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Dakar or Lagos Dakar or Lagos Dakar or Lagos Field Visit Sites Dakar or Lagos Dakar or Lagos
Day 4 Day 6
Field Visits Site Visit Group
Reporting, Leadership
Teams, PDP Work &
Closing
Day 1 Day 2
Introduction Part II: Systems Day 5
to the Second Thinking
Site Visit Group
Natural Session, Applications,
Discussion &
Updating, & Part I: International
Analysis Sequence,
Systems Thinking Strategies on
Presentation Skills
Tools Sustainable
Training
Development –
Climate Change
Pan-African Session>>
Chapter SIX SECOND NATIONAL SESSION 6.3
Module Overview
Key dimensions of the Second These Site Visit Groups will have the opportunity
to follow an application sequence that includes: 1)
National Session Thematic inputs from experts in cross-cutting issues
The First National Session for LEAD Africa related to the site visit, 2) Site visit experience
Associates focused on “Foundations in leadership where stakeholder engagement will provide an
for sustainable development in Africa”, and the in-site opportunity to question, collect information
Second National Session of the programme focuses and interact with local experts with difference
on “Applications for change towards leadership for perspectives; 3) An analysis sequence that provides
sustainable development in Africa”. key questions for exploration to create shared
meaning and generate new ideas from the site
The Second National Session aims to add to and use visit experience; 4) Group work to develop a shared
the baseline information gained in the programme presentation on learning from the site visit; and 5)
thus far, to have Associates apply it to a particular Formal presentations from each of the Site Visit
case study, as well as to their own work and groups followed by a discussion.
contexts. A combination of Skills Modules and of
Thematic Sessions help to develop this thinking The Site Visit Group work provide both an
further and practice using this knowledge on a real opportunity to apply the combined sustainability
case. Specific areas of focus are National and Local and leadership learning through a group work
Responses to Natural Resource Management, experience, while at the same time, this group
and International Multi-Lateral Agreements on work provides a “laboratory” with a new group to
Environment and Development, and International continue to practice new learning about leading
Strategies on Climate Change. and developing group processes, effective
communication, decision-making, trust-building and
Associates will continue to explore their product delivery.
assumptions about leadership through the
continuation of the work on their PDP through their Skills modules are woven into the exploration of
Leadership Teams, which will start with a brief this case study based application of sustainable
progress report, and go on with developing their development and leadership. In the Second
learning goals for the week. Reflection on progress National Session, several tools will be provided to
made on the final day in the Leadership Teams will strengthen the Associates’ work during and after
complete this Session’s PDP learning cycle. the Session. These include Systems Thinking
for Transformational Change, which focuses on
The Leadership Teams will also meet again together developing systemic thinking through a set of useful
with their Coaches during this Second National concepts and diagramming tools. These are first
Session, after their initial progress reports in the applied in the work of the Site Visit Groups to help
Opening Session of the week. better understand the case study.
For the Second National Session, the main working The second skills module focuses on Public
group will be newly constituted Site Visit Groups. Speaking and Presentation skills and will help
These mixed groups will provide an opportunity to Associates consider their style and methodology in
work with a new group of Associates and practice communication and to help them create and give
the team skills developed in the other types of feedback on powerful presentations.
groups in which Associates participated (and
continue to participate) in the First National Session.
Chapter SIX SECOND NATIONAL SESSION 6.9
SCHEDULE: DAY 1
Learning objectives
By the end of the session you will be able to:
• Describe the aims and objectives of the Second
National Session;
• Articulate your own progress and desire for
additional inputs to your Personal Development
Plan and LAP work.
• Identify several opportunities for you to contribute
to the PDP and LAP work of others.
6.12 Chapter SIX SECOND NATIONAL SESSION
In the plenary you will have the opportunity to give a two-minute update of your progress on your PDP and
on your role in your Leadership Team’s LAP. What are you going to say?
Chapter SIX SECOND NATIONAL SESSION 6.13
SESSION 2 LEADERSHIP
TEAMS UPDATING
Session Aims
• To provide an opportunity for Leadership Teams
to meet and update each other on progress
• To develop together individual learning goals for
this Second National Session.
• To identify ways to support each other’s learning
in this event.
Learning objectives
By the end of the session you will be able to:
• Articulate your progress on your PDP and the
support you need from your Leadership Team.
• Define your own learning goals for this session.
• Help your fellow Leadership Team members in
their learning with specific and targeted actions of
their request.
6.14 Chapter SIX SECOND NATIONAL SESSION
Systems thinking has its foundation in the field the past or on the actions of others, and those
of system dynamics, founded in 1956 by MIT stemming from ineffective coordination among
professor Jay Forrester. Professor Forrester those involved. Examples of areas in which systems
recognised the need for a better way of testing thinking has proven its value include:
new ideas about social systems, in the same way
• Complex problems that involve helping many
we can test ideas in engineering. Systems thinking
actors see the “big picture” and not just their part
allows people to make their understanding of social
of it.
systems explicit and improve them in the same
way that people can use engineering principles to • Recurring problems or those that have been
make explicit and improve their understanding of made worse by past attempts to fix them.
mechanical systems. • Issues where an action affects (or is affected by)
the environment surrounding the issue, either
The Systems Thinking Approach the natural environment or the competitive
environment.
The approach of systems thinking is fundamentally
• Problems whose solutions are not obvious.
different from that of traditional forms of analysis.
Traditional analysis focuses on the separating the
individual pieces of what is being studied; in fact, Use Of Systems Thinking
the word “analysis” actually comes from the root
meaning “to break into constituent parts.” An example that illustrates the difference between
the systems thinking perspective and the
Systems thinking, in contrast, focuses on how perspective taken by traditional forms of analysis is
the thing being studied interacts with the other the action taken to reduce crop damage by insects.
constituents of the system—a set of elements that When an insect is eating a crop, the conventional
interact to produce behavior—of which it is a part. response is to spray the crop with a pesticide
This means that instead of isolating smaller and designed to kill that insect. Putting aside the limited
smaller parts of the system being studied, systems effectiveness of some pesticides and the water
thinking works by expanding its view to take into and soil pollution they can cause, imagine a perfect
account larger and larger numbers of interactions as pesticide that kills all of the insects against which it
an issue is being studied. is used and which has no side effects on air, water,
or soil. Is using this pesticide likely to make the
This results in sometimes strikingly different
farmer or company whose crops are being eaten
conclusions than those generated by traditional
better off?
forms of analysis, especially when what is being
studied is dynamically complex or has a great deal of
feedback from other sources, internal or external.
If we represent the thinking used by those applying controlled explodes and they cause more damage
the pesticides, it would look like this: than the insects killed by the pesticide used to.
