LEADing Practice Enterprise Architecture For Supply Chain

LEADing Practice Enterprise Architecture for Supply Chain
Value Model
Strategies &
Objectives
Supply Chain
Cost Efficiency
Critical Success Factors

Optimize Cost, Cash Flow and
Capital
Reduce Supply Chain

Administration Costs
Reduce Reduce Cost of goods

sold (CoGS)
Lower Supply
Ensure Compliance
Chain Risk (SC
Governance/Ris
k/Compliance)
Improve Risk Insight &
Intelligence
Improve Risk Management
Improve Risk Planning
Improve Supply Improve Customer Interaction

Chain
Competitiveness
Improve
Operational
Supply Chain
Excellence
Improve Customer Satisfaction

Strengthen Supply Chain
Innovation
Improve Supply Chain
Services
Improve Supply Chain

Information Management
Improve Resource
Improve Supply Chain Delivery
Strengthen Supply Chain

Service Development
Performance Model
Business
Model
Level
Optimized asset related costs
1. Strategic
Improve balance between buy and lease
2. Tactical
Improve effectiveness of plant maintenance
2. Tactical
Increase use of leased product/service equipment
2. Tactical
Divest low-utilization infrastructure
2. Tactical
Improve preventive equipment maintenance
2. Tactical
Increase utilization of product/service equipment
2. Tactical
Reduce number of data centers, branch offices, dealerships, retail
2. Tactical
1. Strategic
Consolidate company real estate/facilities
1. Strategic
functions
1. Strategic
deployment
1. Strategic
Service Flow development for operations and maintenance services
1. Strategic
Service Flow development for procurement functions
1. Strategic
Service Flow development for property management functions
2. Tactical
Consolidate order fulfilment functions
2. Tactical
Manage procurement for MRO on a national or global basis
2. Tactical
Outsource partner administration activities
2. Tactical
Reduce fixed cost by paying for usage, not for availability
Refine/align logistics and Supply Chain & Logistics strategies
1. Strategic
Improve Service Flow development for service and support operations 1. Strategic
Improve purchasing on a national/global basis
2. Tactical
Increase emphasis on designing and packaging for Supply Chain &
2. Tactical
1. Strategic
Service Flow development for end-user-support
Improve monitoring and management of regulatory compliance
2. Tactical
Improve physical security of people
2. Tactical
Compliance with environmental standards
2. Tactical
Compliance with health standards
2. Tactical
Improve focus on internal controls and regulatory compliance
2. Tactical
Improve analysis of managerial information
1. Strategic
Increase emphasis on continuous, proactive performance management 1. Strategic
Improve tracking and communication of program/project progress
2. Tactical
Align internal audit practices with business and risk objectives
1. Strategic
Improve assignment of resources to projects
2. Tactical
Improve company-wide monitoring and management of risks
2. Tactical
Improve management of vendors/service providers
2. Tactical
Improve monitoring and protection of assets, people, infrastructure,
2. Tactical
Increase emphasis on quality management and benchmarking
2. Tactical
Strengthen and communicate governance policies and procedures
2. Tactical
Build values and ethics into corporate culture
1. Strategic
Improve effectiveness of program/project governance models
2. Tactical
Improve/implement internal control frameworks and policies
2. Tactical
1. Strategic
Improve due-date reliability
1. Strategic
Improve incentives around order management efficiency
1. Strategic
Improve order management methods and tools
1. Strategic
service availability
2. Tactical
Improve pick, pack and ship flowes
Improve services and delivery
2. Tactical
Better settings for innovation to flourish
1. Strategic
Pursue joint-venture, partnership and OEM arrangements
1. Strategic
1. Strategic
Fast and smart decision making tools and flow
1. Strategic
Improve asset management flowes
Improve collaboration with vendors
1. Strategic
Leverage breadth of vendor relationships to lengthen payment cycles 1. Strategic
1. Strategic
Utilize national/global purchasing power
2. Tactical
Improve service procurement flowes
2. Tactical
Improve terms on equipment and supplies
2. Tactical
Improve terms on purchased and leased assets
2. Tactical
Improve terms with corporate service providers
2. Tactical
Improve terms with third-party product/service and service providers
Leverage credit rating to lengthen payment cycles and reduce interests 2. Tactical
Better data and privacy protection compliance
2. Tactical
Improve Data control flowes and tools
2. Tactical
2. Tactical
Improve skills of sales & marketing staff
Develop low-inventory business models
1. Strategic
Divest low-demand/ obsolete inventory
1. Strategic
Improve design/ structure of Supply Chain & Logistics networks
1. Strategic
Improve terms on leased service assets
1. Strategic
Improve transport and delivery flowes/algorithms
1. Strategic
Improve utilization of logistics service staff
1. Strategic
Rationalize material order quantities and timing
1. Strategic
Reduce procurement cycle times
1. Strategic
Improve logistics performance management methods and tools
2. Tactical
Improve logistics/Supply Chain & Logistics efficiency
2. Tactical
Improve material performance management methods and tools
2. Tactical
Improve retrieval flowes
2. Tactical
Improve terms on equipment purchases
2. Tactical
Improve terms on material
2. Tactical
Improve terms with logistics service providers
2. Tactical
Improve use of national/ global purchasing power
2. Tactical
Improve workforce planning dispatch and assignment of flowes and
2. Tactical
Improve terms on materials purchases
1. Strategic
Rationalize order quantities and timing
1. Strategic
2. Tactical
Improve collaboration with vendors
Improve coordination with business partners
2. Tactical
Improve incentives around procurement efficiency
2. Tactical
Provide staff with better product/service, service and contract
2. Tactical
Key Performance Indicator
Business Model
Business Competency
Area
Business Competency
Operations Supply Chain Support

