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UPS Power Manager

User's Guide



UPS Power Manager

User's Guide



Note: Before using this information and the product it supports, read the general information in Appendix I, Notices, on page 97.

First Edition (June 2013)


Copyright IBM Corporation 2013.
US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1
Notices and statements in this document . . . . . . . . . . . . . . . . 1
Chapter 2. Installing the IBM UPS Power Manager application .
Installation prerequisites . . . . . . . . . . . . . . . . .
On a system hosting UPS Power Manager . . . . . . . . .
On a system that displays the web-based graphical user interface
Downloading the UPS Power Manager software . . . . . . . .
Quick start installation . . . . . . . . . . . . . . . . . .
Installation results . . . . . . . . . . . . . . . . . . .
Uninstalling UPS Power Manager . . . . . . . . . . . . .
Installing or uninstalling UPS Power Manager from a command line .
Chapter 3. Configuring UPS Power Manager . .
Configuring the nodes . . . . . . . . . . .
UPS Power Manager settings . . . . . . . .
Discovering the nodes connected on the network
Configuring actions . . . . . . . . . . .
Configuring user accounts . . . . . . . . .
Configuring system settings . . . . . . . .
Chapter 4. Monitoring devices . . .
Starting the monitoring interface . . .
Local access. . . . . . . . . .
Remote access . . . . . . . . .
Node list view . . . . . . . . . .
Flexible panels view . . . . . . . .
Panels list. . . . . . . . . . . .
Information . . . . . . . . . .
Status . . . . . . . . . . . .
Outlets . . . . . . . . . . . .
Measures . . . . . . . . . . .
Environment . . . . . . . . . .
Graph . . . . . . . . . . . .
Synoptic . . . . . . . . . . .
Power Source . . . . . . . . .
Powered applications . . . . . .
Events . . . . . . . . . . . .
Statistics . . . . . . . . . . .
Power Components . . . . . . .
Devices supervision . . . . . . . .
Applications List view . . . . . . .
Map view . . . . . . . . . . . .
Creating a customized Map view . .
Map examples . . . . . . . . .
Events . . . . . . . . . . . . .
List representation . . . . . . .
Calendar representation . . . . .
Nodes Events list . . . . . . . .
Launching the web interface for a device
Defining subviews . . . . . . . . .
Sharing subviews . . . . . . . . .

Copyright IBM Corp. 2013

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iii

Chapter 5. Shutting down


Introduction . . . . . .
Shutdown configuration . .
Power Source view . . .
Shutdown sequence . . .

UPS
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Power Manager .
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Chapter 6. Advanced Management . . . .


Nodes settings . . . . . . . . . . . .
Single node configuration display . . . .
Single card settings . . . . . . . . .
Multiple card configurations synchronization
Nodes upgrade . . . . . . . . . . . .
Updating device firmware . . . . . . .
Upgrading applications . . . . . . . .

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Chapter 7. Virtualization Module . . . . . . . . . . . . . . . . .


Introduction . . . . . . . . . . . . . . . . . . . . . . . . .
IBM virtualization solutions for VMware, Microsoft, Citrix and Opensource
Xen, KVM . . . . . . . . . . . . . . . . . . . . . . . .
Supported environments . . . . . . . . . . . . . . . . . . . .
Enabling the Virtualization Module . . . . . . . . . . . . . . . . .
VMware supervisors prerequisites . . . . . . . . . . . . . . . . .
Citrix supervisors prerequisites . . . . . . . . . . . . . . . . . .
Microsoft supervisor prerequisites . . . . . . . . . . . . . . . . .
Adding Manager or Hypervisor List features . . . . . . . . . . . . .
Introduction . . . . . . . . . . . . . . . . . . . . . . . .
Adding a vCenter Server Manager. . . . . . . . . . . . . . . .
Adding a SCVMM Manager . . . . . . . . . . . . . . . . . .
Adding a VMware ESX/ESXi Hypervisor List . . . . . . . . . . . .
Adding a Citrix XenServer Hypervisor List . . . . . . . . . . . . .
Adding a XenCenter . . . . . . . . . . . . . . . . . . . . .
Configuring Hypervisors (ESX/ESXi Server, XenServer) . . . . . . . . .
Introduction . . . . . . . . . . . . . . . . . . . . . . . .
Credential configuration for the Hypervisors (ESX/ESXi, XenServer) . . .
Configuring maintenance and shutdown. . . . . . . . . . . . . . .
The VMhost has No UPS Power Protector . . . . . . . . . . . . .
UPS Power Manager detects UPS Power Protector running on the VMHost
Chapter 8. Redundancy . . . . . . . . .
Introduction . . . . . . . . . . . . . .
Redundancy configuration . . . . . . . . .
Redundancy views . . . . . . . . . . .
Redundancy view in Node List . . . . . .
Composite device in Power Source view . .
Power components subview . . . . . . .
Redundancy use cases (if shutdown is activated)
Redundancy advanced behavior example . . .

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Chapter 9. Compatibility List . . . . . . . . . . . . . . . . . . . 77


Applications on computers. . . . . . . . . . . . . . . . . . . . . 77
IBM devices . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Appendix A. Configuring the UPS Power Manager vCenter
Introduction . . . . . . . . . . . . . . . . . . .
Registering the UPS Power Manager plug-in in vCenter . . .
Events and Alarms . . . . . . . . . . . . . . . .

iv

UPS Power Manager: User's Guide

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Using UPS Power Manager through vCenter . . . . . . . . . . . . . . 80


Appendix B. Configuring the XenCenter plug-in . . . . . . . . . . . 81
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . 81
Check XenCenter plug-in installation . . . . . . . . . . . . . . . . . 81
Appendix C. Configuring maintenance mode and
Prerequisites. . . . . . . . . . . . . . .
Introduction . . . . . . . . . . . . . . .
Maintenance mode . . . . . . . . . . . .
Configuring maintenance mode behavior in vCenter
Configuration Test . . . . . . . . . . . . .

vMotion with vCenter


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Appendix D. VMware vCenter high availability . . . . . . . . . . . . 85


Appendix E. Configuring maintenance
SCVMM . . . . . . . . . . .
Maintenance Mode . . . . . . . .
What is live migration . . . . . . .
Configuration test . . . . . . . . .

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Appendix F. VMware references . . . . . . . . . . . . . . . . . . 89


Appendix G. Microsoft Hyper-V references

. . . . . . . . . . . . . 91

Appendix H. Getting help and technical assistance


Before you call . . . . . . . . . . . . . . .
Using the documentation . . . . . . . . . . .
Getting help and information from the World Wide Web
How to send Dynamic System Analysis data to IBM .
Creating a personalized support web page. . . . .
Software service and support . . . . . . . . .
Hardware service and support . . . . . . . . .
IBM Taiwan product service . . . . . . . . . .

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Appendix I. Notices . . . . . . . . . . . . . . . . . . . . . . . 97
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Important notes. . . . . . . . . . . . . . . . . . . . . . . . . 98
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Contents

vi

UPS Power Manager: User's Guide

Chapter 1. Introduction
The IBM UPS Power Manager software provides power-management tools for IBM
uninterruptible power supplies (UPSs).
The UPS Power Manager software has the following features:
v Discovers and supervises IBM UPSs that are connected to the network (either by
a network management card or a shutdown controller). For the detailed list of
compatible solutions, see Chapter 9, Compatibility List, on page 77.
v Supervises the remote servers that are hosting the IBM UPS Power Protector.
v Provides advanced management features (mass configuration and mass upload)
with the IBM Network Management Card.
v Provides local computer graceful shutdown through the IBM Network
Management Card.

Notices and statements in this document


The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.

Copyright IBM Corp. 2013

UPS Power Manager: User's Guide

Chapter 2. Installing the IBM UPS Power Manager application


This chapter contains detailed information about accessing, installing, upgrading
and uninstalling the IBM UPS Power Manager application.

Installation prerequisites
You can host the UPS Power Manager software on your system or access it
remotely using a web browser. Installation prerequisites depend on which method
you use to access UPS Power Manager.

On a system hosting UPS Power Manager


If you are planning to host UPS Power Manager on your system, you can install it
on any of the following platforms.
Microsoft Windows:
v Microsoft Windows Server 2012
v Microsoft Windows Server 2011
v Microsoft Windows Server 2008
v Microsoft Windows Server 2003
v
v
v
v

Microsoft
Microsoft
Microsoft
Microsoft

Windows
Windows
Windows
Windows

8
7
Vista
XP

VMware:
v
v
v
v

vSphere
vSphere
vSphere
vSphere

Hypervisor
Hypervisor
Hypervisor
Hypervisor

(ESXi) 5.1
(ESXi) 5.0
(ESXi) 4.1
(ESX) 4.0

Microsoft Hyper V:
v Windows Hyper-V Server 2012
v Windows Hyper-V Server 2008 R2
v Windows Hyper-V Server 2008
Xen:
v Citrix XenServer 6.0
v Citrix XenServer 5.6
v OpenSource Xen 2.6 on Red Hat Enterprise Linux 5
v OpenSource Xen 3.2 on Debian 5
KVM:
v KVM 0.12.1.2 on Red Hat Enterprise Linux 6 and Debian 5
Notes:
1. For optimum performance with multiple nodes, use a Windows server operating
system that can support more than 10 simultaneous network connections.

Copyright IBM Corp. 2013

2. To prevent network access conflicts, do not install UPS Power Manager on a


computer that also hosts the following hardware and software:
v Network Management System (for example, Tivoli NetView)
v IBM UPS Power Protector
v IBM Network Management Card
v Network Management Proxy

On a system that displays the web-based graphical user interface


The UPS Power Manager graphical interface can be accessed remotely using a
web browser. Access to this interface is secured through an SSL connection (default
configuration), and login and password.
The UPS Power Manager graphical interface is supported on the following
browsers:
v Google Chrome
v Mozilla Firefox
v Microsoft Internet Explorer 7 and later

UPS Power Manager: User's Guide

Downloading the UPS Power Manager software


You can install the UPS Power Manager software on a mobile computer,
workstation, server, or other device that is running one of the supported operating
systems. For the supported operating systems, see Installation prerequisites on
page 3.
To download the UPS Power Manager software, go to http://www.ibm.com/support/
entry/portal/docdisplay?lndocid=EATN-UPMWIN.

Quick start installation


To quickly install UPS Power Manager, complete the following steps:
1. On a Windows-based computer, run the UPS Power Manager package under
an administrator account.

A web browser is displayed.