The temptation is to say that eliminating the insects According to this understanding, the greater the
eating the crops will solve the problem; however pesticide application, the smaller the numbers of
that often turns out to not be the case. The problem Insect A (the original pest) that will eat the crop. This
of crop damage due to insects often does get leads to an immediate decrease in the numbers of
better - in the short term. Unfortunately, the view insects eating the crop (note that this is the effect
diagrammed above represents only part of the those applying the pesticides are intending).
picture. What frequently happens is that in following However, the smaller numbers of insect A eventually
years the problem of crop damage gets worse and lead to greater numbers of Insect B (the hash marks
worse and the pesticide that formerly seemed so on the arrow indicate a delay), because insect A is
effective does not seem to help anymore. no longer controlling the numbers of insect B to the
This is because the insect that was eating the crops same extent. This leads to a population explosion of
was controlling the population of another insect, insect B, to greater numbers of insect B damaging
either by preying on it or by competing with it. When crops, and to greater numbers of insects damaging
the pesticide kills the insects that were eating the the crop, exactly the opposite of what was intended.
crops, it eliminates the control that those insects Thus, although the short-term effects of applying
were applying on the population of the other insects. the pesticide were exactly what was intended, the
Then the population of the insects that were being long-term effects were quite different.
Chapter SIX SECOND NATIONAL SESSION 6.17
With this picture of the system in mind, other A better way to deal with our
actions with better long-term results have been
developed, such as Integrated Pest Management,
most difficult problems
which includes controlling the insect eating the So many important problems that plague us today
crops by introducing more of its predators into the are complex, involve multiple actors, and are at least
area. These methods have been proven effective in partly the result of past actions that were taken to
studies conducted by MIT, the National Academy of alleviate them.
Sciences, and others, and they also avoid running
the risk of soil and water pollution. Dealing with such problems is notoriously difficult
and the results of conventional solutions are often
The way that the broader perspective of systems poor enough to create discouragement about the
thinking creates the understanding necessary for prospects of ever effectively addressing them.
better long-term solutions was also evident in work One of the key benefits of systems thinking
I did with a company whose industry was being is its ability to deal effectively with just these
deregulated. They seemed to be doing everything types of problems and to raise our thinking to the
right in working on a customer-relations problem level at which we create the results we want as
they were experiencing: they had a team of capable individuals and organisations even in those difficult
people working on it, they were using a process situations marked by complexity, great numbers of
that had been successful many times in the past, interactions, and the absence or ineffectiveness of
and they even had affected customers giving them immediately apparent solutions.
feedback on proposals to rectify the situation.
1. Senge, Peter, The Fifth Discipline NY: Currecy/Doubleday, 1990. Pegasus Communications can be reached at (781)
398-9700 Note: Daniel Aronson is not affiliated with Peter Senge, Currency/Doubleday, or Pegasus Communications
6.18 Chapter SIX SECOND NATIONAL SESSION
PLACES TO INTERVENE IN A
SYSTEM
By Donella H. Meadows Very frustrating. So one day I was sitting in a
© 2000 Whole Earth meeting about the new global trade regime, NAFTA
and GATT and the World Trade Organisation.
Folks who do systems analysis have a great belief The more I listened, the more I began to simmer
in “leverage points.” These are places within a inside. “This is a HUGE NEW SYSTEM people
complex system (a corporation, an economy, a living are inventing!” I said to myself. “They haven’t
body, a city, an ecosystem) where a small shift in the slightest idea how it will behave,” myself said
one thing can produce big changes in everything. back to me. “It’s cranking the system in the wrong
The systems community has a lot of lore about direction, growth, growth at any price!! And the
leverage points. Those of us who were trained by control measures these nice folks are talking about,
the great Jay Forrester at MIT have absorbed one small parameter adjustments, negative feedback
of his favorite stories. “People know intuitively loops, are PUNY!”
where leverage points are. Time after time I’ve done
an analysis of a company, and I’ve figured out a Suddenly, without quite knowing what was
leverage point. Then I’ve gone to the company and happening, I got up, marched to the flip chart,
discovered that everyone is pushing it in the wrong tossed over a clean page, and wrote: “ Places to
direction!” Intervene in a System,” followed by nine items:
The classic example of that backward intuition was 9. Numbers (subsidies, taxes, standards).
Forrester’s first world model. Asked by the Club of
Rome to show how major global problems, poverty 8. Material stocks and flows.
and hunger, environmental destruction, resource 7. Regulating negative feedback loops.
depletion, urban deterioration, unemployment, are
related and how they might be solved, Forrester 6. Driving positive feedback loops.
came out with a clear leverage point:
5. Information flows.
Growth. Both population and economic growth.
Growth has costs, among which are poverty and 4. The rules of the system (incentives,
hunger, environmental destruction, the whole list of punishment, constraints).
problems we are trying to solve with growth! 3. The power of self-organisation
The world’s leaders are correctly fixated on 2. The goals of the system.
economic growth as the answer to virtually all
problems, but they’re pushing with all their might 1. The mindset or paradigm out of which the
in the wrong direction. Counterintuitive. That’s goals, rules, feedback structure arise.
Forrester’s word to describe complex systems. The
Everyone in the meeting blinked in surprise,
systems analysts I know have come up with no
including me. “That’s brilliant!” someone breathed.
quick or easy formulas for finding leverage points.
“Huh?” said someone else. I realised that I had a lot
Our counter intuitions aren’t that well developed.
of explaining to do.
Give us a few months or years and we’ll model
the system and figure it out. We know from bitter In a minute I’ll go through the list, translate the
experience that when we do discover the system’s jargon, give examples and exceptions. First I want to
leverage points, hardly anybody will believe us. place the list in a context of humility. What bubbled
up in me that day was distilled from decades of
rigorous analysis of many different kinds of systems
Chapter SIX SECOND NATIONAL SESSION 6.19
done by many smart people. But complex systems parameters aren’t important, they can be, especially
are, well, complex. It’s dangerous to generalize in the short term and to the individual who’s
about them. What you are about to read is not standing directly in the flow. But they RARELY
a recipe for finding leverage points. Rather it’s CHANGE BEHAVIOR. If the system is chronically
an invitation to think more broadly about system stagnant, parameter changes rarely kick-start it. If
change. That’s why leverage points are not intuitive. it’s wildly variable, they don’t usually stabilise it. If
it’s growing out of control, they don’t brake it.
