Magic Quadrant For Network Performance Monitoring and Diagnostics

17/07/2015
MagicQuadrantforNetworkPerformanceMonitoringandDiagnostics
MagicQuadrantforNetworkPerformance
MonitoringandDiagnostics
10February2015ID:G00263101
Analyst(s):VivekBhalla,ColinFletcher,GarySpivak
VIEWSUMMARY
Networkprofessionalssupportanincreasingnumberoftechnologiesandservices.WithadoptionofSDN
andnetworkfunctionvirtualization,troubleshootingbecomesmorecomplex.IdentifytherightNPMD
toolstodetectapplicationissues,identifyrootcausesandperformcapacityplanning.
ACRONYMKEYANDGLOSSARYTERMS
AANPM
ApplicationAwareNetwork
PerformanceMonitoring
APM
ApplicationPerformanceMonitoring
CSP
CommunicationsServiceProvider
EUE
EndUserExperience
MarketDefinition/Description
IPM
InfrastructurePerformance
Thisdocumentwasrevisedon23February2015.Thedocumentyouareviewingisthecorrectedversion.
Formoreinformation,seetheCorrectionspageongartner.com.
ITOA
ITOperationsAnalytics
MPLS
MultiprotocolLabelSwitching
NPB
NetworkPacketBroker
NFM
NetworkFaultManagement
NFV
NetworkFunctionVirtualization
SDN
SoftwareDefinedNetworking
SNMP
SimpleNetworkManagementProtocol
VPN
VirtualPrivateNetwork
Networkperformancemonitoringanddiagnostics(NPMD)enablenetworkprofessionalstounderstandthe
impactofnetworkbehavioronapplicationandinfrastructureperformance,andconversely,vianetwork
instrumentation.Otherusersandusecasesexist,especiallybecausethesetoolsprovideinsightintothe
qualityoftheenduserexperience.ThegoalofNPMDproductsisnotonlytomonitornetwork
componentstofacilitateoutageanddegradationresolution,butalsotoidentifyperformanceoptimization
opportunities.Thisisconductedviadiagnostics,analyticsanddebuggingcapabilitiestocomplement
additionalmonitoringoftoday'scomplexITenvironments.Atanestimated$1.1billion,theNPMDmarket
isafastgrowingsegmentofthelargernetworkmanagementspace($1.9billionin2013),andoverlaps
slightlywithaspectsoftheapplicationperformancemonitoring(APM)space($2.4billionin2013).
Monitoring
MagicQuadrant
EVIDENCE
Figure1.MagicQuadrantforNetworkPerformanceMonitoringandDiagnostics
"JDSUtoSeparateIntoTwoIndustryLeadingPublic
Companies,"JDSU,10September2014.
"NetScoutSystemstoAcquireDanaher's
CommunicationsBusiness,"13October2014.
NOTE1
SPECIFICHARDWARELIFESPAN
CONSIDERATIONSFORNPMDSYSTEMS
WhenevaluatingandselectinganNPMDsolution,itis
importanttokeepinmindthatanypacketdata
storinghardware(whetherderivedfromtheNPMD
vendororathirdparty)willbesubjectedtoheavy
amountsofstrainduetonetworkinput/output(I/O)
anddiskI/Oactivity.Thiswillhaveanimpactonthe
lifespanofthehardwareequipment.
NOTE2
HONORABLEMENTIONS
Thefollowingvendorswereclosetopassingthe
requirementstobeincludedinthisresearch,andcould
beincludedinfutureversionsofthisMagicQuadrant
underappropriatemarketconditions:
Source:Gartner(February2015)
VendorStrengthsandCautions
AppNeta
Foundedin2011,BostonbasedAppNetafocusesonapplicationperformancemonitoring.Itacquired
significantintellectualpropertyandaninstalledbasefromthenowdefunctApparentNetworks.Muchof
http://www.gartner.com/technology/reprints.do?id=129UJJW9&ct=150211&st=sb
Emulex(Endace)Thevendordidnotqualifydue
tothelackofflowanalysisintheoffering.Emulex
(Endace)buildscustomhardwareandsoftware
solutionsthatprovidedetailedpacketrecording,
andoffersassociatedmonitoringsoftwarefor
thoseorganizationswithrequirementsforhigh
performanceandaccuracy.
ExtraHopThevendordidnotqualifyfor
inclusionduetothelackofNetFlowcollectionin
theoffering.ExtraHop'seasilydeployedappliances
anddeepvisibilityintoapplicationsandnetwork
topologymakeitanexcellentjumpingoffpoint
forthoselookingforaneasyapproachtosolving
applicationperformanceneeds.
ExtremeNetworksThevendordidnotqualify
forinclusionduetothelackofIPFIXcollectionin
theoffering.ExtremeNetworks'NetSighttool
providespacketandNetFlowcollectionforwired
andwirelessnetworksviaadistributed
client/serverarchitecture.Thetoolalsoincludes
policy,inventoryandaccesscontrolmanagement
components,whichsetsitapartfromtraditional
NPMDvendors.
PaesslerThevendordidnotqualifyforinclusion
duetotheinabilitytosupport10Genvironments
atfulllinerateviaasingleinstanceofthetool.
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theheritageofthecompanycomesfromNPMD.AppNetaisfocusedoneasytodeploy,inexpensiveSaaS
basedsolutions.ItsNPMDtechnologieshavechangedduringthepast12months,andAppNetaisnow
morefocusedonapplicationvisibility.
AppNeta'scoreNPMDfeaturescomefromitsAppViewproduct(forsyntheticapplicationavailability
monitoring),enhancedwithSaaSspecificmonitoringforSalesforce,ServiceNow,MicrosoftDynamicsand
Office365,GoogleDocs,NetSuiteandathenahealth.FlowViewprovidestrafficanalysisincludingboth
deeppacketinspectionandflowanalysis.TheuniquecomponentoftheofferingisPathView,which
providesdeeppathanalysisalongwithpatentedcapacitymeasurement.
MostofAppNeta'simprovementstodatehavebeenfocusedonapplicationmeasurement,andtheefforts
arelargelyseenintheTraceViewproduct,whichprovidesAPMformodernWebapplications.Whilethe
deploymentcharacteristicsofeachsolutioncomponentvarybetweenlittle(smallphysicalorsoftware
appliances)tonofootprint,thecoreanalysisisdoneviaaSaaSdeliveredportal.AppNetadoessupport
onpremisesdeploymentsforcoreNPMDfeaturesaswell.
AppNeta'sNPMDrevenueisbetween$5millionand$10millionperyear.AppNetadidnotrespondto
requestsforsupplementalinformationand/ortoreviewthedraftcontentsofthisdocument.Gartner's
analysisforthisvendoristhereforebasedonothercrediblesources,includingpreviousvendorbriefings
andinteractions,thevendor'sownmarketingcollateral,publicinformationanddiscussionswithmore
than200enduserswhoeitherhaveevaluatedordeployedeachNPMDproduct.
Strengths
Itsfullfeaturedoffering,includingAPMandNPMDwithinlightweightSaaSdelivery,appealstothose
wishingtoexperimentwithtechnologieswithoutlargecapitalinvestment.
PathView'scapabilities,includingmultipleapplianceformfactorsandhardware/softwaredeployment
options,appealtothosewishingtomeasuredistributednetworksandbranchoffices.
AppNetahasbenefitedfromthegrowthinSaaSuseamongenterprisesthisdifferentiatesitfrom
offeringsthatfocusonpacketornetworkbuyersonly.
Cautions
ManagementchangesacrossseveralexecutiveareashaveresultedinadecreasingfocusonNPMD.
AppNetaisshiftingitsproductandmarketingfocusawayfromnetworkmonitoringbuyerswho
representasignificant(ifslowergrowing)portionofitscurrentcustomerbase.
ThemoduleswithinAppNeta'sofferingarelinkedtogether,buttheydonotshareacommonuser
interfaceorbackenddatastore,creatingsomefragmentationandinconsistencywithintheoffering.
Automic(Orsyp)
AutomicacquiredOrsypinMay2014.AutomichasU.S.headquartersinBellevue,Washington,with
globalheadquartersinAustria.Whilethecompanyisfocusedonworkloadautomation,applicationrelease
automationandautomatedserviceorchestration,theacquisitionofOrsypprovidedthemeanstobuilda
dedicatedbusinessunitfocusedonNPMD.Orsyp'sNPMDtool,whileoriginallyrootedinqualityofservice
(QoS)orienteddeeppacketinspectioncapabilitiesdevelopedinternally,isfocusedontheSysloadand
Streamcoreproducts.Orsyp'sSysload5.80providesperformanceandendpointmonitoringcapabilities,as
wellascapacityplanning.Streamcore6.2addsWANoptimizationandnetworkperformancemonitoring
capabilities.RecentfeatureinclusionsareenhancedNetFlowcollections(NetFlowv.9collectioncapabilities
onthecentralmanagementconsole),10Gbpssupportandarenovatedserviceorientedscorecard
dashboard.Streamcoreprobescanmanageupto10GbpsoftrafficforclassificationandQoS,andprobes
canbestackedtomanageupto40Gbpsinmonitoringonly.Theimprovedscorecarddashboardprovides
theabilitytoconsolidatelargenumbersofsitesanddozensofapplicationswithdrilldowncapabilities
throughsite,application,flowandpackets.
Automic(Orsyp)NPMDrevenueisbetween$11millionand$20millionperyear.
Strengths
Complementarytechnologieshavebeenconsolidatedtoprovideawellroundedoverallsolution,
includingtheabilitynotonlytomonitor,butalsotodepicttheQoSandapplicationdelivery.
