Ravindra Dev Rai

rrai29@yahoo.com.sg/ +659800749 (M) / 6764-3648 (R)

671 Choa Chu Kang Crescent, #16-367, Singapore 680671
CAREER PROFILE
Track record of over 29 years across Human Resource activities like stra
tegic planning for manpower, training & development, industrial relations & disp
ute management and recruitment & selection
An effective communicator with a sharp business sense and good understan
ding of various cultures
Proficient in management of large workforces, maintaining a peaceful wor
k environment and initiating measures mutually beneficial to company management
& staff
Skilled at managing contractors’ base organization, maintenance of vario
us training records and acquiring / renewal of various government licenses
Demonstrated ability in handling matters related to employee relations i
ncluding medical, re-deployment, career shift, redundancies, grievances, discipl
inary investigations and resolution
Adept at handling day to day administrative activities in co-ordination
with internal /external agencies for smooth business operations
BUSINESS EXPOSURE
Foster Wheeler Asia Pacific Pte Ltd., Singapore Shell Refinery - Welfare
Officer, Feb 2008 – to date
AMAKPE International Refinery., Nigeria Lagos – Camp / Dormitory Human R
esource & Administration Manager, Dec 2005 – Dec 2007
Al-Durah Refinery., Iraq Baghdad – Camp / Dormitory Human Resource & Adm
inistration Manager, Jun 2003 – Nov 2005
IHI (Ishikawajima- Harima Heavy Industries) Co. Ltd., Algeria – Camp / D
ormitory Human Resource & Administration Manager, Feb 2002 – May 2003
ST Technology / Hewlett Packard, Singapore - Team Leader / Accounts Supp
ort Executive, May 2000 – Jan 2002
McConnell Dowell, Singapore – Administration Manager, Oct 1998 – Mar 200
0
Orion Project Services – Singapore - Senior Recruiter, Dec 1997 – Sep 19
98
Infomedia Nusantara PT Ltd., Indonesia – Assistant General Manager, Jul
1996 – Nov 1997
Foster Wheeler Eastern Pte. Ltd., Singapore – Administration Manager, Ma
y 1995 – Jun 1996
Yamauchi Singapore Pte. Ltd., Singapore – Administrator, Jan 1993 – Nov
1994
Mobil Oil Singapore Pte. Ltd., Singapore – Coding & Training Coordinatio
n Supervisor, Oct 1990 – Dec 1992
People’s Association., Singapore – Organizing Secretary, Mar 1981 – Sep
1990
CORE COMPETENCIES
Personnel Management
Formulating & benchmarking functional best practices for development of
abilities to meet present and future goals set by an organization
Developing & implementing strategies for checking high attrition rates a
nd retaining talent
Develop and/or update procedures, policies, and standards
Responsible for managing local as well as overseas recruitment, monitori
ng local employment trends, pay rates & competitors’ privileges and setting recr
uitment budgets
Providing support to senior management for matters related to promotion
requests, compensation reviews, policy issues, etc.
Establishing policies related to employees’ loans, education assistance,
leaves, payroll, etc.
Generating reports to ensure compliance with set policies and satisfy a
udit requirements
Ensuring that employees enrol with required State/Private schemes and ap
propriate deductions are made from salary
Develop work schedules according to budgets and workloads
Supervise the work of office, administrative, or customer service employ
ees to ensure adherence to quality standards, deadlines, and proper procedures,
correcting errors or problems
Evaluate employees job performance and conformance to regulations, and
recommend appropriate personnel action
Personnel Management…….continue
Identifying patterns & trends for improving motivation, increasing reten
tion and efficiency of employees
Monitoring employee costs and ensuring that they are as per company poli
cy
Prepare and review operational reports and schedules to ensure accuracy
and efficiency
Analyze internal processes and recommend and implement procedural or pol
icy changes to improve operations, such as supply changes or the disposal of rec
ords
Implementing policies for people engagement practices, attrition managem
ent, employee MIS generation, employee grievance handling, etc.
Preparing & issuing contracts of standard pay rates and benefits within
the Limit of Authority
Monitoring and approving all transactions within the Limit of Authority
Ensuring that all approved work and visa requests are processed within s
et timelines
Resolving employee queries related to Human Resource policies and proced
ures
Interpreting existing Human Resource policies, procedures & work methods
and recommending amendments for the same
Ensuring that necessary training is received by staff and formulating st
rategies for manpower planning
Resolving disputes and generating reports with recommendations for manag
ement action as per company’s Human Resource policies and procedures
Recruitment
• Sourcing suitable candidates via networking, advertising and referrals
• Maintaining candidate networks
• Providing resume, interview and career advice to candidates
• Interviewing candidates on a general basis and for specific roles
• Managing the job offer process and negotiating salary packages
• Maintaining market and commercial awareness through research and network
ing
• Working as part of a team to maximise the company’s commercial performan
ce
• Developing and managing ongoing client relationships - both on the phone
and face to face
• Using sales, business development, marketing techniques and networking i
n order to attract business from client companies;
• Building relationships with clients;
• Developing a good understanding of client companies, their industry, wha
t they do and their work culture and environment;
• Advertising vacancies appropriately by drafting and placing adverts in a
wide range of media (e.g., newspapers, websites, magazines);
• Headhunting - identifying and approaching suitable candidates;
• completing a search of the candidate database to find the right person f
or the employer’s vacancy;
• Receiving and reviewing applications, managing interviews and short-list
ing candidates;
• Requesting references and checking the suitability of applicants before
submitting their details to the employer;
• Briefing the candidate about the responsibilities, salary and benefits o
f the job in question;
• Preparing CV’s and correspondence to forward to clients in respect of su
itable applicants;
• Organising interviews for candidate as requested by the client;
• Informing candidates about the results of their interviews;
• Negotiating pay and salary rates and finalising arrangements between cli
ent and candidates;
• Offering advice to both clients and candidates on pay rates, training an
d career progression;
• Reviewing recruitment policies to ensure effectiveness of selection tech
niques and recruitment programmes.

