Desktop Virtualization

2015
Desktop Virtualization
Planning Guide
A compilation of our best educational content from
editors and experts, and industry statistics to prepare
you for your WAN optimization planning
2015 Desktop Virtualization

Planning Guide
Contents
Which challenges is
your organization
looking to address
with your new
technology purchase?
Enhance service
delivery model with
WAN, application
optimization
Basic wide area
network optimization
techniques
What are the most
important factors for
your organization
when evaluating and
purchasing desktop
virtualization
technologies?
The package of information you just downloaded was

written and assembled as an excellent guide for IT
professionals, like yourself, who are looking to address WAN
optimization planning. In a recent survey, we asked qualified
IT professionals in Asia Pacific on their desktop virtualization
purchases and plans for the coming months. 54% of
respondents said they are purchasing new technology to help
with their WAN optimization.
In this e-guide you will find related articles, including best
practices and technical tips to help your organization with
everything you need to know for WAN optimization.
We hope you enjoy this package of information and find it
useful when developing your new desktop virtualization plan
and strategies in your organization.
Contents
Which challenges is your organization looking to address with your new technology
purchase?
. Page 2
Enhance service delivery model with WAN, application optimization
.... Page 2
What is a hybrid WAN

service?
Basic wide area network optimization techniques
What you need to

know about the hybrid
WAN
What are the most important factors for your organization when evaluating and purchasing
.... Page 4
desktop virtualization technologies?
..................... Page 8
What is a hybrid WAN service?
.... Page 8
What you need to know about the hybrid WAN
.. Page 10
Page 1 of 14

Planning Guide
Which challenges is your organization looking to address

with your new technology purchase?
Contents
Which challenges is
your organization
looking to address
with your new
Enhance service
delivery model with
WAN, application
optimization
Basic wide area
techniques
What are the most
your organization
when evaluating and
purchasing desktop
virtualization
technologies?
service?
What you need to
WAN
54% of our respondents are purchasing new technology to

address their apprehension about performance over the
WAN
--------------------------------------------------------------------------------Enhance service delivery model with WAN, application
optimization
Finding new ways to optimize and accelerate your WAN is a
critical necessity as traffic and the number of mobile devices
increase across the enterprise.
In today's enterprise, finding ways to improve application performance to
enhance your service delivery model and associated network capabilities is a
necessity. Combine this with the increased capabilities of mobile devices and
tablets, and the demand for network application optimization is at an all-time
high. In order for businesses to function efficiently, the WAN must be secure,
reliable and accessible. This guide discusses some of the steps enterprises
can take to boost application performance over the WAN today, and provides a
glimpse into the innovations that will underpin WAN infrastructure tomorrow.
Since all network configurations are unique, so are the techniques required to
manage WAN optimization.
Page 2 of 14

Planning Guide
1. APPLICATION OPTIMIZATION
Beefing up your service delivery model and application performance
Contents
Application delivery controllers plus performance management technology

equals a new approach to application optimization. This section discusses
Which challenges is
your organization
looking to address
with your new
ways that application optimization can help boost WAN performance and thus
boost company productivity. Find out which questions to ask vendors when
you're considering application delivery optimization. Read how businesses are
using service management tools to achieve optimization. Ultimately, the
success of application optimization is measured by how well a company is able
Enhance service
delivery model with
WAN, application
optimization
Basic wide area
techniques
to meet its service-level agreements.

2. REINVENTING THE WAN
Reinventing the wide area network delivery
Work is no longer a physical place where everyone goes to get things done.
Instead, work happens in multiple locations, 24 hours a day, seven days a
What are the most

your organization
when evaluating and
purchasing desktop
virtualization
technologies?
week. To that end, the traditional service delivery model, including the WAN,

service?
3. WAN MANAGEMENT
What you need to

WAN
must evolve to meet the changing needs of the enterprise. The advent of
public cloud services is just one example of changing WAN functionality, and
virtual tools are becoming an alternative to hardware for WAN optimization.
Read about how you can take advantage of new optimization technologies and
find out how to make sure your mobile employees can work more productively.
Managing the WAN: New frontiers in service delivery models

Wide area network delivery becomes more complex with the introduction of the
cloud, mobile device capabilities and the increase in security threats. Read
about ways to keep mobile data from clogging up your network and why the
mode of protocol spoofing is a benefit when optimizing WAN traffic. Learn why
the data center can no longer be the gateway to the Internet.
Page 3 of 14

