GoodwillWorks A Report to the Community | Spring 2010

WASHINGTON-HOYT ELEMENTARY School students donated more than 2,700 pounds of gently used clothes and shoes as part of a
partnership between Goodwill and Tacoma Public Schools.
 Tacoma Goodwill Donation
Attendant Ray Stone (left)
accepts a bag of clothes from
Washington-Hoyt Elementary
School student Kate Murphy.
The school donated more than
2,700 pounds of gently used
clothes and shoes as part of a
partnership between Goodwill
and Tacoma Public Schools.

Tacoma schools and Goodwill

team up for donations campaign
Teaching ‘green’ to a new generation
Elementary school children in Tacoma Public Schools are getting a first-hand lesson
in living a “green” lifestyle as they collect gently used clothes and shoes for Tacoma
Goodwill in a new donations campaign.

The “Donate and Change Lives” campaign started in January and will continue
through spring among the district’s elementary schools. By the end of February,
more than 7 tons of donations have been received. The goal is to have additional
school districts across the agency’s 15-county service area participate in the campaign.

“This is a great opportunity to teach children about the importance of going ‘green’
and giving back to the community,” said Tacoma Goodwill CEO Terry A. Hayes.
“Donations directly help our job training and placement programs through the
proceeds of sales at our stores – even a single bag helps!”

Assistant Superintendent for K-12 Support Rosanne Fulton said the campaign was
important for staff and students. “Goodwill’s donation campaign is an important
project to support – it is beneficial to our students and beneficial to the overall
community,” she said.

This is the first year for the campaign. Tacoma area Round Table Pizza Manager
Lance Hungerford donated pizza lunches to participating schools, which will also
receive a recognition plaque.

Sherman Elementary School kindergarten teacher Ashley Parke, whose class

collected 65 bags of donations, said interest among the students just “took off.”
“It wasn’t about the pizza party, it was about giving,” Parke said.

Donations to Goodwill are tax deductible and remain in the community. For a list of
donation locations and additional information, visit tacomagoodwill.org.

Culinary Skills program graduate Lois Bragale prepares cookies at the
Milgard Work Opportunity Center. A member of the first class of the new
program, she found work with a catering company.
Center transforms
job training services
The new Milgard Work Opportunity Center has more
than lived up to promises of transforming job training
and placement services for Tacoma, Pierce County and
across Goodwill’s service area.
Since opening its doors in September 2009, there has
been a more than 140 percent increase in the number
of program participants. REACH, the partnership of
organizations located in the center and providing
services to young adults, has already met its target
for 2010, with another half of the year remaining.
“Within a few short months of being open in our new
facility, we have greatly expanded the opportunities for
people to change their lives,” said Terry A. Hayes,
Tacoma Goodwill CEO. “We will continue to use this
center as a gift to give hope, build confidence and give
people skills for a better future here in our community.”
It’s already happened for the first participant in Goodwill’s
new Culinary Skills program, which trains people to work
in professional kitchens. Lois Bragale found a job in the
community with Dombrowski Catering.
“I have been through so many programs,” said Bragale,
a single mother who went through a series of training
programs at other agencies before discovering Goodwill's
Culinary Skills program. “I've never had this much hands-
on support with everyone wanting me to succeed.”
At REACH, word of mouth has attracted more than 2,700
young adults to the one-stop, first-of-its-kind career and
educational resource center.
“We’re a place where a youth can get their questions
answered,” said Kurt Miller, REACH executive director.
“They don’t know what to do – and they can come to a
place to start moving their lives forward.”
The 63,000-square-foot “green” building is LEED
Gold-qualified, saving nearly half in utility costs over the
former facility, built in 1965. It’s also been a place for
groups to have meeting space, including a recent Super
Refund Saturday sponsored by Key Bank to provide tax
returns for low-income wage earners.
“ We’re a place where
a youth can get their
”
questions answered.
– Kurt Miller,
REACH Director
Jane Taylor, new
Board president
A successful leader of business and nonprofit
organizations became the newest president of the
Board of Directors for Tacoma Goodwill at a Jan. 27
board meeting.
Jane Taylor of Tacoma most recently consulted with
the Middleton Foundation for Ethical Studies. She
takes over from Bob Bruback, senior vice president at
Heritage Bank, who remains on the board.
New to the 24-member board include: Brian Townsend,
Nordstrom Tacoma store manager; C.W. Herchold,
Asset Servicing manager at Russell; Judy Swain,
treasurer of MultiCare Health System; and James
Matteucci, Governmental Affairs manager with Merck
& Co., Inc. Also new to the board as a University of
Washington-Tacoma “student” member is Jeff Durham,
with Precision Machine Works Inc., of Tacoma.
For 2010, Goodwill Board member Mary “Buzz” Folsom
is president of the Goodwill Foundation. Folsom follows
Toby Murray, president of Murray Pacific Management
Co. LLC in the position and he remains on the
Foundation board.
Yakima, Longview
expand facilities
The need for job training and placement services
throughout Tacoma Goodwill’s service area continues to
grow. The increased need has been the catalyst for the
new building in Tacoma as well as the move to a larger
center in Yakima and expansion in Longview.

