Default :

1.
System :
a.
IP Address : 192.168.92.246
b.
Password : pbxk1064
2.
Operator, including General Mailbox
a.
Password : help1954
3.
OHL/OLD Driver
a.
IP Address : 192.168.92.246
b.
Password : kilo1987

4.
a.
b.
c.
5.
a.
b.

Web admin :
URL :
https://192.168.92.246/services/webapp
Username : installer
Password : pbxk1064
ACD :
Supervisor Console : help1954
Statistic Manager : kilo1987

System Restart :
OMC : System Misc. System Reset Cold/Warm Immediately Reset
Set : Operator Key Expert Reset Cold/Warm - OK
Parameter :
1. Time Ranges (Normal/Closing hour)
o Set Normal/Restricted time
o Set Manual NR go to attendant group
2. External lines
o List of Access Dialing : DTMF, Set Link COS : 4
o List of Trunk Group Set Link COS : 4
o Traffic Sharing & Barring, Rest. /Barring Table ( 2 forbid 0; 3 forbid 00)
o Account Code (ptct : no; user no; cos 3),
3. Subscriber
o For digital sets, features-part 2 enable MF Transparency
o To disable Call Waiting tone; Part 1 Warn tone protection
o Dynamic Routing (Dyn.Rout)
A. Delete all timer 1, timer 2 and destination no for internal and external section.
B. Tick Diversion Apply (if untick, all forwarding will not work properly)
o By default, all user inhibit time ranges (didnt follow N/R by time) Part 2
o Set Z (class) for Analog sets which support CLI
o Rest/Barring
o Features part 2 trunk assign (only for authorized user)
4. Dialing Plan
o New account code to access account code
o Hunt Group Default 540
o Pick Up Group Default 72
o Lock/Unlock Default 75 (to unlock add ext. password, default 1515)
o Cancel Callback Default 63
o User,Attendant Call, Main Trunk Group,Mailing, Programming Mode, Cancel Callback
5. Feature in Conversation
o Callback
o Conference
o Barge In
o Trunk Assign 7 no restriction
6. Attendant group list
7. Hunt group (540) Mailbox Group
8. Pickup group
9. IP address (Hardware and Limits IP addresses)

10. Password (System Misc. Password)

11. Counting - Check Ext. Accounting Activation IP (R5 above)
Special Customize :
1. Flash Timer
o System Misc. Memory Read/Write Other Labels Time Durati
o Replace 3rd value with 52 (650 ms)
o Increment Hex value multiply by 8ms
o Need restart after change this value
2. Conference 2 external calls and 1 extention
o System Misc. Feature Design Part 3 Conference Unrestricted
o System Misc. Memory Read/Write Other Labels Conferbip = 00
3. Digital Tone
o System Misc. Memory Read/Write Other Labels DialtoMult = 01
4. Save/Backup Software
o OMC Comm Read All from PCX Voice Prompt and Internet Access
o File Save As
o Comm - Disconnect
o File Backup Store
5. System Miscelaneous Memory Read/Write Other Label Account Code digits check
o ACC_Mode = 0 digit by digit checking
o ACC_Mode = x digit checking after x digits where x = the shortest account code
6. System Miscelaneous Feature Design
o Part 1 : Tick Delayed call back for calls on hold permanent hold
o Part 5 : Timeout for call back for calls on hold ring back permanent hold
7. Central Service Global Info
o Activated Email Notification, fill the mail server address
o User Details Cent. Serv Email Notification
o Enable VM notification and delete mailbox on the system
Additional Setup :
1. Automated Attendant
o Add Voice mail hunt group (540) to External lines list of accesses detail call dist.
o Configure automated attendant menu
o Record necessary message with format PCM 8khz 16bit mono.
o System Misc. Memory Read/Write Other Labels AAGrDiaIng = 01 (direct extention
dialing during company greetings)
o System Misc. Memory Read/Write Other Labels AAGrTransf = 01 (transfer to operator
when dialing 0 or 9 during company greetings)
o Voice Processing general Parameters off hook delay = 1 s
2. Music On Hold
o System Misc. Messages & Music Music On Hold
o Transfer .wav with format 8 bit, 8 kHz, single (mono), and max 2 min.
o Choose Music Source as Recorded Music
2.
Schedule Reset
o System Misc. Memory Read/Write Debug Label Auto_Reset
00
: 00 = deactivated ; 01 = activated
00
: 00 = Sunday; 01 = Monday; .. 06 = Saturday
00
: 00 = Hour
00
: 00 = Minute

