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Product Development Department, Bosch Siemens Electrodomsticos Espaa S.A., Avda. Eduardo Garca del Ro 30, E-39100 Santander, Spain
Nebrija University, Calle Pirineos 55, E-28040 Madrid, Spain
c
Department of Manufacturing Engineering, UNED, C/ Juan del Rosal 12, E-28040 Madrid, Spain
b
a r t i c l e i n f o
a b s t r a c t
Article history:
Received 27 February 2012
Received in revised form
27 November 2012
Accepted 29 November 2012
Available online xxx
Globalization has changed the world as well as how a customer judges the value of a product, which has
created a new business focus. Different approaches have been oriented on this direction, such as the lean
manufacturing system and the concept of sustainability. However, these two notions are not easy to
implement simultaneously; besides several authors have declared doubts with respect to reaching this
target. Difculty persists in identifying the tools required and quantifying the improvements achieved.
This research develops a general approach, based on environmental innovation, to help rms harmonize
efciency and sustainability. The goal is to add extra value to the product, which provides the potential to
enhance competitiveness in the 21st century globalized market. A case study demonstrates that the
costs, the incomes, the social responsibility and the sustainability can be improved when environmental
innovation is applied, transforming the traditional production system into a lean system.
2012 Elsevier Ltd. All rights reserved.
Keywords:
Efciency
Sustainable
Environment
Model
Production
System
1. Introduction
The current industrial environment is marked by growing
globalization. Therefore, the volume and complexity of the products continue to increase, allowing clients to choose among
numerous possibilities to meet their needs. Efforts to achieve
reduced labor costs, greater exibility and enhanced quality in
manufacturing are presupposed to be inherent to all companies.
Short production series, adapted to the changing demand of the
market, and innovation to increase the added value also have
become common practices in the business world (Holweg, 2007).
Thus, new proposals have appeared with the aim to increase the
added value of products, covering the life cycle. Mass production is
no longer valid because it requires a signicant utilization of
resources, which contributes negatively to the ecological balance
(Yang et al., 2011). Companies need to dene how they can optimize
processes and logistics in addition to unifying and standardizing
the value creation chain (Jiao et al., 2003).
Companies discover that the product is the key to meeting
customer expectations (Womack and Jones, 2003) and creating
value, which is recognized by the customer, e.g., based on environmental issues or the ability to supply the product on demand.
Moreover, the offer tends to exceed the demand, and rms are
obligated to differentiate themselves within the market. These
circumstances lead to lean production systems (Womack et al.,
1991; Womack and Jones, 2003) in which the aim is to prevent
waste. The latter concept, waste is understood as any activity
developed by a company that consumes resources and does not
produce value for the customer (Butz and Goodstein, 1996). Social
concern for the environment also has appeared, giving increased
added value to companies with more environmentally friendly
practices (Calvo et al., 2008; Figge and Hahn, 2004). This situation
requires achieving both the goals of leanness and sustainability
(Shah and Ward, 2003, 2007) because the processes and procedures are closely linked between these two systems.
In recent years, different means of achieving efcient production have been explored (Domingo et al., 2007; lvarez et al., 2009).
Some of these approaches are based on the customization of
a model called the Toyota Production System (TPS), which was
developed when Japan was an emerging market and needed to
satisfy a high number of diversied demands within a small
market. The TPS was later improved, adopting the term lean
production. The result of the lean production system is a continuous optimization of processes, which are standardized throughout
0959-6526/$ e see front matter 2012 Elsevier Ltd. All rights reserved.
http://dx.doi.org/10.1016/j.jclepro.2012.11.048
Please cite this article in press as: Aguado, S., et al., Model of efcient and sustainable improvements in a lean production system through
processes of environmental innovation, Journal of Cleaner Production (2012), http://dx.doi.org/10.1016/j.jclepro.2012.11.048
all areas within the rm. Based on this approach, the customer
requirements are satised in terms of cost, quality and delivery
times, and therefore, the competitiveness of the company
increases. In fact, Toyota has continuously improved its competitive
position to become a benchmark for other manufacturers
(Domingo et al., 2007) by adapting its system to the changing
market.
