Product Brochure

Infor Enterprise Asset Management (EAM)

Reduce Cost and Improve Asset Performance

In any asset intensive industry, equipment downtime and

Why Infor EAM with Sapphire Systems?

poorly performing assets can have a significant impact on an

organisations bottom line. The maintenance of these assets

More than 10,000 organisations worldwide utilise Infor EAM

is not only important from a productivity point of view but also

Enterprise to better manage, maintain and track their assets,

because of the significant health and safety implications of any

and improve decision making surrounding maintenance,

failure. When you consider how the negative performance of

inventory, warranty, uptime, risk management, health and

your assets could also impact on customer satisfaction, there

safety and strategic planning. Sapphire Systems can help you

are plenty of reasons to invest in asset management solutions.

leverage the power of Infor EAM Enterprise, coupled with global

expertise and around the clock support as standard.
Whether your organisation is involved in manufacturing,

Infor EAM Enterprise v11 offers access to critical

information anywhere, anytime enabling you
to make quick, accurate decisions and in turn
increase profitability by:

facilities management, life sciences, fleet and

transportation, oil and gas, or the public sector, Sapphire
offers an industry specific solution designed to solve
your critical asset performance challenges.

Reducing the costs of maintaining your valuable

equipment
Improving asset performance and employee
productivity
Supporting your health and safety programme
Improving financial efficiency and return on
investment
Assisting with regulatory and compliance issues

With Infor EAM from Sapphire, well address

the following major components:
Asset management
Material management
Procurement
Call centre management
Budget control
Integration

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Improve Asset Performance

Reduce Complex Modifications

With Infor EAM Enterprise v11 from Sapphire Systems,

A new, elegant, user-friendly interface will let your

youll be able to:

employees easily find information relevant to their jobs

and have data delivered automatically to them, with a

Maximise maintenance effectiveness Extend the life

familiar and constant look and feel throughout their system

of your assets by streamlining the maintenance process.

experience. Infor EAM Enterprise v11 is a scalable solution

Determine optimum preventative maintenance schedules

that can be expanded on a modular level as and when you

by electronically creating and assigning work orders and

require it. Sapphires offering allows you to commence

performing condition monitoring and analytics.

with a straightforward finance solution and add-on

modules for procurement, maintenance, warehousing and

Reduce inventory costs Set your economic order

quantities to carry optimum levels of stock. Automate
purchasing and inventory management and give your
employees a real time view of neighbouring stores to

business intelligence as and when you need them. Such

an approach ensures a seamless look and feel across
modules, and one point of contact so your system adapts
to company expansion and development.

reduce freight costs.

Increase warranty recovery Improve tracking of repairs
eligible for warranty claims. Flag warranty repairs and
monitor the end dates of key warranties whether theyre
time or meter based.
Increase equipment uptimes Avoid costly downtime
in production or service operations. Effectively forecast
likely failure points, ensure the correct workers are
adequately trained and make sure the correct materials
are available.
Improve reliability and risk management Anticipate
asset reliability and regulatory risks with in-depth asset

Infors EAM offering is well established and

profiling and compare performance against KPIs.

has loads of built in functionality. We expect the

system will improve efficiency in asset operational
costs, reporting and approvals and allow greater
repeatability and consistency. Sapphire impressed
us during their demo, and so far the team has

Infor EAM Enterprise v11 with Sapphire Systems is

designed to change the way you work today, while also
providing a trusted platform for the future. This solution

been great to deal with and made us feel like they

are equally committed to making the project a
success.
Andrew Nyholm,

delivers a wide range of tangible business benefits

Operations Manager

including:

Parsons Brinckerhoff

20% improvement in labour productivity

(Remote Area Essential Services Program).

30% reductions in inventory levels

20% reductions in inventory carrying costs
5% reduction in new equipment costs
10% increase in fleet availability
50% increase in warranty cost recovery
10% reduction in materials costs
50% reduction in purchasing process costs

Getting Technical
You can access Infor EAM v11s complete functionality
from any device or web browser, thanks to the solutions
full HTML5 support. With this functionality, you get
speedy performance, drag-and-drop capabilities, native
support for video and audio and mobile access from any
laptop, smartphone or tablet.