Congress and the president argue endlessly about Probably the most common kind of critical number
the many parameters that open and close tax is the length of delay in a feedback loop. Remember
faucets and spending drains. Since those faucets that bathtub on the fourth floor I mentioned,
and drains are connected to the voters, these are with the water heater in the basement? I actually
politically charged parameters. But, despite all the experienced one of those once, in an old hotel in
fireworks, and no matter which party is in charge, London. It wasn’t even a bathtub with buffering
the money hole goes on sinking, just at different capacity; it was a shower. The water temperature
rates. took at least a minute to respond to my faucet
twists. Guess what my shower was like. Right,
The amount of land we set aside for conservation. oscillations from hot to cold and back to hot,
The minimum wage. How much we spend on AIDS punctuated with expletives. Delays in negative
research or Stealth bombers. The service charge feedback loops cause oscillations. If you’re trying
the bank extracts from your account. All these are to adjust a system state to your goal, but you only
numbers, adjustments to faucets. receive delayed information about what the system
So, by the way, is firing people and getting new state is, you will overshoot and undershoot.
ones. Putting different hands on the faucets may Same if your information is timely, but your response
change the rate at which they turn, but if they’re the isn’t. For example, it takes several years to build an
same old faucets, plumbed into the same system, electric power plant, and then that plant lasts, say,
turned according to the same information and rules thirty years. Those delays make it impossible to
and goals, the system isn’t going to change much. build exactly the right number of plants
Bill Clinton is different from George Bush, but not to supply a rapidly changing demand. Even with
all that different. Numbers are last on my list of immense effort at forecasting, almost every
leverage points. Diddling with details, arranging electricity industry in the
the deck chairs on the Titanic. Probably ninety-
five percent of our attention goes to numbers, world experiences long oscillations between
but there’s not a lot of power in them. Not that overcapacity and undercapacity. A system just can’t
6.20 Chapter SIX SECOND NATIONAL SESSION
respond to short-term changes when it has long- supporting its retirement. Not much to do about it,
term delays. That’s why a massive central-planning because five-year-olds become six-year-olds, and
system, such as the Soviet Union or General sixty- four-year olds become sixty-five-year-olds
Motors, necessarily functions poorly. predictably and unstoppably. The same can be said
for the lifetime of destructive CFC molecules in
A delay in a feedback process is critical RELATIVE the ozone layer, for the rate at which contaminants
TO RATES OF CHANGE (growth, fluctuation, decay) get washed out of aquifers, for the fact that an
IN THE SYSTEM STATE THAT THE FEEDBACK inefficient car fleet takes ten to twenty years to turn
LOOP IS TRYING TO CONTROL. Delays that are over.
too short cause overreaction, oscillations amplified
by the jumpiness of the response. Delays that are The possible exceptional leverage point here is
too long cause damped, sustained, or exploding in the size of stocks, or buffers. Consider a huge
oscillations, depending on how much too long. At bathtub with slow in and outflows. Now think
the extreme they cause chaos. Delays in a system about a small one with fast flows. That’s the
with a threshold, a danger point, and a range difference between a lake and a river. You hear
past which irreversible damage can occur, cause about catastrophic river floods much more often
overshoot and collapse. than catastrophic lake floods, because stocks that
are big, relative to their flows, are more stable than
Delay length would be a high leverage point, small ones. A big, stabilizing stock is a buffer.
except for the fact that delays are not often easily
changeable. Things take as long as they take. You The stabilising power of buffers is why you keep
can’t do a lot about the construction time of a major money in the bank rather than living from the flow
piece of capital, or the maturation time of a child, of change through your pocket. It’s why stores
or the growth rate of a forest. It’s usually easier to hold inventory instead of calling for new stock just
slow down the change rate (positive feedback loops, as customers carry the old stock out the door. It’s
higher on this list), so feedback delays won’t cause why we need to maintain more than the minimum
so much trouble. Critical numbers are not nearly as breeding population of an endangered species.
common as people seem to think they are. Most Soils in the eastern US are more sensitive to acid
systems have evolved or are designed to stay out rain than soils in the west, because they haven’t got
of sensitive parameter ranges. Mostly, the numbers big buffers of calcium to neutralise acid. You can
are not worth the sweat put into them. often stabilise a system by increasing the capacity
of a buffer. But if a buffer is too big, the system
gets inflexible. It reacts too slowly. Businesses
8. Material stocks and flows invented just-in-time inventories, because occasional
The plumbing structure, the stocks and flows and vulnerability to fluctuations or screw-ups is cheaper
their physical arrangement, can have an enormous than certain, constant inventory costs, and because
effect on how a system operates. When the small-to-vanishing inventories allow more flexible
Hungarian road system was laid out so all traffic response to shifting demand.
from one side of the nation to the other had to pass There’s leverage, sometimes magical, in changing
through central Budapest, that determined a lot the size of buffers. But buffers are usually physical
about air pollution and commuting delays that are entities, not easy to change. The acid absorption
not easily fixed by pollution control devices, traffic capacity of eastern soils is not a leverage point for
lights, or speed limits. The only way to fix a system alleviating acid rain damage. The storage capacity of
that is laid out wrong is to rebuild it, if you can. a dam is literally cast in concrete. Physical structure
Often you can’t, because physical building is a slow is crucial in a system, but the leverage point is in
and expensive kind of change. Some stock- and- proper design in the first place. After the structure is
flow structures are just plain unchangeable. built, the leverage is in understanding its limitations
The baby-boom swell in the US population first and bottlenecks and refraining from fluctuations or
caused pressure on the elementary school expansions that strain its capacity.
system, then high schools and colleges, then jobs
and housing, and now we’re looking forward to
Chapter SIX SECOND NATIONAL SESSION 6.21
7. Regulating negative feedback Prices that reflect full costs will tell consumers
how much they can actually afford and will reward
loops efficient producers. Companies and governments
Now we’re beginning to move from the physical part are fatally attracted to the price leverage point, of
of the system to the information and control parts, course, all of them pushing in the wrong direction
where more leverage can be found. Nature evolves with subsidies, fixes, externalities, taxes, and other
negative feedback loops and humans invent them to forms of confusion.
keep system states within safe bounds.
The REAL leverage here is to keep them from doing
A thermostat loop is the classic example. Its it. Hence anti-trust laws, truth-in-advertising laws,
purpose is to keep the system state called “room attempts to internalise costs (such as pollution
temperature” fairly constant at a desired level. Any taxes), the removal of perverse subsidies, and other
negative feedback loop needs a goal (the thermostat ways of leveling market playing fields.
setting), a monitoring and signaling device to
The strength of a negative feedback loop is
detect excursions from the goal (the thermostat),
important RELATIVE TO THE IMPACT IT IS
and a response mechanism (the furnace and/or air
DESIGNED TO CORRECT. If the impact increases
conditioner, fans, heat pipes, fuel, etc.).
in strength, the feedbacks have to be strengthened
A complex system usually has numerous negative too.
feedback loops it can bring into play, so it can self-
A thermostat system may work fine on a cold winter
correct under different conditions and impacts.
day, but open all the windows and its corrective
Some of those loops may be inactive much of the
power will fail. Democracy worked better before
time, like the emergency cooling system in a nuclear
the advent of the brainwashing power of centralised
power plant, or your ability to sweat or shiver to
mass communications.
maintain your body temperature. One of the big
mistakes we make is to strip away these emergency Traditional controls on fishing were sufficient until
response mechanisms because they aren’t often radar spotting and drift nets and other technologies
used and they appear to be costly. In the short term made it possible for a few actors to wipe out the
we see no effect from doing this. In the long term, fish. The power of big industry calls for the power of
we narrow the range of conditions over which the big government to hold it in check; a global economy
system can survive. makes necessary a global government.