Supply Chain & Logistics
Supply Chain assets

Supply Chain Sourcing & Procurement
Supply Chain Safety
Supply Chain assets
Equipment & Plant Maintenance
Supply Chain assets
Supply Chain assets
Asset allocation
Order Fulfilment
Supply Chain & Logistics Planning
Supply Chain Safety
Supply Chain Safety
Supply Chain Safety
Supply Chain operations
Supply Chain Quality
Supply Chain assets
Supply Chain Safety
Operational Security
Scheduling
Order Fulfilment
Scheduling
Transportation
Order Fulfilment
Supply Chain assets
Supply Chain Safety
Supply Chain assets
Supply Chain education
Finished Goods Inventory
Order Fulfilment
Order Fulfilment
Process Model
Operating Model
Business
Competency
Owner
Asset allocation
COO/CIO
Supply Chain sourcing guidelines, standards
CFO/VP of SCM
Supply Chain regulations and compliance
COO/VP of SCM
Supply Chain Sourcing strategy
COO/VP of SCM
Asset maintenance
CFO/CIO
Supply Chain maintenance, plan and schedule COO/VP of SCM
Assets guidelines, rules and standards
COO/VP of SCM
Asset maintenance
COO/CIO
Asset allocation
CFO/VP of SCM
COO/CRDO
COO/CRDO
COO/VP of SCM
Operational support business planning
CPO
Workload and resource forecast
CFO/VP of SCM
Order management planning
COO/VP of SCM
Procurement flowing
CPO
CFO/VP of SCM
Supply Chain sourcing guidelines, standards
CFO/VP of SCM
Supply Chain & Logistics network planning
COO/VP of SCM
COO/VP of SCM
CPO
Plan Supply Chain & Logistics requirements
COO/CRDO
COO/CIO
CFO/VP of SCM
EHS guidelines, rules and rewards
CRSO
COO/CIO
CHRO/CIO
Information management
CFO/VP of SCM
CFO/COO
Quality audits and control
CFO/COO
Information and knowledge management plan CFO/COO
Quality guidelines and standards
CFO/VP of SCM
Supply Chain asset traceability
CFO/COO
CRSO
Vendor and supplier relationship management CFO/COO/CPO
EHS guidelines, rules and rewards
CFO/VP of SCM
COO/VP of SCM
Quality training
CFO/VP of SCM
Supply Chain security incident and issue
CHRO
CFO/COO
CFO/COO
Supply Chain Schedule
COO/VP of SCM
CHRO/COO
Order flowing
COO/CIO
Scheduling planning
COO/VP of SCM
Operate outbound transportation
COO/VP of SCM
Order flowing
CMO/COO
CRDO
Vendor and supplier relationship management CRDO
CFO/COO
Assets guidelines, rules and standards
CFO/VP of SCM
Vendor and supplier relationship management CPO
Sourcing oversight and monitoring
CFO/VP of SCM
EHS implementation and support
CPO
Vendor and supplier relationship management CFO/CIO
Vendor and supplier relationship management CIO
Vendor and supplier relationship management COO/VP of SCM
Supply Chain asset traceability
CFO/VP of SCM
Information and knowledge management plan CFO/CIO
Information control, audits and reports
CFO/COO
Supply Chain training
CHRO/CMO
Supply Chain & Logistics strategy
COO/VP of SCM
Supply Chain stock control
COO/VP of SCM
COO/VP of SCM
Vendor and supplier relationship management COO/VP of SCM
COO/VP of SCM
Assess Supply Chain & Logistics planning
COO/VP of SCM
CPO
Procurement audits
CPO
COO/VP of SCM
Manage order fulfilment progress
COO/VP of SCM
Create materials plan
COO/VP of SCM
Perform reverse logistics
COO/VP of SCM
