QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY

Contents
1. Introduction and Contacts....P1
2. Qualifications Pack.........P2
3. OS Units.......P3

What are
Occupational
Standards(OS)?
OS describe what
individuals need
to do, know and
understand in
order to carry out
a particular job
role or function
OS are
performance
standards that
individuals must
achieve when
carrying out
functions in the
workplace,
together with
specifications of
the underpinning
knowledge and
understanding
Contact Us:
ESSCI, New Delhi
Electronics Sector Skills
Council of India
422, Okhla Industrial
Estate, Phase-III,
New Delhi-110020
E-mail:
info@essc-india.org

4. Glossary of Key Terms........P21

5. Nomenclature for QP & OS...P23

Introduction
Qualifications Pack- Calibration Engineer
SECTOR: ELECTRONICS
SUB-SECTOR: Medical Electronics
OCCUPATION: Medical Device Calibration
REFERENCE ID: ELE/Q8002
ALIGNED TO: NCO-2004/NIL
Calibration Engineer: The Calibration Engineer tests and standardizes medical
devices as per device manufacturers specification or customer requirement.
Brief Job Description: The individual at work compares the measurements of
medical device with the master equipment and then certifies medical device
as standardized or non-standardized as per device manufacturers
specification or customers requirement.
Personal Attributes: The job requires the individual to have attention to
details, safety and hazards orientation, willingness to travel with equipment
and stamina for working under different type of climatic and controlled
conditions.
1

Qualifications Pack For Calibration Engineer

Job Details

Qualifications Pack Code

ELE/Q8002

Job Role

Calibration Engineer

Credits(NVEQF/NVQF/NSQF)
TBD
[OPTIONAL]
Sector
Electronics
Sub-sector
Medical Electronics
Occupation

Calibration

Job Role
Role Description
NVEQF/NVQF level
Minimum Educational Qualifications
Maximum Educational Qualifications
Training
Experience

Applicable National Occupational

Standards (NOS)

Version number

1.0

Drafted on
Last reviewed on

08/02/14
24/03/14

Next review date

24/03/15

Calibration Engineer
Testing medical devices under controlled conditions;
comparing measurements of medical device with the master
equipment and certifying as per specified standard
4
ITI
Diploma
Not Applicable
Minimum one year in medical device testing
Compulsory:
1. ELE/N8006 Calibrate Medical Devices on site
2. ELE/N8007 Calibrate Medical Devices in house
3. ELE/N9909 Coordinate with colleagues and co-workers
4. ELE/N9910 Maintain safe and secure work environment
Optional:
Not applicable

Performance Criteria

As described in the relevant OS units

ELE/N8006

Calibrate medical devices on site

------------------------------------------------------------------------------------------------------------------------------------------

Overview
This unit is about testing medical devices at customers premises as per device
manufacturers specification against standardized master equipment.

ELE/N8006

National Occupational Standard

Unit Code
Unit Title
(Task)
Description
Scope

Calibrate medical devices on site

ELE/N8006
Calibrate medical devices on site
This unit is about testing medical devices at customer site as per device
manufacturers against standardized master equipment
This unit/task covers the following:

Engage with customer

Prepare for on site visit
Perform calibration on site
Achieve productivity and quality standards

Performance Criteria(PC) w.r.t. the Scope

Element

Performance Criteria

Engaging with
customer

To be competent, the user/ individual must be able to:

PC1. check enquiry from the customer
PC2. engage with customer to know the details of calibration requirements
PC3. review customers enquiry to find out the service feasibility
PC4. provide quotation to customer if service provision is feasible
PC5. inform customer if service provision is not feasible
PC6. Document queries received as per the standard operating procedure (SOP)
PC7. receive written or verbal work order from the customer with details of
medical devices to be calibrated
PC8. fill up contract review and job card based on the work order received from
the customer
To be competent, the user/ individual must be able to:
PC9. collect the tools and master equipment as per the device list
PC10. perform complete inspection of master equipment as per the SOP before
leaving for customers site
PC11. carry master equipment to customers location taking full precautions as
mentioned in the SOP
To be competent, the user/ individual must be able to:
PC12. operate medical device and master equipment under same conditions and
take measurements as per SOP
PC13. record all the measurements in the job sheet as per the SOP
PC14. compare the measurements of medical device with standardized master
equipment
PC15. label the medical device as passed if no difference is observed in these
measurements
PC16. label the medical device as failed if difference is observed in these
measurements
PC17. reset medical device to tune with standardized master equipment if it is
within the scope of calibration work
PC18. complete the documentation related to resetting the medical devices as per
the SOP
4