Planning Guide
Contents
Which challenges is
your organization
looking to address
with your new
Enhance service
delivery model with
WAN, application
optimization
Basic wide area network optimization techniques

Adding bandwidth to your network does not always fix slow
applications problems. Consider these WAN optimization
techniques first.
Centralization and server consolidation continue to be key initiatives for IT
organizations everywhere. The benefits are clear: simplified IT management,
increased data compliance and control, and reduced hardware, software and
management costs.
Unfortunately, these initiatives are usually accompanied by new and complex
application performance challenges. If these challenges are not met, they can
and usually do result in project delays or outright failures, additional costs, and
dissatisfied end users and business leaders. This is because, when
Basic wide area

techniques
applications and services are centralized, the distance between end users and
What are the most

your organization
when evaluating and
purchasing desktop
virtualization
technologies?
and services are constrained by the limited bandwidth of a wide area network

service?
network optimization and how each works to optimize traffic.
What you need to

WAN
services increases. When this happens, networks experience additional

latency and packet loss increases while the connections between end users
(WAN) connection. The best solution is not to buy more bandwidth or increase
server processing power.
Instead, the ideal solution is to implement wide area network optimization
techniques and to do so at the start -- not toward the end of your centralization
project. Below, I will discuss the most common techniques used in wide area
1. Compression: Reduce the amount of data sent over the network

The role of compression is to reduce the size of a file prior to transmission or
storage. One factor influencing the effectiveness of compression is the amount
of redundancy in the traffic. Applications that transfer highly-redundant data,
such as text and HTML on Web pages, will benefit significantly from advanced
compression. Applications that transfer data that has already been
compressed, such as VoIP or JPG images, will see little improvement in
performance from compression.
Page 4 of 14

Planning Guide
2. Caching: Store downloaded network data locally for subsequent

retrieval and reuse
Contents
A copy of information is kept locally, on the WAN optimizer, with the goal of
either avoiding or minimizing the number of times that information must be
Which challenges is
your organization
looking to address
with your new
accessed from a remote site. Caching can take the form of either byte caching
or object caching. With byte caching, the sender and the receiver maintain
large disk-based caches of byte strings previously sent and received over the
WAN link. As data is queued for the WAN, it is scanned for byte strings already
in the local cache. Any strings resulting in cache hits are replaced with a short
Enhance service
delivery model with
WAN, application
optimization
token that refers to its cache location, allowing the receiver to reconstruct the
file from its copy of the cache.
Object caching stores copies of remote application objects in a local cache
Basic wide area

techniques
server that is generally on the same LAN as the requesting system. If the
What are the most

your organization
when evaluating and
purchasing desktop
virtualization
technologies?
results from the cache querying the remote source server to ensure that the

service?
a given network's bandwidth. TCP achieves flow control by using the sliding
What you need to

WAN
cache contains a current version of the object, the request can be satisfied
locally at LAN speed and latency. Most of the latency involved in a cache hit
cached object is up to date.
3. Buffer tuning: Ensure the network is never idle if data is queued
pending transmission
Tuning the flow control buffers for TCP sets them to the optimal size to match
window algorithm that takes two important parameters into consideration: The
first one is the receiver advertised window size, which informs the sender of
the current buffer size of the TCP receiver; the second parameter is a
congestion window that controls the number of bytes a TCP flow may have in
the network at any given time. Tuning these buffers sets them to the optimal
size to match a given network's bandwidth. More advanced TCP tuning sets
timer values for retransmissions in a more aggressive manner than the default
values.
Page 5 of 14

Planning Guide
4. Protocol spoofing: Reduce the number of round trips necessary for a

transaction
Contents
This refers to a network optimization technique in which a client makes a

request of a distant server, but the request is responded to locally by the WAN
Which challenges is
your organization
looking to address
with your new
optimizer. Common Internet File System (CIFS) and Server Message Block
(SMB) are the core protocols used to transfer files and browse remote
directory structures. Both are examples of chatty protocols.
For example, CIFS makes zero assumptions about the resiliency or reliability
Enhance service
delivery model with
WAN, application
optimization
of the underlying transport protocol and therefore incorporates its own end-toend acknowledgement of data transfers. CIFS allows a maximum of 60
kilobytes of data to be read or written at one time even if the underlying
transport protocol uses a sliding window that may be able to accommodate
Basic wide area

techniques
much larger segments of data. These two attributes of CIFS cause the
What are the most

your organization
when evaluating and
purchasing desktop
virtualization
technologies?
address the chattiness of these protocols at its source by reducing the number

service?
Quality of Service (QoS) is a tool that provides better service to selected
What you need to

