VALERIE J.

LOWRY
14031 Timbergreen Drive • Huntersville, NC 28078
valerielowry@hotmail.com •
704.907.0155

QUALIFICATIONS PROFILE

Ms. Lowry offers over 20 years of experience that includes serving as a Business Professional, Professional Consultant
with Big 5 consulting experience in various industries including, Manufacturing, Energy, Operations and Distribution,
Transportation, Healthcare, Education and Financial of Banking and Global Markets. She is a strategic and experienced
leader, designer and implementer of Change Management, Project Management and Human Resource Management.
She is known as a Subject Matter Expert around many facets of Project Management, Change Management and Project
Office Management and holds LaMarsh Change Management Certification as a Change Management Expert and
Project Management Professional Certification. Her knowledge of change management strategies and processes
combined with her professional project management approach are assets to organizations seeking growth.
Ms. Lowry is also a performance-driven, career oriented Consultant with a proven ability to achieve and exceed all
business development and acquisition-generation goals in high-pressured, complex global environments. Her business
consultant skills, techniques and methodologies have been keys to her success as a leader.

• Skilled at consulting with clients to delineate and analyze their business training and development needs
and develop strategic solutions to further their yearly-planning goals.
• Relationship-development expertise that complements the ability to professionally aggressively build solid
business partners and support revenue growth.
• Comprehensive knowledge of and experience in leveraging numerous project tools and methodologies in a
variety of complex scenarios.
• Proven leadership and team-building skills, coupled with the ability to direct strong teams in managing
relationships and providing training, project management and human resources support.
KEY SKILLS
Financial & Budget Management Supply Chain/Vendor Training/Performance/Talent
Management Management
Strategic
Alliances/Acquisitions /Mergers Project Management & Budget Human Resources Leadership
Planning
Creative Team Leadership Cross-Functional Leadership/Cultural
Process Management Collaboration
Marketing Management
Global Business Strategies Business Continuity
Change Management &
Reengineering Global Organizational Design Customer/Client Management
& Development
Organizational Design
Communications

PROFESSIONAL EXPERIENCE
BANK OF AMERICA CORP – Charlotte, NC (2003 to 2009)
SVP, Change Management Executive (PMO Executive), Global/Training and Development
Managed projects specific to corporate change initiatives that had significant impact on how the company
conducted business, provided a product, service, or executed a function. Project responsibility required
responsibility for staff and budget. Served as primary contact to Executive management for critical change
initiatives depending on scope and impact of business supporting. Communicated, influenced and negotiated
both vertically and horizontally to obtain or leverage necessary resources. Also responsible for achieving broad
goals supporting corporate business strategies Projects were typically enterprise wide in scope and often
involved a mix of technology or cross-functional strategies.
VALERIE J. LOWRY
Specific Job Description:
Managed a broad range of projects for Global Learning and Development initiatives critical for effectively
managing enterprise learning and training reporting related to the enterprise and multiple lines of business
specific framework. Program responsibilities included oversight on each project under the initiative, delivering
projects on schedule, managing team of project managers, change managers and designers, business analysts,
managing tollgate processes and managing communications to executive sponsors. Critical skills included
communicating, influencing and negotiating both vertically and horizontally to ensure appropriate level of
engagement in each line of business as well as technology. Other key skills included promoting change
management discipline, leadership and initiative and drive.

Key Accomplishments:
• Lead and managed Change/ Project Management Office to support training for Countrywide
acquisition into Bank of America.
• Lead and managed Change/Project Management Office to support training for Merrill Lynch
acquisition into Bank of America.
• Developed Change Management strategies and reusable change management processes for
configuration and release management initiatives.
• Established and managed Release Management Initiatives Team that developed a release
management system to schedule and track critical systems configuration upgrades, testing completions
as well as create and communicate release schedule for various applicable initiatives.
• Consistently maintained 95% or better of established project production delivery goals.
• Recognized for outstanding change management acumen by LaMarsh Associates Change
Management in 2001.
• Lead and managed multiple transition efforts within budget, regulatory guidelines and timeframe.
• Built a solid record of achievement and advancement through implementation of Change
Management and Project Office within Global Human Resource Learning and Development.
• Participated in the design and execution of a bank-wide change adoption initiative.
SVP, Learning Executive, Enterprise Training and Development
Served as Executive for Compliance Learning and key Senior Leadership Team Member in Training and
Development Counsel and Enterprise Learning divisions. Established and maintained strong relationships with
Compliance and Regulatory Executives partners to continually drive compliance eliminate or reduce regulatory
fines and penalties. Lead an Enterprise Compliance Project Management division that was responsible for
partnering with respective business units to ensure all mandatory and required training set forth by regulatory
bodies was accurate and current.
Key Accomplishments:
• Established and managed Project Management Office to support Fleet Boston acquisition into Bank of
America.
• Lead and managed Project Management Office to support training for MBNA acquisition into Bank of
America.
• Responsible for planning and managing large-scale training initiatives, programs and projects for all
lines of businesses within the bank
• Built consensus on strategies to be implemented, while supporting the adoption, execution and
sustainment to be implemented while supporting the adoption, execution and sustainment of the
changes within the organization.
VALERIE J. LOWRY

