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Global Business Services

La Gestin Documental en Entornos


Regulados: IBM SCORE, Introduccin y
funcionalidad.

Copyright IBM Corporation 2006

Global Business Services

Gestin Documental en entornos regulados

Introduccin: Gestin Documental Regulada


IBM SCORE Overview

Copyright IBM Corporation 2006

Global Business Services

Gestin Documental en entornos regulados

Introduccin: Gestin Documental Regulada


IBM SCORE Overview

Copyright IBM Corporation 2006

Global Business Services

Gestin Documental en entornos regulados

Introduccin: Gestin Documental Regulada

Visin Clsica de la Gestin Documental

Gestin Documental Regulada

Copyright IBM Corporation 2006

Global Business Services

Visin Clsica de la Gestin Documental


El modelo clsico de la Gestin Documental considera las siguientes actividades propias
del ciclo de vida de un documento:
Creacin de
documentos

Servicios de control de
versin y de biblioteca

Archivado

Seguridad

Impresin

 Utilizacin de templates o modelos nicos


aprobados a nivel corporativo.
 Utilizacin de aplicaciones o editores comunes.
 Asignacin de perfiles y grupos de trabajo.
 Identificacin y asignacin de propiedades
identificativas.
 Establecimiento
de
referencias
entre
documentos.
 Creacin automtica de la estructura de carpetas
en el sistema

Creacin

Archivado
Aprobacin

 Los documentos discurren por diferentes


estados de un ciclo de vida.
 Definicin de poltica de firmas.
 Automatizacin de tareas, integracin con
los procesos de negocio.
 Notificaciones a travs de herramientas de
correo corporativo (outlook, notes, etc.).
 Se puede delegar o enviar al que menos carga
de trabajo tenga dentro de un grupo de trabajo.
 Posibilidad de agregar mltiples documentos o
referencias.

Gestin de la
documentacin

 Check-in/Check-out.
 Posibilidad
de
incorporacin
de
comentarios
sin
modificar el documento.
 Definicin de diferentes
versiones.
 Durante el ciclo de vida
del
documento,
se
guardan los datos que
caracterizan
los
cambios
sufridos
(fechas,
usuarios,
etiquetas, localizacin,
etc.).

Modificacion
Bsqueda
 Motores de bsqueda en funcin de criterios predefinidos o
segn el contenido de los documentos.
 Navegacin por carpetas con asignacin de permisos.
 Impresin de documentos con asignacin libre de atributos
(fechas, versin, estado de aprobacin, etc.).
 Clasificacin de los documentos en estructuras jerrquicas
definidas por el usuario(por atributos, por referencias, etc.).

Copyright IBM Corporation 2006

Global Business Services

Visin Clsica de la Gestin Documental


Cuando debera considerarse una solucin de Gestin Documental?
Cuando.
Cuando.
Hay
Hay gran
gran cantidad
cantidad de
de documentos
documentos yy contenidos
contenidos para
para gestionar.
gestionar.
Existen
Existen mltiples
mltiples creadores
creadores oo contribuidores
contribuidores de
de contenidos..
contenidos..
Existen
Existen varios
varios autores
autores yy propietarios
propietarios para
para el
el mismo
mismo tipo
tipo de
de documento.
documento.
Se
Se requieren
requieren mltiples
mltiples niveles
niveles de
de revisin
revisin yy aprobacin.
aprobacin.
Existen
Existen mltiples
mltiples versiones
versiones del
del mismo
mismo documento
documento
Es
Es necesario
necesario manejar
manejar contenidos
contenidos en
en formatos
formatos yy lenguas
lenguas diferentes.
diferentes.
Los
Los cambios
cambios yy actualizaciones
actualizaciones son
son frecuentes,
frecuentes, oo el
el contenido
contenido est
est obsoleto
obsoleto oo duplicado.
duplicado.
La
La Informacin
Informacin debe
debe ser
ser publicada
publicada en
en canales
canales diferentes
diferentes yy esto
esto debe
debe ser
ser hecho
hecho de
de forma
forma gil,
gil,
rpida,
rpida, fiable
fiable yy consistente
consistente
El
El contenido
contenido es
es dinmico
dinmico yy reutilizado.
reutilizado.
Los
Los procesos
procesos son
son manuales
manuales yy intensivos
intensivos en
en trabajo;
trabajo; aparecen
aparecen los
los cuellos
cuellos de
de botella.
botella.
Los
Los roles
roles yy responsabilidades
responsabilidades en
en la
la gestin
gestin de
de la
la documentacin
documentacin no
no estn
estn bien
bien definidos
definidos oo
deberan
deberan ser
ser redefinidos
redefinidos
Se
Se utilizan
utilizan diferentes
diferentes herramientas
herramientas para
para la
la elaboracin
elaboracin de
de la
la documentacin.
documentacin.
La
La bsqueda
bsqueda de
de documentos
documentos resulta
resulta tediosa
tediosa yy poco
poco eficiente
eficiente

