Steve Wallis

Curriculum Vitae

Professional experience

22 years operational management

(Publishing-Design-Print production-Direct Mail, Fulfilment, Distribution-Supply Chain).
Key Account, Purchasing and Contract Management.
Process Analysis, Planning and Forecasting.
Customer Service and People Management.

Career Objective
Seeking a managerial role within a dynamic business that can benefit from my creative,
organisational and time management skills.

Personal character

An enthusiastic and passionate individual who thrives in a challenging environment.

Self motivated team player who can work to tight deadlines with an eye for detail.
A personable character with a good sense of humour.

Key Operational achievements

Re-packaged and promoted the non-classified product range, via a national

programme of sales training presentations and workshops. Result: revenues
increased from £4.5m to £7m over a 9 year period.

Post sales management and development of a new Direct Mail initiative. Responsible
for ensuring 200 million items were processed and delivered annually.

Introduced a new fulfilment stock control system, which resulted in an 85% reduction
in book wastage, saving £600k over a 3-year period.

Launched a formal print tender process that guaranteed one year fixed prices. Result:
Simplified supplier base and 20% saving in year 1.

Increased print revenues from £50k to £1m annually by simplifying pricing options for
customers.

Established a productivity system which reduced turnaround from 20 days to 3 days.

Output was increased by 20% coupled with an 80% reduction in overtime.

Developed databases for recording key statistical information. These were critical for
benchmarking companies at contract reviews.

Steve Wallis Cv Page 1 of 2

Professional experience – roles & core duties

Publishing Operations Manager - Yell Ltd - 1998-2009

Developed operational strategies and new product initiatives from pre-press through
to final distribution.
Managed contractors responsible for Print (£1m), Direct Mail (£2m), Primary
distribution (£4m) and Secondary distribution (£1.8m). Administered non-classified
product inventory (annual revenue £7m+).
Document and data management, policy administration, invoice verification, purchase
requisition and detailed activity reporting on a weekly / monthly basis.
Liaised with project managers and key suppliers daily to achieve continuous
improvement.
Analysed and documented department functions into user-friendly process flow maps.
Conducted print quality audits.

Art Studio Supervisor - Yellow Pages Sales Ltd - 1989-1998

Supervised 9 artists who produced visuals, artworks and customer amendments.

Set and assessed team workloads, maximising use of human resources.
Increased output quality to record highs, reducing duplication of workload.
Delivered sales conference presentations.
Recruited and trained staff. Conducted quarterly one to one reviews and annual
appraisals.
Resolved quality issues for high-level customers.

Studio Artist - Yellow Pages Sales Ltd - 1986-1989

Produced DTP visuals and artwork to specified quality and deadlines.

Qualifications & Training

Project management, Six Sigma (Basic Tools and Techniques), Time and Change
Management, Presentation Skills, MS Office, Working knowledge of SAP.
HND Technical Illustration - Swansea Metropolitan University.
9 ‘O’ levels.

Awards

Yell Gold Award for Business Excellence - Winner (2005).

Artist of the Year (1988).

Interests

Karate (black belt instructor), Landscape gardening, Travel.

Contact Details
12 Worcester Close, Cox Green, Maidenhead SL6 3HP
Home phone: 01628 638955 Mobile: 07974 103669 email: steve.wallis@live.com

Steve Wallis Cv Page 2 of 2