MiCOM S1

User Manual

Page 1

Page 2

User Manual
MiCOM S1
Publication R8610B

HANDLING OF ELECTRONIC EQUIPMENT

A person's normal movements can easily generate electrostatic potentials of several thousand volts.
Discharge of these voltages into semiconductor devices when handling electronic circuits can cause serious
damage, which often may not be immediately apparent but the reliability of the circuit will have been reduced.
The electronic circuits of ALSTOM T&D Protection & Control Ltd products are immune to the relevant levels of
electrostatic discharge when housed in their cases. Do not expose them to the risk of damage by withdrawing
modules unnecessarily.
Each module incorporates the highest practicable protection for its semiconductor devices. However, if it
becomes necessary to withdraw a module, the following precautions should be taken to preserve the high
reliability and long life for which the equipment has been designed and manufactured.
1.

Before removing a module, ensure that you are at the same electrostatic potential as the equipment by
touching the case.

2.

Handle the module by its front-plate, frame, or edges of the printed circuit board.
Avoid touching the electronic components, printed circuit track or connectors.

3.

Do not pass the module to any person without first ensuring that you are both at the same electrostatic
potential. Shaking hands achieves equipotential.

4.

Place the module on an antistatic surface, or on a conducting surface which is at the same
potential as yourself.

5.

Store or transport the module in a conductive bag.

More information on safe working procedures for all electronic equipment can be found in BS5783 and
IEC 60147-0F.
If you are making measurements on the internal electronic circuitry of an equipment in service, it is preferable
that you are earthed to the case with a conductive wrist strap.
Wrist straps should have a resistance to ground between 500k 10M ohms. If a wrist strap is not available,
you should maintain regular contact with the case to prevent the build up of static. Instrumentation which may
be used for making measurements should be earthed to the case whenever possible.
ALSTOM T&D Protection & Control Ltd strongly recommends that detailed investigations on the electronic
circuitry, or modification work, should be carried out in a Special Handling Area such as described in BS5783
or IEC 60147-0F.

Page 3

Software Licence Agreement

All programmes and textual works issued by ALSTOM T&D Protection & Control Ltd. (hereinafter referred to as 'The Supplier')
are protected by copyright. They are supplied on the condition that the Licensee of copies of such programmes and text,
agrees to the Terms and Conditions of this Licence Agreement. The Licensee (which expression includes a purchaser, or a
receiver of the Supplier's software on loan) may be held legally liable for any use of the programme(s), texts or documentation
which is not in accordance with this Licence Agreement, in certain circumstances this may involve criminal prosecution.
The Supplier in consideration of a licence fee paid on its own or as part of a purchase price and the Licensee's agreement
to the Terms and Conditions of their Licence Agreement, agrees to grant, and the Licensee agrees to accept, a personal, nonexclusive, non-transferable licence to use the Supplier's computer programme(s), text and associated documentation, all
hereinafter referred to as the 'Licensed Programme' under the following Terms and Conditions:
1

Scope of Use
The Licencee is authorised to use the Licenced Programme in accordance with the Terms and Conditions of this
Licence Agreement for the Licencees own purposes on any single computer system that contains no more than one
central processing unit (CPU) other than pursuant to Clause 6 hereof. If the Licencee intends to use the Licenced
Programme on more than one CPU at a time, a separate set of Licenced Programme is required for each additional
CPU. The Licencee may make copies of the Licenced Programme in machine readable form for back-up and archive
purposes only, provided that the Licencee has no more than three full or partial copies in existence at any one time
and that the original copyright notices and/or other legends are reproduced on each copy. No rights are granted
to the Licencee other than expressed in this Licence Agreement.
The Licencee agrees NOT TO:

1.1

Export or re-export the Licenced Programme without the suppliers approval and the appropriate U.K. or foreign
government licences.

1.2

Make, or permit the making of any copy or copies of the Licenced Programme other than back-up copies permitted
under this Licence Agreement.

1.3

Reverse compile, reverse engineer, disassemble, modify, adapt, list, print or translate or otherwise tamper with the
whole or any part of the Licenced Programme(s).

1.4

Transfer, assign, rent, lease, sell or otherwise dispose of, part with, or share the possession of the Licenced Programme(s).

2.