Procurement audits
CPO
CPO
Supply Chain & Logistics plans and policies
COO/VP of SCM
CPO
Supply Chain & Logistics network planning
COO/VP of SCM
Procurement audits
CPO
Procurement audits
COO/VP of SCM
Procurement audits
CPO
Procurement audits
COO/VP of SCM
CHRO/CPO
Information and knowledge quality
COO/VP of SCM
Operational Business Competency
Operating
Model
Strategy
Variable
Variable
Focused
Variable
Focused
Resilient
Focused
Focused
Resilient
Variable
Variable
Variable
Variable
Variable
Variable
Resilient
Variable
Variable
Responsive
Variable
Focused
Responsive
Variable
Resilient
Resilient
Resilient
Resilient
Resilient
Responsive
Responsive
Responsive
Resilient
Responsive
Resilient
Focused
Resilient
Focused
Resilient
Responsive
Resilient
Resilient
Responsive
Focused
Responsive
Resilient
Responsive
Responsive
Focused
Focused
Responsive
Responsive
Focused
Variable
Variable
Responsive
Variable
Variable
Variable
Variable
Variable
Resilient
Resilient
Responsive
Focused
Focused
Focused
Variable
Responsive
Responsive
Responsive
Responsive
Responsive
Responsive
Responsive
Responsive
Variable
Variable
Variable
Responsive
Responsive
Variable
Responsive
Focused
Focused
Focused
Responsive
Information Model
Business Process
Type
Business Process Area
Business Process Group
Business Process
Business Process Activity/Step
Solution Area
WorkFlow
Management Process
Supporting Process
Supporting Process
Supporting Process
Main Process
Main Process
Main Process
Main Process
Management Process
Supporting Process
Supporting Process
Supporting Process
Main Process
Main Process
Main Process
Main Process
Main Process
Main Process
Management Process
Main Process
Main Process
Main Process
Main Process
Supporting Process
Supporting Process
Main Process
Main Process
Main Process
Main Process
Management Process
Main Process
Main Process
Main Process
Main Process
Supporting Process
Main Process
Main Process
Main Process
Main Process
Main Process
Main Process
Management Process
Management Process
Management Process
Main Process
Main Process
Supporting Process
Main Process
Management Process
Main Process
Management Process
Main Process
Management Process
Main Process
Supporting Process
Main Process
Main Process
Main Process
Main Process
Main Process
Main Process
Main Process
Supporting Process
Main Process
Management Process
Management Process
Main Process
Management Process
Main Process
Management Process
Main Process
Supporting Process
Main Process
Main Process
Main Process
Main Process
Supporting Process
Supporting Process
Supporting Process
Supporting Process
Management Process
Management Process
Supporting Process
Supporting Process
Supporting Process
Supporting Process
Manage Financial Resources

Develop Vision and Strategy
Acquire, Construct, and Manage
Manage Information Technology
Deliver Product/services
Manage Customer Service
Develop and Manage
Manage External Relationships
Manage Knowledge,
Manage Quality
Market and Sell Product/services
Manage Knowledge,
Manage Knowledge,
Manage Quality
Manage Knowledge,
Manage Knowledge,
Develop and Manage Human
Manage treasury operations

