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Workplace Diversity.
Aligning technology best practices to global management strategy.
HR managers are facing many challenges in present business scenario like Globalization
workforce diversity, technological advances and changes in political and legal
environment, change in information technology etc. All these challenges increase the
pressure on HR managers to attract, retain and nurture talented employee. HR
Professionals cant ignore these challenges rather they ought to be line to design and
execute innovative mechanisms of developing skills and competencies of human
resources to prepare them to not only accept the emerging challenges but also convert
them into opportunities.
1. WORKPLACE DIVERSITY:
According to Thomas (1992), Workplace diversity has following dimensions:
Age, Racial diversity, gender, ethnicity, geographical locations, religious beliefs, parental status
and work experience.
To pave the path of success for any organization, it is necessary that its workforce should be
properly managed. It is the cardinal responsibility of HR manager to manage the diverse body of
human talent and extract innovative ideas from their creative mentalities and render those ideas
practically applicable to enhance efficiency of the organization. This is the way, workforce could
be considered as valuable asset for any organization.
But in organizations, like multinational companies, their managers may face the problem to deal
the workers who have diversified origin as their way of living as well as doing work,their beliefs,
thoughts and perspective of exposure to the world vary greatly. So if HR manager cannot comply
the expectations of all of these employees, and fail to provide them desired working
environment, they may switch from the organization and in this case, we will be giving our asset
and competitive advantage to our competitors.
But this challenge can prove to be one of eminent opportunity for benefit maximization if
creative ideas and diversified skills of the employees having different attributes are appropriately
managed. It is on the part of HR manager that how he turns his diversified employees into one of
most effective and valuable asset by tying whole workforce into one unit irrespective of their
personal, racial and likewise differences.
employees have to change their working programs. It may be a challenge for them to cope up
with the innovations and to deviate from the usual way of doing work.
Now it is the responsibility of Human Resource manager to lead his employees efficiently and to
enable them to face the situations that seem as difficulties for them because they do not have that
much information about the technology and to have competitive advantage, they have to adapt
every new technique as well.
To keep the entity in the stream of progress, HR manager should train the employees and give
them complete information about how to do work in advanced workplace. As the employees
themselves are hardworking and the training activities comply with their self-assertion towards
work, that collectively, will change the challenge of advancement in technologies into
opportunity as the workforce has adapted new ways of accomplishing tasks.
3. Adopting a Bottom-Line Oriented Approach
Another major challenge facing human resources is to integrate its functional activities with the
companys strategic goals. This entails taking a bottom-line oriented approach while making
decisions or framing policy. While such a stance does not pose problems for most functional
areas such as quality control or finance, the interests of the employees very often run at crosspurposes with the interests of the organization in terms of profitability.
Human resource departments face the difficult task of walking a tightrope trying to affect tradeoffs between genuine employee concerns and the commercial imperatives of the organization.
For instance, while employees remain accustomed to pay for performance, the new reality is to
compensate employees to the extent of value they add to the organization in terms of
profitability, regardless of their level of performance. Similarly, while that latest trend is towards
contract or performance based tenures, employees prefer a more stable plan and are accustomed
to time-based tenure with many benefits.
The key role of human resources in overcoming such challenge includes:
understanding the employees innate skills and competencies and providing employees
with opportunities to apply these skills for the benefit of the organization
skill enhancement of the workforce to promote adaptability, resilience, and agility
adopting a market driven approach
5. Managing Change
Change is the only constant in todays business environment, forcing organizations to keep pace
with such changes constantly and rapidly to exploit new opportunities. Change takes the shape of
organizational restructuring, mergers and acquisitions, right sizing, implementing outsourcing,
providing telecommuting opportunities for employees, and the like. Focused change intervention
increases productivity, improves organizational communications, improves process efficiency,
improve quality, and raises employee morale.
The challenges related to change for human resource management include:
helping employees overcome resistance to change by convincing them about the bigger
picture
provide leadership for the change processes
ensuring stability of systems and processes during the change process
Equipping employees to deal with the changed realities.
Recent theoretical work in business strategy has given a boost to the importance of HR in
generating continual competitive advantage. According to the resource-based vievir of
the firm (e.g., Barney, 1986, 1991, 1995), firms can develop sustained competitive
advantage only by creating value in a way that is rare and difficult for competitors to
replicate. Although traditional sources of competitive advantage such as natural
resources, technology, economies of scale, and so forth, create value, the resource-based
argument is that these sources are increasingly easy to imitate, especially in comparison
to a complex social structure such as an employment system. If that is SO, human
resource strategies may be an especially important source of sustained competitive
advantage (Lado& Wilson, 1994; Pfeffer, 1994; Wright & McMahan, 1992).
7. Flexibility:
As increase in trends of globalization and diversity, organizations are forced to be more flexible
and adaptable. Many of the private sector organizations are working internationally or globally
and so they have to embrace diversity in their workforce and to cope up with these challenges,
the HR department of the organization needs to be more flexible and develop a wider range of
skills and strategies. One of the most important factors of workplace changes that increased
organizational flexibility is the workforce diversity. As diversity increases, it tends to increase
organizational flexibility. Private sector organizations have shown Flexibility in their structure,
policies, strategies and work pattern etc. in many ways like they allow their workers to do work
in varying arrangements including flexible timing and payment schedules etc. Some of the
private sector organization now treats their workers as independent consultants rather than
traditional employees hence allowing them to work through telecommuting etc.
So this shows that with changing trends private sector is changing its structure from traditional
one to a more flexible and cooperative one. This strategy will help the organization to flourish,
and will aid to create such an image of organization, that provides its employees with all sort of
independence and flexibility on the job and off the job. It has been noticed that
employees/workers, in the currently passing era are looking for such organizations where they
can perform their tasks without any boundaries and structural hindrances.
Conclusion:
As it is the first and foremost task of HR to build strong and effective organizational structure so
for this purpose organization hires skilled employees who adequately bring their capabilities into
practical utilization. It is said that it is the human asset not the fixed asset that will make the difference
for successful organization. HR management is the one who have the capacity to face the challenges
and convert those challenges into opportunities by encouraging and motivating workforce to
compete and survive in an open environment.
Reference:
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performance: Progress and prospects. Academy of management journal, 39(4), 779-801.
Baird, L., &Meshoulam, I. (1988). Managing two fits of strategic human resource management.
Academy of Management review, 13(1), 116-128.
Encyclopedia of Business, 2. e. (n.d.). Refrence for Business. Retrieved from Refrence for
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Mapes, T. (2013). linkedin.com. Retrieved from linkedin.com.
Osibanjo, O. (2013, december). Impact of Organizational Culture on Human. Journal of
Competitiveness, 5(4), 115-133. doi:10.7441/joc.2013.04.07