Copyright IBM Corporation 2006

Global Business Services

La necesidad de la Gestin Documental


Principales retos de las compaas
Los principales retos de las empresas son tradicionalmente una gestin eficaz del cliente y de los
recursos internos, en la reduccin de costes, en la potenciacin de la imagen de marca, y en el
impacto que la tecnologa tiene en toda la organizacin y en los procesos operativos.

Cuales
son
retos
clave
de
su
organizacin
Cuales
losclave
retos
clave
de su
organizacin ?
?
Cules
son los
losson
retos
de
su organizacin?
Gestionar
Gestionaraalos
losclientes
clientes
Gestionarlos
losrecursos
recursosorganizativos
organizativos
Gestionar
Impactode
delalaTecnologa
Tecnologa
Impacto
PotenciarlalaMarca
Marca
Potenciar
Reduccin
Reduccinde
decostes
costes
Enfrentarse
Enfrentarseaalalacompetencia
competencia
LanzarNuevos
NuevosProductos
Productos
Lanzar
Distribucin
DistribucinyyLogstica
Logstica
Suministradores
Suministradores
Adaptacin
Adaptacindel
delmarco
marcoregulatorio
regulatorio
Fusionesyyadquisiciones
adquisiciones
Fusiones
Fuente:
Fuente:PwC
PwCSurvey
Survey 2001; Espaa

0 10 20 30 40 50 60 70 80 90 100

Copyright IBM Corporation 2006

Global Business Services

Encuesta Global a Consejeros Delegados y Alta Direccin 2006


Principales factores que afectarn a las empresas en los prximos dos aos
% de respuestas
Mercado
RRHH
Tecnolgicos
Regulatorios
Globalizacin
Macroeconmicos
Socioeconmico
Medio Ambiente
Geopolticos
0%

10%

20%

30%

40%

50%

60%

70%

Fuente: IBM Encuesta global a alta direccin, 2006


8

Copyright IBM Corporation 2006

Global Business Services

Visin Actual de la Gestin Documental


Este modelo evoluciona convirtiendo la Gestin Documental el ncleo de actuacin
dentro de la empresa:

Integracin de
datos /
informacin

Ciclo de vida
de Producto
Creacin

Atencin a
clientes

Archivado
Aprobacin

Gestin de la
documentacin
Modificacion

Gestin de
Calidad

Bsqueda

Colaboracin
con terceros

Gestin Global
de la
Informacin

Copyright IBM Corporation 2006

Global Business Services

Visin Actual de la Gestin Documental


Este modelo evoluciona convirtiendo la Gestin Documental el ncleo de actuacin
dentro de la empresa:
Solicitud de
autorizaciones
Procesos de
Fabricacin
Gestin de Stocks

de
n s
i so
t
es ce
G ro
p

In
te
Si gra
st ci
em n
as de

Creacin

Listas de Materiales
Procedimientos
transaccionales (ERP)
Informacin de Clientes
(CRM)

Archivado
Aprobacin

Gestin de la
documentacin

n
i
c
ga tos
e
r da
Ag

Datos estadsticos
Datos de investigacin
Resultados analticos

10

n
i
ac
or
ab
ol
C

de

Modificacion
Bsqueda

Coautora
Consultas urgentes
Interaccin con Proveedores /
Distribuidores

Copyright IBM Corporation 2006

Global Business Services

Gestin Documental en entornos regulados

Introduccin: Gestin Documental Regulada

11

Visin Clsica de la Gestin Documental

Gestin Documental Regulada

Copyright IBM Corporation 2006

Global Business Services

Cuando esta Gestin debe ser Regulada?


