Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
com
Territory:
Products:
The first product of Shamim & Company was 7up. But now the Company is producing 4-products:
1. Pepsi Cola
2. Mirinda
www.reportsmba.com
www.reportsmba.com
3. 7-up
4. Teem
Mirinda Green was also its product but it failed to
get adequate response from customers as it was not
according to their taste and there was no proper publicity or
advertisement for it.
Product Designing:
All products have been designed
by parent company i.e. Pepsi International. So Shamim &
Company is not involved in product designing.
Main Operation:
Main objectives:
The two main objectives of Shamim
& Company are:
1. To provide the customers, quality-products,
along with maximization of profits.
2. The continuous improvement in quality.
Departments:
The main departments of Shamim &
Company are:
www.reportsmba.com
www.reportsmba.com
Production Department
Finance Department
Sales Department
Shipping Administration
www.reportsmba.com
Marketing Department
Personnel
Accounts Department
www.reportsmba.com
Project Management
Main
Activity
A
B
C
D
E
F
G
H
I
J
K
Description
Prepare feasibility of project
Fulfill legal requirements for
being franchised by Pepsi Co.
Select administration.
Select site, capacity and do site
survey
Select equipment/plants.
Prepare final construction plans
and layouts.
Bring utilities to site
Purchase and take delivery of
equipment.
Interview applicants to fill
position.
Construction of building
Installation of equipment
www.reportsmba.com
Immediate
Predecesso
rs
A
A
B
D
D
D
E
C
F
G, H, J
www.reportsmba.com
Operations Strategy
Pepsi Company international and its franchisees
basically follow consumer driven operation strategy i.e. the
strategy which focuses at consumers needs & wants.
This strategy begins which Market analysis:
Market Analysis:
Corporate Strategy:
Goals:
As earlier discussed, the main objective or goal of
Company is to satisfy the customers needs along with
maximization of profits.
Core Competencies:
www.reportsmba.com
www.reportsmba.com
Competitive Priorities:
Cost:
Due to standardized products, Company gives
priority to minimize the per unit cost & total cost as well.
Quality:
Shamim & Company wants to maintain a
consistent quality of its products i.e. the product, which is
produced here, must meet the designe specifications.
Time:
Shamim & Company meets its delivery-time promises
i.e. The Company pays most attention to delivery -on- time,
to satisfy customers & retailers needs on the time, which
they want.
Flexibility:
Since Shamim & Company does not focus the
unique demand of customers & products are standardized,
So Company works for volume flexibility i.e. Company is able
to accelerate or decelerate the rate of production quickly to
handle large fluctuations in demand.
www.reportsmba.com
www.reportsmba.com
Flow strategy:
www.reportsmba.com
www.reportsmba.com
There are 3
Make-to-Stock Strategy:
Its for line-flow
strategy & high- volume production.
Its for
exist in
Make-to-order Strategy:
Its for flexible-flow
strategy & customized product or services.
www.reportsmba.com
www.reportsmba.com
Decision-Making
In Shamim & Company major decisions e.g. about
product development or product design or advertisement
etc. are made by its franchiser i.e. Pepsi Company, like
decision for launching Mirinda Green, was made by Pepsi
Company.
The managers of Shamim & Company while making
decisions about the co., use different techniques like breakeven analysis & other software.
Normally the departments make independent
decisions, but for some main issue or major problem, all
departments heads jointly make decisions.
Process
In Shamim & Company resources are organized around
product as Company adopts line-flow strategy. Company can
change production according to demand fluctuations.
Process is same for all products i.e. Pepsi Cola, 7-up,
Mirinda & Teem. No plant is fixed for a certain product. Pepsi
Cola has largest production as it has highest demand among
all products.
www.reportsmba.com
www.reportsmba.com
Process Stages:
1st Stage (Getting Treated Water):
Lime, Farris Sulphate (for
iron) & chlorine are added to raw/hard water & it goes in
chemical tank where carbonates and bi-carbonates settle
down, & they get treated/soft water.
Simple Syrup is
made by mixing up sugar into water after poisturization of
water at 85C. After stay for a time period, this simple
syrup is filtered & then cooled down at 19 C. Water is
heated/boiled & cooled down at extreme temperature to
avoid germs-growth at normal temperature like 32 C to 35
C
Empty returned
bottles pass through steam under 57 C to 77 C, then
these are cooled down. This process-step takes 45 minutes.
Now bottles are washed by Caustic-Soda, TSP and water.
Now a light-test is conducted for these treated bottles, where
the bottles pass in front of a light.
www.reportsmba.com
10
www.reportsmba.com
6th Stage:
Now bottles come to Crowner where these are
crowned then bottles pass through a light test to have a
check for overfilled, underfilled or any deficiency.
7th Stage:
www.reportsmba.com
11
www.reportsmba.com
Location
Shamim & Company is situated near MDA (Multan
Development Authority), on the road leading to Nishtar
Hospital i.e. District Gaol road.
