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Demo Kit
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World Class Quality
Practices
Product Code: M125
www.globalmanagergroup.com
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Naman Infotech Centre. Tele: 91-079-26565405, 91-079-26561104
Need for world class quality
practices
Main three reasons are ..
A. Competitive quality pressures
Focus of the organizations from “Quality” to “Competitive
quality
B. Fast changing industry conditions
Globalization, privatization and changing customer needs and
company own
C. Complacency with present performance
constructive level of dissatisfaction with the present performance.
• It used to be you had to be “good enough”
• Now, you must be looking for ways to make your customer happy,
and meet their future needs
• If you aren’t someone else is, and is going to take your business
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Naman Infotech Centre. Tele: 91-079-26565405, 91-079-26561104
Benefits Resulting From world class
practices
• These continual small improvements add
up to major benefits.
– Improved productivity
– Improved quality
– Better safety
– Faster delivery
– Lower costs
– Greater customer satisfaction.
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The Journey To World Class
ENABLERS
rated
Accele ent
em
Improv
0 - 200 201 - 375 376 - 525 526 - 675 676 - 800 801 - 900 901 - 1000
RESULTS
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Naman Infotech Centre. Tele: 91-079-26565405, 91-079-26561104
Policy for continuous
improvement
Policy
9 Practice concepts of zero losses in every sphere of
activity.
9 Relentless pursuit to achieve cost reduction targets in all
resources
9 Relentless pursuit to improve over all plant equipment
effectiveness.
9 Extensive use of PM analysis as a tool for eliminating
losses.
9 Focus of easy handling of operators
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Continuous improvement
Environment
What is the culture and values shift required
for to work ?
9Openness
9Harmony
9Inform
9Learning environment
9Empowerment
9No blame
9Making improvements constantly
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Naman Infotech Centre. Tele: 91-079-26565405, 91-079-26561104
What you can expect :
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Naman Infotech Centre. Tele: 91-079-26565405, 91-079-26561104
World class quality practices includes
Regarded as a conceptual "umbrella" consisting of a
collection of Japanese practices.
includes the following:
Customer orientation
Total Quality Control
Robotics
QC circles
Suggestion systems
Automation
Discipline in the workplace
Total Productive Maintenance
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Process
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Approach behind KAIZEN are :
iv. 5 S
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Naman Infotech Centre. Tele: 91-079-26565405, 91-079-26561104
SMAIC
select
select Measure
Measure Analyze
Analyze Improve
Improve Control
Control
What
What is
is wrong?
wrong? Data
Data &
& Process
Process When
When andand where
where How
How to to get
get Display
Display
capability
capability are
are the
the defects
defects to
to six
six sigma
sigma key
key measures
measures
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Process Improvement model
2.Application of Process
1. improvement Principles
F
Operational
E Analysis of
E process
D
B
3. Benchmarking
A
C
K
L
O
O
P
4.
PDCA
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Recognizing improvements
Why Recognizing improvements?
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Naman Infotech Centre. Tele: 91-079-26565405, 91-079-26561104
Tips for employee reviews
• Discuss performance in private.
• View employee reviews as an opportunity for open and
honest communication.
• Make the review communication two-way.
• Make the annual or semi-annual formal evaluation a
supplement to continuous informal communication.
• Be prepared to deal with strong emotional responses
from employees.
• Spend some time on career implications.
• End the review on a positive note.
• Ask employees how the review process can be
improved.
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Kobetsu Kaizen Activities KAIZEN
10 Steps of Kobetsu-Kaizen
1. Step Analysis of Loss
6. Step Analysis
7. Step Countermeasures
8. Step Verification
9. Step Standardization
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Kaizen Case Study – ABC
company
• ABC company
– Filing, organizing, and paper shuffling services
– Uses MSD (metallic securing devices)
– Increasing complaints from the Paper Shuffling
Department (PSD) about MSDs breaking and
failing to keep papers together
– Customers’ papers can get mixed together
– Purchasing wants to eliminate MSD complaints
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How Benchmarking Works
Pre-planning
h ‘Diagonal slice’
h Procurement staff Structured Data collection
h Key internal clients Interviews & analysis
h Selected suppliers
Recommendations &
Action Plans
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PROGRAMME MANAGEMENT UNIT
S U P PO R T U N IT
D D G (O P ER ATIO N S )
Foc u s Are a s
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M125-WORLD CLASS QUALITY PRACTICES
CONTENTS OF TRAINING PRESENTATION KIT
Chapter-1.0 CONTENTS OF TRAINING PRESENTATION
No of slides: 175
A. The entire presentation kit is having 2 main directories as below.
World class quality practices
Literature Presentation
(Word Files) (Power point Slides)
PART-A Presentation: -
Under this directory further files are made in power point presentation as per the
chapter listed below.
• Topic wise Power Point presentation in 16 modules as listed below.
1. Introduction
It covers what, why and how world class quality practices, benefits, deming’s view of production
system, levels of quality & challenges and few examples describe in detail.
2. Philosophy and framework
Part –B Literature: -
This topic covers write up for the ready reference to the trainer for understanding and
reading.
A. Hardware: -
• Our presentation kit can be better performed with the help of P3 and above computers with a
minimum 10 GB hard disk space.
• For better visual impact of the power point presentation you may keep the setting of colour
image at high colour.
• Hand-outs written in word 98 and window 2000 and Presentation made in Power point
programs You are therefore required to have office 2000 or above with word 98 and power
point
• Contains all necessary documents as listed above and comply with the requirements of
latest management concepts and more than 1000 man days (9000 hours)
• It will save much time in typing and preparation of training material and slides alone.
• Developed under the guidance of experienced experts having experience of more than
200 companies latest management system implementation globally.
• Provides model of a Management system that is simple and free to establish the
management concept in the laboratory.
1. By using these documents, you can save a lot of your precious time while preparing
the management training areas presentation.
2. Take care for all the section and sub sections in implementation of latest
management concepts and helps you in establishing better system.
3. The user can modify the presentations as per their industry need and create own
management training presentation for their organization
4. Ready made templates and sample documents are available which can reduce your
time in document preparation
5. Save much time and cost in conducting training programs
6. You will get better control in your system due to our proven training presentation
material.