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These spreadsheet exhibits relate to the case A&D High Tech (A): Managing Projects for

Success, Case #KEL156.


2006 by the Kellogg School of Management, Northwestern University. This case was
prepared by Derek Yung 03 and Alex Gershbeyn 03 under the supervision of Professor
Mark Jeffery. Cases are developed solely as the basis for class discussion. Some facts within
the case have been altered for confidentiality reasons. Cases are not intended to serve as
endorsements, sources of primary data, or illustrations of effective or ineffective
management. To order copies or request permission to reproduce materials, call 800-5457685 (or 617-783-7600 outside the United States or Canada) or e-mail
custserv@hbsp.harvard.edu. No part of this publication may be reproduced, stored in a
retrieval system, used in a spreadsheet, or transmitted in any form or by any means
electronic, mechanical, photocopying, recording, or otherwisewithout the permission of the
Kellogg School of Management.

Exhibit 5a - WBS
WBS ID
1
1.1
1.1.1
1.2
1.2.1
1.2.2
1.2.3
1.2.4
1.2.5
1.3
1.3.1
1.3.1.1
1.3.1.2
1.3.1.3
1.3.1.4
1.3.1.5
1.3.1.6
1.3.2
1.3.3
1.3.4
1.4
1.4.1
1.4.2
1.4.3
1.4.4
1.4.5
1.4.6
1.4.7
1.4.8
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.6.3
1.6.4
1.6.5
1.7
1.7.1
1.7.2
1.7.3
1.7.4
1.7.5
1.7.6
1.7.7
1.7.8
1.7.9

Task Name
Overall Project
Project Management
Manage Project
System Requirements
Gather Business Requirements
Design Business Process Flows
Finalize Technical Requirements
Create Operational Requirements
Identify Technical Infrastructure Needs
Software Requirements
Create Functional Requirements
Capture Customer Profile
View and Search Product Catalog
Updating and Calculating Shopping Cart
Taking Payments
Submit Order
Check Order History & Order Status
Create Data Requirements
Create ERP Interface Requirements
Create User Interface Requirements
Detailed Design
Design Capture Customer Profile Pages & Components
Design View and Search Product Catalog Pages & Components
Design Updating and Calculating Shopping Cart
Design Taking Payments Pages & Components
Design Submit Order Pages & Components
Design Check Order History & Order Status Pages & Components
Design Logical & Physical Data Model
Design ERP Interface
Test Planning
Gather Testing Requirements
Creat System Test Plan & Test Cases
Write System Test Scriipts
Technical Infrastructure
Create Development Environment
Create Testing Environment
Support Development Environment
Support Testing Environment & Deployment
Support Database
Development & Unit Test
Build Capture Customer Profile Pages & Components
Build View and Search Product Catalog Pages & Components
Build Updating and Calculating Shopping Cart
Build Taking Payments Pages & Components
Build Submit Order Pages & Components
Build Check Order History & Order Status Pages & Components
Build Logical & Physical Data Model
Build ERP Interface
Support Development & Assembly Test

Exhibit 5a - WBS
1.8
1.8.1
1.8.1.1
1.8.1.2
1.8.2
1.8.3
1.9
1.9.1
1.9.2
1.9.3

Testing
Perform Assembly Testing
Perfrom Phase 1 Testing
Perform Phase 2 Testing
Perform System Testing
Perform Validation Testing
Deployment
Implement System
Deploy To Production
Project Wrap-Up

Exhibit 5b - Task Estimate


WBS ID
1
1.1
1.1.1
1.2
1.2.1
1.2.2
1.2.3
1.2.4
1.2.5
1.3
1.3.1
1.3.1.1
1.3.1.2
1.3.1.3
1.3.1.4
1.3.1.5
1.3.1.6
1.3.2
1.3.3
1.3.4
1.4
1.4.1
1.4.2
1.4.3
1.4.4
1.4.5
1.4.6
1.4.7
1.4.8
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.6.3
1.6.4
1.6.5
1.7
1.7.1
1.7.2
1.7.3
1.7.4
1.7.5
1.7.6
1.7.7
1.7.8
1.7.9