Cuando.
Cuando.
Cuando
Cuando existen
existen autoridades
autoridades yy regulaciones
regulaciones que:
que:
Nos
Nos exigen
exigen disponer
disponer de
de la
la informacin
informacin en
en un
un formato
formato determinado
determinado
Con
Con una
una estructura
estructura yy un
un contenido
contenido definidos
definidos
Con
Con garanta
garanta de
de integridad
integridad del
del contenido
contenido

Asumiendo
Asumiendo responsabilidades
responsabilidades sobre
sobre la
la revisin
revisin y,
y, sobre
sobre todo,
todo, en
en la
la aprobacin
aprobacin del
del contenido.
contenido.
Exigen
Exigen el
el cumplimiento
cumplimiento de
de unos
unos procesos
procesos que
que minimicen
minimicen el
el riesgo
riesgo en
en los
los procesos
procesos de
de
elaboracin
elaboracin de
de los
los frmacos.
frmacos.
Fruto
Fruto de
de lo
lo anterior:
anterior:
Es
Es preciso
preciso llevar
llevar aa cabo
cabo un
un seguimiento
seguimiento exhaustivo
exhaustivo de
de las
las acciones
acciones sobre
sobre los
los documentos
documentos yy su
su
contenido
contenido (audit
(audit trail).
trail).
Es
Es necesario
necesario la
la identificacin
identificacin fehaciente
fehaciente del
del usuario
usuario en
en las
las acciones
acciones crticas
crticas sobre
sobre la
la
documentacin
documentacin (firma
(firma electrnica).
electrnica).
Existen
Existen implicaciones
implicaciones legales
legales yy de
de negocio
negocio en
en los
los procesos
procesos aa seguir.
seguir.

12

Adicionalmente,
Adicionalmente, las
las buenas
buenas prcticas
prcticas (GXC)
(GXC) aportan
aportan una
una serie
serie de
de guas
guas que
que redundan
redundan en
en una
una mejora
mejora
de
de los
los procesos
procesos que
que aa su
su vez
vez deben
deben ser
ser reflejados
reflejados en
en la
la propia
propia Gestin
Gestin Documental.
Documental.

Copyright IBM Corporation 2006

Global Business Services

Requerimientos de una Gestin Documental Regulada?

13

REQUERIMIENTO

METODO ACTUAL

METODO GESTIN DOCUMENTAL

GARANTIZAR LA
INTEGRIDAD DE LA
INFORMACIN

Inspeccin Visual

TRATAMIENTO EN FORMATO PDF

PERMITIR
AUDITORIA

Registro manual

CONTROL HISTORICO DOCUMENTAL


AUTOMATIZADO

FIRMA

Manual

FIRMA ELECTRNICA

IMPRESIN
CONTROLADA

Responsable de
copias impresas

IMPRESIN CONTROLADA CON


SOPORTE INFORMTICO

ACCESO SEGURO A
LA INFORMACIN

Lugar seguro bajo


llave

SISTEMA DE CONTROL DE ACCESO


POR ROL/PERFIL

CUMPLIMIENTO DE
LA REGULACIN

Vigilancia

CICLOS DE VIDA ESPECFICOS

VALIDACIN DEL
ENTORNO

Basado en
procedimientos de
trabajo

ENTORNO VALIDADO

CONTROL INFORMATIZADO

Copyright IBM Corporation 2006

Global Business Services

La Gestin Documental Regulada en la Industria Farmacutica


El sector farmacutico es, debido a las normativas de calidad y regulatorias, especialmente
exhaustivo y particular en la generacin de documentacin (FDA 21CRF 11, GXP).
Cuando hablamos de documentacin en el entorno Farmacutico, tenemos que pensar que:
La documentacin generada abarca desde las etapas ms tempranas (Fases I/II)
identificacin de dianas - hasta etapas finales comercializacin y fuerza de ventas -.
Una correcta gestin requiere evidencias de todos los estudios realizados que deben
presentarse a la entidad sanitaria competente, quien autoriza o deniega la comercializacin de
un determinado producto farmacutico.
En este proceso, que tiene una duracin media entre 8 y 12 aos, tradicionalmente se ha
utilizado el formato suponiendo un coste muy alto en materiales, espacios de almacenamiento y
gestin; esto est cambiando.
Adicionalmente, el periodo de comercializacin de un producto bajo una patente es limitado en
el tiempo.
En consecuencia, cualquier ayuda que suponga 1 DIA de avance en la comercializacin de un frmaco
supone una facturacin adicional millonaria.
Cunto tiempo dedica un empleado en una empresa sin Gestin Documental
en la localizacin de un determinado documento (p.e. El protocolo de ensayo
clnico)? Ser la ltima versin efectiva del mismo? Cul es el coste
equivalente de prdidas SOLO ocupado en localizar la informacin?