2. Enter USERID as the login and passw0rd as the Password. Then click Login.

Chapter 2. Installing the IBM UPS Power Manager application

When you start the application, it automatically performs a Quick scan. Using
the Quick scan operation, you will discover IBM UPS Power Protector and IBM
Network Management Card within a few seconds through broadcasting. The
discovered nodes are displayed in Settings-> Auto Discovery.
Some nodes might not be discovered by quick scan if they do not support that
function or if they are not in the same subnet as UPS Power Manager. To
discover such nodes, perform the discovery using Range scan based on IP
address ranges.
Note: Using the Range Scan operation you will discover the nodes that are
outside of the network segment and nodes that are not compatible with
the "Quick scan" feature. To determine if your node supports the Quick
scan feature, see Chapter 9, Compatibility List, on page 77.

3. (Optional) Click Settings -> System -> Module Settings and activate the
shutdown module.
4. Click Settings -> Shutdown and assign the IP address of the UPS that powers
the local computer.
5. Click Settings -> User List and assign the access rights through login and
password.
6. (For the silver or gold paid versions only) In the Settings -> System -> Edit
System Information, enter the license product key that is printed on the
software CD booklet (inside the CD case):
v ref 66925 UPS Power Manager Silver License (11 to 100 device nodes)
v ref 66926 UPS Power Manager Gold License (101 to Unlimited devices
nodes)
The nodes that are not managed due to license limitation will display with this
icon:

Notes:
a. UPS Power Manager monitors up to 10 devices (UPS network management
card or UPS Power Protector shutdown controller) without a license key. If
there are more devices to be monitored, an applicable license is required.
Also, licenses can be upgraded later without reinstallation.
b. For more information about purchasing a silver or gold license, see
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=EATN-UPMWIN.
7. Click Views -> Node List to monitor the current state of the compatible power
devices and applications. Select a line in the list and the panels are updated
with the selected device information.

UPS Power Manager: User's Guide

Click Views -> Power Source to manage the current state of the UPS that
powers the server that is running UPS Power Manager. This menu is available
when you have enabled the shutdown module in System Settings.
Click Events -> Event List to view the device events.
You can configure and upgrade multiple network management cards at one time
by using the Management section of UPS Power Manager.

Chapter 2. Installing the IBM UPS Power Manager application

Installation results
If you install a new UPS Power Manager release without uninstalling the previously
installed software, you will keep your database and your product information.
At the end of the installation, the following shortcuts are created in the group: Start
-> Programs -> IBM -> UPS Power Manager
Name

Description

Open IBM UPS Power Manager

Starts the main "UPS Power


Manager" graphical interface

Start IBM UPS Power Manager

Starts the service

Stop IBM UPS Power Manager

Stops the service

Uninstall IBM UPS Power Manager

Uninstalls the program

A service called "IBM UPS Power Manager" is also created for the Database
Acquisition Engine. This program continuously polls the status of IBM devices and
applications connected on the network. This service automatically starts when the
computer is started. This service provides the web interface.
A System Tray icon displays the alarms on the local computer. A right click on this
icon displays the same shortcuts as in the Windows Start menu.

Uninstalling UPS Power Manager


To uninstall UPS Power Manager if you need to upgrade or reinstall the application,
complete the following steps:
1. Click Start -> Control Panel -> Add/Remove programs and select IBM UPS
Power Manager Vx.xx.
2. You can also uninstall UPS Power Manager from the shortcut. Click Start ->
Programs -> IBM -> UPS Power Manager -> Uninstall IBM UPS Power
Manager.
This removes the database and the custom files, if you confirm it.

Installing or uninstalling UPS Power Manager from a command line


You can install or uninstall UPS Power Manager from a command line to deploy the
software with or without a graphical interface. This method also provides the ability
to configure protection settings from the command line.
To obtain details of available command options, type the following command:
<packageName> -help
<packageName> [COMMAND] [OPTION]...

Type the following commands for installing or uninstalling UPS Power Manager:
-install

Launches the installation/upgrade process (default).

-uninstall

Launches the uninstallation process.

The following options are available using the command line:

UPS Power Manager: User's Guide

-debug

Displays debugging information on the console.

-silent

Installs the application silently.

To create an installation folder, type the following command:


-dir <installPath>

For example, the following command installs UPS Power Manager silently in the
location, C:\Program Files\MyFolder:
packageName -install -silent -dir "C:\Program Files\MyFolder"

When the installation has completed, open a web browser with the URL,
http://host:4679/, where host is the host name or IP address of the computer that is
hosting UPS Power Manager.

Chapter 2. Installing the IBM UPS Power Manager application

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UPS Power Manager: User's Guide

Chapter 3. Configuring UPS Power Manager


This chapter provides configuration instructions for the UPS Power Manager
software.

Configuring the nodes


Each node (Network Management Card, proxy, or application) must have a valid IP
address or a DNS name in the range that you have entered for auto-discovery. For
more information, see Chapter 9, Compatibility List, on page 77.
Each node (network management card, proxy, or application must have a valid IP
address (or a DNS name) in the range that you have entered for auto-discovery.
Refer to the compatibility list.
UPS Power Manager automatically receives the alarms (through notification or
polling) without specific configuration on the card, proxies or applications.
For SNMP communication, check the community name. To configure the default
community name, click Settings -> System -> Default Community Name. To
define a specific community name for each IP range, click Settings -> Auto
Discovery -> Range Scan -> Password.

UPS Power Manager settings


Start the UPS Power Manager main graphical interface from the previously created
shortcut (Start -> Programs -> IBM -> UPS Power Manager -> Open IBM UPS
Power Manager) and then click Settings.

Discovering the nodes connected on the network


From Settings -> Auto Discovery, the following discovery methods are available:
Quick Scan (automatically performed when application starts), Range Scan,
Address Scan.

Copyright IBM Corp. 2013

11

Notes:
1. The Quick scan request is a broadcast frame on 4679 Internet Assigned
Numbers Authority (IANA) reserved port and 69 standard TFTP port. Using the
Quick scan operation, you will discover the UPS Power Protector or IBM
Network Management Card through broadcast within a few seconds.
2. For the other nodes, use Range scan to perform the discovery based on IP
address ranges. Using the Range Scan operation, you will discover the nodes
that are outside of the network segment and nodes that are not compatible with
the Quick scan feature.
3. Address Scan performs a single address scan or several IP addresses
separated by a semicolon (;).

Configuring actions
To define the way a user is notified when node events happen, complete the
following steps:
1. Click Settings -> Actions and select from the following notification methods:
v Email
v Execute script/program
v Notification to Alarm Box (available through the System Tray icon)

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UPS Power Manager: User's Guide

2. Click Create new action to open the Create new action window.

Note: The fields marked with an asterisk (*) are required.


The following options are available from the Create new action window:
Events filter
You can filter the email notification according to the following criteria:
v Event criticality (Critical, Warning, Normal, or Communication Lost)
v Category (All Events, Alarms, Shutdown events, Power events,
Measures). Use the pen icon to select and edit the event category
Chapter 3. Configuring UPS Power Manager

13

v View that triggers the event


Note: Use the Event Criticality parameter to filter the notification
according to the event level. If you select Critical as a filter, you
will not receive the associated Normal event informing you that
the device status changes from Critical to Normal. For more
information, see Nodes Events list on page 39.
Email To receive email on UPS events, you have to indicate the SMTP server
address and recipient email address. Use your login and password
when the SMTP server requests authentication.
For advanced use of email:
v You can Customize the subject (for example, if you use an
independent service provider to translate emails into SMS).
v You can specify that you want to receive a consolidation of the
alarms that occurred during a delay that you can select. If you specify
no delay, each alarm will generate an email. With this setting, you will
receive more email for the same number of events,
Execute script/program
To run a program on UPS Power Manager events, the program path is
required.
Note: The program is run under the System account.
If an action (script or program) cannot run under the System account,
you have to modify the execution context before it can be run.
To allow a user to run specific tools and programs with permissions that
are different from those assigned to the user account, use the Windows
RunAs command, which allows you to save the password (Windows XP
Service Pac 2 and later). Use the following Windows command:
runas /profile /user:<my login> /savecred <my_program.exe>

When the program is run for the first time, a password is required; it is
saved for subsequent executions.
Alarm box notification
The alarms are displayed on the local computer in an alarm box. The
status part of the alarm box is displayed only if a power source is
declared in the Shutdown configuration.

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UPS Power Manager: User's Guide

You can access the alarm notification box from the System Tray icon.
Click the icon to open the UPS Power Manager Notifications window
that displays the alarms on your local computer.
A right click on the System Tray icon provides quick access to the
following functions:

If no power source is declared, the System Tray icon can have the
following states:
The System Tray icon correctly receives alarms from UPS Power
Manager.
(white)
Communication is lost between the System Tray and UPS Power
Manager.
(gray)

If a power source is declared, the System Tray icon can have the
following states:
The System Tray icon correctly receives alarms from UPS Power
Manager: AC is present on the power source.
The System Tray icon correctly receives alarms from UPS Power
Manager: The power source runs in battery mode.
The System Tray icon correctly receives alarms from UPS Power
Manager: A warning event occurred on the power source.
The System Tray icon correctly receives alarms from UPS Power
Manager: A critical event occurred on the power source.
Communication with the power source has failed.

Advanced events and actions customization


The UPS Power Manager installation directory contains the
configs/scripts folder which consists of a sample user-defined action
script (sample_user_script.js). You can modify this script or create new
scripts that define specific events and actions. The sample script
provides details about the expected structure and syntax for defining
new actions and triggers.
Advanced sound alarm customization
To configure sound alarms on events, complete the following steps:
a. In C:\Program Files\IBM\UPSPowerManager\configs\config.js,
change the configuration from

Chapter 3. Configuring UPS Power Manager

15

systray:
{
soundAlarm: false,
notificationIcon: true,
notificationBox: true
}

to the following configuration:


systray:
{
soundAlarm: true,
notificationIcon: true,
notificationBox: true
}

b. Close and restart the Windows user session so that this


configuration overrides the previous one.
Note: You can change the alarm sound by setting the Windows
sound preferences from the Control Panel. The UPS Power
Manager alarms are linked to the Low Battery Alarm sound
that you can change by selecting another .wav file.

Configuring user accounts


To configure multiple user accounts in the UPS Power Manager interface, complete
the following steps:
1. Click Settings -> User List.