Thevisuallycompellinguserinterfacecapturestypicaloperatorworkflowswell,including
troubleshootingandoptimizationusecases,anddemonstratesaninnovativeapproachtopresent
multipledimensionsofstatuseasily.
AspartofAutomic,theNPMDsolutionisnowpartofalargercompany(combinedrevenueis
roughlytriplethatofOrsypalone)withgreaterresources,andwhichboastsasolidnetworkof
partners(35channelpartnersoutsideoftheAmericas).
Cautions
TheformerOrsypsolutionsarenowpartofalargerorganizationthathasitsprimaryfocusonother
technologies,makingNPMDanevensmallerfocuswithinAutomicthanitwasunderOrsyp.
WhileAutomic(Orsyp)conductsbusinessglobally,ithasnotyetbroadlyexpandeditsNPMDinstalled
baseoutsideofEMEA.
ResourcesdevotedtoNPMDarelimitedforthismidsizeorganization.
CATechnologies
CA'sextensivehistoryandproductsetforNPMDwasbuiltovermanyyearsofacquisitionsandorganic
development.Foundedin1976andbasedinIslandia,NewYork,CA'sR&Dcentersspanmultiple
locations,butarecentralizedinFortCollins,Colorado,forcoreNPMDfunctions.CAhasthelargestfocused
revenuewithintheIToperationsmanagement(ITOM)area,includinganextensiveproductportfolio.CA
hasbeenundergoingrapidchange,includingshiftsinstrategyaroundlongtermplans.
CA'sofferingsforthisMagicQuadrantarebasedontheCAPerformanceManagementsolution,and
completedwithotherofferingsincludingCANetworkFlowAnalysis,CAUnifiedCommunicationsMonitor,
andCAApplicationDeliveryAnalysis(ADA),whichisfocusedonpacketlevelinspection.Ifadditionaldepth
isneeded,CAhasareferralrelationshipandintegrationwithNetworkInstruments'ObserverGigaStor
productforpacketstorageandanalysis.CAhasotherproductsforphysicalandvirtualsystemsand
operatingsystemmonitoring.DatafromtheCAcomponentsisrolledintoCAPerformanceManagement,
Paessler'sPRTGtoolprovidesagentlessserver
monitoring,networkfaultmonitoring,flow
monitoringandpacketsniffertechnologyto
determineapplicationusage.Thesolutionis
aggressivelypricedandisavailableviaatry
beforeyoubuygotomarketstrategy.
SidebandNetworksThevendordidnotqualify
forinclusionduetoalackofflowanalysisand
sufficientcustomers.Thecompanyisanew
startuphavingbeenfoundedin2012.Sideband
Networksraised$6millioninSeriesAfundingin
February2014.Thetoolingestspacket,SNMPand
logdata,whichissenttoananalyticsenginethat
producesatopologicalandtrafficflowmodeland
overlaysapplicationusagepatterns.Sidebandis
addingsupportforcommonflowformatsin1Q15.
SolarWindsThevendordidnotqualifyfor
inclusionduetotheinabilitytosupport10G
environmentsatfulllinerateviaasingleinstance
ofthetool.SolarWindsNetworkPerformance
Monitorbringspacketinspectionandanalysis
capabilitiesviaadistributedsoftwarebased
deploymentmodel.Theproductalsosupportsup
to300,000flowspersecond,andpresentsacost
effectiveandpotentiallymarketdisrupting
technology.
SplunkThevendordidnotqualifyforinclusion
duetotheinabilitytosupport10Genvironments
atfulllinerateviaasingleinstance.SplunkApp
forStreamtakesthecompany'sabilitytoparse
andanalyzelogandmetricdataandappliesthe
sametechniquetowiredata(packetandflow
records).Thisdistributedsoftwarebasedsolution
canbedeployedviaSaaSoronpremises,and
offerstheabilitytocombinemachinelogdatawith
insightderivedfromthenetworkdomainina
consolidatedfashiontohighlightmeaningfulinsight
inaconsumablemanner.
EVALUATIONCRITERIADEFINITIONS
AbilitytoExecute
Product/Service:Coregoodsandservicesofferedby
thevendorforthedefinedmarket.Thisincludes
currentproduct/servicecapabilities,quality,feature
sets,skillsandsoon,whetherofferednativelyor
throughOEMagreements/partnershipsasdefinedin
themarketdefinitionanddetailedinthesubcriteria.
OverallViability:Viabilityincludesanassessmentof
theoverallorganization'sfinancialhealth,thefinancial
andpracticalsuccessofthebusinessunit,andthe
likelihoodthattheindividualbusinessunitwillcontinue
investingintheproduct,willcontinueofferingthe
productandwilladvancethestateoftheartwithinthe
organization'sportfolioofproducts.
SalesExecution/Pricing:Thevendor'scapabilitiesin
allpresalesactivitiesandthestructurethatsupports
them.Thisincludesdealmanagement,pricingand
negotiation,presalessupport,andtheoverall
effectivenessofthesaleschannel.
MarketResponsiveness/Record:Abilitytorespond,
changedirection,beflexibleandachievecompetitive
successasopportunitiesdevelop,competitorsact,
customerneedsevolveandmarketdynamicschange.
Thiscriterionalsoconsidersthevendor'shistoryof
responsiveness.
MarketingExecution:Theclarity,quality,creativity
andefficacyofprogramsdesignedtodeliverthe
organization'smessagetoinfluencethemarket,
promotethebrandandbusiness,increaseawareness
oftheproducts,andestablishapositiveidentification
withtheproduct/brandandorganizationintheminds
ofbuyers.This"mindshare"canbedrivenbya
combinationofpublicity,promotionalinitiatives,
thoughtleadership,wordofmouthandsalesactivities.
CustomerExperience:Relationships,productsand
services/programsthatenableclientstobesuccessful
withtheproductsevaluated.Specifically,thisincludes
thewayscustomersreceivetechnicalsupportor
accountsupport.Thiscanalsoincludeancillarytools,
customersupportprograms(andthequalitythereof),
availabilityofusergroups,servicelevelagreements
andsoon.
Operations:Theabilityoftheorganizationtomeet
itsgoalsandcommitments.Factorsincludethequality
oftheorganizationalstructure,includingskills,
experiences,programs,systemsandothervehicles
thatenabletheorganizationtooperateeffectivelyand
efficientlyonanongoingbasis.
CompletenessofVision
MarketUnderstanding:Abilityofthevendorto
understandbuyers'wantsandneedsandtotranslate
thoseintoproductsandservices.Vendorsthatshow
thehighestdegreeofvisionlistentoandunderstand
buyers'wantsandneeds,andcanshapeorenhance
thosewiththeiraddedvision.
MarketingStrategy:Aclear,differentiatedsetof
messagesconsistentlycommunicatedthroughoutthe
organizationandexternalizedthroughthewebsite,
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whichprovidesasingleuserinterfaceandreportingsystemacrossthecomponents.Whendepthis
needed,therearedrilldownsintothespecificproducts.
CA'sNPMDrevenueisbetween$151millionand$300millionperyear.
Strengths
CA'sbroadportfolioincludesmanyfunctionalareas,withastrongpartnerandinternalservice
capabilitytoimplementandmaintainthesolutions.
CAchangeditsdevelopmentorganizationduringthepasttwoyearsinordertobecomemoreagile
toincreasereleasevelocity,providingpointreleaseswithfixesandnewfunctionalityeverythreeto
fourmonths.
CA'sfinancialviability,andthefactthatthecompanyispublic,showsthereislimitedriskto
businessstabilityinvolvedindoingbusinesswiththecompany.Newleadershipwithaproventrack
recordofinnovationisadeparturefrompreviousleadership.
Cautions
ComplexityandsizeoftheCAproductportfoliocontinuestobeanissue.
ScalabilityofpacketanalysisandmanagementoftheADAprobesarecommonusercomplaintsthe
productdoesn'thavethesamescaleissueswhendealingwithSNMPorflowdata.
Theproductiscurrentlydesignedandusedbycustomersprimarilyforreportinganddashboard
purposesversusguideddiagnostictroubleshooting.
Cisco
Cisco'slargehardwareinstalledbaseacrossnetworkenvironmentsgivesitalargeaddressablesetof
customersacrossverticals.Withextensivesoftware,Ciscoprovideswhatcustomersneedtomanagea
Ciscocentricenvironment.Foundedin1984,withheadquartersinSanFrancisco,California,Ciscois
focusedonmovingfromanetworkhardwarecentriccompanytoincludeunifiedcommunications,server
hardware(UnifiedComputingSystem[UCS]),managementsoftwareandextensiveSaaScapabilitiesfor
collaboration.
advertising,customerprogramsandpositioning
statements.
SalesStrategy:Thestrategyforsellingproductsthat
usestheappropriatenetworkofdirectandindirect
sales,marketing,service,andcommunication
affiliatesthatextendthescopeanddepthofmarket
reach,skills,expertise,technologies,servicesandthe
customerbase.
Offering(Product)Strategy:Thevendor'sapproach
toproductdevelopmentanddeliverythatemphasizes
differentiation,functionality,methodologyandfeature
setsastheymaptocurrentandfuturerequirements.
BusinessModel:Thesoundnessandlogicofthe
vendor'sunderlyingbusinessproposition.
Vertical/IndustryStrategy:Thevendor'sstrategy
todirectresources,skillsandofferingstomeetthe
specificneedsofindividualmarketsegments,including
verticalmarkets.
Innovation:Direct,related,complementaryand
synergisticlayoutsofresources,expertiseorcapital
forinvestment,consolidation,defensiveorpre
emptivepurposes.