Task Name
Overall Project
Project Management
Manage Project
System Requirements
Gather Business Requirements
Design Business Process Flows
Finalize Technical Requirements
Create Operational Requirements
Identify Technical Infrastructure Needs
Software Requirements
Create Functional Requirements
Capture Customer Profile
View and Search Product Catalog
Updating and Calculating Shopping Cart
Taking Payments
Submit Order
Check Order History & Order Status
Create Data Requirements
Create ERP Interface Requirements
Create User Interface Requirements
Detailed Design
Design Capture Customer Profile Pages & Components
Design View and Search Product Catalog Pages & Components
Design Updating and Calculating Shopping Cart
Design Taking Payments Pages & Components
Design Submit Order Pages & Components
Design Check Order History & Order Status Pages & Components
Design Logical & Physical Data Model
Design ERP Interface
Test Planning
Gather Testing Requirements
Creat System Test Plan & Test Cases
Write System Test Scriipts
Technical Infrastructure
Create Development Environment
Create Testing Environment
Support Development Environment
Support Testing Environment & Deployment
Support Database
Development & Unit Test
Build Capture Customer Profile Pages & Components
Build View and Search Product Catalog Pages & Components
Build Updating and Calculating Shopping Cart
Build Taking Payments Pages & Components
Build Submit Order Pages & Components
Build Check Order History & Order Status Pages & Components
Build Logical & Physical Data Model
Build ERP Interface
Support Development & Assembly Test

Work Est (days)

127
8
4
6
15
2

4
6
3
6
4
3
3
7
4
13.5
13.5
6
6
16
4
18
20
14
20
22
20
34.2
3.8
46
4.6
13
12
7
6
24
6
15.5
18
46

Exhibit 5b - Task Estimate


1.8
1.8.1
1.8.1.1
1.8.1.2
1.8.2
1.8.3
1.9
1.9.1
1.9.2
1.9.3

Testing
Perform Assembly Testing
Perfrom Phase 1 Testing
Perform Phase 2 Testing
Perform System Testing
Perform Validation Testing
Deployment
Implement System
Deploy To Production
Project Wrap-Up

12
20
160
80
80
8
90

Exhibit 5c - Resources
Resource Name
Chris Johnson (Project Manager)
Ryan Neff (Functional Lead)
Stacy Lyle (Functional Analyst)
Rick Burke (Infrastructure Lead)
Marc Sanders (Development Lead)
Developer 1 (TBD)
Sanjay Vohra (DBA)
Kara Siposki (Test Lead)
Todd Eliason (Tester)
Developer 2 (TBD)
Developer 3 (TBD)

Standard Rate
$75.00/hr
$75.00/hr
$75.00/hr
$75.00/hr
$75.00/hr
$165.00/hr
$75.00/hr
$75.00/hr
$75.00/hr
$175.00/hr
$175.00/hr

Overtime Rate
$75.00/hr
$75.00/hr
$75.00/hr
$75.00/hr
$75.00/hr
$230.00/hr
$75.00/hr
$75.00/hr
$75.00/hr
$250.00/hr
$250.00/hr

Exhibit 5d - Resource Assignments


WBS ID
1
1.1
1.1.1
1.2

Task Name
Overall Project
Project Management
Manage Project
System Requirements

Work Est (days) Resource Name

1.2.1

Gather Business Requirements

1.2.2
1.2.3

Design Business Process Flows


Finalize Technical Requirements

4
6

1.2.4
1.2.5
1.3
1.3.1
1.3.1.1
1.3.1.2
1.3.1.3
1.3.1.4
1.3.1.5
1.3.1.6
1.3.2
1.3.3
1.3.4
1.4

Create Operational Requirements


Identify Technical Infrastructure Needs
Software Requirements
Create Functional Requirements
Capture Customer Profile
View and Search Product Catalog
Updating and Calculating Shopping Cart
Taking Payments
Submit Order
Check Order History & Order Status
Create Data Requirements
Create ERP Interface Requirements
Create User Interface Requirements
Detailed Design

15
2

Rick Burke (Infrastructure Lead)

4
6
3
6
4
3
3
7
4

Ryan Neff (Functional Lead)