Duration
This Licence Agreement becomes effective from the date of the acceptance by the Supplier of the order for the
Licenced Programme and shall remain in force until terminated by the Licencee. This Licence Agreement will terminate
without notice if the Licencee fails to observe any of the Terms and Conditions of the Licence Agreement. In the event
of a termination, the Licencee agrees to delete the Licenced Programme from any storage media that are the property
of the Licencee and to return all complete and partial copies of the Licenced Programme together with all copies of
text and documentation to the Supplier.

Confidentiality
The Licenced Programme contains confidential information of the Supplier and all copyright, trade marks and other
intellectual property rights in the Licenced Programme are the exclusive property of the Supplier.
The Licencee SHALL NOT:

3.1

Save as provided in the Licence Agreement copy the whole or any part of the Licenced Programme.

3.2

Modify merge or combine the whole or any part of the Licenced Programme with any other software or documentation.

3.3

Use the Licenced Programme on behalf of, or make available the same to, any third party.
The Licencee SHALL:

3.4

Keep confidential the Licenced Programme and limit users of the same to those of its employees agents and subcontractors who either have a need to know or who are engaged in the use of the Licenced Programme.

3.5

Maintain an up-to-date written record of the number of copies of the Licenced Programme and their locations and
upon request forthwith produce such record to the Supplier, and

3.6

Without prejudice to the foregoing take all such other steps as shall from time to time be necessary to protect the
confidential information and intellectual property rights of the Supplier in the Licenced Programme.

3.7

The Licencee shall inform all relevant employees agents and sub-contractors that the Licenced Programme constitutes
confidential information of the Supplier and that all intellectual property rights therein are the property of the Supplier

Page 4

and the Licencee shall take all such steps as shall be necessary to ensure compliance by its employees agents and
sub-contractors within the provisions of this clause.
4

Warranty
Subject to the exceptions set out in this clause and the limitations upon its liability in clause 5 below

4.1

The Supplier warrants that the media upon which the Licenced Programme is stored will for a period of 90 days from
the date the Supplier accepts an order for a Licenced Programme be free from defects in material design and workmanship
and that the Licenced Programme will conform to the Suppliers specifications.

4.2

Subject to clause 4.3 below the Supplier shall remedy any breach of the above warranties by the replacement of the
Licenced Programme free of charge.

4.3

The Supplier shall have no liability to remedy a breach of warranty where such breach arises as a result of:

4.3.1 The improper use, operation, or neglect of the Licenced Programme, or the computer equipment it is used on.
4.3.2 A modification of the Licenced Programme, or its merging in whole or in part with any other software.
4.3.3 Any repair, adjustment, alteration or modification of the Licenced Programme by any other person than the Supplier,
without the Suppliers prior written consent.
4.4

Subject to the foregoing, all conditions, warranties, terms and undertakings, express or implied, statutory or otherwise,
in respect of the Licenced Programme are hereby excluded.

Limitations of Liability
The following provisions set out the Suppliers entire liability (including any liability for the acts and omissions of its
employees, agents and sub-contractors) to the Licencee in respect of any breach of its contractual obligations arising
under this agreement and any representation, statement or tortious act or omission including negligence arising
under or in connection with this Licence Agreement.

5.1

Any act or omission on the part of the Supplier or its employees agents or sub-contractors falling within clause 5
above shall for the purposes of this clause be known as an Event of Default.

5.2

The Suppliers liability to the Licencees for death or injury resulting from its own negligence or that of its employees
agents or sub-contractors, shall not be limited.

5.3

Subject to the limits set out in clause 5.4 below the Supplier shall accept liability to the Licencee in respect of damage
to the tangible property of the Licencee resulting from the negligence of the Company or its employees, agents or subcontractors.

5.4

Subject to the provisions of clause 5.3 above the Suppliers entire liability in respect of any Event of Default shall be
limited to damages of an amount equal to:

5.4.1 The case of an Event of Default falling within 5.3 above the purchase price of the Licensed Programme.
5.4.2 The case of any other Event of Default the licence fee paid in respect of the Licensed Programme.
5.5

Subject to clause 5.2 above the Supplier shall not be liable to the Licencee in respect of any Event of Default for loss
of profits, goodwill or any type of special indirect or consequential loss (including loss or damage suffered by the
Licencee as a result of an action brought by a third party) even if such loss was reasonably foreseeable or the Supplier
had been advised of the possibility of the Licencee incurring the same.