GeographicStrategy:Thevendor'sstrategytodirect
resources,skillsandofferingstomeetthespecific
needsofgeographiesoutsidethe"home"ornative
geography,eitherdirectlyorthroughpartners,
channelsandsubsidiariesasappropriateforthat
geographyandmarket.
Cisco'sofferingsincludeCiscoPrimeInfrastructure(PI)forSNMPandflowmonitoring,configuration
management,andprovisioningCiscohardwaredevices.CiscoPrimeNetworkAnalysisModule(NAM)isan
appliancebasedsolution(physicalserver,physicalmodulewithinadevice,virtualmachine)forpacket
analysis.ThedatacanbeanalyzedviaPI,andtheNAMdevicescanbemanagedcentrally.CiscoPrime
Collaboration(PC)providesmonitoring,configurationmanagementandprovisioningofCisco'sunified
communicationssolutions.Ciscoprovidesworkflowsfortroubleshooting,andfocusesonintegrationwith
Ciscotechnologiesalongwithidentityandaccessmanagement.
Cisco'sNPMDrevenueisbetween$51millionand$150millionperyear.
Strengths
Ciscoisinauniquepositiontosupportitspervasivenetworkinginstalledbase.ItsNPMDsolution
goesverydeepwithinCiscotechnologiesandhasindustryleadingsupportforDay1releasesof
Ciscohardwareandsoftwarewithinthemanagementtechnologies.
FlowgenerationbyCiscodevices(suchasNextGenerationNetworkBasedApplicationRecognition
[NBAR2]includedinApplicationandVisibilityControl[AVC]2.0)areamongthebestandmostuseful
implementationsintheindustry,supportingrecognitionandbasicperformancemonitoringof
thousandsofapplicationtypes.ThisissupportedinboththedevicesandtheNPMDtools,which
leverageNBAR2.
TheuniformUIacrossthePrimeproductsmakesnavigationconsistentacrossmodulesand
implementations.
Cautions
CentralpacketanalysisislimitedinCiscosolutions,sincedataissummarizedofftheNAMdevices.
Thispreventsthecapabilityforhistorical,distributedordeeppacketanalysisafterpacketshavebeen
processed.ThelimitedcapabilityinthisspaceisdoneviaadateduserinterfaceoffaspecificNAM
instance.
CiscoPrimeproductsetsareoftenincludedindeals,andusedforpointsolutionmanagement
unfortunately,thesupportfornonCiscodevicesisminimaltoday,requiringbuyerstopurchase
othermanagementtoolsforavailabilityandperformancemonitoring,includingNPMD.
Analyticscapabilitiesarelimitedmostoftheproductisbasedonreportingandpresentinglarge
reportsofmetricdata.
Corvil
Corvil'sfocushashistoricallybeenontheneedforshorttimescalenetworkmonitoring,suchasinthe
highfrequencytradingmarket.Foundedin2000,CorvilisprivatelyheldandheadquarteredinDublin,
Ireland.ItrecentlyrefocusedonimprovingitsstreaminganalyticsplatformforIToperations,which
broughtsomeinitialactivityfromcustomersoutsideofthefinancialmarketsforthefirsttime.The
companyandproducttransitionbeganinthesummerof2014,withthereleaseoftheCorvilstreaming
analyticsplatform,calledGiga(akaCorvilNet8.2),inwhatisplannedtobea12to18monthtransition.
Thecompanyisalsofocusedongotomarketexpansionviatheindirectsaleschanneltoincludetwotier
distribution,systemintegratorsandserviceproviders(forexample,DimensionData,BT,CenturyLink,
IBMandCSC).Theplatformincludesseveralnewcapabilities,includingautodiscoveryofdatasessionson
thenetwork,pluginstoanalyzeapplicationsandprotocols,supportforbigdataplatformsandtheability
topublishanalyticstreamstobigdataandbusinessintelligence(BI)systems.However,Corvilstilllacks
40Gsupport.
Corvil'sNPMDrevenueisbetween$21millionand$50millionperyear.
Strengths
Theofferingcanmonitorlargeamountsofdataatrapidspeeds.Thiswillappealtocompanies
beyondCorvil'shighspeedtradinginstalledbase,asconceptssuchastheInternetofThings(IoT)
areadoptedintothemainstream.
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Corvil'sNPMDsolutionexcelsintermsofmultisegmentanalysisandaccuracyofpacketanalysis.
IncreasedcapabilitiesonanalyticsandintegrationwithBIsystemsareadifferentiatorandunique
sellingpoint.
Cautions
Theuserinterfaceisgearedtothehighlytechnicalnetworkengineersupportinghighspeeddata
environments,limitingthespeedofadoptionandappealtothoselesstechnicallyproficient.
Therearefew"greenfield"opportunitiesinthecompany'sfinancialverticalcore.Thiswillinvariably
inhibitgrowth.
Thecompanyisstillrelativelysmall,buthasfairlylargetypicaldealsizes,makingitsomewhat
dependentonlargedealsasitmovestoexpandtoabroaderaudience.
FlukeNetworks
FlukeNetworksemergedfromFlukeCorp.'snetworktestingequipmentfordiagnosticscapabilityin2000.
FlukeCorp.andFlukeNetworksarewhollyownedsubsidiariesoftheDanaherCorp.since1998,butthis
willchangegivenDanaher'sOctober2014announcementoftheproposedsaleofitscommunications
business(includingFlukeNetworks)toNetScoutSystems,scheduledtoconcludein1H15.ThefirstFluke
NetworksproductwastheOptiViewNetFlowTracker,anetworktroubleshootingtool.FlukeNetworks'
offeringshaveexpandedbeyondthisinitialfocus,upsellingnewcapabilitiestoitslargefootprintofexisting
OptiViewusers.Acquisitions,suchasVisualNetworksin2006andClearSightNetworksin2009,
expandeditsNPMDportfolio,formingitscoresolution,VisualTruView9.5,whichfeaturesdistributed
voiceoverIP(VoIP)andvideomonitoringsupport,andadvancedpathanalysis.TruViewisdesignedto
servetheneedsoflargeenterprisesandcarriergradeserviceproviders.NetworkTimeMachine9.1(a
scaleoutleveragingTruView)andOptiViewXG12.1(ahandheldapplicationandnetworkdiagnostictool)
completetheNPMDportfolio.TruView'sbroaddatasourcesupportincludespacketanalysis,flowanalysis
andSNMPpolling.Applications,suchasMicrosoftLyncandCitrixenvironments,arealsosupported.
TruViewappliancesaresizedbasedonnetworkstorageandprocessingrequirements.OptiViewXG
providesendpointandadditionaldatatoTruViewtoenablecentralizedtroubleshootinganalysis.In2014,
FlukeNetworkslaunchedthebetaversionofTruViewLive,aSaaSbaseddeliverysolutionwithmonthly
andyearlysubscriptionoptions.
FlukeNetworks'NPMDrevenueisbetween$51millionand$100millionperyear.
Strengths
Strongcontextualdrilldowncapabilitieshelpsimplifydiagnosticandtroubleshootingworkflows.
Flukehasawelldefinedglobalsalesorganizationdemonstratingsuccessviadirectsales(intheU.S.)
andchannelpartners(inEMEAandAsia/Pacific).
TruViewisasinglemodularappliancebasedproductofferingthatallowsthecustomertorepurpose
anduseeachapplianceformultipletypesofdataacquisition.
Cautions
FlukeNetworks'NPMDstrategicroadmapremainsunclearinlightoftheimpendingmergerof
Danaher'scommunicationsbusinesswithNetScout.
QuestionssurroundtheextenttowhichDanaherhasachievedtechnologysharingamongthe
acquiredcompaniesthatformitscommunicationsbusiness(VSSMonitoring,ArborNetworks,
TektronixandFlukeNetworks),translatingtorisksofresourceinefficienciesandcapabilityoverlap.
Whilethevendorcontinuestoinnovate,itsabilitytodemonstrateproductenhancementsand
overallcapabilitieshasregressed.
GenieNetworks
Foundedin2000,GenieNetworkstargetsitssolutionsforthecommunicationsserviceprovider(CSP)
industry.BasedinTaiwan,thecompanylookstoprovidescalableyetcompetitivelypricedsolutions.
BuildingfromacompetencyintraditionalSNMPbasednetworkfaultandperformancemonitoring
capabilities,GenieNetworksalsoincorporatesdeeppacketinspectionandflowanalysisintoitscurrent
offering,GenieATM6.3.1.ThelatestfeaturesincludesupportforMPLSVPNnetworksandextendedtraffic
analysisreports.
ReportingtemplatesforseveralCSPorientedusecasesarepackagedwiththedefaultproduct,andthese
wereaugmentedinthepastyeartoincludegreaterforensicandBGProutinganalysis.Theproducthas
alsobeendevelopedtoappealtosecuritybuyingcenterswiththeinclusionofspoofedIPdetectionand
otheranomalymitigationfeatures.
GenieNetworks'NPMDrevenueisbetween$11millionand$20millionperyear.
Strengths
PrebuiltreportingtemplatessupportkeyCSPcustomersupportandoperationsusecasesoutofthe
box.
Attractivepricingandcarriergradescalabilityshouldcontinuetostimulateenterprisecustomer
interest.
Anappliancebasedproductformfactorsimplifiesimplementation,particularlyinhighlydistributed
environments.
Cautions
CommittedCSPandAsia/Pacificprioritizationcompromisesadoptionbeyondtheseverticaland
geographicalfocalpoints,althoughtheEMEAclientbasehasalmostdoubledinthepast12months.