Ryan Neff (Functional Lead)
Ryan Neff (Functional Lead)
Stacy Lyle (Functional Analyst)
Ryan Neff (Functional Lead)
Ryan Neff (Functional Lead)
Stacy Lyle (Functional Analyst)
Stacy Lyle (Functional Analyst)
Stacy Lyle (Functional Analyst)

1.4.1

Design Capture Customer Profile Pages & Components

13.5

1.4.2
1.4.3

Design View and Search Product Catalog Pages & Components


Design Updating and Calculating Shopping Cart

13.5
6

1.4.4

Design Taking Payments Pages & Components

1.4.5

Design Submit Order Pages & Components

16

127

Chris Johnson (Project Manager)


Ryan Neff (Functional Lead),Stacy Lyle (Functional
Analyst)
Ryan Neff (Functional Lead),Stacy Lyle (Functional
Analyst)
Rick Burke (Infrastructure Lead)
Ryan Neff (Functional Lead),Stacy Lyle (Functional
Analyst),Rick Burke (Infrastructure Lead)

Marc Sanders (Development Lead),Ryan Neff


(Functional Lead)[50%]
Developer 1 (TBD),Ryan Neff (Functional Lead)
[50%]
Developer 1 (TBD),Ryan Neff (Functional Lead)
Marc Sanders (Development Lead),Stacy Lyle
(Functional Analyst)
Marc Sanders (Development Lead),Ryan Neff
(Functional Lead)

Exhibit 5d - Resource Assignments


1.4.6

Design Check Order History & Order Status Pages & Components

1.4.7

Design Logical & Physical Data Model

18

1.4.8
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.6.3
1.6.4
1.6.5
1.7
1.7.1
1.7.2
1.7.3
1.7.4
1.7.5
1.7.6
1.7.7
1.7.8

Design ERP Interface


Test Planning
Gather Testing Requirements
Creat System Test Plan & Test Cases
Write System Test Scriipts
Technical Infrastructure
Create Development Environment
Create Testing Environment
Support Development Environment
Support Testing Environment & Deployment
Support Database
Development & Unit Test
Build Capture Customer Profile Pages & Components
Build View and Search Product Catalog Pages & Components
Build Updating and Calculating Shopping Cart
Build Taking Payments Pages & Components
Build Submit Order Pages & Components
Build Check Order History & Order Status Pages & Components
Build Logical & Physical Data Model
Build ERP Interface

20

1.7.9
1.8
1.8.1
1.8.1.1

Support Development & Assembly Test


Testing
Perform Assembly Testing
Perfrom Phase 1 Testing

46

1.8.1.2

Perform Phase 2 Testing

20

Marc Sanders (Development Lead),Ryan Neff


(Functional Lead)
Sanjay Vohra (DBA),Stacy Lyle (Functional Analyst)
Developer 1 (TBD),Stacy Lyle (Functional Analyst)

14
20
22

Kara Siposki (Test Lead),Todd Eliason (Tester)


Kara Siposki (Test Lead),Todd Eliason (Tester)
Kara Siposki (Test Lead),Todd Eliason (Tester)

20
34.2
3.8
46
4.6

Rick Burke (Infrastructure Lead)


Rick Burke (Infrastructure Lead)[90%]
Rick Burke (Infrastructure Lead)[10%]
Rick Burke (Infrastructure Lead)
Sanjay Vohra (DBA)[10%]

13
12
7
6
24
6
15.5
18

Developer 2 (TBD)
Developer 3 (TBD)
Developer 3 (TBD)
Developer 2 (TBD)
Developer 2 (TBD),Developer 3 (TBD)
Marc Sanders (Development Lead)
Sanjay Vohra (DBA)[50%]
Developer 1 (TBD)
Ryan Neff (Functional Lead),Stacy Lyle (Functional
Analyst)

12

Marc Sanders (Development Lead)


Marc Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD)

Exhibit 5d - Resource Assignments

1.8.2

1.8.3
1.9

1.9.1

1.9.2

Perform System Testing

Perform Validation Testing


Deployment

Implement System

Deploy To Production

160

Kara Siposki (Test Lead),Todd Eliason (Tester),Marc


Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan
Neff (Functional Lead),Stacy Lyle (Functional
Analyst)