Facilities/ Asset Management

Preparing Standard Operating Procedure’s for facilities/ asset managemen
t for security measures and recommending passive & active protection measures
Developing and implementing security networks and measures for safety of
high-value assets, machinery and material
Developing and administering security programs to guard against theft, v
andalism, violence or other threats such as espionage and sabotage
Plan for and coordinate office services such as equipment and supply acq
uisition and organization, disposal of assets, relocation, parking, maintenance,
and security services
Manages and maintains temporary or permanent lodging facilities and dorm
itory such as construction workers camp, assigns accommodations
Acquire, distribute and store supplies
Manage leasing of facility space
Arrange for necessary maintenance and repair work
Maintain records pertaining to inventory, personnel, orders, supplies, a
nd machine maintenance
Plan, administer and control budgets for contracts, equipment and suppli
es
Oversee construction and renovation projects to improve efficiency and t
o ensure that facilities meet environmental, health, and security standards, and
comply with government regulations
Overseas the registration of workers and guests
Collects rents / payments and maintains records/data pertaining to rent
funds and expenditures
Resolves occupants complaints
Purchases supplies and coordinate/arranges for outside services, such as
fuel delivery, laundry, maintenance and repair, and trash collection
Provides telephone answering service for tenants, delivers mail and pack
ages, and answers inquiries concerning travel routes, recreational facilities, s
cenic attractions, and eating establishments
Provision of maintenance of minor electrical, plumbing, and structural r
epairs
Monitor the facility to ensure that it remains safe, secure, and well-ma
intained
Direct & coordinate the supportive services department
Training & Development
Conceptualizing & developing initiatives for improved productivity, capa
bility building and quality enhancement
Identifying training needs across levels through mapping of skills requi
red for particular positions and analysis existing level of competencies
Conduct orientation sessions and arrange on-the-job training for new hir
es
Analyze training needs to develop new training programs or modify and im
prove existing programs
Coordinate established courses with technical and professional courses p
rovided by community schools and designate training procedures
Prepare training budget for department or organization
Facilitating management development programs including technical and sof
t-skills training programs
Safety Trainer for the Shell Refinery – Bukom Refinery Modification Proj
ect – SHELL SIC, BRM SIC, OPSOC, Confine space etc