Theproduct'suserinterface,whiledemonstratingsomenewfeatures,remainsperfunctory
comparedtothemostsophisticatedexamplesinthemarketspace.
Analyticscapabilitiesarebasic,centeredonautomatedbaseliningtosupportanomalydetectionand
onsecurityfocusedusecases.
HP
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Oneofthefirstvendorstoofferenterprisenetworkmonitoringtools,HPhasalonghistoryofinvestment
inthismarket,andasubstantialportfolioandcustomerbase,particularlyinnetworkfaultmanagement.
EvenasHPcontinuestomaintainastrongmarketposition,itscustomerscontinuetoexpressconcernto
GartnerregardingHP'sfocus,strategyandexecution.HP'srecentlyannouncedsplitwilllikelyresultin
littletonodirectimpactonNPMDstrategyandexecution.HP'sNPMDproductpackagingandpricinghas
beenradicallysimplifiedoverthepastyear.AkeycomponentofHP'sBusinessServiceManagement
(BSM)offering,theNPMDsolutionisjoinedbyAPM,eventcorrelationandanalysis,andotherHP
technologiestosupportavailabilityandperformancemonitoring.HP'sNPMDsolutioniscomposedofthe
NetworkNodeManageri(NNMi)v.10.0,availableinCommunity,PremiumandUltimateeditions,with
eacheditiondifferentiatedbythenumberoftypesofincludedSmartPlugins,aswellasHPRealUser
Monitor(RUM)v.9.24(alsoavailableinPremiumandUltimateeditions)fordeeppacketinspection.
HP'sNPMDrevenueisbetween$151millionand$300millionperyear.
Strengths
HP'svisionfortheincreasingroleofIToperationsanalytics(ITOA)technologiesinNPMDisstrong.
Datainterchange,modelingandprocesslevelintegrationwithotherHPsolutionsisrobust.
Thevendoroffersabroadportfolioofcomplementaryavailabilityandperformancemonitoring
products.
Cautions
Usabilityishinderedbymultiple,variedanddateduserinterfacesacrosstheNPMDsolution.
Customersreportdifficultyinimplementationandmanagementofthecomplexsolution.
ImplementationandintegrationofITOAcapabilitiesisnotpervasive,bothwithinNPMDsolution
componentsandacrosstheHPBSMportfolio.
InfoVista
InfoVista'shistoryasacarriergradeandlargeenterprisefocusedNPMDproviderbeganin1995,basedin
LesUlis,France,withaheavyphysicalpresenceinFrance.OfferingsspanNPMD,wirelessnetworkdesign
andplanning,mobilenetworkoptimization,andconfigurationassurance.Productofferingsfocusedon
NPMDincludeVistaInsightforNetworks(whichincludestheVista360UI)forvisualizationacrossthe
componentsinthesolution.Thosecomponentsare5ViewServiceDataManager(fordataaggregation
andanalysisoftherawmetricdata,beforefeedinguptoVistaInsightforNetworks)5ViewNetflow
(appliancesthatprovideflowcollection,supportingNetFlow,sFlow,JFlowandInternetProtocolFlow
InformationExport[IPFIX]datasources)5ViewApplications(appliancesthatprovidedeeppacket
inspectioncapabilities)andthefinalmodule,5ViewMediation(forcollectionofdatafromappliancesdoing
packetandflowanalysisforreportingpurposes).InfoVistaisactivewithincarrierspecificmarketing
activities,andcontributestostandardsbodiesforcarrierservices,suchascarrierEthernetfocusedMetro
EthernetForum(MEF),inadditiontoTeleManagementForum(TMF)andnextgenerationmobilenetwork
(NGMN).ItfocusesontheserviceassurancecomponentoftheTMFframework,andintegrationwith
operationssupportsystem(OSS)architectures.
InfoVista'sNPMDrevenueisbetween$51millionand$150millionperyear.
Strengths
InfoVistaremainsfocusedonsolutionscalability,meetingtheneedsofsomeofthelargestcarrier
andlargeenterprisenetworks.
InfoVistadoescarrierfocuswell,expandingofferingsspecifictothosebuyers,andincreasingsupport
andcapabilityoftheproducts.
FlexibilityoftheInfoVistasolutionallowsittomeetsophisticatedusecases,whichmanyother
vendorscannotmeet.
Cautions
ComplexitywithintheInfoVistaproductlinemayresultinlongleadtimesinimplementation,
difficultywithproductusability,andtypicallyhighlevelsofrequiredconsultingoftendrivenbythe
needtomeetcustomerspecificusecases.
Growthhasbeenslow,sincemostcustomersarecarriersandlargeenterprises,althoughInfoVista
hasbeenintroducingnewofferingstocomplementexistingproductlines.
InfoVistahasaheavyrelianceoncustomersinEMEA,whichmakeup60%ofitsinstalledbase.
JDSU(NetworkInstruments)
In2014,wehavewitnessedthecompletionofJDSU'sacquisitionofNetworkInstruments,itssubsequent
integrationintoJDSU'sNetworkandServiceEnablementbusinesssegment,therecentreleaseofupdates
toitsNPMDoffering,andannouncedplanstoseparateJDSUintotwoentitiesin2015.Whilethisaction
couldprovideadditionalefficienciesandfocusinthefuture,theprecedingbusinessintegrationandsales
enablementeffortsareonlynowbeginningtobearfruitandwillhavetoshiftoncemoreinresponseto
thecomingchanges.TheNetworkInstrumentsunithasfollowedawellestablished,verticallyintegrated
technologydevelopmentstrategy,designingandmanufacturingmostofitsproductcomponentsand
software.AnOEMrelationshipwithCATechnologies,whichhadNetworkInstrumentsprovidingits
GigaStorproductstoCAcustomers,devolvedintoareferralrelationship,butnomeaningfulchallenges
havebeenvoicedbyGartnerclientsasaresultofthis.TwokeypartsoftheNPMDsolutionhavenew
productnames(ObserverApexandObserverManagementServer)andanew,modernUIthatisa
significantimprovement.NetworkInstruments'currentNPMDsolutionsetisnowpartoftheObserver
PerformanceManagementPlatform17,andincludesObserverApex,ObserverAnalyzer,Observer
ManagementServer,ObserverGigaStor,ObserverProbesandObserverInfrastructure(v.4.2).
JDSU's(NetworkInstruments)NPMDrevenueisbetween$51millionand$150millionperyear.
Strengths
Dataandprocesslevelintegrationworkflowsarewellthoughtoutacrossthesolution'scomponent
products.
NetworkInstruments'recentadditionofanetworkpacketbrokerproduct(ObserverMatrix)toits
offeringsmayappealtosmallscaleenterpriseslookingforNPMDandNPBcapabilitiesfromthesame
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vendor.
Packetcaptureandinspectioncapability(viaGigaStor)iswellregardedbyclients.
Cautions
Whilesignificantbusinessintegrationactivitieshavenot,todate,hadaperceptibleimpacton
supportordevelopmentproductivity,thisprocessisongoingandnowpartofalargerbusiness
separationactionthatcouldresultinchallengesinthenearfuture.
TheNPMDsolutionrequiresmultiplecomponentswithdifferinguserinterfacesthatarenot
consistentacrossproducts.
Thesolutionisfocusedonphysicalappliances,withlimitedoptionsbeyondproprietaryhardware.
NetScoutSystems
Foundedin1984andheadquarteredinWestford,Massachusetts,NetScoutSystemsfocusesalmost
exclusivelyonprovidingnetworkperformancemonitoringsolutionstocustomersinenterprise,service
providerandpublicsectormarkets.ThankstoNPMDmarketgrowth,lengthymarkettenureand
acquisitionexecution,NetScoutmaintainsasizablemarketshare.NetScoutisnostrangertochasing
growthandreactivelyextendingitscapabilitiesviaacquisition(acquisitionsincludeNetworkGeneral,
Simena,FoxReplay,PsytechnicsandAccantoSystems),ofparticularinterestisitsrecentannouncement
ofitsintentiontoacquireDanaherCorp.'ssizeablecommunicationsbusiness(whichincludesNPMD
competitorFlukeNetworks)inexchangefor$2.6billionofNetScoutstock.Uponcompletion,the
acquisitionwillincreaseNetScout'sNPMDmarketshare,butattheexpenseofsignificant,potentially
lengthyportfoliorationalizationeffortsduetosubstantialtechnologyoverlap,complexityandthesizeof
theoverallacquisition.Theseeffortswilljoinongoingand,todate,successfulconsolidationofacquired
adjacentanddevelopedcapabilitiesintoNetScout'snGeniusONEv.5.3NPMDsolution.Theproducts
comprisingtheNPMDsolutionincludenGeniusONE,thenGeniusServiceAssuranceSolution(composedof
nGeniusPerformanceManager,nGeniusServiceDeliveryManager,nGeniusEnterpriseIntelligence,
nGeniusForensicIntelligence,nGeniusTradingIntelligence,nGeniusVoice/VideoManagerandtheSniffer
Analysissuite),andnGeniusIntelligentDataSources(includingbothhardwareInfiniStreamAppliances
andVirtualProbesfordatacollection).
NetScout'sNPMDrevenueisbetween$301millionand$500millionperyear.NetScoutdidnotrespond
torequestsforsupplementalinformationand/ortoengageinGartner'sstandardprocedurestoaddress
thecontentsofthisdocument.Gartner'sanalysisforthisvendoristhereforebasedonothercredible
sources,includingpreviousvendorbriefingsandinteractions,thevendor'sownmarketingcollateral,
publicinformationanddiscussionswithenduserswhoeitherhaveevaluatedordeployedeachNPMD
product.NetScouthassuedGartneroverthecontentofthe2014NPMDMagicQuadrant,andthat
lawsuitispending.Inaddition,asnotedabove,NetScouthasrefusedGartner'sinvitationtoengagein
Gartner'sstandardprocedurestoaddressthecontentofthisMagicQuadrant.