Preparing for on site

visit

Calibrating device

ELE/N8006

Achieving
productivity and
quality standards

Calibrate Medical Devices on site

PC19. inform customer about failed medical devices
PC20. issue calibration certificates for checked medical devices mentioning passed
or failed results along with feedback form as per the SOP
To be competent, the user/ individual must be able to:
PC21. achieve 100% monthly target of number of medical devices calibrated
PC22. meet the quality standard to avoid revisit

Knowledge and Understanding (K)

A. Organizational
Context
(Knowledge of the
company /
organization and
its processes)

The individual on the job needs to know and understand:

KA1. companys policies on: incentives; quality, safety and delivery standards, and
personnel management
KA2. importance of the individuals role in the company
KA3. reporting structure
KA4. companys competences to calibrate variety of medical devices

B. Technical
Knowledge

The individual on the job needs to know and understand:

KB1. medical devices and their applications
KB2. their test and calibration methods and instruments used
KB3. electrical, electronic and mechanical parts of devices and assembly processes
KB4. dismantling and re-assembly of devices
KB5. common electric and electronics involved in medical devices
KB6. Electrostatic Discharge (ESD) precautions
KB7. quality standards to be followed
KB8. visit plan and customer handling

Skills (S) [Optional]

A. Core Skills/
Generic Skills

Reading and writing skills

The user/individual on the job needs to know and understand how:
SA1. to read job sheet, product circuit diagram, product operation and service
manual
SA2. to read calibrating procedures for different medical product models
SA3. to write job card as per customers calibration requirements
SA4. to document information and measurements of calibration process as per SOP
Communication skills
To be competent, the user/ individual must be able to:
SA5. ask questions on specifics e.g., model, make, AMC
SA6. Assess standard of calibration to be used
SA7. assess location for calibrating medical devices.
SA8. listen to supervisor for specific calibration related instructions for different
types of medical devices
SA9. express the information, both technical and non-technical, to seniors and
colleagues for benchmarking best calibrating practices

ELE/N8006

Calibrate Medical Devices on site

Teamwork and multitasking
The user/individual on the job needs to know and understand how:
SA10. to share work load as required
SA11. to achieve the calibrating medical devices targets with the help of co-workers

B. Professional Skills

Component related skills

The user/individual on the job needs to know and understand how:
SB1. different types of PWAs, plastic parts, electronic components, LCD, brass
inserts and accessories like connectors, wires, cables behave in different
temperatures and humidity levels
Decision making
The user/individual on the job needs to know and understand how:
SB2. when to seek supervisors advice during calibrating of medical devices, e.g.,
some new model of medical device is to be calibrated
Problem solving
The user/individual on the job needs to know and understand how:
SB3. to solve work related problems like specified condition are not available at site
for calibration process
Using tools and machines
The user/individual on the job needs to know and understand how:
SB4. to use diagnostic and measuring devices like gas flow analyser, electrical safety
analyser, various simulators, x-ray analyser, cathode ray oscilloscope (CRO),
digital storage oscilloscope (DSO), biomedical test equipment, energy calibrator
and CT-PT calibrator
Reflective thinking
The user/individual on the job needs to know and understand how:
SB5. to improve calibration process
SB6. to reduce repetition of errors

ELE/N8006

Calibrate Medical Devices on site

NOS Version Control

NOS Code
Credits(NVEQF/NVQF/NSQF)
TBD
[OPTIONAL]
Industry
Electronics
Industry Sub-sector
Medical Electronics

ELE/N8006
Version number

1.0

Drafted on
Last reviewed on

08/02/14
24/03/14

Next review date

24/03/15

ELE/N8007
Calibrate medical devices in house
--------------------------------------------------------------------------------------------------------------------

Overview
This unit is about testing medical devices in calibration lab as per device manufacturers
specification or customers requirement under specified conditions and with the help of
standardized master equipment.

