Redemption of Reward Points towards Card Outstanding & Air Miles

Redemption towards Card Outstanding

Which are the Cards on which this facility is available? What is the conversion ratio?
o
Citibank Rewards Card 1 reward point = 35p
o
IndianOil Citibank Platinum / Titanium Card 1 Turbo Point = 35p
o
Citi Prestige Card - 1 reward point = Re.1

How can I place a request to redeem reward points against the statement outstanding?
You can do this in 2 ways:
o
Write to us. Login to Citibank Online with your User ID and IPIN > Click on the Your Queries link on the left navigation
panel > Select the Category Reward Points / Redemption Related > type in your request
o
Contact us at 24x7 CitiPhone.
What is the minimum number of points I can redeem in a single transaction?
For Citibank Rewards Card & IndianOil Citibank Platinum/Titanium Card that can be redeemed in a single transaction is 5000. For Citibank, the
minimum number of points that can be redeemed is 500. For Citi Prestige, the minimum number of points that can be redeemed is 250.
How many days will it take for the credit to reflect in my account?
The credit will reflect in 3 working days from the time of placing the request.
Where can I see the credit?
You can see this in the Account Summary when you login to Citibank Online. If your statement has not yet been generated, this will reflect
along with Unbilled transactions. Once your statement is generated, you can see an entry for this transaction.
Will this amount be adjusted against the Minimum Amount Due?
No, this amount will not be adjusted against the Minimum Amount Due. You will need to ensure payment of the Minimum Amount Due in time
to avoid levy of Interest & Late Payment charges.

Redemption towards Air Miles

Which are the airlines where this facility is available? What is the conversion ratio?

Airline

Citibank Rewards
Card

Etihad

Yes 1point=0.75
miles
Yes 1point=0.75
miles
No

IndianOil Citibank
Platinum/Titanium
Card
Yes 1point=0.75
miles
Yes 1point=0.75
miles
No

Jet Airways

Yes 1point=0.66
miles
Yes 1point=0.66
miles
No

Thai Airways

No

No

No

Cathay Pacific

No

No

No

British Airways

No

No

No

Singapore Airlines

No

No

No

Delta

No

No

No

Eva Air

No

No

No

Malaysia Airlines

No

No

No

Qatar Airways

No

No

No

Air India

Citibank
Corporate Card

Citibank
PremierMiles
Card
NA for miles
transfer*
Yes 1point=0.5
miles
Yes 1point=0.5
miles
Yes 1point=0.5
miles
Yes 1point=0.5
miles
Yes 1point=0.5
miles
Yes 1point=0.5
miles
Yes 1point=0.5
miles
Yes 1point=0.5
miles
Yes 1point=0.5
miles
Yes 1point=0.5
miles

Citi Prestige
Card
Yes 1 point =
4 miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=1
mile
No

*For Citibank PremierMiles Card, you can make a purchase on Jetairways.com and call up 24x7 Citiphone to have your miles adjusted against
this transaction at the conversion rate of 1mile/point=45p.

Ver February 2015

AirMiles and Cashback PDF

Last modified on 16-2-2015

 How can I place a request for rewards redemption towards air miles?
Please contact us at 24x7 CitiPhone to place a request.

What is the minimum number of points I can redeem in a single transaction?

Airline

Citibank
Rewards Card

Citibank Corporate
Card

Citibank
PremierMiles Card

Citi Prestige
Card

Jet Airways
Air India
Etihad Airlines
British Airways
Singapore Airlines
Delta Airlines
Thai Airways
Cathay Pacific
Eva Air
Malaysia Airlines
Qatar Airways

IndianOil Citibank
Platinum/Titanium
Card

250 points
100 points
NA
NA
NA
NA
NA
NA
NA
NA
NA

250 points
100 points
NA
NA
NA
NA
NA
NA
NA
NA
NA

250 points
100 points
NA
NA
NA
NA
NA
NA
NA
NA
NA

NA
100 points
100 points
100 points
100 points
100 points
100 points
100 points
100 points
100 points
100 points

100 points
250 points
250 points
250 points
250 points
250 points
250 points
250 points
250 points
250 points
NA

How long will it take for the miles to reflect on my frequent flyer account?
For Jet Airways, the miles will reflect within 7 working days. For all other airlines, the miles will reflect within 15 working days from the date of
placing the request.

Please visit http://www.online.citibank.co.in/portal/pdf/Rewards-Redemption.pdf for applicable Terms & Conditions.

Ver February 2015

AirMiles and Cashback PDF

Last modified on 16-2-2015