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Date:

TP14 076.pdf
02-27-14

PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:

See Table Below
SUBJECT:
Measure to Prevent a False Size Detection at the Reader Assembly
PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:
Products Affected:
imageRUNNER ADVANCE 4051
imageRUNNER ADVANCE 4051G
imageRUNNER ADVANCE 4045
imageRUNNER ADVANCE 4045G
imageRUNNER ADVANCE 4035
imageRUNNER ADVANCE 4035G
imageRUNNER ADVANCE 4025
imageRUNNER ADVANCE 4025G
imageRUNNER 3245
imageRUNNER 3245G
imageRUNNER 3245i
imageRUNNER 3235
imageRUNNER 3235G
imageRUNNER 3235i
imageRUNNER 3230
imageRUNNER 3230G
imageRUNNER 3225
imageRUNNER 3225G
DADF-AG1
(iA4000)
Platen Cover Type R
(iA4000)

Serial Numbers Affected:

HRM00001 ~ HRM06252
HRR00001 ~ HRR00574
HRN00001 ~ HRN09000
HRS00001 ~ HRS00670
To be informed
HRT00001 ~ HRT00652
To be informed
HRU00001 ~ HRU00640
All Affected/ Discontinued
All Affected/ Discontinued
All Affected/ Discontinued
All Affected/ Discontinued
All Affected/ Discontinued
All Affected/ Discontinued
All Affected/ Discontinued
All Affected/ Discontinued
All Affected/ Discontinued
All Affected/ Discontinued
HYU00001 ~ HYU21052
00000001 ~ 30909301

GENERAL:
This Technical Publication covers a measure to prevent a false size detection at the reader assembly.
DETAILS:
Symptom:
Slamming the platen cover or the ADF may cause false original-size detection. For instance, a LTR size
original is incorrectly detected as an 11X17 size original.

THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO,
CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE
BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED.
For additional technical information, please visit the Canon Engineering Services and Solutions Division website at:
www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.

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Cause:
When closing the ADF or the platen cover, the open/close detection sensor [1] is turned on and original-size
detection starts at a distance [a] from the original size sensor [2] to the ADF (platen cover) [3]. However, if
the ADF (platen glass) [3] is slammed shut, the sensor starts to detect the original-size at a smaller distance
[b] from the original size sensor [2] to the ADF (platen glass). In this case, the ADF (platen cover) [3] and
the original [4] become closer, which causes the sensor to falsely detect the ADF (platen cover) [3] as the
original [4] resulting in the above symptom.

FACTORY MEASURE:
A) Platen Cover Type for the imageRUNNER ADVANCE C4000 Series and imageRUNNER 3200 Series:
The retaining plate [1] attached to the platen cover has been changed from the old type [A] (FC8-6450-000)
to a new type[B] (FC8-6450-010) to keep enough distance from the size sensor to the platen cover when the
size detection starts.

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B) ADF type (common for all models)

The rib of the ADF, indicated in a red box below, has been changed in shape from the old type [A] to a new
type [B] to keep enough distance from the size sensor to the ADF when the size detection starts.

SERVICING PROCEDURE:
If this symptom should occur, check the operating condition of the main body (platen cover type/ ADF type)
then prepare the following parts first and then follow the steps below.
A) Platen cover type R:
Prepare the new retaining plate (FC8-6450-010) for the imageRUNNER ADVANCE C4000 Series and
imageRUNNER 3200 Series.
B) ADF type
Prepare the sensor lever sheet B (4Y8-0019-000).

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A) Procedure for the Platen Cover Type R

Common for the imageRUNNER ADVANCE C4000 Series and imageRUNNER 3200 Series.
1) Remove the 4 screws [2] of the right and left hinges [1] to detach the hinges and the retaining plates [3].

2) Replace the old retaining plate [A] with the new type [B]. Attach the part in reverse order of Step 1.

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B) Procedure for ADF type

As the disassembling procedure varies depending on models, go through the disassembling procedure for
each modelfirst. Next, refer to the common work procedure and then attach the sensor lever sheet B.
iR-ADV 4051/4045/4035/4025 Series
1) Disconnect the connector [2] of the ADF [1].

2) Remove the 4 screws to detach the reader rear cover. Go to Step 1 of the common work procedure.

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imageRUNNER 3245/3235/3230/3225 Series

1) Disconnect the ADF connector [1].

2) Remove 4 screws [2] to remove the reader rear cover [1] and then go to Step1 of the common work
procedure.

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Common procedure
1) Remove the 2 connectors [1] and the 1 screw [2] to detach the sensor holder [3].

2) Remove the spring [1] and the open/close sensor arm [2].

3) Clean the attaching surface with alcohol and attach the sensor lever sheet B (4Y8-0019-000) [2] to the
open/close sensor arm [1] with reference to [a][b].
4) Attach the part in reverse order from Step 2.

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SERVICE PARTS:
Description

Part Number

P.C. Page

FC8-6450-000

Old

D10

1
New

PLATE, RETAINING

FC8-6450-010

SHEET SENSOR LEVER, B

4Y8-0019-000

Old
400

2
New

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