80

Kara Siposki (Test Lead),Todd Eliason (Tester),Marc


Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan
Neff (Functional Lead),Stacy Lyle (Functional
Analyst)

80

Kara Siposki (Test Lead),Todd Eliason (Tester),Marc


Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan
Neff (Functional Lead),Stacy Lyle (Functional
Analyst)

Kara Siposki (Test Lead),Todd Eliason (Tester),Marc


Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan
Neff (Functional Lead),Stacy Lyle (Functional
Analyst)
Kara Siposki (Test Lead),Todd Eliason (Tester),Marc
Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan
Neff (Functional Lead),Stacy Lyle (Functional
Analyst),Rick Burke (Infrastructure Lead)

1.9.3

Project Wrap-Up

90

Exhibit 5e - Scheduling
Task ID
1
2
3
4

WBS ID
1
1.1
1.1.1
1.2

Task Name
Overall Project
Project Management
Manage Project
System Requirements

Work Est (days) Leveling Delay


0 edays
0 edays
127
0 edays
0 edays

Predecessors

1.2.1

Gather Business Requirements

0 edays

6
7

1.2.2
1.2.3

Design Business Process Flows


Finalize Technical Requirements

4
6

0 edays
0 edays

8
9
10
11
12
13
14
15
16
17
18
19
20
21

1.2.4
1.2.5
1.3
1.3.1
1.3.1.1
1.3.1.2
1.3.1.3
1.3.1.4
1.3.1.5
1.3.1.6
1.3.2
1.3.3
1.3.4
1.4

Create Operational Requirements


15
Identify Technical Infrastructure Needs 2
Software Requirements
Create Functional Requirements
Capture Customer Profile
4
View and Search Product Catalog
6
Updating and Calculating Shopping Cart 3
Taking Payments
6
Submit Order
4
Check Order History & Order Status
3
Create Data Requirements
3
Create ERP Interface Requirements
7
Create User Interface Requirements
4
Detailed Design

0 edays
0 edays
0 edays
0 edays
0 edays
5 edays
0 edays
6 edays
0 edays
0 edays
0 edays
0 edays
0 edays
0 edays

5,6
7,8

22

1.4.1

Design Capture Customer Profile Page 13.5

0 edays

23
24

1.4.2
1.4.3

Design View and Search Product Catal 13.5


Design Updating and Calculating Shoppi 6

0 edays
0 edays

25

1.4.4

Design Taking Payments Pages & Comp 6

11 edays

26

1.4.5

Design Submit Order Pages & Compone 16

0 edays

5,6,8

13
12,13,14,15
16
12,13
16SS
11SS
10

23

22,23,24,25

Exhibit 5e - Scheduling
27

1.4.6

Design Check Order History & Order St 4

0 edays

28

1.4.7

Design Logical & Physical Data Model

0 edays

29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48

1.4.8
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.6.3
1.6.4
1.6.5
1.7
1.7.1
1.7.2
1.7.3
1.7.4
1.7.5
1.7.6
1.7.7
1.7.8

Design ERP Interface


20
Test Planning
Gather Testing Requirements
14
Creat System Test Plan & Test Cases
20
Write System Test Scriipts
22
Technical Infrastructure
Create Development Environment
20
Create Testing Environment
34.2
Support Development Environment
3.8
Support Testing Environment & Deploym 46
Support Database
4.6
Development & Unit Test
Build Capture Customer Profile Pages 13
Build View and Search Product Catalog 12
Build Updating and Calculating Shopping7
Build Taking Payments Pages & Compon6
Build Submit Order Pages & Component 24
Build Check Order History & Order Sta 6
Build Logical & Physical Data Model
15.5
Build ERP Interface
18

0 edays
0 edays
23 edays
0 edays
0 edays
0 edays
0 edays
0 edays
0 edays
0 edays
0 edays
0 edays
0 edays
0 edays
0 edays
14 edays
0 edays
0 edays
0 edays
0 edays