One of the most heartbreaking ways we do this is in Here are some other examples of strengthening
encroaching on the habitats of endangered species. negative feedback controls to improve a system’s
Another is in encroaching on our own time for rest, self-correcting abilities: preventive medicine,
recreation, socialisation, and meditation. exercise, and good nutrition to bolster the body’s
ability to fight disease, integrated pest management
The “strength” of a negative loop, its ability to keep
to encourage natural predators of crop pests, the
its appointed stock at or near its goal, depends on
Freedom of Information Act to reduce government
the combination of all its parameters and links, the
secrecy, protection for whistle blowers, impact fees,
accuracy a rapidity of monitoring, the quickness
pollution taxes, and performance bonds to recapture
and power of response, the directness and size of
the externalized public costs of private benefits.
corrective flows.
you have in the bank, the more interest you earn, beat. And just the tiniest further nudge sends it into
the more money you have in the bank. The more the chaos.
soil erodes, the less vegetation it can support, the
fewer roots and leaves to soften rain and runoff, the I don’t expect the world economy to turn chaotic
more soil erodes. The more high-energy neutrons any time soon (not for that reason, anyway). That
in the critical mass, the more they knock into nuclei behavior occurs only in unrealistic parameter
and generate more. ranges, equivalent to doubling the size of the
economy within a year. Real- world systems do
Positive feedback loops drive growth, explosion, turn chaotic, however, if something in them can
erosion, and collapse in systems. A system with an grow or decline very fast. Fast-replicating bacteria
unchecked positive loop ultimately will destroy itself. or insect populations, very infectious epidemics,
That’s why there are so few of them. wild speculative bubbles in money systems, neutron
fluxes in the guts of nuclear power plants. These
Usually a negative loop kicks in sooner or later. systems are hard to control, and control must
The epidemic runs out of infectable people, or involve slowing down the positive feedbacks.
people take increasingly strong steps to avoid being
infected. The death rate rises to equal the birth rate, In more ordinary systems, look for leverage points
or people see the consequences of unchecked around birth rates, interest rates, erosion rates,
population growth and have fewer babies. The soil “success to the successful” loops, any place where
erodes away to bedrock, and after a million years the more you have of something, the more you have
the bedrock crumbles into new soil, or people put the possibility of having more.
up check dams and plant trees.
The most interesting behavior that rapidly turning In 1986 the US government required that every
positive loops can trigger is chaos. This wild, factory releasing hazardous air pollutants report
unpredictable, unreplicable, and yet bounded those emissions publicly. Suddenly everyone could
behavior happens when a system starts changing find out precisely what was coming out of the
much, much faster than its negative loops can react smokestacks in town. There was no law against
to it. those emissions, no fines, no determination
of “safe” levels, just information. But by 1990
For example, if you keep raising the capital growth emissions dropped 40percent. One chemical
rate in the world model, eventually you get to a company that found itself on the Top Ten Polluters
point where one tiny increase more will shift the list reduced its emissions by 90 percent, just to “get
economy from exponential growth to oscillation. off that list.”
Another nudge upward gives the oscillation a double
Chapter SIX SECOND NATIONAL SESSION 6.23
Missing feedback is a common cause of system Nine people on a team, you have to touch every
malfunction. Adding or rerouting information can be base, three strikes and you’re out. If you get caught
a powerful intervention, usually easier and cheaper robbing a bank, you go to jail.
than rebuilding physical structure.
Mikhail Gorbachev came to power in the USSR and
The tragedy of the commons that is exhausting the opened information flows (glasnost) and changed
world’s commercial fisheries occurs because there the economic rules(perestroika), and look what
is no feedback from the state of the fish population happened.
to the decision to invest in fishing vessels. (Contrary
to economic opinion, the price offish doesn’t Constitutions are strong social rules. Physical laws
provide that feedback. As the fish get more scarce such as the second law of thermodynamics are
and hence more expensive, it becomes all the absolute rules, if we understand them correctly.
more profitable to go out and catch them. That’s Laws, punishments, incentives, and informal social
a perverse feedback, a positive loop that leads to agreements are progressively weaker rules.
collapse.) To demonstrate the power of rules, I ask my
It’s important that the missing feedback be restored students to imagine different ones for a college.
to the right place and in compelling form. It’s not Suppose the students graded the teachers.
enough to inform all the users of an aquifer that the Suppose you come to college when you want to
groundwater level is dropping. That could trigger a learn something, and you leave when you’ve learned
race to the bottom. It would be more effective to set it. Suppose professors were hired according to their
a water price that rises steeply as the pumping rate ability to solve real-world problems, rather than
exceeds the recharge rate. to publish academic papers. Suppose a class got
graded as a group, instead of as individuals.
Suppose taxpayers got to specify on their return
forms what government services their tax payments Rules change behavior. Power over rules is real
must be spent on. (Radical democracy!) Suppose power. That’s why lobbyists congregate when
any town or company that puts a water intake pipe Congress writes laws, and why the Supreme Court,
in a river had to put it immediately DOWNSTREAM which interprets and delineates the Constitution,
from its own outflow pipe. Suppose any public or the rules for writing the rules, has even more power
private official who made the decision to invest in a than Congress.
nuclear power plant got the waste from that plant If you want to understand the deepest malfunctions
stored on his/her lawn. of systems, pay attention to the rules, and to who
There is a systematic tendency on the part of has power over them.
human beings to avoid accountability for their own That’s why my systems intuition was sending off
decisions. That’s why there are so many missing alarm bells as the new world trade system was
feedback loops, and why this kind of leverage point explained to me. It is a system with rules designed
is so often popular with the masses, unpopular with by corporations, run by corporations, for the benefit
the powers that be, and effective, if you can get the of corporations. Its rules exclude almost any
powers that be to permit it to happen or go around feedback from other sectors of society. Most of its
them and make it happen anyway. meetings are closed to the press (no information,
no feedback). It forces nations into positive loops,
4. The rules of the system competing with each other to weaken environmental
and social safeguards in order to attract corporate
(incentives, punishments, investment. It’s a recipe for unleashing “success to
constraints) the successful” loops.
structures and behaviors. In biological systems that like punctuated Darwinian selection. For technology
power is called evolution. In human economies the raw material is the body of understanding
it’s called technical advance or social revolution. In science has accumulated. The source of variety
systems lingo it’s called self organisation. is human creativity (whatever THAT is) and the
selection mechanism is whatever the market will
Self-organisation means changing any aspect of a reward or whatever governments and foundations
system lower on this list, adding or deleting new will fund or whatever tickles the fancy of crazy
physical structure, adding or deleting negative or inventors.
