OUR NATIONAL

N AT I O N A L S E RV I C E P R O G R A M S

SERVICE
PROGRAMS
ARE MILES AHEAD OF THE
COMPETITION.
Nearly 200 offices and 1,700 factory-trained service technicians put us within 50 miles of 95% of our customers. Being
miles ahead of the competition lets us be minutes, hours and
even days ahead on service calls.
We get there fast and we get your equipment up and running
fast, too, 85% of the time on the first call. In fact, when no
parts are required, we're successful 100% of the time.
Weve put $58 million into our service vans.
Hobart service vans are virtual warehouses on wheels, collectively stocked with $58 million in parts alone. If we don't
have a part either in the van or back at the service center,
we'll have it delivered overnight from the Hobart National
Distribution Center, which continuously stocks 35,000 separate parts (valued at about $36 million).

Local service. National programs.

For customers requiring service over a broad geographic area,
Hobart is your single
point of contact. We
will coordinate all your
service activities
through our national
computer network,
relieving you of the
need to manage a
number of different
service companies.
The most comprehensive line of service programs
in the industry.
Hobart service programs are designed to help you get the most
out of your equipment investment. With Hobart service, you can
pick the program thats right for you.
Delivery and Installation
Service Repairs (warranty and non-warranty)
Preventive Maintenance
Service Contracts
Extended Warranty Contracts

Training to keep your equipment in top shape.

On call 24 hours a day, 7 days a week, Hobart's
factory-trained service technicians participate in
an average of three weeks of training every year,
covering both Hobart and other major brand
equipment.

Solid Equipment. Sound Advice.

Parts and Accessories

Specialty Programs

HOBART SERVICE PROGRAMS

Allow customers to budget service costs

Cover standard repairs (parts and labor)
No travel charges within 50 miles of a Hobart office
Special rates available for overtime and holiday calls
Flexible terms and customized coverage options
Preventive Maintenance
Lengthens equipment life and enhances operating efficiency
Includes regularly scheduled basic maintenance tasks
Formal checklist used with recommended procedures
Any required repairs will be identified and can be performed
on the spot (if requested)
Flexible termssingle call or ongoing contractual agreements available
Parts and Accessories
Locally stocked based on market demand
Genuine Hobart, Bakers Aid, Baxter, Adamatic, Vulcan and
Wolf parts provided
Delivery and Installation

Overnight shipping available nationwide

Single point coordination for equipment installations

Removal and disposal of any existing equipment

Over 35,000 parts $36 million worth in our National

Distribution Center ready for overnight shipping

Final hookups to existing electric, water, drain, gas, steam, etc.

$58 million in parts in our trucks

Free post-installation equipment performance check

$65 million in offices around the country

Flexible scheduling for non-peak or off hours

Extended Warranty Contracts
Purchased at the time of the original equipment sale
Ensure continuous service contract coverage in the
second year
Automatically kick in when the warranty period expires
Standard service contract terms apply
20% discount off standard contract rates
Service Repairs (Warranty/Non-Warranty)
Rapid response time (especially on emergency repairs)

Specialty Programs

Specially trained service technicians

In-house service support programs

24-hour emergency service

Water treatment programs

Genuine OEM parts used

90-day service warranty on all repair work completed

Solid Equipment. Sound Advice.

F20185 (4/05)

To learn more about Hobarts National Service Programs,

contact your local Hobart representative or call
1-888-4HOBART. You can also find information on our
Web site: www.hobartservice.com.

H o b a r t C o r p o r a t i o n 7 0 1 S o u t h R i d g e A v e n u e Tr o y , O h i o 4 5 3 7 4

N AT I O N A L S E RV I C E P R O G R A M S

Service Contracts