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Agenda
1
CoP Overview
Program Objective
To grow and maintain the corporate knowledge while
creating a learning organization that would increase our
intellectual capital, improve performance and achieve
operational excellence.
Business Drivers
o
Knowledge Classification
Tacit
Explicit
HUMAN CAPITAL
(Individual)
RELATIONAL CAPITAL
(Team/Community)
STRUCTURAL CAPITAL
(Organization)
Expertise
Networks
Intellectual Property
Experience
Relationships
Processes
Creativity
Interactions
Databases
Adaptability
Collaborations
Business Model
Corporate Knowledge
Knowledge we know
that we know
Knowledge we know
that we dont know
Knowledge we dont
know that we know
Knowledge we dont
know that we dont Know
Time To Act
Instrumentation & Control
Data Acquisition
Today
Local / Site
Specific
Data
Information
< 12
Months
Knowledge
> 12
Months
Business
Group /
Geographical
Global
Decisions
Impact
Two Assertions
Culture can be a barrier to KM
KM is a catalyst for culture change
Project based
People
70%
Technology
20%
Processes
10%
ShareK Program
About ShareK
ShareK (Share-Knowledge) is a
corporate knowledge sharing
program to promote sharing and
exploiting innovation, knowledge
and skills
ShareK focuses on:
Linking people to people
Linking people to knowledge
e-Standards
Lessons
Learned
Innovation
e-library
Best Practices
e-Services
Communities
of Practice
Organization
Workspaces
Knowledge Management
Capital Program
Optimization
Water
Conservation
Energy
Management
Asset Lifecycle
Management
Technology
Knowledge
Management
Enterprise Wide
HC Chain
Optimization
Corrosion
Management
Professional
Talent Development
Environmental
Protection
Nonmetallics
Low BTU Gas
Monetization
Downstream &
Strategic R&D
Carbon
Management
Quality Leadership
KM Program Pillars
KM Core Components
Assign specific roles and
responsibilities to provide
accountability in knowledge
level of workload.
management activities.
People
Process
recognition program.
Knowledge Base.
Governance
Technology
Our KM Strategies
Foster a Collaborative
Culture
Develop the
Knowledge Hub
RC
Harvest Knowledge
SC
HC
Create
Governance
Deploy
Business
Focused COP
Promote
Knowledge
Retained & Reuse
Provide KM
Training
Develop KM
Framework
Identify Key
Knowledge
Foster Collaboration
Identify Knowledge
Islands
Harvest
Knowledge
Promote ShareK
Develop
Knowledge Hub
What is a CoP?
CoP is a group of people of the same interest who
come together to share and to learn from one
another face-to-face and/or virtually
Communities of Practice
o
Concept
Knowledge
Seekers
Pool of Experts
Knowledge Base
Success Factors
People
Process
Technology
Awareness
Leadership
Sponsorship
Platform (ShareK)
CoP Offering
1
BROWSE
through the Knowledge Base
SEARCH
2
?
Knowledge Seeker
DISCUSS
CoP Structure
Support Group
Develop
Promote
Support
Knowledge Base
Calendar of
Events
Search
Users
Ask Experts
Ask
Discuss
Discussion Forum
Best Practices
Lessons Learned
Technical Papers
Validate
Answer
Utilization
Reports
Organize
Share
Technical Alerts
Round Table
Discussions
Handy Links
Embed
Manage
Events
Sponsor
Report
Mandate
Recognize
Champion
Share
Experts/Moderators
Search
FAQs
CoP Workflow
Share
Knowledge
Base
Browse
Users
Search
Peer Discussion
What do I do if...?
You can try
What if ?
Users
In my experience
Experts
/SMEs
CSD
Knowledge
Innovation
P&CSD
New Methods
Knowledge
R&D
Inspection
Department
Knowledge
Knowledge
ITWE
KNOWLEDGE BASE
TIC
Publications
Engineering
Standards
Methodologies
Grow Saudi
Aramcos
Intellectual
Capital
Share best
practices
between Saudi
Aramco
facilities
Reduce rework
for subject
matter experts
Find
knowledge
quicker for the
knowledge
seeker
Challenges
CoPs Sponsors
Chairman
IT
ES Users
Managers
Professional
Bodies
(Discipline Owners)
Collaboration &
Engagement
Effective
Support
Moderators
Field Users
Effective sharing best
practices between SA
plants
SMEs
TKSU
EK&RD
Better Accountability
Synergized and Cooperative
IT
13
Professional
Bodies
(Discipline Owners)
Moderators
CoP 1
CoP 2
CoP 3
CoP n
SMEs
SMEs
SMEs
SMEs
TKSU
EK&RD
13 Professional Bodies
Std. Committees
Custody Measurement
High Integrity Protective System
Instrumentation
Custody
Measurement
CoP
HIPS
CoP
Instrumentation
CoP
More CoPs
to be developed
CoP Charter
Sponsors (Professional Body)
CoPs progress update on
communication meetings
Report progress to the champion
Recognition program
SMEs
Redirect questions to CoP
Respond to questions
Engage in discussions on CoP
Moderators
Encourage SMEs and members to use
the CoP
Follow-up on unanswered questions
Manage the content
EK&RD
Develop full functional CoPs
Support all stakeholders
KM/CoP awareness
Help with the campaign
- Management Engagement
- Accountability
- Top down and bottom up
Case Study
Conclusion
Knowledge play vital role in companys Accelerated Transformation