Multi-User
The Supplier in consideration of an enhanced licence fee paid on its own or as part of a purchase price may authorise
the Licencee to use the Licenced Programme simultaneously on:

6.1

Any single computer system that contains up to 5 central processing units (CPUs).

6.2

Any single computer system that contains up to 10 central processing units (CPUs).

General
This Licence Agreement overrides all prior written and oral communications regarding the Licenced Programme with
the Licencee, and sets out the entire agreement between the Supplier and the Licencee. In the event of a dispute
between the Supplier and the Licencee relating to this Licence Agreement, the Licencee agrees to submit to the
jurisdiction of the English Courts or to the Courts of other legal systems that may from time to time be elected at the
sole discretion of the Supplier. If any provision in this Licence Agreement is ruled invalid under any law, such provision
shall be deemed modified or omitted only to the extent necessary to render it valid, and the remainder of this Licence
Agreement shall continue in full force and effect.

Page 5

CONTENTS
1.
1.1
1.1.1
1.1.2
1.1.3
1.1.4
1.1.5
1.1.6
1.2
1.2.1
1.2.2
1.2.3
1.3

INTRODUCTION
Applications
Settings and records
Programmable scheme logic editor
Menu text editor
Monitoring
Disturbance record analysis
Disturbance record archiving
Minimum system configuration
Windows 95
Windows NT4 or higher
General configuration requirements
Copyright

8
8
8
8
8
8
8
8
8
8
9
9
9

2.

INSTALLATION TO HARD DISK

3.
3.1
3.1.1
3.1.2
3.1.3
3.2
3.3
3.4

APPLICATION NOTES
Settings and records
Off-line and on-line devices
Validation check
Binary setting files
Programmable scheme logic editor
Monitoring
Text editing

10
10
10
10
11
11
11
11

4.
4.1
4.1.1
4.1.2
4.1.3
4.1.4
4.1.5
4.1.6
4.1.7
4.1.8
4.1.9
4.1.10
4.2
4.3
4.3.1
4.3.2

COMMUNICATIONS SYSTEM
RS232 connections
Pins available on a D-type connectors of a PC
Connection of protective ground
Connection to LGPG front port
Connection to LGPG rear port
Connection to LFZR front port
Connection to LFZR rear serial port
Connection to MiCOM M300
Connection to MiCOM P*40 relays
Connection to KITZ101/102
Connection to KITZ201
Connection using a modem link
Modem support
Full IEC60870 FT1.2
Related IEC60870 FT1.2 with discarded error check

11
12
12
12
13
13
14
14
15
15
16
17
17
17
18
18

5.
5.1
5.1.1
5.1.2
5.1.3
5.1.4
5.1.5

TECHNICAL SUPPORT
Contact addresses
Argentina
Australia
Brazil
Canada
France

18
18
18
19
19
19
19

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5.1.6
5.1.7
5.1.8
5.1.9
5.1.10
5.1.11
5.1.12
5.1.13
5.1.14

Germany
Hong Kong
India
Italy
Poland
South Africa
United Kingdom
USA
UAE

20
20
20
20
21
21
21
21
22

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Section 1. INTRODUCTION
1.1

Applications
The MiCOM S1 software consists of six applications. The settings and records,
programmable scheme logic editor and monitoring applications that provide
interfaces between the user and devices use the Courier communication
language. The menu text editor communicates with a MiCOM P*40 device
using a proprietry communications protocol via the parallel port. The
disturbance record analysis and disturbance record archiving applications do
not communicate with a device. The six MiCOM S1 applications are:

1.1.1

Settings and records

Enables you to connect to a Courier device and retrieve, create, edit and send
settings, change active setting groups and set the date and time on a device. It
also provides extraction of events and disturbance records, and includes circuit
breaker control via the device.

1.1.2

Programmable scheme logic editor

Enables you to connect to a MiCOM P*40 series relay and send, retrieve and
edit graphical scheme logic diagrams.

1.1.3

Menu text editor

Enables you to create or edit menu texts and send them to an MiCOM P*40
series relay, replacing existing menus.

1.1.4

Monitoring
Enables you to connect to a Courier device and, at user-defined intervals,
retrieve measurement data and test data.