positive loops or information flows or rules. The
ability to self-organise is the strongest form of When you understand the power of self-
system resilience, the ability to survive change by organisation, you begin to understand why biologists
changing. worship biodiversity even more than economists
worship technology. The wildly varied stock of
The human immune system can develop responses DNA, evolved and accumulated over billions of
to (some kinds of) insults it has never before years, is the source of evolutionary potential, just
encountered. The human brain can take in new as science libraries and labs and scientists are the
information and pop out completely new thoughts. source of technological potential. Allowing species
Self-organisation seems so wondrous that we tend to go extinct is a systems crime, just as randomly
to regard it as mysterious, miraculous. Economists eliminating all copies of particular science journals,
often model technology as literal manna from or particular kinds of scientists, would be.
heaven, coming from nowhere, costing nothing, The same could be said of human cultures, which
increasing the productivity of an economy by some are the store of behavioral repertoires accumulated
steady percent each year. For centuries people have over not billions, but hundreds of thousands of
regarded the spectacular variety of nature with the years. They are a stock out of which social evolution
same awe. Only a divine creator could bring forth can arise. Unfortunately, people appreciate the
such a creation. evolutionary potential of cultures even less than they
In fact the divine creator does not have to produce understand the potential of every genetic variation
miracles. He, she, or it just has to write clever in ground squirrels. I guess that’s because one
RULES FOR SELF- ORGANISATION. aspect of almost every culture is a belief in the utter
superiority of that culture.
These rules govern how, where, and what the
system can add onto or subtract from itself under Any system, biological, economic, or social, that
what conditions. scorns experimentation and wipes out the raw
material of innovation is doomed over the long term
Self-organising computer models demonstrate that on this highly variable planet. The intervention point
delightful, mind- boggling patterns can evolve from here is obvious but unpopular.
simple evolutionary algorithms. (That need not
mean that real-world algorithms are simple, only Encouraging diversity means losing control. Let
that they can be.) The genetic code that is the basis a thousand flowers bloom and ANYTHING could
of all biological evolution contains just four letters, happen!
combined into words of three letters each. Who wants that?
That code, and the rules for replicating and
rearranging it, has spewed out an unimaginable 2. The goals of the system
variety of creatures.
Right there, the push for control is an example of
Self-organisation is basically a matter of evolutionary why the goal of a system is even more of a leverage
raw material, a stock of information from which to point than the self-organising ability of a system.
select possible patterns, and a means for testing
them. For biological evolution the raw material If the goal is to bring more and more of the world
is DNA, one source of variety is spontaneous under the control of one central planning system
mutation, and the testing mechanism is something (the empire of Genghis Khan, the world of Islam,
Chapter SIX SECOND NATIONAL SESSION 6.25
the People’s Republic of China, Wal-Mart, Disney), of hundreds or thousands or millions of perfectly
then everything further down the list, even self- rational people.
organising behavior, will be pressured or weakened
to conform to that goal. That’s what Ronald Reagan did. Not long before he
came to office, a president could say, “Ask not what
That’s why I can’t get into arguments about whether government can do for you, ask what you can do for
genetic engineering is a good or a bad thing. Like all the government,” and no one even laughed. Reagan
technologies, it depends upon who is wielding it, said the goal is not to get the people to help the
with what goal. The only thing one can say is that if government and not to get government to help the
corporations wield it for the purpose of generating people, but to get the government off our backs.
marketable products, that is a very different goal,
a different direction for evolution than anything the One can argue, and I would, that larger system
planet has seen so far. There is a hierarchy of goals changes let him get away with that. But the
in systems. thoroughness with which behavior in the US and
even the world has been changed since Reagan
Most negative feedback loops have their own goals, is testimony to the high leverage of articulating,
to keep the bath water at the right level, to keep the repeating, standing for, insisting upon new system
room temperature comfortable, to keep inventories goals.
stocked at sufficient levels. They are small leverage
points. The big leverage points are the goals of
entire systems. 1. The mindset or paradigm out of
which the system arises
People within systems don’t often recognise what
whole system goal they are serving. To make Another of Jay Forrester’s systems sayings goes:
profits, most corporations would say, but that’s just It doesn’t matter how the tax law of a country is
a rule, a necessary condition to stay in the game. written. There is a shared idea in the minds of the
What is the point of the game? society about what a “fair” distribution of the tax
load is. Whatever the rules say, by fair means or
To grow, to increase market share, to bring the foul, by complications, cheating, exemptions or
world (customers, suppliers, regulators) more under deductions, by constant sniping at the rules, the
the control of the corporation, so that its operations actual distribution of taxes will push right up against
become ever more shielded from uncertainty. the accepted idea of “fairness.”
That’s the goal of a cancer cell too and of every
living population. It’s only a bad one when it isn’t The shared idea in the minds of society, the
countered by higher-level negative feedback loops great unstated assumptions, unstated because
with goals of keeping the system in balance. unnecessary to state; everyone knows them,
constitute that society’s deepest set of beliefs
The goal of keeping the market competitive has about how the world works. There is a difference
to trump the goal of each corporation to eliminate between nouns and verbs. People who are paid less
its competitors. The goal of keeping populations in are worth less. Growth is good. Nature is a stock
balance and evolving has to trump the goal of each of resources to be converted to human purposes.
population to commandeer all resources into its own Evolution stopped with the emergence of Homo
metabolism. sapiens. One can “own” land. Those are just a few
of the paradigmatic assumptions of our culture, all of
I said a while back that changing the players in a
which utterly dumbfound people of other cultures.
system is a low-level intervention, as long as the
players fit into the same old system. The exception Paradigms are the sources of systems. From them
to that rule is at the top, if a single player can change come goals, information flows, feedbacks, stocks,
the system’s goal. flows. The ancient Egyptians built pyramids because
they believed in an afterlife. We build skyscrapers,
I have watched in wonder as, only very occasionally,
because we believe that space in downtown cities
a new leader in an organisation, from Dartmouth
is enormously valuable. (Except for blighted spaces,
College to Nazi Germany, comes in, enunciates a
often near the skyscrapers, which we believe are
new goal, and singlehandedly changes the behavior
6.26 Chapter SIX SECOND NATIONAL SESSION
worthless.) Whether it was Copernicus and Kepler paradigm, and to regard that whole realisation as
showing that the earth is not the center of the devastatingly funny. It is to let go into Not Knowing.
universe, or Einstein hypothesising that matter
and energy are interchangeable, or Adam Smith People who cling to paradigms (just about all of
postulating that the selfish actions of individual us) take one look at the spacious possibility that
players in markets wonderfully accumulate to the everything we think is guaranteed to be nonsense
common good. and pedal rapidly in the opposite direction. Surely
there is no power, no control, not even a reason for
People who manage to intervene in systems at the being, much less acting, in the experience that there
level of paradigm hit a leverage point that totally is no certainty in any worldview. But everyone who
transforms systems. You could say paradigms are has managed to entertain that idea, for a moment
harder to change than anything else about a system, or for a lifetime, has found it a basis for radical
and therefore this item should be lowest on the empowerment. If no paradigm is right, you can
list, not the highest. But there’s nothing physical or choose one that will help achieve your purpose. If
expensive or even slow about paradigm change. you have no idea where to get a purpose, you can
listen to the universe (or put in the name of your
In a single individual it can happen in a millisecond. favorite deity here) and do his, her, its will, which is a
All it takes is a click in the mind, a new way of lot better informed than your will.