00

: 00 = Second

Metering using V24.Plugware and Hyper Terminal

1. Connect plugware to UA Port and digital sets to the plugware
2. OMC User/base station lists - <plugware extention> - details
V24 click default
Counting Tracking All Calls
3. OMC Counting Counting Ext. Accounting Activatation V24
4. OMC Counting Metering Transmission Characteristics Select plugware extention
5. Unplug the plugware cable from UA port,wait 5 seconds than plug it again
Software License :
Modification Typical System - Software Key
Main Key <cpu number>.msl
CTI Key <cpu number>.csl
Features Installed :
Hardware and Limits Software Key Features
Software Version :
Data Saving & Swaping SW Downloading 410/015.005
After Demo License Expired :
Cant make outgoing call
IP Phone will be out of service and forwarded to Voice Mail
Set Replace and Retrieve
Syarat utama yang perlu dilakukan adalah ganti password untuk extention asal maupun tujuan.
Caranya :
- tekan 89 <Programming Mode>
- tekan 4 <Personal Options>
- tekan 1 <Change Password>
- tekan 1515 <Old password> --> defaultnya 1515
- tekan 1234 <New password>
- tekan # atau tombol OK <confirm new password>
Untuk Set Retrieve hanya bisa dilakukan sesama series.
8 series bisa ditukar dengan 9 series maupun sebaliknya, tetapi yang reflexes hanya bisa sesama reflexes.
Caranya :
- tekan 878 <set retrieve>
- tekan no_ext_tujuan
- tekan password_ext_tujuan
Untuk Set Replace digunakan jika pada satu extention digital 9 series ingin merubah jenis handsetnya.
Misal dari 4019 ke 4029.
Caranya
- Cabut Handset lama dan colokan handset baru
- tekan 877 <set replace>
- tekan password

DISA (Direct Inward Service Access)

Company greeting dan free dialing.
1.

System Miscellaneous Feature Design Part 3- DISA Message : MSG 2

2.

Subscribers Misc Preannouncement Messages MSG2

Rekam greeting dengan format PCM 8khz 16bit mono dan upload ke PBX
Contoh greeting :
Terima kasih telah menghubungi kami, silahkan tekan extention yang ingin Anda tuju atau tekan 0 untuk
bantuan operator.

3.

System Misc Memory Read/Write Debug Label AdsaAnsTim ubah

menjadi 01
Klik Modify dan Write

4.

External Lines List of accesses detail port Centang DISA.

Outgoing Call Duration (OCD)

Timer untuk outgoing call. Mulai ada di R7.1 keatas.
1. Numbering Installation Number
Isikan International Prefix dan Intercity Prefix

2. Traffic Sharing & Barring Outgoing call duration classes

Set timer berdasarkan masing-masing level. Misal Level 1 untuk Staff, Level 2 untuk Supervisor, Level
3 untuk Manager, No limit untuk Direktur

3. User/Base Station Lists detail user Rest/Barring OCD Class Level

Bypass Diagram for Analog trunk when power failure.

Only work for first analog trunk port for each module.

IBS Installation
Terminal Block :
Port 1-2 : IBS Master
Port 3-4 : IBS Slave
Notes :
If using Master and slave configuration,
IBS Master must connect to UAI odd port ex.
Port 3 and the IBS Slave must connect to UAI
even port ex. Port 4
DECT Registration
1. User/Base Station Lists ADD DECT/PWT Handset
Number of devices : 1 fill with how many DECT you wish to register
2. User/Base Stations Lists, change the extention number for the new DECT handset
3. User/Base Station Lists GAP Reg.
4. On the DECT handset, when the phone in the off state
Press Hang Up
, Off Hook
and Power
Select option 4. EEPROM Reset
Press OK
System 1 Auto Install ? Press OK
Launch subscription ?
PressOK
5. In the Gap Registration,
select extention number in unassigned Handset
select Unassigned IPUI
Click Assign

6.

Repeat Step 3 and 4 until all DECT handsets registered.

at the same time

How to Change STD_Wait_Tone with STD_Busy_Tone

1. Find address : Other Labes I_TONES Ex. 089A1044
2. Use Hex Calculator : Add Offset Hex with I_TONES
STD_Busy_Tone : 60 + 089A1044 = 089A10A4
STD_Wait_Tone : 120 + 089A1044 = 089A1164
3. Open Numeric Address : STD_Busy Tone 089A10A4 with Len 32

4. Open Numeric Address : STD_Wait_Tone 089A1164 with Len 32

5. Change the number in STD_Wait_Tone with STD_Busy_Tone

6. Warm Restart

How to set GSM/CDMA Modem using Analog Trunk

1. External Lines List Of Accesses
a. Set Link - Cos : 2
b. Dialing : DTMF
2. External Lines List Of Trunk Groups
a. Put Analog trunk port which connect to the modem into 1 trunk group and give name into it
b. Set Link-COS : 2
3. Numbering Dialing Plan
a. Main Trunk Group
9
9
ARS Drop No
4. ARS Trunk Groups List
a. List ID 1 : add Main trunk group (Index 1)
b. List ID 2 : add trunk which connect to Modem and give Char (F)
5. ARS Automatic Routing Prefixes

