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Department
of Business Administration,
Trinity
University,
Identifying
internal
capabilities
Hatten note that:
and
values.
Schendel
and
By suggesting
that higher education has been slow to adapt
to changes, that its programs
and policies are not always
consistent
with its objectives,
that objectives
themselves
are unclear or inconsistent,
that resource consumption
may
not be planned with either the objectives
or programs
in
mind, is to suggest that the concept of strategy and its
management
can be usefully applied to managing
higher
education.13
The higher
education
literature
contains
only
slightly more reference
to strategic planning
in
colleges and universities
than is found in the
business
literature.
CopeI
and Parekh
have
developed
useful planning guides for college and
university
administrators,
but both stop short of
full-scale efforts at paradigm development.
This article attempts to identify the principal layers
of a strategic
planning
system for colleges and
universities.
It focuses on what has to be done
rather than how in order to clarify the end results
that
are sought
through
strategic
planning.
Hopefully,
such an approach will provide the basis
for further development
of theory and research in
the non-profit
sector.
Strategic Planning
Education Setting
in the Higher
Strategic
Analysis
Figure
1.
The components
of strategic
planning
for a College
or University
93
in a
Long Range
Planning
June
Vol. 16
the approach
Figure 2 provides
an overview
of four
strategy for a college or university.
to a
levels
Basic Mission.
Every institution
must first determine
its fundamental
purposes and guiding principles for
behavior.
Specific
decision
issues faced
here
include: the major constituencies
of the organization and the nature of the obligation(s)
to each; the
relative emphasis
to be placed on (a) teaching,
research and service, (b) graduate vs undergraduate
(c ) career-oriented
education,
programs
vs the
liberal arts and (d) experimental
vs traditional
modes of instruction;
the institutions
role within
the local community;
the general
range
of
disciplines t o b e offered; any particular thrusts or
priorities
that will shape the nature
of the
institution;
and other decisions that represent broad
commitments
and directions
for development
of
the institution
as a whole.
Consider
statement
University
Level 2: Campus-Wide
Functional Strategies
Stretegy
Enrollment Plan
l Target Mix of Majors
l Target Mix of Demographic
Characteristics
t
Identification of
Internal Strengths
Determination of:
(1) Basic Mission
(2) Clientele
(3) Goals
(4) Program/Service
Mix
(5) Geographic Service
Area
(6) Comparative
Advantage
Admissions and
Recruitment Plan
l University Standards
l Program Standards
Evaluation of Human
Financial, and
Physical Resources
Organizational Plan
l Strategies for Program
Consolidation/Restructuring
l Strategies for Program
Development or Termination
Facilities Plan
l Strategies for Expansion of
Facilities
l Strategies for Reallocation o
Facilities
2. Levels of strategy
in a college
the
and
Level 4: Program-Level
Functional Strategies
Development of
Plans by Strategic
Academic Units
(Programs or
Program Clusters):
l
Figure
1
1
Level 3: Program
Strategies
Financial Plan
l Strategies for Expansion
of Resources
l Strategies for Reallocation
of Resources
Environmental
Assessment
The Matching
recess: Relating
ixternal Opportunitie
rnd Constraints to
nternal Strengths
rnd Values
from the
Villanova
Strategy
Institutional
strategy focuses first and foremost on
the strategic directions of the institution as a whole.
The six strategic
decision
areas listed earlier
dentification of
ixternal Opportunitie
ind Constraints
As a Catholic institution
Villanova
both emphasizes
values of the Judaeo-Christian
humanistic
tradition
concerns itself with all value systems . .
1: Institutional
Level 1: institutional
of
1983
or university
Strategic Profile
Action Priorities
Resource
Requirements
Strategic Academic
Supporting Services:
+
Admissions
Curriculum
Recruitment
Identifying
professional
areas such as business, education,
engineering,
law,
library
science
and
nursing.
The
University
emphasizes undergraduate
instruction
and is committed
to
a liberal arts component
in each of its undergraduate
programs.
In all academic departments,
it encourages such
research and scholarly work as are compatible
with the
facultys other obligations
to the University.
Villanova
stresses
the disciplines
of philosophy
and
religious studies. Moreover,
it seeks to add its influence to
the search for world peace and justice by means of both its
academic programs
and the pastoral ministry
it provides
for the members
of the University
community.
In like
manner,
the University
has always
encouraged
and
supported its faculty, students and staff in providing
public
service to the community.
Ultimately,
all these programs
and support are seen as a means of developing
the total
person: intellectually,
emotionally,
spiritually,
culturally,
socially and physically.
Villanova attempts
to enroll students with diverse social,
economic
and educational
backgrounds.
geographic,
Furthermore,
in utilizing its financial aid resources to help
achieve this diverse student body, Villanova recognizes its
responsibility
to use part of those resources to assist the
economically
and educationally
disadvantaged.
Villanova welcomes
students who consider it desirable to
study within
the philosophical
framework
of Christian
humanism.
Similarly,
the University
seeks to employ on
all levels those who are sympathetic
to and supportive
of its
character and identity . . .
Finally, this community
seeks to reflect the spirit of St.
Augustine
by the cultivation
of knowledge,
by respect for
individual
differences
and by adherence
to the principle
that mutual love and respect should animate every aspect of
University
life.
In defining
its student
clientele,
a small college
on
for a College
95
or University
origins
(with emphasis
DC metropolitan
area).
on
the
almost
exclusive
emphasis
Preferences
for large vs small school (with
emphasis on those who a priori preferred smaller
institutions).
Preferred
course of study (with emphasis on
those who wanted
a degree in one of the
traditional
liberal arts disciplines).