seeing. Of course individuals and societies do resist
challenges to their paradigm harder than they resist It is in the space of mastery over paradigms that
any other kind of change. people throw off addictions, live in constant joy,
bring down empires, get locked up or burned at the
So how do you change paradigms? Thomas stake or crucified or shot, and have impacts that last
Kuhn, who wrote the seminal book about the for millennia.
great paradigm shifts of science, has a lot to say
about that. In a nutshell, you keep pointing at the Back from the sublime to the ridiculous, from
anomalies and failures in the old paradigm, you enlightenment to caveats. There is so much that
come yourself, loudly, with assurance, from the new has to be said to qualify this list. It is tentative
one, you insert people with the new paradigm in and its order is slithery. There are exceptions to
places of public visibility and power. You don’t waste every item on it. Having the list percolating in my
time with reactionaries; rather you work with active subconscious for years has not transformed me into
change agents and with the vast middle ground of a Superwoman. I seem to spend my time running
people who are open-minded. up and down the list, trying out leverage points
wherever I can find them. The higher the leverage
Systems folks would say one way to change a point, the more the system resists changing it-that’s
paradigm is to model a system, which takes you why societies rub out truly enlightened beings.
outside the system and forces you to see it whole.
We say that because our own paradigms have been I don’t think there are cheap tickets to system
changed that way. change. You have to work at it, whether that means
rigorously analysing a system or rigorously casting
off paradigms. In the end, it seems that leverage
0. The power to transcend has less to do with pushing levers than it does with
paradigms disciplined thinking combined with strategically,
profoundly, madly letting go.
Sorry, but to be truthful and complete, I have to
add this kicker. The highest leverage of all is to
keep oneself unattached in the arena of paradigms,
to realise that NO paradigm is “true,” that even
the one that sweetly shapes one’s comfortable
worldview is a tremendously limited understanding
of an immense and amazing universe.
Systems Thinking
Suggested Reading List
• Booth Sweeney, L and Meadows, D.L. The Systems Thinking Playbook Vols 1, 2, and 3. (1995-2001) –
Dozens of games for teaching systems principles.
• Brodie, R. Virus of the Mind (2004) – see his website http://www.memecentral.com
• Capra, F. The Turning Point (1982) – On the transition to a “systems mindset.”
• Diamond, J. Collapse: How Societies Choose to Fail or Survive (2006)
• Ford, A. Modeling the Environment (1999) – Good introduction to system dynamics modeling as applied
to the environment. College text.
• Gladwell, M. The Tipping Point (2000) – How social change can spread like a virus.
• Journal of the Systems Dynamics Society, Systems Dynamics Review.
• Kim, D., System Archetypes III, (2000).
• Krafel, P. Seeing Nature (1999) – Systems approach from a non-systems analysis point of view.
• Kuhn, T. The Structure of Scientific Revolutions (1962) – How scientific paradigms change.
• Meadows, D.H., The Global Citizen (1991) – Systems essays. More recent essays (May 1996-Feb 2001)
can be viewed at www.sustainabilityinstitute.org
• Meadows, D.H., Meadows, D.L., Randers, J. Beyond the Limits (1992) – A systems thinking and
modeling approach to global sustainability.
• Oshary. B, Seeing Systems: Unlocking the Mysteries of Organisational Life (2007)
• Oshary, B, Leading Systems: Lessons for the Power Lab (1999)
• Schwartz P. The Art of the Long View: Planning for the Future in an Uncertain World (1996).
• Senge, P. The Fifth Discipline (1990) – Popular introduction to organisational learning and systems thinking
archetypes.
• Senge, P., Jaworski, J. Scharmer, O, & Flowers B. Presence: Exploring Profound Change in People,
Organisations and Society (2005)
• Sterman, J. Business Dynamics (2000) – The text of the field of system dynamics modeling. Includes
best material on advanced causal loop diagramming.
• Sweeney, L.B. When a Butterfly Sneezes. (2000) – Kids’ stories.
• Vennix , J.A.M. Group Model Building: Facilitating Team Learning Using System Dynamics (1996).
6.28 Chapter SIX SECOND NATIONAL SESSION
Websites
• www.sustainabilityinstitute.org – SI website, including systems essays, research papers, and more links.
• www.systemsprimer.com – good introduction to systems diagramming.
• home.earthlink.net/~tomfid/sdbookmarks.html – many links to other System Dynamics sites.
• www.stewardshipmodeling.com/ – links to other System Dynamics sites.
• www.pegasuscom.com – Pegasus Communications – books, training materials, and conferences on
systems thinking and organisational learning.
• www.clexchange.org - K-12 info, newsletter, curricula, conferences The Creative Learning Exchange
encourages a view of education for primary and secondary schools based on discovery as the essence of
the learning process and advocates systems education implemented through learnercentered learning.
• www.watersfoundation.org – The Systems Thinking and Dynamic Modeling (ST/DM) site provides
educators with background information, examples, and guidance in the use of systems thinking and
dynamic modeling in K-12 education.
• www.hps-inc.com/navbar/otherSysResources.htm – “Links” page of High Performance Systems (authors
of STELLA and ithink software).
• www.vensim.com/resource.html – “Links” page of Ventana Systems (authors of Vensim software).
Chapter SIX SECOND NATIONAL SESSION 6.29
SCHEDULE: DAY 2
2 ¨Ecological globalisation is the consequence of the ongoing processes of economic growth and ecologi-
cal globalisation, which not only stitch the world’s economies together but also take national production and
consumption levels to a point that threatens the worlds ecological systems¨
Chapter SIX SECOND NATIONAL SESSION 6.31
Method
The approach will be a combination of interactive
learning tools such as presentations, and exercises.
Associates will primarily be contributing with their
knowledge of the treaties and conventions, and
discussions will be based around this.
Preparation
Associates will prepare for discussions on treaties
and conventions ratified by their country.
6.32 Chapter SIX SECOND NATIONAL SESSION
SESSION 4 PART 2 -
INTERNATIONAL STRATEGIES
FOCUS ON CLIMATE CHANGE
Overview and institutional borders, and any response will
require collaboration and strong alliances, which
No region in the world today, and no sector, cannot come about without strong leadership -
business, group or individual can afford to disregard leadership with a vision for new, appropriate African
the effects and impacts of climate change. The development models.
impact of climate change on the world economy for
example has been estimated to be more that the This learning module will seek to examine the
two World Wars combined, or more than 6.8 trillion climate change responses and leadership needed
dollars, if the appropriate measures are not taken. on all levels to face the challenges and grasp
The human ‘costs’ are immeasurable . the opportunities. This will be done alongside
presentations on the key terminology, discussions
With regards to Africa then it is not possible to and film screenings.
envision the future of the continent without taking
into account the challenges of climate change.