ELE/N8007

National Occupational Standard

Code
Unit Title
(Task)
Description

Scope

Calibrate Medical Devices in house

ELE/N8007
Calibrate medical devices in house
This unit is about testing medical devices in calibration lab as per device
manufacturers specification or customers requirement under specified conditions
and with the help of standardized master equipment
This unit/task covers the following:

Engage with customer

Receive work order from customer
Perform calibration in lab
Achieve productivity and quality standards

Performance Criteria(PC) w.r.t. the Scope

Element

Performance Criteria

Engaging with
customer

To be competent, the user/ individual must be able to:

PC1. check enquiry from the customer
PC2. engage with customer to know the details of calibration requirements
PC3. review customers enquiry to find out the service feasibility
PC4. provide quotation to customer If service provision is feasible
PC5. inform customer If service provision is not feasible
PC6. document the queries received as per the SOP
To be competent, the user/ individual must be able to:
PC7. receive written or verbal work order from the customer with details of
medical devices to be calibrated
PC8. fill up contract review and job card based on the work order received from
the customer
To be competent, the user/ individual must be able to:
PC9. receive medical devices from the customer
PC10. complete the documentation as per the SOP
PC11. issue lab code to received medical devices for calibration
PC12. clean the medical devices as per the SOP
PC13. keep the medical device along with master equipment at same place and
specified temperature, humidity & G value for specified time (minimum 2
hours) mentioned in the SOP. This process is also known as Soaking.
PC14. switch on medical device and master equipment and let them warm up for 30
minutes to get the optimal performance of electronic components, i.e., wireup the device
PC15. take measurements after 30 minutes as per SOP and record on job sheet
PC16. compare the measurements of medical device with standardized master
equipment
PC17. label the medical device as passed if no difference is observed in these
measurements
PC18. label the medical device as failed if difference is observed in these
measurements
9

Receiving work order

Calibratingin lab

ELE/N8007

Achieve productivity
and quality standards

Calibrate medical devices in house

PC19. reset medical device to tune with standardized master equipment if it is
within the scope of calibration work
PC20. complete the documentation related to resetting the medical devices as per
the SOP
PC21. inform customer about failed medical devices
PC22. issue calibration certificates for checked medical devices mentioning passed
or failed results along with feedback form as per the SOP
To be competent, the user/ individual must be able to:
PC23. achieve 100% monthly target of number of medical devices calibrated
PC24. meet the quality standard to avoid rework

Knowledge and Understanding (K)

A. Organizational
Context
(Knowledge of the
company /
organization and
its processes)

The individual on the job needs to know and understand:

KA1. companys policies on: incentives; quality, safety and delivery standards, and
personnel management
KA2. importance of the individuals role in the company
KA3. reporting structure
KA4. companys competences to calibrate variety of medical devices

B. Technical
Knowledge

The individual on the job needs to know and understand:

KB1. medical devices and their applications
KB2. their test and calibration methods and instruments used
KB3. electrical, electronic and mechanical parts of devices and assembly processes
KB4. dismantling and re-assembly of devices
KB5. common electric and electronics involved in medical devices
KB6. Electrostatic Discharge (ESD) precautions
KB7. quality standards to be followed
KB8. customer handling

Skills (S) [Optional]

A. Core Skills/
Generic Skills

Reading and writing skills

The user/individual on the job needs to know and understand how:
SA1. to read job sheet, product circuit diagram, operation and service manual
SA2. to read calibration and resetting requirements of different modules
SA3. to read calibrating procedures for different medical product models
SA4. to write job card as per customers calibration requirements
SA5. to document information and measurements of calibration as per SOP
Communication skills
To be competent, the user/ individual must be able to:
SA6. ask questions on specifics e.g. model, make, AMC
SA7. standard of calibration to be used
SA8. listen to supervisor for specific calibration related instructions of different
types of medical devices
SA9. express the information, both technical and non-technical, to seniors and
10