How to set VOIP Trunk

------------------------------------Site A : 100-199
192.168.92.246

Site B : 200-299
192.168.92.200

Site A
1. Hardware and Limit Lan IP Configuration
a. Set Ip address and Gateway based on the network
2. Voice Over IP - Voip Parameter
a. Number of VoIP-Trunk Channels : at least 1
b. Gateway H.323 End of dialing Timeout : 5
c. End of dialing table used
3. Numbering End of dialing Table
a. Prefix : 2
counter : 3
3 digit number with prefix 2
4. External Lines List Of Accesses - VOIP
a. Set Link - Cos : 4
5. External Lines List Of Trunk Groups
a. Put VOIP port into trunk group, ex. 500 and give name VOIP
b. Set Link-COS : 4
6. Numbering Dialing Plan :
a. Internal Numbering :
User
100
199
100
Secondary Trunk Group
200
299
ARS
b. Private Dialing :
User
100
199
100
7. ARS Trunk Groups List
a. List ID 1 : add trunk 500 and give Char (V)
8. ARS Automatic Routing Prefixes

Drop No
Keep Yes
Drop No

9. Right Click and select IP Parameters

Site B
1. Step 1 till Step 5 same as above Except for Step 3 Set Prefix : 1 and counter : 3
6. Numbering Dialing Plan :
a. Internal Numbering :
User
200
299
200
Secondary Trunk Group
100
199
ARS
b. Private Dialing :
User
200
299
200
7. Same as Above
8. ARS Automatic Routing Prefixes
9. Right Click and select IP Parameters

*) Number of VoIP Subscriber channels ------ untuk koneksi dengan IP Phone

Drop No
Keep Yes
Drop No

How to connect two system with E1 trunk (30 channels)

Need 2 boards PRA-T2 or DLT2. For PRA-T2 Board, need to solder on strap 2

Wiring Diagram : Cross Pin 1-2 with 4-5

Dialing Plan :

User : System A (Master) : 100 199System B (Slave) : 200 299

System A :
1. External Lines List Of Accesses :
a. Set Link-COS Traffic Sharing :4
b. No of B-Channel : 30
c. Assignment : Antecendant
d. Collision : Master
e. Layer1/Layer2 Mode : Network
2. List Of Trunk Groups :
a. Put DLT2 into one of trunk group and give name DLT2 channel 30.
b. Link-COS : 4
3. Numbering Dialing Plan :
a. Internal Numbering :
Secondary Trunk Group
200
299
ARS Keep Yes
b. Private Dialing :
User
100
199
100
Drop
4. Numbering - ARS Trunk Group Lists
a. List ID 1 : Add the trunk group which have name DLT2
5. Numbering - ARS Automatic Routing Prefixes
Activation
Network
Prefix Range Substitute
TrGrpList
Called
Yes
Priv
2
00-99
2
1
hom
System B :
1. External Lines List Of Accesses :
a. Set Link-COS Traffic Sharing : 4
b. No of B-Channel : 30
c. Assignment : Descendant
d. Collision : Slave
e. Layer1/Layer2 Mode : User
2. External Lines Protocols - ISVPN : Node Number : below 255
3. List Of Trunk Groups :
a. Put DLT2 into one of trunk group and give name DLT2 and channel 30.
b. Link-COS : 4
4. Numbering Dialing Plan : (Main trunk in System A)
a. Internal Numbering :
Secondary Trunk Group 100
199
ARS Keep Yes

Main Trunk Group

9
9
ARS Keep Yes
b. Private Dialing : User
200
299
200
Drop
5. Numbering - ARS Trunk Group Lists
a. List ID 1 : Add the trunk group which have name DLT2
6. Numbering - ARS Automatic Routing Prefixes
Activation
Network
Prefix Range Substitute
TrGrpList
Called
Yes
Priv
1
00-99
1
1
hom
Yes
Priv
0
0
1
hom
Yes
Priv
9
9
1
hom
Note :
1. Busy akan overflow ke line berikutnya
2. Jalur putus, secondary call akan overflow ke line berikutnya
3. ISDN sebagai trunk------ centang public trunk

Multiple Automated Attendant (MLAA)

1. MLAA Setup

Hapus Hunt Group di Internal Dialing Plan

Masukkan jumlah MLAA port (min 2)
Buat Hunting Group MLAA (ex : 548) dan Masukkan DID/DDI Number

2. MLAA Voice Messages

Note :
*Rekam beberapa pesan suara untuk greeting, dan main menu, dan closing
Format suara 8Khz 16bit mono
Format penamaan file <language/kolom>00<fungsi/baris>.wav
Contoh :
1001.wav adalah file untuk Language 1 Greeting
1002.wav adalah file untuk Language 1 Main Menu

3. MLAA Service
a. Isi label untuk Tree 1 dan Klik kanan Add Menu
b. Masukkan Welcome message (Greeting) dari rekaman Greeting diatas

c. Klik Menu dan isi labelnya

d. Masukkan Menu announcement dari rekaman Main menu diatas

e. Klik pada pilihan angka dan pilih Type of Action

4. MLAA Menu Option - Line Parameters

Pilih Hunt group MLAA dan arahkan ke masing-masing treenya.

5. External Line List of access detail port Call Dist. - isikan hunt group MLAA