1.1.5

Disturbance record analysis

Enables you to conduct analysis of the system waveforms contained in the
COMTRADE disturbance records obtained by the settings and records
application.

1.1.6

Disturbance record archiving

Enables you to archive and retrieve disturbance records using various sorting
and filtering criteria.
Each application in MiCOM S1 supports full topic help and context sensitive
help via the standard Windows Help engine.

1.2

Minimum system configuration

MiCOM S1 requires a personal computer with the following minimum
configuration:

1.2.1

Windows 95
1. An IBM Personal Computer, or 100% compatible machine, running
Windows 95.

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2. A 66MHz 80486, or higher, processor.

3. 16 Mb of available RAM.
1.2.2

Windows NT4 or higher

1. An IBM Personal Computer, or 100% compatible machine, running
Windows NT version 4 or higher.
2. A 66MHz 80486, or higher, processor.
3. 24 Mb of available RAM.

1.2.3

General configuration requirements

1. A monitor, with a minimum resolution of Standard VGA (640 X 480)
2. A keyboard.
3. An RS232-C port.
4. A parallel port.
5. A printer supporting graphical output.
6. A mouse pointing device supported by Microsoft Windows.
7. A hard disk with at least 45Mb free space for installing the MiCOM
software, plus extra space for holding data files.
8. CD-ROM drive.
Additional equipment:
1. A RS232 cable.
2. A cable with 25 pin D-type connectors at each end (straight through
connection) for parallel port.
3. A KITZ 101 K-Bus/RS232 communication interface.
4. A modem.

1.3

Copyright
Apart from back up purposes, this software may not be copied or otherwise
reproduced without the express and written permission of the copyright holder,
ALSTOM T&D Protection and Control Ltd. Any unauthorised copying or
reproduction is illegal.

Section 2. INSTALLATION TO HARD DISK

The MiCOM S1 Setup program guides you through the MiCOM S1 installation
process step-by-step. The Setup program will ask you to select the preferred
language, registration details and which drive and directory you wish to install
the program.
The Setup program may be run a second or subsequent time to change the
preferred language as required.
Important:

Please enter your registration details carefully.

Page 9

To start the Setup program from diskette

1. Place installation diskette in floppy drive and close the drive door.
2. In Program Manager, choose Run from the File menu.
3. In the Command Line text box, type the following text and press ENTER:
a:setup (substituting the correct drive letter if not a:)
4. Follow the on-screen instructions to install MiCOM S1.
To start the Setup program from CD ROM
1. Place installation CD-ROM in CD drive and close the drive door.
2. In Program Manager, choose Run from the File menu.
3. In the Command Line text box, type the following text and press ENTER:
d:setup (substituting the correct drive letter if not d:)
4. Follow the on-screen instructions to install MiCOM S1.

Section 3. APPLICATION NOTES

3.1

Settings and records

3.1.1

Off-line and on-line devices

The settings and records application presents two windows to the user. The first
is a representation of the off-line settings as edited in the PC, which is opened
via the file new or file open menu options. The second view, once a connection
to the relay has been established, is a representation of the connected (on-line)
relay. The on-line relay window does not display the relay settings or their
column headings. However, where supported, the on-line window lists the
settings groups provided within the device and visually indicates the currently
active settings group. Also where supported by the device, the right hand pane
of the on-line window displays a list of the setting cells that can be reset or the
status of the breakers and isolators by selecting either the reset cells or breakers
icons as appropriate in the left hand pane of the window. The transfer of settings
between the PC and the connected relay has been made easier by the provision
of drag and drop between windows. The feature also facilitates the transfer of
single or multiple settings groups to or from the device. Similar transactions can
be achieved using copy and paste and the send to commands in the
appropriate context sensitive menus.

3.1.2

Validation Check
A validation check has been provided for device settings files. Validation can be
selected when a setting file is opened to ensure the settings conform to any
changes that would normally have been imposed by the relay dependency file.
Any unresolved errors are logged within an error file which can be viewed on
completion of the validation process.
Page 10

It is advised you review the settings to ensure that no inadvertent changes have
been made.
3.1.3

Binary Setting Files

Versions of PAS&T and ACCESS software earlier than version 3.2 created
binary settings files with the extension *.bin. These files can be converted to the
*.set format by loading them via the File Open dialog and then saving.

