traffic Way Construction

7.

Concrete

8.

Masonry

9.

Miscelleneous Metals

10.

Water Proofing and insulation

11.

Roof Works

12.

Carpentry

13.

Doors, frames and hardware

14.

Windows, glass, glazing and window screens

15.

Cabinets, Interior Decoration/Furnishing

16.

Plastering

17.

Tiling

18.

Painting

19.

Gypsum Board Partition Walls

20.

Suspended Acoustic Ceiling

21.

Floor covering and finishing

22.

Wall Coverings

23.

Kitchen Equipment

24.

Plumbing

25.

Heating Systems

26.

Water Cooling System

27.

Water Softeners System

28.

Ventilation and ductwork

29.

Thermal Insulation for Mechanical System

30.

Sprinkler Systems, Fire Protection

31.

Electrical Work, Exterior

32.

Electrical Work, Interior

33.

Cabling, panel boards, switches

34.

Communication systems

35.

Transformers

36.

Lightning Protection and Building Grounding System

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37.

Fire Alarm and Fire Detecting System

38.

Generating Units

39.

Transfer Switches

40.

Power System (SSUPS)

41.

Accesories and fixtures for mechanical and electrical works

42.

Scaffolding

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CONSTRUCTION DEFICIENCY TRACKING FORM

QC REPORT NO
DATE
DESCRIPTION OF DEFICIENCY

LOCATION BY FACILITY
IF NOTICE OF DEFICIENCY IS ISSUED
NUMBER
DATE
IF SERIAL LETTER IS ISSUED
NUMBER
DATE
CORRECTIVE ACTION

DATE CORRECTIVE
COMPLETE

ACTION

QA ACCEPTENCE OF FIX

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