Africa, because of its vulnerability to climate impacts Objectives
and its climate-dependent economic sectors, is one 1) To examine the concept of climate change and
of the most vulnerable continents. Whilst Africa is related topics such as mitigation and adaptation
at high risk, climate change also provides a unique etc. along with initiatives such as REDD,
opportunity for a new and more sustainable and CDM and national and international strategies
socially equitable developmental pathway. (NAPA, NAMA etc).
Climate change is however often seen as ‘less 2) To facilitate discussion on the challenges
pressing’ than other developmental concerns, and and opportunities of climate change on the
African countries are generally more interested continent, especially in relation to appropriate
in addressing under-development than climate development models and the leadership
change. This viewpoint is not unique to Africans, required to achieve results and lasting change.
but is shared by many developing countries. It may
be primarily a consequence of the African view 3) To examine and discuss national and regional
that the causal responsibility for climate change strategies and initiatives on climate change,
lies elsewhere and therefore the imperative and especially NAPAs and NAMAs and national
responsibility for action must be borne by the and local projects initiatives.
industrialized nations.
4) To determine the leadership needed in the
To address the challenge, strong and visionary climate change response on local, national and
leadership is essential and particularly African regional levels.
leadership as opposed to the historic reliance on
external agencies and bi-lateral partners to set 5) To examine the LEAD Associate Projects in the
the development agenda. Climate impacts are light of climate change and the challenges and
across the board in all sectors, crossing national opportunities that it presents.
3 The Stern Review on the Economics of Climate Change. Published by the Treasury of the United Kingdom. October
2006.
Chapter SIX SECOND NATIONAL SESSION 6.33
Approach
The approach will be a combination of learning tools
such as presentations, screenings and exercises.
The associates will primarily be contributing with
their experiences around climate change and the
related topics, and also in relation to their LAPs.
OUTLINE OF MODULE
Outline of module
Part 1: (90 min)
Defining Climate change: Presentation on climate
change and related topics such as mitigation and
adaptation etc. along with initiatives such as REDD,
CDM and national and international strategies
(NAPA, NAMA etc)
BIBLIOGRAPHY
SCHEDULE: DAY 3
Session Aims
• To analyse issues related to the management
of natural resources worldwide, and at regional,
national and local levels;
• To also view natural resources management
issues from the political, institutional, economic,
social and cultural perspective.
Learning objectives
By the end of the session you will be able to:
• Identify and discuss the various national and local
agreements that your country or community has
entered into with the aim to manage its natural
resources;
• Enumerate a series of challenges and options for
these instruments to ensure higher impact.
Indicative Content
• Institutional, legislative and economic aspects of
natural resource management
• Environmental action plans and PRSPs
• Local conventions and practice of natural
resources management
6.38 Chapter SIX SECOND NATIONAL SESSION
MODULE OUTLINE
Secondly, balanced natural resources management helps fight poverty by providing better sources of
income to farmers, cattle breeders and others generating income from food production and other natural
resource related occupations whilst contributing to the well-being of human settlements.
Source: UNDP, 2003, Ecosystems and Human Well-being: A framework for Assessment: Summary, Island Press.
6.40 Chapter SIX SECOND NATIONAL SESSION
BIBLIOGRAPHY
• Cotula Lorenzo, 2009, Legal tools for citizen empowerment: Getting a better deal from natural resource
investment in Africa, London, International Institute for Environment and Development. Available at:
http://www.iied.org/pubs/pdfs/G02476.pdf
• Holmberg Johan, 2007, Natural Resources in Sub-Saharan Africa: Assets and Vulnerabilities, A contribution
to the Swedish Government White Paper on Africa commissioned by the Nordic Africa Institute, Brussels.
Available at: http://www.regeringen.se/content/1/c6/08/35/07/1b807683.pdf
• MacLean D., Andjelkovic M. & Vetter T., 2007, Internet, Governance and Sustainable Development.”
Winnipeg, Manitoba, International Institute for Sustainable Development. Available at: http://www.iisd.
org/pdf/2008/igsd_common_agenda_bg.pdf. Accessed 29
• Pan-African Secretariat, 2005, “Regional Co-operation on Global Environmental Change Research in
Africa”, Workshop Report, Nairobi. Available at: http://www.igbp.net/documents/AFRICANESS-
REPORT.pdf
• UNEP, 2003, Ecosystems and Human Well-being: A framework for Assessment: Summary, Island Press,
212 pages.
• Tall Serigne M. & Guèye Mamadou B., novembre 2003, Les conventions locales au Sahel. Un outil de
co-gouvernance en gestion des ressources naturelles, IIED Sahel, 27 pages.
Chapter SIX SECOND NATIONAL SESSION 6.43
Session Aims
• To provide Leadership Teams with dedicated time
to advance their LAP together.
• To provide Leadership Teams with an opportunity
to reflect on their process with inputs from their
Coach.
• To begin to consider the Leadership Team’s
contribution to the Pan-African Networking Fair.
Learning objectives
By the end of the session you will be able to:
• Take the next step in LAP implementation as a
Team.
• Design the Leadership Team’s input to the Pan-
African Networking Fair.
• Identify opportunities to team development from
the experience and experiential learning from the
Leadership Team process.
6.44 Chapter SIX SECOND NATIONAL SESSION
Thought Starters:
Q: What am I noticing about the way my Leadership Team is working?
Q: What is working well in terms of helping us develop the team and make progress on
our project?
Q: What could we be doing differently that would help us make even more progress? (e.g.
What should we be doing differently, doing more of, or stop doing?)
Chapter SIX SECOND NATIONAL SESSION 6.45
Q: How can I apply the experience and knowledge that I am gaining in working with a
productive team, to the teams that I build and work with in my own context?
6.46 Chapter SIX SECOND NATIONAL SESSION
Step 1 Exploring the field visit issues and themes Day 2 • Sessions 4, 5, 8,
Step 2 Attending the field visit Day 4 • Session 8
Step 3 A discussion and analysis sequence to explore some key Day 5 • Session 9
questions around the field visit
Step 4 Group preparation of a shared presentation Day 5 • Session 11
Step 5 Presenting the group’s findings and thoughts on the site Day 6 • Session 12
visit to the plenary of fellow Associates for feedback.
PANEL OF STAKEHOLDERS –
MY KEY LEARNING
1. What is happening?
• Globally
• Regionally
• Locally
• Globally
• Regionally
• Locally
SCHEDULE: DAY 4
During the Field Visits relevant to the theme you • Small backpack
have been exploring over the course of the week • Background materials and notebook paper/pen
ask yourself:
• Good walking shoes
• What are the cross-cutting issues?
• Comfortable clothes
• What are the challenges?
• Water and snacks
• What are the opportunities?
• Camera or video camera (for your presentation in
• What patterns, inter-relationships and systems Session 12)
are we spotting?