These expansions include the addition of a Distance

Learning Theater at each location, which provides new
training in warehousing, transportation and logistics.
The videoconferenced program is taught by Tacoma
Community College faculty from the Distance Learning
Theater at Goodwill’s Milgard Work Opportunity Center.
Participants can earn 12 college credits while preparing
for entry-level positions and career advancement.
In Yakima, staff moved from their old location to a much
larger, 4,550-square-foot facility located at 10 N. 10th St.
in late winter. The new space has allowed for the addition
of several training programs including Retail Skills,
Projects with Industry and an Offender Re-entry Program.
The Longview Work Opportunity Center recently
expanded to nearly 4,000 square feet of training space,
classrooms and staff space. “The Job Resource Room
was a high priority for our community partners due to
a lack of similar resources in the community,” said Ron
Blasco, Longview Work Opportunity Center manager.
SCSEP gets $1.36M
for older workers
A $1.36 million federal grant will provide more job
KeyBank Super Refund Saturday volunteer Geoffrey Wuehrmann (right)
reviews the tax information for Vincent Young of Tacoma, who was among
the more than 60 participants Feb. 6 at Milgard Center. Tax refunds totaled
more than $102,000. The center will be a VITA site through April 15.
New Retail Skills
Training Program starts
The Retail Skills program provides real world, hands-on
training in a wide variety of retail skills. Tacoma Goodwill
stores provide an ideal training opportunity for people
interested in the retail field.
The training program is offered in Tacoma, Yakima and
Longview. In Tacoma, the refreshed Outlet store serves
as the training backdrop with an assigned instructor.
Store managers and employees are the best front line
instructors, as they provide immediate feedback to
participants and the Retail Skills instructor.

“ Goodwill gave me
training and placement services for older workers,
particularly in Pierce, Thurston, Grays Harbor and Lewis
counties where waiting lists are longest.

The Department of Labor grant announced Jan. 29 will

fund 140 placements into the Senior Community Service more confidence

Employment Program (SCSEP), according to Richard
Corak, director of Workforce Development for Tacoma
Goodwill. The money will also provide for additional
case management in South Lacey and Yakima, where
the emphasis will be on Hispanic outreach. Additional
recruitment of host agencies also will take place.
“We have seen a marked increase in need especially
in these tough times,” said Corak, who noted a third
of Goodwill’s SCSEP participants are over 65 and 41
percent face homelessness. “This grant will help shorten
the waiting list across our service area.”
SCSEP provides temporary subsidized, part-time
community service work for people age 55 and older to
help them build current work skills and develop a current
work history. Call Goodwill at 800.606.9849 or go online
to www.tacomagoodwill.org for information.
”
and self-esteem.
– Kathleen Coulombe,
Program Participant
The program kicked off in 2009 and since then, 14
people have been served with six graduates to date.
The goal for 2010 is to serve 23 individuals.
Kathleen Coulombe came to Goodwill wanting to get
off unemployment and change her life. Goodwill’s
retail skills program gave the stay-at-home mom the
work experience she needed to get work as a cashier.
“Goodwill gave me more confidence and self-esteem,”
said Coulombe.
 Goodwill Board Training Programs
Officers Food Service
President Nancy Beauchamp 253.573.6646
Jane Taylor
Treasurer Barista Training

A message
Chad Wright Ed Cedras 253.468.0130
Secretary
Frank Scoggins Logistics/Warehouse Training