ACHIEVEMENTS
At Foster Wheeler Eastern Pte Ltd
Successfully provided logistics support including purchasing, distributi
on and maintenance of office furniture, temporary Site facilities, equipment & s
upplies to the project management team and a 1,200-man worker camp including man
agement and operations on behalf of SHELL Refinery Bukom
Safety Trainer for the Shell Refinery – Bukom Refinery Modification Proj
ect – SHELL Safety Induction Course , BRM Safety Induction Course, Oil & Petroch
emical Safety Orientation Course, Confine space training etc

At AL-Durah Refinery
Successfully coordinated with project management team for timely complet
ion of the project and within allocated budget
At IHI (Ishikawajima-Harima Heavy Industries) Co. Ltd
Effectively coordinated with various administrative & Human Resource per
sonnel to ensure smooth operation of the desalination & power plant and Engineer
ing, Procurement, Construction (EPC) contract for boiler project
Demonstrated ability in preparation of the camp budget and recommending
improvements to facilities and temporary Site facilities.
Significant contribution in ensuring that all sanitation, shower and sle
eping facilities are set up and properly functioning
At McConnell Dowell S.E.A. Pte Ltd
Successfully managed all aspects of field administration functions inclu
ding provision of secretarial support, janitorial services, security services, e
mergency and first aid facilities
Effectively performed the timekeeping function of site staff and contrac
tors’ personnel involving 1,400 people
Successfully managed a 1,600-man worker camp and the temporary site faci
lities at the Dupont Adi-pure project
Managed headcount & manpower cost to ensure maximum utilization of human
capital
At SJ International
Successfully operated an orphanage centre with 1,300 orphan children and
20 staff

At Mobil Oil Singapore Pte Ltd

Identified training needs of employees and subsequently recommended appr
opriate training programs to improve their skill sets
Successfully created training material and conducted training courses fo
r employees in Asia Pacific for using an in-house software program
Ensured compliance with relevant HSE policies as per site HSE documents
Successfully managed and conduct safety training as per the Ministry of
Labour requirements
EDUCATION
Bachelor of Science in Business Administration, Gorakhpur University, In
dia
PROFESSIONAL TRAINING & CERTIFICATIONS
National Youth Leadership Training Institute – courses for organizing se
cretary
Ministry of Labour – lecture on employment act
Speedcom Systems Training Centre – Employment Service Course
Ministry of Manpower, Singapore - Building Construction Safety Superviso
r’s Course
Cron Computer School – PC hardware & software technical training
Singapore Institute of Materials Management – Certificate in warehousing
operation skills
Customer service & call centre operations certificate by LCCI
Microsoft Certified System Engineer 2003
Certified Protective Coating Inspector issued by Society for Protective
Coating (SSPC) USA
NCC Diploma in Computer Studies
NPB Advance Diploma in Business Administration
NPB Diploma in Personnel Management
NPB Diploma in Business Administration
GCE ‘O’ Level – 5 credits

OTHER
Technical Skills:
o Comptia A+, Comptia N+, COBOL programming, MS Office
o Ability to perform troubleshooting on computers (hardware and software)
o DAC Easy, Easypay, Easystaff, Easyasset
o TMIS (Time Management Information System), HRMS (Human Resource Manageme
nt System), Inventory Management System, I-Times (In house Timesheet / Attendanc
e Management System)
References will be provided upon request