3.2

Programmable scheme logic editor

Although scheme logic settings can be obtained from a connected MiCOM
P*40 series relay, it is advisable instead to open the file on the PC. The
graphical representation of the scheme logic settings are then exactly as
originally created, whereas some of the graphical information is lost when
supplied by a relay.
Note, however, that the scheme is always logically correct, whether loaded
from file or relay.

3.3

Monitoring
The test item cannot be configured via the monitoring application. The
configuration must be selected via the front panel of the device.

3.4

Menu text editor

When sending a customised language text file to a device, it is advisable not to
overwrite any languages in the MiCOM P*40 series relay that may be required
by third-party Commissioning Engineers. It is therefore advisable to send the new
version to one of the alternative language areas.

Section 4. COMMUNICATIONS SYSTEM

The settings and records, programmable scheme logic editor and monitoring
applications, communicates with the device using the Courier language.
The interface with the device is a connection between a RS232 serial port on the
PC and the RS232 serial port on the device. For devices that only support K-Bus
the RS232 serial port of the PC must be connected to the RS232 port of a KITZ
interface unit.
The Menu Text Editor communicates with MiCOM P*40 series relays using a 25
pin D-type connector with straight-through connectors from the parallel port.

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4.1

RS232 Connections

4.1.1

Pins available on a D-type connectors of a PC

Function

25 Pin

9 Pin

Notes

1 + Shell

Shell

To be connected to suit
EMC suppression
requirements

Data Carrier Detect (DCD)

Input to PC

Received Data (RxD)

Input to PC

Transmitted Data (TxD)

Output from PC

Data Terminal Ready (DTR)

20

Output from PC

Signal Ground (SG)

Common

Data Set Ready (DSR)

Input to PC

Request to Send (RTS)

Output from PC

Clear to Send (CTS)

Input to PC

22

Input to PC

Protective Ground (PG)

Ring Indicator (RI)

4.1.2

Connection of protective ground

Protective ground should be connected to the cable screen. The connection
diagrams below for each type of device do not show the protect ground
connection. For all cables the cable screen should be connected to protective
ground. That is, for a 25 pin connector to pin 1 and the connector shell, and for
a 9 pin connector to the connector shell alone. It is normal to make the
protective ground connection at both ends of the cable. The connection of
protective ground is particularly important on long cables. Cables should not
exceed the RS232 recommended length of 15m.

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4.1.3

Connection to LGPG front port

Connections to be used for direct connection between a PC and a LGPG device
front serial connector.

PC
9-Pin

LGPG (Front port)

25-Pin

25-Pin

TXD

TXD

RXD

RXD

(RTS)

n/c

(CTS)

n/c

(DCD)

n/c

20

(DTR)

n/c

20

(DSR)

n/c

SG

SG

Note: n/c = no connection

4.1.4

Connection to LGPG rear port

Connections to be used for direct connection between a PC and a LGPG device
rear mounted RS323 serial connector SK1.

PC
9-Pin

LGPG (Rear port)

25-Pin

25-Pin

TXD

TXD

RXD

RXD

(RTS)

(RTS)

(CTS)

(CTS)

(DCD)

(DCD)

20

(DTR)

(DTR)

20

(DSR)

(DSR)

SG

SG

Note: Signal names enclosed in brackets are optional signals.

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4.1.5

Connection to LFZR front port

Connections to be used for direct connection between a PC and an LFZR device
front RS323 serial connector SK2.

PC
9-Pin

LFZR (Front port)

25-Pin

25-Pin

TXD

TXD

RXD

RXD

(RTS)

n/c

(CTS)

n/c

(DCD)

n/c

20

(DTR)

n/c

20

(DSR)

n/c

SG

SG

Note: Signal names enclosed in brackets are optional signals

4.1.6

Connection to LFZR rear serial port

Connections to be used for direct connection between a PC and an LFZR device
rear mounted RS323 serial connector SK4.

PC
9-Pin

LFZR (Rear port)

25-Pin

25-Pin

TXD

TXD

RXD

RXD

RTS

RTS

CTS

CTS

DCD

n/c

20

DTR

DTR

20

DSR

DSR

SG

SG

Note: For more comprehensive information on the LFZR rear serial port consult
the LFZR Service Manual.
Page 14

4.1.7

Connection to MiCOM M300

Connections to be used for direct connection between a PC and an MiCOM
M300 device RS232 serial connector COM 1.