ELE/N8007

Calibrate medical devices in house

colleagues for benchmarking best calibrating practices
Teamwork and multitasking
The user/individual on the job needs to know and understand how:
SA10. to share work load as required
SA11. to achieve the calibrating medical devices targets with the help of co-workers

B. Professional Skills

Component related skills

The user/individual on the job needs to know and understand how:
SB1. different types of PWAs, plastic parts, electronic components, LCD, brass
inserts and accessories like connectors, wires, cables behave in different
temperatures and humidity levels
Decision making
The user/individual on the job needs to know and understand how:
SB2. when to seek supervisors advice during calibrating of medical devices e.g,
some new model of medical device is to be calibrated
Problem solving
The user/individual on the job needs to know and understand how:
SB3. to solve work related problems like specified condition are not available at site
for calibration process
Using tools and machines
The user/individual on the job needs to know and understand how:
SB4. to use diagnostic and measuring devices like gas flow analyser, electrical safety
analyser, various simulators, x-ray analyser, cathode ray oscilloscope (CRO),
digital storage oscilloscope (DSO), biomedical test equipment, energy calibrator
and CT-PT calibrator
Reflective thinking
The user/individual on the job needs to know and understand how:
SB5. to improve calibration process
SB6. to reduce repetition of errors

11

ELE/N8007

Calibrate medical devices in house

NOS Version Control

NOS Code
Credits(NVEQF/NVQF/NSQF)
TBD
[OPTIONAL]
Industry
Electronics
Industry Sub-sector
Medical Electronics

ELE/N8007
Version number

1.0

Drafted on
Last reviewed on

08/02/14
24/03/14

Next review date

24/03/15

12

ELE/N9909
Coordinate with colleagues and co-workers
--------------------------------------------------------------------------------------------------------------------

Overview
This unit is about the individuals level of communication with colleagues and other
departments within the organisation. It determines the ability to work as a team member to
achieve the required deliverables on schedule.

13

ELE/N9909

National Occupational Standard

Unit Code
Unit Title
(Task)
Description
Scope

Coordinate with colleagues and co-workers

ELE/N9909
Coordinate with colleagues
This OS unit is about communicating with colleagues and seniors in order to achieve
smooth work flow
This unit/ task covers the following:

Interact with supervisor or superior

Coordinate with colleagues

Performance Criteria(PC) w.r.t. the Scope

Element

Performance Criteria

Interacting with
supervisor

To be competent, the user/ individual must be able to:

PC1.
understand and assess work requirements
PC2.
understand the targets and incentives
PC3.
understand new operating procedures and constraints
PC4.
report problems in the field
PC5.
resolve personnel issues
PC6.
receive feedback on work standards and customer satisfaction
PC7.
communicate any potential hazards at a particular location
PC8.
meet given targets
PC9.
deliver work of expected quality despite constraints
PC10. receive positive feedback on behaviour and attitude shown during
interaction

Coordinating with
colleagues

To be competent, the user/ individual must be able to:

PC11. interact with colleagues from different functions and understand the nature
of their work
PC12. receive spares from tool room or stores; deposit faulty modules and tools to
stores
PC13. pass on customer complaints to colleagues in a respective geographical area
PC14. assist colleagues with resolving field problems
PC15. resolve conflicts and achieve smooth workflow
PC16. follow the company policy during cross functional interaction

Knowledge and Understanding (K)

A. Organizational
Context
(Knowledge of the
company /
organization and
its processes)

The individual on the job needs to know and understand:

KA1.
companys policies on: incentives, delivery standards, and personnel
management
KA2.
importance of the individuals role in the workflow
KA3.
reporting structure

14

ELE/N9909
B. Technical
Knowledge

Coordinate with colleagues and co-workers

The individual on the job needs to know and understand:
KB1.
how to communicate effectively
KB2.
how to build team coordination

Skills (S) [Optional]

