RelayFax Network Fax Manager | How To Quick Start Guide

Install and Configure RelayFax

Welcome to RelayFax Network Fax Manager. This guide is designed to help
you quickly install and start using your RelayFax.

Before You Begin

Note: Be sure to install RelayFax directly on the server (and not through
RDP or other remote means) to ensure that the printer drivers install
properly.
Note: Before installing the RelayFax server software, you need to install the Windows Fax Service (also known as Windows Fax
and Scan) on your server. This may require the Windows CD or other installation source.
The RelayFax installation program will ask you a number of questions during the installation process that are required to
configure your server. While it is possible to enter this information after installation, you can save time and end your installation
with a fully configured server by knowing the answers to these questions before you begin. You will need to know:

1. The drive and directory in which you wish to install RelayFax (the default is C:\Program Files\RelayFax)
2. The registered users name and company
3. The email address that RelayFax will monitor for outbound faxes (this should be a dedicated email address)
4. The default email address that RelayFax will send all incoming faxes to (this needs to be a different address than the one
RelayFax will monitor for outbound faxes)

5. Which components to install:

The Server Application and Support Files (required)
The RelayFax SMTP / Fax Client (required)
The Printer Drivers (recomended)
The OCR Engine (recomended)

For The Server Installation, You Need To Know:

1. Your Company name (Example: Alt-N Technologies)
2. The Identification String that you wish to assign to your fax device (this is usually the same as your company name) - in
some areas of the world, this string is required by law

3. Your fax and voice numbers

4. The domain name or IP address of your mail server (If you are running an internal mail server like MDaemon, you can use
the Internal IP address of that machine. This could also be your ISPs mail server)

5. The logon and password for the RelayFax account on your mail server or at your ISP

For The Client Installation, You Need To Know:

1. The domain name or IP address of your mail server or the ISPs mail server
2. Your email address
3. The email address of the RelayFax mail account

Alt-N Technologies

www.altn.com

Installation Guide | RelayFax Network Fax Manager | How To Guide

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Server Installation
RelayFax Server Installation
1. Download the RelayFax Network Fax Manager installer file from www.
altn.com. Select Downloads | RelayFax Network Fax Manager. Click
Download Now button, click your language selection and click Save
File. The installer will now download. [Figure 2-1]

2. Double-click the RelayFax installer on your Windows desktop to begin

the installation. Then click Next on the Welcome screen.

3. Click on I Agree on the End User License Agreement screen.

4. Browse to your preferred destination directory, or click Next to select

Figure 2-1

the default C:\Program Files\RelayFax directory.

5. Select your preferred installation type:

Select the first option to install a fully functional trial of RelayFax.
Select the second option if you have already purchased a license key
for RelayFax.

6. On the following three Customer Information screens, enter your

country, address, and other requested information. If installing a trial,
then be sure to enter a valid email address. Your trial key will be sent to
this address, and must be entered before proceeding to the next step.
Click Next to continue.

7. Select the components you wish to install. By default, the RelayFax

Figure 2-2

server application, SMTP client, and printer drivers will be installed. If

you would like to install the OCR printer drivers, check the remaining
box on this screen. Click on Next to continue.

8. On the Ready to Install screen, click Next to finish the installation

process.

System Service Setup

Leave the box checked to Setup RelayFax as a system service. Leaving this
box checked allows the RelayFax server to run automatically when you start
the computer. Click Next to continue.

Figure 2-3

Company Name and CSID String

Each fax device must have a unique Call Subscriber Identification (CSID)
string. It is common practice to use either your company name or fax number
as your CSID. When two fax devices are negotiating a connection, they make
this information available to each other. [Figure 2-2]
Enter your company name and fax CSID string, then click Next.

Fax and Voice Number

If you would like your fax and voice numbers to appear on your default cover
page, then enter them here. Click Next to continue. [Figure 2-3]
Figure 2-4

Alt-N Technologies

www.altn.com

Installation Guide | RelayFax Network Fax Manager | How To Guide

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SMTP Server Information

Enter the domain or IP address of your SMTP server, and the port on which
email messages are sent (in most cases, port 25). Inbound faxes will be
sent to this server for distribution to their intended recipients. Click Next to
continue. [Figure 2-4]

Configure the RelayFax MAIL From Value

1. Enter the SMTP MAIL From value that RelayFax will use when
connecting to your mail server (The SMTP MAIL FROM value will be
used as the FROM field for any emails RelayFax sends).
Figure 3-1

2. Then enter the default recipient address for messages whose recipient
cannot be determined. (The default recipient address must not be the
same address as the RelayFax servers email account, and should not
be accessed by RelayFax when it checks for new mail to fax out).

3. Click Next to continue. [Figure 3-1]

POP Server Information

Enter your POP servers host name or IP address, port (port 110 is the POP
default), and POP account login credentials (this is the email address that
RelayFax will check for faxes waiting to be sent out, and will be listed in
RelayFax under Mail Sources). If you have MDaemon you can check the
box on this screen to create a RelayFax account on your MDaemon server.
Click Next to continue. [Figure 3-2]

Figure 3-2

RelayFax SMTP Client and Printer Driver Setup

On the RelayFax SMTP Client / Printer Driver Setup screen, leave the
upgrade box unchecked and click Next. This is for the client that resides on
the server, and is mostly used for testing only.

RelayFax Server Email Account

Enter your name and email address in the My Real Name and My Email
Address fields. Documents printed to the RelayFax printer driver are sent
from this address. Next, enter the host name or IP address of your mail
server and the email address that RelayFax will monitor for outbound faxes.
Then, click Next. [Figure 3-3]

Figure 3-3

Contact Manager
Select the Contact Manager you would like to use for RelayFax, then click
Next. RelayFax and the RelayFax SMTP Client are each equipped with a
complete fax contact and address book management system. It can be
used to manage all of your contacts, and supports storing a large amount of
information for each one. [Figure 3-4]

Figure 3-4

Alt-N Technologies

www.altn.com

Installation Guide | RelayFax Network Fax Manager | How To Guide

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RelayFax Server Install Complete

Select the appropriate boxes to check for updates and / or launch RelayFax.
Select Register TIF Extensions to designate RelayFax as the default
application for viewing TIF files. Then, click Finish.
Your Install is Complete. You are now ready to launch RelayFax.

Client Installation
Note: Before you begin, be sure to install the RelayFax SMTP client directly
on the server or client (and not through RDP or other remote means) to
ensure that the printer drivers install properly.

RelayFax Client Installation

1. Download the RelayFax Network Fax Manager Client Installer from
www.altn.com. Select Downloads | RelayFax Network Fax Manager.
Click Client Installer button, click your language selection, fill out
the form, click Continue, and click Save File. The installer will now
download. [Figure 4-1]

2. Double-click the RelayFax Client Installer on your Windows desktop

to begin the installation. Then click Next on the Welcome screen.

3. Click on I Agree on the End User License Agreement screen.

Figure 4-1

4. Verify the directory for this installation, then click Next.

5. Enter your full name and company name in the blanks provided, then
click Next.

6. Select the components you wish to install:

1. The RelayFax SMTP/FAX client box is checked by default.
2. Check Printer drivers if you would like to install the RelayFax printer
drivers, which allow you to send faxes by printing to the printer
driver.

3. Check the third box to install the OCR printer driver.

4. Select your default paper size in the drop-down menu.
5. Finally, click Next. [Figure 4-2]
7. On the Ready to Install screen, click Next to finish the installation

Figure 4-2

process.

RelayFax SMTP Client and Printer Driver Setup

On the RelayFax SMTP Client / Printer Driver Setup screen, click Next. We
will assume this is a new installation and not an upgrade, so the box will be
left unchecked. [Figure 4-3]

Name, Email Address, and Server

1. In the My Real Name field, enter your name. This information may
appear on the cover pages of faxes that you send.
Figure 4-3

Alt-N Technologies

www.altn.com

Installation Guide | RelayFax Network Fax Manager | How To Guide

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2. In the My Email Address field, enter your email address. RelayFax will
send delivery confirmation notices and notifications of problems with
your fax to this address.

3. In the My Mail Server Name or IP field, enter the Host Name or IP

Address of your mail server.

4. In the RelayFax Email Address field, enter the email address of the
RelayFax server.

5. Click Next to continue. [Figure 5-1]

Contact Manager
1. Choose the Contact Manager you would like to use with RelayFax.

Figure 5-1

[Figure 5-2]

Windows Address Book (WAB) - a component of Windows that

lets users keep a single list of contacts that can be shared by
multiple programs. It is most commonly used by Outlook Express. In
Windows Vista, Windows Address Book was replaced with Windows
Contacts.

Address Express (Address Ex) - included with RelayFax, it can be

used to manage all of your contacts, and supports storing a large
amount of information for each one. You can add up to 50 fields for
each contact, assign contacts to groups, add notes for them, sort by
any field, launch your web browser, phone dialer, or email program,
and a host of other features.

Figure 5-2

For more information regarding the various features and options

available within either WAB or Address Ex, see the Contact Manager
chapter in the RelayFax Help file.

2. If your system administrator has specified a shared contact list file, you
can enter the path to that file in the blank provided.

3. When Add Fax Client to Startup Group is checked, the RelayFax

SMTP client will start automatically when you start your computer.

4. Click Next to continue.

RelayFax Client Install Complete

1. When Register TIF Extensions is checked, Windows will use the

Figure 5-3

RelayFax Client Viewer to open all TIF documents.

2. Select Finish to complete the RelayFax SMTP Client installation.

[Figure 5-3]

1996 - 2015 Alt-N Technologies, Ltd.

MDaemon, WorldClient, RelayFax, and Alt-N are trademarks of Alt-N Technologies, Ltd.
All trademarks are property of their respective owners.
04.08.2015

Alt-N Technologies

www.altn.com