PC
9-Pin

MiCOM M300
25-Pin

9-Pin

TXD

TXD

RXD

RXD

(RTS)

(RTS)

(CTS)

(CTS)

(DCD)

(DCD)

20

(DTR)

(DTR)

(DSR)

(DSR)

SG

SG

Note: Signal lines with names enclosed in brackets are only required if the
device is configured with Modem Control Lines menu option set to
Enabled.
4.1.8

Connection to MiCOM P*40 relays

Connections to be used for direct connection between a PC and an MiCOM
P*40 device RS232 serial front connector SK1.

MiCOM P*40 (Front port)

PC
9-Pin

25-Pin

9-Pin

TXD

TXD

RXD

RXD

(RTS)

(RTS)

(CTS)

(CTS)

(DCD)

(DCD)

20

(DTR)

(DTR)

(DSR)

(DSR)

SG

SG

* Connected internally within the relay

Note: Signal names enclosed in brackets are optional signals.
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4.1.9

Connection to KITZ101/102
Connections to be used for direct connection between a PC and a KITZ101/102
Interface unit RS232 serial connector.

PC
9-Pin

KITZ 101/102
25-Pin

25-Pin

TXD

TXD

RXD

RXD

(RTS)

(RTS)

(CTS)

(CTS)

(DCD)

(DCD)

20

(DTR)

(DTR)

20

(DSR)

(DSR)

SG

SG

Note: Signal lines with names enclosed in brackets are only required if modem
control on the KITZ is enabled, ie. options switch 5 set to position 1.

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4.1.10

Connection to KITZ 201

Connections to be used for direct connection between a PC and a KITZ 201
Multi-Port Interface unit. The KITZ 201 can have up to 3 RS232 ports depending
on the configuration of the device. The connections shown below can be used
for connecting to any of these three ports. When connected to the front port (P0)
the connections shown below are correct when switch SW1 is set to DTE.

PC
9-Pin

KITZ 201
25-Pin

9-Pin

TXD

TXD

RXD

RXD

(RTS)

(RTS)

(CTS)

(CTS)

(DCD)

(DCD)

20

(DTR)

(DTR)

(DSR)

(DSR)

SG

SG

Note: Signal lines with names enclosed in brackets are only required if the port
is configured with Modem menu option set to Enabled. For more
comprehensive information on connecting to a KITZ 201 consult the KITZ
201 User Manual.
4.2

Connection using a Modem link

If a modem link is required between the PC and the device, the link must be
setup using the Windows 95 or Windows NT 4.0 operating system facilities.
The Modem Properties setup program can be opened by clicking on the
Modems icon in the Control Panel of the Windows operating system.

4.3

Modem support
The IEC60870 FT1.2 protocol requires the need for the Modem to support an
eleven bit asynchronous frame, and for data frames to be transmitted without
idle periods between the constituent characters.
This requirement improves the data integrity of the frame under noisy conditions
as there are no periods where a noise pulse on an idle line can be read as a
start bit and cause misframing.
The additional protocol based on the IEC60870 FT1.2 omits the parity bit. This
protocol is less secure as one of the error checks has been discarded, but
increases the range of suitable Modems.
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4.3.1

Full IEC60870 FT1.2

Modems supporting the full IEC60870 FT1.2 protocol are as follows:
1. Must support an 11 bit frame (1 start, 8 data, 1 even parity, 1 stop),
2. Must support the possibility to discard all error correction, data
compression, speed buffering or automatic speed changes,
3. Must save all the settings required to achieve connection in non-volatile
memory. This feature is only required for modems at the outstation end of
the link.

4.3.2

Related IEC60870 FT1.2 with discarded error check

Modems supporting the related IEC60870 FT1.2 protocol:
1. Must support an 10 bit frame (1 start, 8 data, 1 stop)
2. Must be possible to discard all error correction, data compression, speed
buffering or automatic speed changes
3. Must save all the settings required to achieve connection in non-volatile
memory. This feature is only required for modems at the outstation end of
the link.