WAN
response time for large file transfers to increase drastically as the latency
between the client and the server increases. Protocol spoofing algorithms
of round trips required by employing predictive algorithms that are able to
identify files and subdirectories that may be accessed by the client.
5. QoS: Overcome common packet delivery problems inherent in oversubscribed networks
packets that belong to a pre-specified class of service (CoS). This assumes

that applications have been classified for specific levels of service and that
their data traffic can be identified to belong to that class. CoS is done by either
raising the priority of a packet or limiting the priority of another packet.
Congestion management tools raise the priority of a packet by providing a
unique queue in routers and/or switches for each class separately and
servicing the queue for each class in different ways. The queue management
tool used for congestion avoidance raises priority by dropping lower-priority
packets before higher-priority ones. Policy shaping provides priority to packets
by limiting the throughput of other queues. Congestion management, queue
Page 6 of 14

Planning Guide
management, link efficiency and shaping/policy tools provide QoS within a

single network element.
Contents
6. Application delivery: Offload computationally intensive

communications tasks from servers and clients to application delivery
Which challenges is
your organization
looking to address
with your new
controllers
These solutions are typically referred to as being asymmetric because an
appliance is only required in the data center and not in the branch offices.
Application delivery controllers (ADCs) perform computationally intensive
Enhance service
delivery model with
WAN, application
optimization
tasks, such as the processing of Secure Sockets Layer (SSL) traffic, which
frees up server resources. ADCs act as server load balancers (SLBs) that
balance traffic over multiple servers. Another common network offload
technology is TCP Offload Engine. This is a special network interface card that
Basic wide area

techniques
performs TCP and IP protocol stack processing on the card, thus minimizing
What are the most

your organization
when evaluating and
purchasing desktop
virtualization
technologies?
When used effectively, each of these wide area network optimization

service?
hospitality market verticals.
What you need to

WAN
Page 7 of 14
the workload of the machine's CPU.
techniques can overcome the challenges introduced by increased latency and

bandwidth constraints created by consolidation and centralization efforts.
About the author:
Henry Svendblad has over 15 years of IT management experience in the
software development, healthcare, professional services, education, and
---------------------------------------------------------------------------------

Planning Guide
What are the most important factors for your organization

when evaluating and purchasing desktop virtualization
technologies?
Contents
Which challenges is
your organization
looking to address
with your new
Enhance service
delivery model with
WAN, application
optimization
Basic wide area
techniques
37% of our respondents said that working well over a WAN

was their most important consideration
What are the most

your organization
when evaluating and
purchasing desktop
virtualization
technologies?
---------------------------------------------------------------------------------

service?
What you need to
WAN
What is a hybrid WAN service?

When considering hybrid WAN architecture, organizations
must focus on the end-user experience and security.
The overall landscape for business is changing fast. Users today are
connecting to the corporate network with new, feature-rich applications via a
myriad of devices from various global locations. This evolution creates a
network architecture that must meet needs across a wide set of requirements.
The truth is, there is not one single wide area network (WAN) platform that
exists to meet every requirement across users and offices.
In almost every design we create, the outcome revolves around hybrid WAN
connectivity -- an approach that leverages the public Internet VPN with
traditional WAN services. For example, our designs would normally include the
following:
A core network created using Layer 3 virtual private routed networks,

or VPRns
Page 8 of 14

Planning Guide
A metropolitan area network connected via dedicated fiber
Data center connectivity within different geographic regions connected

via a virtual private LAN Service (VPLS)
Contents
Which challenges is
your organization
looking to address
with your new
Remote users secured via clients anchored by IPsec over the Internet
Remote offices and difficult-to-connect sites connected via IPsec over