SVP, Senior Change Manager II, Consumer

Served as Manager and key Leadership Team Member in Consumer Real Estates. Established and maintained
strong relationships with mortgage lenders and consumer Executives partners to continually drive revenue
growth.
Key Accomplishments:
• Managed the development of a financial services prototype that would process loans that were not
prime loans
• Established and managed Project Management Office to support Fleet Boston acquisition into Bank of
America.
• Managed daily project issues for risk mitigation and/or resolutions
• Facilitated/Lead weekly Business Partner meetings to provide transition status and integration
points
• Managed resource allocation/alignment to transition projects
• Participated in monthly financial reforecasting for Consumer Fleet Transition

Cap Gemini Ernst & Young (1999 - 2003)

Senior Manager, Consulting Services - Software Implementations (Enterprise)
Managed large portfolio of clients across various industries as well as applicable teams that implemented full life-
cycle of packaged software-Oracle Human Resources Management Systems.
Key Accomplishments:
• Organized Change office for Cap Gemini Consultants to partner with clients for the purpose of
providing critical release schedules for the various systems configuration changes and updates
• Organized meetings with new and established clients and performed sales presentations that provided
clients with information about Cap Gemini.
• Entertained owners by hosting luncheons and dinners and performing mass presentations.
• Generated referrals and built personal relationships with each client and closed sales via contract
signing.
• Primary focal point for Performance Management functional area.
• Provided liaison support with Software Provider Representatives and served as knowledge provider in
the area of software/business process integration support.

Ernst & Young (1995 - 1999)

Manager, Consulting Services – Software Implementations (Enterprise)
Managed a team of Consultants responsible for implementing full life-cycle of packaged software-Oracle Human
Resources Management Systems
Key Accomplishments:
• Consistently exceeded clients’ delivery expectations and time lines relative to budget management.
• Proven track record and demonstrated many successes within the areas of planning, designing, training,
and project leadership.
• Organized meetings with established clients and provided clients with project status, risks and mitigations
• Followed up with client partners to answer questions and resolve concerns; identified feasible alternative
solutions that minimize the need for custom development.
• Drove global process design and provide business knowledge; supported implementation planning and
execution
• Assisted with identifying and documenting additional functional requirements.
VALERIE J. LOWRY

Price Waterhouse (1993 - 1995)

Senior Consultant, Consulting Services
• Team member of cross-functional, multi-disciplinary project teams
• Participated in assessment of client’s business for the purposes of process improvement and
organizational design
• Participated in technology planning, creative thinking and the ability to build strong teams and alliances.

Prior Professional Experience

Health Educator
• Functioned as a Health Educator for plastic surgery facility to educate potential patients of all
aspects of plastic surgery.
• Managed daily Human Resources operations for 45 people.
Financial Anyalyst
• Functioned as Anaylist to analyze product service lines for financial service institution.
• Project included marketing strategies, competitive analysis and development of future state
improvement recommendations.
Technology Trainer
• Facilitated inaugural technology seminars for large law firm, increasing communciation and
productivity.
• Identified individual supplemental technical training needs
Educator
• Classroom teacher for small secondary school

Representative Silgan Plastics (Kansas) WebMD (Atlanta) Merrill Lynch (NY)

Clients Slim Fast Corp (Tennessee)
Inco Alloys Co (West
Virginia)
Bimbo Bakeries (Texas)
Grand Rapids Healthcare
(South Dakota)
Continuum Healthcare (NY) United Nations (NY)
Del Monte Foods (Florida) Hvide Marine (Florida)
Burns & McDonnell (Kansas)
Harvard University (Boston)

International Travel Have traveled extensively throughout the globe during the past fifteen years, conducting
business in:
UK Canada Hong Kong Chile
Germany Ireland Japan Bermuda
Spain Singapore India
France Mexico China

Project Tools/Methodology:
• Microsoft Project (Gantt)
• PMI
• Clarity
• Agile
• Waterfall
• Six Sigma
• Microsoft SharePoint
VALERIE J. LOWRY

Affiliations/Certifications:
• Professional Member of Society for Human Resource Management (SHRM)
• American Society of Training and Development (ASTD)
• International Society for Performance Improvement
• Professional in Human Resources
• Six Sigma Green Belt Certification
• Project Management - PMP®
• LaMarsh Change Management
• Human Resource Strategies Certification (Cornell University)

Education:
• East Carolina University, Greenville NC
o Education – School and Community Heath
• Central Piedmont Community College
o Accounting Curriculum
o Economic Curriculum