Selection of Location
Location Analysis:
2.Tangible factors:
Labour is easily available from villages & city at
normal wages.
No problem is there for supply of electricity.
Most essential raw material i.e. sweet water is easily
available to them.
Transportation cost is low.
3.Intangible factors:
Community attitude is positive towards Shamim &
Company.
Living conditions are quite good for employees i.e.
No harm is there for their health, safety &
psychology.
www.reportsmba.com
12
www.reportsmba.com
Capacity
Capacity is the maximum rate of output for a facility.
The facility can be a workstation or an entire organization.
How Shamim
capacity:
&
Company
plans
its
Plants:
Capacity Information:
Avg. output rate =15000, cases per day per plant.
Here 1- day =24 hours and 1-case = 24 bottles.
Maximum or peak capacity =20,000, cases per
day per plant.
Effective capacity = 15,000 cases per day per
plant.
Utilization
plant.
15,000
100 75% rate=
20,000
(peak) per
www.reportsmba.com
13
www.reportsmba.com
Capacity cashion is large one, which costs money, but
Company is able to meet any future demand.
www.reportsmba.com
14
www.reportsmba.com
Expansion in Capacity:
In start, there was only 1manual plant having capacity of 2000-cases per day. But
now due to:
Increase in market size (population)
Increase in demand,
There are 4-plants in Shamim & Company in just 33-years.
These 4-plants are automatic with effective capacity of
15000-cases per plant per day.
Strategy:
www.reportsmba.com
15
www.reportsmba.com
Simulation Analysis
In the process of Simulation, we use a model to
reproduce the behavior of system & to find solution of a
complex problem. This model consists of different variables
or alternatives.
Shamim & Company has a Research dept. which
works with Simulation Analysis. There are MIS-people to
handle simulation system.
Layouts
Layout is physical arrangement of economic activity
centers within a facility. An economic activity center can be
anything that consumes space.
In other words Layout is physical arrangement of
people, equipment or activities.
Forecasting
www.reportsmba.com
16
Some
www.reportsmba.com
Patterns of Demand:
Demand for products of
Shamim & Company follows Seasonal Pattern i.e.
repeatable pattern of increases or decreases in
demand, depending on the time of season.
1. Internal factors:
3-main
Level of aggregation:
In Shamim & Company forecast is made about all four
products separately.
Unit of Measurement:
Forecasting is made in terms of Cases where 1 case = 24
bottles.
In Shamim & Company forecasting is made for shortterm period i.e. for a quarter (3-monts).
www.reportsmba.com
17
www.reportsmba.com
In Shamim & Company, the base for forecasting is
previous data about sales, which is provided by sales
department. After analyzing the data, the forecast is made.
Executive Opinion is also used in forecasting i.e. Opinions,
experience & technical knowledge of related managers. So
forecasting in Shamim & Company is a blend of analysis of
data & executive opinion.
Supply Chain:
Retailers
Distributors
Shamim & Company
Sugar
Gases
Concentrate + flavor
www.reportsmba.com
18
www.reportsmba.com
Supplier Selection:
The first priority is given to Quality
while selecting suppliers, by Shamim & Company. Price is
considered after quality & delivery time at last. Selection is
on the basis of samples sent by the suppliers to production
managers.
Supplier relations:
Shamim & Company and its suppliers have
cooperative orientation b/w them. Its main reason may be
that Shamim & Company does not focus on price mainly but
quality & Shamim & Company in one of the biggest
customers of its suppliers, normally.
www.reportsmba.com
19
www.reportsmba.com
Sole Sourcing:
Sole sourcing is not there in Shamim & Company, as
Company does not place orders to only one supplier for a
particular item.
www.reportsmba.com
20
www.reportsmba.com
CO2 :
Company has its local plant for CO2, which does
not fulfill requirement of company. So it is bought
from other gas companies like Pak Gases, and
Multan Gases.
Caustic Soda:
Caustic soda for washing empty bottles is bought
from Sitara Chemicals, etc.
Empty bottles :
Empty bottles are returned by the people.
New bottles:
New bottles are acquired from glass factories like
Toyo Nasic, DGL (Balochistan).
Distribution:
1.Placement of finishing goods inventory:
Shamim & Company is involved in forward placement
of finished goods inventory, i.e. its locates the stocks closer
to customers.
Advantages from forward placement are following:
Reduction in transportation cost
Fast delivery times
2.Transportation mode :
Roads are the biggest/ main transportation mode in
distribution of shamim & co.
Trucks are normally used for distribution. So distribution
is very flexible due to use of high way-transportation.
www.reportsmba.com
21
www.reportsmba.com
Inventory measures:
Shamim & co normally measures inventory in terms of
weeks of supply.
Where,
AverageAggregateInventory
weeks of supply
=
WeeklySales(atCost )
Types of
Company:
inventories
in
Shamim
&
1. Cycle- inventory.
2. Anticipation inventory but at very minimal level as
products are not stored for a long-time period.