Other initiatives have been described to achieve a sustainable
development process (Veleva and Ellenbecker, 2001; Ahmed,
2011), particularly one capable of meeting the current needs
without compromising the ability of future generations (Sundkvist
and Finnveden, 2007). The main difculty in this process is associated with the quantication of added value (Jiao et al., 2003),
which is obtained by the nal product. Therefore, it is essential to
identify the existing variables (Sleeswijk et al., 2008) in accordance with the methodology of the life cycle analysis, which
includes both economic and social criteria (Benedetto and Klemes,
2009). In relation to these economic and social criteria, businesses
must identify the environmental aspects, which are understood as
the elements of the activities, products or services in an organization capable of interacting with the environment (ISO 14001,
2004). These aspects are difcult to measure and belong to
different areas that are not veriable; hence, a translation into
comparable factors, called the environmental impact, is essential.
Some authors have analyzed this translation, as Noteboom (2007),
and a wide range of applications exists to quantify them. Several
examples include Ecotax (Finnveden et al., 2006), the EPS (Steen,
1999), the Ecovalue08 (Ahlroth and Finnveden, 2011) and the
Eco-indicator 99 e EI99 e (Goedkoop and Spriensma, 1999). The
EI99 is the result of a prioritization process that considers the
negative environmental impacts that most affect the region. The
fossil Cumulative Energy Demand (CED) also could be used for
environmental performance as an alternative to performing a full
Life Cycle Assessment (LCA) (Huijbregts et al., 2006); this approach
is based on the relationship between the use of fossil fuels and
several environmental impacts. This research primarily uses EI99
and CED to ratify the quality of the results, but any of the alternatives identied above could be used by businesses to help in
their decision-making.
Intuitive applications have been developed to facilitate the use
of Eco-indicators (Shu et al., 1996), but these applications are still
generic and difcult to use in detailed processes. The following
subjects are suggested based on the social burden to the environment, and they are supported by an Integrated Product Policy
(Sundkvist and Finnveden, 2007). Policy is the function of the
public authorities utilized to ensure sustainable development,
using relevant, voluntary or mandatory legislation. The product
should be considered because all products and services are covered
and nally, the product policy is integrated because it includes the
life cycle of the products. These activities demonstrate the interest
of society, companies and public administration toward achieving
sustainable development (Porter and Linde, 1995a, 1995b). An
economic interest (Benedetto and Klemes, 2009), embodied in the
policies that encourage companies to become involved, also exists.
The common point is the relevance of the nal products value. Butz
and Goodstein (1996) dene the value concept for the customer,
and according to these authors, it is the customer who decides
when the product has value. The nal product value is equal to the
emotional union that is established between the consumer and the
producer. As a result, the consumer is oriented to buy repeatedly, or
even exclusively, from this provider and to recommend the
provider. This relationship leads to the creation of a new model,
developed in this research. It consists of identifying and quantifying
the efcient and sustainable improvements through processes of
environmental innovation by waste elimination.
Please cite this article in press as: Aguado, S., et al., Model of efcient and sustainable improvements in a lean production system through
processes of environmental innovation, Journal of Cleaner Production (2012), http://dx.doi.org/10.1016/j.jclepro.2012.11.048
Please cite this article in press as: Aguado, S., et al., Model of efcient and sustainable improvements in a lean production system through
processes of environmental innovation, Journal of Cleaner Production (2012), http://dx.doi.org/10.1016/j.jclepro.2012.11.048
1.9986
1.20914
1
0.60669
0.14936
0.03345
0
Material costs
Production
costs
General costs
Benefits
Selling price
cutting machine (1) in the rst station. The tubes with the correct
quality and length go into a second process of transformation,
called aring (2). During this step, both sides of the tube are
modied to yield a nal at area. The third process is the closure of
one tube end by welding a small cap (3) onto the opening. The
fourth job is punching (4) the tube. The fth workstation completes
bending (5) of the tubes, according to the customer requirements.
Then, in the sixth station, each part is checked (6). If the control is
free from defects, the tube is labeled (7). This label contains information regarding the customer code, the product reference and the
manufacture date. Finally, the tube is ready to be shipped (8).
The implementation of a new production system requires
a simplication of the current processes to facilitate decisionmaking. A manifold tube is selected, taken to be representative
for its high volume of production and sales impact. This tube type is
used inside gas hobs. These tubes are always made from steel with
a diameter of 16 mm and a length between 0.3 and 1.5 m. The usual
nishing is galvanization, but other systems to protect the tube
against oxidation are also used.
Then, the vision of the factory is created, according to the
criteria of this research (environment, society, economic development and the Public Organism), and the strong and weak points of
the business are noted. The strength is signicant knowledge of the
product. The result is the customization of any manufactured
product. The weaknesses are derived from the considerable
number of tool changes that must be made, yielding a consequent
loss of productivity and an accumulation of the stock materials.