2. Click Add user.


3. Enter the User Login and User password when prompted.
4. Select the Users Profile level. The following levels are available:
v admin - the user can access all the features
v user - the user can access only the visualization and is not able to set
changes to the system or nodes
5. Click Create new user.
UPS Power Manager contains a default Administrator profile with the following
attributes:
v USERID as the login
v Passw0rd as password

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UPS Power Manager: User's Guide

Change the administrator settings immediately following the installation of UPS


Power Manager.

Configuring system settings


You can configure your system settings in the UPS Power Manager interface.

1. Select one of the items, and then click on the corresponding button on the right.
Edit system information
Requires selections for the following fields: Product key, Contact and
Location.

v Product key: Allows you to activate the licenses of UPM with a


Silver or Gold license code.
v Contact and Location: Add the system contact or location.
Edit language
Allows you to change the user language (Czech, English, French,
German, Japanese, Korean, Polish, Portuguese, Russian, Simplified
Chinese, Spanish, Traditional Chinese are currently supported).

Chapter 3. Configuring UPS Power Manager

17

Edit scan settings


Requires information for the following fields: Default SNMP community
name and Automatic scan.

v Default SNMP community name: Changes the default SNMP


community name for discovery (default community name is public).
v Automatic scan: Automatic discovery of new devices.
Edit updates and Check updates
Provides an automatic update feature. This feature gives you access to
IBM software updates. UPS Power Manager is always up-to-date if you
select the Check automatically option. When a new software version is
detected, follow the wizard instructions.
Note: You can also go to http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=EATN-UPMWIN to obtain information about
the latest UPS Power Manager software.

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UPS Power Manager: User's Guide

Note: Database information is retained with this operation.


Modules settings
Enable or disable the optional modules: Management, Shutdown,
Virtualization, or Redundancy.

Chapter 3. Configuring UPS Power Manager

19

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UPS Power Manager: User's Guide

Chapter 4. Monitoring devices


This chapter provides information about monitoring features that are available with
the UPS Power Manager software.

Starting the monitoring interface


To monitor IBM devices that are already discovered on the network, start the main
UPS Power Manager interface. You can access the UPS Power Manager interface
locally or remotely.

Local access
From the system where the UPS Power Manager software is installed, click Start ->
Programs -> IBM -> UPS Power Manager ->Open IBM UPS Power Manager.

Remote access
To access UPS Power Manager remotely, you can use one of the following
methods:
v From a remote computer, you can type the following address in a web browser
https://name_or_IP_address_of_computer_hosting_UPM:4680/
or
http://name_or_IP_address_of_computer_hosting_UPM:4679/
v In SSL mode, to accept the certificate, click Yes.

For Internet Explorer 7 on the Microsoft Vista operating system only.


To install the certificate on Internet Explorer for Microsoft Vista, complete the
following steps:
1. Run Internet Explorer 7 as an administrator (right-click the desktop icon).
2. Go to the web address of the UPS Power Manager software, which is the
name or IP address of the computer that is hosting the UPS Power Manager
software.
3. Click through the certificate error.
4. Click Certificate Error in the address bar.
5. Click View Certificate.
6. Click Install Certificate.
7. Click Place all certificates in the following store and select Trusted Root
Certification Authorities store. If you do not do this, the certificate goes in
your personal store, and it is not trusted by Internet Explorer.
Copyright IBM Corp. 2013

21

v Enter the login and password.

Node list view


This sections describes the information that is displayed in the node list.

The following default columns are displayed on this page:


Type

Graphical icon to differentiate the UPS and the software applications.

Status
This icon represents the severity of the most critical events that are active
on the monitored device.
Name The IP address, the DNS name, or user-defined name.
Description
The product name or description.
Location
The node location.

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UPS Power Manager: User's Guide

Contact
The node contact.
Link

The link to the device website (if available).

You can click a column title and sort the device list by selecting Sort ascending,
Sort descending, or Columns. The following illustration shows an example of the
types of columns that you can add to the node list window.

Chapter 4. Monitoring devices

23

Flexible panels view


You can use the following navigation aids in the Selection view of the UPS Power
Manager window:
v Select one of the devices or applications in the list and detailed Panels is
displayed in the Selection view on the right.
v Click the title bar to collapse or expand the panel.
or double-left arrow
v Click the double-right arrow
view menus or Selection view menu.
v Click

to show or hide all the

to select which panel you want to add in the Selection view.

The following illustration shows the Select panels window. Some of the panels are
available for only specific node types.

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UPS Power Manager: User's Guide

Panels list
This section describes the panels that are available in the Selection view.

Information
The Information panel displays information about the device that has been detected
by the UPS Power Manager.

The following node information is displayed in this panel:


166.99.xx.yy
The DNS name (or IP address) is displayed near the status icon.
Description
The commercial product name.
Nominal apparent power
The device load capacity in VA.
IP address
The device IP address.
Mac address
The device MAC address.
Serial number
The device serial number (if available).
Class The type of the card.
Location
The device location (the value of the syslocation object or it can also be
configured on the Device page).
Contact
The device contact (the value of the syscontact object or it can also be
configured on the Device page).
Link

The link to the device website (if available).

Note: The information that is displayed on the Information panel depends on the
node capabilities.

Status
The Status panel displays the status of the device that has been detected by UPS
Power Manager.

Chapter 4. Monitoring devices

25

The following node information is displayed in this panel:


Battery state
The states are Charging, Discharging, Default, Floating, or Resting.
Power source
The power source is ac power, battery, or on utility.
Load level
The output load level of the device.
Battery capacity
The battery capacity of the device.
Battery run time
The device remaining backup time.
Master output
The main output status (On/Off, Internal Failure, On Automatic Bypass,
Manual By Pass, or Overload).
Outlet #x
The output outlet status (On/Off).
Note: The information that is displayed on the Status panel depends on the node
capabilities.

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UPS Power Manager: User's Guide

Outlets
The Outlets panel shows the status of the outlets.
Table 1. Outlets color codes
Symbol

Color

Description

Green

Powered (on)

Red

Not powered (off)

Measures
The Measures panel displays the selected device electrical parameters (UPS and
single phase or 3 phases), depending on the node capabilities.
The following illustration shows an example of the Measures panel for a single
phase UPS.

Environment
The Environment panel displays the selected device sensor information as shown in
the following illustration.

The Environment panel displays the following information:


Temperature
Sensor temperature (in C)
Humidity
Humidity level
Input #1
Status of first contact (open/closed)
Input #2
Status of second contact (open/closed)

Chapter 4. Monitoring devices

27

Graph
The Graph panel displays the graph of the main measures of the selected device.

To maximize the graph window for better visibility, click


you want to display in the graph, click

. To select the data that

Synoptic
The Synoptic panel displays the selected device synoptic. A tool tip is displayed
when the mouse is over one of the functional blocks.

The synoptic color codes are described in the following tables.


Table 2. UPS modules
AC/DC

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UPS Power Manager: User's Guide

DC/AC

Bypass

Color

Description

Green

Status OK and
Active

Red

Internal fault and


Inactive

Gray

Status OK and
Inactive or
Unknown

Table 3. Battery module


Symbol

Color

Description

Green

Status OK

Orange

Battery charge is less than


50%

Red

Battery fault, End-of-backup,


or End-of-battery-service-life
pre-alarm

Gray

Battery status unknown

Table 4. Electrical flows


Symbol

Color

Description

Yellow

Current flow through the cable


Note: The object animation gives the direction
of the current flow.

Gray

No current flow through the cable.


Attention:
voltage.

The cable might still have

Table 5. Electrical power source at UPS input


Symbol

Color

Description

Green

Source powered. Status OK

Gray

Source not powered or status unknown

The following examples show combinations between flow status and power source status.
Green/
Yellow

The electrical power source is powered and


provides electrical flow.

Green/Gray

The electrical power source is powered and


does not provide electrical flow.

Chapter 4. Monitoring devices

29

Table 6. Load at UPS output (its status is linked to the UPS output status)
Symbol

Color

Description

Green

Load powered and protected. Status OK

Red

Load not powered

Gray

Load status unknown

The following examples show combinations between flow status and load status.
Yellow/
Green

Load powered and protected

Gray/Red

Load not powered

Power Source
The Power Source panel displays information about the device that powers the
selected application that is running on the server.

Powered applications
The Powered applications panel displays information about the software
applications (shutdown agents on the servers) that are powered by the selected
device.

Events
The Events panel displays the events list of the selected node.

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UPS Power Manager: User's Guide

Statistics
The Statistics panel displays the statistics of the selected node.

To select the time interval for the statistics, click


click the From and To dates.

. To adjust the time interval,

The following list shows the statistics computed data information:


v Apparent Consumption (or Active Consumption in next release)
v Average Apparent Power (or Average Active Power in next release)
v Power Failure Count
v Power Failure Cumulated Duration
v
v
v
v

Battery Fault Count


Internal Failure Count
Overload Count
Warning Alarm Count

v Critical Alarm Count


v Output Off Count
v Communication Lost Count
Note: The statistics computed data information depends on the device capabilities.

Power Components
The Power Components panel displays the components of the redundant UPS
system if the Redundancy feature is activated. (For more information, see
Chapter 8, Redundancy, on page 67.

Chapter 4. Monitoring devices

31

Devices supervision
The bar that is displayed at the bottom of the UPS Power Manager window shows
the status of the nodes.

The nodes that are displayed in the bar illustration show the following status:
v 14 nodes are OK
v 4 are in Warning status
v 2 are in Critical status
v 0 are in Unknown status

Applications List view


To create a subview that filters applications, right-click Node List, click Create a
sub view from and select Category as the criteria to filter the nodes. You can also
create subviews from the following information: Category, Contact, Description, IP
address, Location, Name, Status, Type, User Note, or User Type.
You can monitor UPS Power Protector or the IBM Network Management Card from
this view.

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UPS Power Manager: User's Guide

The following default information is shown on the Applications List View page:
Type

Application

Status
The Status icon represents the status criticality of the server.
Name
The value that is configured in the Applications window (by default this is an
IP address or a DNS name).
Description
The operating system of the detected device.
Power source
The UPS that powers the application.
Run time
The operating time in the event of a utility supply loss.
Shutdown duration
The duration, in seconds, needed by the system to carry out its shutdown
procedure.
Link

The link to the web supervision interface of the UPS Power Protector or the
IBM Network Management Card.

Chapter 4. Monitoring devices

33

Map view
The Map view shows a graphical representation that enables you to organize the
supervision map using the drag and drop feature. When you select a node icon and
the information is updated on the right panel.

Creating a customized Map view


On the left menu, select Views -> Node Map. The map is automatically generated
(the icons are automatically placed on the map and the IP address is assigned). On
the Node Map title bar, click the contextual tool button (

) to modify the map.