A. Core Skills/
Generic Skills
B. Professional Skills

Teamwork and multitasking

The individual on the job needs to know and understand how:
SA1. to deliver product to next work process on time
Decision making
The individual on the job needs to know and understand:
SB1.
how to report potential areas of disruptions to work process
SB2. when to report to supervisor and when to deal with a colleague depending on
the type of concern
Reflective thinking
The individual on the job needs to know and understand:
SB3. how to improve work process
Critical thinking
The individual on the job needs to know and understand:
SB4. how to spot process disruptions and delays

15

ELE/N9909

Coordinate with colleagues and co-workers

NOS Version Control

NOS Code
Credits(NVEQF/NVQF/NSQF)
TBD
[OPTIONAL]
Industry
Electronics
Industry Sub-sector
IT Hardware

ELE/N9909
Version number

1.0

Drafted on
Last reviewed on

08/02/14
24/03/14

Next review date

24/03/15

16

ELE/N9910
Maintain safe and secure work environment
--------------------------------------------------------------------------------------------------------------------

Overview
This unit is about the individuals effort to maintain a safe, healthy and secure working
environment.

17

ELE/N9910

National Occupational Standard

Unit Code
Unit Title
(Task)
Description
Scope

Maintain safe and secure work environment

ELE/N9910
Maintain safe and secure working environment
This OS unit is about following adequate safety procedures to make work environment
safe
This unit/ task covers the following:
Follow standard safety procedures while handling an equipment
Participate in companys safety drills and workshops

Performance Criteria(PC) w.r.t. the Scope

Element

Performance Criteria

Following safety
measures

To be competent, the user/ individual must be able to:

PC1.
comply with safety procedures followed in the company
PC2.
take adequate safety measures while handling hazardous materials or tools
PC3.
follow Electrostatic Discharge (ESD) measures for electronic components
PC4.
escalate matters about hazardous materials or things found in the premises
PC5.
use safety materials such as gloves, goggles, masks, etc.
PC6.
take adequate safety measures while on work to prevent accidents
PC7.
ensure zero accidents in work
PC8.
avoid damage of components due to negligence in ESD procedures
PC9.
ensure no loss for company due to safety negligence
To be competent, the user/ individual must be able to:
PC10.
participate in regular safety drills for being prepared in the event of a fire or
natural calamity
PC11.
help others during the drill or calamity
PC12.
administer basic first aid
PC13.
participate in company organised games and fitness sessions such as yoga,
etc.
PC14.
maintain good posture for working so that long term health problems do not
arise

Participating in drills
and workshops

Knowledge and Understanding (K)

A. Organizational
Context
(Knowledge of the
company /
organization and
its processes)

The individual on the job needs to know and understand:

KA1.
companys policies on: incentives, delivery standards, and personnel
management
KA2.
company occupational safety and health policy followed
KA3.
company emergency evacuation procedure
KA4.
companys medical policy

18

ELE/N9910
B. Technical
Knowledge

Maintain safe and secure work environment

The individual on the job needs to know and understand:
KB1.
how to maintain the work area safe and secure
KB2.
how to handle hazardous material
KB3.
how to operate hazardous tools and equipment
KB4.
emergency procedures to be followed such as fire accidents, etc.

Skills (S) [Optional]

A. Professional Skills

Handling safety equipments

The individual on the job needs to know and understand:
SB1. the purpose of using safety materials such as gloves, etc.
SB2. how to use safety equipment such as fire extinguisher during fire accidents

19

ELE/N9910

Maintain safe and secure work environment

NOS Version Control

NOS Code

ELE/N9910

Credits(NVEQF/NVQF/NSQF)
TBD
[OPTIONAL]
Industry
Electronics
Industry Sub-sector

IT Hardware

Version number

1.0

Drafted on

08/02/14

Last reviewed on

24/03/14

Next review date

24/03/15

20

Qualifications Pack For Calibration Engineer

Keywords /Terms

Definitions

Sector

Sub-sector
Occupation
Function

Sub-function
Job role
Occupational Standards
(OS)

Performance Criteria
National Occupational
Standards (OS)
Qualifications Pack (QP)