14

Copyright IBM Corporation 2006

Global Business Services

La Gestin Documental Regulada en la Industria Farmacutica


Desarrollo
Farmacologa Clnica

CRF

I+D Clnica

Drug Reg Affairs

Registros
MaestrosGestin

Investig.
Notas
electrnicas

Reg
Submissions

Global

Seguridad Pre-Clnica
Documentacin

GestinProyectos
de Proyectos
I+D

Informacin para la
Fuerza de ventas

Informacin clientes
potenciales

Ventas y
Mrketing

Reporting de
asuntos adversos

Web externas

Gestin SOP
Control de Calidad y Produccin
Registros de Personal

RRHH (Formacin regulada)


Finanzas/Administracin

IT y Validacin
Documentacin
15

Facturacin

de Sistemas
Copyright IBM Corporation 2006

Global Business Services

Gestin Documental en entornos regulados

Introduccin: Gestin Documental Regulada


IBM SCORE Overview

16

Copyright IBM Corporation 2006

Global Business Services

Agenda

IBM SCORE Overview

17

Introduction

Industry and Technology challenges

IBM SCORE: Functionality

Architecture

Summary: key benefits

Copyright IBM Corporation 2006

Global Business Services

Introduction

Copyright IBM Corporation 2006

Global Business Services

Introduction
 IBM Solution for Compliance in a Regulated Environment (IBM SCORE) is a new, flexible and easy
to configure regulatory compliance solution
 IBM SCORE provides the core Document lifecycle and workflow management, security, and auditing
functionality required to comply with GxP and 21CFR11 regulations.
 And, IBM SCORE provides Application integration, Business process management, and
Collaboration. These additional capabilities allow customers to integrate their document management
and compliance systems with their operational systems.
 IBM SCORE gives life science and pharmaceutical companies the capability to anticipate and
respond on changing business demands. This is essential in Life Sciences fast-changing business
environment.

IBM SCORE is IBMs next - fifth - generation solution addressing


Life Sciences customers business needs
19

Copyright IBM Corporation 2006

Global Business Services

Industry and Technology


Challenges

Copyright IBM Corporation 2006

Global Business Services

Document Management Today and Tomorrow


TODAY






Isolated document management


Paper focused submissions
Local processes with internal focus
Content-centric workflow
Data management in point systems requires
repetition of information
 Management of unstructured content
 Management of active content

TOMORROW
 Integrated regulatory information
management
 Harmonized electronic submissions (e.g.
eCTD)
 Global process support
 Emphasis on collaboration
 Business Process Management
 Integrated data and document management
 Support for structured and unstructured
information & transformation points
 Management of active and inactive content

Evolve
Evolvewith
withtechnologies
technologiesleverage
leverage
21

Copyright IBM Corporation 2006

Global Business Services

IBM SCORE Broader scope


 A new IBM product driven by IBMs industry Points of View with a specific focus on :

Application
Integration

Collaboration

Business
Process
Management

Data and
Document
Management

eCTD
Management

 Life Sciences specific functionality provided out of the box. Supports key industry regulations and
processes, such as GXP and 21CFR11 compliance and eCTD.
 A Portal-based application to provide a richer and more intuitive interface than what is typically
provided in traditional document management systems
 Promotes configuration over customization extend to application level
 Provides a content repository neutral architecture
 Leverages open standards (e.g., J2EE, XML, Web Services Architecture)
 Component based approach to support interoperability and flexibility
 Provides assets to assist with the implementation, migration, and validation of the system

Go
Gobeyond
beyondDocument
DocumentManagement
Management(ABCD
(ABCDparadigm)
paradigm)
22

Copyright IBM Corporation 2006

Global Business Services

IBM SCORE Functionality

Copyright IBM Corporation 2006

Global Business Services

IBM SCORE Functional Components


Configurations and Accelerators
Implementation, Migration, & Validation Accelerators
Drug Development