the Internet using a dedicated VPN device
Fast-start 3G and 4G connectivity
When you're considering hybrid WAN connectivity, one of the areas it's
important to understand is how to engineer the way users will be supported
Enhance service
delivery model with
WAN, application
optimization
Basic wide area
techniques
What are the most
your organization
when evaluating and
purchasing desktop
virtualization
technologies?
service?
What you need to
WAN
versus how to engineer the method used to transport traffic back into the
network. With a multiprotocol label switching network playbook and a VPLS,
predictable performance of traffic is realized by using service-level indicators
together with features such as quality of service, or QoS, to prioritize
applications. When IT teams deploy hybrid WAN connectivity, which features
IPsec and Secure Sockets Layer, or SSL, over the Internet, the user
experience is sometimes hit or miss.
With this in mind, teams must carefully consider the performance of the
applications users will expect to access across each connectivity type. For
example, a user expecting to videoconference from a hotel room in a far-flung
exotic location would most probably be disappointed with the overall quality.
With this said, applications are becoming more aware of the underlying
network bandwidth. In scenarios where conditions are less than optimal, the
application will notify the user that a particular feature may not be available.
In addition to user performance, security is a concern when you're considering
the prospect of connecting a global user base back into the network across the
Internet. The address boundaries of the secure VPN within the overall hybrid
WAN must be extremely clear. There are multiple ways to secure user
connectivity back into the network, but in order to understand which features
are required for your organization, a thorough capability statement must be
created.
Within this statement, decide which resources are key to users and define the
type, location and profile within each subset. A smaller organization will find
Page 9 of 14

Planning Guide
this task much easier than will a global enterprise with thousands of
employees, but by aligning requirements to profiles, the task is less onerous. If
robust policies exist to restrict access where required, using the Internet as
Contents
leverage to complete the overall connectivity requirement is a must in today's

highly connected business.
Which challenges is
your organization
looking to address
with your new
Enhance service
delivery model with
WAN, application
optimization
Basic wide area
techniques
About the author:

Robert Sturt heads up The Network Union, an authorized MPLS BT global
and UK business partner.
What you need to know about the hybrid WAN

The ballooning amount of data generated by users and
applications is fueling the development of hybrid WANs.
Here's what you need to know.
The days of the wide area network (WAN) supporting straightforward data
What are the most

your organization
when evaluating and
purchasing desktop
virtualization
technologies?
requirements are over. Today's hyper-connected world is generating and

service?
capability and processing power of ubiquitous and feature-rich applications that
What you need to

WAN
consuming data at significant rates across multiple types of virtual private

network (VPN) connectivity, ranging from Ethernet and Multiprotocol Label
Switching (MPLS) to Internet Protocol Security (IPSec) over 3G, 4G and
leased-line Internet.
Indeed, the growth of IP traffic is expected to increase significantly due to the
run across laptops, PCs, tablets and phones. At the same time, IT budgets
remain under pressure, even as enterprises are required to provide seamless
access to resources -- regardless of location and access type.
Internet and traditional WAN services play an equally significant role for
enterprise connectivity, and therefore must be served with equal importance.
The hybrid VPN enables both the public Internet and private WAN to be
deployed through its ability to terminate multiple interfaces -- each with the
capability to serve traffic differently based on source.
To that end, network designs are increasingly including a hybrid WAN-- one
underpinned by solid integration between private IP and public IP to ensure
Page 10 of 14

Planning Guide
performance. In the past, corporate network connectivity has often existed

within silos, with IT provisioning multiple hardware devices to deal with a
particular termination type. Today, IT teams are looking to consolidate -- not
Contents
only for cost reasons, but also to ease management. A hybrid WAN device
allows an organization to mix and match connectivity, terminating Layer 2 and
Which challenges is
your organization
looking to address
with your new
Enhance service
delivery model with
WAN, application
optimization
Basic wide area
techniques
What are the most
your organization
when evaluating and
purchasing desktop
virtualization
technologies?
service?
What you need to
WAN
Layer 3, as well as public Internet access from broadband to 3G and 4G -each of which adheres to specific security and traffic policies.
A hybrid WAN incorporates three approaches:
A network VPN: Uses global and national service providers, generally

MPLS and virtual private LAN-based VPN services.
CPE hardware-based VPN: Anchored by routers and firewalls capable

of running IPSec between end sites. The customer premises
equipment (CPE) resides at the customer's location.
Application VPN: Application tunnels from hosts are created

independently on a per-user or per-application basis.
The overall supportable features of a hybrid WAN include:

