DAWN REYES

Carrollton, Texas 75006

dawn_reyes@hotmail.com | Home: 972-416-9380 | Mobile: 469-404-3533
https://www.linkedin.com/in/dawnreyesphr

SUMMARY
Senior Human Resource Professional recognized for building strong relationships and trust with
leaders and employees while serving as a valued business partner and employee advocate. Brings a
consultative approach to human capital services, policies and strategies that foster a do the right thing
philosophy and positive employee relations. Provides guidance and expertise in the areas of employee
relations, talent management, and organizational change management. A self-directed individual with
superior interpersonal skills, expert knowledge and understanding of employee relations, human resource
functions, processes and employment law.
PROFESSIONAL EXPERIENCE
ROCKWELL COLLINS, Texas
Senior HR Generalist
Oct 2004 - Mar 2015
Employee Relations Consultant who effectively balanced the roles of Leadership Support and Employee
Advocacy. Partnered with leadership to ensure effectiveness of employee/team performance, career
development and success of business goals.

Employee Advocacy / Leadership Support: Provided coaching, consultation and direction in

change management, conflict resolution/mediation, and performance management. Demonstrated
positive employee relations by proactively meeting with leaders and employees on a consistent basis
to build relationships, trust and expand knowledge of their business and employees.
Compensation Analysis: Provided expertise and guidance in merit and salary planning, critical
analysis of job profiles, pay bands, salary plans, and managed career moves for promotions, pay
adjustments, laterals, and demotions.
Performance Reviews and Development Plans: Delivered consultation and guidance to leaders to
ensure alignment of performance ratings with effectively written annual and mid-year employee
reviews and career development plans.
Corrective Actions and Performance Improvement Plans: Collaborated with leadership in
producing effectively written performance reviews and performance improvement plans that provided
clear and concise performance expectations.
Employee Separations: Extensive experience in conducting the exit process for voluntary and
involuntary separations, as well as reduction-in-force programs.
Organizational Change Management: Partnered with senior leaders and HR Business Partners to
evaluate organizational needs, personnel alignment and restructuring. Analyzed organizational
structures and generated SAP system changes to accomplish reorganizational moves including
position, job band, and reporting changes of varying complexity.
Ensured legal / policy guidance and compliance including Standards of Business Conduct, Conflict of
Interest disclosures and company policies.
Expert in workplace accommodations and EEOC responses.
Lean certified with expertise in driving initiatives and strategies that resulted in cost/hours savings
through designing and implementing innovative, streamlined processes for Employee Relations.

VARTEC TELECOM, INC., Dallas, Texas

Director Employee Relations and Employment
Dec 2001 - May 2004
Directed staff of ten in the Recruiting and Employee Relations Departments overseeing three Dallas
locations:

Led recruiting strategies, sourcing, programs and initiatives, including job fairs.
Provided Compensation Management and Salary Planning.
Directed Performance Management and Employee Relations

DAWN REYES
dawn_reyes@hotmail.com | Home: 972-416-9380
Mobile: 469-404-3533 | Page 2

INDEPENDENT HUMAN RESOURCE CONSULTANT

May 2001 - Dec 2001

First Worthing; Dallas, Texas Project and Benefits Manager

Drove solutions for the business in benefit project administration.
Hireworks, Inc.; Dallas, Texas - Human Resource Consultant
Led the Human Resource start-up operations, creating HR policies, procedures, processes and forms.
Evaluated applicant tracking programs with recommendations to executive management on strategic
product improvements and governmental compliance issues.
DCH HEALTH / TECHNOLOGY, INC., Texas
Director Human Resources
Jul 2000 - May 2001
As a part of the executive team, built and developed the Human Resources functions, policies, and
procedures and functioned as Office Manager for a start-up company. Designed new employee
orientation programs, policies, procedures, employee handbook, career development and incentive
programs.
REALPAGE, INC., Texas
Director Human Resources
Nov 1998 - Jun 2000
Reporting to the CEO, started up and managed all HR functions. With a staff of six, oversaw
Compensation, Benefits, Employee Relations, Performance Management, Retention and Recruitment,
and Legal Compliance.

Streamlined companys technology hiring process in a company growth environment.

Designed and implemented company stock option, performance and management incentive plans.
Designed and implemented new cost effective Health and Welfare programs.
Held key leadership role in acquisitions, merging of benefit plans, payroll, and strategy formulation.

SOURCE SERVICES CORP., Texas

Director Human Resources
Sept 1994 - Nov 1998
Managed a staff of five in Human Resources and Payroll functions with an emphasis on upgrading the
payroll system and HR policies / procedures. Accommodated company growth from 1500 to 5500
employees.

Integrated payroll from outsourced vendor (Ceridian) to in-house HRIS system (UltiPro/Ultimate).
Designed and implemented new Benefit Programs, including introduction of benefit program for
temporary workforce.
Employee Relations, including investigations, resolutions and arbitration.
Implemented Employee Handbook and upgraded policies and procedures.
EDUCATION

B.S.B.A., Business Management, Dallas Baptist University, Texas, 1994

CERTIFICATIONS
PHR-(Professional Human Resources)
SHRM-CP (Society of Human Resource Management Certified Professional)
Lean Associate Certified