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Improve Business Efficiency

Infor EAM Enterprise v11 and Sapphire Systems provide standard business specific modules and unique features which
include:

Assets Compile asset data

Asset hierarchy
management Create

Asset management
services Set up cost

Audit trails Easily track

(such as location, cost history,

warranties, claims, permits

afamily tree to form

charging arrangements and

useful for organisations that

and documents.)

relationships and rollup costs

then apply cost charges to

operate in a regulatory

between equipment, locations

commercial agreements.

environment.

data changes. Particularly

etc

Budget management

Call centre Centralise

Checklists Break tasks

Configuration manager

Control spend and enable

incoming requests,

into individual steps, suitable

Set up test environments

advanced workflow for

reduce duplicate jobs for

for mobile devices and an

and import/export specific

budget control with inbuilt

organisations with a diverse

easy way to raise follow-up

configurations without

reports and analysis.

customer base.

jobs.

impacting live data.

Depreciation Calculate

Equipment configuration

various depreciation methods,

Speed up and improve

Inbox and scorecard with

Inspections Take greater
KPIs Allow users to monitor control over condition

including: straightline, double

accuracy by creating

asset and business process

monitoring. Auto-generate

declining rate, sum-of the-

equipment templates for type

performance indicators

corrective work when a result

years and units of production.

of equipment.

without running reports.

exceeds a pre-set limit.

Linear assets Define an

Materials management

Metering Unlimited

Messaging Automatically

asset in terms of linear

Control storerooms with

number of meters associated

receive email notifications for

reference details, such as

tools like: economic order

with a single piece of

predefined events i.e.

length, units of measure and

quantities, part receipts,

equipment. Flow down a

transaction approvals

geographic reference.

issues, pricing and cycle

hierarchy and automate job

counts.

creation.

With a true two way interface

Multi-organisational
support Manage multiple

Preventative maintenance Project management

flexibility Allow tasks to be Automate projects from start

you can pass work order

legal entities from one

based on a fixed date, flexible

to finish. Save time and money

information to and from

database with security

time period or metered usage.

by better organising budgets,

Project

settings to determine user

Microsoft Project

labour and equipment.

access.

Purchasing management

Repairable spares

Reports Select from a

Enable complex workflow

Designate items as repairable variety of predefined reports

around procurement and

and track repairable costs.

Safety management
Identify hazardous situations.

from ad-hoc queries, managed Define applicable precautions,

monitor vendor performance

and business reports to

alleviate hazards and ensure

for lead-time and quality.

invoice statements and bills.

precautions are undertaken.

Upload utility Allow the

Warranties & claims Track Work management Track

rapid addition of data into the

asset warranties, process

all work aspects related

system without the need for

warranty claims, automate

to assets: from installing

time consuming manual entry.

and track all work orders with

new equipment to issuing

a potential claim.

corrective or preventative
work.

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Getting Ahead
Well be able to move your organisation ahead of the competition with more advanced features that can work in line
with your standard Infor EAM solution:

Asset Sustainability

Alert management Get

Reliability management

21 CFR Part 11 Create

Reduce energy consumption

early warnings about asset

Ensure assets are performing

secure electronic records

and costs by monitoring

condition trends. Analyse

according to their intended

that meet critical FDA

energy consumption at the

data such as temperature,

functions. Reduce financial

requirements for 21 CFR Part

asset level.

flow rates, oil pressure etc.

and regulatory risks.

11 validations.

Barcoding Allowing

Calibration Comply with

Advanced reporting

Infor EAM iProcure

employees to design and

regulatory mandates with an

Combines the power of Infor

Expand purchasing,

print asset labels. Streamline

easy-to-use, fully integrated

EAM Enterprise v11 and

inventory and supply chain

asset tracking and relocating.

calibration module.

Cognos ReportNet for fully

management functionality.

customised reports.

Autoprocure spare parts from

150+ suppliers.

Mobile Allows online and

Fleet Process warranty

GIS Integrate ESRIs

Web services toolkit

offline working, capturing

claims, manage tyres and

Geographical Information

Integrate all applications

real-time information, where

fuel and improve vehicle

System (GIS) for a web

(both Infor and non-Infor

you need it and managing

performance.

based solution that

software) on a multi-tier,

pinpoints your assets.

web services platform.

information from the job site.

About Sapphire
Contact
Email - info@sapphiresystems.com

Support

24/5 support
as standard

Global

implementation
& multi-lingual
capabilities

Software

multi-system
integration

Web - www.sapphiresystems.com

Our Offices
United Kingdom -

Influence

Infor & SAP Partner

Council Member

Services

consultancy &
training

Hosting

safe, secure
mobile solution

United States Australia -

London - Manchester - Edinburgh

New York - Los Angeles - Irvine - Houston - Chicago

Sydney

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