Strengths
NetScouthasalargeandloyalcustomerbase.
Oncethirdpartymarketinnovatorshaveprovenmarketdemand,NetScouthassuccessfully
acquiredandintegratedsuchcomplementarytechnologies.
NetScout'spatentedAdaptiveSessionIntelligencetechnologyprovidestechnicaldifferentiationin
supportofgrowingscalabilityrequirements.
Cautions
NetScout'splanned,largeacquisitionofsignificantlyoverlappingtechnologiesmayresultinroad
mapdelays,changesinmarketandproductstrategy,andleadershipchurnthatimpactscustomer
valueinthenearandlongterm,asevidencedbyotheracquisitions.
NetScout'sabilitytoderiveanduseapplicationcontextfromnetworkdatashouldnotbeconfused
withfullAPMcapabilities.
Thehardwaredependentsolutionispricedatapremium,withlimitedupgradepaths.
Niksun
Foundedin1997,headquarteredinPrinceton,NewJersey,Niksunoffersbothnetworkperformanceand
securityproducts.ProductsexistunderthebroadumbrellaoftherecentlyannouncedAlpine4.5,whichis
designedspecificallyforlargescalenetworkmonitoring.Whileofferingappliancesandarchitecturestosuit
networkinfrastructuresofallsizes,thevendor'sNetVCRAlpineappliancesupportshighfidelitydata
captureandanalyticsatspeedsexceeding100Gbps.OtherproductsincludeVirtualNetVCR(NetVCRfor
virtualenvironments),NetTradeWatch(whichoffersvisibilityintothetradingnetworkenvironment),
NetVoiceAlpine(forVoIPoversightandadministration),IntelliNetVCR(portableNetVCRforfield
professionals),FlowAggregatorAlpine(aflowtrafficcollector)andNetBlackBoxPro(ascaleddownversion
oftheappliancethatisdesignedforhighperformancedatacaptureandsimpleanalytics).
Niksunhasprimarilyfocusedonglobalserviceprovidersandotherhighlynetworkdependentindustries,
includinglargefinancialinstitutionsanddefenseandintelligencecommunities.Thevendor'scurrent
NPMDsolutionconsistsoftheNetVCRfamilyofproducts(forlineratepacketcaptureandanalytics).
Niksun'sNPMDrevenueisbetween$21millionand$50millionperyear.Niksundidnotrespondto
requestsforsupplementalinformationand/ortoreviewthedraftcontentsofthisdocument.Gartner's
analysisforthisvendoristhereforebasedonothercrediblesources,includingpreviousvendorbriefings
andinteractions,thevendor'sownmarketingcollateral,publicinformationanddiscussionswithmore
than200enduserswhoeitherhaveevaluatedordeployedeachNPMDproduct.
Strengths
Packetcaptureinexcessof100GandbroadanalysissupportinrecentreleasesallowNiksunto
maintainaleadingpositionathighspeeds.
NiksunprovidesinterfacestoabroadarrayoflargeITvendorsincludingMicrosoft,Cisco,IBMTivoli,
HPArcSight,JuniperNetworks,Gigamon,VMwareandIntel(McAfee),providingcustomerswith
flexibilitywhenusingcomplementarysolutions.
Thevendorhasalonghistoryandremainsaninnovatoratthehighendofthemarketby
introducingnewfeaturesbeforecompetitors.
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Cautions
NiksunisnotpositionedasapureplayNPMDvendordespiteinnovationinthespace.Itsmarketing
collateralleadsfirstwithsecuritysolutions,thenwithitsNPMDsolutions.
Marketpresenceandmessagingarelimited,inhibitinggrowthpotential.
Niksun'sfocusonthepremiumhighendinhibitsitsabilitytoaggressivelyexpanditsinstalledbase.
Riverbed
Riverbed,foundedin2002andheadquarteredinSanFrancisco,California,focusesonapplicationdelivery,
accelerationandperformancemonitoring.Duringthepastfiveyears,Riverbedhasassembledabroadset
ofperformancemonitoringcapabilitiesprimarilythroughacquisition.Theacquiredtechnologies(from
MazuNetworks,CaceTechnologiesandOpnetTechnologies,nowallbrandedasSteelCentralproducts)
haveseenrecentbrandandproductnameupdatestobetterindicatesupportofbothNPMDandAPM,as
wellasrelationshipstoeachother.Furtherintegrationandconsolidationremainsincrementaland
focusedlargelyonthedatainterchangeandanalysisdimensions,asthesolutionstillcomprisesnine
individualcoreproductsofvaryingdeliverymethodshowever,thesolutioncontinuestoprovidemore
thancompetitivetechnicaldepthandbreadth.TheRiverbedNPMDsolutionincludesSteelCentral
Dashboards(previouslyRPMDashboards)v.2.3,SteelCentralNetProfiler(previouslyCascadeProfiler)
v.10.7,SteelCentralNetShark(previouslyCascadeShark)v.10.7,SteelCentralPacketAnalyzer
(previouslyCascadePilot)v.10.7,SteelCentralAppResponsev.9.5,SteelCentralTransactionAnalyzer
(previouslyOpnetAppTransactionXpert)v.17.0,SteelCentralNetSensor(previouslyOpnetAppSensor
Xpert)v.2.0,SteelCentralWebAnalyzer(previouslyOpnetAppResponseXpertBrowserMetrix)v.2.2,and
SteelCentralUCExpert(previouslyOpnetUnifiedCommunicationXpert)v.5.0.
Riverbed'sNPMDrevenueisbetween$151millionand$300millionperyear.Thependingacquisitionof
RiverbedbyThomaBravoandTeachers'PrivateCapitalwasnotfactoredintothisMagicQuadrant
evaluation,asitoccurredaftertheassessmentcutoff.
Strengths
Riverbed'stechnicalbreadthanddepthisoftencitedasakeypositivedifferentiatorincompetitive
evaluations.
Afocusonapplicationdeliveryqualityacrossallsolutioncomponentsisevidentanduseful,
particularlyforthoseinvestedinotherRiverbedofferings.
MultipleITOAcapabilitiesareutilizedacrosssolutioncomponents.
Cautions
Riverbed'sNPMDsolutionisavisiblycomplicatedcombinationofseveraluniqueandcomplex
hardwareandsoftwaretechnologies.
Continuedactivistinvestorinvolvementnegativelyimpactscorporatestabilityandabilitytoexecute.
Productlineandnamingchangescontinuetocreateconfusion.
SevOne
Foundedin2005andheadquarteredinWilmington,Delaware,byaserialentrepreneuranda
technologist,SevOnehasmaintainedrapidgrowthtodate.SevOne'sNPMDsolutionconsistsofthe
SevOnePerformanceApplianceSolution(SevOnePAS)andPerformanceLogAppliance(PLA).The$150
millionventurecapitalfundingfromBainCapitalinJanuary2013remainsthelargestinthehistoryofthe
NPMDmarket.TheSevOnePAShasgainedareputationinthemarketforitsscalabilityandflexible
distributedarchitecture.MonitoringofCitrixinfrastructurethroughtheingestionofAppFlowrecordsis
anothernotablecapability,althoughMicrosoftLyncsupportislimited.
InApril2014,SevOneacquiredRapidEngines,aproviderofloganalyticssolutions.SevOnerecognizedthe
opportunitythatsuchtechnologypresentedtonetworkdomainspecialists,and,inJune2014,broughtto
marketitsPLAproductthatenabledasingleclickmetrictologcorrelationview.Otherfeature
improvementsincludeenhancedWLANtrafficanalysisreporting,whichprovidessoundlogical
representationthroughanintuitiveUI.
SevOne'sNPMDrevenueisbetween$51millionand$150millionperyear.
Strengths
IntegrationofPLAhasbeenrapidlyexecutedupon,successfullyaddingvaluetotheportfolio.
Thepatenteddistributedpeertopeerarchitectureishighlyscalableandfacilitatesabuyasyou
growdeploymentapproach.
Arapidflowanalysisengineenablesthehighestreportedflowsandpollinginstancesonasingle
appliance.
Cautions
Rapidlyexpandingreselleragreementswilldilutefocusofresourcesdedicatedtosupportingeach
channelpartner,which,inturn,mayaffecttheenduserstheyserve.SevOnehasdemonstratedan
evolvedchannelstrategyinanticipationofthisimpact.
Whilesupportforsoftwaredefinednetworking(SDN)isastrategicgoal,nocurrentcapabilitiesexist
tosupporttheSDNcontrollerorSDNenvironments.
DepthintopacketdataiscomparativelylimitedduetothiscomponentbeinganOEMofferingof
thirdpartytechnologyandbasedonflowanalysis.
VendorsAddedandDropped
WereviewandadjustourinclusioncriteriaforMagicQuadrantsandMarketScopesasmarketschange.As
aresultoftheseadjustments,themixofvendorsinanyMagicQuadrantorMarketScopemaychange
overtime.Avendor'sappearanceinaMagicQuadrantorMarketScopeoneyearandnotthenextdoes
notnecessarilyindicatethatwehavechangedouropinionofthatvendor.Itmaybeareflectionofa
changeinthemarketand,therefore,changedevaluationcriteria,orofachangeoffocusbythatvendor.
