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ID. 3112874
Information Sources and Services 72.270
Assignment 3
Task 1: The literature search
Email Cover letter:
To: manager@heathfoodshop.co.nz
Cc: referencedesk1@govt.nz
10th June 2013
Dear Ms Millush
Re: Reference query and literature search
databases and how to access them either at the library or from home via the internet. If you
choose to interloan there is a city loan charge of $3.00 per item and an inter-loans charge of
$5-15 per item. I can take your inter-loans request when you visit the reference desk and
answer any further questions you may have.
I have selected 25-30 possible resources no more. They are highlighted in the following
unpublished template (Hastings District Libraries. (2013). Search Strategy/Path Finder.
Unpublished Template: Hastings, NZ: Author.).
Kind regards
Helena Mc Keever
Reference assistant
Hastings District Libraries
The online yellow pages are convenient in terms of allowing you to search a broader location
such as North Island as opposed to a Hawkes Bay. Key words like organic cosmetics,
organic beauty products and organic products bring up a good range of search results.
Yellow Pages search for Organic Beauty Products. (2013). Retrieved June 10, from
http://yellow.co.nz/Wellington%20Region/organic%20beauty%20products?what=organic
%20beauty%20products&where=Wellington%20Region
Universal Business Directories
UBD Napier & Hastings. Business information directory. There are several holdings
in the Hastings District Libraries Catalogue for UBDs located in the genealogy
section however they are dated. For up-to-date information the online free version is
available at
http://www.ubd.co.nz/. There is a category for cosmetics and health and beauty. You
can also do a search for keywords such as green, natural and organic within this
category. This will bring up the names and contacts of businesses and organizations
related to the search terms, for example:
World Organic suppliers of eco-certified organic skincare range (n.d). Retrieved June
10, 2013 from http://www.ubd.co.nz/business/r/k/?k=green%2C+natural%2C+organic
The website of this business is http://www.worldorganic.co.nz
The FAQ tab of this website has some interesting questions and answers such as Why
Are Organic Products Better For Me Than Their Chemical Counterparts?
http://www.worldorganic.co.nz/(S(oacgug55v41jtvueljhnre3t))/faqs.html
And information such as
Are all world organic products certified
organic? Over 90% of all World Organic products are certified organic. They can be
identified by the BioGro logo stamped on their packaging.
Books Catalogues: Hastings District Libraries what do we have in our three libraries
Here are some suggested searches : keywords, organic cosmetics, organic beauty
products, skin allergies, natural products, green products/cosmetics, homemade
cosmetics etcOrganic standards, New Zealand standards.Australian women
Shannon Lush has a book about natural cleaning products that may have info on skin
care.
Niemerow, A. (2012). Super Cleanse: detox your body for long-lasting health and
databases.
Napier Libraries Catalogue see OPAC link to Napier Library Catalogue. Can try City Loan.
Other NZ libraries on New Zealand Libraries Catalogue Can try to interloan
Napier Libraries Catalogue sample resources:
Farrer-Halls, G. (2006). Natural beauty recipe book: how to make your own organic
cosmetics and beauty products. Gloucester, Mass: Quarry Books.
Farrer-Halls, G. (2004). Soap and Scent: recipes for natural beauty. Gloucester, Mass: Quarry
Books.
Tourles, Stephanie L. (2007) Organic body care recipes: 175 homemade herbal formulas for
glowing skin and a vibrant self. North Adams: Mass. Storey Pub.
Each book is likely to have an index or bibliography or both and from these additional
information can be found within the book and from other related authors the author consulted
in the writing of the book.
Open Polytechnic Catalogue resource examples of search for New Zealand organic standards:
Bio-grow New Zealand Organic Standards: Certified Bio-Gro New Zealand Organic. (2001).
New Zealand Biological Producers and Consumers Council. Auckand, New Zealand: New
Zealand Biological Producers and Consumers council.
Certified Bio-Gro organic production standards. (1994).New Zealand Biological Producers &
Consumers Council. Auckland, N.Z: The Council.
Bio Dynamic Farming and Gardening Association of New Zealand (1999) New Zealand
production standards for certified biodynamic agriculture. Napier, N.Z: Bio Dynamic
Farming and Gardening Association of New Zealand.
Biodynamic Farming and Gardening Association in New Zealand. (c1993) Demeter
Certification Trademark production standards for New Zealand: biodynamic agriculture.
Napier, N.Z.: Biodynamic Farming and Gardening Association of New Zealand
Newspaper Articles
Collections in Library however digitised newspapers are easier to search for keywords.
