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Hisense

Customer Service Manual

Content
1

Safety Items

Specification

Control Panel

Washer Characteristics

Install Introduce

Structure Perspective

Breakdown Maintenance Index

Main Part Parameter

Timer Wire Diagram

Customer Service
1. Safety Items
1.1

Please dont use illegal spare parts


the spare parts of our washer have been special design and strict

test ,the function reach national and corporation criterion, and the machine
can safegood work, in process of maintenance, if you want replace the
component part, please firstly choose the part that our company
supply ,and then change it .if you dont ,the some wrong happened ,the
company will not be responsible for it.
1.2

Machine must be safe ground connection

(1) Before install and maintenance ,must be make sure good ground
connection in customer home, if no, it can make more serious static
phenomenon ,the customer will be scared or hurted,please make sure
warn customer and solve it himself
(2) Please dont use transformer, universal plugpower socket and so on
prevent damage machine and hurt customer himself and customers
belongings because of too large power
(3) Such as the plug and the socket do not match, the customer change the
power socket ,anybody can not change the plug of machine
1.3

using attention and maintenance safe


(1) before clearing and maintenance, must be cut off power supply
(2) after machine using or adjust done, should be close water source and
unplugged the power cord

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Customer Service

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(3) when machine using, please fellow the basic safe rules
a. please dont touch or operate washer when your hand humid or
barefoot
b. unplugged the power cord, please do not pull it
c. the washer not insolate, also not be wet water
d. please dont operate washer when nobody take care of the children
e. before wash, must be clear the stuff at the pocket, like as coinspaper
pen and so on
f. when washer spin, dont open the cover
g. please protect control panel, dont use sharp objects to scratch,
otherwise may lead to water infiltration, and may be leakage

Customer Service
3. C ontrol panel

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Customer Service

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4. Washer C haracteristics
4.1P anel function button
E co button
Shorten wash time, lower wash temperature, and reduce water consumption to
reach perfect wash and clean performance, and reduce energy consumption.
If the Eco Function is set, no Prewash, Rinse Hold or Super Foam Clear function
can be set.

Prewash button
Suitable for heavily soiled (e.g., soil, dust).
The programme is prolonged for 18 minutes.
If the Prewash function is set, Eco Wash function cannot be set.
Extra rinse button
Add one rinse to prolong rinse time.
The function is suitable for areas with soft water, or towash baby wear, or people
whose skin is sensitive to detergent.
If the function is set, Eco wash function cannot be set any more.
R inse hold button
If you select Rinse hold, the laundry remains in the last rinse water without
progressing to the final spin cycle, to avoid creasing and prevent colours from changing.
It is recommended to select the function when washing synthetic or delicate wear.
If you want to delay spin, the function will be useful.
Note: When the programme runs to the step before spin, the machine will delay spinning.
How to end Rinse Hold function:
Press Start/Pause button or function button, and then the washing machine will run
spinning progress automatically. When spinning finishes, the programme ends.

Customer Service

spin speed button


The programme defaults to the max. spin speed.
Press buttons to select other spin speeds.
If spin speed 0 selected, the last spin process will be canceled and the
machine only dewaters before the end of programme.

delay

Delay function allows to run the machine at the consumers convenience,


for example, at night when electricity is cheaper.
Select programme, temperature and options.
Press Speed +Temp. button to select the delay time by 1 to 23 hours;
delay time shall be longer than wash time;
The time delay indication disappears when the programme starts and it is
replaced by the remaining programme time.
If the programme starts, the digital window will display the remaining time
andDelay alternatively; when the time counts down to the total wash
time, it will only display the remaining time and the washing starts.
Cancel Delay :
Before pressing Start/Pause button, turn programme selector to another
programme position.

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Customer Service

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Programme start
Switch on and select program required and corresponding function keys,
then press the Pause/Start Key to run the program
Child Lock
To strengthen the safety of children, the machine is equipped with Child Lock
function.
When the programme starts, press Temp. + Optionbutton simultaneously,
LED will display SAFE ON after buzzing, and then Child Lock is set up;
When the single lock is set, all function buttons will be shielded;
When the programme starts, press Temp.+ Option button simultaneously,
LED will display SAFE OFF after buzzing, and then Child Lock is released;
When power is shut down, child lock is released.
Reload in Process
If you want to reload clothes in the process of washing, please press Start/Pause
button.
If the door can be opened in the process, remaining time and child lock indicators
in display will flashes. Until child lock indicator turns off, you can open the door to
load clothes.
If the child lock indicator doesnt flash, it indicates that current temperature is
over 50C or you have passed the time for reloading in the process, namely no
clothes allowed to load into the machine.
Programme End
When programme finished its running, it will display end. If no operation is
taken in 30 seconds, the machine will turn off automatically.
1. Press OFF button for 2 seconds to turn off the machine;
2. Close the tap;
3. Open the door and take the washed clothes out;
4. Slightly open the door to remove moisture in the pump.
Change programme or optional function
after the programme starts.
1. Press OFF button for 2 seconds to turn off the machine;
2. Restart the machine and select new programme and options. If needed,
select spin speed.
3. Re-press Start/Pause button to start new programme.
Dont add detergent any more.

Customer Service
Door open indication
Before starting and after end of a programme, the lamp lights to show
that the door can be opened, as long as the wash programme is running, the
door remains locked and must on no account be forced open. in case you have
an urgent need to open it during the running programme,refer tocancel
(reset)a running programme before the end.
R ed indications
Water tap closed
The a ppliance has no or insufficient water supply, open the water
tap; If the indication still lights up, refer to the troubleshooting guide
in the instructions for use.
C lean pump
Waste water is not pumped out, check whether the drain hose is
kinked or the filter must be cleaned; in the latter case refer to the instructions
for use (removing the filter).
Programme end
All the lights of the programme sequence indicator are off, and the door
openindication lights up.
Turn the programme selector to the off position.
C lose the water tap.
Open the door and unload the machine.
Leave the door open to allow the drum to dry.

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C hange programme and/or options after programme start


Press the start/pausebutton to pause the programme.the light flashes.
Select the new programme (with temperature),any options and another
spin speed if you want.
Press the start/pausebutton again. The new programme continues at
the same position where the previous programme was interrupted;do not add
detergent for this programme.
C ancel (reset) a running programme before the end
theresetbutton cancels a programme before the end.
Press theresetbutton for at least 3 seconds.
Any existing water is drained out before the door can be opened.

Customer Service
5. Install Introduce

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6. S tructure Perspective
6.1 Entirety

6.2 Inlet system

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6.3 Tub

6.4 Drain system

6.5 Door assembly

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WW10510514

461970419661

W10282691

46197043590

46197042380

46197042379

46197042387

Customer Service
9. Circuit Diagram

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