The competitors were also analyzed. Overall, tube prices are
decreasing because they are manufactured in countries with
a lower labor cost than in Europe. Thus, the benets are decreasing,
and many references must be maintained to cover the xed costs.
The main economic data, related to the tube in reference, and the
selling price are shown in Fig. 3. The greatest impact is derived from
the cost of the raw material followed by the production costs.
Once all of the data have been collected, the vision is dened,
guiding the transformation process of the business. This is
expressed as the process of becoming a reference company in the
European market. Therefore, new principles are assumed, including
production according to the customers requirements, in time,
quality, quantity and price, robust product designs, promotion and
care of the human recourses, waste elimination and respect for the
resources for future generations. These principles are applied in
this case study, based on the new model, and they are reected in
the objectives that describe the organizations policy, serving
throughout the product life cycle.
Aspects to assess
Assumptions
OR
CS
IM
MA
PR
ER
CU
EF
SU
Improvement on:
Receiving
Cutting
Closing
Welding
Punching
L
H
M
L
M
H
L
M
L
M
L
L
L
M
M
L
L
H
M
L
H
L
M
H
H
L
M
H
L
H
M
L
H
L
M
H
Bending
Control
Labeling
Shipping
H
M
M
M
M
H
H
H
H
M
M
M
H
L
L
L
M
M
M
M
L
L
L
L
L
L
L
L
H
M
M
M
L
L
L
L
Productivity and
reduction of rubbish
Used products
Tools
Process
Management of
rubbish
Tools
Process
Layout
Process
Please cite this article in press as: Aguado, S., et al., Model of efcient and sustainable improvements in a lean production system through
processes of environmental innovation, Journal of Cleaner Production (2012), http://dx.doi.org/10.1016/j.jclepro.2012.11.048
Please cite this article in press as: Aguado, S., et al., Model of efcient and sustainable improvements in a lean production system through
processes of environmental innovation, Journal of Cleaner Production (2012), http://dx.doi.org/10.1016/j.jclepro.2012.11.048
The new process will consist of placing a lid at the end of the
collector using a gasket and then xing it by means of a cold
forming. This change involves an environmental innovation. The
machines for punching and closing must be adapted to the
aluminum because the mechanical properties of galvanized steel
and aluminum differ.
The modications must be made because the changes in the new
material are signicant and will improve business sustainability as
the environmental impact is decreased by more than 90% according
to the EI99. Moreover, there is a reduction in the cost of the raw
material. Finally, the use of aluminum eliminates the welding line of
the galvanized steel tube, enhancing the nal product.
5. Results
Figs. 5 and 6 show the results achieved. The effects on the
manufacturing plant can be observed as a result of the synchronized production, a deployment of the linear workow, an adaptation of the layout oriented for the product value and a reduction
in the environmental impact, as measured by EI99. These outcomes
have been computed by considering the production of raw materials, the manifold manufacturing, the internal and external
transport and recycling processes. The use of the manifold has been
excluded because it is outside the plant; however, the superior
behavior of aluminum against corrosion indicates a good choice.
The environmental innovation is veried by the reduction from
144.78 to 48.21 mPts per manifold, as measured by EI99, in addition
to a decrease in the global warming measure from 21.39 to
7.24 kg CO2 equivalent/unit, in primary energy from 777.75 to
160
22
21.39
20
144.78
140
18
131.58
120
16
116.82
14
100
12
80
10
60
8
7.24
48.21
40
5
20
2.04
1.84928
0
1
1.75358
0.44
Productivity (unit/worker)
Cost (/unit)
Please cite this article in press as: Aguado, S., et al., Model of efcient and sustainable improvements in a lean production system through
processes of environmental innovation, Journal of Cleaner Production (2012), http://dx.doi.org/10.1016/j.jclepro.2012.11.048
5000
36
5000
35.64
32
4375
4439
29.88
28
3750
24
3125
20
2500
2301
1875
16
2000
12
1500
1250
777.75
800
682
625
134.01
50
0
1
Space (m2)
Production (unit/day)
1.8895
1.11779
1
0.60669
0.0291
0.13587
0
Material costs
Production
costs
General costs
Benefits
Selling price
Please cite this article in press as: Aguado, S., et al., Model of efcient and sustainable improvements in a lean production system through
processes of environmental innovation, Journal of Cleaner Production (2012), http://dx.doi.org/10.1016/j.jclepro.2012.11.048
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Please cite this article in press as: Aguado, S., et al., Model of efcient and sustainable improvements in a lean production system through
processes of environmental innovation, Journal of Cleaner Production (2012), http://dx.doi.org/10.1016/j.jclepro.2012.11.048