Newstext
Press Display
Australian and New Zealand Reference Centre
Databases www.hastingslibrary.co.nz/databases
Full text articles can be found in our Online Databases, for example:
Health and Wellness Resource Centre
Brookers Database for New Zealand legislation for example. Food additives Act,
Academic OneFile
Masterfile Premier
Proquest Science
Newztext
Opposing Viewpoints in Context
Global Issues in Context
Virtual Reference Library
Science in Context
RDS Business and Management Practices
One particular database called Opposing Viewpoints database is useful for
providing a range of topics on debatable topics and could be useful for looking
at claims about organic beauty products and cosmetics.
For example, keywords organic cosmetics claims finds this useful article: Jordan,
Katy. "Consumer groups hit organic product labels." Boston Herald 11 Mar. 2010: 021.
Opposing Viewpoints In Context. Web. 13 June 2013. Gale Document Number:
GALE|A221047639
You can read thousands of articles in journals and newspaper, and explore many other
resources online. Most are available to use from home. To log in, use your library card
number, also your library PIN number in some cases. Some of these databases are also be
searchable through our new Catalogue, from May 2013. These have the topic Ktui Database.
To use in the libraries (no charge) please ask at the upstairs desk in Hastings Library. Usual
printing charges apply.
Open Polytechnic library databases or other formats such as e-books:
Dayan, N. (2011). Formulating, Packaging, and Marketing of Natural Cosmetic
Products [electronic resource]. Hoboken: John Wiley and Sons.
**The Open Polytechnic library gives access to the Standards New Zealand
Online Library. A search for the phrase organic cosmetics found NS
8410:2003. This sets out the minimum requirements for the production,
handling, processing and labelling of organic product including plants, and
plant products and animal and animal products: date modified 21/10/2003
(Standards New Zealand, 2003)
entqr=0&sort=date%3AD%3AL
%3Ad1&output=xml_no_dtd&client=foodsafety&ud=1&oe=UTF-8&ie=UTF8&proxystylesheet=foodsafety&site=foodsafety&q=organic+cosmetics&btnG=Searc
h
Referral to another person or agency: You could get info from existing companies or
customer requests for products. For example, Farmers Markets or Home and garden
show.
New Zealand Sources: Yearbooks, Mims new ethical, New Zealand Standards Catalogue,
Radio New Zealand. WOOF handbook, World Wide Opportunities on Organic Farms
handbook (www.wwoof.co.nz).
International Sources: Opposing Viewpoints database, multimedia database slideshare.com,
scribd.com or U-tube, A range of books and other formats such as e-books in Kotui Catalogue
and other library catalogues.
Citation: Hastings District Libraries. (2013). Search Strategy/Path Finder. Unpublished
Template: Hastings, NZ: Author.
standards that emerged were Biogro and Demeter. The Universal business directory was very
useful for finding similar businesses that sell organic cosmetics and beauty products. Many of
these businesses had their own webpages, FAQs or Facebook pages. The Woof handbook
(World Wide Opportunities on Organic Farms handbook (www.wwoof.co.nz) would also be
useful for searching for organic producers in a particular locality. (WORD COUNT 667)
Be conscious of who you are speaking with, that is your audience; who they are
and for what purpose they want the information. For example is it information for
a business owner, high school student, teacher, government department, personal
curiosity, backpacker, builder,etc.
A short summary of your purpose is as follows: 1. Define the topic 2. Identify key
concepts from within the topic 3. Add terms that relate in some way to your key
concepts (Concept map/brainstorm on paper) 4. Identify the best places to search 5.
Plan your search strategy 6. Create search strings 7. Track your searching. (The Open
Polytechnic, 2013, p.13).
Reference Interview: On the enquiry form take down their contact details. Ensure
you are spelling correctly, including jargon and personal pronouns. Then ask them
what information they have already. Ask them how much information they need. Use
open and closed questions and paraphrasing to find their real need. This Reference
interview at the outset will take only a few minutes but we want to find out what the
patron really wants before pushing pages or URLs
Reference Interview tips: Write down What I know and What I would like to Know
(Chowdhury, G., 2001, p.5) before searching the catalogues or directing him/or her to some
resources that best matches the library users information wants, needs or expectations, using
the best of your memory, knowledge, search skills and abilities. Determine the exact
information required to solve a problem to accomplish and assignment, etc. Repeat the
question back to the customer to ensure you have understood the question(s). That is, what is
wanted and what is known about what is wanted. You then have to communicate what
resources are available, how those resources are constructed and what is known about the
structure of those resources (Dalrymple, P, 2011, p.107-108).
Reference Interview Continued: Clarify the questions. Take notes recording any
key concepts, questions and keywords. You can identify keywords using
dictionaries, thesauri etc. You can write any keywords down. Clarify questions using
who? which? what? when? where and why? questions. Identify key concepts (in our
literature search example Demeter and Bio-gro standards), write down related
keywords and search terms and pay attention to any limits or parameters around
questions such as key dates, year limits, location limits and other limits with the
library user. Write down What I know and What I would like to Know (Chowdhury,
G., 2001, p.5) before searching the catalogues or directing him/or her to some
resources that best matches the library users information wants, needs or
expectations, using the best of your memory, knowledge, search skills and abilities.