Collaboration

Collaboration Middleware

External
Partners

Search

Info Grid

Inbox

Browser

Work Area

Actions

Integration
Preferences Reports
Favorites

Admin

Portal
Document Workflow

Process Flow

Business Process Management


Lifecycle

Search

Assembly

Rendition

Annotation

Security

Distribution Import/Export

View/Print

E-Signature

Auditing

Change Ctrl

Overlays

Publishing

Retention

Document Services

Services

Auxiliary Services

ERP
Integration Middleware

Affiliates

Sales & Marketing

Document Management

Departments

Divisions

Manufacturing

CTMS
LIMS
MES
EDC

Document Repository

IBM SCORE is the next-generation compliance solution fully integrated with


business processes and applications for life sciences companies
24

Copyright IBM Corporation 2006

Global Business Services

Basic Functionality
 Portal-based User Interface
 Integrated Lifecycle / Workflow / Version Management
 Preconfigured GXP Controlled, Regulated, Approval, Flexible, Import Lifecycles
 Auto Promotion of Lifecycle Status
 Supports Serial, Parallel and Phased workflows
 Workflow Target Recipients list
 Dynamic Workflow and Escalation (Due Dates, Task Delegation, Add Task, Reassign Task)
 21CRF11
 Audit Trail / Document History
 Electronic Signature
 Role Base Security Model and User Interface
 Role Reassignment
 Controlled Viewing and Printing
 Integrated Change Control Management
25

Copyright IBM Corporation 2006

Global Business Services

Smart Functionality
 Periodic Review of Effective Documents

 Annotations

 Make Obsolete Process

 Multi-Language Enabled

 Smart Numbering and Auto Naming

 Management Reports

 Distribution
Lists
for
Notification Recipients

Viewers

and

 My Work Area

 Controlled Import and Export

 My Favorites

 Template Driven Authoring

 Virtual Document support

 Multiple Document Actions


 Document
Relationships
Translation, )
 Dynamic Views

 Enhanced Search capabilities

 Report Level Publishing


(Reference,

 Submission Management
 eCTD Management
 Records Management


26

Copyright IBM Corporation 2006

Global Business Services

Functionalities of the new release 5.1.3


 eCTD
- Import existing eCTD for Archive
- Create new eCTD from Copy copy CD + if you change region it will replace module 1
- Create New eCTD (Original Application, Amendment, Supplement, etc)
- Modify eCTD including Add, Append, Replace
- Pre-configured submissions lifecycle
- DTD, Stylesheet and Schema importer
- Component Auto-suggest
- eCTD Export to file system supports incremental publishing
- eCTD Publishing including:
 Generation of XML Backbone, MD5 Checksums, component verification
 Confirmation that PDF options in accordance with regional and ICH guidelines
 eCTD validation against DTD or schema, checks for naming and broken links
- Support for creation and use of Study Tagging Files (STFs) for FDA submissions

27

Copyright IBM Corporation 2006

Global Business Services

Functionalities of the new release 5.1.3


 Cross-references (Linking across documents)
- Author-time cross references from the Word authoring environment
- Author-time and Post-Authoring cross references from within the Adobe environment on PDFs
 Assembly Manager
- Web based UI: Assembly Manager Tab in portlet not applet
- Access to document repository functions from within the assembly manager portlet
- Edit multiple compound documents at the same time
- Drag and drop from UI
- Clipboard function
- Link from Folder Navigation, Search results and clipboard
- Special functions enabled for eCTD compound document management, such as add, append
and other eCTD modification actions
 XML Content Management
- Storage and management of XML content within the repository
- Transformation of XML content to PDF
 Delete Document Configurable Control
 Bulk Document Export
 Web Services for 3rd party integration

28

Copyright IBM Corporation 2006

Global Business Services

SCOREs Approach to eCTD Management - Integrated Lifecycle Approach


Partner A

External
Authoring &
Retrieval

Partner B

Barr Labs
SCORE
Repository
Workflow

eCTD
Submission
Publishing

SPL/PIM

Original and
subsequent
Submissions
(Amendment,
Supplements,
Variations, etc.)