Social orientation
(with emphasis on those who
preferred on-campus
living arrangements
and a
serious, quiet college life).
Academic
origins (with emphasis on students
graduating
from private
high schools in the
Washington,
DC area because of past neglect of
this group).
This example illustrates the need for institutions
to
specifically identify their target clientele as a guide
to admissions planning, to be sure, but also as an
essential input to curriculum
design, student life
activities
and
other
aspects
of institutional
functioning.
Goals
and Objectives.
What are the end results that
the institution
seeks to achieve in order to fulfill its
mission and meet the needs of its clientele? It is
generally useful to identify three goal categories for
the typical college or university:
goals for student
development
(the learning
outcomes
sought to
facilitate intellectual, emotional, moral and physical
development);
goals for societal development
(the
results sought in the areas of research and public
service); and goals for institutional
development
(the resource-related
ends that are sought in order
to facilitate goal attainment
in the other two areas).
Decisions must be made in each of these categories
in order to further identify the unifying themes of a
complex college or university.
96
Long
Range
Planning
Vol. 16
June
1983
Comparative
Advantage. Finally, the institution
must
seek to identify
how it will gain a differential
advantage over other institutions
offering similar
programs
to similar
target
markets.
The key
decision
here revolves
around
the grounds
on
which the institution
will compete, i.e. the basis on
which it will strive to differentiate
itself from
competitors.
The basis for differentiation
may well
be in one or more of the other strategic decision
areas, e.g. the particular types of programs which
are emphasized by the institution
or the uniqueness
of its particular goals and objectives. On the other
hand, the basis for differentiation
may be nonstrategic in nature, e.g. the attractiveness
of oncampus
living arrangements
or an innovative
academic calendar that has recently been adopted.
The University
of Tampa,
for example,
has
developed
a unique
bimester
plan whereby
students study two courses intensively
for a period
of2 months, then move to two more courses for the
next 2 months, and so on throughout
the academic
year. This approach was grounded
in educational
(learning) theory to a large extent, but it is also
hoped that the new plan will enhance Tampas
students
in
relation
to
attractiveness
to
competitors.
Decisional
Interrelationships.
Before moving to the
next level of strategy, it is important
to emphasize
the interactive
nature of decision making along
these six strategic dimensions
at the institutional
level. Even though a definite sequencing
has been
postulated, there will be much revision and change
across all areas before final decisions are made along
any single dimension. In this connection,
note that
decisions on goals and objectives are not formulated
as a separate, first step. The goals and objectives
established for a college or university
(indeed, even
for a business firm) are contingent upon the types of
clientele (customers) being served, the nature of the
programs
(products)
to be offered
and basic
mission. This is tantamount
to saying that the nature
of the industry may severely constrain
the types of
objectives that can be established for a specific firm,
a point often overlooked
by those who assert that
goal-setting
is the first step in strategy formulation.
Thus all six decisions are interdependent
in this
conceptualization,
and where one enters the circle
for strategic evaluation
is often dictated by the
needs and circumstances
of the institution
in
question.
For example,
in the case of a longestablished
organization,
it may well be that the
nature of the clientele
traditionally
served will
determine
the specific goals and objectives
to be
pursued,
rather than the reverse being true. It
simply may not be feasible to consider changing the
definition of the target market in order to put a new
set of goals and objectives into place.
Level
2: Campus-wide
Functional
Strategies
institutionformulative
Identifying
the Levels
above,
program-level
decisions
on
of Strategy
for a College
or University
97
Summary
This paper
concept
in
identify the
system. The
the strategy
direction
to
factors.
and Conclusions
has attempted
to define the strategy
the higher education
setting and to
principal layers of a strategic planning
need for a decision-driven
definition of
concept was stressed in order to give
the analysis of internal and external
98
Long
Range
Planning
Vol. 16
June
types of institutions
(e.g. community
college, 4year undergraduate
institution,
complex
university)? How are institutions
now subdivided
for
planning purposes and what appears to be the most
effective (and efficient) patterns of organization?
1983
(9) W.
E.
Rothschild,
Development
References
(1) C. W.
Hofer
Analytical
and
Concepts,
D. E. Schendel, Strategy
Formulation:
West Publishing, St. Paul, Minnesota
(1978).
(4)
(5)
Harvard
Business
January-February
Review,
Management,
H. Mintzberg,
Patterns
May (1978).
in strategy
formation,
Management
Science,
(8)
H. Mintzberg,
Management
(7)
(8)
Strategy-making
in three
Winter (1973).
modes,
California
Review,
A Guide
to Strategic
Alternatives:
Selection.
AMACOM.
New
York
(1979).
(10) L. J. Bourgeois,
integration,
Strategy
Academy
(11) C. E. Summer,
Strategic
Implementation,
and
and
environment:
of Management
Strategic
Behavior
a conceptual
January (1980).
Review,
(12) W. F. Glueck,
McGraw-Hill,
(13)
Strategic
Management
and
Business
(14)
of the American
(15)
Policy,
Colorado
(1978).
S. B. Parekh, Long-Range
Planning,
New Rochelle, New York (1977).
Change Magazine
Press,
Bibliography
In addition
to the references,
the following
sources are
suggested for those who wish to pursue the subject of strategic
planning in more depth:
H. lgor Ansoff, Corporate
Strategy,
McGraw-Hill,
J. M. Higgins, Organizational
Policy and Strategic
Dryden Press, Hinsdale, Illinois (1979).
Management,
Prentice-Hall,
Hussey,
Management
The
Realities
Strategy
Policy
of
and Policy,
and
Planning,
Business