22,23,24,25

49
50
51
52

1.7.9
1.8
1.8.1
1.8.1.1

Support Development & Assembly Test 46


Testing
Perform Assembly Testing
Perfrom Phase 1 Testing
12

0 edays
0 edays
0 edays
0 edays

21

53

1.8.1.2

Perform Phase 2 Testing

0 edays

44,45,46,52,47,48

18

20

26

11
31,21
32
9
35
35
36
47
35
22
23
24,42
25
26,41,42,43,44
27
28
29

31
41,42,43

Exhibit 5e - Scheduling

54

1.8.2

Perform System Testing

160

0 edays

51,32,33

55
56

1.8.3
1.9

Perform Validation Testing


Deployment

80

0 edays
0 edays

54
50

57

1.9.1

Implement System

80

0 edays

58

1.9.2

Deploy To Production

0 edays

57

59

1.9.3

Project Wrap-Up

90

0 edays

58

Exhibit 5e - Scheduling
Resource Name

Chris Johnson (Project Manager)


Ryan Neff (Functional Lead),Stacy Lyle (Functional
Analyst)
Ryan Neff (Functional Lead),Stacy Lyle (Functional
Analyst)
Rick Burke (Infrastructure Lead)
Ryan Neff (Functional Lead),Stacy Lyle (Functional
Analyst),Rick Burke (Infrastructure Lead)
Rick Burke (Infrastructure Lead)

Ryan Neff (Functional Lead)


Ryan Neff (Functional Lead)
Ryan Neff (Functional Lead)
Stacy Lyle (Functional Analyst)
Ryan Neff (Functional Lead)
Ryan Neff (Functional Lead)
Stacy Lyle (Functional Analyst)
Stacy Lyle (Functional Analyst)
Stacy Lyle (Functional Analyst)
Marc Sanders (Development Lead),Ryan Neff
(Functional Lead)[50%]
Developer 1 (TBD),Ryan Neff (Functional Lead)
[50%]
Developer 1 (TBD),Ryan Neff (Functional Lead)
Marc Sanders (Development Lead),Stacy Lyle
(Functional Analyst)
Marc Sanders (Development Lead),Ryan Neff
(Functional Lead)

Exhibit 5e - Scheduling
Marc Sanders (Development Lead),Ryan Neff
(Functional Lead)
Sanjay Vohra (DBA),Stacy Lyle (Functional Analyst)
Developer 1 (TBD),Stacy Lyle (Functional Analyst)

Kara Siposki (Test Lead),Todd Eliason (Tester)


Kara Siposki (Test Lead),Todd Eliason (Tester)
Kara Siposki (Test Lead),Todd Eliason (Tester)
Rick Burke (Infrastructure Lead)
Rick Burke (Infrastructure Lead)[90%]
Rick Burke (Infrastructure Lead)[10%]
Rick Burke (Infrastructure Lead)
Sanjay Vohra (DBA)[10%]
Developer 2 (TBD)
Developer 3 (TBD)
Developer 3 (TBD)
Developer 2 (TBD)
Developer 2 (TBD),Developer 3 (TBD)
Marc Sanders (Development Lead)
Sanjay Vohra (DBA)[50%]
Developer 1 (TBD)
Ryan Neff (Functional Lead),Stacy Lyle (Functional
Analyst)

Marc Sanders (Development Lead)


Marc Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD)

Exhibit 5e - Scheduling
Kara Siposki (Test Lead),Todd Eliason (Tester),Marc
Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan
Neff (Functional Lead),Stacy Lyle (Functional
Analyst)
Kara Siposki (Test Lead),Todd Eliason (Tester),Marc
Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan
Neff (Functional Lead),Stacy Lyle (Functional
Analyst)
Kara Siposki (Test Lead),Todd Eliason (Tester),Marc
Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan
Neff (Functional Lead),Stacy Lyle (Functional
Analyst)
Kara Siposki (Test Lead),Todd Eliason (Tester),Marc
Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan
Neff (Functional Lead),Stacy Lyle (Functional
Analyst)
Kara Siposki (Test Lead),Todd Eliason (Tester),Marc
Sanders (Development Lead),Developer 1
(TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan
Neff (Functional Lead),Stacy Lyle (Functional
Analyst),Rick Burke (Infrastructure Lead)

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