You can choose the following options:


Change theme
You can choose three kinds of icon representations (small icons, large
icons, and rack icons).
Manage backgrounds
You can perform the following actions:
v Import a new background image in the supervision tool.
v Select a background already in the supervision tool for the map.
v Remove the background images.
Regroup nodes
You can rearrange the icon positions on the map.
Add a label
You can create user-defined text and place it on the map by using the drag
and drop feature.
Note: To delete a label, right-click it, then click Delete.

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UPS Power Manager: User's Guide

Map examples
The following illustrations show example map views.
World Map view

Chapter 4. Monitoring devices

35

Country Map view

36

UPS Power Manager: User's Guide

Server Room Map view

Chapter 4. Monitoring devices

37

Events
The following sections describe the Events menu options.

List representation
To open the alarms list, click Events -> Events List.

All new alarms are stored in this log.


You can sort the alarms according to Status, Date, Name, Message and Ack.
The following functions are available:
Acknowledge selected events adds a check box in the Ack column for
selected events.
Acknowledge all events adds a check box in the Ack column for all events.
Export Logs creates a logs.csv file with the following syntax:
"Date";"Node";"Type";"Level";"Object";"Value";"Message";
"2009/01/27-18:35:20.840";"166.99.250.83";"Measure";"0";"UPS.PowerConverter.
Input[1].Frequency";"49";"";

Note: The Export command can take several seconds before allowing a
download to create the logs file.
Select all selects all displayed events.
Deselect all deselects all selected events.

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UPS Power Manager: User's Guide

Calendar representation
To open the events calendar, click Events -> Events Calendar.

In this matrix representation, each line is a week and each column is a day of the
week. If you select a day or an interval (with the date selector or press Shift and
click), the Events and Statistics panels display the information for the selection and
automatically refresh when new statistics are computed.

Nodes Events list


The tables in this section describe the icons and event status. The icons in the
different views represent the event severity.

Chapter 4. Monitoring devices

39

Table 7. Uninterruptible power supply status icons


Icon

Event status
Normal. With this event, the device is returning to a normal status.
Event list (UPSs, applications, generic devices):
v Communication with device is restored
v Communication restored with UPS
v The system is powered by the utility
v The UPS output is on
v Communication restored with UPS
v Battery OK
v UPS returns to normal load
v UPS OK
v Bypass : Return on UPS
v End of low battery alarm
v The outlet group 1 is on
v The outlet group 2 is on
v Communication failure with environment sensor
v Communication restored with environment sensor
v Humidity is in normal range
v Temperature is in normal range
v Input #x on
v Input #x off
v End of warning alarm
v End of critical alarm
v Redundancy restored
v Protection restored
Warning. A problem occurred on the device. The application is still
protected.
Event list (UPSs, applications, generic devices):
v The system is powered by the UPS battery
v Output on automatic bypass
v Output on manual bypass
v Humidity is below low threshold
v Humidity is above high threshold
v Temperature is below low threshold
v Temperature is above high threshold
v Warning Alarm (a generic Warning alarm is active on the device)
v The device is under its load alarm threshold
v The device is over its load alarm threshold
v Protection lost
v Redundancy lost
v Shutdown in {time}
v Remote Communication Error (remote communication or configuration
issue is detected)

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UPS Power Manager: User's Guide

Table 7. Uninterruptible power supply status icons (continued)


Icon

Event status
Critical. A serious problem occurred on the device. This problem requires
an immediate action. The application might not be powered anymore.
Event list (UPSs, applications, generic devices):
v The UPS output is off
v The outlet group 1 is off
v The outlet group 2 is off
v Battery fault
v UPS overload
v UPS fault
v Low battery alarm
v Applications must stop immediately
v System shutdown in progress
v Critical alarm (a generic Critical alarm is active on the device)
Communication lost
Event list:
Communication failure with a device or application
Device is not managed
A device is not managed due to a license limitation. Click Settings ->
System and enter a Silver or Gold license code.

Chapter 4. Monitoring devices

41

Launching the web interface for a device or application


From the Status panel, you can access the web interface for the IBM Network
Management Card or for an application, including an integrated web server. Click
the web link associated with this blue icon
(https access).

(http access) or this yellow icon

Defining subviews
If you have to monitor large configurations, it is helpful to define several subviews
and then filter the nodes or events in theses categories. You can select many
criteria to organize the tree (for example, geographical, organizational, or by status).

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UPS Power Manager: User's Guide

To define a subview, complete the following steps:


1. Select a view in the left navigation pane (for example, Devices).
2. Right-click the view and the following contextual menu is displayed.

3. Click Create a sub view from and follow the instructions.


4. To filter the nodes in this subview, right-click a node in the Node List area and
click Edit filter view.

Chapter 4. Monitoring devices

43

5. To add a filtering rule, click Add rule, then enter the Object, Operation, and
Value. With this filter you can view the devices whose Location field contains
the value Computer Room.

Sharing subviews
A customized subview is attached to the user that created it. It is private (marked
with a person on the icon of the subview). If the owner of the subview wants to
allow the use of the subview by the other users, the owner has to share the view.
Right-click on a view to open the contextual menu.

The following subview example shows a private (customized and not shared) Node
Map that is customized and not shared.

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UPS Power Manager: User's Guide

The following subview example shows a public (customized and shared) Node Map
that is customized and not shared.

Chapter 4. Monitoring devices

45

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UPS Power Manager: User's Guide

Chapter 5. Shutting down UPS Power Manager


This chapter provides instructions for shutting down UPS Power Manager correctly.

Introduction
UPS Power Manager provides local computer graceful shutdown through an IBM
Network Management Card, USB port, or RS-232 port.
The Shutdown feature can be enabled or disabled by clicking Settings > System >
Modules Settings. When the Shutdown feature is enabled, the software sends a
communication error until the power source is correctly configured through the
Shutdown Configuration.

Shutdown configuration
To configure the Shutdown feature, complete the following steps:
1. Login with an administrator user profile.
2. Click Settings -> Shutdown and select one of the Shutdown items from the
right panel.

3. Click Edit power source.


4. In the Power Source Configuration field, select the UPS that powers the
computer that is hosting UPS Power Manager.
5. Check the other parameters and click Save.
Notes:
1. For a detailed description of the shutdown feature, see the UPS Power
Protector User's Guide.
2. If the Shutdown through Hibernate is available with your operating system, use
the hibernation feature (available from Windows 2000). When the computer is
shutting down, all work in progress and system information are automatically
saved to the disk. The computer is also de-energized. When mains power
returns, all the applications open exactly as they were and return to their work
environment. You must activate the Hibernate function in the operating system
first before using it in the future. (In the power options on the Windows Control
Panel, select the Hibernate tab.)
3. If you select hibernate, but your computer does not have this function, UPS
Power Manager will still protect the installation by carrying out the normal
(default) shutdown.

Copyright IBM Corp. 2013

47

Power Source view


You can monitor the information from the power source that powers the UPS Power
Manager computer.
After the Shutdown feature is configured, click Views -> Power Source.
You can perform the following tasks using the Power Source view:
v Monitor the information from the UPS that powers the UPS Power Manager
computer.
v Drag and drop the panels in this window.

Shutdown sequence
UPS Power Manager can receive shutdown alarms from UPS Power Protector if the
Shutdown Controller is enabled. You cannot enable the Shutdown Controller feature
in UPS Power Manager.
For more information about the shutdown sequence and shutdown use cases, see
the UPS Power Protector Users Guide.

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UPS Power Manager: User's Guide

Chapter 6. Advanced Management


This chapter describes the advanced management capabilities that are available by
using the node configuration feature.

Nodes settings
You can configure a single node or synchronize multiple nodes with UPS Power
Manager.

Single node configuration display


UPS Power Manager can display the IBM Network Management Card, IBM UPS
Power Manager, or IBM UPS Power Protector application configuration.
Select one network management card from the list. The Node configuration panel is
updated after a few seconds.
Click Configurations -> Export Configuration file to export this configuration to a
file.

Copyright IBM Corp. 2013

49

Single card settings


UPS Power Manager can configure a single network management card. To
configure a single node configuration, complete the following steps:
1. Login with an administrator profile.
2. Select one network management card from the list.
3. Click Node List ( )-> Set Login Parameters and enter the card Login and
Password. The access status changes from Access Denied (

) to Access OK

(
). After a few seconds, the Node configuration panel updates.
4. Click Edit ( ) or load a previously created configuration.
5. In the Network Settings Configuration window, check the parameters you want
to change and enter the new values.

6. Click Apply. The parameters that have different values on the network
management cards and on the configuration that needs to be applied are
symbol.
marked with the
7. Select the parameters that you want to synchronize and click Synchronize.
Note: Some advanced parameter details are not displayed in the UPS Power
Manager node configuration window. You need to change the advanced
parameters details directly on one device and then synchronize the
configuration from this device to other devices.

Multiple card configurations synchronization


UPS Power Manager can synchronize multiple card configurations. To synchronize
multiple cards, complete the following steps:
1. Select several cards from the list.
2. Click Node List ( )-> Set Login Parameters and enter the card Login and
Password. The access status changes from Access Denied (

) to Access OK (

). After a few seconds, the Node configuration panel is updated.


3. From the combo box, select the configuration that will be the model or click Edit
( ).
symbol.
The parameters that have different values on the cards have the
4. Select the parameters that you want to synchronize and click Synchronize.

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UPS Power Manager: User's Guide

Nodes upgrade
You can perform upgrades to your UPS Power Manager nodes.

Updating device firmware


Attention: Installing the wrong firmware or device-driver update might cause the
device to malfunction. Before you install a firmware or device-driver update, read
any readme and change history files that are provided with the downloaded update.
These files contain important information about the update and the procedure for
installing the update, including any special procedure for updating from an early
firmware or device-driver version to the latest version.
To update the device firmware, complete the following steps:
1. Click Management -> Nodes Upgrade. See the Network cards release notes to
determine the latest firmware release compatible with the hardware revision.

Chapter 6. Advanced Management

51

2. Select the cards in the list.


3. Click Node List ( )-> Set Login Parameters and enter the card Login and
Password. The access status changes from Access Denied (

) to Access OK (

).
4. Select Firmware -> Import Firmware File. The uploading window is displayed.
5. Click Browse to select the firmware from a disk that is accessible from the
computer.
6. Click Import.
7. Click Firmware -> Upload Firmware to nodes. The cards will be updated with
the firmware that is selected.

Upgrading applications
To update an application, complete the following steps:
1. Click Management -> Nodes Upgrade.

2. Select the applications in the Node List.


3. Click Node List ( )-> Set Login Parameters and enter the card Login and
Password. The access status changes from Access Denied (

) to Access OK (

).
4. From the Applications update panel, click Update. The versions of the
applications are updated.

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UPS Power Manager: User's Guide

Chapter 7. Virtualization Module


The UPM Virtualization Module for VMware, Microsoft and Citrix requires a network
shutdown environment. The uninterruptible power supply (UPS) has to be
connected through a network interface (for example, network management card)
and the UPS Power Protector software has to be configured to communicate with
this network interface. The UPS Power Manager does not support using the
Virtualization Module for peer-to-peer interface (for example, as USB or RS232)
between the UPS Power Protector and the UPS.

Introduction
The UPM Virtualization Module will retrieve information from the Hypervisor
software (ESX, ESXi, XenServer, and similar software) or Manager [vSphere,
System Center Virtual Machine Manager (SCVMM) and similar cloud operating
systems].
UPS Power Manager will execute advanced features on UPS power events:
v Trigger the move of the Virtual Machines to other servers (put the VM host in
maintenance mode). The data center will benefit with this zero down-time feature.
v Trigger Shutdown of the VM Host with VCenter with SCVMM (done by UPS
Power Protector). The data center will benefit from the server graceful shutdown.

IBM virtualization solutions for VMware, Microsoft, Citrix and


Opensource Xen, KVM
IBM provides virtualization solutions for a variety of virtual software applications.

IBM solutions for VMware


IBM provides three solutions for VMware as illustrated in the following architectural
diagram.
1. ESXi server graceful shutdown - UPS Power Protector is installed on a
VIMA/vMA (one instance of UPS Power Protector per ESXi). This solution is
best for the following scenarios:
v vCenter Server is not available for management of hosts
v The number of ESXi servers is limited
This option is only supported with ESXi versions that were purchased. Free
version cannot be shutdown because of VMware restrictions. For more
information, see UPS Power Protector Installation and Configuration Guide:
VMware ESXi virtual architecture.
2. ESX server graceful shutdown - UPS Power Protector is installed on each
ESX operating system. This solution is best for the following situations:
v vCenter Server is not available for management of hosts
v The number of ESX servers is limited
For more information, see User Manual Extension for VMware ESX 4.0.
3. Multiple ESX and ESXi servers (paid version only) - It provides the following
features:
v Remote graceful Shutdown of multiple ESX/ESXi servers and hosted VMs
v ESX/ESXi remote maintenance (vMotion)
v UPM Plug-in created in vCenter
v UPS events are accessible through vCenter
Copyright IBM Corp. 2013

53

This solution is ideal for the largest infrastructures working through the vCenter
server and is described in detail later in this chapter.

IBM solutions for Microsoft


For Microsoft, IBM provides two solutions as illustrated in the following architectural
diagram.

Graceful shutdown for Hyper V server or Hyper V on 2008:


UPS Power Protector is installed on each Microsoft operating system. This
solution doesn't require SCVMM management software. For more
information, see User Manual Extension for Hyper-V and HyperV server.
Multiple Hyper V and Hyper-V servers with the following feature:
V/Hyper-V server remote maintenance to trigger VM Live Migration. This
solution is ideal for the largest infrastructures working through SCVMM
server. For more information about this solution, see Appendix G, Microsoft
Hyper-V references, on page 91.

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UPS Power Manager: User's Guide

IBM solutions for Citrix Xen


IBM provides two solutions for Citrix that are illustrated in the following architectural
diagram.

Graceful shutdown for Citrix Xen:


UPS Power Protector is installed on each Citrix Xen system. This solution
doesn't require Xen Center management software. For more information,
see Installing and configuring UPS Power Protector On Xen Virtualized
Architecture.
Multiple Xen servers with the following features:
v Xen server Remote maintenance to trigger VM Xen Motion
v Xen server Remote shutdown
This solution is ideal for the largest infrastructures working through the Xen
Center. This solution is integrated in the UPS Power Manager application
and is described in the appendix, Appendix B, Configuring the XenCenter
plug-in, on page 81.

Chapter 7. Virtualization Module

55

IBM solutions for Open Source Xen


IBM provides one solution for Open Source Xen that is illustrated in the following
architectural diagram.

This solution provides graceful shutdown for Xen. UPS Power Protector is installed
on each Xen system. For more information, see Installing and configuring UPS
Power Protector On Xen Virtualized Architecture.

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UPS Power Manager: User's Guide

IBM solutions for Red Hat KVM or Opensource KVM


IBM provides one solution for Red Hat and Open source Kernel-based Virtual
Machine (KVM), which is illustrated in the following architectural diagram.

This solution provides graceful shutdown for KVM. UPS Power Protector is installed
on each KVM system. For more information, see Installing and configuring UPS
Power Protector On KVM Virtualized Architecture.

Chapter 7. Virtualization Module

57

IBM solutions for Citrix XenClient


IBM provides the following solution for Citrix XenClient, which is illustrated in the
following architectural diagram.

The Citrix XenClient solution provides graceful shutdown for the XenClient. UPS
Power Protector should be installed on each XenClient system or on each Virtual
Machine. For more information, see Installing and Configuring UPS Power Protector
on XenClient Virtualized Architecture.

Supported environments
IBM supports the Virtualization Module in the VMware, Microsoft, and Citrix
environments.
VMware
VMware is compatible with the following:
v vCenter 4.0, 4.1, 5.0 and 5.1
v ESXi 4.0, 4.1, 5.0 and 5.1 (remote shutdown from UPS Power Manager
or with UPS Power Protector on vMA)
v ESX 4.0 and 4.1 (shutdown with UPS Power Protector on core OS)
Microsoft
Microsoft is compatible with SCVMM 2008 and 2012 only.
Citrix

The Citrix environment has been tested and is compatible with:


v XenServer 5.6 and 6.0.0
v XenCenter 5.6 and 6.0.0

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UPS Power Manager: User's Guide

Enabling the Virtualization Module


To enable the virtualization module, click System -> Module Settings and enable
the virtualization module as shown in the following illustration.

VMware supervisors prerequisites


The virtualization module requires the following prerequisites:
v Installation of VMware vCenter and vSphere Client
Note: vCenter and UPS Power Manager can be installed on the same server (or
on a VM/Server on the network).
v Installation of the VMware tools on each VM to provide the VM graceful
shutdown
v No requirement for the vSphere SDK for Perl after UPS Power Manager 1.25
and later
You must also have knowledge and experience with the UPS Power Manager
software and VMware Infrastructure.

Citrix supervisors prerequisites


The virtualization module requires the following prerequisites:
v Installation of XenCenter to manage the XenServers
v Installation of Xen tools on each VM to provide the VM graceful shutdown

Microsoft supervisor prerequisites


The virtualization module requires the following prerequisites:
v The Powershell Snapin for SCVMM. To obtain Powershell Snapin for SCVMM:
Install the VMM console on the computer that is hosting UPM or
Install UPM Power Manager on the computer that is hosting SCVMM
v The server hosting UPS Power Manager on the same Windows domain as the
SCVMM Server
v Capability of the server hosting UPS Power Manager to enable the execution of
independent scripts on the local computer, with the minimum access set to
"Remote Signed" (examples: Set-ExecutionPolicy RemoteSigned). The following
illustration shows the parameters after the configuration example.

Chapter 7. Virtualization Module

59

Adding Manager or Hypervisor List features


This section contains detailed information about Manager or Hypervisor List
features that are available through the virtualization module.

Introduction
You can edit or remove a Manager or a Hypervisor from the UPS Power Manager
software.
1. Enable the virtualization module (see the previous sections for an explanation).
A new Virtualization menu is displayed under the Settings menu.
2. Click Virtualization.
3. Click Add Manager or Hypervisor List on the right panel.

4. To edit or remove Managers or Hypervisors, select a line in the center panel


first.

Adding a vCenter Server Manager


To add a vCenter Server Manager to UPS Power Manager, complete the following
steps:
1. In the Add Manager or Hypervisor List window, complete the applicable fields:

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UPS Power Manager: User's Guide

v Product

VMware vCenter

v Hostname or IP address

VMware vCenter hostname or IP address

v Username

vCenter administrator username

v Password

VMware vCenter administrator password

v vCenter Plugin

Installs and configures the UPS Power Manager Plug-in


into vCenter (For more information, see Appendix A,
Configuring the UPS Power Manager vCenter plug-in,
on page 79 when using this feature.)

2. Click Save.
Note: When configuring the login and password, use the UPS Power Manager
web interface through https. Using http is also possible, but the password
is sent to the local or remote server unencrypted. In both cases, the
password is stored encrypted in UPS Power Manager and never resent
on the client side. The encrypted password is stored in the
$UPMFolder$\configs\vmconfig.js configuration file.

Adding a SCVMM Manager


To add a new Microsoft SCVMM, complete the following steps:
1. In the Add Manager or Hypervisor List window, select Microsoft SCVMM in the
Product field.

2. Enter the hostname or IP address and click Save.

Adding a VMware ESX/ESXi Hypervisor List


To add a new VMware ESX/ESXi List, complete the following steps:

Chapter 7. Virtualization Module

61

1. In the Add Manager or Hypervisor List window, select VMware ESX/ESXi in the
Product field.

2. Enter the hostname or IP address and click Save.

Adding a Citrix XenServer Hypervisor List


To add a new Citrix XenServer Hypervisor List, complete the following steps:
1. In the Add Manager or Hypervisor List window, select Citrix XenServer in the
Product field.

2. Enter the hostname or IP address and click Save.

Adding a XenCenter
The Citrix XenCenter is a client and not a manager; therefore, you can install a
plug-in on the system where XenCenter is installed.
To add a new XenCenter, complete the following steps:
1. In the Add Manager or Hypervisor List window, select Citrix XenServer in the
Product field.

2. Select the checkbox for XenCenter Plugin and click Save.


For more information, see Appendix B, Configuring the XenCenter plug-in, on
page 81.

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UPS Power Manager: User's Guide

Configuring Hypervisors (ESX/ESXi Server, XenServer)


This section provides information about configuring Hypervisors in ESX/ESXi Server
and XenServer.

Introduction
If you added a manager in UPS Power Manager (as described in Adding Manager
or Hypervisor List features on page 60), note the following information:
v After you enter the correct information for the manager, UPS Power Manager
connects to the manager (vCenter or SCVMM).
v UPS Power Manager automatically retrieves the VMHost information and creates
new nodes in UPS Power Manager for each VMhost.
v UPS Power Manager automatically creates two different types of nodes. The
nodes are described in Configuring maintenance and shutdown on page 64
(you can see the new node in the Node List).
v Proceed to Configuring maintenance and shutdown on page 64.
If you added a hypervisor list in UPS Power Manager (as described in Adding
Manager or Hypervisor List features on page 60), note the following information:
v After you have added a new list of hypervisors, UPS Power Manager creates
new nodes and waits for the credentials.
v To configure the credentials for hypervisors (ESX/ESXi, XenServer), see
Credential configuration for the Hypervisors (ESX/ESXi, XenServer).
v UPS Power Manager automatically creates two different types of nodes. The
nodes are described in Configuring maintenance and shutdown on page 64
(you can see the new node in the Node List).

Credential configuration for the Hypervisors (ESX/ESXi, XenServer)


To configure the node credential in the Node Configuration panel, enter the correct
information in the System Settings window and UPS Power Manager retrieves the
Hypervisors information. Then, go to Configuring maintenance and shutdown on
page 64.

Chapter 7. Virtualization Module

63

Configuring maintenance and shutdown


After you have entered the correct credential information for the managers and
hypervisors, you have to configure the maintenance and shutdown sequences
according to the availability needs of your IT infrastructure when power fails. There
are two types of VMHost nodes as explained in following sections.

The VMhost has No UPS Power Protector


There is no UPS Power Protector installed on the server that is hosting the
Hypervisor (VMHost). The shutdown is remotely performed by UPS Power
Manager. This shutdown configuration can be used with only VMware hypervisors
and Citrix XenServer.
In this case, the node has the functions of remote maintenance mode and remote
shutdown. You can configure the node and add a power source in the Node
Configuration Panel as shown in the following illustration.

After configuration is complete, see Nodes settings on page 49 to use the


configuration interface.

Table 8. Maintenance and Shutdown parameters

64

Parameters

Values

Description

Remote Maintenance

Enabled, Disabled

When enabled, it allows the server


management tool to move the virtual
machines from this server to another server
in case of "UPS on battery state and
"Maintenance Timer elapsed".

UPS Power Manager: User's Guide

Table 8. Maintenance and Shutdown parameters (continued)


Parameters

Values

Maintenance timer

User to Type a value

Time elapsed on battery state before the


UPS Power Manager triggers the state of
the Hypervisor to change to maintenance
mode

Remote Shutdown

Enabled, Disabled

When enabled, it allows UPS Power


Manager to gracefully shutdown this server
in case of UPS on battery state and
Shutdown criteria reached.

Remote Shutdown of the Virtual


Machines

Enabled, Disabled

Enables the UPM to shutdown the Virtual


Machines before host gets shutdown and
restart the VMs when the host restarts

PowerSource

IP address of UPS

The UPS powering this server. This node is


displayed in UPS Power Manager.

Load segment

Description

Master, Load Segment1, Load UPS load segment powering the server
Segment2

Master Shutdown duration

User to Type a value

This is a Server Shutdown criteria. It is the


time needed for the server to shutdown
gracefully.

Master Shutdown after value

User to Type a value

This is a Server Shutdown criteria. It is the


time elapsed on battery state before
graceful Shutdown. This timer must be
greater than the maintenance timer. -1
value means that the timer is disabled.

Notes:
1. The Remote Shutdown functionality is reserved for VMware ESX/ESXi and
Citrix XenServer nodes. (Microsoft HyperV benefits from local UPP shutdown.)
2. The Remote Shutdown of the Virtual Machines is supported on VMware
ESX/ESXi.
3. The Maintenance Timer must be less than the Shutdown after value.

UPS Power Manager detects UPS Power Protector running on the


VMHost
If UPS Power Protector is installed on the server that is hosting the Hypervisor
(VMHost), the shutdown is performed by this UPS Power Protector.
For this scenario, the node contains both parameter types:
v The remote maintenance mode feature parameters
v The UPS Power Protector shutdown parameters (as a UPS Power Protector will
perform the shutdown locally).
Note: All the parameters are retrieved from the UPS Power Protector, and you
will configure the UPS Power Protector from UPS Power Manager in this
Node Configuration Panel.
To use the configuration interface, see Nodes settings on page 49.

Chapter 7. Virtualization Module

65

Table 9. Shutdown parameters (UPS Power Protector)


Remote Maintenance

Enabled or Disabled (When enabled, it allows the


server management tool to move the virtual machines
from this server to another server in case of UPS on
battery state and Maintenance Timer elapsed).

Maintenance timer

Time elapsed on battery state before the UPM script


changes the state of the Hypervisor to maintenance
mode. -1 value means that timer is disabled. For more
information, see Appendix C, Configuring maintenance
mode and vMotion with vCenter, on page 83 and
Appendix E, Configuring maintenance mode and live
migration with SCVMM, on page 87.

PowerSource

The UPS powering this server.

Load segment

UPS load segment powering the server.

NMC access) Login/Password

The Network Management Card Login/Password that


allows UPP software to control NMC shutdown
sequence.

Master Shutdown duration

Server Shutdown criteria (time elapsed on battery


state before graceful Shutdown) (This timer must be
greater than the maintenance timer).

Master Shutdown after value

Server Shutdown criteria (time elapsed on battery


state before graceful Shutdown) (This timer must be
greater than the maintenance timer).
-1 value means that timer is disabled.

Power source shutoff

Disabled (Enabled is used only for server connected


with UPS though RS232 or USB. Virtualization behavior
requires Ethernet connectivity (NMC card).

Note: If you install a UPS Power Protector on the VMHost after the UPS Power
Manager node has been created:
1. Delete the node in UPS Power Manager
2. Rediscover the node with the Address Scan in the Auto Discovery
panel
3. UPS Power Manager will create the right node type and retrieve both the
VMHost information and the UPS Power Manager information

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UPS Power Manager: User's Guide

Chapter 8. Redundancy
This chapter provides information about using the redundancy features of UPS
Power Manager.

Introduction
UPS Power Manager can supervise composite devices. Composite devices are
virtual nodes composed of uninterruptible power supplies (UPSs) that are mounted
with specific redundancy topologies (Redundant Supplies, Hot Standby or Static
Transfer Switch for two components and Parallel for two or more components) and
a dedicated redundancy level.
The electrical redundancy topologies are described in the following list:
v Redundant supplies (dual feed or triple feed)
In this case, the two UPSs provide power on
one or several multiple feed servers.

v Hot standby
For Hot Standby mode, when the upstream
UPS powers the load, the downstream UPS
is on bypass.

v Static Transfer Switch for two components


For Static Transfer Switch (STS) mode, there
are several cases with a single STS or
multiple STSs.

Copyright IBM Corp. 2013

67

v Parallel for two or more components


All the UPSs power the load at the same
time.

To enable the redundancy feature, click Settings -> System -> Modules Settings.
UPS Power Manager can perform the following tasks:
v Supervise composite devices (if the Redundancy feature is activated)
v Shutdown the UPS Power Manager computer when powered by several UPSs (if
the shutdown feature is also activated).

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UPS Power Manager: User's Guide

Redundancy configuration
To configure redundancy, complete the following steps:
1. Login with an administrator user profile.
2. Select two or more nodes and click Set composite device from the left menu.

3. In the window, enter the following values:


Device name

User name of the composite device

Redundancy mode
To select the correct electrical topology (Parallel / Redundant
Supplies / Hot Standby / Static Transfer Switch), see
Introduction on page 67.
Redundancy Level
The minimum number of redundant UPSs powering the system.
The default is 0.

The new node is created and you can see it in the Auto discovery node list. You
can perform the following actions:
v Select the node as a power source.
v Edit the composite device properties by selecting the node in the discovery view
and click Set composite device from the left menu.
v If you select components of a composite device and click Set composite device
again, the properties of existing composite devices are shown; no new composite
device is created; therefore, no composite device duplication is possible.
v The created Virtual Power Source is counted as a node for the licensing node
limitation.

Chapter 8. Redundancy

69

Redundancy views
The Redundancy views are described in the following sections.

Redundancy view in Node List


When a composite device is selected in the node list, you can view it in the
Selection view, with the following information:
v Dedicated states in the Information and Status panels.
v The Events panel shows events from the composite devices and all its child
components.
v A dedicated Power components panel displays component states including load
level and battery run time.

Composite device in Power Source view


When the redundancy and shutdown modules are activated (enabled), a composite
device can be selected as a power source. You can show this in the Power Source
view. In this case, Information, Status, Events, and Power components panels are
displayed with specific data.

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UPS Power Manager: User's Guide

Power components subview


When redundancy and shutdown module are activated, a new view called Power
components is available as a subview of Power source. This view shows a list of
nodes with their properties, but it displays only the components of the selected
power source, if it is a composite device.

Redundancy use cases (if shutdown is activated)


This section provides several typical use cases that can help you configure the
redundant shutdown sequence according to your needs.
Use case 1: You want to schedule the longest backup time with the redundant
configuration.
This use case is the default UPS Power Manager configuration. To view the default
configuration, click Settings -> Shutdown -> Edit Shutdown Configuration.

The following illustration shows the default configuration on the IBM Network
Management Card web interface. To open the Shutdown Parameters page, click
UPS -> Shutdown Parameters.

Chapter 8. Redundancy

71

Use Case 2: You want to schedule a shutdown after a predefined time of 10


minutes. The shutdown has to occur even if only one UPS is on battery. In this
case, each server can have its own shutdown timer (for example 10 minutes, 8
minutes, or 6 minutes).
The following illustration shows an example shutdown timer of 10 minutes. From the
UPS Power Manager window, click Settings -> Shutdown -> Edit Shutdown
Configuration.

Note: This is the default configuration on the network management card.


Use Case 3: You want to schedule a shutdown starting 10 minutes from the last
detected Utility failure event. For this example, there are two UPSs, one of them is
redundant. In this case, all servers shutdown at the same time. This is the default
configuration in UPS Power Manager.
To schedule the same shutdown configuration for the network management card,
you have to configure a shutdown timer of 10 minutes in all the network
management cards. In this case, the last UPS sends the shutdown order after 10
minutes, if it runs on battery. If the last UPS never runs on battery, the first UPS will
simply shutdown at the end of autonomy and the last UPS takes the load (if it has
the capacity; otherwise, the shutdown occurs sooner). To open the Shutdown
Parameters page, click UPS -> Shutdown Parameters. The Shutdown Parameters
page is shown in the following illustration.

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UPS Power Manager: User's Guide

Use Case 4: You want to schedule a shutdown when the remaining time of the last
UPS is 10 minutes. In this case, each server can have its own shutdown duration
(for example, 10 minutes, 8 minutes, or 3 minutes).
To schedule a shutdown duration of 10 minutes in UPS Power Manager, click
Settings -> Shutdown -> Edit Shutdown Configuration, as shown in the
following illustration.

Note: This is the default configuration on the network management card.

Chapter 8. Redundancy

73

Redundancy advanced behavior example


This section shows redundancy examples. For each example, there are four parallel
UPSs. Each UPS is 20 kW. For this parallel topology, the load can vary between 0
and 80 kW.

Redundancy alarm management with four modules


For this example, the user defined redundancy level and load have the following
information:
v R is the number of redundant UPSs
v Status of redundancy lost alarm
Table 10. Redundancy alarm management with four modules

74

Load /
redundancy
level

Load < 20 kW

20 kW < Load < 40 kW < Load < 60 kW < Load <


40 kW
60 kW
80 kW

R=3

R=2

R=1

R=0

R=3

R=2

R=1

R=0 ->
Redundancy
Lost active

R=3

R=2

R=1 ->
Redundancy
Lost active

R=0 ->
Redundancy
Lost active

R=3

R=2 ->
Redundancy
Lost active

R=1 ->
Redundancy
Lost active

R=0 ->
Redundancy
Lost active

UPS Power Manager: User's Guide

Protection alarm management with four modules


For this example, the following load and number of failed UPSs are used:
v P is the number of UPSs protecting the load
v R is the number of redundant UPSs
v Status of protection lost alarm
Table 11. Protection alarm management with four modules
Load / failures

Load < 20 kW

20 KW < Load < 40 kW < Load < 60 kW < Load <


40 kW
60 kW
80 kW

No failure

P=4; R=3

P=4; R=2

P=4; R=1

P=4; R=0

1 failure

P=3; R=2

P=3; R=1

P=3; R=0

P=3; R=0 ->


Protection Lost
active

2 failures

P=2; R=1

P=2; R=0

P=2; R=0 ->


Protection Lost
active

P=2; R=0 ->


Protection Lost
active

3 failures

P=1; R=0

P=1; R=0 ->


Protection Lost
active

P=1; R=0 ->


Protection Lost
active

P=1; R=0 ->


Protection Lost
active

4 failures

P=0; R=0 ->


Protection Lost
active

P=0; R=0 ->


Protection Lost
active

P=0; R=0 ->


Protection Lost
active

P=0; R=0 ->


Protection Lost
active

Chapter 8. Redundancy

75

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UPS Power Manager: User's Guide

Chapter 9. Compatibility List


UPS Power Manager is supported on the devices and applications described in the
following sections.
Note: If a device does not support the Quick Scan feature, it can be monitored if
Address Scan or Range Scan operations are performed.

Applications on computers
The available features are described in this section.
Application

Available features

UPS Power Protector installed on a computer that is running a Windows or


Linux operating system

Quick Scan Supervision


Management

Computers (Windows/Linux/Mac) that are hosting an application for the IBM


Network Management Card

Quick Scan Supervision


Management

IBM devices
The available devices are described in this section.
Equipment designation

Card/ proxy

Features

IBM UPS Network Management Card (46M4110)

Network Card

Quick Scan Supervision

Copyright IBM Corp. 2013

77

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UPS Power Manager: User's Guide

Appendix A. Configuring the UPS Power Manager vCenter


plug-in
The topics in this appendix provide detailed instructions for configuring the UPS
Power Manager vCenter plug-in.

Introduction
The VMware vCenter server platform forms the foundation for virtualization
management. It provides management of hosts and virtual machines from a single
console. To further unlock the power of VMwares management system, VMware
has provided a facility to extend the functionality of VMware vCenter.
Various useful applications can be attached to vCenter to make it more useful. IBM
vCenter Plug-in also called vCenter UPS Power Manager Plug-in is a very easy to
use and deploy Plug-in to manage UPM from vCenter. This plug-in provides the
ability to integrate UPS Power Manager with the vCenter environment. After the
plug-in is registered, a tab in vCenter opens UPS Power Manager and enables you
to configure and manage UPS Power Manager from the vCenter environment.
The VMware plug-in enables you to create a new type of event that can be a
trigger-type alarm.

Registering the UPS Power Manager plug-in in vCenter


To register the UPS Power Manager plug-in in vCenter, complete the following
steps:
1. In the vSphere client, click Plug-ins -> Manage Plug-in.

2. UPS Power Manager Plug-in vCenter can be seen in the Plug-in Manager.

Copyright IBM Corp. 2013

79

Events and Alarms


After you have registered the vCenter UPS Power Manager Plug-in, UPS Power
Mananger creates a new alarm, the Host UPS PowerFailure (On Battery) that is
triggered by a power event.

Using UPS Power Manager through vCenter


The UPS Power Manager tab will now be visible in the vCenter Server Console and
. UPS Power Manager is now available and is fully functional
in the root folder,
with the vSphere Client. In the following UPS Power Manager window, the IBM
Power Manager tab on the top is selected.

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UPS Power Manager: User's Guide

Appendix B. Configuring the XenCenter plug-in


This appendix provides brief instructions for configuring the XenCenter plug-in.

Prerequisites
The only prerequisite is to have UPS Power Manager installed on the same system
as XenCenter.

Check XenCenter plug-in installation


To install the XenCenter plug-in, check XenCenter Plugin in the virtualization
panel.

The Options panel displays the plug-in. If the plug-in is not displayed in the list, click
Scan Plugins Folder to locate and select the correct plug-in.

Copyright IBM Corp. 2013

81

After the plug-in is installed, the XenCenter panel the UPS Power Manager tab is
displayed.

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UPS Power Manager: User's Guide

Appendix C. Configuring maintenance mode and vMotion with


vCenter
This appendix provides details for configuring a Virtual Machine image in
maintenance mode with vCenter.

Prerequisites
All Virtual Machine images must be installed and configured on a file server. For
more information, see Appendix F, VMware references, on page 89.

Introduction
The Dynamic Resource Scheduler (DRS) application from VMware is used to
provide load balancing within the IT network. In particular, DRS is used to be sure
that the right resource capacity is available for the data center load. A second
application called vMotion in conjunction with DRS will enact movement of virtual
machines from physical server to physical server to provide the best load balance.
The Distributed Power Manager (DPM) application helps maximize data center
electrical power efficiency by checking DRS for physical server utilization then using
vMotion, will move Virtual machines to servers to fully unload servers then idle them
or power them down for maximum power savings.
IBM uses the same vMotion capability when a UPS is in a critical power situation to
move virtual machines from a server that has a critical power situation. UPS Power
Manager will now write alarms or alerts into vCenter, which, in turn, triggers
vMotion.
VMware uses the term setting a server into Maintenance mode to trigger the
vMotion. It is called this because before performing maintenance on server, the data
center manager needs to clear the Virtual Machines from the server.

Maintenance mode
both stand-alone hosts and hosts within a cluster support the maintenance mode.
Only ESX/ESXi Server 3.0 and later supports maintenance mode for standalone
hosts.
A host enters or leaves maintenance mode only as the result of a user request. If
the host is in a cluster when it enters maintenance mode, the user is given the
option to evacuate powered-off virtual machines. If this option is selected, each
powered-off virtual machine is migrated to another host, unless there is no
compatible host available for the virtual machine in the cluster. While in
maintenance mode, the host does not allow deployment or power-on of a virtual
machine. Virtual machines that are running on a host entering maintenance mode
need to be either migrated to another host or shut down (either manually or
automatically by DRS).
When no more running virtual machines are on the host, the host icon changes to
include under maintenance designation and the host Summary panel indicates the
new state. The default automation mode of a virtual machine determines its
behavior when the host (in a DRS cluster) it is running on enters maintenance
mode:
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v Any fully automated virtual machine is migrated automatically.


v For a partially automated or manual virtual machine, a recommendation for
further user action is generated and displayed.

Configuring maintenance mode behavior in vCenter


To configure the maintenance mode feature behavior, complete the following steps:
1. To enable the DRS in Fully Automated automation level, open the vCenter
server in a vSphere client.
2. Right-click Cluster, then click Edit Setting -> Turn on VMware DRS.
3. Click Next with all default values and then click Finish.
Notes:
a. In this example, you have selected to migrate all the virtual machines from
one server to another server of the same cluster.
b. You can define other behaviors according to your preferences.

Configuration Test
To test the installation, perform a power failure on the UPS and verify on the
vSphere client that the corresponding ESX/ESXi host enters in maintenance mode
after the maintenance mode timer.

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Appendix D. VMware vCenter high availability


After enabling the high availability (HA) cluster feature, VMware disables the
automatic startup and shutdown functionality when a Hypervisor is shut down.
Several factors must be taken into consideration after enabling HA mode.
v UPS Power Manager continues to move the VM from one server to the others if
all the servers are powered by different UPSs with different power sources (see
the following illustration).

v UPS Power Manager continues to protect the Hypervisor also when power fails.
v Due to the deactivation of the automatic startup and shutdown functionality at the
end of the utility failure sequence, all the virtual machines will power off. To
prevent this VM power off, you have two options:
Configure the VMware ESX/ESXi nodes in UPS Power Manager to shut down
the VMs. This is basically a remote shutdown of the VM setting. (Preferred
solution.)
Install a UPS Power Protector on each VM. If you use this option, note that
when VMs move, the UPS Power Protector still links to the same UPS power
source.
Table 12. Configuration/behavior

Case

Remote
shutdown

Remote
shutdown type
of the virtual
machines

Enabled

Enabled

Enabled

Shutdown

Shutdown

Valid
configuration

Enabled

Enabled

Disabled

Shutdown

Shutdown

Valid
configuration (it
is more reliable
to let VMware
shut down its
own VMs)

Enabled

Disabled

Enabled

Crash

Shutdown

Hypervisor will
shutdown
without the VMs

Copyright IBM Corp. 2013

HA in vCenter

What happens
to VMs?

What happens
to Hypervisor?

Comments

85

Table 12. Configuration/behavior (continued)

Case

Remote
shutdown

Remote
shutdown type
of the virtual
machines

Enabled

Disabled

Disabled

Crash/Shutdown

Shutdown

Depending on
whether the
startup or
shutdown of the
virtual machines
is configured

Disabled

Enabled

Enabled

Crash

Crash

UPS Power
Manager does
nothing

Disabled

Enabled

Disabled

Crash

Crash

UPS Power
Manager does
nothing

Disabled

Disabled

Enabled

Crash

Crash

UPS Power
Manager does
nothing

Disabled

Disabled

Disabled

Crash

Crash

UPS Power
Manager does
nothing

HA in vCenter

What happens
to VMs?

What happens
to Hypervisor?

Comments

Note: To see more details about the deactivation of the automatic startup or
shutdown when you create a VMware HA cluster, go to
http://pubs.vmware.com/vsphere-50/index.jsp?topic=
%2Fcom.vmware.vsphere.avail.doc_50%2FGUID-E90B8A4A-BAE14094-8D92-8C5570FE5D8C.html.

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Appendix E. Configuring maintenance mode and live


migration with SCVMM
This appendix provides details for configuring maintenance mode on a Virtual
Machine Manager and setting up live migration to move running virtual machines
from one node to another in the same cluster without a dropped network connection
or perceived downtime.

Maintenance Mode
In Virtual Machine Manager (VMM) 2008 R2, you can start maintenance mode for a
virtual machine host anytime that you need to perform maintenance tasks on the
physical host, such as applying security updates or replacing hardware on the
physical host computer.
When you start maintenance mode on a Windows-based host, VMM automatically
does the following:
v Places all running virtual machines into a saved state on a stand-alone host.
v Gives you the option to do one of the following on a Windows-based host cluster
that is capable of live migration:
Live migrate all running highly available virtual machines to other hosts in the
cluster, and place any running virtual machines that are not highly available in
a saved state.
Place all running virtual machines into a saved state.
Note: For more information, refer to Microsoft user documentation listed in
Appendix G, Microsoft Hyper-V references, on page 91.

What is live migration


Live migration is a Hyper-V feature in Windows Server 2008 R2, which requires the
failover clustering feature to be added and configured on the servers running
Hyper-V. Live migration enables you to transparently move running virtual machines
from one node of the failover cluster to another node in the same cluster without a
dropped network connection or perceived downtime. In addition, failover clustering
requires shared storage for the cluster nodes. This can include an iSCSI or
Fiber-Channel Storage Area Network (SAN). All virtual machines are stored in the
shared storage area, and the running virtual machine state is managed by one of
the nodes. For more information, see Appendix G, Microsoft Hyper-V references,
on page 91.

Configuration test
To test the installation, perform a power failure on the UPS and check on the
SCVMM console that the corresponding Hyper-V host enters in maintenance mode
after the maintenance mode timer.
Hyper-V machines have to be started before the machine that is hosting the
SCVMM.
SCVMM service needs some time to refresh its status. If the starting sequence is
not correct, the Hyper-V will stay in Maintenance mode.

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Appendix F. VMware references


IBM and Virtualization
http://www.IBM.com/virtualization
VMware ESX configuration
http://www.vmware.com/support/
vCenter Server (VMware Supervisor)
http://www.vmware.com/products/vcenter/
Also, go to http://www.vmware.com/products/drs/ for more information about
Distributed Resource Scheduler
vSphere SDK for Perl
http://www.vmware.com/support/developer/viperltoolkit/

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Appendix G. Microsoft Hyper-V references


IBM and Virtualization
http://www.IBM.com/virtualization
Microsoft TechNet Library
http://technet.microsoft.com/en-us/library/default.aspx
About Maintenance Mode
http://technet.microsoft.com/en-us/library/ee236481.aspx
Requirements for using live migration
http://technet.microsoft.com/en-us/library/ff715313%28WS.10%29.aspx

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Appendix H. Getting help and technical assistance


If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. Use this information to obtain additional information about IBM and IBM
products, determine what to do if you experience a problem with your IBM system
or optional device, and determine whom to call for service, if it is necessary.

Before you call


Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system and any optional
devices are turned on.
v Check for updated firmware and operating-system device drivers for your IBM
product. The IBM Warranty terms and conditions state that you, the owner of the
IBM product, are responsible for maintaining and updating all software and
firmware for the product (unless it is covered by an additional maintenance
contract). Your IBM service technician will request that you upgrade your
software and firmware if the problem has a documented solution within a
software upgrade.
v If you have installed new hardware or software in your environment, check
http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ to make
sure that the hardware and software is supported by your IBM product.
v Go to http://www.ibm.com/supportportal/ to check for information to help you
solve the problem.
v Gather the following information to provide to IBM Support. This data will help
IBM Support quickly provide a solution to your problem and ensure that you
receive the level of service for which you might have contracted.
Hardware and Software Maintenance agreement contract numbers, if
applicable
Machine type number (IBM 4-digit machine identifier)
Model number
Serial number
Current system UEFI and firmware levels
Other pertinent information such as error messages and logs
v Go to http://www.ibm.com/support/entry/portal/Open_service_request/ to submit
an Electronic Service Request. Submitting an Electronic Service Request will
start the process of determining a solution to your problem by making the
pertinent information available to IBM Support quickly and efficiently. IBM service
technicians can start working on your solution as soon as you have completed
and submitted an Electronic Service Request.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the
documentation that is provided with your IBM product. The documentation that
comes with IBM systems also describes the diagnostic tests that you can perform.
Most systems, operating systems, and programs come with documentation that

Copyright IBM Corp. 2013

93

contains troubleshooting procedures and explanations of error messages and error


codes. If you suspect a software problem, see the documentation for the operating
system or program.

Using the documentation


Information about your IBM system and preinstalled software, if any, or optional
device is available in the documentation that comes with the product. That
documentation can include printed documents, online documents, readme files, and
help files. See the troubleshooting information in your system documentation for
instructions for using the diagnostic programs. The troubleshooting information or
the diagnostic programs might tell you that you need additional or updated device
drivers or other software. IBM maintains pages on the World Wide Web where you
can get the latest technical information and download device drivers and updates.
To access these pages, go to http://www.ibm.com/supportportal/. Also, some
documents are available through the IBM Publications Center at
http://www.ibm.com/shop/publications/order/.

Getting help and information from the World Wide Web


On the World Wide Web, up-to-date information about IBM systems, optional
devices, services, and support is available at http://www.ibm.com/supportportal/.
The address for IBM System x information is http://www.ibm.com/systems/x/. The
address for IBM BladeCenter information is http://www.ibm.com/systems/
bladecenter/. The address for IBM IntelliStation information is
http://www.ibm.com/systems/intellistation/.

How to send Dynamic System Analysis data to IBM


Use the IBM Enhanced Customer Data Repository to send diagnostic data to IBM.
Before you send diagnostic data to IBM, read the terms of use at
http://www.ibm.com/de/support/ecurep/terms.html.
You can use any of the following methods to send diagnostic data to IBM:
v Standard upload: http://www.ibm.com/de/support/ecurep/send_http.html
v Standard upload with the system serial number: http://www.ecurep.ibm.com/
app/upload_hw
v Secure upload: http://www.ibm.com/de/support/ecurep/send_http.html#secure
v Secure upload with the system serial number: https://www.ecurep.ibm.com/
app/upload_hw

Creating a personalized support web page


At http://www.ibm.com/support/mynotifications/, you can create a personalized
support web page by identifying IBM products that are of interest to you. From this
personalized page, you can subscribe to weekly email notifications about new
technical documents, search for information and downloads, and access various
administrative services.

Software service and support


Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with your IBM products. For information about
which products are supported by Support Line in your country or region, see
http://www.ibm.com/services/supline/products/.

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For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).

Hardware service and support


You can receive hardware service through your IBM reseller or IBM Services. To
locate a reseller authorized by IBM to provide warranty service, go to
http://www.ibm.com/partnerworld/ and click Find Business Partners on the right
side of the page. For IBM support telephone numbers, see http://www.ibm.com/
planetwide/. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.

IBM Taiwan product service

IBM Taiwan product service contact information:


IBM Taiwan Corporation
3F, No 7, Song Ren Rd.
Taipei, Taiwan
Telephone: 0800-016-888

Appendix H. Getting help and technical assistance

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Appendix I. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user's responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this information to non-IBM websites are provided for
convenience only and do not in any manner serve as an endorsement of those
websites. The materials at those websites are not part of the materials for this IBM
product, and use of those websites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.

Trademarks
IBM, the IBM logo, and ibm.com are trademarks of International Business Machines
Corp., registered in many jurisdictions worldwide. Other product and service names
might be trademarks of IBM or other companies. A current list of IBM trademarks is
available on the web at Copyright and trademark information at
http://www.ibm.com/legal/copytrade.shtml.
Adobe and PostScript are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Copyright IBM Corp. 2013

97

Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc., in the


United States, other countries, or both and is used under license therefrom.
Intel, Intel Xeon, Itanium, and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Oracle and/or its affiliates.
Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.

Important notes
Processor speed indicates the internal clock speed of the microprocessor; other
factors also affect application performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often
less than the possible maximum.
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for 1024 bytes, MB stands for 1,048,576 bytes, and GB stands for
1,073,741,824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands
for 1,000,000 bytes, and GB stands for 1,000,000,000 bytes. Total user-accessible
capacity can vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives that are available from IBM.
Maximum memory might require replacement of the standard memory with an
optional memory module.
Each solid-state memory cell has an intrinsic, finite number of write cycles that the
cell can incur. Therefore, a solid-state device has a maximum number of write
cycles that it can be subjected to, expressed as total bytes written (TBW). A
device that has exceeded this limit might fail to respond to system-generated
commands or might be incapable of being written to. IBM is not responsible for
replacement of a device that has exceeded its maximum guaranteed number of
program/erase cycles, as documented in the Official Published Specifications for the
device.
IBM makes no representation or warranties regarding non-IBM products and
services that are ServerProven, including but not limited to the implied warranties
of merchantability and fitness for a particular purpose. These products are offered
and warranted solely by third parties.

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IBM makes no representations or warranties with respect to non-IBM products.


Support (if any) for the non-IBM products is provided by the third party, not IBM.
Some software might differ from its retail version (if available) and might not include
user manuals or all program functionality.

Appendix I. Notices

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Index
A

website (continued)
support line, telephone numbers

assistance, getting 93
attention notices 1

95

D
diagnostic data 94
Dynamic System Analysis

94

G
getting help

93

H
hardware service and support
help, getting 93
hosting 3

95

I
IBM Support Line 94
important notices 1
installation
quick start 3
results 3
installing
prerequisites 3

N
notes 1
notes, important 98
notices 97
notices and statements

O
operating systems, supported

S
software service and support 94
statements and notices 1
supported operating systems 3

T
telephone numbers
trademarks 97

95

W
website
personalized support 94
publication ordering 94
Copyright IBM Corp. 2013

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