Added
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CiscoInclusioncriteriaconcerningflowbasedtechnologysupporthavechangedthisyear,whichnow
qualifiesCiscoforthisMagicQuadrant.
Dropped
LancopeThisvendorhasreduceditsfocusonIToperationsandisincreasinglyalignedmoreclosely
withsecurityorientedusecasesandscenarios.
PaesslerThisvendordoesnotmeetthescalabilitycriterionofasingleinstanceofthetoolsupporting
10Genvironmentsatfulllinerate.
PleaseNote:WhileIxia'sSpykeproductdoessupportNPMD,thecompanyannouncedinOctober2014
thatitwouldnolongerbesellingit.Therefore,itdoesnotqualifyforinclusioninthisMagicQuadrant.
InclusionandExclusionCriteria
ProductRelatedCriteria
Vendorswererequiredtomeetthefollowingcriteriatobeconsideredforthe2015NPMDMagicQuadrant:
Offertheabilitytomonitor,diagnoseandgeneratealertsfor:
NetworkendpointsServers,virtualmachines,storagesystemsoranythingwithanIP
address,bymeasuringthesecomponentsdirectlyincombinationwithanetworkperspective.
NetworkcomponentsRouters,switchesandothernetworkdevices.ThisincludesSDNand
networkfunctionvirtualization(NFV)components.
NetworklinksConnectivitybetweennetworkattachedinfrastructure.
Offertheabilitytomonitor,diagnoseandgeneratealertsfordynamicendtoendnetworkservice
deliveryasitrelatesto:
EnduserexperienceThecaptureofdataabouthowendtoendapplicationavailability,
latencyandqualityappeartotheenduserfromanetworkperspective.Thisislimitedto
networktrafficvisibilityandnotwithincomponents,suchaswhatAPMisabletoaccomplish.
BusinessservicedeliveryThespeedandoverallqualityofnetworkserviceand/orapplication
deliverytotheuserinsupportofkeybusinessactivities,asdefinedbytheoperatorofthe
NPMDproduct.Thesedefinitionsmayoverlapasservicesandapplicationsarerecombinedinto
newapplications.
InfrastructurecomponentinteractionsThefocusoninfrastructurecomponentsasthey
interactviathenetwork,aswellasthenetworkdeliveryofservicesorapplications.
Providesupportforanalysisof:
RealtimeperformanceandbehaviorsEssentialfortroubleshootinginthecurrentstateof
theenvironment.Analysisofdatamustbedonewithinthreeminutesundernormalnetwork
loadsandconditions.
HistoricalperformanceandbehaviorsTohelpunderstandwhatoccurredorwhatistrending
overtime.
PredictivebehaviorsbyleveragingIToperationsanalyticstechnologiesTheabilitytodistill
andcreateactionableadvicefromthelargedatasetcollected(seethedatasourceslisted
below).
Leveragethefollowingdatasources:
Networkdevicegenerateddata,includingflowbaseddatasourcesinclusiveofNetFlowand
IPFIX.
NetworkdeviceinformationcollectedviaSNMP.
Networkpacketanalysistoidentifyapplicationtypesandperformancecharacteristics.
Demonstratetheabilitytosupportthefollowingscalabilityandperformancerequirements:
Realtimemonitoringof10GbEnetworksatfulllinerateviaasingleinstanceoftheproduct.
Ingestsampledflowrecordsatarateof75,000flowspersecondviaasingleinstanceofthe
product.
NonProductRelatedCriteria
Aminimumof10NPMDcustomerreferencesmustbeincludedatthetimeofsurveysubmission.
Customerreferencesmustexcludesecurityorientedusecasesandscenarios.
Customerreferencesmustbelocatedinatleasttwoofthefollowinggeographicregions:North
America,SouthAmerica,EMEAand/ortheAsia/Pacificregion/Japan.
Totalrevenue(includingnewlicenses,updates,maintenance,subscriptions,SaaS,hostingand
technicalsupport)musthaveexceeded$7.5millionin2013,excludingrevenuederivedfrom
securityrelatedbuyingcenters.
Thevendorshouldhaveatleast75customersthatuseitsNPMDproductactivelyinaproduction
environment.
Theproductandspecificversionsubmittedforevaluationmusthavebeenshippingtoenduser
clientsforproductiondeploymentanddesignatedwithgeneralavailabilityby31October2014.
EvaluationCriteria
AbilitytoExecute
Product/Service:Gartnermakesjudgmentsfromavarietyofinputsinordertoevaluatethe
capabilities,quality,usability,integrationandfeaturesetofthesolution,includingthefollowingfunctions:
Datasourcesupport,includingapplicationandnetworkdevicelogdata
Behavioralanalysis
Diagnosticworkflows
Realtimemonitoring
Daytodaymaintenanceoftheproduct
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Easeandmanagementofdeploymentandconfiguration
Easeofuseandrichnessoffunctionswithintheproduct
Productdeploymentoptionsandusability
OverallViability(BusinessUnit,Financial,StrategyandOrganization):Weconsiderthevendor's
companysize,marketshareandfinancialperformance(suchasrevenuegrowthandprofitability).We
alsoinvestigateanyinvestmentsandownership,andanyotherdatarelatedtothehealthofthe
corporateentity.Ouranalysisreflectsthevendor'scapabilitytoensurethecontinuedvitalityofitsNPMD
offering.
SalesExecution/Pricing:Weevaluatethevendor'scapabilitytoprovideglobalsalessupportthataligns
withitsmarketingmessagesitsmarketpresenceintermsofinstalledbase,newcustomersand
partnershipsandflexibilityandpricingwithinlicensingmodeloptions,includingpackaging.
MarketResponsivenessandTrackRecord:Weevaluatetheexecutionindeliveringandupgrading
productsconsistently,inatimelyfashion,andmeetingroadmaptimelines.Wealsoevaluatethevendor's
agilityintermsofmeetingnewmarketdemands,andhowwellthevendorreceivescustomerfeedback
andquicklybuildsitintotheproduct.
MarketingExecution:Thisisameasureofbrandandmindsharethroughclient,referenceandchannel
partnerfeedback.Weevaluatethedegreetowhichcustomersandpartnershavepositiveidentification
withtheproduct,andwhetherthevendorhascredibilityinthismarket.
CustomerExperience:Weevaluatethevendor'sreputationinthemarket,basedoncustomers'
feedbackregardingtheirexperiencesworkingwiththevendor,whethertheyweregladtheychosethe
vendor'sproductandwhethertheyplannedtocontinueworkingwiththevendor.Additionally,welookat
thevariouswaysinwhichthevendorcanbeengaged,includingsocialmedia,messageboardsandother
supportavenues.
Table1.AbilitytoExecuteEvaluation
Criteria
EvaluationCriteria
Weighting
ProductorService
High
OverallViability
Medium
SalesExecution/Pricing
High
MarketResponsiveness/Record
High
MarketingExecution
Medium
CustomerExperience
Medium
Operations
NotRated
CompletenessofVision
MarketUnderstanding:Thiscriterionevaluatesvendorcapabilitiesagainstfuturemarketrequirements.
Themarketrequirementsmaptothemarketoverviewdiscussionandlookforthefollowingfunctionality:
Datasourcesupport,includingapplicationandnetworkdevicelogdata
Behavioralanalysis
Diagnosticworkflows
Realtimemonitoring
Virtualization(NFVandSDN)
MarketingStrategy:Weevaluatethevendor'scapabilitytodeliveraclearanddifferentiatedmessage
thatmapstocurrentandfuturemarketdemands,and,mostimportantly,thevendor'smarketing
effectivenesstotheNPMDmarketthroughitswebsite,advertisingprograms,socialmedia,collaborative
messageboards,tradeshows,trainingandpositioningstatements.
SalesStrategy:Weevaluatethevendor'sapproachtosellingNPMDintheappropriatedistribution
channels,includingchannelsales,insidesalesandoutsidesales.
Offering(Product)Strategy:Weevaluateproductscalability,usability,functionality,anddelivery
modelinnovation.Wealsoevaluatetheinnovationrelatedtothedeliveryofproductsandservices.
BusinessModel:Thisisourevaluationofwhetherthevendorcontinuouslymanagesawellbalanced
businesscasethatdemonstratesappropriatefundingandalignmentofstaffingresourcestosucceedin
thismarket.Deliverymethodswillalsobeevaluatedasbusinessmodeldecisions,includingthestrength
andcoherenceofonpremisesandSaaSsolutions.
Vertical/IndustryStrategy:Weevaluatethetargetedapproachesinmarketingandsellingintospecific
verticalindustries.
Innovation:ThiscriterionincludesproductleadershipandtheabilitytodeliverNPMDfeaturesand
functionsthatdistinguishthevendorfromitscompetitors.Specificconsiderationsincluderesources
availableforR&Dandtheinnovationprocess.
GeographicStrategy:Thisisourevaluationofthevendor'sabilitytomeetthesalesandsupport
requirementsofITorganizationsworldwide.Inthisway,weassessthevendor'sstrategytopenetrate
emergingmarkets.
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Table2.CompletenessofVision
EvaluationCriteria
EvaluationCriteria
Weighting
MarketUnderstanding
High
MarketingStrategy
Medium
SalesStrategy
Medium
Offering(Product)Strategy
High
BusinessModel
Low
Vertical/IndustryStrategy
Low
Innovation
High
GeographicStrategy
Low
QuadrantDescriptions
Leaders
TheLeadersquadrantrepresentsthosevendorsthatarepushingtheNPMDmarketforward,including
thosewithcomprehensiveportfoliosandtheabilitytohandlemultipleapplicationandtechnologytypes.