Health
Authority
Agencies

Internal
Cross-Functional
Authoring Communication Channels
Pre- and Post-Approval Correspondence
and Communication

29

Starts at Document Authoring and Continues through Submission


and Maintenance
Copyright IBM Corporation 2006

Global Business Services

Prepare
eCTD
Component

Associate eCTD
Component

Update
Application

Create
Component
Content

Manage and
Archive eCTD
30

Assign
Resources
and Due
Dates

Create eCTD
Structure

Assemble
eCTD and
Submit

Plan and
Track eCTD

eCTD Management Process Overview of Streams & Tasks

Monitor
Status

Import External
eCTD
Component

Create New
eCTD
Sequence

View eCTD

Publish & QC
eCTD

Append
Content for
Application

Manage
Correspondence

Publish eCTD
Component

Approve eCTD

Replace
Content for
Application

eCTD Tracking

Manage
Internal Key
Messages

Electronically
Review and
Approve

Submit to Health
Authority

Delete
Content for
Application

Record Mgmt
and
Archival

Copyright IBM Corporation 2006

Global Business Services

SCOREs Approach to eCTD Management related activities


Create New eCTD
Update eCTD (Amendment,
Partner A
Supplement, Variation)
Create eCTD from Copy
Add, Append, Replace, Delete
eCTD Leaves
Create Author-Time X-Refs

External
Authoring &
Retrieval

Import eCTD Archive


Import DTDs, Schemas &
Partner
B
Stylesheets
Auto-Suggest/Auto-Populate
Components
Support for Document/Submission
Planning Functions

Barr Labs

SCORE
Repository
Workflow

eCTD
Submission
Publishing

Publish eCTD from Repository including


draft & incremental publish
SPL/PIM
Generate XML backbone, MD5 Checksums
Internal
and validate submission content and
structure
Cross-Functional
Export eCTD Output to Filesystem
Authoring
Create
Post Author-time X-Refs
Communication Channels
STF Support

Original and
subsequent
Submissions
(Amendment,
Supplements,
Variations, etc.)

Regulatory Correspondence and


Commitment Management
Health
Submission Lifecycle Reports
Authority
Submissions Dashboards
Agencies
eCTD Creation and Update
Planning
Functions

Pre- and Post-Approval Correspondence


and Communication

31

Copyright IBM Corporation 2006

Global Business Services

eCTD Lifecycle

REVIEW
eCTD

CREATE
Sequence 0000

32

APPROVE

SUBMIT

eCTD

ED
W
IE
V
RE

FT
A
R

MODIFY

eCTD

PR
P
A

PUBLISH

eCTD

ED
V
O
B
SU

ED
T
IT

CREATE MEDIA

Copyright IBM Corporation 2006

Global Business Services

eCTD Functionality ( Submission Lifecycle)


 Provide and end-to-end submission lifecycle
 Provide review and approval workflow templates
 Additional submitted state.
Pending
Review

Review
Workflow
Review
Rejected

START
(create)

Draft

Reviewed

Approved

Submitted

END

Approve
Rejected

Validate
Shared
Content

Approval
Workflow
Pending
Approval

Validate
Rejected
Only for Amendment/
Supplement

33

Copyright IBM Corporation 2006

Global Business Services

IBM SCORE Document Lifecycle Management


The GXP-Controlled Lifecycle
pending
review

review
review
review

reviewed

 Document Auto-Numbering
 Document Versioning

draft

create/
change

 Role-based Security Model

edit
rejected

pending
approval

 Supported by

 Controlled and Reference Copy Printing


 Integrated Change Control

approve
approve
(e-sig)
(e-sig)

 Periodic Review
approved

 Make Obsolete Process

issue (for
training)
issued

make
effective

 Controlled Import
ec
eff

tiv

current

 Document Referencing

previous

IBM SCORE provides a suite of lifecycles with varying levels of control


34

Copyright IBM Corporation 2006

Global Business Services

IBM SCORE Document Lifecycle Management


The Regulated Lifecycle
pending
review

create/
change

review
review
review

The Approval Lifecycle


pending
review

reviewed

draft

create/
change

edit

review
review
review

approve
approve

create/
change

edit

review
review
review

reviewed

draft

edit
rejected

rejected
pending
approval

(e-sig)
(e-sig)

pending
review

reviewed

draft

rejected
pending
approval

The Finalized Lifecycle

finalize
approve

approve
approve

(e-sig)
(e-sig)