from the CEO

Paul Drzewiecki 253.573.6758
Past President
Robert Bruback
Custodial Skills
When we moved into the new Milgard Work Opportunity At Large
Financial Education
Center last September we were excited for the expanded Cheryl Jones
Computer Skills/Office Essentials
training and education services we could provide people At Large John Tye 253.573.6644
in need. But we never dreamed how great the reaction Dean McSweeney
would be. In six months, the number of participants At Large Services
Toby Murray
served has grown by 140 percent over last year. Amazing! Youth:
Chief Executive Officer STEPS
The response to REACH, the collaborative of 18 agencies Terry A. Hayes J.R. Nobles 253.573.6682
housed on the first two floors to assist at-risk youth, has Board Members
Bruce Dammeier YouthBuild
also been incredible. More than 700 young people have Latasha Haynes 253.573.6746
come through the doors seeking help with getting their Jeff Durham
Nigel English
GED or needing job training and life skills. Mary "Buzz" Folsom Older Adults:
Arne L. “Skip” Haynes SCSEP
It’s been a time of growth for other areas. Since September, C.W. Herchold Program Manager
we have opened three new stores in Des Moines, Puyallup Don Johnson Tina Grieve, 360.349.2619
and Bonney Lake. We have also grown our contract and James Matteucci Tacoma
property services business and entered the community Jemima McCullum Walter Schoenhofen 253.573.6759
phase of our fund raising campaign. Carl Newhouse Longview
Ryan Petty Lenette Connolly 360.425.6929
Karen Seinfeld
As you know, the donations we receive and sell in our David Sidor Yakima
stores help fund our services, so please remember Judy Swain Kelly Fox 509.452.6061
Goodwill when doing your spring cleaning. Our new Brian Townsend
Adults with Disabilities/Disadvantages:
donation program with Tacoma Public Schools has been Pamela Transue, PhD
Supported Employment
a wonderful success. It is exciting to see young people Foundation Board Wendy Martindale 253.573.6629
learn how their donations can ultimately help change Officers
someone’s life. President Group Supported Employment
Mary “Buzz” Folsom Marty Kogle 253.573.6718
Because jobs change lives. Treasurer
James Loomis Ticket to Work, Choices
Tim Barr 253.573.6757
Secretary
Vicki Powers Projects with Industry
Board Members Kimberly Heymann 253.573.6653
David Senner
Terry A. Hayes, CEO Donald Johnson Vocational and Educational Assessment
John Folsom Diedre Puffer 253.573.6637
Honorary
Kathy Martin Wheels to Work
Larry Treleven James Watts 253.573.6760
Lavonne Northcutt
Michael W. Hansch Public Job Search Assistance:
Founding President Workforce Navigator
Richard Schmidtke Susan Newell 253.573.6814
Terry A. Hayes
Ex-Officio Donations
Toby Murray Financial Giving:
Immediate Past President Dean Hanks 253.573.6617
Tom Anderson
Willie C. Stewart Premier Donations Pickup
Executive Director Elaine Brabham 253.573.6687
Dean Hanks

Goodwill Purpose
Retail Stores and Training Centers Goodwill helps people with disabilities and other barriers to employment 1.800.584.7980
Work Opportunity Centers
go to work by providing jobs, training and educational opportunities. tacomagoodwill.org
 Tacoma Goodwill Industries
714 South 27th Street
Tacoma, WA 98409

NOW OFFERING BOXED LUNCHES

Choose your lunch entree
• Fresh sandwiches
• Wholesome wraps
• Bountiful salads, or
• Healthy vegetarian fare
It’s convenient and provides job training
for Goodwill’s Culinary Skills students!
Because Jobs Change Lives.
Call for pick-up.
(Please call 5 days in advance for
orders of 15 or more). 253.573.6570

Y
R—EAtoD— SAVE THE DATE
K
WOR TUESDAY, MAY 4, 2010
The Goodwill Breakfast
Keynote Speaker Dr. Ruby Payne
For sponsorship or table reservations:
253.573.6655 or tacomagoodwill.org

Scholarship ‘opens
so many doors’
For Ray Hernandez, a scholarship to a Goodwill
program changed his life. At 56, he had worked as a
painter in the aerospace industry before being let go
and eventually needing a family shelter. That’s where
he heard about Goodwill’s Custodial Skills program, a
state certified program for commercial cleaning work.

As a result of a Foundation scholarship, Hernandez

completed the program in January and now works
for Goodwill’s Go2 Services, providing property
management and janitorial services to a variety of
customers. “I tell people all the time about Goodwill,
especially if they can’t find a job,” he said.
Custodial Skills graduate Ray Hernandez (left) stands with instructor Fern
What would have happened without the scholarship? Livingston. The scholarship he received "opened so many doors" for jobs,
he said.
“I couldn’t tell you – if I didn’t come to Goodwill I
don’t know what I’d be doing right now,” he said.
“The scholarship opened so many doors for me.”
he said, noting especially the help of Custodial Skills
At his graduation ceremony, Hernandez had family Instructor Fern Livingston. “I’ll try and keep up the good
and friends on hand. “I’m very grateful for the support,” work.”