Unit Code
Unit Title
Description

Scope

Knowledge and
Understanding
Organisational Context

Technical Knowledge

Description
Sector is a conglomeration of different business operations having similar
business and interests. It may also be defined as a distinct subset of the
economy whose components share similar characteristics and interests.
Sub-sector is derived from a further breakdown based on the
characteristics and interests of its components.
Occupation is a set of job roles, which perform similar/ related set of
functions in an industry.
Function is an activity necessary for achieving the key purpose of the
sector, occupation, or an area of work, which can be carried out by a
person or a group of persons. Functions are identified through functional
analysis and form the basis of OS.
Sub-functions are sub-activities essential to fulfil the achieving the
objectives of the function.
Job role defines a unique set of functions that together form a unique
employment opportunity in an organisation.
OS specify the standards of performance an individual must achieve
when carrying out a function in the workplace, together with the
knowledge and understanding they need to meet that standard
consistently. Occupational Standards are applicable both in the Indian
and global contexts.
Performance criteria are statements that together specify the standard of
performance required when carrying out a task.
NOS are occupational standards which apply uniquely in the Indian
context.
QP comprises the set of OS, together with the educational, training and
other criteria required to perform a job role. A QP is assigned a unique
qualifications pack code.
Unit code is a unique identifier for an Occupational Standard, which is
denoted by an N
Unit title gives a clear overall statement about what the incumbent
should be able to do.
Description gives a short summary of the unit content. This would be
helpful to anyone searching on a database to verify that this is the
appropriate OS they are looking for.
Scope is a set of statements specifying the range of variables that an
individual may have to deal with in carrying out the function which have
a critical impact on quality of performance required.
Knowledge and understanding are statements which together specify the
technical, generic, professional and organisational specific knowledge
that an individual needs in order to perform to the required standard.
Organisational context includes the way the organisation is structured
and how it operates, including the extent of operative knowledge
managers have of their relevant areas of responsibility.
Technical knowledge is the specific knowledge needed to accomplish 21
specific designated responsibilities.

Keywords /Terms

Qualifications Pack For Calibration Engineer

Core skills or generic skills are a group of skills that are the key to learning
and working in todays world. These skills are typically needed in any
work environment in todays world. These skills are typically needed in
any work environment. In the context of the OS, these include
communication related skills that are applicable to most job roles.
Description

ESD

Electrostatic Discharge

NOS

National Occupational Standard(s)

NVQF

National Vocational Qualifications Framework

NSQF

National Qualifications Framework

NVEQF

National Vocational Education Qualifications Framework

PMD

Patient Monitoring Device

PWA

Printed Wiring Assembly

QP

Qualifications Pack

Acronyms

Core Skills/ Generic

Skills

22

Qualifications Pack For Calibration Engineer

Annexure
Nomenclature for QP and NOS
Qualifications Pack
9 characters

[ABC]/ Q 0101

[Insert 3 letter codes for SSC]

QP number (2 numbers)

Q denoting Qualifications Pack

Occupation (2 numbers)

Occupational Standard

An example of NOS with N

9 characters

[ABC] /N0101

[Insert 3 letter code for SSC]

OS number (2numbers)

N denoting National Occupational Standard

Occupation (2 numbers)

Back to top

23

Qualifications Pack For Calibration Engineer

The following acronyms/codes have been used in the nomenclature above:

Range of Occupation
numbers

Sub-sector
Passive Components

01 - 10

Semiconductors

11 - 20

PCB Manufacturing

21 - 30

Consumer Electronics

31 - 40

IT Hardware

41 - 50

PCB Assembly

51 - 55

Solar Electronics

56 - 60

Strategic Electronics

61 - 65

Automotive Electronics

66 - 70

Industrial Electronics

71 - 75

Medical Electronics

76 - 80

Communication Electronics

81 - 85

PCB Design

86 - 90

LED

91 - 95

Sequence

Description

Example

Three letters
Slash

Industry name
/

ELE
/

Next letter

Whether QP or NOS

Next two numbers

Occupation code

01

Next two numbers

OS number

01

24