Theyofferachoiceofhardwareorsoftwareappliancesforoptimumflexibility.Additionally,theuseof
SaaSdeliverymethodswithinportfoliosgivesenterpriseITteamsmorechoices,whilemakingformerly
premiumpricedNPMDsolutionsattainablebymidsizeorganizations.AllLeadersofferahighdegreeof
applicationawareinsightandvisibility.
Challengers
Challengersconsistofthosevendorswithhighmarketreachandlargedeployments.Onceleadersinthe
networkperformancemonitoringmarket,theyarecurrentlystrugglingtodealwithnewtechnical
demandsandrisingexpectations.TheseestablishedNPMDvendorsbringasubstantialinstalledbase,but
alsoarchitectures,featuresetsandpricingstructuresthatrequiremodernization(ofteninprogress)to
bettercompetewiththoseintheLeadersquadrant.
Visionaries
VisionarieshavebuiltacompellingplantocompetitivelyaddresscurrentandfutureNPMDcustomer
demands.TheVisionariesarecombiningelementsofAPM,infrastructureperformancemonitoring(IPM)
andNPMDinwaysthatprovidedeepervisibilitythaniscurrentlyavailablefromothervendors.Presently,
executionislimitedeitherbyinsufficientmarketreachorbytheextentofexistingtoolsandtechnology
capabilitiesthatarenotinitiallydesigned,orable,tomeettheseneeds.
NichePlayers
NichePlayersarethosevendorswithsolutionscateringtospecificaudiencesorwithlimitedusecase
supporttoday.Theyhaveoftenbeenunabletoaddresstheneedsoflargerenterprisesorhaveonlydone
sowithinspecificverticalsormarketsegments.Eachofthesevendorsisworkingtoappealtothebroader
NPMDbuyingcommunity,versusthetargetedusecasestheyservetoday.Withtherightchangesto
theirproductplans,positioningand/orbusinessexecutionstrategies,anyofthesevendorscould
successfullyshifttheirdifferentiatedtechnologiestoaddressusecasesinwaysthattoday'sLeadersmight
haveahardtimematching.
Context
NPMDsolutionsshouldbeconsideredaspartofalargernetworkmanagementinitiative,thatis,partof
anoverallavailabilityandperformancemonitoringstrategy.Utilizingtheseadditionalpointsofreference
willyieldfurtheruniquecriteria(suchasexistinginvestments,investmentplans,vendorrelationships)
that,whencombinedwithGartneranalysis,canprovecriticaltopropersolutionselection.
Inthecourseofthisresearch,severalkeyobservationsemergedthatshouldbecarefullyconsidered
duringNPMDstrategyformulationandsolutionselection,including:
Productshavebeenmostlystagnant.TheuseofIToperationsanalyticshasnotfullymaterializedto
date.
Thepotentialformarketdisruptionviaalternativedeliverymodelsandinnovationishigh.
Easeofuseremainsanareathatneedsimprovementandvariessignificantlybothacrossvendors
andwithinsolutions.
VirtualizationandSDNsupportisminimalinmostNPMDsolutions.
Flowprotocolsupportandactualflowdatautilizationvarysignificantlyacrossvendors.
Pricingandproduct/capabilitypackagingvarysignificantlyacrossvendors.
Onpremisesappliancesarethedominantdeliverymodel,butsoftwareandSaaSofferingsare
available(seeNote1).
IntegrationswithotherITOMsolutions(evenotheravailabilityandperformancesolutions)arean
afterthoughtformost,thusencouragingtheuseofthesetoolswithinthenetworksilo.
ManyNPMDsolutionsareassembledfrommultipleproducts,whichcanenablemodularadoptionof
NPMDcapabilities,butalsocanaddsignificantcomplexitytoprocurementandongoing
maintenance.
Itremainsimperativethatorganizationspurchasetoolsthatcloselymatchtheircurrentmaturitylevels.
Itisnowarealitythatmanynetworkmonitoringteamshaveyettosuccessfullymaketheleapfrom
basic,reactivenetworkavailabilitymanagementtoproactiveperformancemanagement.Whiletool
investmentcanplayapartinthismaturation,itisclearthatsimplyinvestinginNPMDtoolingwithout
similarinvestmentsintraining,integrationandprocesseswillyieldlimitedresultsatbest.Gartner
recommendsthatnetworkteamsassesstheircurrentstateofmaturityonaregularbasis,both
individuallyandattheorganizationallevel,toprovidethisperspective.Tohelp,teamscanutilizeGartner's
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ITScoreforinfrastructureandoperations(ITSIOsee"HowtoImproveI&OMaturitybyUsingthe
ITScore").
OrganizationsshouldnotutilizetheLeadersquadrantasashortlistofappropriatevendors,butinstead
shouldbuildalistofcriteriathatdescribetheircurrentandfutureneeds,andthenselectfromvendors
thatbestmeetthoserequirements.Organizationsshouldselectavendorthathasbothahistoryofand
futureplansforfocusingonthismarket.Carefulconsiderationshouldbegiventorequiredskills,training,
processanddeploymentinvestments,becausethesefactorswillhaveamuchgreaterimpactonthe
overallvaluerealizedfromanNPMDinvestmentthananyspecificfunctionalcapabilityfoundinagiven
tool.
MarketOverview
NPMD:AMatureMarketEvolvesRapidlyinResponsetoNewDemands
Fordecades,thewellestablishedpracticeofnetworkmanagementhasenjoyednoshortageofavailable
monitoringtechnologies,toolsandvendorshowever,thevastmajorityofthosesolutions,bothacquired
andimplementedovertheyears,havebeendesignedtosupportisolated,reactiveresolutionof
availabilityissuesbynetworkspecialists.Therehavealsobeenmanyinvestmentsintoolsandskills,with
thespecificgoalofmonitoringtheperformanceofnetworkinfrastructureinadditiontoitsavailability
however,theseeffortshavetypicallybeenhamperedbytechnologylimitationsandisolated
implementation.Thisapproach,whiledeliveringmoderatelysatisfactoryresultsformanyyears,has
proveninadequateinthefaceofseveralkeyshifts,including:
Increasingrecognitionthatnetworktrafficisacriticalsourceofinformationaboutthebehaviorof
theholisticITstack
Risingdemandfornetworkservicesandenduserexpectationsoftheirquality
GrowingappreciationofthenetworkasacriticalcomponentofITservicesandasanagnostic,
trustedsourceofcrossdomainavailabilityandperformancedata
Exponentialgrowthinapplicationandinfrastructuredynamismandcomplexity
Eachoftheseshiftshaspressurednetworkteamstorethinktheirtoolingstrategy,sothattheycanget
thevisibilitytheyneedtotrulymonitorandtroubleshoottheperformanceoftheirnetworkresourcesin
thecontextoftheapplicationsandservicestheysupport.Asubsetoftheoverallnetworkperformance
monitoringmarket,NPMDhasemergedasauniquemarketdesignedtoaddresstheseveryneedsin
today'sincreasinglycomplexenvironments.Afastgrowingsubsegment,theNPMDtoolmarketis
currentlyestimatedbyGartnertobeapproximately$1.1billioninsize.
NPMDtoolsprovidethisrequiredbreadthanddepthofvisibilityinbothrealtimeandhistorical
perspectivesbyuniquelyanalyzingdatafromallthreeofthefollowingsources.Previousapproachesthat
onlytakeintoaccountoneortwoofthefollowingdatasourceshaveproventobeinadequate,soallthree
mustbesupportedforatooltobeconsideredanNPMDsolution(seeNote2).
SNMPPolling
Periodpollingisonemethodthatlookstoquantifynetworkusageofnetworkelementstogaugethe
requirementsoftheinfrastructure.Eachnetworkdevicehasembeddedagentsthat"speakSNMP."These
agentscanthenbeinterrogatedwithapollingbasedapproach,returningmetricsfromtheembedded
agent.Thesecollectedmetricscanbestored,reportedon,analyzedfortroubleshootingorusedfor
capacityplanning.SNMPpollingcanalsobeusedtogatherinformationabouthardwareorsoftwareerrors
(faults)andcapacitydata(forexample,triggeringanalertwhenahardwarefaultoccurs,thedeviceCPU
isaboveathresholdortheinterfacecapacityisabnormalwhencomparedtoabaseline).Basedonthe
metricsgathered,thenetworkteamcanestimatethedeltabetweenexistingandrequiredbandwidth
needsonaperlocationbasis.Alimitationwiththismethodistheminimalgranularityitoffers,which
matchesthefrequencyofthepolling.InmostNPMDtechnologies,SNMPisusedduringtroubleshooting
tocollectadditionaldata,whereasinavailabilitymonitoring,it'susedmoreregularlytounderstandthe
healthofthenetworkdevices.
FlowBasedTechnology
Summarizeddataisgeneratedbythenetworkdevices,includingcharacteristicsoftheIPconversation
betweentwonetworknodes,andthesecharacteristicsareembeddedwithinflows.Flowdataisexported
fromthenetworkdevicestotheNPMDtechnologies,whichthencollectandprocessthisdatastreamto
provideinsightintowhichdevicesandapplicationsareconsumingbandwidth,howlongtheconversations
arelasting,andwhoisparticipatinginthem.Sincethedataissummarized,adegreeofdetailisremoved
tosimplifyprocessingandextractmeaningfromtheactualnetworkdata.Flowbaseddatadoesnot
providedetailsdowntoaspecificsetofnetworkpacketsgoingbetweenthesourceanddestination,and
canhaveaperformanceimpactonthedevicesexportingflowdata.