Manage treasury operations
Manage strategic initiatives
Obtain, install, and plan maintenance for
Dispose of product/services assets
Maintain product/services assets
Design and construct/acquire product/services assets
Develop and maintain information technology solutions
Produce/Manufacture/Deliver product/service
Develop business strategy
Manage logistics and warehousing
Procure materials and services
Manage taxes
Measure and evaluate customer service operations
Develop product and services
Manage physical risk
Manage legal and ethical issues
Manage internal controls
Develop enterprise-wide knowledge management (KM)
Manage enterprise information
Perform planning and management accounting
Manage business resiliency and risk
Develop sales strategy
Create and manage organizational performance
Benchmark performance
Manage Quality Level Agreements
Develop business strategy
Deliver service to customer
Develop enterprise-wide knowledge management (KM)
Manage government and industry relationships
Manage change
Perform general accounting and reporting
Perform revenue accounting
Perform general accounting and reporting
Develop and counsel employees
Plan for and acquire necessary resources
Manage treasury policies and procedures

Manage treasury policies and procedures
Develop strategic initiatives
Obtain and install equipment
Provide preventive maintenance for workplace and
Provide workspace and assets
Develop exit strategy
Develop property strategy and long-term vision
Develop the IT development strategy
Schedule product/service
Evaluate strategic options to achieve the objectives
Develop property strategy and long-term vision
Develop sourcing strategies
Develop tax strategy and plan
Plan facility
Define logistics strategy
Measure customer satisfaction with customer
Design, build, and evaluate product and services
Develop physical risk guidelines
Ensure compliance
Ensure compliance
Establish internal controls, policies, and procedures
Develop KM strategy
Perform quality audits and controls
Manage information resources
Perform cost management
Develop and manage business resiliency
Develop sales forecast
Create enterprise measurement systems model
Conduct performance assessments
Mange Quality Knowledge
Create ethics policies
Develop overall mission statement
Appraise and develop suppliers
Maintain production records and manage lot
Provide service to specific customers
Design and launch KM projects
Manage relations with strategic partners
Plan for change
Perform fixed-asset accounting
Manage Sourcing oversight and monitoring
Order materials and services
Select suppliers and develop/maintain contracts
Perform general accounting
Define the enterprise information architecture
Define the enterprise information architecture
Develop and train employees
Develop production and materials strategies
Operate warehousing
Review Supply Chain & Logistics planning policies
Plan facility
Plan inbound material flow
Develop production and materials strategies
Create IT services and solutions
Revise treasury procedures