(e-sig)
(e-sig)

approved
approved

make
effective
effective

current

current

retired

previous

finalized

retired

current

previous

retired

previous

IBM SCORE provides a suite of lifecycles with varying levels of control


35

Copyright IBM Corporation 2006

Global Business Services

IBM SCORE Configuration Approach


 Complete XML Based Configuration Management:
 Rapid and Repeatable Configurations
 Implementation of configuration design
 Replication of configuration between environments
 Auditing of configuration

 Configuration Options Include:


 Configuration Options Include:
 Document Type and Attribute Definition
 Document Type and Attribute Definition
 Roles Based Security
 Roles Based Security
 User Interface based on Role
 User Interface based on Role
 Allowed User Actions based on Role
 Allowed User Actions based on Role
 Workflow Templates
 Workflow Templates
 Folders and Views
 Folders and Views
 Lifecycle Definition and Transition
 Lifecycle Definition and Transition
 Smart Number / Auto Naming
 Smart Number / Auto Naming
 Reports
 Reports
 Notifications
 Notifications

36

 Audit Trail Entries


 Audit Trail Entries
 Authentication Events
 Authentication Events
 Electronic Signature Events
 Electronic Signature Events
 Relationships
 Relationships
 User Profiles
 User Profiles
 Users / Groups
 Users / Groups
 Target Workflow Recipients
 Target Workflow Recipients
 Controlled Viewing and Printing
 Controlled Viewing and Printing
 Assembly Manager
 Assembly Manager
 System Configuration
 System Configuration
 Change Control
 Change Control

Copyright IBM Corporation 2006

Global Business Services

IBM SCORE Accelerators












GXPharma
Application
Validation Approach

Validation

Test Strategy
Qualification Scripts and Templates
Validation Plan
Site Validation Plan
System Test Plan
User Acceptance Test Plan
Test Process Training
Validation Report

Accelerators
Software










Migration
 Migration Plan
 Migration Approach
 Migration
Options

Workshop Set
 Migration Questionnaire
 Migration Checklists

Site Validation Report


System Test Report
User Acceptance Test Report
Project Review SOP
Project Documentation Standards SOP
Periodic Review SOP
Test Execution SOP
Test Error Handling SOP

Implementation
 IBM SCORE Project Plan (Document
Template)
 High Level GDPM (milestone plan)
 Risk Management Template
 IBM SCORE Project Schedule
 Implementation Approach Overviews
 Business case Methodology and Tools
 Stream
Roles
and
Responsibilities
Identifiers
 Project Charter

37

 Pre-Training Brief
 Communications Strategy and Plan
Template
 Document Overlay Definitions
 Performance
and
Capacity
Requirements Analysis Workshop
Materials
 Physical and Logical Security SOP
 Backup and Restore SOP
 User Management SOP










Startup and Shutdown SOP


Disaster Recovery SOP
Training Strategy Template
Training Approach Overview
Training SOP
Training Needs Analysis
Training Course Assessment Form
Training
Course
Tracking
Spreadsheet

Copyright IBM Corporation 2006

Global Business Services

IBM SCORE Summary

Copyright IBM Corporation 2006

Global Business Services

IBM SCORE Key Benefits


 Highly configurable solution built on open standards with proven technologies able to rapidly adapt to
changing regulatory requirements
 Moves beyond content-centric workflows to business process management
 Role-based portal interface ensures that the right information is presented to the right people
 Business integration layer and component-based architecture that supports integration with other
business critical information systems
 Records Management features provide management of content beyond the active content states
 Accelerators for implementation design documentation, validation templates, training materials, etc.

39

Copyright IBM Corporation 2006

Global Business Services

IBM SCORE Delivering Business Value to Our Clients

Efficiency /
Cost
Reduction

Compliance
& Quality

Satisfies
requirements
while
minimizing the cost of compliance
Improves quality of data
Integrates other areas of the value
chain
Improves usability
Promote business
processes not
content-centric processes






40





Reduces
operational
cost
of
document and data management
Reduces time to create, manage and
distribute content
Reduces
effort
spent
on
development and validation

Revenue
Generation






More filings submitted & approved


Technology Transfer process from
R&D to Mfg
More throughput in Mfg
Improved targeted marketing

Copyright IBM Corporation 2006

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