Milan 2015

overview

key facts

infrastructure

proprietary systems

services MT+

open discussion

1
Overview

1.1 History
Milano Teleport was founded in 1997 by private investors and it was the first Italian satellite
company established in the wake of the telecommunications deregulation of the 1990s.
Until 2004 the company had offered broadcasting services. In 2005 Milano Teleport started
offering broadband services in developing countries such as Africa, Middle East and to
maritime clients.

The boom of Internet as an information and entertainment source meant that by 2011 the
distribution of services was split 50% broadcasting and 50% broadband.
Currently services distribution is 60% broadband and 40% broadcast.
Within the broadband service area, 40% of clients are terrestrial and 60% are maritime and
the maritime business is still increasing. Some of Milano Teleports sea bound clients include
tankers, cargo shipping companies, tugs, barges, rigs, cruise ships, mega yachts. Turnover
for terrestrial customers is mainly generated in Africa, South America and Middle East.

Milano Teleport - Company Profile

1.2 Highlights
300 +

Strategic alliances with the most

important Distributors and local
Services Companies

230+ vessels
(80% Merchant marine;
20% Offshore, Cargo,
Cruise, Ferries, Yachts and
many others)

VSAT land sites

mainly in Africa,
Middle East and
South America

More than

1,5 Mil

more than

of VOIP minutes

25 satellite networks
MT provides both regional and global
Coverage, to Dedicated or Shared
Networks.
Milano Teleport - Company Profile

1.3 Improving maritime

iSeaglobal turnover C.A.G.R. of 30% since 2009.
iSeaglobal trademark was created in 2006, to identify VSAT services for maritime business run
by MT.
After 7 years in the industry, MT is now recognized as a global maritime VSAT player, and
competes with the biggest operators in the market.
The maritime team has developed proprietary solutions which allow a powerful control of the
antennas installed on board and in-depth analysis of data transmission performance.

Milano Teleport - Company Profile

1.4 Solutions

Government

Construction

Mining

Oil & Gas

TV

Maritime

Milano Teleport - Company Profile

Yachting

1.5 Products

Hardware

Services

Software Tools

NOC

Milano Teleport - Company Profile

Technologies

1.6 Services
Base Services
-

Satellite DSL and WiFi

Hardware supplying
Equipment Hosting
Backhauling
TV contribution
Engineering services

Value Added
Services

Milano Teleport - Company Profile

Encrypted communications
Pay as you go
Playout in cloud
VOIP
VPN
IPTV

1.7 Key Elements

Global VSAT Solution

Flat and Shared services

24/7

regional and
multi-regional coverage

unlimited downloads

maintenance
and support

Bandwidth guaranteed

Antenna remote monitoring

Automatic satellite roaming

and large burst (MIR)

proprietary software tools

proprietary software tool

Milano Teleport - Company Profile

1.8 Why we make the difference

Ku and C band solutions
are available as

Specific for 1 area

For 1 region
Global

Hardware provider
agnostic, we work with

Intellian, Orbit, SeaTel, Thrane, KNS

Other brands to be tested/approved upon request

Flexibility

Contract term (O.U., 6 months, 1-2-3 years, seasonal)

Bandwidth management
Installation services

Independent

We work with all the satellite operators and we can provide any kind of
hardware upon request

Back-up Satellite

We offer more than 1 satellite on the same area, allowing user to

automatically switch to back-up satellite in case of blockage (SatJumper
service)

Milano Teleport - Company Profile

1.9 Assets

Iscritto al registro
fornitori UN
United Nations
Global marketplace
UNGM registration
number is 179603

Membro WTA
World Teleport
Association

Licenza Art. Ex.

28 Tullps

Milano Teleport - Company Profile

ISO
9001:2008

REI
Registro
Eccellenze
Italiane

2
Key Facts

2.1 Ku band coverage - actual

AM44

E10A

NSS-6 Australia

T11N Africa

Amos-5 Ku2

E70B SEA

NSS-6 NEA

T11N America

Amos-5 Ku3

E70B wide

NSS-12 ME

T12 South America

E21B

IS-14

T11N EU

T14R AOR

Milano Teleport - Company Profile

2.2 C band coverage - actual

NSS-9 GB

SES-4 GB

Amos-5 Sub .S

NSS-12 GB

Yamal 202

NSS-12 EH

Milano Teleport - Company Profile

SES-4 WH

2.3 Worldwide presence

Teleports

Assistance

Milano Teleport - Company Profile

HQ/Sales Offices

2.4 Main satellite operator partners

Milano Teleport - Company Profile

3
Infrastructure

3.1 Skypark

6000+
sqm.

53%
available
to host
antennas

Milano Teleport - Company Profile

3.2 Platforms

Milano Teleport - Company Profile

3.3 Backbone access

Milano Teleport - Company Profile

Customer Support

Data
center
Milano Teleport has
recently restructured
its Data Center which is
90 sqm (50%
occupancy rate),
+ 30 sqm extension
already approved.

Milano Teleport - Company Profile

3.5 NOC
Milano Teleport has an automated Monitoring, Diagnostics and Control system. NOC
provides 24 x 7 support from the Teleport in Lacchiarella (Milan).

Maintenance, Assistance, Provisioning (MAP)

Acquisition/Take-over

System / Dispatcher NOC

Planning

NOC Operator, Operations & Customer Care Manager

Management

Senior NOC Operator, NOC Operator

Closure

Senior NOC Operator, NOC Operator

Confirmation

Dispatcher NOC

Milano Teleport - Company Profile

3.6 NOC
Milano Teleport has an automated Monitoring, Diagnostics and Control system. NOC
provides 24 x 7 support from the Teleport in Lacchiarella (Milan).

Maintenance, Assistance, Provisioning (MAP)

Acquisition/Take-over

Contact Point:
Phone Customer Care

eMail Customer Care

Web Customer Care

2 Service
levels

Standard

2 Maintenance
types

Ordinary
Extra Ordinary

Premium

Milano Teleport - Company Profile

4
Proprietary Systems

4.1 Key Information Management

In-house Developed Software tool

Through a user friendly interface, the user can monitor in real time the following information: Track
real time data, Modem status, Traffic quantitative analysis, Network and service status, Bandwidth
usage verification, Signal strength and quality.

Milano Teleport - Company Profile

4.2 SatJumper TM

In-house Developed Software tool

Runs on-board the vessel (dedicated laptop)
Automatically selects the strongest available satellite, always guaranteeing the best possible
connection, with an auto learning algorithm (smart system)

Milano Teleport - Company Profile

4.3 Maritime Monitor

In-house Developed Software tool

Drastically reducing the troubleshooting effort
Through a user friendly interface, the user can monitor in real time the system, providing: SNR, IP
throughput, Antenna status, Vessel heading, Modem status, GPS, etc.
Through username and password, the dealer, IT manager or final customer can access to key info
respectively of their vessel or their fleet

Milano Teleport - Company Profile

Milano Teleport spa

Via Cascina nuova 1
20084 Lacchiarella (MI)
www.milanoteleport.com