Develop and confirm internal controls for treasury
Ensure supply chain regulations and compliance
Procure equipment
Perform sale or trade
Perform supply chain schedule
Change fit/form/function of workspace and assets
Reduce number of data centers
Confirm alignment of property requirements with business
Establish Supply Chain Sourcing strategy for IT development
Generate line level plan
Define strategic options
Confirm alignment of property requirements with business
Plan, transport, and deliver outbound product/service
Develop procurement plan
Develop foreign, national, state, and local tax strategy
Negotiate terms for facility
Design logistics network
Provide customer feedback to product/service management on
Collaborate with suppliers to identify sourcing opportunities
Collaborate on design with suppliers and contract
Establish EHS guidelines and rules
Plan and initiate compliance program
Plan and initiate compliance program
Define and communicate code of ethics
Develop core KM methodologies
Develop quality audits and control reports
Define the enterprise information/data policies and standards
Define business flow objectives and risks
Manage asset resource deployment and utilization
Develop the business resilience strategy
Analyze sales trends and patterns
Establish performance measures
Perform quality audits and control
Perform Quality training
Define supply chain security incident and issue management
Define current business
Establish board of directors and audit committee
Supply Chain Schedule orders and create lots
Seek opportunities to improve efficiency and value
Monitor/Manage supplier information
Supply Chain Schedule orders and create lots
Determine lot numbering system
Organize daily service order fulfilment schedule
Design flow for knowledge sharing, capture, and use
Establish Vendor and supplier relations
Assess readiness for change
Establish fixed-asset policies and procedures
Collaborate with suppliers to identify sourcing opportunities
Establish sourcing measurements
Create/Distribute purchase orders
Certify and validate suppliers
Negotiate contracts
Negotiate contracts
Negotiate contracts
Negotiate contracts
Process period end adjustments (e.g., accruals, currency
Define information access requirements
Define information access requirements
Develop, conduct, and manage employee and/or management
Define production network and supply constraints
Manage physical finished goods inventory
Review Supply Chain & Logistics network
Negotiate terms for facility
Optimize transportation schedules and costs
Process and audit carrier invoices and documents
Develop inventory strategy
Manage flow of returned product/services
Monitor quality of product/service delivered
Negotiate contracts
Develop and maintain delivery service policy
Develop procurement plan
Design logistics network
Negotiate contracts
Define manufacturing goals
Prepare/Analyze procurement and vendor performance
Clarify purchasing requirements
Design IT services and solutions
ERP
ERP
ERP
ERP
Portal
ERP
ERP
ERP
SRM
Portal
Portal
Portal
ERP
SRM
ERP
ERP
ERP
ERP
SCM
ERP
ERP
SRM
ERP
Portal
Portal
Portal
Portal
Portal
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
SAP ERP
NetWeaver
SAP ERP
SAP ERP
SAP SCM
Corporate services
Human capital management
Corporate services
Analytics
User Productivity Enablement
Analytics
Corporate services
Corporate services
Supplier Collaboration
Business Information Management
Corporate services
Strategic Purchasing & Sourcing
Procurement and Logistics Execution
Financials
Corporate services
Corporate services
Demand & Supply planning
Procurement and Logistics Execution
Application Governance
Data Unification
Consolidation
Data Unification
Data Unification
Financials
Financials
Analytics
Analytics
Unified Life-Cycle Management
Corporate services
Manufacturing
SAP PLM
SAP ERP
SAP ERP
SAP ERP
NetWeaver
SAP ERP
SAP SRM
SAP PLM
SAP PLM
SAP PLM
SAP ERP
NetWeaver
NetWeaver
NetWeaver
SAP ERP
SAP ERP
SAP ERP
SAP ERP
NetWeaver
SAP SCM
NetWeaver
NetWeaver
SCM
NetWeaver
SAP ERP
SAP ERP
NetWeaver
NetWeaver
NetWeaver
SAP ERP
SAP SCM
SAP CRM
SAP CRM
NetWeaver
SCM
System End2End Flow
2. Internal Company flow

1. Strategy flow
1. Strategy flow
1. Strategy flow
1. Strategy flow
1. Strategy flow
2. Supplier flow
1. Strategy flow
1. Strategy flow
1. Strategy flow
2. Supplier flow
1. Strategy flow
2. Supplier flow
4. Organizational focused flow
2. Product/services & Services
2. Customer flow
2. Product/services & Services
Life-Cycle Process Support
2. Customer flow
Corporate services
Product/service Development and
2. Supplier flow
Corporate services
2. Supplier flow
End-to-end Process Integration
2. Supplier flow
Corporate services
2. Supplier flow
2. Supplier flow
2. Supplier flow
2. Supplier flow
Life-Cycle Data Management
2. Supplier flow
Corporate services
Enterprise Services Architecture
Enterprise Services Architecture
4. Organizational focused flow
1. Strategy flow
Corporate services
2. Supplier flow
Financials
Corporate services
Application Governance
Order fulfilment
2. Supplier flow
Process Integration
Sales and Service
2. Supplier flow
Analytics
2. Supplier flow
2. Supplier flow
2. Supplier flow
Product/service Development and
2. Supplier flow
Demand & Supply planning
Analytics
2. Supplier flow
Analytics
Example of LEADing Practice Enterprise Architecture for Supply Chain

LEADing Practice Enterprise Architecture For Supply Chain

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LEADing Practice Enterprise Architecture for Supply Chain

Critical Success Factors

Reduce Supply Chain

Reduce Reduce Cost of goods

Improve Risk Planning

Improve Supply Improve Customer Interaction

Improve Customer Satisfaction

Improve Supply Chain

Strengthen Supply Chain

Operations Supply Chain Support

Supply Chain assets

Business Process Area

Business Process Group

Business Process Activity/Step

Manage Financial Resources

Manage treasury operations

Manage treasury policies and procedures

Revise treasury procedures

System End2End Flow

2. Internal Company flow

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