Section 5. TECHNICAL SUPPORT

If you have a query about MiCOM S1 then consult the on-line help. The context
sensitive help can be accessed by clicking on the Help Button or pressing F1.
For help on other topics, choose Help Topics from the Help menu on the menu
bar and select one of the items on the Contents tab.
If you cannot find the answer you require, contact one of the addresses listed
below.
If the application does not support the particular model of device that you wish
to use, or if for any reason your model database does not reference the
appropriate relay dependency file and/or default settings files, contact one of
the addresses listed below.
5.1

Contact addresses

5.1.1

ARGENTINA
ALSTOM Argentina SA Proteccion & Control
Av Leandro N.Alem 896 - Pisc 5
1001 - Capital Federal
Argentina
Tel: +54 (0) 1 315 9600
Fax: +54 (0) 1 311 1040

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5.1.2

AUSTRALIA
ALSTOM Australia Ltd
Industrial Products Division
PO Box 22
25 Princes Road
Regents Park
NSW 2143
Australia
Tel: +61 (0) 29 645 0777
Fax: +61 (0) 29 743 8488

5.1.3

BRAZIL
ALSTOM T&D Protecao & Contrle
Av Interlagos, 4211
04661 300 Sao Paulo
SP Brazil
Tel: +55 (0) 11 548 4342
Fax: +55 (0) 11 548 3429

5.1.4

CANADA
ALSTOM Canada Inc.
5112 Timberlea Boulevard
Mississauga
Toronto
Ontario
L4W 2S5
Canada
Tel: +1 905 624 8300
Fax: +1 905 624 8845

5.1.5

FRANCE
ALSTOM T&D Protection & Contrle SA
Avenue de Figuires
34975 Lattes Cdex
France
Tel: +33 (0)4 67 20 54 54
Fax: +33 (0)4 67 20 54 99

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5.1.6

GERMANY
ALSTOM Energietechnik GmbH
Bereich Schutz und Schaltanlagenleittechnik
Unit Protection & Control
Lyoner StraBe 44-48
D-60528 Frankfurt
Germany
Tel: +49 69 66 32 15 21
Fax: +49 69 66 32 25 48

5.1.7

HONG KONG
ALSTOM T&D Protection & Control Ltd
Far East Office
Room 2006/7 CC WU Building
302-308 Hennessy Road
Wanchai
GPO Box 15
Hong Kong
Tel: +852 2833 6265
Tel: +852 2834 5279

5.1.8

INDIA
ALSTOM Ltd
Measurement & Control Division
Pallavaram
19/1, GST Road
Chennai 600 043
India
Tel: +91 (0) 44 236 8621
Fax: +91 (0) 44 236 7276

5.1.9

ITALY
ALSTOM FIR S.p.A
Via Viscardi 5
24016 San Pellegrino
Terme (Bergamo)
Italy
Tel: +39 (0) 345 28111
Fax: +39 (0) 345 22590

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5.1.10

POLAND
ALSTOM T&D P&C SA
Strzegomska 23/27
58-160 Swiebodzice
Poland
Tel: +487 (0) 45 548 410
Fax: +487 (0) 45 548 548

5.1.11

SOUTH AFRICA
ALSTOM Measurements Company
35 Eleventh Road
Kew
PO Box 143
Bramley 2018
Johannesburg
South Africa
Tel: +27 (0) 11 885 3240
Fax: +27 (0) 11 885 1100

5.1.12

UNITED KINGDOM
ALSTOM T&D Protection & Control Ltd
St. Leonards Works
Stafford
ST17 4LX
England
Tel: +44 (0)1785 223251
Fax: +44 (0)1785 212232

5.1.13

USA
ALSTOM USA Inc
Protection & Control Division
4 Skyline Drive
Hawthorne
NY 10532 - 2160
USA
Tel: 1 914 347 5166
Fax: 1 914 347 5508

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5.1.14

UAE
ALSTOM T&D Protection & Control Ltd
P O Box 25448
Sharjah
United Arab Emirates
Tel: +971 (0) 6 591 971
Fax: +971 (0) 6 556 1082

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Page 23

ALSTOM T&D Protection & Control Ltd St Leonards Works, Stafford ST17 4LX, England
Tel: 44 (0) 1785 223251 Fax: 44 (0) 1785 212232 Email: enquires@tde.alstom.com Internet: www.alstom.com
Our policy is one of continuous product development and the right is reserved to supply equipment which may vary from that described.
1999 ALSTOM T&D Protection & Control Ltd.

Publication R8610B

0299 Printed in house

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