Thereareseveralflowcollectionstandards,suchasCisco'sNetFlow(v.5/v.9),Juniper'sJFlow,Huawei's
NetStream,Citrix'sAppFlow,Riverbed'sCascadeFlow,theInternetEngineeringTaskForce's(IETF's)
IPFIX(whichisbasedoffNetFlowv.9)andsFlowfromthesFlow.orgconsortium.Vendorderived
standardsarepredominant,whichhindersintegrationandcomparisons.Flowdatacollectionisafunction
embeddedinthenetworkdevicesthemselves.Thedeviceanalyzesthenetworktraffictraversingfrom
oneinterfacetoanother,withtheprimarypurposeofassessingbandwidthconsumption,andthelevelof
databeingsentandreceivedbetweenvarioussourceanddestinationportsacrossthenetwork.Thatdata
isthensummarizedintoastreamofflowrecordthatissenttothemonitoringtoolsthatcollectand
assesstheflowrecords.
Additionally,thequalityandgranularityofflowinformationarealwaysevolving.Manyvendorsembed
additionaldatawithintheirflows,especiallythoseimplementingflexiblerecordtypes,suchasCisco'sIOS
FlexibleNetFlow,whichallowstheusertoconfiguretheexporteddataformat.Exampledataembeddedin
flowscontainswirelessprotocols,linkaggregation,URLs,latencyinformation,andotherapplicationor
infrastructuremonitoringdata.Withsuchopenstandardsinflowtechnologies,thearchitecturevaries
betweennetworkequipmentvendors,butmosttoolscollectandprocessthedataregardlessofthe
networkequipmentimplementation.
PacketBasedTechnology
Examiningthecurrentinfrastructureindetailonaperpacketbasisprovidesthenecessaryrealtimeand
historicalvisibilityintovolatiletrafficbehaviorfrom"bursty"modernapplicationtypes,liketoday'schatty
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Webapplications,unifiedcommunicationsservices(suchasvoiceandvideodelivery),andthegrowing
footprintofhostedvirtualdesktop(HVD)andvirtualdesktopinfrastructure(VDI)technologies.Because
onlyraw,unmanipulatedpacketdataisbeingcollected,avendoragnosticviewofperformancecanbe
preservedthroughouttheanalysis.Thisapproachaffordsfargreaterinsightandprecision,butitcomes
withpotentiallycostly(andforsome,impossiblycostly)applianceor"probe"implementation
requirements.
Themodernpacketanalysistechnologieswerepioneeredmorethan20yearsagowithNetworkGeneral's
packetSnifferin1986.Snifferwasdesignedtohelptroubleshootnetworkissuesaftertheyoccurred.This
technologywasacquiredseveraltimes,andnowfindsitshomewithNetScoutasof2007.Throughthe
years,thesehighendproprietarypacketanalysistechnologieshavecommoditizedandmovedintoopen
sourcewithentrantssuchasWireshark,tcpdumpandlibpcapprovidingtheunderpinningsofthis
technique.Theseparticularopensourcetechnologieshave,inturn,beenincorporatedintocountless
numbersofothercriticalopensourceprojects,suchasSnort(intrusiondetectionsystem),Nmap(port
scanning)andngrep.Thesetechnologiescontinuetoevolve,mostrecentlyintoenablingrealtime
visibilityand,inmanycases,supportingthearchivingofpacketdataforforensicsanddebuggingwithout
requiringtheissuetobereproducedfordiagnosis.
AstheNPMDmarketcontinuestogrowanddevelop,Gartnerexpectsthatfuturetoolenhancementswill
centeronusability,advancedIToperationsanalyticsandvirtualization/SDNsupport(see"Introducingthe
NetworkPerformanceMonitoringandDiagnosticsMarket").Additionalvendorsareexpectedtoenterthe
NPMDmarket,aswellasover30vendorsparticipatinginthelargernetworkperformancemonitoring
market,buttheydidnotmeetthecriteriaspecifictothe2015NPMDMagicQuadrant.
AdjacentandOverlappingMarkets
NPMDis,andwilllikelycontinuetobe,frequentlyconfusedwithadjacentandcomponenttechnologies,as
itisbothareasonablyrecentadditiontothedynamicavailabilityandperformancemonitoringmarketand
asupersetofmultiplenetworkperformancemonitoringtechnologies.Becausevendorswillboth
intentionallyandunintentionallyexacerbatethisconfusiontotheirbenefit,ITleadersareadvisedto
utilizethefollowingdefinitionstoaddclaritytotheirevaluationefforts.
ApplicationAwareNetworkPerformanceMonitoring
AwhollycontainedsubsetofNPMD,applicationawarenetworkperformancemonitoring(AANPM)isa
necessarymaturationstepthataddssomedegreeofapplicationvisibilityaccomplishedviapacketbased
monitoring,whichcanprovidevaryingdegreesofapplicationcontexttomonitorednetworktraffic.
APM
APMtrackstheenduserperformanceofapplicationcomponents,andprovidesgranulartroubleshooting
toolsfortheapplicationanditscomponents.Itprovidesthisinsightbymonitoringonfivemainfunctional
dimensions:enduserexperience(EUE)monitoring,applicationtopologydiscoveryandvisualization,user
definedtransactionprofiling,applicationcomponentdeepdive,andIToperationsanalytics.APMdiffers
fromNPMDprimarilyinitsfocusonmonitoringthequalityoftheenduser'sexperienceviaapplication
interactionsacrossallapplicationandinfrastructuretiers,including,butnotlimitedto,thenetwork
perspective.See"MagicQuadrantforApplicationPerformanceMonitoring"forfurtherdetails.
IPM
IPMtoolsfocusontheinfrastructuretopologyasdefinedbystorage,serverandvirtualization
professionalsandITgeneralistswholeveragethenetworktodeliverapplicationstoITendusers.The
differencebetweenthesetoolsandAPMproductsisthattheylookatserverlevelmetricsandprocesses,
whilealsolookingatthewayserversinteractwithoneanother,versuslivingwithintheapplicationlogic
andseeingthecodeexecute.UnlikeNPMDproducts,whichcatertonetworkprofessionalusecasesand
speakinprotocolsandpacketdatathatthosebuyersbestunderstand,IPMproductsfocusonIT
operationsgeneralists.Thesegeneralistsneedtodeterminewhichpartoftheinfrastructureis
contributingtopoorperformance,aswellasunderstandtheapplication'stopologyfromaninfrastructure
perspective.AsagentbasedNPMDsolutionsevolve,theywillclashwithIPMtechnologiesandhowthese
IPMtoolscanbetterenabledistributedtroubleshootingusecasesfornetworkprofessionals.
NPBs
NPBsassistwithtrafficaggregation,visibilityandoverallmanagementofthedatabeingsentto
monitoringtools.VendorsintheNPBspaceoftenpartnerandcollaboratewithNPMDandsecurityvendors
asagotomarketstrategy,resultinginmarketingmessagesthatcanmakeitdifficulttodeterminewhich
toolisactuallyperformingthemonitoring(networkperformancemonitoringorsecurity)andwhichis
facilitatingthemonitoringbymanagingthedatatobemonitored(networkpacketbrokering).Wehave
alsoseenanincreasingnumberofacquisitionsinthisspace.NetScoutandNetworkInstruments,bothof
whichareinthisMagicQuadrant,pairNPBsandNPMDtoolstogetherindeals.OtherpopularNPBvendors
includeGigamon,VSSMonitoring,JDSU(NetworkInstruments),InterfaceMastersTechnologies,Apcon,
Datacom,andswitchproviderAristaNetworks.See"MarketGuideforNetworkPacketBrokers"forfurther
details.
NetworkFaultMonitoring
Networkfaultmonitoringtoolsindicatethestatusofnetworkcomponents,suchasroutersandswitches.
Thesetoolsisolate,aggregate,deduplicate,filter,prioritizeandresolvefaults/alertsonthenetwork.In
somecases,thetoolsdiscoverandvisualizethetopologyofphysicalandlogicalrelationshipsand
dependenciesamongnetworkelements.Thishelpsdepicttheup/downstatusofthoseelementsina
contextualmap,providebasicrootcauseanalysis(RCA),andenhanceerrordeduplicationandsuppression
capabilities.Thesetoolshavebeenwidelydeployed,primarilytoaddressthereactivenatureofnetwork
monitoringinIToperations.Theyprovidenetworkteamswithasinglelocationtomonitor,alertand
coordinatediagnosisofallnetworkrelatedfaultandavailabilityinformation.Theseeventsareusefulto
helpensurethatcriticalnetworkdevicesremainavailabletosupportthebusinessapplicationsand
servicesthatrelyonthem.
UnifiedMonitoring
UnifiedmonitoringisasubsetofinfrastructuremonitoringthatreliesonprimarilyagentlessandAPI
integrationbaseddatacollectionmethodstomonitortheavailabilityofservers,networks,storageand
virtualizationlayers.Thesetoolsalsodominimaldiscovery,andacquirephysical,virtualandlogical
topologiesandtherelationshipsbetweenthemforthepurposesofmonitoring.Theymonitorcommon
applicationinstancesonOSs,performsynthetictransactionsforcheckingWebapplicationavailability,
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supportserviceandinfrastructuregrouping,andaremultitenantbydesign.Unifiedmonitoringdiffers
fromNPMDprimarilyinitspurefocusoninfrastructureavailabilityversusNPMD'sfocusonperformance.
Unifiedmonitoringshouldbesupplementedbyloganalytics,NPMDandAPMtoolingtosupportcomplex
troubleshootingandperformancemonitoring.
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