TD201104 PDF

VOLUME 30, NO.
APRIL 2011
The Automotive Powertrain Industry Journal

4L60-E NV4500 RC4A-EL/JR405E 6L80/6L90
when theres Sonnax

SMART technology?
Stronger
PR Spring
Large Ratio
Boost Assembly
4L60E-LB1
Introducing the NEW Sonnax
Line Pressure Booster Kits
Part No.
Unit
Sonnax Hydraulic Booster Kits
Many aftermarket kits for raising pressure can lock you

into an unpleasant situation: too much pressure at idle and
not enough at maximum pressures.
There is a better way, because theres a smarter

way to get the results you want without the
drawbacks: Sonnax line pressure booster kits!
t "DIJFWFTIPSUFSTIJGUTBOEJODSFBTFEUPSRVF
DBQBDJUZXJUIPVUDSFBUJOHMPXTQFFEIBSTIOFTT
t *NQSPWFECBOEBOEDMVUDIIPMEJOHDBQBDJUZ
GPSJODSFBTFEEVSBCJMJUZ
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DPOEJUJPOTCFDPNFNPSFEFNBOEJOH
t 4JNQMFBOEBGGPSEBCMFESPQJOTPMVUJPOTXJUIOP
TQFDJBMUPPMTPSSFBNJOHSFRVJSFE
4R100-LB1
E4OD, 4R100
4L60E-LB1
4L60E-LB2
4L60-E, 4L65-E, 4L70-E*

4L60-E, 4L65-E, 4L70-E**
700R4-LB1
4L60 (700-R4), 200-4R
400-LB1
400
4L80E-LB1
4L80-E, 4L85-E
4T65E-LB1
4T65-E
350-LB1
350
4R70W-LB1
AODE, 4R70W, 4R75W
Sonnax Electronic Booster Kits

44957-LB1
68RFE
44957-LB2
45/545RFE
Increases in Line Pressure

B
A
Low
Key
Sonnax is an Employee-Owned Company

"VUPNBUJD%SJWFt10#PYt#FMMPXT'BMMT 7564"
tt'tXXXTPOOBYDPN
A
B
Low
Circle No. 13 on Reader Card
OE Springs
A Aftermarket Kit Springs
B Sonnax Line Pressure
Booster Kits
EPC/Torque Signal Pressure
High
2011 Sonnax Industries, Inc.
Sonnax PR springs are approximately 10% stronger than OE and

more conservative than springs found in other aftermarket valve
body kits. When combined with the progressive, demand-based
pressure increase of larger boost valves in a Sonnax kit, you get
the best of both worlds: a modest pressure increase at the low
end, with a high-end pressure that is equal to or greater than
that of other aftermarket kit springs.
**Late-style pump
Line Pressure
How Sonnax PROGRESSIVE BOOST Works
High
*Early-style pump
APRIL 2011
VOLUME 30, NO. 8
Going Above and Beyond

Technical
On The Cover
Revealing Remans
Shift Pointers . . . . . . . . .10
Jaspers Crawford facility

transmission-department leader,
Mark Balsmeyer, inspects work at the
high-volume megapod area that is
responsible for E4OD, 4R100 and
5R110 work. Between 10 and 17
associates work the pod, depending
on the number of units required for
the shift.
The cause of third-clutch failure in Honda/Acura five-speed

transaxles remains a mystery.
Page 4
Tech to Tech . . . . . . . . . .24

Driveway fixes are not always
as simple as they seem.
Technically
Page 14
AJC North Carolina Transmissions

strives to exceed customers
expectations, co-owner Ervin R. Jay
Kamrow says.
Speaking:
. . .28
In the RC4A-EL/JR405E, the

high-clutch amplifier valve performs a delicate balancing act.
Torque Converter
Tech Tips . . . . . . . . . . . .32
Causes of pump-gear failure in
the 4L60-E with 300mm converter
As Seen in Tech/Talk . . .35

Mazda MPV JF506E, 2002: Harsh
shifts; MIL on/OD flashing; no DTCs
stored
Features
Quick Study: Transmission
Filters Differ Internally . . .18
Chrysler Releases Line of OE
Transmission Rebuild Kits . .31
In Search of Hard Parts . . .44
Certified Transmission Founder
Comments on Ethics . . . . .50
Business
Its Your Business . . . . . .20
Listening more and talking less
can help you close the sale.
R&R Tech . . . . . . . . . . . .36

A hydraulic issue causes an
NV4500 manual transmission
to malfunction.
TASC Force Tips . . . . . . .38

Avoid these two pitfalls when
rebuilding a GM 6L80/6L90.
Up to Standards . . . . . . .40
Some strategies for remaining
competitive in todays market
Tech Tips
Jasper Engines &
Transmissions . . . . . . . . .26
News & Previews

From the Publisher .............2
Catalog/Product
Showcase ........................34
Suppliers of Hard Parts ....45
Information Source ......48-49
Powertrain Products ....54-55
Industry News Highlights...56
Marketplace................59-64
Index to Advertisers..........64
CERTIFIED
Transmission Digest (ISSN 0277-8300) is published monthly by M D Publications, Inc., 3057 E. Cairo, P.O. Box 2210, Springfield, MO 65801-2210. Advertising inquiries are welcome, by mail or telephone,
(417) 866-3917; Fax (417) 866-2781; editor@mdpublications.com. Advertising rates furnished upon request. Advertiser and agency agree to indemnify and protect the publisher from unauthorized use of any
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Copyright 2011 by M D Publications, Inc. All rights reserved. Advertisements and Signed articles do not necessarily reflect the opinions of Transmission Digest or its management. Editorial contributions
welcome, but return of manuscripts, models or other artwork not guaranteed unless accompanied by a self-addressed stamped envelope. Information contained in Transmission Digest has been carefully
compiled from industry sources known for their reliability, but M D Publications does not guarantee its accuracy. Other M D Publications: Undercar Digest, Tech/Talk, and Short Line. M D Show Division:
TRANSMISSION/UNDERCAR EXPO. Periodicals Postage paid at Springfield, Missouri, and additional entry offices.
POSTMASTER: Please send address changes to Transmission Digest, P.O. Box 2236, Springfield, MO 65801-2236.
April 2011
PRINTED IN THE U.S.A.
TRANSMISSION DIGEST
M D Publications, Inc.
(417) 866-3917
From the
Publisher
Executive
Carol Langsford
President
By Bobby Mace
Michelle Dickemann
Vice President
Bobby Mace
Publisher
publisher@transmissiondigest.com
Editorial
ere just back from a

successful and enjoyable Showpower event
in Indianapolis. We appreciate
the increase in seminar attendance and were, as always is the
case, glad to greet so many longtime friends.
With tight margins, costly fuel
and so many demands on time, it
is difficult to maintain building
skills. However, it is more costly
still to go stale in an industry that evolves
technically as rapidly as
ours. Weekend seminars
or the workshops that
are conducted with national events like
Showpower are one of
the most-valuable tools
available to any retail
aftermarket shop.
Although
Transmission Digest and
other magazines do a
great job of presenting
hundreds of technical updates
and discussions every year,
theres nothing quite as good as
being able to ask questions and
talk with the authors and trainers
who research all the various units
that come to the bench for repair.
Over the years, Ive heard
speakers like Terry Greenhut
again and again. Still, each time I
listen, theres something worthwhile that one can take home and
put to use. Theres always something that can be improved,
something that will make us

more productive and lead to
greater shop profitability.
In a few weeks well be announcing the site and dates for
Showpower 12. If you havent
been attending every year,
please mark your calendar and
begin to figure a way to participate in the learning and the
knowledge that accompany each
of these events.
Gary Sifford
Editor
editor@transmissiondigest.com
Wayne Colonna
Technical Editor
Terry Greenhut
Business Editor
Mike Weinberg
Contributing Editor
Art Department
Jay Young
Creative Director
Lonnie Bolding
Art Administrator
Circulation
Dudley Brown
Circulation Manager
Mike Turner
mturner@mdpublications.com
Advertising Sales
Mike Anderson
manderson@transmissiondigest.com
Our friends at ATSG offer an

annual workshop in dozens of
cities across the country.
Although different in coverage
from the Showpower presentations, those weekends should be
considered every bit as important to your continued business
success as the purchase of
wrenches or kits.
In our next issue well publish
photographs and reports from
the Showpower weekend in
Indianapolis. TD
Accounting/Credit
Muriel Lincoln
Credit Manager
Donna Blackburn
SHOWPOWER EXPO
Bob Jacobsmeyer
Exhibit Manager
jake@showpowerexpo.com
Founder
Les Langsford,
19281993
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Remember that Old-Time Service?
Whatever It Takes Does!!!

AJC North Carolina Transmissions

and Top Dog Exhaust Center
atisfying customers involves

more than just doing good
work. Ervin R. Jay Kamrow,
co-owner of AJC North Carolina
Transmissions, says the shop
strives to exceed customers expectations.
That can include meeting a customer who wants to drop off a vehicle before the shop opens in the
morning, coming back in the
evening to accommodate a customer who couldnt get there before closing time to pick up a
finished vehicle or going to the customers house to pick up and/or
deliver a vehicle, Jay said.
We go above and beyond. Well
meet you back here. We meet your
schedule. If you dont want to use
the key drop, well come in and see
you at 6 oclock in the morning and
take your key and your information and go from there.
A shop owner isnt doing people
a favor by being at the shop when
they bring in a vehicle for repairs,
he noted. Theyre doing you a
favor by trusting you to do the
work. You have to prove yourself
to them, that picking you was a
good decision, because on good de-
Jay Kamrow does all the transmission rebuilding.
cisions theyll go tell two or three

people. On a bad decision, theyll
tell everybody. Theyll tell 12 or 14
people how bad you were.
Jay is an equal partner in the
shop in Hayesville, N.C., with his
wife, Robin, and his son,
Christopher, who generally goes by
his middle name, Odin. Hayesville
is in the westernmost part of North
Carolina
Were tri-state, Jay said of the

shops market area. Were about
two-tenths of a mile from the
Georgia border. Tennessee is, as
the crow flies, probably about eight
miles away. So we get a lot of work
from Georgia and Tennessee in addition to North Carolina.
Besides the transmission business, the four-bay shop houses Top
continues page 6
Transmission Digest
Circle No.
9 on Reader Card
Robin Kamrow, Jays wife, handles office functions.
Dog Exhaust, a side business that

Odin runs. It was started to supplement the transmission business, Jay said. We started off on
the exhaust work. It does help. We
do a little bit of brakes, water
pumps and some other work too.
But lately we havent had time for
any of that. Weve just been doing
strictly transmission work.
R&R technician Odin Kamrow is Jays son.
AJC represents the third and

fourth generations of the Kamrow
family auto-repair business. Jays
grandfather, Frank, opened a shop
in 1918 on the north side of
Milwaukee. Ervin Otto Kamrow,
Jays father, worked with Frank
and began repairing transmissions
in the same building in 1945. The
familys business operations even-
Kamrows Service Garage,

opened in 1918 in
Milwaukee by Jays
grandfather, Frank
Kamrow, was the
original location
of the family
business.
Inside Kamrows Service Garage
tually occupied three-quarters of a

city block.
And then I worked with them
in Wisconsin until we moved down
to the Florida Keys and opened
ACMCO Transmissions, Jay said.
I moved once from there, about a
mile down the road. It cost me
$19,000 to move a mile. We had
seven bays when we had Keys
Transmissions after that.
Odin began working with Jay
when he opened Keys
Transmissions, and after Jays father died in 1990 Robin went to
work in the shop doing R&R and
then learned to rebuild transmissions. She was one of the first
women to complete ATSGs training course on transmission computer control, in 1991, Jay said.
Between 1990 and about 2001,
Robin could stand toe to toe with
anybody rebuilding or doing
R&R, he said. She was really
good, but she couldnt take it. Her
frame was not built for it. She was
just wearing out, so we finally
moved her to the office.
The Kamrows moved from Key
Largo to North Carolina and
opened AJC in 2004. Robin mainly
works in the office, Jay does the rebuilding and Odin handles R&R.
The three of them share diagnostic
duties.
When we moved up here we
stopped doing the manual transmissions, Jay said. Were still
doing clutches, slave cylinders and
that, but weve been using reman
companies for the stick-shifts. By
the time you rip them down, wait
continues page 8
Transmission Digest
After the two-story building next door to Kamrows

Service Garage was gutted by a fire, Jays father,
Ervin O. Kamrow, bought it and started a
transmission-repair business there in 1945.
Jay and his father

opened ACMCO
Transmissions
after moving to
Key Largo, Fla.
Kamrows Filling Station was on a street corner, with the

familys house between the station and Kamrows
Service Garage.
for the parts and do everything,

you can almost buy a reman for
what you can build it for.
Sometimes a remanufactured
manual unit costs less than a used
one from a salvage yard, he noted.
Having good sources of repair
information is critical to success in
the transmission-repair business
today, Jay said. ATSG, trade journals including Transmission Digest
and the annual Showpower trade
show and seminars are valuable
sources of information, he said.
It used to be in the old days
that we only worked on about 20 or
maybe 30 units. Nowadays you
have, what, 330 of them and they
have computers with terabyte information and everything. We
stand on the shoulders of giants,
basically. We look good around
here and we get all the little Thank
You cards. Were starting our second ring binder of them.
Its all the information that we
get. You know, were not the
sharpest knife in the drawer, but
you guys sure make us look that

way.
When people from other shops
in the area call him to describe a
problem with a transmission and
ask him what he thinks they should
do, his response is, I think you
should bring it down here and let
me put my computer on it so I can
do a computer-to-computer interface, and lets get some codes out of
it.
One of his concerns about the industry is that relatively few young
people seem to be interested in
working on transmissions. When
you go to the shows and you look
around, how many young people
do you really see? You see some,
but you dont see a group of 25 or
30 young people hanging together
talking. You see all the middle-age
and old people talking at the
shows. I dont know whats going
to become of this business, to tell
you the truth.
He believes that one reason
fewer young people are coming
into the industry is that pay hasnt

kept pace with the education and
training required. Back in the old
days, they would tell you, If you
dont learn and do your stuff and
read and write, youre going to become a mechanic. Nowadays, if
you dont come out of college
summa cum laude you cant be a
technician. Im lucky; Ive been taking baby steps and trained all this
time my whole life. If I was like 18
years old, where would I start? Id
have to start at a technical college
or something to get somewhere.
Jay also doesnt understand why
so many shop owners respond to a
faltering economy by lowering
their prices. When things go bad
people start cutting their prices trying to get more people in the door,
but now youre getting fewer people and less money, so what happens?
Youre not going to get rich in
this business anymore like my dad
did and my grandfather did, but
you can make a good living. TD
Transmission Digest
,
n
e
t
g
f
n
o
o
l
o
a
s
s
e
m
o
Every
c
y
g
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n
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t
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w
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a
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e device installs lip seals and
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ger have to worry about tearing a
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Youll nd the new Lip Wizard installation
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A Division of Freudenberg-NOK
T: 419.499.2502 F: 419.499.2804 Milan, OH

TECHNICAL TRAINING
Shift Pointers
Author:
Subject:
Essential Reading:
Pete Luban, ATSG
Third-clutch failure
Rebuilder
Unit:
Shop Owner
Honda/Acura five-speed
Center Manager
Diagnostician
R&R
Honda/Acura
Third-Clutch
Mystery
s a rule, when I write about something its

factual and definitive material with some
kind of solution to the problem. This article
contains none of those things; however, it does contain theories.
This is in reference to the common failure of the
third clutch in Honda/Acura five-speed transaxles.
When one of these vehicles comes into the shop with
third gear slipping badly you can count on the fact
the third-clutch plates will be totally destroyed
(Figure 1), along with its immediate components
such as the third-clutch return-spring retainer and
the splined washer that sits on top of it (Figure 2) and

the return-spring retainer shown in Figure 3.
A number of technicians who have experienced this
type of failure seem to think that the clutch plates fail
first and then the components follow because of the
continues page 12
10
Transmission Digest
WANT NEW REVENUE FOR YOUR BUSINESS?
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Shift Pointers
4
Once this spring shrinks, all the related components start spinning around, and self-destruction is
imminent.
The mystery is, what is causing the third-clutch
failure to begin with? Is it linear-solenoid mechanical
failure, leaking CPC-valve bore plugs, leaking feedtube bushings or a malfunctioning third-clutch pressure switch?
One thing I can tell you after speaking with some
very experienced Honda/Acura-only technicians, the
pressure switches (Figure 7) in these transaxles are
heat generated by the severely slipping clutch plates.

If you look at the clutch piston in Figure 4 its obvious from the metal deposits on the piston return
spring (Figure 5) that it has been spinning around.
Third-clutch pressure switch
The return spring that came out of this drum is severely heat stressed, and its pretty evident where
those metal deposits on top of the clutch piston came
from. When comparing the damaged spring and a
new spring, you can see a considerable height difference (Figure 6).
12
crucial to proper operation. These volume rebuilders

never re-use them; they can become lazy in operation
and will affect the function of switching from clutch
pressure during the shift and then to line pressure in
gear to ensure proper clutch-pack clamping force.
Some technicians will install a different-color pressure switch from the one originally installed because
thats what they had or could get. One thing the
Honda technicians agree on is, Dont Do That!
There is a 5-psi difference between the various
pressure switches, and they should not be interchanged. Five psi is enough of a difference to prevent
the clutch-pressure to line-pressure switching function from operating properly, which could result in
inadequate clamping force for the clutch pack.
Its the old story: Put back what you took out! If
you took out a green pressure switch, put back a
green pressure switch. The beige switch is rated at 27
psi, both the black and the gray switches are rated at
33 psi and the green pressure switch is rated at 38 psi.
If anyone out there has a definitive answer to this
mystery I would be glad to hear it; in the meantime
the research continues. TD
Transmission Digest
Circle No.
8 on Reader Card
After units are built, theyre sent to

the dynos for thorough performance
testing prior to being detailed,
painted and bagged for shipment.
Craig Leuck, Jasper facility Transmission Division

manager
14
can tell the customer with 100% truthfulness

that if anything at all goes wrong, Im going to
get it fixed for you or get you another transmission, says Gary Gross Jr., who operates
Computech Auto Care (formerly Computech
Transmissions) in Norwalk, Conn. Gary explains
why he has converted the transmission shop his father founded into a general auto-care facility that
exclusively serves its transmission customers with
units from Jasper Engines and Transmissions (see
Reman Dollars & Sense on next page).
Craig Leuck is Jaspers transmission-division
manager at the companys main plant in Jasper,
Ind. Were working overtime now to keep up
with demand, as we are selling between 280 and
300 units a day, he observes. Were busy.
Leucks responsibility includes about 30 types
of transmissions that Jasper remanufactures, including 4L60, 4L80-E, FWD GM, TH 180, Ford
front- and rear-wheel-drive units, Chrysler,
Allison and lower-volume units that include
CD4E, AW4, Jatco and more.
Transmission Digest
Typically several PODs work on a common family of

transmissions. Within the three- to five-person POD, the
units are disassembled, cleaned and inspected.
Replacement parts are ordered, as needed, and then
the unit is reassembled and tested.
Cellular manufacturing, referred to as pods, has

been central to the success of Jaspers line, Leuck says.
A typical pod consists of four or five Jasper Associates
who concentrate on a specific transmission or a specific group of related transmission units.
Were currently bringing the 6L80 and 6L90 units
online, he continues. Since the 6L80 and 6L90 share
many common parts, it made sense to keep those together at one facility. Thus, those are going to be up
and running in the near future at the Crawford
plant.
The main plant includes the Authentics pod, devot-
Crawford facility Transmission General Manager Mark

Balsmeyer in the DOJO area. New employees are
trained by this hands-on method learned from
Japanese companies.
ed to handling the rare or antique seldom-built units.

The Authentic Area has been staffed by long-term
Associates, some with as many as 30-plus years of experience. It is currently staffed by two Associates with
a combined 55 years of experience. Bob Goodman is a
22-year veteran, and Dave Rasche has been with the
company for 33 years.
Mark Balsmeyer is Leucks counterpart at the
Crawford location. His teams are responsible mostly
Reman Dollars & Sense

Gary Gross is one customer to whom Jasper
points as a success story. His fathers shop in
Norwalk, Conn., used to be a transmission
specialty operation that rebuilt everything
that came through the bay doors. Gross says
converting to an installation approach to
transmissions was an arduous and often
argumentative process within the family.
The results speak for themselves, he says.
Ive installed 50 or 60 Jasper transmission
units since August 2010 with a zero comeback
rate. Thats 60 customers, out the door, with
zero complaints. In the old days, that wasnt
happening for us, because I dont care how
good your builder is you dont get 60 rebuilds
without a comeback.
Another former rebuilder turned Jasper
installer is Dale Armentrout, who has operated
ATRS Transmission near Harrisonburg, Va.,
for 31 years.
Our first experience came in 1998, when we
purchased a Jasper unit from the local Ford
April 2011
dealership. Over time we decided to begin

buying those units directly from Jasper.
It seems that most of the time, we can get
the job out quicker with a reman unit than
we could when we were rebuilding each unit.
And, the three-year, 100,000-mile warranty is
an important part of what Jasper provides.
Selling the Jasper units, Gross adds, has
removed the fear factor. We know that we
can deliver satisfaction to our customer
because theres a technical department to
talk us through any installation issue, and
worst-case scenario theyll send me a
replacement unit.
We can and do tell the customer with
100% truthfulness that if anything at all goes
wrong, it is going to get fixed or well get
you another transmission. Selling is easier
with confidence. I know that Im going to
make a certain amount of money from the
job and I know that the customer will be
satisfied.
15
Originally, the Crawford facility was constructed to serve as a

receiving, cleaning, disassembly, inventory and shipping operation.
As the company grew, the facility was converted to remanufacture
transmissions. This was the birthplace of the POD concept that now
dominates Jaspers remanufacturing process.
for higher-volume remanufactured units including

E4OD, 4R100, 5R110, 4R70W, 4R75W, AOD, AODE,
C6, 4L60, 4L60-E, 4L65-E, 3L80, AW450 and various
standards including the NV4500. Transfer-case pods
include New Process 246 and 261 and soon will grow
to include the 263 models as well.
Our megapod, Balsmeyer explains, remanufactures the E4OD, 4R100 and 5R110. It is a combination
of an assembly structure and the cellular structure
that you find in the pods. It provides us with a lot of
flexibility. We can put more resources, more manpower into that system to produce more units when demand goes up. We can also lower the production from
that system by pulling resources away to help in other
areas without affecting anything other than the quan-
The Crawford facilitys transmissions team was recently

recognized as Jaspers Division of the Year.
16
Each step of the assembly process requires

visual inspection; many require exacting
tolerances to assure reliability of the
remanufactured unit.
tity of units coming out

of the pod.
When that pod is
running at full capacity,
there are 17 Associates
working there, and that
can be reduced to as few
as 10. This allows us to
adjust our output anywhere from 44 to 24
units per day. In the future, we will use the
Director of marketing,
Tom Schrader
megapod structure to
handle the AOD and
AODE groups as well.
The megapod was developed and has been successful in responding to fluctuations of customer demand for relatively high-volume units. Before, we
didnt necessarily have all the resources we needed at
peak times. Through the layout or system that we call
the megapod, were able to answer the call and produce the number of units we need to serve the customer.
Balsmeyers Crawford Transmission Division was
awarded the Jasper Manufacturing Division of the
Year award for 2010. He credits the entire team:
Weve got great folks who look forward to the challenge of doing things differently and better.
Nine criteria for improving safety, quality, productivity and profit are used to measure the various
Jasper divisions, Balsmeyer observes. Our quality
has probably been the number one focus. Weve driven down our warranty claims tremendously over the
past several years. This isnt something that we did
Transmission Digest
Dave Brames, a 25-year veteran, issues the final production number to

each transmission and prints all installation instructions and tips for
the customer prior to sending the unit to its final destination.
last year; rather, it was the result of a number of

things coming together, things wed worked on in
some cases for many years.
Constant improvement of processes is something
Jasper takes seriously, borrowing procedures and
ideas from successful Japanese manufacturers most
notably, the Toyota Production System (TPS). Jasper
Production System, JPS, says Leuck, allows us to
transport learning from one operation to another.
What we learn in transmission can often be something
that will improve the engine operation.
Leuck and others describe the improvement
process as the journey. Central to the concept, he
says, is to go see it. It isnt at all rare to observe
something and realize that what you think is happening isnt what actually is happening. Our people are
very resilient. If they encounter a problem they cant
solve, theyll work around that problem. Thats a
strength of itself, but it means that they are coming up
with procedures that arent what we may have imagined.
Right now we appear to be functioning much the
same but we still are looking for improvements. When
we first started the journey of improvement, it was
very easy to find inefficiencies. Now, as we apply the
observation method that is the first step toward
achieving the improvement, we find it more of a challenge to find improvements. When we first started the
process seven or eight years ago, we were able to spot
20- or 30-minute time improvements in a pod. Today,
after going through the process multiple times, were
looking at improvements in terms of a minute or even
of several seconds.
Tom Schrader, Jaspers head of marketing, makes
April 2011
The conveyer moves a freshly painted

and dried transmission. Within hours
the transmission will be on its way to
one of Jaspers regional facilities or
to a customers shop.
the point that no matter what job an Associate may be

assigned, he is serving the companys customers. We
build engines and transmissions but our business is
customer service, he says.
Schrader notes that the companys customer-service and sales efforts tend to complement one another.
Its a team environment, he says. While the toll-free
number may be booking an order, the field-sales
Associates take the responsibility for building relationships with the customers in a local area.
And, Schrader notes, we have Jim Davenport,
who is out, nearly full time, putting on seminars that
concentrate on diagnostic and installation techniques.
Those seminars are not the typical company events
that are more sales pitch than how to accomplish
something.
For the professional transmission shop, we strive
to remove the thought that we are somehow competitors. What we provide is a transmission that can be installed with total confidence. Most important, shops
can make money installing Jasper units.
Concluding, Leuck observes that there is an ironic
circular property to the continuous improvements
that come from the application of the JPS.
In my 17 years here, Ive seen this department
turn itself over in physical appearance several times.
The pod concept, when you stop and think about it, is
returning us to our roots, back in the 1940s.
When we started, we had a small group of people
who did everything themselves. They disassembled,
cleaned parts, remanufactured the units and tested
them. Thats exactly what were accomplishing with
the pods. Weve improved full circle to arrive at
something very similar to that once again. TD
17
Quick Study:
Transmission Filters Differ Internally
ts not unusual to find OE suppliers making a case that the aftermarket would be better
served using OE-engineered components. However, says Keith
Walker, Filtran LLC Global
Aftermarket vice president of sales
and marketing, I dont recall there
ever before being as great a difference in products that look alike on
the outside but are functionally
quite different inside.
Keith Walker
At Filtrans suburban-Chicago
headquarters, Walker; Brett Wall,
Filtran president; and John
Eleftherakis, vice president of
Global Technology, are summarizing the engineered capabilities of
filters that, in a single enclosure,
contain not only a sump filter but
also the benefits of a pressure filter
to remove small particles.
Wall explains that the aftermar-
18
Brett Wall
John Eleftherakis
ket is accustomed to putting a feltmedia filter in at service or rebuild

time. This, he said, likely would
have worked 10 years ago, but that
no longer is the case.
We have seen the filtration requirements increase dramatically
during the past decade. Smaller
contaminants that used to just float
around without harming the transmission are now causing valvebody problems because of the
tighter tolerances found there.
And, Eleftherakis says, The
particulates that can cause a problem in late-model, advanced units
are very small when compared to
those allowed in the filtration standards of just a few years ago.
We are developing solutions in
an environment that requires three
major filtration standards: the
startup performance typically concerned with viscosity of the fluid;
the steady-state performance; and,
due to the long-term warranties

being offered, the durability or
service life over which the filter
will perform its full range of function. The latter two standards are
concerned with capturing and
holding particles.
Out of necessity, we have developed filters for OE use that have
two layers of different filter media
inside, each with a specific job to
do. The purpose of this approach is
to combine, in a single enclosure, a
sump filter along with the benefits
of a pressure filter.
The Filtran team notes that these
combination filters simultaneously
perform the function of the traditional sump filter, inline or spin-on
filter, and new cartridge-style pressure filters. At the same time the
correct pressure is maintained to
ensure that proper shifting takes
place, they emphasize.
TD
Transmission Digest
Business TRAINING
Its Your Business

Author:
Subject:
Terry Greenhut,
Transmission Digest
Business Editor
Listening to your
customer
Essential Reading:
Rebuilder
Shop Owner
Center Manager
Diagnostician
R&R
Two Ears,
One Mouth
umans and most animals

are endowed with two ears
and only one mouth.
Although some people can talk out
of both sides of their mouths at the
same time, the proper ratio for
salespeople, negotiators and most
others in business or the professions is 2-1 listening twice as
much as we speak. It only makes
sense; if we listen more and talk
less we can take in valuable information that we can use to get the
other party to do what we need. If
were too busy trying to get our
points across instead of listening to
theirs we will miss the clues that
could give us the outcome we
want.
Every sentence is a clue. When
customers make comments they
are opening doors and windows
for us to go through. They might
mention something about the car
what it has been costing them, how
valuable it is to them, how long
they are planning to keep it or how
much they think they would be
willing to put into it. They might
open up to you about their financial or family situation. Whatever
they tell you is a clue. At some
point when you have enough clues
you can put them all together and
offer a solution that will provide
the proper outcome for all concerned.
When we talk instead of listen,
often not-too-bright things come
20
out of our mouths. Case in point:

The other day while monitoring a
service adviser I heard him tell a
customer a price and immediately
follow it up in the same breath
with, If you think thats too much
Ill find a way to do it cheaper.
The customer hadnt said no to the
asking price and never indicated in
any way that he wouldnt pay it. If
the service adviser had only
stopped talking after he quoted the
price and waited for the customer
to respond he might have sold the
job at full price, but he didnt.
Why did his mouth keep going
long after his brain stopped transmitting? It could be lack of training
or not understanding why it is so
important to the bottom line to get
the price youve already figured
out is profitable. More than likely
though, its fear; the fear of losing
the job for price.
A growing number of customers, of late, have been doing
quite a job of beating up our industrys service advisers over price,
just as they have when they deal
with other businesses with which
they believe they have some negotiating room. They are trying to
save money wherever they think
they can control spending because
there are too many costs they cant
control. Gasoline, property taxes
and food lead the list of costs that
have dramatically increased and
cant be controlled by individuals,
so they look to save in other areas.

We cannot allow their desire to
save to put us in a position in
which we will lose. We cant give
our work away when our costs are
increasing every day. Therefore, it
is critical that we sell every job we
can and at profitable prices. To do
that we need to concentrate more
on the sale thats directly in front
of us. All our attention needs to be
focused on exactly what that customer is saying. If we can see the
customer, even better.
Communication has a lot to do
with what we can see on the other
persons face and their body language. We cant see any of that on
the telephone. Telephone conversations, in fact, are usually very
short and to the point, not leaving
a whole lot of time for reading the
other person to get a good feel for
what they are thinking. Face-toface encounters take more time.
They give us the chance to make
more small talk, ask more questions and focus more on their answers while reading their
expressions and movements.
Often in our haste to sell a job
we think that the quicker we get
rid of the customer by playing
capture the car and send him or
her somewhere else the better
our chance of making the sale.
Although its true that there is usually a psychological advantage to
continues page 22
Transmission Digest
Circle No.
3 on Reader Card
Its Your Business

separating the customer from the
car, be careful not to do it too
quickly. Be sure to get all the information you need and show the
value in doing business with you
before you try to take the vehicle
away; otherwise, they might believe you are rushing them into a
sale, and it could backfire on you.
If the customer is at the shop, keep
him or her there until everyone is
comfortable with each other. Find
out their background, if you can,
and tell them as much about yours
as you think will benefit the sale.
Dont talk too much about yourself, though. You dont want to
sound as though youre bragging
about your own personal abilities
or those of the shop. Ask questions
that get them to open up about
their situation, then plug your own
appropriate stories into the conversation. Tell them about others you
have helped who were in the same
situation as they are or a worse
one.
You have to build a high level of
trust before separating the customer from the car, because when
you finally call back with the diagnosis and the price, you want it to
be a foregone conclusion that they
will be going ahead with the repairs or services. You dont want
to have to try to establish that trust
at the same time you are quoting a
price. If you havent already
gained their trust by that time, any
price you quote will be more than
they want to pay you; then the battle begins.
Want to get people talking
about their financial situation? Its
easy; just mention the fact that
gasoline has gone up by 75 cents a
gallon in the past few months and
wait for the reaction. Youll hear
some folks get downright emotional about it. That can lead into other
financial issues that you can steer
around to them and their car.
There seem to be two schools of
thought about dealing with new
customers. One states that you go
very easy on them the first time
they come in to avoid scaring them
22
off by making them think you are

trying to sell them too much. In
doing that, you dont sell them
everything at once, even if they
need it. You put faith in the idea
that they will like you and come
back if you ease them into doing
business with you. In those circumstances service advisers often
dont tell customers about everything they have found for fear of
scaring them away. The danger involved with that is that the customer may not come back for
more, so if you sell only a small job
as bait you may never get the bigger job you were looking for. Then
too, if you dont report everything
they need and they break down or
worse, you are the bad guy and
you lose them forever.
Another school of thought is
that you do a full inspection of the
vehicle and sell them everything at
the same time repairs and services. You take your best shot and either totally get them or completely
lose them. The problem with that,
other than the obvious ones, is that
of buyers remorse. After theyve
said yes or even after the work is
done and paid for they start to feel
as though theyve been taken for a
ride. In that instance, yes, youve
made your big sale but you havent
made a customer. The likelihood is
they wont be back or give you a
good recommendation.
Actually, theres a third school,
and thats where the solution lies.
In that one you inspect to find
everything they need, you question to learn how they feel about
the car and about putting a fair
amount of money into it, and then
you make recommendations based
on the answers. You report everything so they can never say they
werent told; you make it all available to them if they are ready to
buy it, but you dont try to shove it
all down their throats. They might
tell you to go ahead and do it all.
They might say they cant afford it
all right now, in which case you
would prioritize, suggesting with
urgency that critical and safety-re-
lated repairs be done now but that

other service-related items be postponed. That way you are selling
the bulk of the important work,
they dont feel as though you are
trying to sell them everything, and
you are setting them up for future
services.
The third scenario works well. It
allows you to sell the big, profitable work while keeping the customer as a regular. One key
element, though: If there are items
left on the list, do everything you
can to set up an appointment for
their next visit when they come to
pick up the car and before they
leave the shop. That is when they
are most focused on the car and the
remainder of the necessary repairs
and services. You may think you
can get them back in later with
service reminders and phone calls,
but once they leave, all of lifes
other challenges kick in and the car
drops down on their priority list.
Get the appointment for next
month, then call to confirm it a
week before. People generally keep
the appointments they make; its a
matter of commitment.
Careful listening and speaking
only after formulating your best
answer will help make you the best
auto-service salesperson you can
be. TD
In these challenging times Terry wants everyone to
have a copy of his 450-page book, How to Market
and Sell Automotive and Transmission Service and
Repair. For only $98.32 you will receive two copies
of the industry textbook that will teach you all the
techniques necessary to make profitable sales and
retain your customers for future business. Keep one
and give the other to an employee, a competitor or
perhaps that account youve been trying to land or
thank for their business. As a bonus (free of charge)
you will also receive Terrys $ales Help Screens
computer software to use as a training aid or when
you need instant answers to your customers toughest price objections (may not be compatible with the
new 64-bit computers running Windows 7).
Ordering will also make you eligible to buy additional copies of the book at only $49.16 each. Please
call 1-800-451-2872 or visit
www.TerryGreenhut.com to order any of Terrys
training materials or take your 20-question self- and
business-evaluation test. Although no one can see
the results but you, its a real eye opener.
Transmission Digest
We are the REAL

Transmission People
Since 1959
USED PARTS INVENTORY SPECIALISTS
Always Have,
Always Do,
Always Will.
EVT Delivers Quality Parts
For Quality Rebuilds:
Import, Domestic,
1950 - Present Day
Hard Parts
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For quick, effective and direct delivery service, call TOLL FREE today!
1155 N. McKinley Ave

Los Angeles, CA 90059
1-866-EVT
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(866-388-7278)
e-mail: evtparts8825@netscape.net
Se habla Espaol
TECHNICAL TRAINING
Tech To Tech
Author:
Subject:
Jeff Bach
Codes involving the heated

oxygen sensor
Essential Reading:
Rebuilder
Shop Owner
Center Manager
Diagnostician
R&R
Driveway Fixes
Not Always Easy
Even for the most-skilled technician, do-it-yourself

fixes are not always as simple as they seem
2011 AutoInc.
n this day and age of technology, most of the problems motorists encounter can be found
on a fix database somewhere.
The more everyone relies on these
fixes, however, the less we technicians are needed to troubleshoot
problems. Technicians are not the
only ones looking for fixes on the
Internet. Do-it-yourselfers, as
well as many car owners who are
caught in the current economic
crunch, are finding their own solutions on the Internet with simple
Google searches.
The fixes that arent found for
free with a search engine can be
had for a fee at several of the popular find-a-fix websites.
Fortunately, though, there is a
bright side to the pervasive parade
of technological advances.
Manufacturers engineers in an
effort to comply with the EPAs
constantly tightening OBD-II mandates have inadvertently made
the sometimes-simple problem
seem technologically too difficult
for the average do-it-yourselfer to
solve.
Take, for example, any code that
uses heated oxygen sensor (HO2S)
in its description to point to a problem with long-term fuel trim
(LTFT) reaching its upper or lower
limit.
Many times, a potential customer will get a Fix my malfunction indicator lamp (MIL) request
near the top of his weekend
Honey Do list. Off he goes early
in the morning to the local parts
24
chain store after picking up his

favorite watch the game with
beverage to get his codes read for
free (which most of the parts chains
will do). If he gets a couple of the
more-common codes say, in the
P0171 through P0175 range likely
as not hell go home with a cleared
computer and a new HO2 sensor.
The store guys know that once the
computer is cleared it may be days
or even weeks before the monitors
will pick up on the malfunction,
depending on a multitude of factors. By then any number of other
things can turn the light back on.
The car is parked in the driveway. He takes a cursory glance
under the hood and the underside
of his spouses SUV. The culprit is
quickly spotted, screwed into the
exhaust pipe. Looks easy enough,
he thinks to himself. He gets his
crescent wrench and manages to
break the sensor loose from the
pipe. A little more difficulty is encountered getting the plug end
loose. He gets the O2 sensor
screwed in tight and didnt even
spill anything. Its then that he realizes that the plug is different. This
is upsetting.
A beverage or two later, out
comes the plug. He screws the old
sensor in finger tight just to plug
the hole in the exhaust so as not to
attract any unneeded attention. No
need to plug it in since its shot
anyway. Off he goes back to the
parts store with a new attitude, and
guess what. The MIL is back on before he gets out of the driveway. It
seems that the comprehensive component monitor has done an excellent job of spotting the open in
HO2S circuit for B1S2 suspending
some of the other monitoring.
Standing in line now at the parts
store with gears turning, foot tapping and eyeballs rolling over the
No returns on electrical parts
sign, he hears Next and walks
down the counter to the open cubicle. He goes into the But you guys
gave me the wrong part speech he
had rehearsed in his mind while
waiting in line, and the counter guy
grabs the code checker. Sure
enough, he has a hard code for
B1S2 O2-sensor heater circuit.
Grinning like the Grinch, he
leaves with another O2 sensor; this
one was even a little cheaper.
Back in the driveway now with
the door of the vehicle open so he
can hear the game playing on the
SUVs radio, he gets the new O2
sensor in and plugged up. His wife
meets him at the door with some
dish soap and a bucket of water so
he doesnt track up the kitchen
floor and grease up her sink again.
He dries his hands on the worn college sweatshirt he put on to listen
to the game in and gets in the car to
test-drive it. He turns the key over
and the starter just clicks. He
would turn the key off and let it sit
a minute, but he doesnt want to
continues page 26
Transmission Digest
Circle No.
99 on Reader Card
Tech To Tech
Jasper Remanufactured
Transfer Cases
When you need to replace the
transfer case in a customers truck
or SUV, consider the quality, value
and reputation of Jasper Engines &
Transmissions. Jasper has been serving
the needs of drivers since 1942. We are
continually improving our processes to
build even greater quality and value into
the products we build for your customers cars, trucks, vans and SUVs.
We offer all available models for

Chrysler, Ford, GM and Jeep applications from such manufacturers as New
Process, New Venture and BorgWarner.
Jasper remanufactured transfer cases
are precision built to provide the quality,
value and performance characteristics
that meet or exceed those of the
original manufacturer.
Jasper assures the quality of each
remanufactured transfer case through
such procedures as 100% case
inspection for cracks, stripped threads
and internal wear; thorough inspection
of all internal parts, including mainshaft
straightness; 100% clutch torque testing; water immersion and pressure testing to assure there are no leaks in the
case; and spin testing of every unit for
shift-ability assurance and noise detection.
Most popular units are in stock.
Best of all, our remanufactured transfer
cases come with our 3 Year/100,000
Mile Nationwide Transferable Warranty.
Off-road applications are covered by our
18 Month/100,000 Mile Warranty.
800-827-7455
www.jasperengines.com
26
miss any of The Game. The battery is still strong enough to play
the radio after all. With his work
car now pulled up beside his wifes
SUV, he gets her jumper cables out
of her emergency kit. With both
hoods lifted, he starts his car for
extra power and makes the connections.
He gets a good spark from her
battery as he tests for good connection with the cable end when he
makes the last contact. He gets in
the SUV and gives the key a turn.
The engine cranks over and over
nicely but refuses to start. He tries
a few more times, each time cranking until the battery is too weak to
crank. Frustrated, he now gets
more refreshment. Finally, he delivers the bad news to his wife that
the parts store gave him another
bad sensor and now her car wont
even start.
A meeting of the minds occurs
and its decided that she would
better be able to convince the partsstore guys to give her another new
sensor while he stays home and
goes to item No. 2 on his list: Clean
leaves out of the gutter.
Skip ahead to the phone call
with the results of our testing.
Wait a minute; explain it to my
husband; hes the smart one when
it comes to cars, the spouse says.
Parts store: What we found is
that you need a new battery because yours is not passing a load
test. You need an oil change because there is too much fuel in it
from possibly cranking the car too
many times with fouled plugs. The
plugs need to be changed. Your
electronic control unit (ECU) needs
to be replaced, and we have to reprogram the new one to your vehicle identification number (VIN).
The ECU is the reason why the car
is not starting. Once we get the car
to run, there may be additional
problems that we cant determine
until we get that far.
The OK was given after some
discussion with the familys chairman of the board.
The next conversation I had gave
me the feeling of skating on thin

ice. I was thinking, Here it comes;
now what?
Shop: Well, after driving it until
the system monitors ran, I discovered that your mass-air-flow
(MAF) sensor is putting out a
skewed signal causing some lean
O2 codes. Now, we may be able to
clean the mass-air-flow sensor and
fix that problem, but I cant guarantee that it will work. There is also a
code for the Bank 1 sensor, which I
can see is a new sensor but we
havent had much luck replacing
them on this vehicle with anything
but a dealer sensor that costs quite
a bit more than the one thats in it.
Can you get your money back from
the parts store where you got that
one?
Wrong question! Which brings
us to the real question: Which is
worse a DUI or a dislocated
shoulder? TD
Jeff Bach is the owner of CRT Auto Electronics, an
ASA-member shop in Batavia, Ohio. For more
information on this topic, contact Bach at 515732-3965. His e-mail address is jnabach@currentprobe.com and his Web site is www.currentprobe.com.
This copyrighted article is reprinted with the permission of AutoInc., the official publication of the
Automotive Service Association (ASA). To learn
more about ASA and its commitment to independent automotive-service and repair professionals,
visit www.ASAshop.org or call 800-272-7467.
Transmission Digest
BorgWarner and Sonnax have announced they will be

co-hosting the 2011 TCRA Seminar weekend in Chicago
Plant tour: Friday, May 13
Seminar fee:
Technical presentation and plant tour at the BorgWarner plant in Bellwood, a suburb of Chicago.
Includes bus to Borg Warner Tour. Lunch will be

provided, courtesy of Sonnax. There will be a
cash cocktail reception on Saturday.
Seminar: Saturday, May 14

The Saturday, May 14 classroom format
seminar will feature presentations by industry
experts, vendor representatives and technical
organization speakers. A sit-down luncheon and
coffee breaks will be provided at the seminar and
included in the fee.
Tuition / Fee:
Host Hotel:
Call Len Wack at 973-293-8925 or email at

lenw@embarqmail.com
Renaissance Chicago OHare Suites Hotel

8500 West Bryn Mawr Avenue
Chicago, Illinois 60631 USA
Arrangements can be made directly with Marriott
reservations at (800) 468-3571 or (773) 380-9600.
Members first attendee: $250

Members subsequent attendees: $150
Non-members $295
Sign up:
Become a TCRA member and save on

registration! Visit www.tcraonline.com
for more information on membership!
Room rates: $99. plus tax

When booking, reference TCRA to get the
reduced rate.
Platinum Sponsors:
Gold Sponsors:
TECHNICAL TRAINING
Technically Speaking
Author:
Subject:
Essential Reading:
Wayne Colonna, ATSG

Transmission Digest
Technical Editor
Operation of high-clutch
amplifier valve
Rebuilder
Unit:
Center Manager
RC4A-EL/JR405E
Diagnostician
Shop Owner
R&R
A
g
n
i
c
Balan Act
ere in the United States

there is a four-speed, computer-controlled automatic
transmission called the RC4A-EL
or the JR405E (Figure 1), used in
Mazdas RX8 vehicle from 2003 to
2006. According to year-end sales
clutch application. The high-clutch

amplifier valve in the upper valve
body (Figure 2) serves as a perfect
example.
This valve is fed with line pressure directly from the manual
valve (Figure 3) as soon as the
Drive range is selected.
2
1. Manual valve
2. Shift solenoid
C accumulator
3. High-clutch
amplifier valve
4. 2-4-clutch
amplifier valve
5. TCC control valve
1
2
4
5
3
reports provided by Automotive
News, about 60,000 of these cars
were sold and are on the road
today. So chances are one may
show up in your shop for repairs.
There is very little information
written about this transmission
concerning the valve body and its
associated hydraulic operations.
For this reason ATSG has produced a Technician Guide that provides extensive information
including valve-body mapping
and a complete set of hydraulics.
In the process of developing this
guide, we discovered a unique
way in which this unit controls
28
Regulated line
pressure to
valve body in
the Drive
position
Regulated line
pressure to
manual valve
Regulated line pressure from manual valve

directly to high-clutch amplifier valve
Transmission Digest
4
High
clutch
D
P/N
R
(.033)
To checkball,
pressure switch
and high/LR
sequence valve
**
High
Clutch
High-clutch
amplifier
Amplifier valve
Valve
Manual
valve
N.A.
High
This is when and where one of

the balancing acts that occur in the
valve body begins. The high clutch
is off in 1st and 2nd gears and is
applied in 3rd and 4th. Shift solenoid C is used to stroke this highclutch amplifier valve. This is a
duty-cycle-type solenoid (50Hz)
that is normally applied, meaning
that when the duty cycle is high
the clutch is off and when the duty
cycle is low the clutch is on.
Putting these parameters together, Figure 4 is a partial hydraulic
schematic of what this looks like in
Drive 1st and 2nd gears.
Regulated line pressure from
continues next page
April 2011
SSC - High
(duty cycle high
P, R, N, D 1st & 2nd)
Shift solenoid C
accumulator
Regulated line
pressure
To high clutch
(.033)
**
High-clutch
amplifier valve
29
Technically Speaking
6
High
clutch
D
P/N
R
(.033)
**
To checkball,
pressure switch
and high/LR
sequence valve
High-clutch
High
Clutch
amplifier valve
Amplifier
Valve
Manual
valve
N.A.
High
Regulated line
pressure
the manual valve goes directly to

the high clutch amplifier valve,
where it then is directed to the
high-clutch apply passage. But it is
also routed to the back end of the
valve through a 0.033-inch orifice.
This closes the line-pressure feed
to the valve while opening the
apply path to an exhaust. The
spring on the valve weighs only a
couple of ounces but apparently
has enough tension to close the
valve, which again opens the linepressure feed to the apply path
and the cycle repeats itself (Figure
5). This balancing act between feed
and exhaust seems to provide prefill clutch pressure so that when
30
Shift solenoid C
accumulator
the circuit is actually charged

(Figure 6), the clutch applies sooner since it does not have to fill a
dry apply passage.
Several obvious conditions must
be met for this balancing act to
work properly; otherwise, the high
clutch could apply prematurely.
The clutch circuit is monitored by a
pressure switch rated at 57-71 psi,
which is high enough to allow lesser pressure to be present without
notifying the computer. For example, 10 to 15 psi is well below the
pressure-switch rating but could
easily drag the clutch in 1st and
2nd, taking it out in a relatively
short time.
SSC - High
(duty cycle low
D 3rd & 4th)
So if one of these units finds its

way into your shop with highclutch failure, be sure to check the
integrity of this valve lineup (bore
plug, valve bore etc.) and the mechanical operation of the solenoid
and pressure switch. There is a
low-clutch and 2-4-clutch amplifier
valve that functions in this same
manner, so if either of these clutch
assemblies has failed, you would
need to make the same inspection
of their respective circuits. TD
Many thanks to Seth and the good folks at AACTION Transmissions in Miami for the use of this
transmission
Transmission Digest
Mopar/Chrysler
Releases Line of OE
Transmission Rebuild Kits
opar is introducing an expanded line of transmission rebuild kits to complement its offering of remanufactured transmissions. Weve
been actively engaged with our supply partners and
engineering groups, developing products to keep
those Chrysler, Jeep, Dodge and Ram vehicles on the
roads, said Kathy Wideman, who heads up the
Chrysler Groups Mopar Repair/Reman team.
Widemans comments came during a teleconference
with Transmission Digest that included members of the
Chrysler/Mopar marketing, distribution and engineering teams.
Mike Fisher, transmission product-line manager,
says there are three progressions of rebuild kits for
each unit included in the line: a basic overhaul kit containing gaskets, seals, O-rings, filter etc.; a banner kit
that adds frictions; and a master kit that adds both frictions and steels. Fisher added that Mopar uses a smart
Automatic Transmission Rebuild Kits
April 2011
part numbering structure making it easy for rebuilders

to specify the right Mopar kit for each rebuild.
All three variations of the kits are boxed and now
available through Mopar local vehicle dealerships representing Chrysler, Dodge, Jeep or Ram.
Dealers and Mopar understand that the majority of
the 25+ million Dodge, Chrysler, Jeep and Ram vehicles in operation today, whose average age is now
greater than 10 years, are serviced at independent repair facilities and national installers, Fisher said.
You can expect great service at a competitive price
from our dealers.
In addition to already available single kits, Mopar is adding new kits to
address recently launched transmissions. Mopar also offers a bulk kit to
serve the needs of volume rebuilders
and is actively expanding this line as
well.
Former Chrysler transmission engineer Lou Darling is now a consultant
who has provided input during the
development of the kit line. Darling
explained that OE-engineered means
that component upgrades, such as use
of better materials, have occurred and
that these updates have been included
in the kit. He said an example would
be an original butyl rubber seal that
has been replaced by Chrysler with a
like seal constructed from Viton.
Fisher concluded by explaining that
this line of kits features a bill of materials with 100% OE components to effectively complete the job as opposed
to some traditional dealership kits
that left quite a few required overhaul
components to be ordered separately.
With the Chrysler rebuild kits, you
get all the parts you need and none of
the parts you dont need.
A 2011 catalog and an application
chart are available from the companys Web site, www.moparrepairconnection.com. TD
31
TECHNICAL TRAINING
Torque Converter Tech Tips

Author:
Subject:
Essential Reading:
Ed Lee
Pump-gear failure
Rebuilder
Unit:
Shop Owner
4L60-E with 300mm converter
Center Manager
Vehicle Applications:
Diagnostician
2002-2003 Olds Bravada, GMC Envoy, Chevy Trailblazer
R&R
Overall-Height Issues and Pump-Gear
Problems
4L60-E, 300mm converter, 4.2L engine, code VJCX
Sonnax 2011
ome GM vehicles with 4L60-E

transmissions and 300-millimeter converters are experiencing higher-than-normal
pump-gear failures. Affected vehicles are 2002-2003 Bravada, Envoy
and Trailblazer (Dacco B-85 VJCX)
equipped with the 4.2L engine. An
easy way to identify this converter
is that it is the only GM 300mm
unit whose impeller overlaps the
front cover rather than vice versa.
One possible cause of pumpgear failure could be insufficient
engagement of the impeller drive
hub into the pump gear due to excessive stab depth. Stab-depth
measurement can be used as a
method to evaluate a hubs en-
gagement into the pump gear. To

check the stab depth of a converter, bolt the transmission to the engine and push the converter into
the pump until the converter drive
slot bottoms on the lugs of the
pump gear. Once its in place,
measure the gap between the flex
plate and the mounting pads of
the converter. This measurement
should be a minimum of 0.125 inch
to avoid damaging or destroying
the pump but not more than 0.250
inch to prevent pump-gear failure.
If you have only the converter and
do not have access to the vehicle,
you can get a rough idea of the
stab depth by measuring the distance from the witness marks of
the lug contact area of the impeller

hub to the bottom of the drive slot.
This distance in Figure 1 measures about 0.310 inch, which is the
same measurement that was obtained when the stab depth was
checked in the vehicle.
The OE spec for the overall
height on this VJCX converter is
6.500 inches; however, most of
these OE converters measure only
about 6.450 inches. With the exception of the Corvette, measuring
between 6.254 and 6.275 inches,
the OE spec for all other 300mm
converters is 6.550 inches. In fact,
the correct overall height for this
VJCX converter should be 6.550
inches.
0.310 inch
32
Transmission Digest
How to fix the problem

There are three different approaches being used to rectify this
problem, but only one good one.
1. Shimming the gap between
flex plate and mounting pads. If
the converter has an overall
height of 6.500-6.550 inches and
the stab depth is still too wide,
shimming the gap between the
flex plate and mounting pad is a
viable option. However, if the
overall height of the converter is
6.450 inches or less, the pilot will
be pulled out of the crankshaft
and will not have sufficient engagement when a shim is placed
between the flex plate and the
mounting pad of the converter. Be
aware! If you are using a shim to
correct the stab depth of a converter, you must be certain that
you have sufficient pilot engagement in the crankshaft when you
are finished.
2. Increasing internal clearance.
A bearing upgrade with a 0.030inch-thicker race is available for
this converter (Figure 2). Some rebuilders have elected to replace
the bearings without removing
the 0.030 inch from the bearings
original mating surface. This will
increase the overall height of the
converter by 0.060 inch but will
also increase the internal clearance by 0.060 inch. Because increasing the internal clearance by
0.060 inch makes the converter
less efficient, increases the stall
and raises the operating temperature of the converter, this is not a
good option.
3. Installing a taller hub. The
best option is to install a taller impeller hub. This method will allow
the rebuilder to increase the overall height of the converter while
maintaining the correct internal
clearance. TD
Ed Lee is a Sonnax Technical Specialist who
writes on issues of interest to torque converter
rebuilders. Sonnax supports the Torque Converter
Rebuilders Association. Learn more about the
group at www.tcraonline.com.
Circle No.
April 2011
2 on Reader Card
33
Jasper Engines & Transmissions
EVT Parts
JASPER remanufactures a complete line of rear-axle assemblies and

differentials including Dana, Chrysler, Spicer, Ford, and GM and also
offers a complete line of medium- and heavy-duty differentials including Eaton, GM, Meritor (Rockwell), Navistar and Spicer. Factory and
distributor inventories, together with a substantial stock of parts, allow
us to provide overnight availability on over 500 models and ratios.
With our extensive Do It Right process that ensures worry-free operation, and our 3-year/100,000-mile parts
and labor warranty, you can install JASPER
with confidence. Technical hotline:
1-800-827-7450. A full warranty disclosure
is available at www.jasperengines.com.
EVT-inspected good used and aftermarket new hard parts for

most automatic
applications. Take
advantage of EVTs
extensive on-theshelf inventory.
Torque converters
too! Same-day
delivery (limited area)
or shipment directly
to your shop.
Sonnax
Whatever It Takes
The biggest change on the Sonnax website is our new and

improved Sonnax Technical Library. Many great articles and
guides are now searchable either by vehicle make and unit or by
subject matter such as Vacuum Testing or General Diagnostics
and Theory. Its easy now to find
articles by a particular Sonnax or
Sonnax TASC Force author and
see what topics theyve covered.
For quick and easy reading any
time and any place, many
technical library articles are
now in HTML.
Whatever It Takes Transmission 2011 Parts Catalog features

photo breakdowns of over 100 of the newest Foreign & Domestic
transmissions. Every two page spread
provides part numbers & complete photo
breakdowns of the unit assembly. WIT
also offers the catalog in CD format,
which also includes Tranny Guide, the
most up-to-date vehicle to automatic
transmission index in the industry. This
CD allows you to quickly retrieve important information with just a click of a button. www.wittrans.com, 800-940-0197
Certified Transmission
Ford CFT-30s are now available from Certified Transmission. Both
FWD and AWD are available
and in stock. We have been
working on this project for the
last two years, and finally we
have these tough units
available, Certified President
Peter Fink said. When you need
a transmission call 1-800544-7520 or you can order
through one of our distributors.
www.certifiedtransmission.com
34
Schaeffler Group/LuK
The LuK RepSet line is a
complete clutch replacement set line for import
and domestic passenger
cars, light trucks and sport
utilities. LuK is North
Americas largest
original-equipment clutch
supplier with engineering,
development and
manufacturing operations
throughout the world.
Transmission Digest
Transtar Industries
Teal Automotive Inc.

Among Transtar Industries
comprehensive product offerings
are a wide variety of OE New,
Aftermarket New and
Remanufactured replacement parts
for Allison automatic transmissions.
These parts cover a variety of
applications, including bus, fire,
construction and military. Transtars
hot-off-the-presses catalog covers
kits and components for light,
medium and heavy-duty applications.
Teal Automotive Inc. distributes a complete line of used, new

and remanufactured automatic transmission parts. We provide a distinct
combination of experience, knowledge, service and up-to-date training
on new and used transmissions and
products. All our parts are inspected
by our experienced staff, specifically
trained to develop a core understanding of the parts in their department.
Contact us 1-800-722-0215 or
www.tealautomotiveinc.com.
Valve Body Pro
Slauson Transmission Parts

Youre INVITED! Valve Body
Pro, the innovative producer of
quality remanufactured valve
bodies, SOLPRO Solenoids and
related repair kits, is proud to
announce our improved Web
site. The site includes an up-todate catalog, intuitive dropdown menus, tips and fixes for
common complaints, and a link
to a hands-on solenoid repair
video.
Slauson Transmission Parts combines more than 50 years of parts

experience with the most advanced parts identification tools in the
industry (the Slauson Book,
Slauson Smart Part ordering system www.slauson.com). Slauson
carries a full line of automatic
transmission products (hard parts,
soft parts and electrical). Family
owned and operated since 1956.
Call (800) 421-5580 for access
to the most complete parts inventory available.
As Seen In
Transmission
TM
A u t o m o t i v e
T e c h n i c a l
N e w s l e t t e r s
Mazda MPV JF506E, 2002 only

Harsh shifts; MIL on/OD light flashing; no DTCs stored
Complaint:
Some 2002 Mazda MPV vehicles may exhibit a
complaint of harsh shifts with the MIL illuminated
and/or OD light flashing. Code retrieval with a scan
tool indicates no DTCs stored.
Mazda technical-service bulletin (TSB 05-011/02) concerning this problem says the TCM needs to be reflashed to make retrieval of DTCs possible. If the
problem remains after the re-flash has been performed, the next step is to replace the TCM.
Correction:
Cause:
One cause may be a problem with the transmission
control module (TCM). When you check for DTCs on
these vehicles, the scan tool will indicate no codes. A
Replace the TCM.

The TCM on the 2002 Mazda MPV is on the passenger-side flooring just below the glove compartment
and is bolted to the PCM bracket. TD
To subscribe to Transmission Tech/Talk, call toll-free 800-274-7890.
April 2011
35
TECHNICAL TRAINING
R&R Tech
Author:
Subject:
Essential Reading:
Steve Logeman
Shifter sticks in fifth gear
Rebuilder
Unit:
Shop Owner
NV4500
Center Manager
Vehicle Application:
Diagnostician
2002 GMC 2500
R&R
Manual Transmission
Fails
Because of Hydraulic
Error
uh? An NV4500 manual

transmission fails in the
field because of a hydraulic issue? Youre probably saying to yourself, This guys
whacked or drinking his lunch, if
you know what I mean. Theres
nothing hydraulic about an
NV4500 five-speed manual transmission.
This all started with a 2002 GMC
2500 with a complaint of sticking
in fifth gear. The customer said
this had happened to him half a
dozen times since the transmission
was installed 2,000 miles ago, and
to make matters worse the technician at our shop could not duplicate the complaint.
This struck me as a very odd
complaint for this type of transmission. Over the years there have
been a lot issues with fifth gear
and the nut that retains it on the
shaft, but I do not recall that it ever
made the transmission stick in
fifth.
No fifth, pops out of fifth, hard
36
to engage reverse these are typical complaints of this unit. Others

include leaks due to cracked cases,
extension housings and 4x4
adapter housings.
After I removed the transmission, disassembled the fifth and reverse assembly and the shifter
tower and inspected them closely,
everything looked really good. At
that point I chose to replace fifth
gear and the synchronizer assembly. I did a little dance over it, got
out the holy water, knocked on
wood and crossed my fingers.
I put the transmission back into
the truck, drove it several miles
with no problems and returned it
to the customer. After all, this unit
was shifted in and out of fifth a
hundred times or so on the bench
before and after assembly with no
problem.
It didnt fix it, but I did get a
better description of the complaint
this time. The customer said,
After driving in fifth for more
than a mile, the transmission is
hard to shift out of fifth gear.

Now what? To compound the
problem, this unit was what we
call a stock unit a transmission
we had on the shelf already built.
We didnt know what was wrong
with the original unit before it was
remanufactured and shelved.
The only real history I had on
the unit was a list of the parts we
put in it originally, and I saw nothing unusual there. So in desperation I took one more look at the list
of parts put into this unit, and the
only thing that I had not looked at
that might play into this was that
the case had been replaced.
At this point, I located a core
unit of the same type and disassembled both units side by side for
comparison. It didnt take long before I realized that the two units
were different and why they were
different. The fifth and reverse
shift rails in the case were different. The rail that goes in first (toward the front of the transmission)
in the unit in question was com-
Transmission Digest
pletely round (Figure 1), and the

one out of the core (Figure 2) had a
flat spot machined down the side.
1
Open hole
Round
Closed hole
Flat
The case had a blind hole (Figure

3), so when the unit was full of
fluid and the vehicle was driven in
fifth gear for a long period, oil
would slosh up around the shift
rail and hole. It eventually would

fill that void between the case and
the rail, so when you tried to move
the shifter from fifth the rail would
hydraulically lock in the case.
You would have to pull on the
shifter and bleed that oil back
through the space between the case
and rail. Needless to say, now I
knew what that flat relief in the
other rail was for and why you
could shift the transmission flaw-
lessly with no fluid in it. It turns

out that some earlier cases (Figure
4) are open and the round pin
works just fine. Dont make the
mistake of installing the round pin
into a blind-hole case, because it is
possible to have a hydraulic failure
of a manual transmission. TD
Steve Logeman has been with Certified Transmission
about 15 years and is a technical director at the
companys remanufacturing center in Omaha.
Reduce Costly Transmission Overhaul

Genuine Parts (New, Used, Remanufactured)
Rebuilt Allison Exchange Units
Military Applications
Allison Cores (On Highway and Off Highway)
Surplus & Obsolete Allison Parts Inventory
Replacement Parts
Associated Accessories (Flex Plates, Coolers, Shifters, etc.)
Oil Coolers (Hayden and Rocore Distributor)
Competitive Pricing
Overhauling, Installing or Servicing an Allison Transmission?

Call Dartco! We Sell Service!
CALIFORNIA (714) 237-0911
FAX (714) 237-0917
INDIANA (812) 378-9599

FAX (812) 378-9939
Circle No.
April 2011
TEXAS (866) 355-1786

FAX (972) 722-2140
4 on Reader Card
37
TECHNICAL TRAINING
Tasc Force Tips

Author:
Subject:
Essential Reading:
Gregg Nader
No movement after repair
Rebuilder
Unit:
Shop Owner
GM 6L80/6L90
Center Manager
Diagnostician
R&R
6L80/6L90:
No Movement After Repair

2011 Sonnax Industries
his is the tale of two transmission technicians:

one at the beginning of his career and another
who grew up in the business. What they have in
common is working on the 6L80/6L90 for the first
time. Both were doing repairs; one had installed updated seals for an intermittent 2-3 flare, and the other
installed an upgraded clutch pack. They both
contacted me on the same day with the same
1
question: What would cause a no-move
forward or reverse after the rebuild? Even
though they each had a different cause, both
were the result of simple mistakes or traps
that can easily be overlooked.
Problem #2
After installation the unit would not engage forward or reverse nor would it complete the SFL
process. When the unit was disassembled, it was discovered that the input carrier was installed upside
Problem #1
After installation the unit worked at first
but suddenly lost forward; then after a few
more minutes, it lost reverse. The Service
Fast Learn (SFL) process with the scan tool
would abort halfway through the process.
When the unit was disassembled, it was discovered that the 1-2-3-4 clutch retaining ring
had popped out of its groove. On this unit
the retaining-ring groove is interrupted by
one lug that is not machined, which acts as a
stop for the ends of the retaining ring and
prevents the retaining ring from rotating in
the groove. The open end of the ring should
straddle the special un-machined lug. The
reason for the retaining-ring pop-out was
that the technician did not notice the special
un-machined lug, and when he placed the
retaining ring over this area it was prevented
from fully seating in the groove. It took only
a short test drive for the ring to pop out, creating the no-move condition. Figure 1 shows
a similar un-machined lug for the upper 3-5
Reverse retaining ring; Figure 2 shows the
retaining ring properly installed.
38
Transmission Digest
down! This prevented the 1-2-3-4 housing splines

from engaging the input carrier and resulted in no
movement, forward or reverse.
Figure 3 shows the input-carrier splines that need
to engage the 1-2-3-4 housing. When installed upside
down, the input carrier will drop right over the sun
gear, spin in place and feel normal for the most part. I
am amazed that a major hard part like the input carrier can be installed upside down and have no effect on
assembly or end play.
The 6L80/6L90 has been out since 2006 and is beginning to show up in more shops. Overall, it is an
easy transmission to work on, but whether you are a
novice or an old-timer be sure to avoid these two
traps waiting to catch you. TD
Gregg Nader is a Sonnax technical specialist and a member of the TASC

Force (Technical Automotive Specialties Committee), a group of recognized
industry technical specialists, transmission rebuilders and Sonnax Industries
Inc. technicians.
Circle No.
April 2011
10 on Reader Card
39
TECHNICAL TRAINING
Up To Standards
Author:
Subject:
Essential Reading:
Mike Weinberg,
Rockland
Standard Gear
Contributing Editor
Strategies for remaining

competitive
Rebuilder
Shop Owner
Center Manager
Diagnostician
R&R
Being Profitable and Controlling Costs

He who makes the fewest mistakes wins
e work in one of the most-technically advanced industries on the planet. The modern
motor vehicle is a complex system of mechanical, electronic, hydraulic and computer control.
Part numbers have expanded beyond any imagination,
prices are sky high and will continue to rise as inflation expands, and comebacks are extremely expensive.
The car dealers and the insurance companies have
become major competitors, taking away an increasing
part of our customer base. This means that to survive
and prosper we have to be right every time in our
business model. As in any competitive area such as
pro sports, the winner is usually the team or individual who makes the fewest mistakes. A mistake by definition is an error in judgment, performance and
execution, planning, strategy or all of the above. We
are all familiar with the mistakes made that result in
comebacks, which cost you dearly in labor, parts, lost
opportunity costs (working on something for free
when you could be making money on another repair)
and loss of customer confidence. What often goes unnoticed is the strategic decisions made by the business
that can result in greater losses of money and opportunity.
Pricing your work incorrectly is one of the mostcommon strategic errors. Does your labor rate reflect
your cost of doing business with a percentage of profit
for the amount of billable hours, or is it a number that
is comparable to or cheaper than your local competition? Do you know what the fiscal burden is for each
employee? Do you know what it costs to turn the key
in the door every day, so that your pricing reflects the
absorption of those costs plus a correct profit percentage? These are all vital data without which you have
no way to price your work correctly.
Most shops are very price conscious in their purchasing, but a low price on parts is not necessarily a
built-in profit. If the quality of the parts does not
match up to OEM equipment or improved product engineered to overcome design defects, this is actually a
losing proposition.
Are you marking up the parts sold to give a net
profit of at least 40%? Do you understand the differ-
40
ence between markup and margin? Margin is the actual profit you make on a part, and the desired margin
decides the markup you put on the part. For example,
if you wish to make a 50% profit margin on a part,
your markup would have to be 100%.
Is your supplier giving you added value for the
parts you buy? It is extremely important to compare
apples with apples when making a buying decision. If
you are buying on price alone, are you buying exactly
the same product or a cheaper offshore version that
will create a warranty problem? Is your supplier providing you with technical help after the purchase?
That is a value-added service that makes a low price
meaningless if you cannot get help in using the product.
We provide a technical hotline that is free to our
customers. You would not believe how many times a
shop will call asking for technical help on parts they
bought somewhere else. When we ask why they didnt
buy from us, they might answer, We got it cheaper
from XYZ company.
Our reply is, Why dont you call them for help?
They answer, We did, but they just sell parts and
cant help us technically.
Our reply is: This obviously did not amount to any
savings, did it, because you cant fix your problem
without technical expertise. We have no idea whose
parts you bought, so we dont know if the parts are
good or correct. On the other hand, would you bring
your own steak to a restaurant and ask them to cook it
for you?
Align yourself with suppliers of parts that are OEM
or better quality and have the added value of technical
advice when problems arise. The few dollars saved on
the purchase are lost in the labor wasted trying to get
the unit to function properly. Remember that you are
not buying these parts for your own use; you are buying them to sell to the customer. If your margins are
correct a few dollars saved on the parts means nothing.
I am always asked how you can mark parts up over
the car dealers suggested list price. The dealer price is
by law a suggestion and has nothing to do with real-
Transmission Digest
ity. How about the dealer marking up the latest hot

plaints. Shops replace many a unit, particularly on
model way over list when demand is heavy and suptransfer cases, only to find the noise is coming from
ply is short? That suggested list price will give you a
one or both of the differentials. A thorough evaluation
margin of 10%-25% on average. You cannot stay in
is not a waste of time but an investment in being right
business on anything less than 40%. You are giving
the first time and protecting yourself and the cusyour customer value added in the sale by laying out
tomer.
the money for the purchase and getting the parts,
Everyone gets spoiled by just-in-time delivery.
which means he does not have to take time off from
This leads shops to keep parts inventory as low as poswork to do so, and you are making sure he gets the
sible, which with the huge variety of units and parts is
correct parts the first time, as he has no expertise in
a good idea. However, part of your strategy should be
this area.
to keep a correct inventory level of the parts you use
Another strategic flaw involves poor diagnosis and
continues next page
less-than-thorough inspection of
the unit when providing your customer with an estimate. On the
factory-reman level, about 52% of
the cores returned were not faulty
to the point of needing a unit. Be
careful and thorough in your diagnosis and inspection of the vehicle.
If the car is not drivable when
you get it, make sure to note this
on the work order and make it
clear to the customer in writing
that there could be other damaged
or worn parts that will show up
only after the vehicle is made drivable. Every day a shop will replace or repair a transmission and
then find out that the transfer case
or a differential is also bad. Make
sure you take the extra time to really inspect the vehicle bumper to
bumper so you dont fall into that
trap.
When you have determined
These days, it seems that everyone is telling you to think outside the box. When
that a component such as a transit comes to clutch replacement, thats just not good advice. Many clutch marketers
mix and match parts from various sources, a practice that creates quality and
mission, transfer case or differeninstallation problems. The parts may bolt up, but can fail prematurely, resulting
tial is bad, do not write that price
in a comeback for you. When you install a LuK RepSet, you get the same flawless
quote before you completely disperformance as the original equipment parts.
assemble the unit, clean it and
Designed and engineered to work together. Why risk your time and reputation with
make sure you list all the parts
anything else?
needed for a complete repair.
Every part you miss will come out
of your pocket, not the customers.
I would like to meet the man who
can up-sell a quoted price after the
customer has agreed. If you want
to quote looking through oil and
dirt or just a partial teardown, you
will get bit more times than not.
The extra time involved will make
you money and end a lot of hasCertied to
5370 Wegman Drive, Valley City, OH 44280
ISO 9001:2008
sles.
800 274 5001 www.lukclutch.com
without Design
One of the greatest causes of
lost time and money is noise com-
Think
INSIDE
The Box
Trust the quality of

Trust the yellow box
www lukclutch com

www.lukclutch.com
April 2011
41
Up To Standards
Pricing/Margin/Markup Formulas
Establishing a selling price for a desired
profit margin (e.g., 35%)
$11.29 cost
0.65 (1 minus 0.35)
= $17.37 selling price (35% profit margin)
Calculating a profit-margin percentage
$17.37 selling price
- $11.29 cost
= $6.08 profit
= 35% profit margin
Establishing a selling price for a desired
markup percentage (e.g., 65%)
$11.29 cost
x 1.65 (1 plus 0.65)
= $18.62 selling price
Calculating a markup percentage
$11.29 cost
= 1.65
= 65% markup percentage (1.65 minus 1)
Calculating a price-decrease percentage
$128.00 current selling price
- $91.15 new selling price
= $ 36.85 difference
= 0.28789
= 28.79% decrease
or
$ 91.15 new selling price
= 0.7121093
-1
= 0.2878907
= 28.79% decrease
Calculating a price-increase percentage
$35.62 new selling price
- $29.73 current selling price
= $5.89 difference
= 0.1981163
= 19.81% increase
or
$ 35.62 new selling price
= 1.1981163
-1
= 0.1981163
= 19.81% increase
42
all the time. The only thing that makes all men equal is
time. Every human has the same amount of time available
every day, and when that time has passed it can never be
regained.
If you get your delivery every day by UPS or FedEx, remember that it is usual but not guaranteed. Weather and
other factors can create problems in the delivery unless
you paid for next-day delivery. There is no need to go to
that expense daily, but if you have a rush job for one of
your better accounts buy the guaranteed service.
Conditions may conspire so that you dont get a shipment
at the guaranteed time, but at least you have a good shot
at getting the job out in time, and if the delivery is not on
time the carrier has to pay the freight. What does it cost to
have lifts tied up waiting for parts and men ready to work
but not being able to do so?
Another critical part of your business model is information and essential tools. Information is the most-important tool of all, and you need to invest in tech services that
can provide this anytime you need it. The manufacturers
have basically stopped printing repair manuals for us to
buy. This means that any fully equipped shop will subscribe to a number of such services to get access to technical-service bulletins, recall info, unit repair manuals,
wiring diagrams, and parts illustrations and call-outs.
Thankfully, most of the manufacturers have such online
subscription services, and the aftermarket companies or
associations like ATSG, ATRA and Mitchell OnDemand
are well worth the subscription fees.
Gross Profit Conversion to Percentages
Gross
Profit %
Markup
%
Gross
Profit %
Markup
%
Gross
Profit %
Markup
%
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
111
112
114
115
116
118
119
121
122
124
125
127
128
130
132
133
135
137
139
141
143
145
147
150
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
152
154
156
159
162
164
167
170
173
176
179
182
185
189
193
196
200
204
209
213
218
223
227
233
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
238
244
250
257
263
271
278
286
294
303
313
323
334
345
357
371
385
400
417
435
455
476
500
Transmission Digest
When a new transmission model or vehicle comes

out, some essential tools will always be needed to
make the repair simpler and faster. You obviously
cant own or make all of them. If you are giving business to a dealer on a steady basis, build a relationship
so that you can borrow the tools until you know that
this is something you will need to own because there
is enough volume to justify the investment. A number
of aftermarket companies provide these tools at reasonable prices, and the time and effort you save in the
job will quickly amortize the costs.
We are in a war for market share. Every day you
face competition from other local
shops, national-franchise chains,
the automakers dealer networks
and insurance companies. One part
of your business model should be
to defend yourself and this industry from the predatory practices of
the insurance companies and the
vehicle manufacturers. There is
strength in numbers, and you need
to join trade associations such as
ATRA, ASE and APRA to further
your business future.
You can also involve your elected representatives on this level.
There is the proposed federal
Right to Repair law that supposedly would ensure that all the manufacturers make all the repair
information available to us. This information is getting increasingly
harder to obtain, and I believe that
is by design so that the dealer body
gets a larger share of the work.
The factories instituted reman
programs that removed a lot of
dealer work from our shops. They
now increasingly contract with
their suppliers to make parts captive, which means the supplier
will not sell them to anyone except
the automaker. They do this by
buying the tooling needed to make
the parts and barring the supplier
from selling any parts made with
their tooling to anyone else. On
high-volume parts the aftermarket
will manufacture them because of
demand, but no one can make
everything.
A second front in the manufacturers quest to keep us out of the
repair business is to increase their
warranty periods to as much as 10
years/100,000 miles, which binds
the car owner to the manufacturer until the end of the

warranty period. Another step is to make many components available only as replacement units, with no
individual components available. This is becoming
more and more common both because of a lack of people in the skilled trades to do the work and because
when everything becomes a throwaway item they
are the only game in town and do not have to inventory millions of parts worldwide.
The money and time you invest in industry trade
associations will be well spent if we are to continue to
have a chance to make a good living. TD
Circle No.
April 2011
15 on Reader Card
43
In Search of
Hard Parts
T
here is perhaps no facet of the industry that has

changed more than the hard-part components
required for rebuilding. From the one-bay shop
to the largest production rebuilders, finding, processing, inspecting and using hard parts is at once time
consuming and challenging.
In the early days of the industry, salvage yards
were the favored source as shops sought gears,
pumps and other components found broken or unusable at rebuild. Some of those salvage yards came to
specialize in transmission parts, maintaining huge inventories of parts for virtually every automatic unit
found on North American roads. As the years passed,
others suppliers became known for a concentration on
antique components a specialty within a specialty.
OE sources of hard parts, particularly in recent
years, have often dried up or never become available.
It isnt unusual to hear that a solenoid or valve cant
be had unless the shop buys the entire valve-body assembly.
The shops unsatisfied demand gave rise to an expanding market for aftermarket new parts. These
components are reverse-engineered and then manufactured, usually offshore, to create a readily available
supply of otherwise-rare components. And, again,
specialty suppliers have emerged in the aftermarketnew role.
With the consolidation of distribution, most national specialty distributors of transmission parts now operate their own hard-parts operations in addition to
carrying supplies, kits, converters and valve bodies.
Typically these suppliers inventories include used,
remanufactured, OE new and the aforementioned aftermarket new components.
Our 2011 survey identifies the various sources relied upon to acquire hard parts in retail-shop operations. The chart shows preferences as of January of
this year. Growth in the use of transmission-parts specialty distributors has been noted over the past several years. TD
General Repair Shop
Salvage Yard
Transmission Shop
Hard Part Supply Sources
Other
Automobile Dealership
Transmission Parts Distributor
Parts Store
Hard Parts Specialist
0%
44
10%
20%
30%
40%
50%
60%
70%
Transmission Digest
HARD PARTS SUPPLIERS

Indicates main facility of a multiple-location supplier.
For the location nearest you, consult the 2011 Powertrain Directory.
A & Reds Transmission Parts, Mail: 3737 W

29th St S, Wichita, KS 67217-1005, PH:316942-5300, TF:800-835-1007, FX:316-9428947, WEB: www.areds.com,
parts@areds.com
New, used, rebuilt cases, pumps, housings,
drums, gears & planets for all makes & models.
All Automatic Trans Parts Inc., Mail: 554 N

Columbia Blvd, Portland, OR 97217-1036,
PH:503-240-2840, TF:800-461-5396, FX:503240-2839, WEB: www.allautotransparts.com,
drew@allautotransparts.com
Supplier of new, used & remanufactured
domestic & foereign hard parts. On-site
machine shop for specialized rebuilding
needs.
Alto Products Corp., Mail: 1 Alto Way,

Atmore, AL 36502-1018, PH:251-368-7777,
FX:251-368-7774, WEB: www.altousa.com,
sales@altousa.com
Variety of stock replacement Allison shafts &
hi-performance 300M shafts for Allison 1000
& Chrysler units.
American Torque Inc., Mail: 10522 150th St,
Jamaica, NY 11435-5018, PH:718-526-2433,
TF:800-783-9699, FX:718-526-2338, WEB:
www.americantorqueinc.com, info@americantorqueinc.com
New & used hard parts for all makes & models.
continues next page
Circle No.
April 2011
16 on Reader Card
45
ATI Performance Products Inc., Mail: 6747

Whitestone Rd, Baltimore, MD 21207-4103,
PH:410-298-4343, TF:877-298-5031, FX:410298-3579, WEB: www.cw3system.com,
info@atiracing.com
Manufacturer of high-performance automatic
transmission parts including valve bodies,
gear sets, input shafts, drums, clutch hubs,
servos & more.
ATK and Parts, LLC, Mail: 6311 NW 99th Ave
#28, Doral, FL 33178, PH:305-593-0980,
FX:305-593-7494, WEB: www.atkits.com,
sales@atkits.com
Domestic & import remanufactured & new
parts including pumps, drums, governors;
some planetary assemblies, shells & shafts.
Auto Matic Kings, Mail: 725 Rivera St,

Riverside, CA 92501-1059, PH:951-7820901, TF:888-782-0901, FX:951-782-7404,
WEB: www.automatickings.com, matt@automatickings.com
New, used & rebuilt hard parts, rebuilt valve
bodies & complete machine shop.
Automotive Wholesalers Inc., Mail: 9345 Penn
Ave S, Bloomington, MN 55431-2320,
PH:952-884-2336, TF:800-231-3011, WEB:
http://personalpages.uslink.net/~jurkovsj,
awi@tds.net
New, reconditioned & used parts for transmission & transfer case applications.
Blumenthal Automatics, Mail: 504 SW 4th
St, Oklahoma City, OK 73109-5102, PH:405236-4800, TF:888-236-4800, FX:405-2320436, WEB: www.blumenthalmfg.com,
mhoaas@blumenthalmfg.com
New & used OE & aftermarket hard parts for
import & domestic vehicles.
46
Buffalo Engine Components, Mail: 171

Walden Ave, Buffalo, NY 14211-2201,
PH:716-893-2661, FX:716-893-0790,
todd@buffaloengine.com
Hard parts & cores for domestic & foreign
automatics.
California Trans. Products (CALTRANS), Mail:
525 S Santa Fe St, Santa Ana, CA 927054141, PH:714-953-9282, TF:800-995-4611,
FX:714-953-2614, WEB:
www.caltransparts.com, steve@caltransparts.com
OE & aftermarket new, used & remanufactured parts for domestic & import automatics.
Central Valve Bodies, Mail: 15551 S Highway

66, Claremore, OK 74017-2658, PH:918-3410266, TF:877-341-0266, FX:866-826-1847,
WEB: www.centralvalvebodies.com,
donny@centralvalvebodies.com
Remanufactured, tested & warrantied Sonnax
updated valve bodies.
Consolidated Transmission Parts, Mail: 2850

W Airport Blvd, Sanford, FL 32771-1610,
PH:407-321-2055, TF:800-578-8726, FX:407321-2433, WEB: www.consolidatedtrans.com,
sales@consolidatedtrans.com
Complete line of hard parts for domestic &
import units. OE & aftermarket new, used &
remanufactured from 1960s to present.
D & E Automotive Products Inc., Mail: 654 E

10 Mile Rd, Hazel Park, MI 48030-1259,
PH:248-398-7877, TF:800-245-9754, FX:248398-1430, WEB: www.performancetransparts.com, gerry@performancetransparts.com
Full line new, remanufactured & good inspected used parts. Domestics & some imports.
DACCO Inc., Street: 741 Dacco Drive,

Cookeville, TN 38506, Mail: PO Box 2789,
Cookeville, TN 38502-2789, PH:931-5287581, TF:800-443-2226, FX:931-528-9777,
WEB: www.daccoinc.com
See Our Ad Page: 21
Domestic & import application hard parts:
new, used & remanufactured.
Dartco Transmission, Mail: 4390 N Long Rd,

Columbus, IN 47203-9010, PH:812-3789599, TF:800-371-7957, FX:812-378-9939,
WEB: www.dartcotransmission.com, jrsellars@dartcotransmission.com
See Our Ad Page: 37
Allison new, used, rebuilt & replacement parts
for on or off-highway applications.
Dynamic Racing Transmissions, Mail: 104-5
Enterprise Dr # 1, North Branford, CT 06471,
PH:203-315-0138, FX:203-315-0352, WEB:
www.dynamicracingtrans.com, dynamicracemail@aol.com
Heavy duty street to extreme off-road input
shafs, drums & planetaries. Custom converters & more. Chevy, Ford, Mopar.
Transmission Digest
East Coast Parts, Mail: 54 Rockbridge Rd SW

Ste 600, Lilburn, GA 30047-7079, PH:770934-4838, TF:800-990-4838, FX:770-7171130, WEB: www.eastcoastparts.net,
ecp@eastcoastparts.net
Complete line of AT hard parts - new, remanufactured & used for all applications.
Eriksson Industries, Mail: 146 Elm St Ste B,
Old Saybrook, CT 06475-4130, PH:800-3884418, TF:800-388-4418, FX:860-395-0047,
WEB: www.zftranspart.com,
eriksson.indust@snet.net
Authorized distributor of new, used & remanufactured parts & units for most ZF transmission applications.
European Transmissions & Parts, Inc., Mail:
2430 Oak St E, Cumming, GA 30041-6457,
PH:770-888-1499, FX:678-807-1952, WEB:
www.europeantransmissions.com, eurotrans@mindspring.com
EVT Parts, Mail: 1155 N McKinley Ave, Los

Angeles, CA 90059-3504, PH:323-758-1302,
TF:866-388-7278, FX:323-758-9999, WEB:
www.evtparts.com,
evtparts8825@netscape.net
See Our Ad Page: 23
Aftermarket new & remanufactured with full
line of good used covering 1950s to current
for import & domestic.
Fatsco Transmission Parts, Street: 337

Changebridge Rd, Pine Brook, NJ 07058,
Mail: PO Box 635, Pine Brook, NJ 070580635, PH:973-227-2487, TF:800-524-0485,
FX:973-227-5414, WEB: www.fatsco.com,
fatsco@optimum.net
Antique & late model AT parts from 1946 to
present. Foreign & domestic hard parts &
more.
Ford Genuine Parts, Street: Ford, Lincoln,

Mercury Dealers, Mail: 16800 Executive Plaza
Dr, Dearborn, MI 48126-4261, TF:800-3927946, FX:866-318-6448, WEB: www.fordparts.com, pac@ford.com
OEM transmission & transfer case parts for
Ford, Mercury & Lincoln vehicles.
Future Transmission Parts, Mail: 1227
Medical Center Pkwy, Murfreesboro, TN
37129-2222, PH:615-895-4405, TF:800-6352877, FX:615-849-3438, WEB: www.futuretransmissionparts.com, futuretrans1@bellsouth.net
Full line new, used & remanufactured parts
including drums, most with pressure plate
and snap ring.
G-Cor Automotive, Mail: 2148 Refugee Rd,

Columbus, OH 43207-2841, PH:614-4445160, TF:877-888-5160, FX:614-444-5165,
WEB: www.g-corautomotive.com, jbenner@gcorautomotive.com
Huge inventory of foreign & domestic hard
parts - wholesale, rebuilder, export, shop.
continues page 50
Circle No.
April 2011
19 on Reader Card
47
THE INFORMATION SOURCE

ATSG Videotapes With Manuals
ATSG Techtran Manuals & Update Handbooks

$28 each, except where noted. Manuals cover assembly &
disassembly, diagnosis & troubleshooting.
Update Handbooks cover changes, parts affected by the
change, interchangeability & part numbers.
GENERAL MOTORS
125C
125C Update Handbook
200C
200-4R
325-4L
350C
400
440-T4
440-T4 Update Handbook Vol. 1
440-T4 Update Handbook Vol. 11
700-R4 (82-86)
4L60 (700-R4 [87-93])
700-R4 Update Handbook
Saturn TAAT Transaxle
4T40-E Transaxle
4T60-E
4T65-E
4T65-E Update Handbook
4T80-E
4L30-E
4/5L40-E
4L60-E
4L60-E Update Handbook
4L80-E
Allison 1000/2000
6L80-E
4L60-E/4L80-E Code Book $75.00
CHRYSLER
A404-A670
A604 (41TE)
A604 (41TE) Update Handbook
A604/A606 (41TE/42LE) Diagnostic
Code Book (Also available in Spanish)
A606 (42LE)
A904/727
A500/518/618 (Hyd.Gov.)
AW4
A500SE (42RE)
AW30/80LE
42RE (Elect. Gov.)
45RFE
ACURA/HONDA
Acura Integra Computer
Acura Integra Hydraulic
Acura Legend Computer
Acura Legend Hydraulic
Acura Vigor
Honda 4-Speed (Carb) AS AK
Honda 4-Speed (F.I.) F4
Honda M6HA/BAXA
Honda 3 Shaft PX4B.APX4/MP1A
FORD
4R100
4R100 Update Handbook
E4OD
E4OD Update Handbook
AXODE
C6
AOD
A4LD
A4LD Update Handbook
AODE
AXOD
AXOD Update Handbook
CD4E
4F20-E
F4EAT
5R110W (New)
4F27E (available in Spanish)
Videos from ATSG with teardown, inspection and reassembly,

along with the special tools required. Includes repair manual.
Chrysler A-604 (H1TE)............................83-SGVT-19 ............$39.95
Chrysler A-500/518 .................................83-SGVT-20 ..............39.95
THM 4T60-E............................................83-SGVT-21 ..............39.95
THM 4L80-E ............................................83-SGVT-22 ..............39.95
Ford AXODE ...........................................83-SGVT-23 ..............39.95
Ford AODE..............................................83-SGVT-24 ..............39.95
Ford E4OD ..............................................83-SGVT-25 ..............39.95
ATSG CD-ROM Discs
1.
2.
3.
4.
ATSG CD-ROM Discs $395.00 Ea.

Over 50 ATSGs Domestic (#1) or Import (#2) Techtran
Manuals Including many that are now out of print.
Domestic Manual CD or
Import Manual CD
Bulletin CD. All ATSG Bulletins since 1985
Seminar Manual CD. All Seminar Manuals since 1987
ATSG Cutaway Posters

Color Cutaway Posters 18x24 $35.00 each
FOREIGN (OTHER)
ZF-4HP-22 BMW
JF506E (Isuzu)
JF506E Update Handbook
JR403E (Isuzu)
ZF-4HP-18 (Jeep/Eagle, SAAB)
SAAB TB 35-37
N4A-EL (Mazda,)
G4A-HL (Mazda,)
GF4A-EL (Mazda,)
KM-171(Mitsubishi)
KM-175 (Mitsubishi)
KM-177 (Mitsubishi)
F4A3/W4A3 (Mitsubishi)
F4A51 (Mitsubishi)
R4A51/V4A51 (Mitsubishi)
RL4FO2A (Nissan)
RL4FO3A-V (Nissan)
RE4FO2A (Nissan)
RE4FO4A/4F20E (Nissan)
RL4RO1A (Nissan)
RE4RO1A (Nissan)
TN35-TB37( SAAB)
Subaru 3-Speed
Subaru 4-Speed (4EAT)
A40 (Toyota)
A140 (Toyota)
A540-E (Toyota)
VW Passat 096
722.3.4 Mercedes
722.5 Mercedes 5-Speed
Subaru 3-Speed
Subaru 4-Speed
Domestic Check Ball (GM, Ford, Chrysler)

Import Check Ball Vol 2 (Acura, BMW, Honda, Mazda, Mitsubishi,
Spectrum, Sprint/Suzuki, SAAB, VW))
Import Check Ball Vol 3 $50.00
Freewheel (Freewheel & hold direction for all one-way clutch
devices & Domestic & Imports)(available in Spanish)
Pass Book (Pressures Application Solenoids Sensors)
Pass Book Domestic (A4LD, E40D, AODE, AXODE, F4EAT,
4L80-E, 4T60-E, Cadillacs Star Cars)
Pass Book Import Vol. 2
Note: Other ATSG Manuals available upon request
4R100
5R55N
Allison 1000/2000
45RFE
A500
42RLE
4F27E
5R110W
5R55S
AX4N
4L60-E
4L80-E
4T40-E
4T60-E
4T65-E
4T80-E
5L40-E
400
ZF 5-HP-19
Mitsubishi F4A51
ATSG Manuals on Mini CD-ROM

THM 180C
Ford C3 SUP
Ford C5
Chrysler A999-A904
BW 65-66
L3N71B
L4N71B
MB1-MJ3
Mazda KF100/F3A
Subaru Justy
Toyota A55
Toyota A130
Toyota A240
Toyota A340E/H
Toyota A440F
003-010 Series (Audi/Volkswagen)
Transfer Case 1350
Nissan RL3FO1A
Transfer Case 1354

Transfer Case 203-205
Transfer Case 231-241
Transfer Case Jeep 229/242
Toyota A340 Transmission
Transfer Case Toyota 340
Honda 4 Spd. Computer K4
Acura Leg. 91 Comp. MPYA
Honda Civic 3 Shaft M24A
Honda 2 Speed
Honda 3 Speed
Honda 3 Shaft
Geo JF403E
Import Checkball Book
Import Pass Book
G4A-EL (Mazda,)
MX17 (Elect.3-spd) (Sprint/Suzuki)
$28.00 each
FORD REFERENCE MANUAL
Compiled by Ford Motor Company Service Engineers covering disassembly,
theory, diagnosis, tools & hydraulic fluid circuits with hydraulics & mechanical
powerflow - all in heavy vinyl binders.
5R55W/S&N (2002-2003) ..................PTB 202..........$100.00

4F50N (2000-2004)............................PTB 402 .........$100.00
AX4N (1994-1999) .............................PTB 407..........$100.00
TorqShift 5R110W 03-05 ..................PTB502 ..........$100.00
6R60 ..................................................PTB 601..........$100.00
AXODE/AX4S (1991-1999) ...............PTB 605..........$100.00
AODE/4R7OW (1992-1996) ..............PTB 606..........$100.00
E4OD (1994-1998).............................PTB 802..........$100.00
4R100 (1999-2000)............................PTB 904..........$100.00
4R/5RE (1995-2001)..........................PTB 905..........$100.00
Powertrain Product Guides ..............POB 501A ..........$10.00
2002 Transmission Update Video Package
Includes 66-minute video, booklet, fluid usage chart & diagnosis
chart. Latest tips on diagnosis & repair ......PTB 205 ...............$30.00
THE INFORMATION SOURCE

Technical Updates
Management Training
FROM M D PUBLICATIONS, INC.

Transmission Tech/Talk....................$89.00 ............TTT-12
What to Say & How to Say It by Sid Hurlbert

(Now available on DVD for same low price)
Transmission Tech/Talk monthly newsletter

with complaints, causes and corrections. Binder included.
Part 1: Putting Into People What You Want Back

VHS Video Tape............$48.77
Audiocassette Tape or CD Set............$37.77
Note: Transmission Tech/Talk is NOT subject to shipping charges.
Part 2: Empathy, Enthusiasm & Commendation
From Automotive Video Inc.

Available on VHS Video Tape or DVD
Making the Most of Your Snap-on MODIS System

with instructor Ron Bilyeu
75 minutes instruction, 2 videos & manual $150.00 ............LBT-82
VHS Video Tape............$48.77

Audiocassette Tape or CD Set............$37.77
Both of the Above Videos (Parts 1&2)
DVD or 2 VHS Tapes............$99.77
Both of the Above Audio Sets (Parts 1&2)4 Cassettes or CD Set ...........$43.77
Telephone & Face-to-Face Communication Skills

Book............$24.77
Audiocassette Tape or CD............$34.77
Both Book & Audiocassette or CD............$55.77
Mastering the Mastertech (the Vetronix MTS 3100)

2 hrs instruction, 2 videos & manual $125.00......................LBT-74
Getting Technical with your Tech 2

Tech 2 functions, hot keys, menus and more. Reprogramming,
proper protocol.
2.75 hrs. instruction, manual
$125.00 .................LBT-84/85
Taking Advantage of Your Graphing Multi-Meter

2 hrs. plus of A to Z instruction by Ron Bilyeu on
Snap-on Vantage 4.0 graphing meter
2 videotapes
$100.00 ....................LBT-66
Bundled Package
Both Videos (specify DVD or VHS), All Audios (specify Cassette or CD)
& Phone Workbook .........................................................................$179.77
Sids Message Pads
Package of 40 Pads............$24.77
From Automotive Video Inc.

Available on VHS Video Tape or DVD
Marketing for the Independent Repair Facility
Computer Engine Data Testing

Over 2 hrs. Instruction by Ron Bilyeu on how to make
the most of your Snap-on MT2500 Scanner
3 videotapes & manual
$124.95 ......................LBT-59
Mercedes 722.6 Transmission

(1996-2003 4/6/8/12 Cylinder & Diesel) with instructor Wayne
Colonna, President, ATSG
1 hr. video & 72 page manual
$125.00 ......................LBT 78
ATSGs Insights
52 case studies of troubleshooting powertrain problems, right off
the ATSG tech line.
2 hrs. instruction, manual
$150.00 ...................LBT-106
Please fill in order form and MAIL TO:

Transmission Digest
P.O. Box 2210
Springfield, MO 65801-2210
Allow 4-6 weeks for delivery.
800-274-7890 Fax: 417-866-2781
Increase your shops sales with sound, practical marketing strategies.

3.25 hrs. instruction
$150.00 ....................LBT-125
Survival Skills for the Service Advisor

George Witt, AMI-approved instructor, will help you gain excellent people
skills and selling skills to maximize profits.
13/4 hr. video, 1 manual, forms to customize

$125.00 ....................LBT-108
Becoming the Manager Everyone Wants to Work For

George Witt, AMI-approved instructor, will show you how to
implement a system that allows your employees to succeed.
11/4 hr. video, 2 manuals, essential forms to customize
$100.00 ....................LBT-109
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20.01 - 40.00
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80.01 -100.00
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continued from page 47
GearSpeed, Mail: 8727 Rochester Ave,
Rancho Cucamonga, CA 91730-4908,
PH:909-476-7252, WEB: www.gearspeedpartsstore.com, barbara@hnatrans.com
Used & new Honda & Acura transmission
parts including cases, drums, gears & shafts.
Refurbished electronics & valve bodies.
JP Transmission Recycling Inc., Mail: 1220

Dowdy Ferry Rd, Hutchins, TX 75141-9437,
PH:972-225-9586, TF:800-443-8135, FX:972525-3049, john@jptransmission.com
Used hard parts & cores for AT and transfer
cases.
Get It Hard Parts, Mail: 2630 E Bell Rd Ste 4,

Phoenix, AZ 85032-2442, PH:602-971-0477,
FX:602-393-6866, WEB:
www.getithardparts.com
New & used AT hard parts, cores & more.
Karamatic Automotive, Mail: 702 Fordham Rd,

Bala Cynwyd, PA 19004-2129, PH:610-6681123, FX:610-410-7373,
kaparts@comcast.net
Complete line of early to late model new,
reman, rebuilt & good used for domestic &
foreign.
GFX Corp., Mail: 4810 NW 74th Ave, Miami,

FL 33166-5512, PH:305-499-9789, FX:305499-9670, WEB: www.gfxcorp.com, dgarcia@gfxcorp.com
Manufacturer and distributor of a wide selection of popular hard parts & components for
U140, 4R75W, 09G, AW55-50 & TF80SN.
King-O-Matic Industries Ltd., Mail: 955

Pantera Dr, Mississauga, ON L4W 2T4
CANADA, PH:905-624-1000, TF:800-2682368, FX:905-624-4628, WEB: www.kingomatic.com, komontsales@kingomatic.com
Full line supplier of OE & aftermarket new,
used & remanufactured hard parts.
Martins Transmission Service, Mail: 5016 W
116th St, Los Angeles, CA 90045-6214,
PH:310-679-5697, crosby693@aol.com
Domestic & some foreign hard parts, 1940s
to 1960s, including Detroit Gear, Studebaker,
Jaguar, A10 & A30.
Mid States Transmission Parts, Mail: 209 W

76th St, Davenport, IA 52806-1342, PH:563386-7166, TF:800-325-6772, FX:563-3867822, WEB: www.mstp.net,
midstates001@aol.com
Complete line of new, used & rebuilt hard
parts, foreign & domestic applications.
Midwest Hard Parts, Mail: 4930 Highway 44,

Hamlin, IA 50117-7509, PH:712-563-2313,
TF:877-799-4783, FX:712-563-2514,
kathy.mhpi@hotmail.com
Hard parts from domestic & foreign cores.
Supplier of parts to shops, suppliers & production rebuilders.
Certified Transmission Founder

Comments on Ethics
he following are excerpts from an article published on the Omaha World-Herald website in
which Certified Transmission founder Peter
Fink comments on aftermarket ethics.
Businesses face ethical issues regularly.
To spread the word about how to deal with those
issues, a group of Creighton University graduate students interviewed business owners who received the
Better Business Bureaus 2010 Integrity Awards for
Omaha.
They were chosen because their businesses reflect
the bureaus guiding principles, including honesty,
commitment and accountability.
Peter Fink, founder and owner of Certified
Transmission
Diagnosing problems correctly is important be-
50
cause misdiagnosis leads to uncorrected problems

that make a customer feel like they have been ripped
off. Misdiagnosis is not intentional but can happen
because a vehicle may have more than one problem
that, when combined, affect the operation of the transmission. ...
In the auto industry, [ethics] is very important, especially when no one is watching, because the image
of the auto industry is already tainted with constant
doubts from customers.
It is easy to monitor if shops are taking advantage
of the customer. It is identified when profits consistently go up by abnormally large margins. ... There is
nothing wrong with profit-based compensation, as
long as there are checks and balances in place to make
sure that the customer is getting sold only what is
needed. TD
Transmission Digest
Full line of automatic transmission hard parts

for foreign & domestic cars & trucks to 1-ton.
New, used & rebuilt.
Midwest Transmission Center Inc., Mail:
40312 County 8 Blvd, Zumbrota, MN 559925058, PH:507-824-2012, TF:888-824-2012,
FX:507-824-2487, WEB:
www.midwesttrans.com, leah@midwesttrans.com
Complete line of automatic hard parts.
Midwest Transmission Supply (MTS), Mail:

8625 I St, Omaha, NE 68127-1617, PH:402731-4500, TF:800-731-4510, FX:402-7311542, WEB: www.midwesttransmissionsupply.com
Full line new, rebuilt & good used parts, foreign & domestic.
NATPRO, Mail: 5151 Heliotrope Ave, Vernon,
CA 90058-5500, PH:323-562-2111, TF:800333-2330, FX:323-562-9130, WEB: www.natpronet.com, dave@natpronet.com
New parts for GM, Ford, Chrysler, ZF, Jatco &
Aisin Warner. Rebuilt pumps & aftermarket
new parts.
Nogalitos Gear Co., Mail: 433 New Laredo
Hwy, San Antonio, TX 78211-1925, PH:210923-4571, TF:800-929-5103, FX:210-9238205, WEB: www.ngparts.net,
dennis@ngparts.com
Oklahoma Transmission Supply Inc., Street:

927 NW 1st St, , Mail: PO Box 1253,
Oklahoma City, OK 73101-1253, PH:405236-4391, TF:800-288-3668, FX:405-2361176, WEB: www.otsparts.com,
mail@otsparts.com
Complete line of aftermarket new, used &
remanufactured AT & transfer case hard
parts, domestic & import.
PA - Cargo, Mail: 550 Pine Aire Dr, Bay
Shore, NY 11706-1131, PH:631-963-8888,
TF:800-305-8839, FX:631-254-2162, WEB:
www.nextdaytransmissionparts.com
New & rebuilt hard parts + valve bodies.
Plues Transmission Parts, Mail: 6521 N
Washington St, Denver, CO 80229-7012,
PH:303-288-7775, TF:800-977-5379, FX:303288-7776, WEB: www.pluestransmissionparts.com,
sales@pluestransmissionparts.com
Full service AT warehouse (import/domestic)
supplying used/reconditioned parts, machine
work, welding & technical support.
Portland Torque Products, Inc., Mail: 2820
NW 29th Ave, Portland, OR 97210-1704,
TF:800-640-0970, FX:503-228-8581, WEB:
www.portlandtorque.com, dave@portlandtorque.com
Full line of new, used & remanufactured AT
hard parts.
Portland Transmission Warehouse, Mail: 1016

SE Hawthorne Blvd, Portland, OR 972143611, PH:503-233-4966, TF:800-444-4556,
FX:503-233-2642, WEB:
www.portlandtrans.com, sales@portlandtrans.com
Full line of OE & aftermarket new domestic &
foreign hard parts.
Quality Trans Parts Inc., Street: 39 Mary
Street, Newark, NJ 07105, Mail: 188
Jefferson St # 250, Newark, NJ 07105-1622,
PH:973-465-9525, TF:888-440-8726, FX:973465-8649, WEB: www.qualitypartsinc.com,
qualitytransparts@yahoo.com
Complete line of OE & aftermarket new, used
& remanufactured hard parts.
Reman Industries Inc., Mail: 1551 Pratt Blvd,

Elk Grove Village, IL 60007-5714, PH:847228-8787, TF:800-729-8726, FX:847-2288799, WEB: www.remanindustries.com, dcardone@remanindustries.com
Full line of remanufactured & used hard parts.
Rostra Precision Controls Inc., Mail: 2519
Dana Dr, Laurinburg, NC 28352-4000,
PH:910-276-4853, TF:800-782-3379, FX:910276-1354, WEB:
www.rostratransmission.com,
teibel@rostra.com
OE & aftermarket electomechanical parts
including solenoids, sensors, wire harnesses
& modulators.
continues page 50
Used, New & Rebuilt Hard Parts, Soft Parts,

Electrical Components & Flywheels
Slauson Transmission Parts

MAKING HARD PARTS SIMPLE
SLAUSON
TRANSMISSION
PARTS
Order online at Slauson.com

Phone Hours: Open 7:00 am to 5:00 pm/ PST
#ALL s,OCAL s&!8
Circle No.
April 2011
12 on Reader Card
51

S & K Transmission Parts, Mail: 301 Brick
Pike, Muscle Shoals, AL 35661-1373,
PH:256-381-3739, TF:800-888-3739, FX:256381-3797, WEB: www.sktransparts.com,
info@sktransparts.com
Used & rebuilt AT parts, cores and remanufactured pumps. Foreign & domestic applications.
Seal Aftermarket Products, Mail: 2315 SW
32nd Ave, Pembroke Park, FL 33023-7709,
PH:954-364-2400, TF:800-582-2760, FX:954364-2401, WEB: www.ttk-bryco.com, customerservice@ttk-bryco.com
Full coverage of foreign & domestic drums,
planets, shafts & shells. Large Ford OE inventory & global sources for foreign applications.
Slauson Transmission Parts, Mail: 15407 S

Broadway, Gardena, CA 90248-2207,
PH:310-768-2099, TF:800-421-5580, FX:310768-8298, WEB: www.slauson.com,
sales@slauson.com
See Our Ad Page: 51
Complete line of new, used & rebuilt parts.
Sonnax, Street: 1 Automatic Drive, Bellows

Falls, VT 05101, Mail: PO Box 440, Bellows
Falls, VT 05101-0440, PH:802-463-9722,
TF:800-843-2600, FX:802-463-4059, WEB:
www.sonnax.com, info@sonnax.com
See Our Ad : Inside Front Cover
Extensive line of valve body & pump parts.
OEM & aftermarket hard parts, electrical components sold through worldwide distributor
network.
Stellar Automotive Group, Mail: 4935 Panther
Pkwy, Seville, OH 44273-8930, PH:330-7698484, TF:800-458-5487, FX:330-769-8483,
WEB: www.stellargroupinc.com,
nhowsare@stellargroupinc.com
Supplier of quality transmission parts for
domestic & foreign applications.
52
Superior Transmission Parts Inc., Mail: 3770

Hartsfield Rd, Tallahassee, FL 32303-1121,
PH:850-574-2369, TF:800-451-3115, FX:850575-9097, WEB: www.superior-transmission.com, superiortransmission@comcast.net
Valve body components, valve bore repair
packages, SuperServo.
TCS Transmission Products, Mail: 6217 205th
St, Langley, BC V2Y 1N7 CANADA, PH:604533-8675, TF:800-960-1177, FX:604-5337894, WEB: www.tcsproducts.com,
sales@tcsproducts.com
Manufacturer of select machined alloy AT
hard parts for heavy duty & extreme applications.
TPS Transmission Parts Supply, Street:

1713 Milam, Texarkana, TX 75505, Mail: PO
Box 7589, Texarkana, TX 75505-7589,
PH:903-792-1354, TF:800-527-8782, FX:903792-1052, WEB:
www.tpstransmissionparts.com,
sales@tpstransmissionparts.com
Domestic & import application hard parts,
new, rebuilt & used.
Transmission Exchange Co., Mail: 1803 NE Ml

King Blvd, Portland, OR 97212-3926,
PH:503-284-0768, TF:800-776-1191, FX:503280-1655, WEB: www.txchange.com,
mail@txchange.com
Hard parts casings & gears for transmissions
& transfer cases.
Teal Automotive Inc., Mail: 450 Industrial Dr,
Dunkirk, IN 47336-9607, PH:765-768-7726,
TF:800-722-0215, FX:765-768-1607, WEB:
www.tealautomotiveinc.com,
bethfallis@tealautomotiveinc.com
See Our Ad Page: 43
Good used, OEM & aftermarket new parts for
domestic & import applications. Solenoids &
shift correction kits.
TeckPak/Fitzall, Mail: 3386 S Westwood Blvd,
Poplar Bluff, MO 63901-7375, PH:573-7858238, TF:800-527-2544, FX:573-785-3303,
WEB: www.teckpak.com,
customerservice@teckpak-fitzall.com
Texas National Transmission Parts, Mail:
9812 N Houston Rosslyn Rd, Houston, TX
77088-2132, PH:713-983-0463, FX:713-9839845, myoder127@yahoo.com
OE & aftermarekt new, used & remanufactured hard parts.
Transmission Parts Unlimited (T.P.U.), Street:

4788 Highway 42, Ellenwood, GA 30294,
Mail: PO Box 1104, Forest Park, GA 302981104, PH:404-366-1455, TF:800-241-3880,
FX:404-366-6428, WEB: www.transpartsunlimited.com, mj@transpartsunlimited.com
Remanufactured AT hard parts.
Transtar Industries Inc., Mail: 7350 Young

Dr, Cleveland, OH 44146-5390, PH:440-2325100, TF:800-359-3339, FX:440-232-0632,
WEB: www.transtar1.com,
info@transtar1.com
See Our Ad Page: 7
Extensive inventory includes OEM, aftermarket, rebuilt & used hard parts for domestic &
import including late model components.
Toledo Driveline LLC, Mail: 1110 Napoleon St,

Fremont, OH 43420-2328, PH:419-355-1200,
TF:888-604-9811, FX:419-355-1230, WEB:
www.toledodriveline.com, info@toledodriveline.com
OE and engineered-solution aftermarket new
hard parts.
Transmission Digest
United Tranz Core, Mail: 4400 Homerlee Ave,

East Chicago, IN 46312-2679, PH:219-3788800, TF:866-824-7278, FX:219-378-8803,
WEB: www.unitedtranzcore.com,
gabriel_s@sbcglobal.net
Complete line of AT parts, cores & cases.
VBX - ValveBody Xpress, Mail: 150 Mid

Atlantic Pkwy, West Deptford, NJ 080661858, PH:856-848-0908, TF:866-2GET-VBX,
FX:856-848-1080, WEB: www.valvebodyxpress.com, kdevlin@valvebodyxpress.com
Full line of remanufactured valve bodies.
Viper Transmission Parts (VTP), Mail: 1005
E 46th St, Brooklyn, NY 11203-6515,
PH:718-940-9411, TF:800-798-8268, FX:347240-4464, vtptransparts@msn.com
Full line of new & used AT parts for late
model cars/light-duty trucks.
Valve Body Pro, Mail: 464 Perrymont Ave,

San Jose, CA 95125-1444, PH:408-7782161, TF:877-611-PROS, FX:408-852-3502,
WEB: www.valvebodypros.com, valvebodypro@gmail.com
See Our Ad Page: 47
Full line of remanufactured valve bodies &
solenoids.
Whatever It Takes Inc.(WIT), Street: 4282 E

Blue Lick Rd, Louisville, KY 40229, Mail: PO
Box 547, Hillview, KY 40129-0547, PH:502955-6035, TF:800-940-0197, FX:502-9556077, WEB: www.wittrans.com, sales@wittrans.com
See Our Ad Page: 3
Full-line distributor of new, used & remanufactured hard parts. Import & domestic applications.
ZF Services North America LLC, Mail: 777
Hickory Hill Dr, Vernon Hills, IL 60061-3182,
PH:847-478-6868, TF:800-451-2595, FX:847478-6788, WEB: www.zf.com/na, passcarinfo@zf.com
OEM parts for BMW, Audi, Jaguar &
Land Rover via network of North American
distributors.
TD
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The Automotive Powertrain Industry Journal
Circle No.
April 2011
11 on Reader Card
53
Jeep IFS Front Differentials

Jasper Engines & Transmissions now offers front differentials for 2005-up Jeep Grand Cherokees with independent front suspension. Jeep
uses two thick snap rings to
adjust carrier-bearing preload
and backlash and a thick
pinion-depth shim under the
pinion-bearing cup. To
properly adjust this differential, Jasper stocks 98
different-sized snap rings
and 75 different-sized piniondepth shims. Each differential
is covered by Jaspers threeyear/100,000-mile nationwide
transferable parts and labor
warranty, the company said.
Honda and Acura Transmissions

Transtar Industries Inc. offers OE-quality automatic
transmission units for most Honda and Acura models,
available for next-day shipping to most U.S. markets.
Remanufactured in the U.S. to the original OE specifications, every Transtar
complete transmission
unit is fully tested using
state-of-the-art
equipment and is
backed by the Transtar
Seal of Quality, the
company said. Units are
updated with the latest
pieces and fittings and
backed by Transtars
36-month/100,000-mile
premium warranty.
4L60/46L0-E Sun Shell
Ford 5R110 Billet Rear-Ring-Gear Hub
Many products have been offered to combat common

sun-shell and planetary failures in the 4L60/46L0-E family
of units, but damage and failures related to the captured
planetary bearing have been overlooked. The Sonnax
SmartShell (Part No. 77749-02K, patent pending) not only
provides a reinforced shell with hardened splines and lugs
but also reroutes the thrust path through the planetary.
With the addition
of a large needle
roller bearing and
modified rollerclutch race, the
small captured
planetary bearing
is protected, the
company said.
TCS has introduced its solution for failure of the 5R110

rear-ring-gear hub. CNC machined from billet 4140 HTSR
steel, the hub adds reliability and strength to the 5R110
and will handle the demands of high-torque and heavy-duty
applications where the OEM powdered-metal hub fails,
according to the company.
54
Transmission Digest
FN4A-EL/FS5A-EL Reverse Bonded Piston

Mazda has revised the reverse bonded piston for the
FN4A-EL/FS5A-EL transmission, and Corteco offers a
redesigned TransTec replacement piston. TransTec part
number B81789 (OE # FN11-19-5H0A) originally had a
notched clutch-apply surface (left) and now has a continuous, one-piece surface for more contact area with the clutch
plates, achieving a uniform clamping load. The new design
will retrofit and can be used for both applications. When ordering part number B81789 you will receive the new design
as stock is depleted on the old design, the company said.
AW 55-50 Linear Solenoids

Rostra Precision Controls offers AW 55-50 solenoids
co-engineered with Sonnax. The solenoids are available
separately or as a kit containing all three required
assemblies. The
AW 55-50 assemblies represent the
first application in
a new product line
that will make
aftermarket linearsolenoid solutions
available to both
volume and retailtransmission-shop
rebuilders,
according to
the company.
Honda/Acura Replacement Cases
Remanufactured New Venture Rear Cases
H & A Transmissions Inc. now offers Honda and Acura

replacement transmission cases with sleeved bearing
orifices. H & A uses a state-of-the-art cleaning process and
establishes a true geometric anchor point to assure that
shafts run true to
center and will not
cause a unit to
whine. The
additional bonding
process employed
provides a secure
and pressed fit that
also will meet
longevity concerns,
the company said.
Transforce Industries now has remanufactured rear cases

for New Venture 246, 261 and 263XHD transfer cases. The
cases are expertly welded and machined, the company
said, and a heavy-duty steel bumper is installed. The
snap-ring
groove is
brought
back to
new specifications
with a
steel shim
and steel
bearing
retainer.
Toyota U760E Overhaul Kit
Transmission-Repair Forum
overhaul kit number DP2563 for the Toyota sixspeed U760E transmission is now available from Corteco.
This unit was first introduced in the 2008 Toyota Venza and
Highlander with the
2.7-liter engine. It has
been used in the 2.4and 2.5-liter Camry
since 2009 and in the
2011 RAV4 with the
four-cylinder engine.
Featured components
include a Duraprene
pan gasket, torqueconverter metal-clad
seal, metal-clad axle
seals and sealing-ring
kit, the company said.
TRNW is a worldwide network of transmission technicians

and shop owners who discuss every aspect of running a
transmission-repair facility. TRNW members interact on
topics including rebuilding tips, diagnostic help, parts
locating and the art of operating and managing a fullservice transmission shop, the company said. TRNWs
Fix Database is a diagnostic tool indexed by transmission
type for easy access and contains more than 6,000 real-life
fixes for common transmission problems. Each real fix that
passes
through the
tech forum
is added to
the Fix
Database.
TransTec
April 2011
55
Industry
News
Jasper Develops Program to Help

Independent Shops Grow and Prosper
Jasper Engines & Transmissions has developed a
program to help independent garage owners grow
and be more profitable.
Strive To Thrive was designed by Jaspers
Customer Advisory Group and has been tested in several major cities, with some shop owners reporting
significant results within 60 days, the company said.
The only cost to attend a Strive To Thrive session is
four hours of time initially, according to Jasper
President Doug Bawel, program presenter. Owners
spouses, children, partners or key associates are welcome at the sessions.
focus on program groups. Rafferty will be responsible for increasing the presence of the ZF Services
brands, including SACHS, Lemfrder and Stabilus, in
North Americas independent aftermarket.
In his new role, Rafferty will report to John
Edwards, president of ZF Services North America
LLC.
Tom brings a wealth of sales and program-group
experience that will serve ZF very well in the domestic channel, Edwards said. As the ninth-largest
global automotive supplier, ZF has long been a leader
in developing ground-breaking technology. We believe Tom will help broaden exposure of ZFs brands
and products to new customers.
Rafferty previously was vice president of branded
sales for Affinia Group Inc. Before that he spent six
years with Exide Technologies as director of program
distribution and held positions at BWD Automotive,
GPI/Carquest and Tenneco Automotive.
Council of Automotive Teachers

Board Votes to Join ASE Family
Doug Bawel
Bawel, who has been president of Jasper Engines &

Transmissions since 1976, also is president of Jasper
Motorsports and Penske Jasper Racing. He believes in
the success of the small, independent business operation and has devoted a large portion of his life to helping others, according to the company. In 2003, he was
named Business Man of the Year by the Indiana
Chamber of Commerce.
During the presentation, we will share over 50
ideas that work, Bawel said. Only ideas that work
will be shared.
To learn more about the program, contact your
Jasper sales representative.
ZF Services North America

Hires National Sales Manager
ZF Services North America LLC has hired Tom
Rafferty as a national sales manager, with a primary
56
The board of directors for the North American

Council of Automotive Teachers (NACAT) has voted
to join The National Institute for Automotive Service
Excellence (ASE) family of organizations.
The ASE Family vision of providing life-long career services for entry-level and experienced automotive professionals will be greatly enhanced with the
addition of NACAT, said Tim Zilke, ASE president
& CEO. We look forward to working with Executive
Manager Dan Perrin and the NACAT board moving
forward.
In addition to NACAT, the ASE Family of organizations consists of ASE, the National Automotive
Technicians Education Foundation, Automotive
Youth Educational Systems and the Automotive
Training Managers Council.
The NACAT board sees a natural fit with the ASE
Family for our membership, said Jeff Curtis,
NACAT president. The resources and expertise of
ASE will help ensure the continued growth and effectiveness of NACAT, and we look forward to being a
major part of providing the qualified men and
women our industry needs today and into the future.
NACAT is the only international organization devoted to teachers and trainers of automotive technology and its related fields. Its mission is to promote,
update and improve automotive-service education.
TD
Transmission Digest
A Newer
New:
A new service debuts in April
allowing
Transmission Digest sponsors to reach builders, technicians, managers
and shop owners with more-frequent updates on newly
available products, tools and equipment. Long a favorite section in the
magazine, the Powertrain Products column will soon be enhanced to
include monthly updates by e-mail.
Subscribers (its a free service) will receive updates on new
products and other important industry tips and news every few weeks
via e-mail. A kit that could solve the problem on your second-bay lift
might have been available but the announcement was still a few weeks
away, waiting for the magazine to be printed and delivered. Subscribe
to e-Powertrain Products and youll know nearly as soon as we know.
Toyota/Lexus End-Plug Kits

Superior Transmission Parts Inc.s new end-plug kits for
U150-U250 (#K096) and U140-U241E (#K097) transmissions
prevent pressure loss caused by leaking bore end plugs.
They prevent bleed-off of clutch-control pressures, solenoid
modulating pressures and secondary regulator pressures that
can cause a wide range of issues such as codes, slips, flares,
bumps and bangs, and eventually clutch failure, the company
said. The steel end
plugs with O-ring
seals are specifically designed to
be installed easily,
without worry of
cutting O-rings
during installation.
To subscribe, send an e-mail including your name,

business name, address and business phone to
epowertrainproducts@transmissiondigest.com
TECH/TALK READERS KNOW THE ANSWERS ALREADY!

Timely
Transmission Tech/Talk delivers answers and updates
for an unending variety of transmission systems.
Answers for the units youre just starting to see and
updates for transmissions that youve been seeing
for years. Hydraulics, electronics, mechatronics and
more.
Concise
Transmission Tech/Talk is not a textbook nor a rambling collection of long-winded articles. Tech/Talk is
for transmission professionals who need current
information that doesnt take all day to read. The
Complaint - Cause - Correction format has made
Tech/Talk a favorite of the transmission repair professional for many years.
Affordable
Transmission Tech/Talk newsletter is an unbelievable
bargain. Theres nothing else to purchase and no
membership required. Sign up today and begin
receiving eight fact-filled pages every month for just
$89 in the U.S. (slightly higher for non-domestic
subscribers).
Tr a n s m i s s i o n
Catch Up Today
Start your subscription with a toll-free call.
Dial (800) 274-7890 or (417) 866-3917 and ask for
our Transmission Tech/Talk circulation manager.
www.mdpublications.com
Special Offer
Take advantage of this offer and
well give you an introductory
U.S. subscription rate of $79.
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MARKETPLACE
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Triple Disc Torque Converters have Limited Lifetime Warranty!
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To view our equipment go to

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Parts
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Publisher reserves the right
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1-800-274-7890
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WE HAVE OVER 500,000 PARTS IN STOCK
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April 2011
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59
MARKETPLACE
Parts
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ZF TRANSMISSIONS
O.E.M. PARTS
OEM KITS, HARD PARTS, FLUIDS.
AUDI-BMW-JAGUAR-LAND ROVER-PORSCHE-SAAB-VW AND OTHERS.
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4L60, 4L80, 4T60 - fwd, 4T60 - rev
NORTHLAND TRANSMISSION INC.
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WHOLESALE!
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Toll Free: 1-888-440-8726
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www.qualitytranspartsinc.com
Transmission Digest
MARKETPLACE
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Parts
Parts
Parts
WE HAVE WHAT YOU NEED
FOREIGN & DOMESTIC

Standard Transmissions
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*ONE CALL DOE
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866-571-GEAR
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For 20 years Stellar
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Full line of quality hard parts

Reman valve bodies
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Specializing in hard-to-find parts
State-of-the-art machine shop!
WE WELCOME RETAIL AND WHOLESALE
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T: (714) 954-0237
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Contact us: Toll-free
or by Email
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www.stellargroupinc.com
Hablamos Espaol
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April 2011
61
MARKETPLACE
Parts
Remanufactured Units
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Specializing in all Domestic &

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All are Dyno-tested & have a
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We have new & good used

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PH: 877-626-8726
Fax: 850-222-3102
www.mantrans.com
Automatic & Standard Transmissions
HARD PARTS FOR AUTOMATICS

FOREIGN & DOMESTIC
Hard Parts
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Torque Converters
Transfer Cases
ERIKSSON INDUSTRIES
1-800-388-4418
Authorized
Parts Distributor
Remanufactured Units DYNO TESTED
1 YEAR UNLIMITED MILE WTY
Hard Parts: NEW / USED / REMANUFACTURED
Soft Parts / Friction Kits / Steel Kits / Repair Manuals
Specializing in supplying cores to the

rebuilding industry worldwide
716-893-2661
www.buffaloengine.com
62
Se habla
Espaol
Lifetime Fluids / Rebuild Kits / Valvebody Kits
1-800-388-4418
Fax: (860) 395-0047
www.erikssonindustries.com
Transmission Digest
MARKETPLACE
Valve Bodies
Tools & Equipment

Multipurpose Driver/Installer
Arizona Transmission Machine, manufacturer of
Award winning EZ-DRIVER and Honda 4- and 5speed Bushing R &R Tool Kit.
Available @ www.ez-driver.com or Call Mike
Tilley @ 602-992-2961
Torque Converters
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right to reject any advertisement.
1-800-274-7890
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April 2011
63
MARKETPLACE
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SuperFRED powered by Management

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Total Auto Care Hotline!

Diagnostic & Consulting Services
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www.transteam.com
Have a problem you cant solve?

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NEWS BRIEF
BorgWarner Completes Acquisition of Haldex
Traction Systems
Global powertrain supplier BorgWarner has completed its acquisition of
the Traction Systems division of Haldex Group. The purchase price was
$205 million and represents less than one times estimated 2011 sales.
From production facilities in Sweden, Mexico and Hungary,
Haldex Traction Systems supplies front-wheel-drive-based allwheel-drive systems for passenger-car and crossover vehicles.
Customers include Volkswagen, Audi, Skoda, Seat,
Lamborghini, Bugatti, Volvo, Land Rover, Saab and GM.
As demand for improved fuel economy continues to
escalate, crossover vehicles are growing in popularity, said
Timothy M. Manganello, chairman and chief executive officer
Timothy
Manganello of BorgWarner. OEMs are shifting away from traditional
body-on-frame rear-wheel-drive-based all-wheel-drive systems
toward smaller, lighter front-wheel-drive-based all-wheel-drive systems,
which provide better fuel economy.
Haldex Traction Systems is a true success story. Adding their technical
expertise and committed workforce to BorgWarner will help accelerate our
global growth in drivetrain systems. The combination will offer customers
a new and broader range of front-wheel-drive-based all-wheel-drive
systems as well as electric all-wheel-drive and torque-vectoring
technologies. With a strong European base, the acquisition not only
complements our product and customer mix but also enhances our ability
to bring these advanced technologies to our customers around the globe.
64
Index to Advertisers
Advertiser
Page Reader
#
Card #
ASA Membership ................................25 ...........99
Certified Transmission ........................11 .............1
Consolidated Vehicle Converters ........33 .............2
DACCO Inc. ........................................21 .............3
Dartco Transmission ...........................37 .............4
EVT Parts ...........................................23 .............5
Exedy Globalparts Corp. .....................19 .............6
Information Source.........................48-49
Jasper Engines & Transmissions .......BC .............7
Randys Ring & Pinion ........................13 .............8
Raybestos Powertrain ...........................5 .............9
RMP Powertrain Solutions ..................39 ...........10
Schaeffler Group/LuK..........................41
Silver Star Transmission .....................53 ...........11
Slauson Transmission Parts ...............51 ...........12
Sonnax ..............................................IFC ...........13
TCRA ..................................................27 ...........23
Teal Automotive Inc. ...........................43 ...........15
Transmission Digest Binder ................53
Transmission Digest eProduct ............57
Transmission Specialties ....................45 ...........16
Transmission Tech/Talk ......................58
Transmission University
Seminar CDs .................................IBC
Transtar Industries ................................7 ...........17
TransTec by Corteco.............................9 ...........18
Valve Body Pro ...................................47 ...........19
WIT........................................................3 ...........21
Transmission Digest
Seminar Audio Recordings 2010

Shop Management
Package of 9 2010 Management CDs $139
Transmission Technical
Package of 11 2010 Transmission Technical CDs $145
10-M01 Am I Getting Paid Fairly? . . . . . . . . . . . . . . . . . . .$19
10-T01 Toyota U150/U250 . . . . . . . . . . . . . . . . . . . . . . . . .$19
Tom Langer, Undercar Digest Business Editor

A study of common retail shop pitfalls. Owners often undercharge and
underpay themselves.
Wayne Colonna, ATSG

In-depth coverage includes all aspects of diagnostics and rebuilding.
10-T02 Controller Area Networks . . . . . . . . .Two Disks $21

10-M02 Proactive Outside Selling . . . . . . . . .Two Disks $21
Terry Greenhut, Transmission Digest Business Editor
Why wait for business to come to you? Proven methods for increasing
sales.
10-M03 Big Ideas For Small-Business Growth . . . . . . . .$19

Robin Crow, Dark Horse Recording Studios
Author, musician and motivational speaker, Crow explores growth
potentials within the reach of every small-business owner.
10-M04 Competition For Customer Loyalty . . . . . . . . . . . .$19

Bill Haas, ASA VP of Education
Creating and maintaining a loyal customer base in a competitive
marketplace
Bernie Thompson, Automotive Test Solutions

Understanding what the CAN system does and how it does it.
Note: Thompson presented a more basic course in understanding CAN
systems at Showpower 2009. This recording is available as well
Order 09-T04
10-T03 Domestic Bus Diagnostics . . . . . . . .Two Disks $21

John Thornton, Auto Train
Using the CAN for dead-on diagnostics.
10-T04 Hybrid Repair . . . . . . . . . . . . . . . . . . .Two Disks $21

G Jerry Truglia, Automotive Technician Training Services
Complete with case studies, a session designed to put you into the
profitable hybrid repair business.
10-T05 Mitsubishi Units . . . . . . . . . . . . . . . . . . . . . . . . . .$19

10-M05 You Aint Seen Nothing Yet! . . . . . . . . . . . . . . . .$19
Bill Haas, ASA VP of Education
New technologies are impacting and will continue to impact the
capabilities and profitability of the retail aftermarket.
Bob Nuttal
An examination of diagnostic procedures and rebuilding issues
encountered on Mitsubishi units.
10-T06 Technical Buffet . . . . . . . . . . . . . . . . . . . . . . . . . .$19

10-M06 Increasing Sales Part I . . . . . . . . . . . . . . . . . . . . .$19
Maylan Newton, Educational Seminars Institute
Tips on listening to customers to know what they want to purchase
10-M07 Increasing Sales Part II . . . . . . . . . . . . . . . . . . . .$19
John Parmenter, Precision International Tech Advisory Board

Hands-on advice on a variety of units from this noted trainer, shop
operator and transmission rebuilder.
10-T07 Nissan RE5R05A . . . . . . . . . . . . . . . . . . . . . . . . . .$19
Tips on listening to customers to know what they want to purchase
Jim Dial, ATSG

In-depth exploration of rebuilding tips and diagnostic tricks for these
import units.
10-M08 Work Place Safety . . . . . . . . . . . . . . . . . . . . . . . . .$19
10-T08 R&R Installation Issues . . . . . . . . . . . . . . . . . . . .$19
Carl Mustari, Certified Environmental Compliance Manager

Creating the safe workplace environment that will keep OSHA and
other agencies away from your bays
Mike Steen, Certified Transmission

Tips from the Certified network of installation shops on solving the
most often encountered problems.
Maylan Newton, Educational Seminars Institute
Handouts on CD
PDF Format includes Management and Transmission Technical session materials distributed . . . .$50
Visa and MasterCard Accepted Make Checks payable to: M D Publications, Inc.
U.S. Orders: Includes Postage & Handling
Allow 4 to 6 weeks for delivery
International Orders: Please inquire for shipping charges
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VOLUME 30, NO.

The Automotive Powertrain Industry Journal

when theres Sonnax

Introducing the NEW Sonnax

Line Pressure Booster Kits

Sonnax Hydraulic Booster Kits

Many aftermarket kits for raising pressure can lock you

There is a better way, because theres a smarter

4L60-E, 4L65-E, 4L70-E*

4L60 (700-R4), 200-4R

AODE, 4R70W, 4R75W

Sonnax Electronic Booster Kits

Increases in Line Pressure

Sonnax is an Employee-Owned Company

Circle No. 13 on Reader Card

2011 Sonnax Industries, Inc.

Sonnax PR springs are approximately 10% stronger than OE and

How Sonnax PROGRESSIVE BOOST Works

VOLUME 30, NO. 8

Going Above and Beyond

Shift Pointers . . . . . . . . .10

Jaspers Crawford facility

The cause of third-clutch failure in Honda/Acura five-speed

Tech to Tech . . . . . . . . . .24

AJC North Carolina Transmissions

In the RC4A-EL/JR405E, the

As Seen in Tech/Talk . . .35

R&R Tech . . . . . . . . . . . .36

TASC Force Tips . . . . . . .38

News & Previews

PRINTED IN THE U.S.A.

ere just back from a

something that will make us

Our friends at ATSG offer an

Automatic Transmission Parts

235* 616 241

Input Clutch Hub

6DFKV 9DOHR&OXWFK.LWV 1HZ

Remember that Old-Time Service?

Whatever It Takes Does!!!

AJC North Carolina Transmissions

atisfying customers involves

Jay Kamrow does all the transmission rebuilding.

cisions theyll go tell two or three

Were tri-state, Jay said of the

Robin Kamrow, Jays wife, handles office functions.

Dog Exhaust, a side business that

R&R technician Odin Kamrow is Jays son.

AJC represents the third and

Kamrows Service Garage,

Inside Kamrows Service Garage

tually occupied three-quarters of a

Circle No. 17 on Reader Card

After the two-story building next door to Kamrows

Jay and his father

Kamrows Filling Station was on a street corner, with the

for the parts and do everything,

you guys sure make us look that

into the industry is that pay hasnt

Corteco to introduce a new, easy

T: 419.499.2502 F: 419.499.2804 Milan, OH

Pete Luban, ATSG

6DFKV 9DOHR&OXWFK.LWV1HZ