3. Safety stock at minimal level.
4. Pipe-line inventory is also there which is dependant upon
suppliers reliability & lead-time
Pipe line inventory/Buffer Stock = dL
Where
d = demand during unit of lead-time.
L = length of lead-time.
Supplies are distant normally, so Company has to
maintain a considerable amount of Buffer-Stock.
www.reportsmba.com
22
www.reportsmba.com
Suppliers of Shamim & Company are not habitual of
delaying in case of Shamim & Company, as Company cant
afford any delay.
Reorder point:
For two main items reorder pts., are as following:
Sugar is reordered when it is left for only 100batches.
Concentrate is ordered for 2 a 3 times a
year.
Replenishment:
For some items e.g. concentrate, flavor etc., Shamim &
Company experiences instantaneous replenishment & for
some items, e.g. sugar etc., co. experiences noninstantaneous replenishment i.e. Company receives orders in
installments.
Quantity discounts:
www.reportsmba.com
23
www.reportsmba.com
Aggregate Planning
Aggregate plan is a statement of production rates,
work-force levels and inventory holdings based on estimates
of customer requirements & capacity limitations.
Since Shamim & Company is a manufacturing co., so
its aggregate plan is also called production plan.
Unit of plan:
Planning horizon:
Aggregate plan is mostly prepared for a period of one
year, but sometimes, it is also prepared for 3-4 years.
Reactive Alternatives:
The reactive alternatives are the actions that are taken
to cope with demand requirement.
2. Work-force utilization:
(i). Overtime:
Normally there is not the tendency of over-time in
Shamim & Co. as management thinks that productivity
of workers is reduced during over-time.
www.reportsmba.com
24
www.reportsmba.com
(ii) Under Time:
The permanent workers are also paid; the under
time, but the workers on contract-basis are paid on the
basis of working hours so under time is not paid to
them.
3. Vacation schedule:
Shamim & Company gives incentives for vacations in
slack-season. Vacations are given on the basis of labor-laws
in Pakistan.
Company does not adopt aggressive alternatives, as co. has
not complementary products & creative pricing.
www.reportsmba.com
25
www.reportsmba.com
Linear Programming
Linear programming is not normally applied in Shamim
& co. or if it is applied, then at a very minimal level.
Objective Function:
Maximize
Z pixi
i 1
www.reportsmba.com
26
www.reportsmba.com
Inputs to MRP:
1- Case of bottles
Case (1)
Crowns (24)
Bottles (24)
Empty Bottles(24)
Returned
Sugar
Purchased
Water
Concentrate
End item
= 1-case of bottle
Purchased items
= raw material & cases
Intermediate items = Bottles, Syrup
Sub-assemblies
= Bottles, Syrup
www.reportsmba.com
Syrup
27
Others
www.reportsmba.com
2.Inventory Records:
In inventory records, Shamim & Company uses to order
after variable periods of time and of variable quantities,
depending upon season.
Item with highs lead time is Sugar
Item with lowest lead time is Co2
www.reportsmba.com
28
www.reportsmba.com
Customer Satisfaction:
The management of Shamim & co., evaluates its
customers satisfaction in following terms:
Whether products meet customers needs.
How much utility they get out of these products.
How effective advertisement is?
The degree to which products can express lifestyle of
customers.
Employee Involvement:
Training:
There are no specific training centers/ programs for
employees. Employees are usually trained by:
Seniors
Seminars
Incentives:
www.reportsmba.com
29
www.reportsmba.com
Continuous Improvement:
Continuous improvement is in
terms of continuous modification in quality. For such
modification the co., uses statistical process control , training
of employees and different problem-solving tools.
Other considerations:
Problem Solving tools:
Quality Awards:
www.reportsmba.com
30
www.reportsmba.com
Sampling Plan:
Co., uses single-sampling plan to accept or reject the
lot. Normally sample size is very small as co., is confident
upon its suppliers.
www.reportsmba.com
31
www.reportsmba.com
Future Plans
Co., has two significant future plans:
Shift of facility/plant to out-side area of Multan City. The
reason is the restrictions imposed by Govt., on trucks &
other heavy transport vehicles, to enter into the city
boundaries in day time. So it becomes hurdle in the
way of distribution.
Shamim & Co., is trying to get ISO-9000 Quality
standards. ISO-9002 is their target standard as co. is
mainly involved in production & distribution.
www.reportsmba.com
32
www.reportsmba.com
Current Affairs
Now a day, the co. is facing two main issues:
Increased Competition:
Co. is facing very tough competition with its traditional
competitor i.e. Coca-Cola, people because of their effective
advertisement & modified strategies. So advertisement cost
at local level has been increased.
Sugar Prices:
Sugar is one of the major raw materials of
Shamim & co. Continuous increase in sugar prices is
enforcing the company to increase the price but it is very
difficult to do it due to increased competition.
So reduction in cost of operations along
with quality improvement is really a big challenge for
management of Shamim & co., particularly in recent
days.
www.reportsmba.com
33