Rich Mertz

65 Marion Street Apt #2 | Somerville MA 02143

C 857.998.9010 | richard.mertz@gmail.com

SUMMARY OF QUALIFICATIONS
Several years assisting and guiding developmentally and physically disabled adults, as well as individuals
with acquired brain injuries, in independent living skills. Worked as direct-support, crisis team counselor, asst.
manager and manager in IRA and ICF residences, under OMRDD and DOH (New York). Excellent computer
skills; including aspects of graphic design, database management and productivity suites.

EXPERIENCE

Labor Ready; Somerville, MA — 7/2007 - Current

Temporary unskilled manual labor, contract based. Various duties depending on assignment.

Graphic Design – Self-employed; assist family member with health related issues; Akron, OH — 2/2007 - Current
Provided print design services to local small business and professionals. Consulted on targeted media selection. Negotiated
and retained print services. Managed sales, client relations and accounting while self-employed. Assisted family member
with health related issues during transitional period to full time care.

Houseparent (Supervisor); AHRC Suffolk Chapter; Shoreham ICF, NY — 8/8/2005 - 2/19/2007

Responsible for day-to-day operation of wing and building. Directed staff and services within assigned wing; maintained a
home-like environment; and ensured continuous active treatment. Responsible for developing goal plans and ongoing services
to further independent living skills. Coordinated staff, medical appointments, recreation, and related activities as needed
between wing, building and other departments.

Residential Support Counselor, Long Island Head Injury; Commack, NY — 4/2004 - 8/2005
Responsible for teaching, assisting and coordinating residence members in individualized daily living skills. Complete daily
documentation related to behavior plans and monitoring, goal plans, and medication administration. Communicate daily
events to management, nursing and co-workers. Advocate for residence members in weekly meetings. Maintain residence
according to company policy. AMAP and First Aid/CPR certified.

Graphic Design, Self-employed; Rocky Point, NY — 2003-2004

Provided print design services to local small business and professionals. Consulted on targeted media selection. Negotiated
and retained print services. Managed sales, client relations and accounting while self-employed.

Crisis Team Counselor, Supervisor, Family Residences (FREE); Hauppauge, NY — 2003

Provided targeted assistance, role modeling, and advocacy for individuals in a community residence setting. Managed staff
of sixteen and coordinated with Interdisciplinary Team members to assure quality of active care. Promoted team building
and communication programs designed to strengthen staffing skills and feedback.

Marketing, Graphics & Communications Assoc., FSA SUNY Stony Brook, NY — 2001-2003
Created promotional and informational advertising materials for services provided by Faculty Student Association.
Oversaw group projects to completion, repurposed print materials for web-based distribution, and coordinated print vendor
relations. Photographed events and product models for print and web. Solved technical issues for related departments and
assisted in streamlining departmental workflow.

Direct Care, Asst. Residence Manager, TBI Camelot/St Christopher-Ottilie, NY — 1998-2001

Responsible for tracking and implementing daily behavior plans, independent living skills, member safety, and community
integration. Managed staff of sixteen; duties included scheduling, payroll, and disciplinary actions. Guided team through
transitional period when program transferred from Camelot to St. Christopher-Ottilie.

EDUCATION
SUNY Stony Brook, Stony Brook, NY — Business & Sociology
Suffolk County Community College, Selden, NY —Journalism & Communications