Determine the exact information required to solve the problem.
Reference tools and techniques can be used to assist with reference questions such
as a reference enquiry form, reference statistics, reminder reference interview
questioning form, pathfinders, concept mapping, reference brochures and training
with use of a your knowledge of natural language searching and controlled
vocabulary, subject heading searched, different search engines and different
repostitories.
Keyword and subject headings.
A quick browse of a keyword and clicking through to a most relevant resource will likely
bring up subject headings and related subject heading from the classification scheme of the
library. This is important because subject headings and related subject headings allow a
search using the controlled vocabulary of the Dewey decimal classification scheme or
Library of Congress Classification scheme of a public or university library.
Use different catalogues, repositiories and search engines. Look for a range of formats.
Try to include a range of formats in your literature search, including encyclopaedia,
dictionary, atlas, databases, books, journal articles, e-books, dvds, newspapers and internet.
Encourage use of physical library resources as well as virtual resources. You want to direct
them to the most relevant information available whilst introducing them to a range of sources
which will be new and interesting.
Defining your topic: If there is a good match between key words and subject headings you
are well on the way to defining your topic. Almost always there will be related topics. Your
goal is to direct library users to resources where they can find the information they need. You
do not need to find all the information for them however in your accumulation of resources to
present the library user with your literature search you are responding to their key question
with your knowledge of a variety of resources available from a variety of direct and indirect
reference resources that are reputable (both New Zealand resources, Maori reference
resources and International resources).
Searches of this database with the search strings, using Boolean operators, phrase
searching, truncation and wildcards bring better results. New staff can try these
themselves and see how their results compare. Any further detailed questions please do
not hesitate to contact me.
Boolean/Phrase: organic cosmetics (phrase searching). 151 results.
Serrano, A. (2013). DO THEY REALLY WORK? Instyle, 20(4), 281-286
Bender, M. (2002), Makeup goes organic. Health (Time Inc. Health), 16(4), 116
The Boolean AND : organic AND cosmetics AND green
The Boolean OR : beauty products OR organic beauty products, 75, 717 results.
The Boolean OR/wildcard: green cosmetics OR allerg*c products,
The Boolean OR/phrase search New Zealand standards, OR organic standards
The Boolean OR Demeter standards OR organic standards. 26, 216 results
The Boolean OR: Demeter standards OR Biogrow standards OR Organic standards. 26, 216
results
Kincaid, H. (2012). Are Organic Standards in Trouble? Mother Earth News, (253), 16.
The Boolean NOT: organic products NOT organic food,
The Boolean NOT: cosmetics, NOT skincare,
The Boolean NOT: green products NOT food. 102, 546 results
The WILD CARD: organic* 193,465 results.
The WILD CARD: Organic * cosmetics 4796 results.
Boolean NOT/phrase : "organic standard" NOT school 185 results
Draft Organic Standard attracts interest. (2008). Australian and New Zealand Grapegrower &
Winemaker, (539), 41.
WILDCARD: Organic * cosmetics 4796 results.
You can email any of these results to an email address. Keep a record of your search by
viewing the history search.
Make any further records on your literature list/Pathfinder or reference list. Encourage any
customer you are assisting email their search results to themselves. They will get a full text
article. They may also print pages.
Close out of the database, follow up with the customer and then move on to look at any
additional materials.
If you have any additional questions please do not hesitate to contact me.
Regards,
Team Leader Reference assistant
Helena Mc Keever.
Dalyrymple, P.W., & Smith, L.C. (2011). Organisation of information and search
strategies. In R. E. Bopp & L.C. Smith (Eds.), Reference and information
services: An introduction (4th ed., pp.95-120). Englewood, CO: Libraries
Unlimited.
Hastings District Libraries. (2013). Search Strategy/Path Finder. Unpublished
Template: Hastings, NZ: Author.
Katz, W. A. (2002). Rules of the search. In Introduction to reference work (8th ed.,
Vol.2., pp.141-164). New York: McGraw-Hill.
Kluegel, K. (2011). Electronic resources for reference. In R. E. Bopp & L.C. Smith
(Eds.), Reference and information services: An introduction (4th ed., pp. 121159). Englewood, CO: Libraries Unlimited.
Lane, N.D., Chisholm M., & Mateer, C. (2000). Selecting information packages. In
Techniques for student research: A comprehensive guide to using the library
(pp.107-120). New Yourk: Neal-Schuman.
Pickard, A, J. (2007). Introduction. Research Methods in Information (pp. xiii-xix).
London: Facet.
The Open Polytechnic of New Zealand. (2013). Module 4: Identifying and selecting
appropriate information sources. In 72270 Information Sources and Services.
Lower Hutt, New Zealand: Author.