Transport independence: The ability to terminate all traffic sources from both
office and remote users, including MPLS, virtual private LAN service and
IPSec over the Internet. Transport independence also supports policy-based
application routing; in other words, the CPE will send traffic to the appropriate
resource based on certain parameters.
Network flow control: Includes application awareness, which is the capability
to deny or deliver applications intended for a subset of users; statistical
reporting, or the ability to report on bandwidth usage, latency, jitter and uptime
per connection; policy-based routing, permitting traffic to be routed based on
network performance requirements. In these cases, less mission-critical traffic
may be routed over a lower-priority circuit or connection. Flow control also
includes the ability to load-balance over multiple connections, providing
aggregated bandwidth.
Page 11 of 14

Planning Guide
Application performance optimization: This encompasses sending

applications through a specific network path to create an optimized delivery
path, based on acceleration and application optimization via caching and local
Contents
Which challenges is
your organization
looking to address
with your new
Enhance service
delivery model with
WAN, application
optimization
Basic wide area
techniques
What are the most
your organization
when evaluating and
purchasing desktop
virtualization
technologies?
service?
What you need to
WAN
Page 12 of 14
packet acknowledgment services.

Security: Is achieved through capabilities that include IPSec and Secure
Socket Layer termination with further support for token access and network
firewalling to restrict traffic types, certain users or to segregate extranet
partners.
Regardless of the capability of these hybrid services, IT managers must pay
special attention to application and security requirements. As with all designs,
your specific goals and objectives will dictate how a hybrid WAN approach may
work for you. If, for example, you need branch connectivity for only limited
times or you require fast provisioning via broadband providers, a hybrid
approach may be the answer. But enterprises must also gauge how they want
to segment users and applications, and enable overall access to their network.
About the author
Robert Sturt heads up The Network Union, an authorized MPLS BT global
and UK business partner.
If you are looking for more related tips and expert advice check out these
resource pages on WAN Optimization planning:
SearchNetworking.com
SearchEnterpriseWAN.com

Planning Guide
Contents
Which challenges is
your organization
looking to address
with your new
Enhance service
delivery model with
WAN, application
optimization
Basic wide area
techniques
What are the most
your organization
when evaluating and
purchasing desktop
virtualization
technologies?
service?
What you need to
WAN
Page 13 of 14
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2015

2015 Desktop Virtualization

The package of information you just downloaded was

What is a hybrid WAN

Basic wide area network optimization techniques

What you need to

2015 Desktop Virtualization

Which challenges is your organization looking to address

54% of our respondents are purchasing new technology to

2015 Desktop Virtualization

Application delivery controllers plus performance management technology

to meet its service-level agreements.

What are the most

What is a hybrid WAN

What you need to

Managing the WAN: New frontiers in service delivery models

2015 Desktop Virtualization

Basic wide area network optimization techniques

Basic wide area

What are the most

What is a hybrid WAN

network optimization and how each works to optimize traffic.

What you need to

services increases. When this happens, networks experience additional

1. Compression: Reduce the amount of data sent over the network

2015 Desktop Virtualization

2. Caching: Store downloaded network data locally for subsequent

Basic wide area

What are the most

What is a hybrid WAN

What you need to

2015 Desktop Virtualization

4. Protocol spoofing: Reduce the number of round trips necessary for a

This refers to a network optimization technique in which a client makes a

Basic wide area

What are the most

What is a hybrid WAN

Quality of Service (QoS) is a tool that provides better service to selected

What you need to

packets that belong to a pre-specified class of service (CoS). This assumes

2015 Desktop Virtualization

management, link efficiency and shaping/policy tools provide QoS within a

6. Application delivery: Offload computationally intensive

Basic wide area

What are the most

When used effectively, each of these wide area network optimization

What is a hybrid WAN

hospitality market verticals.

What you need to

the workload of the machine's CPU.

techniques can overcome the challenges introduced by increased latency and

2015 Desktop Virtualization

What are the most important factors for your organization

37% of our respondents said that working well over a WAN

What are the most

What is a hybrid WAN

What is a hybrid WAN service?

A core network created using Layer 3 virtual private routed networks,

2015 Desktop Virtualization

A metropolitan area network connected via dedicated fiber

Data center connectivity within different geographic regions connected

Remote offices and difficult-to-connect sites connected via IPsec over

Fast-start 3G and 4G connectivity

2015 Desktop Virtualization