• Any additional special equipment for your
Don’t be a tourist. particular Field Visit will be communicated to
you prior to the Session, along with logistics
On your return from the Field Visits, your task as
considerations.
a Site Visit Group, will be to turn what you have
Chapter SIX SECOND NATIONAL SESSION 6.51
SYSTEMS I SPOT
See if you can use some of our systems diagramming tools -Consider possible trends,
systems variables, how they interconnect, etc.
6.54 Chapter SIX SECOND NATIONAL SESSION
SCHEDULE: DAY 5
Session Aims
• To provide some key questions for discussion to
help understand and dig deeper into the theme
and observations of the field visit.
Learning objectives
By the end of the session you will be able to:
• Discuss and present some of your group’s key
learning from the Site visit.
• Use the collected knowledge of the group as
input to your thinking process.
Indicative Content
• Carousel small group discussion
• Questions will be given on site.
6.56 Chapter SIX SECOND NATIONAL SESSION
Overview
This two-part skills module comes just prior to
the Site Visit Group’s presentation preparation
session and will serve as an input to that process.
Public speaking and presentation skills are crucial
leadership capabilities which benefit from continual
learning and practice. This session will act as
a reminder of some of the key components of
designing and delivering a powerful presentation and
communication intervention.
Session Aims
• To concentrate on key principles in designing and
delivering excellent presentations.
• To practice presentation skills prior to the formal
presentations.
Learning objectives
By the end of the session you will be able to:
• Design and structure a powerful presentation;
• Deliver a presentation with more confidence.
Indicative Content
• Understanding your audience
• Structure and content
• Making a connection
• Impact
• Language Tools, visuals and other techniques
• Presentation
Chapter SIX SECOND NATIONAL SESSION 6.57
POWERFUL PRESENTATIONS
TEN TOP TIPS
• What are their expectations? • You have about 6 seconds to make a positive
impression…
• What are the norms in the organisation?
• What do they know about the topic? Five: The stickiness factor
• Are there any gaps in my knowledge? • Picture says more than 1000 words
• Visuals: create interest, fast, memorable
Three: Structure
• Pre-prepare flip charts
Simple presentation structure:
• Avoid death by PowerPoint: reduce word count
Introduction
• Touch: give them something to play with
Position
Problem Six: Be yourself
Possibilities • Conversation, tell a story, importance of stories
Proposal • Make them laugh if you can: appropriate humour
Summary • How do I manage nerves? Breathing
Even simpler presentation structure: • What should I hold back? Don’t tell everything
Beginning, middle and end • Remember you are your best selling point
6.58 Chapter SIX SECOND NATIONAL SESSION
• You only get one chance to engage people: don’t • Did people discover any learning points from the
waste it presentation?
• Did the presentation prompt people to make a
Punchy presentations checklist mental commitment to do something differently
in the future?
Is a presentation required?
• Were people moved by the presentation?
Research your audience, organisational culture,
previous
Congruence
experience, expectations
Was everything about the presenter congruent?
Plan – begin, middle, end
Structure – who are you, what are you going to Was the content (the “what”), the methods they
talk about, used (the “how”) and what they personally stood for
(the “who”) sending the same message?
for how long, tell audience what to expect,
Or were the presenter’s actions at odds with what
what they can or can’t do
they said?
Signpost – give clear directions
Use eye-catching visuals
Consider language / avoid jargon
Appropriate humour
Source: Style, gurus and super models, Sue Knight, People Management, 25 November 1999
Chapter SIX SECOND NATIONAL SESSION 6.59
Session Aims
• To help you and your Site Visit Group plan and
prepare a compelling presentation.
6.60 Chapter SIX SECOND NATIONAL SESSION
Content questions
When thinking about the working group theme you
have been exploring over the course of the week
you might want to consider:
• What is your objective assessment of the
situation? What systems are operating here?
• What are the challenges and opportunities at
different levels?
• What would a sustainable future look like?
• What changes are needed to build this
sustainable future?
• Who are the key stakeholders to make change
happen, and how can you engage them?
• Where are the leadership gaps and how can they
be filled?
• What else needs to happen?
Chapter SIX SECOND NATIONAL SESSION 6.61
SCHEDULE: DAY 6
Session Aims
• To explore the interconnections among the field
visit themes and the themes of the session.
• To practice making effective and powerful
presentations in teams
• To get and give feedback on the work of the Site
Visit Group
Learning objectives
By the end of the session you will have:
• Inspired and engaged your audience by using a
range of presentation tools and techniques
• Delivered your message in a compelling way
• Explored different presentation styles and modes
of communication and identified those that best
suit the audience
• Developed a better understanding of the session
themes and how they interconnect.
6.64 Chapter SIX SECOND NATIONAL SESSION
Conversation Notes:
Chapter SIX SECOND NATIONAL SESSION 6.67
SESSION 14 OVERVIEW OF
INTERIM WORK AND SESSION
CLOSING
Overview thinking and doing? Between information input
and time for reflection?
Evaluation and assessment is a critical element of all
• Interactive discussions: How happy were you with
LEAD Africa training modules. Giving and receiving
the speakers in terms of the knowledge and skills?
feedback helps us all to reflect on ourselves; to
consider what we have learned; the journey we have • The skills modules: How happy were you with the
been on; and the journey yet to come as we move trainers and the design of the skills sessions?
forward. It is an opportunity to reflect on personal • Site visits: How relevant and useful were the site
learning objectives and to what extent they have visits in terms of the learning objectives?
been achieved. What do you have still left to do? Of
• Networking: Have you been able to start the
course it is too early to say what kind impact this
processes of developing a sustainable network of
training session will have upon our efforts to build
peers?
sustainable futures, in all the different sectors that we
work. However, we can at least begin to measure the • How have you found working in a cross sector
success of the Second National Session against the multi-cultural group?
learning objectives, and look to the future. • Your LAP projects: Have you had an opportunity
to progress on your LAP?
This session will begin with reflections on the week’s
events and learning, both individual, and group. A
formal feedback form will be distributed for collection Learning Outcomes
of ideas which can be used for the development of • Greater self awareness
future National Sessions. Reflections will be shared
• Input into the Personal Development Plan (PDP)
in plenary, just prior to an overview of the interim
virtual work options. These tasks are described in this • Sense of achievement
Manual Chapter 4: Virtual Programme Work. Final • Inspiration and confidence to try out new ways of
closing words from the LEAD Africa staff will close being a leader
this final session of the Second National Session.
• Connections
• Feedback for LEAD and ideas that can be fed into
Session Aims our process of continuous development
• To begin the process of reviewing and evaluating
the extent to which the LEAD Africa Second
Method
National Session has met its stated objectives;
• Working by ourselves, in pairs and in groups, we
• To share with the whole group key insights,
will explore and uncover our responses to the
learning and reflections on the week;
Second National Session and working in new
• To look forward to the Second National Session; groups.
• To celebrate our achievements. • We will be using a number of complementary
quantitative and qualitative review and evaluation
Indicative List of Evaluation Topics tools and methods including: