Donald W.

Nosbaum
don.nosbaum@comcast.net
Arlington Heights, IL 60004
(773) 592-1628
www.linkedin.com/in/donnosbaum
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EMPLOYEE RELATIONS PROFESSIONAL
Highly regarded HR professional with nineteen years of experience, who offers investigations, consultation and
training regarding equal employment opportunity (EEO) complaints and Americans with Disabilities Act (ADA)
compliant accommodations processing pertaining to job candidates and employees. Will draw from a record of high
quality and timely caseload management. History of absolute integrity and work product which passes legal
scrutiny with high marks.

Skills

Federal and local EEO statute compliance

Corporate EEO/ADA compliance procedures
Litigation support

Management EEO/ADA training

EEOC sanctioned investigation methods
Conflict resolution

Key Accomplishments
From 2008 2013, saved my corporate employer at least $900,000 in litigation and attorney costs through
workplace discrimination complaint investigations and handling employees medical accommodation requests
in compliance with the ADA.
In response to EEOC, state agency and arbitration charges, assisted counsel for the same employer by reviewing
my own work product and serving as the employers witness. Prevailed in all eight or more cases not pending.
Hired by that employer to serve on a Human Resources Team which successfully met the terms of a consent
decree when I modeled best practices and completing high quality and often complex discrimination and sexual
harassment investigations.
Created the employers ADA program that accommodated over two thousand staff and field employees.

Professional Experience
Don Nosbaum EEO/ADA Investigations & Consulting, Ltd. - Arlington Heights, IL June 2013 - Present
President

Launched a third party, non-attorney EEO & ADA workplace investigations and consulting service for
small and medium sized business clients.
Conduct discrimination and harassment complaint investigations through an engagement agreement with
the clients in house or external legal counsel with summary reports, findings and recommendations
submitted to the attorney.
Report findings include conclusions regarding the merits of the allegations, recommendations for corrective
actions and assessments of the clients exposure to the risk of liability based on their policies as well as
national, state and local EEO & ADA statutes.

Combined Insurance Company of America - Glenview, IL

February 2006May 2013

EEO Investigator/ADA Coordinator

In 2008 - 2013, handled an annual average of 40 EEO investigations and 65 ADA accommodation files
with potential savings of $900,000 or more in litigation costs and attorneys fees.
Filed a void in 2008, by developing and managing an ADA program with a protocol, forms, and record
keeping methods that were in line with the new compliance guidelines from the EEOC.
Conducted management and employee training to produce corrective actions, performance management,
and recruitment techniques that are in line with EEO & ADA best practices to minimize future lawsuits and
prevent future losses.
Was responsible for employee relations support to the companys on-site sales school in the form of
proactively addressing alleged discrimination, harassment and ADA issues through face-to-face interviews
and assisting with corrective actions.

Donald W. Nosbaum

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Offered in-person and telephonic advice to managers throughout the continental U.S.A. as well as Hawaii
regarding performance management and progressive discipline.
Resolved questions related to conflict resolution, commissioned employee compensation and benefits, and
a full array of employee relations issues for onsite staff employees as well as outside sales personnel.
Provided litigation support by submitting own EEO and ADA work product to internal and external legal
defense counsel.
Contributed input into arbitrative and EEOC and state administrative affirmations and defenses, position
statements and responses to requests for information and documentation.
Served as a firm and credible witness for the employer.
July 2004 December 2005

Favaro & Gorman, Ltd. - Palatine, IL

Investigator

Served as the investigator for a plaintiff side employment law practice by conducting intake and witness
interviews.
Drafted investigative summary reports with recommendations on the merits of the complaints and possible
settlement values.
Compiled and exhibited files of evidence with a fastidious understanding of the rules of evidence.
Recommended discovery strategies with an eye on settling cases or prevailing in litigation.
Drafted and filed clients charges with the Illinois Department of Human Rights and the Federal Equal
Employment Opportunity Commission as well as composed complaints for filing with the federal Circuit
and District Courts.
Composed drafts for motions to compel documentation and interrogatories to be served on opposing
counsel.

Illinois Department of Human Rights - Chicago, IL

June 1996 June 2004

Human Rights Investigator

Annually processed eighty to one hundred investigations into allegations of discrimination in employment
and public accommodations.
Interviewed complaining and responding parties as well as witnesses.
Conducted fact finding conferences.
Drafted investigation reports with recommendations on the merits of the complaining parties charges.
The findings resulted in whether or not a case went to an administrative law judge.

Education
Northwestern University

1994

Bachelor of Sciences in Organizational Behavior

Special Training
At the Illinois Department of Human Rights, received six weeks of classroom training under the supervision of staff
attorneys regarding investigation techniques and legal concepts related to state and federal anti-discrimination
statutes.

Computer Skills
Proficient in Microsoft Word, Excel and Outlook. Use Microsoft PowerPoint and Access.

Volunteer Experience
Four years telephonically serving as a crisis counselor for the Runaway Switchboard and Suicide Hotline/Metro Help.